University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528764 Work type: Staff Full Time Location: UMass Amherst Department: Dean - Natural Sciences Union: PSU Categories: Sponsored Programs, Grants and Contracts, Accounting/Finance/Budget, College of Natural Sciences, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Under the direction of the Associate Dean for Research & Innovation for the College of Natural Sciences (CNS), the Grants & Contracts Manager leads a team of Grants & Contracts Administrators in analyzing and administering sponsored programs for the largest academic unit on the University of Massachusetts Amherst campus. The Manager also supports a portfolio of sponsored projects - reviews contract terms and negotiates sub-awards; informs faculty and college personnel of special contractual requirements; resolves award issues; ensures compliance with university guidelines; and provides training & guidance to university personnel on grants and contracts administration. Essential Functions Provides direct leadership to the team of CNS Grants and Contracts Administrators, using familiarity with complex grants requiring extensive verbal and written communication with faculty and staff; assigns grant support responsibilities to the Administrators with a focus on maintaining balanced portfolios of sponsored projects among the team. Provides analysis for budget analysis and forecasting (e.g., under or over budget); interprets analysis and develops a financial strategy and plan for recommendation. Determines the process of evaluating projects, budgets, and other finance-related transactions to determine their performance and suitability. Develops and fosters a culture of providing timely, accurate, and insightful financial analysis and budget projections to the faculty Principal Investigators we support. Maintains and supports a portfolio of sponsored projects. Monitors operating expenses, prepares timely variance-to-budget reports, and advises on reconciliation actions. In partnership with faculty PI's, prepares and reviews regular financial forecasts to monitor grant performance as it relates to the budget and stated objectives. Develops and implements a system to monitor and provide Principal Investigators with budget updates. Troubleshoots problems in sub-contracts, payments, and PO processing. Works with faculty, principal investigators, and staff to resolve problems and optimize the use of funds as required; finalizes all expenditure activity of expired grants. Partners with the Human Resources team to ensure timely appointment of grant personnel and manage funding changes as needed. Assists and participates in grant accounting during the award termination process. Advises faculty in interpreting and adhering to sponsor and university guidelines, resolves issues related to contract compliance, and corresponds with sponsors and sub-recipients regarding performance issues. Serves as a liaison for faculty throughout the full life cycle of awards from proposal development to post award administration, award close-out, and award compliance. Acts as a liaison between Principal Investigators and the Office of Pre-award Services (OPAS) for pre-award/proposal matters, the Office of Post-Award Management (OPAM) and Controller's Office for post-award matters. Responds proactively and reactively to problems and concerns and finds appropriate and timely solutions. Other Functions Works collaboratively and effectively to promote teamwork, equality, and inclusiveness. Works in partnership with colleagues within the CNS community and across the campus to support CNS' strategic priorities. Performs other duties as assigned in support of the mission and goals of the College of Natural Sciences. Takes initiative and operates with self-direction. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree (preferably in Business Administration, Finance, Accounting or related field) AND at least four (4) years of experience in research project management, grant development, budgeting and administration. Knowledge of grants writing and project coordination. Experience with budget construction and monitoring, ability to analyze and interpret financial information. Ability to plan, organize and lead administrative activities related to grant development and administration. Excellent interpersonal and written communication skills needed to present and communicate effectively with all levels of management. Self-directed, organized, and goal oriented. Ability to recognize administrative problems and implement effective solutions. Experience with quantitative data collection and reporting. Prior supervision experience. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Experience with post-award grant support, and managing finances with an institution of higher education, including knowledge of government and fund accounting. Experience with using PeopleSoft and Summit computer programs as well as Human Resources and other systems used by the University. Experience with preparing/submitting research proposals and budgets. Proficient with electronic grants management systems (i.e. research.gov, NIH eRA Commons, NSF Fastlane, Proposal Central, etc.). Experience with Kuali. Certification in Research Administration such as CRA, CPRA, CFRA. Physical Demands/Working Conditions Typical office environment. Work Schedule Monday - Friday, 8:30 am - 5:00 pm. This position has the opportunity for a remote work schedule, which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Salary Level 28 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. At UMass Amherst and in CNS, we strive to be a community where every individual feels a sense of belonging, where every individual is included, and where every individual is valued. You can find these values and goals at: Inclusive Excellence : College of Natural Sciences : UMass Amherst, and For the Common Good - : Strategic Plan : UMass Amherst. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/20/2025
Full time
Job no: 528764 Work type: Staff Full Time Location: UMass Amherst Department: Dean - Natural Sciences Union: PSU Categories: Sponsored Programs, Grants and Contracts, Accounting/Finance/Budget, College of Natural Sciences, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Under the direction of the Associate Dean for Research & Innovation for the College of Natural Sciences (CNS), the Grants & Contracts Manager leads a team of Grants & Contracts Administrators in analyzing and administering sponsored programs for the largest academic unit on the University of Massachusetts Amherst campus. The Manager also supports a portfolio of sponsored projects - reviews contract terms and negotiates sub-awards; informs faculty and college personnel of special contractual requirements; resolves award issues; ensures compliance with university guidelines; and provides training & guidance to university personnel on grants and contracts administration. Essential Functions Provides direct leadership to the team of CNS Grants and Contracts Administrators, using familiarity with complex grants requiring extensive verbal and written communication with faculty and staff; assigns grant support responsibilities to the Administrators with a focus on maintaining balanced portfolios of sponsored projects among the team. Provides analysis for budget analysis and forecasting (e.g., under or over budget); interprets analysis and develops a financial strategy and plan for recommendation. Determines the process of evaluating projects, budgets, and other finance-related transactions to determine their performance and suitability. Develops and fosters a culture of providing timely, accurate, and insightful financial analysis and budget projections to the faculty Principal Investigators we support. Maintains and supports a portfolio of sponsored projects. Monitors operating expenses, prepares timely variance-to-budget reports, and advises on reconciliation actions. In partnership with faculty PI's, prepares and reviews regular financial forecasts to monitor grant performance as it relates to the budget and stated objectives. Develops and implements a system to monitor and provide Principal Investigators with budget updates. Troubleshoots problems in sub-contracts, payments, and PO processing. Works with faculty, principal investigators, and staff to resolve problems and optimize the use of funds as required; finalizes all expenditure activity of expired grants. Partners with the Human Resources team to ensure timely appointment of grant personnel and manage funding changes as needed. Assists and participates in grant accounting during the award termination process. Advises faculty in interpreting and adhering to sponsor and university guidelines, resolves issues related to contract compliance, and corresponds with sponsors and sub-recipients regarding performance issues. Serves as a liaison for faculty throughout the full life cycle of awards from proposal development to post award administration, award close-out, and award compliance. Acts as a liaison between Principal Investigators and the Office of Pre-award Services (OPAS) for pre-award/proposal matters, the Office of Post-Award Management (OPAM) and Controller's Office for post-award matters. Responds proactively and reactively to problems and concerns and finds appropriate and timely solutions. Other Functions Works collaboratively and effectively to promote teamwork, equality, and inclusiveness. Works in partnership with colleagues within the CNS community and across the campus to support CNS' strategic priorities. Performs other duties as assigned in support of the mission and goals of the College of Natural Sciences. Takes initiative and operates with self-direction. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree (preferably in Business Administration, Finance, Accounting or related field) AND at least four (4) years of experience in research project management, grant development, budgeting and administration. Knowledge of grants writing and project coordination. Experience with budget construction and monitoring, ability to analyze and interpret financial information. Ability to plan, organize and lead administrative activities related to grant development and administration. Excellent interpersonal and written communication skills needed to present and communicate effectively with all levels of management. Self-directed, organized, and goal oriented. Ability to recognize administrative problems and implement effective solutions. Experience with quantitative data collection and reporting. Prior supervision experience. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Experience with post-award grant support, and managing finances with an institution of higher education, including knowledge of government and fund accounting. Experience with using PeopleSoft and Summit computer programs as well as Human Resources and other systems used by the University. Experience with preparing/submitting research proposals and budgets. Proficient with electronic grants management systems (i.e. research.gov, NIH eRA Commons, NSF Fastlane, Proposal Central, etc.). Experience with Kuali. Certification in Research Administration such as CRA, CPRA, CFRA. Physical Demands/Working Conditions Typical office environment. Work Schedule Monday - Friday, 8:30 am - 5:00 pm. This position has the opportunity for a remote work schedule, which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Salary Level 28 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. At UMass Amherst and in CNS, we strive to be a community where every individual feels a sense of belonging, where every individual is included, and where every individual is valued. You can find these values and goals at: Inclusive Excellence : College of Natural Sciences : UMass Amherst, and For the Common Good - : Strategic Plan : UMass Amherst. