Paradigm Oral Surgery

Human Resources Business Partner (HRBP) Reports To: Chief People Officer Location: Lincoln, Nebraska Headquarters Position Summary The Human Resources Business Partner (HRBP) serves as a trusted strategic partner to the leadership team of a private medical group. This role supports physicians, management, and both front office and clinical teams by aligning HR strategies with operational goals to drive engagement, development, regulatory compliance, and patient-centered performance. Key Responsibilities Strategic Partnership Partner with practice managers, department leads, and physicians to align HR initiatives with the group's business objectives. Provide guidance on workforce planning, staffing levels, and talent retention strategies. Support leadership in fostering a positive, high-performing work culture across multiple locations and states. Employee Relations & Compliance Advise management on employee relations matters including corrective actions, investigations, grievances, and conflict resolution. Ensure compliance with employment laws and healthcare-specific regulations such as HIPAA, OSHA, and state labor laws. Maintain consistent application of HR policies and ensure they align with the organization's values and professional standards. Recruitment & Onboarding Partner with hiring managers to develop staffing plans Train and support hiring managers on talent acquisition activities to attract and hire qualified clinical and administrative staff, including physicians, nurses, and medical assistants. Oversee onboarding and orientation programs to ensure a smooth transition for new hires. Support credentialing coordination and employment documentation for licensed staff. Performance Management & Development Coach and train managers on performance evaluations, feedback conversations, and career development. Identify skill gaps and collaborate on professional development plans for both clinical and non-clinical employees. Support leadership training and succession planning for key roles within the practice. Operations & Metrics Work with leaders to ensure HR policies and procedures are adopted and accurately reported (e.g., turnover, headcount, engagement). Recommend data-driven improvements to strengthen organizational effectiveness. Support policy updates, employee communications, and annual HR activities and audits. Qualifications Education: Bachelor's degree in Human Resources, Business Administration, or Healthcare Management. Experience: Minimum 5 years of progressive HR experience, including 2+ years in a healthcare or medical group setting. Certification: SHRM-CP, SHRM-SCP, PHR, or SPHR preferred. Knowledge: Understanding of medical practice operations and healthcare workforce challenges. Knowledge of HIPAA, FMLA, ADA, and other employment and healthcare compliance laws. Skills: Excellent communication and relationship-building abilities. Strategic mindset with problem-solving skills and strong bias for action. Ability to manage multiple complex priorities across multi-site and multi-state entities. Proficiency in HRIS, Microsoft Office Suite, and HR analytics tools. ADP Workforce Now experience is preferred. Core Competencies Confidentiality & Integrity - Maintains trust and discretion in handling sensitive employee and patient-related information. Collaboration - Builds strong partnerships with physicians, managers, and staff. Change Leadership - Guides teams through organizational and cultural transitions. Results-Driven - Delivers measurable outcomes aligned with business objectives. Human Advocacy - Promotes fairness, respect, and engagement across all levels of the organization. CORE BENEFITS & WELLNESS Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) FINANCIAL WELL-BEING Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans LIFE INSURANCE Basic and Supplemental Life Insurance Spouse and Child Life Insurance TIME OFF, DISABILITY AND LEAVE OF ABSENCE Paid Vacation, Sick Time, and Holidays Short Term Disability Plan Long Term Disability Plan Monday - Friday PIa19c3dbc76c5-8457

Center For Oral and Maxillofacial Surgery Scheduling Coordinator - Oral Surgery Scheduling Coordinator - Dental This is an on-site position, not hybrid or remote. We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required. The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. Role and Responsibilities The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts. Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication. Greets patients and visitors immediately upon arrival with a friendly demeanor. Answers the phone promptly with a smile. Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms. Prepares a daily schedule for each provider. Prepares patient charts. Manages patient flow to reduce patient wait time. Assists patients as necessary. Maintains reception area in a neat and orderly condition. Maintains professional relationship with referring offices. Maintains confidentiality of all information in accordance with HIPAA. Performs other related duties as assigned. Education and Experience High school diploma or equivalent required. One year of customer service experience required. Skills and Abilities Understanding of dental terminology. Friendly, inviting, and professional personality and presence. Basic office skills such as typing and filing. Good organizational skills. Attention to detail. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Long and Short Term Disability Plans PI094d4f6908cd-4182

