JDA TSG

JDA TSG, is looking for Active Directory Security experts to join our team as a Customer Engineer (CE) in support of one of our critical client relationships. This is a knowledge transfer role where you'll be presenting solutions & remediation strategies to a range of technical & non-technical audiences on a regular basis. CE's are some of the most distinguished & highly accredited engineers in the world. They are subject matter experts called upon to service & support our client's Premier customers, typically F1000 organizations all across the country. This is an opportunity to elevate your skills & knowledge base to an extraordinary level. You will provide support for a range of issues delivering guidance, education & adherence to best practices. It's a dynamic & challenging role best suited for intellectually & professionally curious, & of course talented engineers. Travel : CE's are home based & travel to customer locations to provide services. Typically, you'll be on-site Mon - Thurs about 3 times per month. A valid driver's license is required for the position. Core Accountabilities: You will be responsible for customer satisfaction, deployment, adoption & support of Active Directory Security services. You will be working & supporting customers with building, deploying, operating & optimizing large complex enterprise environments. This role requires a deep understanding of Active Directory Security protocol . Additionally, a broad understanding of supporting technologies that are core to the delivery across the enterprises. The CE scope of work is extensive & all candidates must have a broad range of Microsoft functional & technical capabilities. The primary work (typically under 1 week's duration per client) to be performed include: Standard Product Work Shops - Training In-Depth Product Reviews - White Board (Chalk Talk) Sessions Health Checks / Assessments Post Operational Review of Product Implementations Product Upgrade / Migration Assessments Systems Performance Reviews Effectively communicating strategies, tactics, remediation etc. with C-Suite executives & stakeholders Serve as a trusted advisor for Active Directory Security Management services & products Provide best practice guidance on setting up & maintaining a solid Active Directory in a secure environment Required Skills & Experience: Able to build & deliver Executive Level presentations, discuss findings & complimentary products at a solutions level Technical product depth with Active Directory Security Management 5+ years of engineering & design experience supporting Microsoft platform products including: Active Directory Active Directory Security & Delegation Active Directory Federation Services / Certificate Services Active Directory Rights Management Service Security best practices & implementation for Microsoft technologies Reviewing & oversight of major changes to the Active Directory Security Management & associated Windows Server settings for multiple customers · 5 + years' experience supporting Enterprise customers with PKI administration including systems development, network operations & software support · 4+ years' industry experience with Microsoft Server products 3+ years On-Premises support or consulting work for Enterprise customer base 3+ years Advanced troubleshooting Awareness of corporate environments & their business requirements Candidates must be able to work independently as well in a team environment · Excellent written, oral & presentation skills · Good understanding of ITIL/Service Management · Strong experience with security services; Windows Server, O365, Configuration Wizard · Networking (Protocols & Firewalls) · Risk analysis Desired Skills & Experience: · Characteristics of importance include but are not limited to customer service, problem solving & the ability to read/interpret the needs/wants of customer executives & leaders · Ability to handle customer critical issues & work in difficult situations · Perform self-directed learning in a rapidly changing environment · Advanced Microsoft certifications are preferred - provided by Dice

JDA TSG, is looking for Microsoft Endpoint Manager Experts to join our team as a Customer Engineer (CE) to support of one of our critical client relationships. This is an exciting opportunity for someone who brings a strong business acumen, exceptional technical skills who is also interested in building a sustaining customer support model & sharing in its success. This is a knowledge transfer role where you'll be presenting solutions & remediation strategies to a range of Technical & non-technical audiences on a regular basis. CE's are some of the most distinguished & highly accredited engineers in the world. They are subject matter experts called upon to service & support our client's Premier customers across the country. This is an opportunity to elevate your skills & knowledge base to an extraordinary level. The end customers whom you'll be supporting are typically F1000 organizations. You'll be providing support for a range of issues where you are the subject matter expert the room is looking to for guidance, education & adherence to best practices. It's a dynamic & challenging role best suited for curious, talented engineers seeking to take their skill sets to the next level & beyond. TRAVEL: Due to Covid-19, travel expectations have significantly lessened for these positions. CE's are home based & generally deliver services remotely, although some travel to customer locations could be required. A valid driver's license is required for the position. Core Accountabilities You will be responsible for customer satisfaction, deployment, adoption & support of MEM (SCCM) deployments. You will be working & supporting customers with building, deploying, operating & optimizing large complex enterprise environments. The CE scope of work is extensive & all candidates must have a broad range of Microsoft functional & technical capabilities & specifically, proficiency with the following technologies: Microsoft Endpoint Manager . The primary work (typically under 1 week's duration per client) to be performed include: · Standard Product Work Shops - Training · In-Depth Product Reviews - White Board (Chalk Talk) Sessions · Health Checks / Assessments · Post Operational Review of Product Implementations · Product Upgrade / Migration Assessments · Systems Performance Reviews Required Skills & Experience: Candidates must be able to work independently. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, & the ability to read/interpret the needs/wants of customer executives & leaders. · 4+ years of SCCM administration or solid experience in systems development, network operations, software support or I.T. consulting · Strong knowledge of Microsoft® SCCM & Windows Server · SCCM Architecture knowledge with hands on experience regarding the inner workings of SCCM · SCCM Workflows · Experienced integrating, deploying, and configuring Intune either in a co-management or standalone manner · 4+ years' industry experience with Microsoft Server products is a MUST · Must have knowledge of Group Policy, Active Directory & SQL, Azure & Intune a + · Current branch support including Cloud based Management Gateways · Effective learning skills, Works well in a team environment Desired Skills & Experience: · Advanced Microsoft certifications are preferred · Expert level of Microsoft enterprise software product offerings · Strong Communication Skills (including technical writing) · Excellent demonstrated customer service skills · BA/BS degree in Business, Communications, or Information Technology highly preferred We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. - provided by Dice