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528755 Work type: Staff Full Time Location: UMass Amherst Department: Institute Applied Life Science Union: PSU Categories: Research, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. About Research & Engagement The UMass Amherst community engages more than 31,000 students, 1,400 faculty, and 5,000 staff in 11 schools and colleges with a wide variety of degree programs, research, and public service. More than 800 faculty lead sponsored research projects in many areas from basic to applied that are sponsored by federal, state, and private sources with expenditures of more than $240 million in 2023. Job Summary The Director of the Institute for Applied Life Sciences (IALS) Venture Development program is responsible for the creation of a culture, resources, and programs conducive to the development of research-based pre-startups and startups on campus. The Director develops and maintains external relationships with key partners, manages a portfolio of pre-startup projects and startup ventures based on UMass applied science and technology, and supervises professional staff related to the operations of the IALS Venture Development program, oversees the Business Innovation Fellows program. Essential Functions Advances the mission of creating a sustainable increase in the campus's translational research capacity, output and impact including cultivating a pipeline of translational projects from the campus research enterprise, follow-on funding, alumni support, and industry relationships.Manages the portfolio of startups and pre-startups. Oversees the portfolio of startup support training, events, programs, professional development opportunities and other resources for faculty, graduate students, and postdoctoral researchers. Guides and mentors faculty, postdoctoral fellows and students who are interested in startup ventures, research translation, and related activities. Promotes startups from the research enterprise and Collaborates through on-campus and off-campus events. Collaborates with the IALS Director and the Associate Director of Venture Development to develop new programs, events, and resources to grow the startup pipeline and to accelerate the development of pre-startups into fundable entities.Serves as a member of the IALS leadership team to advance the Institute's mission and operations, represents the Institute as appropriate, cultivates networks of mentors, investors, donors, faculty and other campus researchers, and campus leadership to serve as influencers and advocates for translational research and its potential impact. Nurtures relationships with key organizations in industry and the regional/national innovation and entrepreneurship ecosystem. Collaborates with UMass leadership on goals two and three of the campus strategic plan: Innovate for the Common Good and Engage for the Common Good. Serves as Co-PI on awards and collaborates with the IALS Director and IALS Finance & Administration Director to oversee awards and gifts related to IALS Venture Development. Develops resources to sustain translational research related training, mentoring and internal grant programs beyond the life of any sponsored-award dollars as a member of the IALS leadership team and with other campus leaders. Collaborates with the IALS Director to oversee Translational Seed Award Programs.Directs the Business Innovation Fellows Program, which provides business planning support to pre-startup projects and startup ventures based on UMass applied science and technology. Recruits highly qualified graduate research assistants to serve as Fellows. Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) MBA or MS in a STEM discipline.More than ten (10) years of experience in managing entrepreneurship such as venture mentoring, or advising and coaching of founders/startup principals.Track record of implementing initiatives and events to support technology commercialization, innovation, and industry engagement. Physical Demands/Working Conditions Typical office environment. Additional Details Some travel may be necessary. The appointment duration for this position is one year, with the possibility of extension subject to funding availability and program needs. Work Schedule 37.5 hours/week, Monday through Friday.May be required to work occasional nights and weekends. Salary Information PSU Level 36 Exempt Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/19/2025
Full time
Job no: 528755 Work type: Staff Full Time Location: UMass Amherst Department: Institute Applied Life Science Union: PSU Categories: Research, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. About Research & Engagement The UMass Amherst community engages more than 31,000 students, 1,400 faculty, and 5,000 staff in 11 schools and colleges with a wide variety of degree programs, research, and public service. More than 800 faculty lead sponsored research projects in many areas from basic to applied that are sponsored by federal, state, and private sources with expenditures of more than $240 million in 2023. Job Summary The Director of the Institute for Applied Life Sciences (IALS) Venture Development program is responsible for the creation of a culture, resources, and programs conducive to the development of research-based pre-startups and startups on campus. The Director develops and maintains external relationships with key partners, manages a portfolio of pre-startup projects and startup ventures based on UMass applied science and technology, and supervises professional staff related to the operations of the IALS Venture Development program, oversees the Business Innovation Fellows program. Essential Functions Advances the mission of creating a sustainable increase in the campus's translational research capacity, output and impact including cultivating a pipeline of translational projects from the campus research enterprise, follow-on funding, alumni support, and industry relationships.Manages the portfolio of startups and pre-startups. Oversees the portfolio of startup support training, events, programs, professional development opportunities and other resources for faculty, graduate students, and postdoctoral researchers. Guides and mentors faculty, postdoctoral fellows and students who are interested in startup ventures, research translation, and related activities. Promotes startups from the research enterprise and Collaborates through on-campus and off-campus events. Collaborates with the IALS Director and the Associate Director of Venture Development to develop new programs, events, and resources to grow the startup pipeline and to accelerate the development of pre-startups into fundable entities.Serves as a member of the IALS leadership team to advance the Institute's mission and operations, represents the Institute as appropriate, cultivates networks of mentors, investors, donors, faculty and other campus researchers, and campus leadership to serve as influencers and advocates for translational research and its potential impact. Nurtures relationships with key organizations in industry and the regional/national innovation and entrepreneurship ecosystem. Collaborates with UMass leadership on goals two and three of the campus strategic plan: Innovate for the Common Good and Engage for the Common Good. Serves as Co-PI on awards and collaborates with the IALS Director and IALS Finance & Administration Director to oversee awards and gifts related to IALS Venture Development. Develops resources to sustain translational research related training, mentoring and internal grant programs beyond the life of any sponsored-award dollars as a member of the IALS leadership team and with other campus leaders. Collaborates with the IALS Director to oversee Translational Seed Award Programs.Directs the Business Innovation Fellows Program, which provides business planning support to pre-startup projects and startup ventures based on UMass applied science and technology. Recruits highly qualified graduate research assistants to serve as Fellows. Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) MBA or MS in a STEM discipline.More than ten (10) years of experience in managing entrepreneurship such as venture mentoring, or advising and coaching of founders/startup principals.Track record of implementing initiatives and events to support technology commercialization, innovation, and industry engagement. Physical Demands/Working Conditions Typical office environment. Additional Details Some travel may be necessary. The appointment duration for this position is one year, with the possibility of extension subject to funding availability and program needs. Work Schedule 37.5 hours/week, Monday through Friday.May be required to work occasional nights and weekends. Salary Information PSU Level 36 Exempt Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528780 Work type: Staff Full Time Location: UMass Amherst Department: CNS Advising Center Union: PSU Categories: Academic Advising & Learning Resources, College of Natural Sciences, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Assistant Director of Student Success and Diversity, works in conjunction with the Director and Associate Director of Student Success and Diversity in the College of Natural Sciences (CNS) to develop, organize, implement, and assess student success related to diversity activities and initiatives in the College to promote an inclusive campus environment where all students feel they belong and thrive academically. Recruits talented students; one-on-one and small group coaching and mentoring of CNS students, especially among traditionally marginalized groups in the sciences; and supports and contributes to the development and offering of student success programs that foster academic success, community, and career preparedness. The Assistant Director reports to the Director and contributes to data-based assessment of programmatic needs and effectiveness. Essential Functions Contributes to designing and offering strategies and programming to improve the retention and timely graduation of all students in STEM, and especially those underserved, in conjunction with the Director and Associate Director, using student success data (Flagship Analytics, focus groups, surveys). Contributes to offering, supporting, and assessing the current (Bio-Pioneers, Lee-SIP) and future student success programs. Manages budgets and reporting of grant or donor-funded student success programs for which they are responsible. Works with colleagues in other STEM colleges on programs to recruit and retain traditionally marginalized groups in the sciences. Provides comprehensive, individualized, and small group culturally competent student success coaching to a diverse population of students during the summer and academic year. Assists students with matters that involve goal setting, self-assessment and time management skills, planning and decision-making such as establishing an academic plan, choosing a major within and outside of CNS, selecting courses, and evaluating courses for study-abroad experiences. Responds to at-risk students experiencing academic and often critical personal difficulties by addressing relevant issues and making appropriate referrals to University agencies. Responds to and manages high-stress and sensitive inquiries from parents in accordance with FERPA and in a highly professional and respectful manner and tone. Assists students in placement within research labs and internships. Represents CNS on college and University-level committees and councils and participates in evening and weekend activities including but not limited to Fall Visit Days, Destination Days, Senior Celebration, Undergraduate Commencement and other activities and events that may be developed. Effectively communicates undergraduate opportunities to students through social media, orientations, workshops, webinars, email, and in-person coaching. Other Functions Works collaboratively and effectively to promote teamwork, equality and inclusiveness. Works in partnership with colleagues within the CNS community and across the campus to support the Dean's strategic priorities. Performs other duties as assigned in support of the mission and goals of the College of Natural Sciences. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree and one (1) year of experience in higher education or a student services area. Ability to work with a large, culturally diverse faculty and undergraduate populations. Excellent interpersonal, oral, and written communication skills. Demonstrates self-awareness, empathy, listening skills, and collaboration. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree in Higher Education, Guidance & Counseling, STEM, or related field. Experience in diversity, inclusion and equity work. Physical Demands/Working Conditions Typical office environment. Work Schedule Monday - Friday, 8:30 am -5:00 pm. This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Level 26 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. At UMass Amherst and in CNS, we strive to be a community where every individual feels a sense of belonging, where every individual is included, and where every individual is valued. You can find these values and goals at: Inclusive Excellence : College of Natural Sciences : UMass Amherst, and For the Common Good - : Strategic Plan : UMass Amherst. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/19/2025
