Quantum Health

Description Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role The Consulting Relationship Manager engages with key Health and Benefit consultants and nationally recognized firms to influence employer buyers on decisions related to care coordination, navigation, and advocacy. This role is responsible for informing and educating stakeholders about our solutions, while also driving innovation and future initiatives to ensure the market clearly understands Quantum Health's value proposition. Serving as the front line for delivering key messages about new initiatives, the Consulting Relationship Manager helps generate exposure, identify sales opportunities, support go-to-market strategies, upsells, and renewals, and build and leverage strong relationships. Additionally, this individual gathers insights on market perceptions , client experiences, and feedback to continuously inform and enhance Quantum Health's approach. What you'll do Identify and meet with key consultants to build and maintain relationships Coordinate with Sales VPS, BD and SAs as well as CEs in territory to define strategic approach to consultant management Provide feedback on market themes Define and maintain territory strategy Other duties as assigned What you'll bring 3- 5 years of sales experience in benefits and/or health care - point solutions, health plan, consulting 3 - 5 years of experience - working directly with consultants and brokers selling or representing benefits and health care solutions Ability to manage a territory in effort to identify and spend time with consultants who want to make a difference with their clients, bringing innovative and forward thinking solutions to their clients Protect and take care of our company and member's data every day by committing to work within our company ethics and policies Requires 65% or more travel Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .

*Now accepting applications for training classes starting in February 2021. *As a full-time on-site Patient Services Representative (PSR) you are a key member of a cross-functional team united by their devotion to serve others. You are the first point of contact for your patients, providers and medical office staff via phone or online inquiries. Apply your critical thinking to review claims, benefits, eligibility, perform provider searches or handle any other health-related questions. And because you sincerely care, proactively follow up with members to ensure their needs are met. Bring your invaluable customer service experience as a restaurant server, retail salesperson, patient care coordinator or prior call center representative and our best-in-class training program will transform you into a healthcare warrior. How can you make a lasting impact? ● Provide empathetic, individualized guidance through the cost and complexity of healthcare● Conduct thorough research on behalf of members to resolve healthcare issues● Proactively identify and escalate issues to appropriate team members● Execute exceptional customer service to all you come in contact with including documentation using Quantum Health's systems and technologies● Embrace change as opportunity and contribute to Quantum Health's growth projects What do you need to succeed? ● Critical thinking, independent worker● Thirst for continued education● Computer proficiency including using MS Office, navigating multiple programs simultaneously and accurate typing at speed● High school diploma or equivalent, bachelor's degree a PLUS Position requires successful completion, via testing, of 6 - 7 weeks of training Monday - Friday from 9:00 AM - 6:00 PM. Upon completion, assigned shifts will be within 10:00 AM - 10:00 PM, Monday - Friday as business needs dictate What's in it for you? ● Paid-time-off, paid holidays and weekends free● Comprehensive Medical/Dental/Vision insurance including domestic partner benefits● 401k with 4% match● On-site fitness facility, ping pong table, serenity room massage chairs● Education reimbursement after a year of service● Supportive Engagement Teams i.e. Women, LGBTQIA, etc. Quantum Health nurtures an award-winning, highly-engaging culture that supports each member as an individual, provides continuous development opportunities and career growth. Our work is serious but our laid back, fun environment fuels each of our 1,200+ employees to make lasting impact on our members and families' lives. We are the healthcare warriors for nearly 200 businesses and their employees providing comprehensive guidance as they navigate their self-funded healthcare plans. Our work cuts costs, maximizes the benefits portfolio and achieves the best employee experience for each medical situation.