Regional Operations Manager - Northeast Location : Remote based out of PA, NJ, MA preferred, with up to 75% travel across the Northeast including Virginia, Delaware, Pennsylvania, New Jersey, Connecticut, Massachusetts, New Hampshire, and Maine. Position Highlights: Paradigm Oral Health is seeking a dynamic and results-driven Regional Operations Manager to support our growing network of oral surgery practices throughout the Northeast. You will play a pivotal role in overseeing the patient experience, practice efficiency, regional growth and success of multiple oral surgery practices. Reporting to the Regional Director, this role is ideal for a strategic leader passionate about operational excellence, team development, and delivering exceptional patient care. Role and Responsibilities: Provide guidance and support to practice administrators and staff to optimize workflow, patient satisfaction, and overall productivity. Monitor key performance indicators (KPIs) and financial performance. Take proactive measures to address any areas for improvement. Lead and manage the day-to-day operations of multiple oral surgery practices within the assigned region. Develop and implement operational policies, procedures, and protocols to ensure consistency and efficiency across all practices. Identify opportunities for revenue growth, cost reduction, and operational optimization to maximize profitability while maintaining high-quality patient care standards. Provide ongoing coaching, mentorship, and professional development opportunities to practice administrators and staff to foster a culture of excellence and continuous improvement. Conduct performance evaluations and provide feedback to drive individual and team growth and development. Collaborate with senior leadership to develop and execute strategic plans for business growth and expansion within the region. Develop and implement marketing strategies to enhance brand awareness, attract new patients, and drive patient referrals to the practices. Ensure compliance with all regulatory requirements, industry standards, and best practices governing oral surgery practices. Stay abreast of changes in healthcare regulations, insurance policies, and legal requirements, and implement necessary updates and training to ensure compliance. Recruit, hire, train, and develop top talent for key leadership and clinical positions within the region. Performs other related duties as required Qualifications: 5+ years of experience in dental practice operations, including multi-site or regional leadership Demonstrated success in driving operational performance and team developmen t Strong financial acumen, including experience with budgeting, revenue cycle management, and P&L management Deep understanding of dental workflows, oral surgery procedures, and patient care standards in specialty practices Thorough understanding of healthcare regulations, compliance requirements, and industry/market trends Excellent communication, coaching, and team-building skills, with the ability to inspire and motivate teams towards common goals Strategic thinker with the ability to manage both day-to-day operations and long-term initiatives Proficiency in Practice Management Software systems and Microsoft Office Suite Based in the Northeast and able to travel up to 75% within the assigned region Experience specifically within oral surgery specialty practice s is preferred Background in scaling operations during periods of rapid growth Experience with KPI tracking and the use of data analytics in decision-maki ng Bachelor's or advanced degree in business, healthcare administration, or related fiel d Who We Are: Paradigm Oral Health is dedicated to exceptional oral surgery in a comforting environment, prioritizing patient needs through collaboration with their general dentist. Our vision is global leadership in oral health, focusing on outstanding patient experiences and industry standards. We foster a positive work environment with career growth opportunities, comprehensive benefits, and a supportive culture that values work-life balance. Our goal is to empower employees to deliver excellent patient care and build strong relationships with referring dentists. What We Offer: We prioritize your personal and professional well-being, covering aspects from health to financial and social welfare. Health, Dental, Vision, with HSA Option Paid Life Insurance Accident and Hospital Indemnity Insurance Paid Time Off and Sick Leave 401k with Company Match Short/Long Term Disability Employee Assistance Program National Discount and Rewards Marketplace Paid Parental Leave Compensation details: 110000 Yearly Salary PIa8a66f3250c7-0456

Role and Responsibilities The Practice Administrator works in collaboration with the director of patient experience, will direct and supervise the staff and day-to-day operations in the assigned practice, ensuring delivery of quality patient experience and achievement of productivity goals. Control the customer service experience, including the hiring of effective staff, the training of said staff, provide feedback based on observations and constantly look for ways to improve Have the pulse of the practice including customer (patient and referral) experience, team member satisfaction, doctor satisfaction, opportunity for improvement/growth Monitor the environment and facilities - make changes when needed Ensure policies, protocols, procedures are being followed Assists with HR management to include, schedules, terminations, collaboration with supervisors, employee reviews etc... Communication with team members and doctors Change implementation Trouble shooting practice issues as they occur, and proactively working to avoid issues Performs other related duties as required Qualifications and Education Requirements Five years of related experience with at least two years of supervisory experience, preferred High school diploma or equivalent required, college education preferred Basic office skill such as typing and filing Extensive knowledge of office management procedures Excellent verbal and written communication skills Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail Excellent time management abilities with a proven ability to meet deadlines Proficient with Microsoft Office Suit or related software Ability to work cross functionally with other team members