Full time
Job no: 528780 Work type: Staff Full Time Location: UMass Amherst Department: CNS Advising Center Union: PSU Categories: Academic Advising & Learning Resources, College of Natural Sciences, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Assistant Director of Student Success and Diversity, works in conjunction with the Director and Associate Director of Student Success and Diversity in the College of Natural Sciences (CNS) to develop, organize, implement, and assess student success related to diversity activities and initiatives in the College to promote an inclusive campus environment where all students feel they belong and thrive academically. Recruits talented students; one-on-one and small group coaching and mentoring of CNS students, especially among traditionally marginalized groups in the sciences; and supports and contributes to the development and offering of student success programs that foster academic success, community, and career preparedness. The Assistant Director reports to the Director and contributes to data-based assessment of programmatic needs and effectiveness. Essential Functions Contributes to designing and offering strategies and programming to improve the retention and timely graduation of all students in STEM, and especially those underserved, in conjunction with the Director and Associate Director, using student success data (Flagship Analytics, focus groups, surveys). Contributes to offering, supporting, and assessing the current (Bio-Pioneers, Lee-SIP) and future student success programs. Manages budgets and reporting of grant or donor-funded student success programs for which they are responsible. Works with colleagues in other STEM colleges on programs to recruit and retain traditionally marginalized groups in the sciences. Provides comprehensive, individualized, and small group culturally competent student success coaching to a diverse population of students during the summer and academic year. Assists students with matters that involve goal setting, self-assessment and time management skills, planning and decision-making such as establishing an academic plan, choosing a major within and outside of CNS, selecting courses, and evaluating courses for study-abroad experiences. Responds to at-risk students experiencing academic and often critical personal difficulties by addressing relevant issues and making appropriate referrals to University agencies. Responds to and manages high-stress and sensitive inquiries from parents in accordance with FERPA and in a highly professional and respectful manner and tone. Assists students in placement within research labs and internships. Represents CNS on college and University-level committees and councils and participates in evening and weekend activities including but not limited to Fall Visit Days, Destination Days, Senior Celebration, Undergraduate Commencement and other activities and events that may be developed. Effectively communicates undergraduate opportunities to students through social media, orientations, workshops, webinars, email, and in-person coaching. Other Functions Works collaboratively and effectively to promote teamwork, equality and inclusiveness. Works in partnership with colleagues within the CNS community and across the campus to support the Dean's strategic priorities. Performs other duties as assigned in support of the mission and goals of the College of Natural Sciences. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree and one (1) year of experience in higher education or a student services area. Ability to work with a large, culturally diverse faculty and undergraduate populations. Excellent interpersonal, oral, and written communication skills. Demonstrates self-awareness, empathy, listening skills, and collaboration. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree in Higher Education, Guidance & Counseling, STEM, or related field. Experience in diversity, inclusion and equity work. Physical Demands/Working Conditions Typical office environment. Work Schedule Monday - Friday, 8:30 am -5:00 pm. This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Level 26 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. At UMass Amherst and in CNS, we strive to be a community where every individual feels a sense of belonging, where every individual is included, and where every individual is valued. You can find these values and goals at: Inclusive Excellence : College of Natural Sciences : UMass Amherst, and For the Common Good - : Strategic Plan : UMass Amherst. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528384 Work type: Faculty Full Time Location: UMass Amherst Department: Lib - Res & Learning Services Union: MSP Categories: Library, Librarian About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Open Education Librarian provides innovative and high-quality programming and services at UMass Amherst. Housed in the division of Data, Digital Strategies, & Scholarly Communication, the Open Education Librarian leads the Libraries' programs and services supporting the creation, adaptation, and adoption of open educational resources, tools, and practices. Working with Libraries' colleagues, campus partners, faculty, and graduate students, they will prioritize the development of robust, high-impact, and affordable course materials for learners at the University of Massachusetts Amherst, across the Commonwealth, and beyond. Essential FunctionsProvides expertise and guidance across the institution for creating, adapting, and adopting open educational resources (OER), tools, technologies, and practices.Leads Libraries' open education initiatives, including, but not limited to, the Open Education Initiative program.Collaborates with library colleagues and campus partners (e.g. Center for Teaching & Learning, Instructional Design Engagement & Support, Information Technology, etc.) to assess, implement, and maintain platforms and tools that support the creation and use of OER and open pedagogy (e.g. PressBooks, Open Syllabus Analytics, Janeway, etc.)Oversees the planning, delivery, and evaluation of open education events, workshops, training opportunities, and other outreach internally for library colleagues, across the campus, and with local and regional organizations (e.g. the Five College Consortium, the Boston Library Consortium, etc.)Collaborates with campus partners (e.g. Center for Teaching & Learning; Instructional Design, Engagement, and Support (IDEAS), etc.) and student organizations, (e.g. Massachusetts Student Public Interest Research Group (MassPIRG), Student Governance Association (SGA), etc.) to strategically align the Libraries' open education initiatives with campus, state, and national directions in open education.Collaborates with library colleagues and campus partners to collect, analyze, assess and report metrics on the Libraries and campus open education initiatives, programming, and tools.Aligns planning, priorities, goals, and services with the strategic initiatives of the Libraries and the University.Keeps apprised of key issues and trends in open education, open pedagogy, open scholarship and scholarly publishing, information literacy, instructional design, learning support services, online and distance learning, open access, and copyright/authors' rights and regularly incorporates this knowledge into planning and sharing of information with library colleagues and campus partners as relevant.Represents the Libraries at specific library or university events to promote Libraries' services, such as student-focused events, orientations, end of semester support activities for students, etc.Serves on internal committees as assigned and may be asked to represent the Libraries on campus committees, Five College Committees, and Boston Library Consortium Committees, and/or at other selected professional meetings and conferences.Participates in professional development and continuing education activities, including service in professional and scholarly associations, and presenting and publishing on work-related topics.Works a flexible schedule, which includes some evening, weekend, and holiday hours.Performs other related duties as assigned or required to meet the goals of the department, Libraries, and University.May supervise student employees. Organizational ValuesCommitment to support justice, equity, diversity, and inclusion (JEDI) within libraries and institution.Ability to build and sustain effective working relationships and work collaboratively in adiverse and fast-paced environment.Purposefully promote a One Library environment for all that encourages inclusion, personal growth, respect, self-reflection, curiosity, and continuous learning.Understands responsibilities with respect to conflicts of interest and behaves in ways consistent with both law and with university policy. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)Graduate degree in librarianship (from a program accredited by the American Library Association) or related field by time of hire, or combination of an advanced degree in a relevant subject area and experience in libraries, archives, museums, or similar institutions.For Librarian II, a minimum of 2 years of experience in an academic library, archives, museum, or similar institution.Experience providing library instruction and outreach programming in an academic library setting.Evidence of commitment to user-centered service to students and faculty in an academic institution contributing to student success.Participates in professional development, continuing education activities, professional and scholarly associations, as well as evidence of potential for active contributions to organizations at the Libraries, university, and community level.Demonstrated ability to take initiative, problem-solve, and demonstrate a commitment to inclusion, service excellence, innovation, and creativity.Demonstrated ability to build and sustain effective working relationships and work collaboratively in a diverse and fast-paced environment.Strong organizational, project, and time management skills to lead or coordinate multiple projects and work with minimal supervision.Strong oral and written communication skills. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)Demonstrated ability to communicate the academic library's role in supporting open educational resources, open pedagogy, and open scholarship and the ability to use this understanding to serve patrons in a research library setting.Fluency with software and workflows for adapting, creating, organizing, and providing access to open educational resources.Experience providing library instruction and outreach programming for faculty and graduate students in an academic library setting.Experience working with and creating open educational materials for underserved student populations, such as international students, English language-learners, first generation students, and transfer students.Experience with project management tools and/or techniques.Experience in academic publishing or editorial experience. Work ScheduleThe regular working schedule for this position is Monday - Friday, day hours.The incumbent of the position is expected to work on a flexible schedule, which includes some evening, weekend, and holiday hours. Salary InformationLibrarian I or II Librarian I: $63,250 Librarian II: $70,725 Benefits University benefits may differ based on collective bargaining agreements (unions). Please see below for the potential benefits MSP Librarians can be entitled to obtain: benefits for the Massachusetts Society of Professors (MSP) members and benefits for MSP Librarians positions: Human Resources: Faculty & Staff General Benefits Massachusetts Society of Professors (MSP) Benefits MSP Librarian Positions Benefits Promotion MSP Librarian positions are eligible for promotion, defined as a change in rank as a librarian from one rank to the next higher rank. The bargaining unit member who gets a promotion shall receive the base salary increase in line with the MSP collective bargaining agreement . You can view the MSP Collective Bargaining Agreement, particularly, article 20, to learn more about MSP Librarian Personnel Actions, including promotion, appointment, reappointment, and continuing appointment. Application Instructions Along with the application, please submit a resume, cover letter and contact information for three (3) professional references. The search will remain open until filled. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep 5 2025 Eastern Daylight Time . click apply for full job details