Now accepting applications for training classes starting in February 2021. As a full-time on-site Patient Services Representative (PSR) you are a key member of a cross-functional team united by their devotion to serve others. You are the first point of contact for your patients, providers and medical office staff via phone or online inquiries. Apply your critical thinking to review claims, benefits, eligibility, perform provider searches or handle any other health-related questions. And because you sincerely care, proactively follow up with members to ensure their needs are met. Bring your invaluable customer service experience as a restaurant server, retail salesperson, patient care coordinator or prior call center representative and our best-in-class training program will transform you into a healthcare warrior. How can you make a lasting impact? ● Provide empathetic, individualized guidance through the cost and complexity of healthcare ● Conduct thorough research on behalf of members to resolve healthcare issues ● Proactively identify and escalate issues to appropriate team members ● Execute exceptional customer service to all you come in contact with including documentation using Quantum Health's systems and technologies ● Embrace change as opportunity and contribute to Quantum Health's growth projects What do you need to succeed? ● Critical thinking, independent worker ● Thirst for continued education ● Computer proficiency including using MS Office, navigating multiple programs simultaneously and accurate typing at speed ● High school diploma or equivalent, bachelor's degree a PLUS Position requires successful completion, via testing, of 6 - 7 weeks of training Monday - Friday from 9:00 AM - 6:00 PM. Upon completion, assigned shifts will be within 10:00 AM - 10:00 PM, Monday - Friday as business needs dictate What's in it for you? ● Paid-time-off, paid holidays and weekends free ● Comprehensive Medical/Dental/Vision insurance including domestic partner benefits ● 401k with 4% match ● On-site fitness facility, ping pong table, serenity room massage chairs ● Education reimbursement after a year of service ● Supportive Engagement Teams i.e. Women, LGBTQIA, etc. Quantum Health nurtures an award-winning, highly-engaging culture that supports each member as an individual, provides continuous development opportunities and career growth. Our work is serious but our laid back, fun environment fuels each of our 1 , 2 00+ employees to make lasting impact on our members and families' lives. We are the healthcare warriors for nearly 200 businesses and their employees providing comprehensive guidance as they navigate their self-funded healthcare plans. Our work cuts costs, maximizes the benefits portfolio and achieves the best employee experience for each medical situation.

**All clinical positions are located onsite in our offices in Columbus** As a Case Manager you are a key member of a cross-functional team driven by their mutual devotion to serve others. Your members view you as their personal care guide as you advocate for them during some of the most challenging times of their life-facing catastrophic illness, injury or acute and chronic medical conditions. Your clinical expertise and integrated health approach provides each unique patient with education and guidance as they navigate the complexities of health care. And because you sincerely care for the experience of members, you proactively offer your expertise to other members of the team. How can you make a lasting impact? Identify members for specific case management and/or chronic condition management activities using established screening criteria Apply nursing processes to actively manage members and achieve integrated health services through coordinated service efforts Provide education and guidance to members and providers to successfully navigate healthcare complexities Maintain high quality of care by: Adhering to therapeutic standards Measuring health outcomes against member care goals and standards Making/recommending necessary care adjustments Following hospital and nursing division's philosophies and standards of care set by state board of nursing, state nurse practice act and other governing agency regulations Document all activities specific to members, caregivers, providers, facilities and clients in appropriate databases Maintain collaborative relationships amongst health care teams through effective communication, responsiveness, building rapport and collaborative problem solving Assist members and clients with wellness activities, enhanced benefits and behavioral incentives Maintain working knowledge of all policies and procedures