10/18/2025
Full time
Job no: 528384 Work type: Faculty Full Time Location: UMass Amherst Department: Lib - Res & Learning Services Union: MSP Categories: Library, Librarian About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Open Education Librarian provides innovative and high-quality programming and services at UMass Amherst. Housed in the division of Data, Digital Strategies, & Scholarly Communication, the Open Education Librarian leads the Libraries' programs and services supporting the creation, adaptation, and adoption of open educational resources, tools, and practices. Working with Libraries' colleagues, campus partners, faculty, and graduate students, they will prioritize the development of robust, high-impact, and affordable course materials for learners at the University of Massachusetts Amherst, across the Commonwealth, and beyond. Essential FunctionsProvides expertise and guidance across the institution for creating, adapting, and adopting open educational resources (OER), tools, technologies, and practices.Leads Libraries' open education initiatives, including, but not limited to, the Open Education Initiative program.Collaborates with library colleagues and campus partners (e.g. Center for Teaching & Learning, Instructional Design Engagement & Support, Information Technology, etc.) to assess, implement, and maintain platforms and tools that support the creation and use of OER and open pedagogy (e.g. PressBooks, Open Syllabus Analytics, Janeway, etc.)Oversees the planning, delivery, and evaluation of open education events, workshops, training opportunities, and other outreach internally for library colleagues, across the campus, and with local and regional organizations (e.g. the Five College Consortium, the Boston Library Consortium, etc.)Collaborates with campus partners (e.g. Center for Teaching & Learning; Instructional Design, Engagement, and Support (IDEAS), etc.) and student organizations, (e.g. Massachusetts Student Public Interest Research Group (MassPIRG), Student Governance Association (SGA), etc.) to strategically align the Libraries' open education initiatives with campus, state, and national directions in open education.Collaborates with library colleagues and campus partners to collect, analyze, assess and report metrics on the Libraries and campus open education initiatives, programming, and tools.Aligns planning, priorities, goals, and services with the strategic initiatives of the Libraries and the University.Keeps apprised of key issues and trends in open education, open pedagogy, open scholarship and scholarly publishing, information literacy, instructional design, learning support services, online and distance learning, open access, and copyright/authors' rights and regularly incorporates this knowledge into planning and sharing of information with library colleagues and campus partners as relevant.Represents the Libraries at specific library or university events to promote Libraries' services, such as student-focused events, orientations, end of semester support activities for students, etc.Serves on internal committees as assigned and may be asked to represent the Libraries on campus committees, Five College Committees, and Boston Library Consortium Committees, and/or at other selected professional meetings and conferences.Participates in professional development and continuing education activities, including service in professional and scholarly associations, and presenting and publishing on work-related topics.Works a flexible schedule, which includes some evening, weekend, and holiday hours.Performs other related duties as assigned or required to meet the goals of the department, Libraries, and University.May supervise student employees. Organizational ValuesCommitment to support justice, equity, diversity, and inclusion (JEDI) within libraries and institution.Ability to build and sustain effective working relationships and work collaboratively in adiverse and fast-paced environment.Purposefully promote a One Library environment for all that encourages inclusion, personal growth, respect, self-reflection, curiosity, and continuous learning.Understands responsibilities with respect to conflicts of interest and behaves in ways consistent with both law and with university policy. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)Graduate degree in librarianship (from a program accredited by the American Library Association) or related field by time of hire, or combination of an advanced degree in a relevant subject area and experience in libraries, archives, museums, or similar institutions.For Librarian II, a minimum of 2 years of experience in an academic library, archives, museum, or similar institution.Experience providing library instruction and outreach programming in an academic library setting.Evidence of commitment to user-centered service to students and faculty in an academic institution contributing to student success.Participates in professional development, continuing education activities, professional and scholarly associations, as well as evidence of potential for active contributions to organizations at the Libraries, university, and community level.Demonstrated ability to take initiative, problem-solve, and demonstrate a commitment to inclusion, service excellence, innovation, and creativity.Demonstrated ability to build and sustain effective working relationships and work collaboratively in a diverse and fast-paced environment.Strong organizational, project, and time management skills to lead or coordinate multiple projects and work with minimal supervision.Strong oral and written communication skills. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)Demonstrated ability to communicate the academic library's role in supporting open educational resources, open pedagogy, and open scholarship and the ability to use this understanding to serve patrons in a research library setting.Fluency with software and workflows for adapting, creating, organizing, and providing access to open educational resources.Experience providing library instruction and outreach programming for faculty and graduate students in an academic library setting.Experience working with and creating open educational materials for underserved student populations, such as international students, English language-learners, first generation students, and transfer students.Experience with project management tools and/or techniques.Experience in academic publishing or editorial experience. Work ScheduleThe regular working schedule for this position is Monday - Friday, day hours.The incumbent of the position is expected to work on a flexible schedule, which includes some evening, weekend, and holiday hours. Salary InformationLibrarian I or II Librarian I: $63,250 Librarian II: $70,725 Benefits University benefits may differ based on collective bargaining agreements (unions). Please see below for the potential benefits MSP Librarians can be entitled to obtain: benefits for the Massachusetts Society of Professors (MSP) members and benefits for MSP Librarians positions: Human Resources: Faculty & Staff General Benefits Massachusetts Society of Professors (MSP) Benefits MSP Librarian Positions Benefits Promotion MSP Librarian positions are eligible for promotion, defined as a change in rank as a librarian from one rank to the next higher rank. The bargaining unit member who gets a promotion shall receive the base salary increase in line with the MSP collective bargaining agreement . You can view the MSP Collective Bargaining Agreement, particularly, article 20, to learn more about MSP Librarian Personnel Actions, including promotion, appointment, reappointment, and continuing appointment. Application Instructions Along with the application, please submit a resume, cover letter and contact information for three (3) professional references. The search will remain open until filled. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep 5 2025 Eastern Daylight Time . click apply for full job details
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528647 Work type: Staff Full Time Location: UMass Amherst Department: IT Engineering Union: PSU Categories: Computer & Information Technology, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Lead Web Systems Engineer has primary responsibility to lead the design, implementation, and management of our multi-tier and hybrid web hosting infrastructure as the senior member of the campus web infrastructure team. This role is critical in ensuring the satisfaction of campus web content providers through providing well-performing, secure, and reliable web services across both cloud and on-premises environments. This position requires deep technical expertise in web infrastructure, content delivery networks (CDNs), web security, and Tier 3 support, along with a collaborative spirit to support academic and administrative stakeholders and content providers. Essential Functions Architects, deploys, and maintains scalable web hosting environments across hosted commercial cloud provider services and both cloud and on-premises platforms/infrastructure using Continuous Integration/Continuous Delivery (CI/CD) pipeline techniques in virtual machine and container environments that support essential campus-wide digital services. Leads and contributes work on multiple projects as a project leader to research, propose and implement strategies in the Automation, migration, and consolidation of complex distributed systems with both private and public cloud infrastructures including Akami (CDN and Web Application firewall), Acquia (Cloud hosting services), and CampusPress (Blog service), which may entail migrating servers or virtual machines to on-premise or cloud-based environments (e.g., Azure, AWS). Serves as a primary point of engagement for external stakeholders and campus-wide users of web platforms, fostering collaborative problem-solving, aligning technical solutions with strategic goals, and delivering responsive, customer-focused support. Leads and mentors a team of web applications professionals, providing guidance, support and professional development opportunities. Fosters a collaborative and high-performance culture within the team. Manages and optimizes content delivery networks (CDNs) and local caching infrastructure jointly to ensure fast and reliable access to institutional web resources. Implements, monitors, analyzes, and routinely updates web security measures in alignment with industry best practices, including web application filtering, encryption, distributed denial of service attack mitigation, and vulnerability management. Serves as Tier 3 escalation point for complex web infrastructure issues, ensuring timely resolution and providing root cause analyses. Design and implement improvements to existing processes to prevent issues from resurfacing. Collaborates with developers, system administrators, and network engineers to support web applications and services. Works with infrastructure staff to manage and maintain relevant domain name system information required by web infrastructure Automates infrastructure tasks using scripting and other relevant tools. Monitors system performance and availability, promote continuous improvement, and proactive issue resolution. Leads the Web infrastructure team to implement process improvements. Document infrastructure designs in accordance with local standards. Develop and document web service operational procedures and troubleshooting guides. Provide consulting to IT and other campus staff on matters related to system provisioning and centralized maintenance and monitoring. Other Functions Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) High School Diploma (or equivalent) with nine (9) years of relevant experience or an associate's degree with seven (7) years of experience or a Bachelor's degree with five (5) years of experience. Minimum 5 (five) years of experience in web infrastructure engineering or a similar role.Lead or supervisory experience.Strong knowledge of Linux system administration (RHEL, Ubuntu, or similar).Knowledge and experience working with virtualization environments and tools such as VMWare or Nutanix.Proficiency in networking fundamentals, including TCP/IP, firewalls, VPNs, and load balancers.Proficiency with HTTP and HTTPS protocols and troubleshootingExperience with DNS management Knowledge of and experience with SSL certificates and Single Sign On.Strong understanding of SQL databases (e.g., MySQL, PostgreSQL) and their integration with web platforms.Proficient with Apache, PHP, Varnish, and other common elements of web application stacks (LAMP/LEMP)Strong scripting skills including Bash, with additional demonstrated scripting and/or automation experience (e.g., Python, Ansible)Experience with hosted web service providers, cloud infrastructure and cloud platforms (AWS, Azure, GCP), and on-premises web infrastructure.Experience with Content Management Systems, such as Drupal or WordPress, is required.Familiarity with web security protocols and tools (e.g., SSL, WAFs, vulnerability scanners).Experience with monitoring and logging tools (e.g., Nagios, Prometheus, ELK stack). Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree in a related field. Certifications such as AWS Certified Solutions Architect, RHCE, or CISSP.Experience in higher education or other complex, multi-stakeholder environments.Experience hosting, supporting and maintaining Drupal instances.Familiarity with Nutanix-based virtualization and containerization environments as well as native Docker and Kubernetes.Familiarity with F5 Application Delivery Controllers.Experience with Entra ID-based Single Sign On and InCommon-based SSL certificates.Use of Ansible, Jenkins, Terraform, and Git in CI/CD pipelines. Physical Demands/Working Conditions Typical Office Environment Activity. Work Schedule Monday - Friday 9:00am - 5:00pm.Required to work some nights and some weekends as business needs dictate.Participate in off-hours on-call rotation.This position has the opportunity for a hybrid work schedule , which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.This position has the opportunity for a remote work schedule , which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Level 29 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume, and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct 2 2025 Eastern Daylight Time Applications close: Jan 2 2026 Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/18/2025
Full time
Job no: 528647 Work type: Staff Full Time Location: UMass Amherst Department: IT Engineering Union: PSU Categories: Computer & Information Technology, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Lead Web Systems Engineer has primary responsibility to lead the design, implementation, and management of our multi-tier and hybrid web hosting infrastructure as the senior member of the campus web infrastructure team. This role is critical in ensuring the satisfaction of campus web content providers through providing well-performing, secure, and reliable web services across both cloud and on-premises environments. This position requires deep technical expertise in web infrastructure, content delivery networks (CDNs), web security, and Tier 3 support, along with a collaborative spirit to support academic and administrative stakeholders and content providers. Essential Functions Architects, deploys, and maintains scalable web hosting environments across hosted commercial cloud provider services and both cloud and on-premises platforms/infrastructure using Continuous Integration/Continuous Delivery (CI/CD) pipeline techniques in virtual machine and container environments that support essential campus-wide digital services. Leads and contributes work on multiple projects as a project leader to research, propose and implement strategies in the Automation, migration, and consolidation of complex distributed systems with both private and public cloud infrastructures including Akami (CDN and Web Application firewall), Acquia (Cloud hosting services), and CampusPress (Blog service), which may entail migrating servers or virtual machines to on-premise or cloud-based environments (e.g., Azure, AWS). Serves as a primary point of engagement for external stakeholders and campus-wide users of web platforms, fostering collaborative problem-solving, aligning technical solutions with strategic goals, and delivering responsive, customer-focused support. Leads and mentors a team of web applications professionals, providing guidance, support and professional development opportunities. Fosters a collaborative and high-performance culture within the team. Manages and optimizes content delivery networks (CDNs) and local caching infrastructure jointly to ensure fast and reliable access to institutional web resources. Implements, monitors, analyzes, and routinely updates web security measures in alignment with industry best practices, including web application filtering, encryption, distributed denial of service attack mitigation, and vulnerability management. Serves as Tier 3 escalation point for complex web infrastructure issues, ensuring timely resolution and providing root cause analyses. Design and implement improvements to existing processes to prevent issues from resurfacing. Collaborates with developers, system administrators, and network engineers to support web applications and services. Works with infrastructure staff to manage and maintain relevant domain name system information required by web infrastructure Automates infrastructure tasks using scripting and other relevant tools. Monitors system performance and availability, promote continuous improvement, and proactive issue resolution. Leads the Web infrastructure team to implement process improvements. Document infrastructure designs in accordance with local standards. Develop and document web service operational procedures and troubleshooting guides. Provide consulting to IT and other campus staff on matters related to system provisioning and centralized maintenance and monitoring. Other Functions Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) High School Diploma (or equivalent) with nine (9) years of relevant experience or an associate's degree with seven (7) years of experience or a Bachelor's degree with five (5) years of experience. Minimum 5 (five) years of experience in web infrastructure engineering or a similar role.Lead or supervisory experience.Strong knowledge of Linux system administration (RHEL, Ubuntu, or similar).Knowledge and experience working with virtualization environments and tools such as VMWare or Nutanix.Proficiency in networking fundamentals, including TCP/IP, firewalls, VPNs, and load balancers.Proficiency with HTTP and HTTPS protocols and troubleshootingExperience with DNS management Knowledge of and experience with SSL certificates and Single Sign On.Strong understanding of SQL databases (e.g., MySQL, PostgreSQL) and their integration with web platforms.Proficient with Apache, PHP, Varnish, and other common elements of web application stacks (LAMP/LEMP)Strong scripting skills including Bash, with additional demonstrated scripting and/or automation experience (e.g., Python, Ansible)Experience with hosted web service providers, cloud infrastructure and cloud platforms (AWS, Azure, GCP), and on-premises web infrastructure.Experience with Content Management Systems, such as Drupal or WordPress, is required.Familiarity with web security protocols and tools (e.g., SSL, WAFs, vulnerability scanners).Experience with monitoring and logging tools (e.g., Nagios, Prometheus, ELK stack). Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree in a related field. Certifications such as AWS Certified Solutions Architect, RHCE, or CISSP.Experience in higher education or other complex, multi-stakeholder environments.Experience hosting, supporting and maintaining Drupal instances.Familiarity with Nutanix-based virtualization and containerization environments as well as native Docker and Kubernetes.Familiarity with F5 Application Delivery Controllers.Experience with Entra ID-based Single Sign On and InCommon-based SSL certificates.Use of Ansible, Jenkins, Terraform, and Git in CI/CD pipelines. Physical Demands/Working Conditions Typical Office Environment Activity. Work Schedule Monday - Friday 9:00am - 5:00pm.Required to work some nights and some weekends as business needs dictate.Participate in off-hours on-call rotation.This position has the opportunity for a hybrid work schedule , which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.This position has the opportunity for a remote work schedule , which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Level 29 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume, and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct 2 2025 Eastern Daylight Time Applications close: Jan 2 2026 Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528435 Work type: Staff Full Time Location: UMass Amherst Department: Utility Power Plant Union: PSU Categories: Skilled Labor, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Assistant Power Plant Manager provides leadership to the plant operations and maintenance groups for the safe and efficient operation of the University of Massachusetts Amherst Central Heating Plant. This position manages the daily operation of the Central Heating Plant, assuring all plant operations are done in compliance with all permits, laws and regulations. This position plans and has significant input to the scheduling of preventative, predictive, corrective and overhaul maintenance of all Central Heating Plant equipment and systems. Essential Functions Plant Operations: In the absence of the Central Heating Plant Manager, this individual shall be the acting Central Heating Plant Manager for the Central Heating Plant.Directs Plant Lead Operators and Power Plant Operators to ensure that electric and steam generating requirements of the UMass campus are satisfied; Central Heating Plant efficiency & reliability are maintained; and that local, state, and federal safety and operational environmental standards are met.Develop and implement work schedules to ensure 24-hour coverage of plant operations with properly licensed personnel.Recruit, interview, hire, and train new operating personnel as required to ensure proper staffing.Establishes and maintains the Central Heating Plant operating procedures.Continuously reviews and improves operational processes and ensures that operating personnel are trained and adhere to established procedures and practices.Responsible for writing and maintaining necessary plant operation reports concerning equipment efficiency, energy consumption rates, and operational logs as required in a neat, professional, and timely manner.Investigates and resolves operating abnormalities and incidents to improve equipment availability and performance and to minimize maintenance requirements.Responsible for scheduling the repair and maintenance of the gas turbines, boilers, generators, and all support equipment of the central Heating Plant In accordance with standard Industry practice and in compliance with applicable federal, state, and local laws and Inspection requirements.Requisition and verify receipt of fuel oil, chemicals, equipment, consumables, and ammonia inventory at the Central Heating Plant.Coordinates the Central Heating Plant's gas usage nomination with Berkshire Gas Company and the University's suppliers.Coordinates the Central Heating Plants electrical production, campus electrical grid consumption, Demand Response Participation, and Forward Capacity Market Program requirements, with ISO New England. General: Makes recommendations to the Central Heating Manager relative to operations, maintenance, and capital budgets.Provides support for environmental, health, and safety reporting of the Central Heating Plant.Develops and recommends budget and schedule for Central Heating Plant's employee training.Meets with and strives to maintain harmonious relationships with union representatives.Understands, is committed to, and supports affirmative action and non-discrimination goals.Performs other related technical duties and administrative tasks assigned by the Central Heating Plant Manager. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree in Mechanical Engineering, Marine Engineering, or Business Administration with 4 to 5 (four to five) years of supervisory or managerial experience in a Power Plant; or an Associate degree in Mechanical Engineering, Marine Engineering, or Business Administration with 5 to 7 (five to seven) years of supervisory or managerial experience in a Power Plant.Possession of a First Class Stationary Engineer's license issued by the Massachusetts Department of Public Safety pursuant to Chapter 146 of the Massachusetts General Laws.Thorough understanding of generating plant operations and maintenance, with strong knowledge of generating equipment; operation of a gas turbine, steam turbine, heat recovery steam generators (HRSG) and boilers; and boiler water treatment processes.Knowledge of plant engineering and plant maintenance functions and how they relate to operations.Experience with coordinating electric generation and fuel supply with vendors and Local Distribution Companies.Experience with budgeting and reporting practices.Demonstrated skill in planning, coordinating, and directing varied programs and tasks directly affecting the overall plant operation.Strong oral and written communication and computational skills. Ability to work with a personal computer and word processing, spreadsheet and drawing software. Physical Demands/Working Conditions Ability to work under unusual and special conditions that can arise in a power plant. Additional Details Ability to obtain a Commonwealth of Massachusetts Board of Operators of Wastewater Treatment Facilities Certified Operator, Grade 2-1 License within the probational period.Receives assignments from the Central Heating Plant Manager; however, the incumbent is expected to work independently and consult with his/her supervisor when clarifications or interpretations of State, University and departmental policies, procedures and standards are required.May functionally supervise drafting personnel and other engineers in performing duties for a specific project(s). Work Schedule Monday-Friday; 7am-3pm.Ability to work extra/irregular hours, including shift coverage as business needs dictate. Salary Information Level 30 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume, and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep Eastern Daylight Time Applications close: Dec Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/18/2025
Full time
Job no: 528435 Work type: Staff Full Time Location: UMass Amherst Department: Utility Power Plant Union: PSU Categories: Skilled Labor, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Assistant Power Plant Manager provides leadership to the plant operations and maintenance groups for the safe and efficient operation of the University of Massachusetts Amherst Central Heating Plant. This position manages the daily operation of the Central Heating Plant, assuring all plant operations are done in compliance with all permits, laws and regulations. This position plans and has significant input to the scheduling of preventative, predictive, corrective and overhaul maintenance of all Central Heating Plant equipment and systems. Essential Functions Plant Operations: In the absence of the Central Heating Plant Manager, this individual shall be the acting Central Heating Plant Manager for the Central Heating Plant.Directs Plant Lead Operators and Power Plant Operators to ensure that electric and steam generating requirements of the UMass campus are satisfied; Central Heating Plant efficiency & reliability are maintained; and that local, state, and federal safety and operational environmental standards are met.Develop and implement work schedules to ensure 24-hour coverage of plant operations with properly licensed personnel.Recruit, interview, hire, and train new operating personnel as required to ensure proper staffing.Establishes and maintains the Central Heating Plant operating procedures.Continuously reviews and improves operational processes and ensures that operating personnel are trained and adhere to established procedures and practices.Responsible for writing and maintaining necessary plant operation reports concerning equipment efficiency, energy consumption rates, and operational logs as required in a neat, professional, and timely manner.Investigates and resolves operating abnormalities and incidents to improve equipment availability and performance and to minimize maintenance requirements.Responsible for scheduling the repair and maintenance of the gas turbines, boilers, generators, and all support equipment of the central Heating Plant In accordance with standard Industry practice and in compliance with applicable federal, state, and local laws and Inspection requirements.Requisition and verify receipt of fuel oil, chemicals, equipment, consumables, and ammonia inventory at the Central Heating Plant.Coordinates the Central Heating Plant's gas usage nomination with Berkshire Gas Company and the University's suppliers.Coordinates the Central Heating Plants electrical production, campus electrical grid consumption, Demand Response Participation, and Forward Capacity Market Program requirements, with ISO New England. General: Makes recommendations to the Central Heating Manager relative to operations, maintenance, and capital budgets.Provides support for environmental, health, and safety reporting of the Central Heating Plant.Develops and recommends budget and schedule for Central Heating Plant's employee training.Meets with and strives to maintain harmonious relationships with union representatives.Understands, is committed to, and supports affirmative action and non-discrimination goals.Performs other related technical duties and administrative tasks assigned by the Central Heating Plant Manager. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree in Mechanical Engineering, Marine Engineering, or Business Administration with 4 to 5 (four to five) years of supervisory or managerial experience in a Power Plant; or an Associate degree in Mechanical Engineering, Marine Engineering, or Business Administration with 5 to 7 (five to seven) years of supervisory or managerial experience in a Power Plant.Possession of a First Class Stationary Engineer's license issued by the Massachusetts Department of Public Safety pursuant to Chapter 146 of the Massachusetts General Laws.Thorough understanding of generating plant operations and maintenance, with strong knowledge of generating equipment; operation of a gas turbine, steam turbine, heat recovery steam generators (HRSG) and boilers; and boiler water treatment processes.Knowledge of plant engineering and plant maintenance functions and how they relate to operations.Experience with coordinating electric generation and fuel supply with vendors and Local Distribution Companies.Experience with budgeting and reporting practices.Demonstrated skill in planning, coordinating, and directing varied programs and tasks directly affecting the overall plant operation.Strong oral and written communication and computational skills. Ability to work with a personal computer and word processing, spreadsheet and drawing software. Physical Demands/Working Conditions Ability to work under unusual and special conditions that can arise in a power plant. Additional Details Ability to obtain a Commonwealth of Massachusetts Board of Operators of Wastewater Treatment Facilities Certified Operator, Grade 2-1 License within the probational period.Receives assignments from the Central Heating Plant Manager; however, the incumbent is expected to work independently and consult with his/her supervisor when clarifications or interpretations of State, University and departmental policies, procedures and standards are required.May functionally supervise drafting personnel and other engineers in performing duties for a specific project(s). Work Schedule Monday-Friday; 7am-3pm.Ability to work extra/irregular hours, including shift coverage as business needs dictate. Salary Information Level 30 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume, and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep Eastern Daylight Time Applications close: Dec Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528757 Work type: Staff Full Time Location: UMass Amherst Department: Student Legal Services Office Union: PSU Categories: Student Affairs & Services, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Under the general programmatic direction of the Associate Vice Chancellor and Dean of Students, the Director of Student Legal Services directs the legal and administrative operation of the Student Legal Services Office (SLSO); acts as legal counsel to and provides policy advocacy for student governance bodies and student leaders on issues of concern to the student body; provides legal services to students and student groups; and, develops and directs community legal education programs for students and student groups. Essential Functions Provides leadership, oversight, supervision and strategic direction to the legal and administrative operation of the Student Legal Services Office (SLSO).Directs the implementation and evaluation of SLSO policies, procedures, and prevention efforts related to legal issues impacting students. Provides supervision for professional staff within the Student Legal Service Office; responsible for recruiting, training, and evaluating the performance of direct reports.Works with the SLSO Advisory Committee, Student Government Association (SGA), Graduate Student Government (GSG), Vice Chancellor for Student Affairs and Campus Life, and the Associate Vice Chancellor and Dean of Students in the development and implementation of the mission, goals, and objectives of SLSO.Serves as legal counsel to SGA, GSG, their agencies, and Registered Student Organizations; provides advice, counseling, and training on a broad range of federal and state laws and Trustee policies; drafts proposed Trustee policies, state statutes, and municipal ordinances and bylaws in areas reflecting student concerns; provides policy advocacy for purposes of promoting, opposing, or influencing legislation and/or actions of governmental officials on matters affecting the interests of students.Provides legal assistance to students, including legal advice and counseling, referral to outside legal counsel, legal document preparation, representation, mediation, litigation, policy advocacy, and lobbying; educates students on legal rights and obligations and the legal process.Develops and implements a comprehensive multimodal legal education program that delivers information to students via webinars, virtual and on campus programs/events, newsletters, websites, direct mail/email, and event invitations.Oversees the creation and maintenance of all SLSO communication, publication, and marketing materials.Develops and implements a comprehensive assessment plan for programs and services for assigned areas of responsibility. Uses data and best practices to develop and implement educational programs for the campus community.Responsible for the maintenance of Student Legal Service Office records.Supports the development and management of budgets in collaboration with the Associate Vice Chancellor and Dean of Students and SACL Finance. Reviews, understands, and manages relevant budgets; strategically seeks, advocates for, and/or reallocates resources across areas of responsibility consistent with divisional priorities.Maintains current working knowledge of federal and state laws and regulations pertaining to the practice of law; participates in peer review and continuing legal education; exercises independent legal judgement in accordance with the Code of Professional Responsibility for the Legal Profession. Stays abreast of legislation, legal precedent, and best practices as they relate to students and takes steps to ensure office policy and procedures are updated accordingly.Maintains effective partnerships with key departments including, Residential Life, Student Conduct and Community Standards Office, Off Campus Student Life, Dean of Students Office, Global Affairs Office, Graduate School, New Student Orientation, and Family Programs, UMass Amherst Police Department, Student Engagement and Leadership, and academic programs.Represents the Dean of Students Collaborative on university committees and supports collaborative programs and initiatives.Conducts programs and trainings and may assist in transporting materials and supplies. Other Functions Performs related duties as assigned or required. Understands responsibilities with respect to Title IX, Clery and other compliance requirements. Demonstrates capacity, skill, and willingness to engage students and contribute to student success. Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with university policy. Contributes toward creating a positive and respectful workplace. Uses access to sensitive and/or not yet public university-related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience) Doctoral/terminal degree Juris Doctor degree from an accredited institution, membership in the Massachusetts Bar (or the ability to acquire admission within 180 days of date of hire).Seven (7) years of experience in the practice of law, including 2-3 years of experience supervising attorneys and/or law students.Significant experience in and current knowledge of the following areas of law: housing; consumer; family; immigration; labor/employment; civil rights; criminal; (college based) student conduct proceedings; and Title IX.Demonstrated ability and experience in developing and maintaining positive, collaborative relationships with internal and external constituencies.Demonstrated computer skills including Microsoft Office Suite applications.Experience working with and/or serving diverse populations. Demonstrated experience creating and delivering trainings, workshops, and presentations.Excellent communication (oral and written) and presentation skills. Certifications, Licensure Membership in the Massachusetts Bar. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Significant experience providing legal education and advice to designated client constituencies. Physical Demands/Working Conditions Typical office environment.Lift/carry 30 lbs. of training materials and supplies.Stand for extended periods of time conducting trainings/workshops. Work Schedule Monday - Friday, 8:30 am - 5:00 pm.Required to work occasional nights and weekends for outreach and programmatic efforts. Salary Information Level 32 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/17/2025