related to Clinical Operations, employer health benefit plans and where to access benefit information What do you need to succeed? Active Registered Nurse license in Ohio 5 years of direct patient care clinical experience preferred; minimum 2 years required Bachelor of Science in Nursing (BSN) preferred Experience and/or Certification in Case Management (CCM) preferred Confident clinical judgement with excellent critical thinking Excellent time management as an independent worker with minimum supervision Computer proficiency including using MS Office, navigating multiple programs simultaneously and accurate typing at speed Full-time position requires successful completion, via testing, of 6 - 7 weeks of training Monday - Friday from 9:00 AM - 6:00 PM. Upon completion, available shifts will be within 9:00 AM - 8:00 PM, Monday - Friday as business needs dictate. What's in it for you? Paid-time-off, paid holidays and weekends free Comprehensive Medical/Dental/Vision insurance including domestic partner benefits 401k with 4% match On-site fitness facility, ping pong table, serenity room massage chairs Education reimbursement after a year of service Supportive Engagement Teams i.e. Women, LGBTQIA, etc. Quantum Health nurtures an award-winning, highly-engaging culture that supports each member as an individual, provides continuous development opportunities and career growth. Our work is serious but our laid back, fun environment fuels each of our 1,200+ employees to make lasting impact on our members and families' lives. We are the healthcare warriors for nearly 200 businesses and their employees providing comprehensive guidance as they navigate their self-funded healthcare plans. Our work cuts costs, maximizes the benefits portfolio and achieves the best employee experience for each medical situation. Quantum Health is an Equal Opportunity Employer

Now accepting applications for training classes starting in February 2021. As a full-time on-site Patient Services Representative (PSR) you are a key member of a cross-functional team united by their devotion to serve others. You are the first point of contact for your patients, providers and medical office staff via phone or online inquiries. Apply your critical thinking to review claims, benefits, eligibility, perform provider searches or handle any other health-related questions. And because you sincerely care, proactively follow up with members to ensure their needs are met. Bring your invaluable customer service experience as a restaurant server, retail salesperson, patient care coordinator or prior call center representative and our best-in-class training program will transform you into a healthcare warrior. How can you make a lasting impact? ● Provide empathetic, individualized guidance through the cost and complexity of healthcare ● Conduct thorough research on behalf of members to resolve healthcare issues ● Proactively identify and escalate issues to appropriate team members ● Execute exceptional customer service to all you come in contact with including documentation using Quantum Health's systems and technologies ● Embrace change as opportunity and contribute to Quantum Health's growth projects What do you need to succeed? ● Critical thinking, independent worker ● Thirst for continued education ● Computer proficiency including using MS Office, navigating multiple programs simultaneously and accurate typing at speed ● High school diploma or equivalent, bachelor's degree a PLUS Position requires successful completion, via testing, of 6 - 7 weeks of training Monday - Friday from 9:00 AM - 6:00 PM. Upon completion, assigned shifts will be within 10:00 AM - 10:00 PM, Monday - Friday as business needs dictate What's in it for you? ● Paid-time-off, paid holidays and weekends free ● Comprehensive Medical/Dental/Vision insurance including domestic partner benefits ● 401k with 4% match ● On-site fitness facility, ping pong table, serenity room massage chairs ● Education reimbursement after a year of service ● Supportive Engagement Teams i.e. Women, LGBTQIA, etc. Quantum Health nurtures an award-winning, highly-engaging culture that supports each member as an individual, provides continuous development opportunities and career growth. Our work is serious but our laid back, fun environment fuels each of our 1 , 2 00+ employees to make lasting impact on our members and families' lives. We are the healthcare warriors for nearly 200 businesses and their employees providing comprehensive guidance as they navigate their self-funded healthcare plans. Our work cuts costs, maximizes the benefits portfolio and achieves the best employee experience for each medical situation.