Full time
Job no: 528757 Work type: Staff Full Time Location: UMass Amherst Department: Student Legal Services Office Union: PSU Categories: Student Affairs & Services, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Under the general programmatic direction of the Associate Vice Chancellor and Dean of Students, the Director of Student Legal Services directs the legal and administrative operation of the Student Legal Services Office (SLSO); acts as legal counsel to and provides policy advocacy for student governance bodies and student leaders on issues of concern to the student body; provides legal services to students and student groups; and, develops and directs community legal education programs for students and student groups. Essential Functions Provides leadership, oversight, supervision and strategic direction to the legal and administrative operation of the Student Legal Services Office (SLSO).Directs the implementation and evaluation of SLSO policies, procedures, and prevention efforts related to legal issues impacting students. Provides supervision for professional staff within the Student Legal Service Office; responsible for recruiting, training, and evaluating the performance of direct reports.Works with the SLSO Advisory Committee, Student Government Association (SGA), Graduate Student Government (GSG), Vice Chancellor for Student Affairs and Campus Life, and the Associate Vice Chancellor and Dean of Students in the development and implementation of the mission, goals, and objectives of SLSO.Serves as legal counsel to SGA, GSG, their agencies, and Registered Student Organizations; provides advice, counseling, and training on a broad range of federal and state laws and Trustee policies; drafts proposed Trustee policies, state statutes, and municipal ordinances and bylaws in areas reflecting student concerns; provides policy advocacy for purposes of promoting, opposing, or influencing legislation and/or actions of governmental officials on matters affecting the interests of students.Provides legal assistance to students, including legal advice and counseling, referral to outside legal counsel, legal document preparation, representation, mediation, litigation, policy advocacy, and lobbying; educates students on legal rights and obligations and the legal process.Develops and implements a comprehensive multimodal legal education program that delivers information to students via webinars, virtual and on campus programs/events, newsletters, websites, direct mail/email, and event invitations.Oversees the creation and maintenance of all SLSO communication, publication, and marketing materials.Develops and implements a comprehensive assessment plan for programs and services for assigned areas of responsibility. Uses data and best practices to develop and implement educational programs for the campus community.Responsible for the maintenance of Student Legal Service Office records.Supports the development and management of budgets in collaboration with the Associate Vice Chancellor and Dean of Students and SACL Finance. Reviews, understands, and manages relevant budgets; strategically seeks, advocates for, and/or reallocates resources across areas of responsibility consistent with divisional priorities.Maintains current working knowledge of federal and state laws and regulations pertaining to the practice of law; participates in peer review and continuing legal education; exercises independent legal judgement in accordance with the Code of Professional Responsibility for the Legal Profession. Stays abreast of legislation, legal precedent, and best practices as they relate to students and takes steps to ensure office policy and procedures are updated accordingly.Maintains effective partnerships with key departments including, Residential Life, Student Conduct and Community Standards Office, Off Campus Student Life, Dean of Students Office, Global Affairs Office, Graduate School, New Student Orientation, and Family Programs, UMass Amherst Police Department, Student Engagement and Leadership, and academic programs.Represents the Dean of Students Collaborative on university committees and supports collaborative programs and initiatives.Conducts programs and trainings and may assist in transporting materials and supplies. Other Functions Performs related duties as assigned or required. Understands responsibilities with respect to Title IX, Clery and other compliance requirements. Demonstrates capacity, skill, and willingness to engage students and contribute to student success. Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with university policy. Contributes toward creating a positive and respectful workplace. Uses access to sensitive and/or not yet public university-related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience) Doctoral/terminal degree Juris Doctor degree from an accredited institution, membership in the Massachusetts Bar (or the ability to acquire admission within 180 days of date of hire).Seven (7) years of experience in the practice of law, including 2-3 years of experience supervising attorneys and/or law students.Significant experience in and current knowledge of the following areas of law: housing; consumer; family; immigration; labor/employment; civil rights; criminal; (college based) student conduct proceedings; and Title IX.Demonstrated ability and experience in developing and maintaining positive, collaborative relationships with internal and external constituencies.Demonstrated computer skills including Microsoft Office Suite applications.Experience working with and/or serving diverse populations. Demonstrated experience creating and delivering trainings, workshops, and presentations.Excellent communication (oral and written) and presentation skills. Certifications, Licensure Membership in the Massachusetts Bar. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Significant experience providing legal education and advice to designated client constituencies. Physical Demands/Working Conditions Typical office environment.Lift/carry 30 lbs. of training materials and supplies.Stand for extended periods of time conducting trainings/workshops. Work Schedule Monday - Friday, 8:30 am - 5:00 pm.Required to work occasional nights and weekends for outreach and programmatic efforts. Salary Information Level 32 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528756 Work type: Staff Full Time Location: UMass Amherst Department: Athletics Union: PSU Categories: Public Relations, Marketing, Communications, Athletics, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Serve as the Associate Director of Communications under the direct supervision of the Senior Associate AD for Brand Advancement. Assist with the department's promotional and public relations efforts for all 21 intercollegiate varsity sports within the Division I FBS program, while enhancing the overall image and brand of the University of Massachusetts and UMass Athletics. Manage the internship program for the communications section. Essential Functions Interview and hire students for the internship program within the communications section. Mentor undergraduate students to foster and encourage academic success, campus engagement, personal growth and professional development. Encourage the student to explore education and career development and learn new skills and professional development as it relates to public relations, writing and/or content creation for website and social media use via the adobe creative suite and additional platforms. Evaluate progress of the student within their field. Assist the Senior Associate AD for Brand Advancement in planning, coordinating and directing media and public relations activities including, but not limited to: establishing image and branding mechanisms; interaction with and building relationships with local, regional and national media members and outlets; keeping abreast of current trends and developments in the field through social media platforms, publications, seminars, conferences and peer group associations; preparing and dispersing media materials; coordinating and activating gameday and special event operations; coordinating coach and student-athlete nominations for University, NCAA, conference, national and state awards; coordinating, preparing for and administering press conferences and interviews; maintaining and creating editorial content for the official department website, and other department digital and printed publications, including social media platforms; conceptualizing and organizing photography efforts; maintaining statistics and records. Serve as the primary media contact for all day-to-day public relations activities for sport programs as assigned. Serve as the primary media relations contact for sport programs as assigned including women's basketball. Daily responsibilities include, but are not limited to, roster and biography maintenance ensuring information is up to date, schedule interviews and media opportunities, maintain and create content for sport-specific social media platforms, supervise and staff home events to assist with oversight of media work areas and media members, game operations and accurate statistics data, disperse relevant and accurate information to coaches, opponents and media members prior to and after each competition and organize and archive photography images. Travel to select road events. Maintain daily contact with coaches, student-athletes and athletic staff in an effort to generate potential human interest and feature stories that will enhance the University and UMass Athletics' image and brand. Write and disseminate potential human interest and feature stories to media members in an effort to place positive public relations pieces in local, regional and national media outlets through various mediums including, but not limited to, newspapers, magazines, television, radio and internet publications. Excellence in managing deadlines and providing customer service to all external entities upon request. Establish and maintain statistics, records, and team and individual information that could be used by the University, UMass Athletics, conference(s) and various outside organizations concerning historical and current information pertaining to a coach, student-athlete and/or program. Create, prepare and dispense media materials including, but not limited to, rosters, personnel biographies, schedules, press releases, media advisories, media guides, preseason and postseason prospectus and written and/or visual digital content. Serve as a liaison for assigned sport programs between the athletic department and media members and outlets, general public and University community while establishing personal contacts and providing information as requested. Develop and manage dynamic strategies to communicate with fans, donors and other stakeholders, utilizing web, digital and social media channels. Interact with campus officials, athletics administrators and staff, coaches, student-athletes, media members, department constituents, alumni and spectators. Other Functions Perform other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree from an accredited institution. Two years of experience in an NCAA Division I communications/sports information/media relations office, or comparable experience. Advanced knowledge of PC and Apple computers. Advanced knowledge and skills using desktop publishing, digital media and graphic design, social media platforms, and StatCrew/NCAA Live Stats and software. Excellent oral and written communication skills. Strong interpersonal skills. Ability to work nights, weekends and holidays. Working knowledge of and strict adherence to NCAA, conference(s) and University policies, rules and regulations. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Degree concentration in Communications, English, Sports Management or similar field. Physical Demands/Working Conditions Typical office environment activity. Occasional travel required. Work Schedule Full time (37.5 hours/week). Varied schedule based on the demands of the position. Nights, weekends and holidays are required. Salary Information Level 26 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/17/2025