Now accepting applications for training classes starting in February 2021. As a full-time on-site Patient Services Representative (PSR) you are a key member of a cross-functional team united by their devotion to serve others. You are the first point of contact for your patients, providers and medical office staff via phone or online inquiries. Apply your critical thinking to review claims, benefits, eligibility, perform provider searches or handle any other health-related questions. And because you sincerely care, proactively follow up with members to ensure their needs are met. Bring your invaluable customer service experience as a restaurant server, retail salesperson, patient care coordinator or prior call center representative and our best-in-class training program will transform you into a healthcare warrior. How can you make a lasting impact? ● Provide empathetic, individualized guidance through the cost and complexity of healthcare ● Conduct thorough research on behalf of members to resolve healthcare issues ● Proactively identify and escalate issues to appropriate team members ● Execute exceptional customer service to all you come in contact with including documentation using Quantum Health's systems and technologies ● Embrace change as opportunity and contribute to Quantum Health's growth projects What do you need to succeed? ● Critical thinking, independent worker ● Thirst for continued education ● Computer proficiency including using MS Office, navigating multiple programs simultaneously and accurate typing at speed ● High school diploma or equivalent, bachelor's degree a PLUS Position requires successful completion, via testing, of 6 - 7 weeks of training Monday - Friday from 9:00 AM - 6:00 PM. Upon completion, assigned shifts will be within 10:00 AM - 10:00 PM, Monday - Friday as business needs dictate What's in it for you? ● Paid-time-off, paid holidays and weekends free ● Comprehensive Medical/Dental/Vision insurance including domestic partner benefits ● 401k with 4% match ● On-site fitness facility, ping pong table, serenity room massage chairs ● Education reimbursement after a year of service ● Supportive Engagement Teams i.e. Women, LGBTQIA, etc. Quantum Health nurtures an award-winning, highly-engaging culture that supports each member as an individual, provides continuous development opportunities and career growth. Our work is serious but our laid back, fun environment fuels each of our 1 , 2 00+ employees to make lasting impact on our members and families' lives. We are the healthcare warriors for nearly 200 businesses and their employees providing comprehensive guidance as they navigate their self-funded healthcare plans. Our work cuts costs, maximizes the benefits portfolio and achieves the best employee experience for each medical situation.

Now accepting applications for training classes starting in February 2021. As a full-time on-site Patient Services Representative (PSR) you are a key member of a cross-functional team united by their devotion to serve others. You are the first point of contact for your patients, providers and medical office staff via phone or online inquiries. Apply your critical thinking to review claims, benefits, eligibility, perform provider searches or handle any other health-related questions. And because you sincerely care, proactively follow up with members to ensure their needs are met. Bring your invaluable customer service experience as a restaurant server, retail salesperson, patient care coordinator or prior call center representative and our best-in-class training program will transform you into a healthcare warrior. How can you make a lasting impact? ● Provide empathetic, individualized guidance through the cost and complexity of healthcare ● Conduct thorough research on behalf of members to resolve healthcare issues ● Proactively identify and escalate issues to appropriate team members ● Execute exceptional customer service to all you come in contact with including documentation using Quantum Health's systems and technologies ● Embrace change as opportunity and contribute to Quantum Health's growth projects What do you need to succeed? ● Critical thinking, independent worker ● Thirst for continued education ● Computer proficiency including using MS Office, navigating multiple programs simultaneously and accurate typing at speed ● High school diploma or equivalent, bachelor's degree a PLUS Position requires successful completion, via testing, of 6 - 7 weeks of training Monday - Friday from 9:00 AM - 6:00 PM. Upon completion, assigned shifts will be within 10:00 AM - 10:00 PM, Monday - Friday as business needs dictate What's in it for you? ● Paid-time-off, paid holidays and weekends free ● Comprehensive Medical/Dental/Vision insurance including domestic partner benefits ● 401k with 4% match ● On-site fitness facility, ping pong table, serenity room massage chairs ● Education reimbursement after a year of service ● Supportive Engagement Teams i.e. Women, LGBTQIA, etc. Quantum Health nurtures an award-winning, highly-engaging culture that supports each member as an individual, provides continuous development opportunities and career growth. Our work is serious but our laid back, fun environment fuels each of our 1 , 2 00+ employees to make lasting impact on our members and families' lives. We are the healthcare warriors for nearly 200 businesses and their employees providing comprehensive guidance as they navigate their self-funded healthcare plans. Our work cuts costs, maximizes the benefits portfolio and achieves the best employee experience for each medical situation.

**All clinical positions are located onsite in our offices in Columbus** As a Case Manager you are a key member of a cross-functional team driven by their mutual devotion to serve others. Your members view you as their personal care guide as you advocate for them during some of the most challenging times of their life-facing catastrophic illness, injury or acute and chronic medical conditions. Your clinical expertise and integrated health approach provides each unique patient with education and guidance as they navigate the complexities of health care. And because you sincerely care for the experience of members, you proactively offer your expertise to other members of the team. How can you make a lasting impact? Identify members for specific case management and/or chronic condition management activities using established screening criteria Apply nursing processes to actively manage members and achieve integrated health services through coordinated service efforts Provide education and guidance to members and providers to successfully navigate healthcare complexities Maintain high quality of care by: Adhering to therapeutic standards Measuring health outcomes against member care goals and standards Making/recommending necessary care adjustments Following hospital and nursing division's philosophies and standards of care set by state board of nursing, state nurse practice act and other governing agency regulations Document all activities specific to members, caregivers, providers, facilities and clients in appropriate databases Maintain collaborative relationships amongst health care teams through effective communication, responsiveness, building rapport and collaborative problem solving Assist members and clients with wellness activities, enhanced benefits and behavioral incentives Maintain working knowledge of all policies and procedures related to Clinical Operations, employer health benefit plans and where to access benefit information What do you need to succeed? Active Registered Nurse license in Ohio 5 years of direct patient care clinical experience preferred; minimum 2 years required Bachelor of Science in Nursing (BSN) preferred Experience and/or Certification in Case Management (CCM) preferred Confident clinical judgement with excellent critical thinking Excellent time management as an independent worker with minimum supervision Computer proficiency including using MS Office, navigating multiple programs simultaneously and accurate typing at speed Full-time position requires successful completion, via testing, of 6 - 7 weeks of training Monday - Friday from 9:00 AM - 6:00 PM. Upon completion, available shifts will be within 9:00 AM - 8:00 PM, Monday - Friday as business needs dictate. What's in it for you? Paid-time-off, paid holidays and weekends free Comprehensive Medical/Dental/Vision insurance including domestic partner benefits 401k with 4% match On-site fitness facility, ping pong table, serenity room massage chairs Education reimbursement after a year of service Supportive Engagement Teams i.e. Women, LGBTQIA, etc. Quantum Health nurtures an award-winning, highly-engaging culture that supports each member as an individual, provides continuous development opportunities and career growth. Our work is serious but our laid back, fun environment fuels each of our 1,200+ employees to make lasting impact on our members and families' lives. We are the healthcare warriors for nearly 200 businesses and their employees providing comprehensive guidance as they navigate their self-funded healthcare plans. Our work cuts costs, maximizes the benefits portfolio and achieves the best employee experience for each medical situation. Quantum Health is an Equal Opportunity Employer

Now accepting applications for training classes starting in February 2021. As a full-time on-site Patient Services Representative (PSR) you are a key member of a cross-functional team united by their devotion to serve others. You are the first point of contact for your patients, providers and medical office staff via phone or online inquiries. Apply your critical thinking to review claims, benefits, eligibility, perform provider searches or handle any other health-related questions. And because you sincerely care, proactively follow up with members to ensure their needs are met. Bring your invaluable customer service experience as a restaurant server, retail salesperson, patient care coordinator or prior call center representative and our best-in-class training program will transform you into a healthcare warrior. How can you make a lasting impact? ● Provide empathetic, individualized guidance through the cost and complexity of healthcare ● Conduct thorough research on behalf of members to resolve healthcare issues ● Proactively identify and escalate issues to appropriate team members ● Execute exceptional customer service to all you come in contact with including documentation using Quantum Health's systems and technologies ● Embrace change as opportunity and contribute to Quantum Health's growth projects What do you need to succeed? ● Critical thinking, independent worker ● Thirst for continued education ● Computer proficiency including using MS Office, navigating multiple programs simultaneously and accurate typing at speed ● High school diploma or equivalent, bachelor's degree a PLUS Position requires successful completion, via testing, of 6 - 7 weeks of training Monday - Friday from 9:00 AM - 6:00 PM. Upon completion, assigned shifts will be within 10:00 AM - 10:00 PM, Monday - Friday as business needs dictate What's in it for you? ● Paid-time-off, paid holidays and weekends free ● Comprehensive Medical/Dental/Vision insurance including domestic partner benefits ● 401k with 4% match ● On-site fitness facility, ping pong table, serenity room massage chairs ● Education reimbursement after a year of service ● Supportive Engagement Teams i.e. Women, LGBTQIA, etc. Quantum Health nurtures an award-winning, highly-engaging culture that supports each member as an individual, provides continuous development opportunities and career growth. Our work is serious but our laid back, fun environment fuels each of our 1 , 2 00+ employees to make lasting impact on our members and families' lives. We are the healthcare warriors for nearly 200 businesses and their employees providing comprehensive guidance as they navigate their self-funded healthcare plans. Our work cuts costs, maximizes the benefits portfolio and achieves the best employee experience for each medical situation.

Now accepting applications for training classes starting in February 2021. As a full-time on-site Patient Services Representative (PSR) you are a key member of a cross-functional team united by their devotion to serve others. You are the first point of contact for your patients, providers and medical office staff via phone or online inquiries. Apply your critical thinking to review claims, benefits, eligibility, perform provider searches or handle any other health-related questions. And because you sincerely care, proactively follow up with members to ensure their needs are met. Bring your invaluable customer service experience as a restaurant server, retail salesperson, patient care coordinator or prior call center representative and our best-in-class training program will transform you into a healthcare warrior. How can you make a lasting impact? ● Provide empathetic, individualized guidance through the cost and complexity of healthcare ● Conduct thorough research on behalf of members to resolve healthcare issues ● Proactively identify and escalate issues to appropriate team members ● Execute exceptional customer service to all you come in contact with including documentation using Quantum Health's systems and technologies ● Embrace change as opportunity and contribute to Quantum Health's growth projects What do you need to succeed? ● Critical thinking, independent worker ● Thirst for continued education ● Computer proficiency including using MS Office, navigating multiple programs simultaneously and accurate typing at speed ● High school diploma or equivalent, bachelor's degree a PLUS Position requires successful completion, via testing, of 6 - 7 weeks of training Monday - Friday from 9:00 AM - 6:00 PM. Upon completion, assigned shifts will be within 10:00 AM - 10:00 PM, Monday - Friday as business needs dictate What's in it for you? ● Paid-time-off, paid holidays and weekends free ● Comprehensive Medical/Dental/Vision insurance including domestic partner benefits ● 401k with 4% match ● On-site fitness facility, ping pong table, serenity room massage chairs ● Education reimbursement after a year of service ● Supportive Engagement Teams i.e. Women, LGBTQIA, etc. Quantum Health nurtures an award-winning, highly-engaging culture that supports each member as an individual, provides continuous development opportunities and career growth. Our work is serious but our laid back, fun environment fuels each of our 1 , 2 00+ employees to make lasting impact on our members and families' lives. We are the healthcare warriors for nearly 200 businesses and their employees providing comprehensive guidance as they navigate their self-funded healthcare plans. Our work cuts costs, maximizes the benefits portfolio and achieves the best employee experience for each medical situation.

Now accepting applications for training classes starting in February 2021. As a full-time on-site Patient Services Representative (PSR) you are a key member of a cross-functional team united by their devotion to serve others. You are the first point of contact for your patients, providers and medical office staff via phone or online inquiries. Apply your critical thinking to review claims, benefits, eligibility, perform provider searches or handle any other health-related questions. And because you sincerely care, proactively follow up with members to ensure their needs are met. Bring your invaluable customer service experience as a restaurant server, retail salesperson, patient care coordinator or prior call center representative and our best-in-class training program will transform you into a healthcare warrior. How can you make a lasting impact? ● Provide empathetic, individualized guidance through the cost and complexity of healthcare ● Conduct thorough research on behalf of members to resolve healthcare issues ● Proactively identify and escalate issues to appropriate team members ● Execute exceptional customer service to all you come in contact with including documentation using Quantum Health's systems and technologies ● Embrace change as opportunity and contribute to Quantum Health's growth projects What do you need to succeed? ● Critical thinking, independent worker ● Thirst for continued education ● Computer proficiency including using MS Office, navigating multiple programs simultaneously and accurate typing at speed ● High school diploma or equivalent, bachelor's degree a PLUS Position requires successful completion, via testing, of 6 - 7 weeks of training Monday - Friday from 9:00 AM - 6:00 PM. Upon completion, assigned shifts will be within 10:00 AM - 10:00 PM, Monday - Friday as business needs dictate What's in it for you? ● Paid-time-off, paid holidays and weekends free ● Comprehensive Medical/Dental/Vision insurance including domestic partner benefits ● 401k with 4% match ● On-site fitness facility, ping pong table, serenity room massage chairs ● Education reimbursement after a year of service ● Supportive Engagement Teams i.e. Women, LGBTQIA, etc. Quantum Health nurtures an award-winning, highly-engaging culture that supports each member as an individual, provides continuous development opportunities and career growth. Our work is serious but our laid back, fun environment fuels each of our 1 , 2 00+ employees to make lasting impact on our members and families' lives. We are the healthcare warriors for nearly 200 businesses and their employees providing comprehensive guidance as they navigate their self-funded healthcare plans. Our work cuts costs, maximizes the benefits portfolio and achieves the best employee experience for each medical situation.

Now accepting applications for training classes starting in February 2021. As a full-time on-site Patient Services Representative (PSR) you are a key member of a cross-functional team united by their devotion to serve others. You are the first point of contact for your patients, providers and medical office staff via phone or online inquiries. Apply your critical thinking to review claims, benefits, eligibility, perform provider searches or handle any other health-related questions. And because you sincerely care, proactively follow up with members to ensure their needs are met. Bring your invaluable customer service experience as a restaurant server, retail salesperson, patient care coordinator or prior call center representative and our best-in-class training program will transform you into a healthcare warrior. How can you make a lasting impact? ● Provide empathetic, individualized guidance through the cost and complexity of healthcare ● Conduct thorough research on behalf of members to resolve healthcare issues ● Proactively identify and escalate issues to appropriate team members ● Execute exceptional customer service to all you come in contact with including documentation using Quantum Health's systems and technologies ● Embrace change as opportunity and contribute to Quantum Health's growth projects What do you need to succeed? ● Critical thinking, independent worker ● Thirst for continued education ● Computer proficiency including using MS Office, navigating multiple programs simultaneously and accurate typing at speed ● High school diploma or equivalent, bachelor's degree a PLUS Position requires successful completion, via testing, of 6 - 7 weeks of training Monday - Friday from 9:00 AM - 6:00 PM. Upon completion, assigned shifts will be within 10:00 AM - 10:00 PM, Monday - Friday as business needs dictate What's in it for you? ● Paid-time-off, paid holidays and weekends free ● Comprehensive Medical/Dental/Vision insurance including domestic partner benefits ● 401k with 4% match ● On-site fitness facility, ping pong table, serenity room massage chairs ● Education reimbursement after a year of service ● Supportive Engagement Teams i.e. Women, LGBTQIA, etc. Quantum Health nurtures an award-winning, highly-engaging culture that supports each member as an individual, provides continuous development opportunities and career growth. Our work is serious but our laid back, fun environment fuels each of our 1 , 2 00+ employees to make lasting impact on our members and families' lives. We are the healthcare warriors for nearly 200 businesses and their employees providing comprehensive guidance as they navigate their self-funded healthcare plans. Our work cuts costs, maximizes the benefits portfolio and achieves the best employee experience for each medical situation.