Full time
Job no: 528756 Work type: Staff Full Time Location: UMass Amherst Department: Athletics Union: PSU Categories: Public Relations, Marketing, Communications, Athletics, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Serve as the Associate Director of Communications under the direct supervision of the Senior Associate AD for Brand Advancement. Assist with the department's promotional and public relations efforts for all 21 intercollegiate varsity sports within the Division I FBS program, while enhancing the overall image and brand of the University of Massachusetts and UMass Athletics. Manage the internship program for the communications section. Essential Functions Interview and hire students for the internship program within the communications section. Mentor undergraduate students to foster and encourage academic success, campus engagement, personal growth and professional development. Encourage the student to explore education and career development and learn new skills and professional development as it relates to public relations, writing and/or content creation for website and social media use via the adobe creative suite and additional platforms. Evaluate progress of the student within their field. Assist the Senior Associate AD for Brand Advancement in planning, coordinating and directing media and public relations activities including, but not limited to: establishing image and branding mechanisms; interaction with and building relationships with local, regional and national media members and outlets; keeping abreast of current trends and developments in the field through social media platforms, publications, seminars, conferences and peer group associations; preparing and dispersing media materials; coordinating and activating gameday and special event operations; coordinating coach and student-athlete nominations for University, NCAA, conference, national and state awards; coordinating, preparing for and administering press conferences and interviews; maintaining and creating editorial content for the official department website, and other department digital and printed publications, including social media platforms; conceptualizing and organizing photography efforts; maintaining statistics and records. Serve as the primary media contact for all day-to-day public relations activities for sport programs as assigned. Serve as the primary media relations contact for sport programs as assigned including women's basketball. Daily responsibilities include, but are not limited to, roster and biography maintenance ensuring information is up to date, schedule interviews and media opportunities, maintain and create content for sport-specific social media platforms, supervise and staff home events to assist with oversight of media work areas and media members, game operations and accurate statistics data, disperse relevant and accurate information to coaches, opponents and media members prior to and after each competition and organize and archive photography images. Travel to select road events. Maintain daily contact with coaches, student-athletes and athletic staff in an effort to generate potential human interest and feature stories that will enhance the University and UMass Athletics' image and brand. Write and disseminate potential human interest and feature stories to media members in an effort to place positive public relations pieces in local, regional and national media outlets through various mediums including, but not limited to, newspapers, magazines, television, radio and internet publications. Excellence in managing deadlines and providing customer service to all external entities upon request. Establish and maintain statistics, records, and team and individual information that could be used by the University, UMass Athletics, conference(s) and various outside organizations concerning historical and current information pertaining to a coach, student-athlete and/or program. Create, prepare and dispense media materials including, but not limited to, rosters, personnel biographies, schedules, press releases, media advisories, media guides, preseason and postseason prospectus and written and/or visual digital content. Serve as a liaison for assigned sport programs between the athletic department and media members and outlets, general public and University community while establishing personal contacts and providing information as requested. Develop and manage dynamic strategies to communicate with fans, donors and other stakeholders, utilizing web, digital and social media channels. Interact with campus officials, athletics administrators and staff, coaches, student-athletes, media members, department constituents, alumni and spectators. Other Functions Perform other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree from an accredited institution. Two years of experience in an NCAA Division I communications/sports information/media relations office, or comparable experience. Advanced knowledge of PC and Apple computers. Advanced knowledge and skills using desktop publishing, digital media and graphic design, social media platforms, and StatCrew/NCAA Live Stats and software. Excellent oral and written communication skills. Strong interpersonal skills. Ability to work nights, weekends and holidays. Working knowledge of and strict adherence to NCAA, conference(s) and University policies, rules and regulations. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Degree concentration in Communications, English, Sports Management or similar field. Physical Demands/Working Conditions Typical office environment activity. Occasional travel required. Work Schedule Full time (37.5 hours/week). Varied schedule based on the demands of the position. Nights, weekends and holidays are required. Salary Information Level 26 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528130 Work type: Staff Full Time Location: UMass Amherst Department: Meal Plan Office Union: Non-Unit Exempt Categories: Food Service/Hospitality About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Under the direct supervision of the Executive Director of Dining Services (EDS), responsible for the overall success of Retail Dining Services (RDS) and oversight of the day-to-day operations of Residential Dining Services (RDS). The Director of Dining Operations provides leadership in developing and executing strategies to deliver high quality dining experiences and excellent customer service to University students, faculty, staff, campus visitors, and guests, while achieving operational and financial goals and ensuring safety and sanitation standards are maintained. Specific areas of responsibility include the oversight of the University's self-operated dining operations, maintenance, and janitorial. Essential Functions Planning Assists the Executive Director in the planning and administration of a multi-faceted dining program with financial responsibility for an annual budget of $120 million, including shared responsibility for all aspects of customer service, quality control, food, labor and operating costs. Develops a vision for the future of the department, pursues new avenues of growth, and prepares strategic plans accordingly. Analyzes the state of the Dining operations internally to determine actions and policies that will enhance collaboration, improve employee morale, and add benefit to Dining's customers. Participate in administrative staff meetings; serve on committees as requested; conduct training and development programs for assigned personnel. Cultivate and maintain a respectful, cooperative work environment for a diverse and unionized workforce. Understands, is committed to and supports affirmative action and non-discrimination goals and customer focused quality services. Financial Oversight: Manage multi-million-dollar budgets across dining operations. Develop revenue generation as well as cost control measures and ensure financial responsibility in purchasing, labor and waste reduction. Recruit, train, mentor, and retain a high-performing, diverse workforce. Operations Regularly visits all Dining operation units to monitor customer service, food preparation methods, portion sizes and presentation of food to ensure that food is prepared and presented per UMASS dining's established food service standards. Assure product quality, staffing levels, equipment maintenance and wear, as well as Dining Common management visibility. Consults with unit Associate Directors and Exec. Director of Residential Dining and Retail Services when changes are necessary. Maintains and enhances communications and working relationships with customers, student organizations, campus departments, vendors, and summer conference groups. Resolves any and all problems and customer complaints in a professional manner. Oversee logistics coordination of large campus events. Maintains highest levels of safety and sanitation to comply with all University, county, state, and federal standards and regulations. Coordinate the preparation and delivery of food services for all special functions, maintain an effective quality assurance program, establish and maintain food service standards. Promote program enhancements, sustainability efforts, team accomplishments and UMass Dining vision alignment to staff, customers and students. Assess Dining Services performance in relation to established goals; recommend new approaches, menus, policies or procedures to effect continued improvement of efficiency and effectiveness. Oversee the maintenance and repair of buildings and equipment of Dining Services. Assist the Exec. Director, Residential Dining and Retail Services to ensure that the facilities are properly maintained. Ensure that University Policies are adhered to in the delivery of food services; set and approve uniform policies for RDS. Maintain metrics, reports, process documentation, customer service logs, training and safety records. Identify reporting and data processes that are inefficient and drive change that will lead to measurable gains in data quality and processing time Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree preferably in hospitality management, business, culinary arts, or relevant field. A minimum of eight years of progressive management experience in a large volume residential dining environment with multiple dining centers or relevant management in other large and multi-unit dynamic restaurant environments. Microsoft Office proficiency. Excellent interpersonal and communication skills. Ability to make decisions and act in a dynamic working environment to achieve organizational goals. Strong ability to establish and maintain effective and collaborative working relationships with multiple constituents. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensur e) ServSafe Certification preferred upon hire, or obtainable within 90 days of hire. Physical Demands/Working Conditions Typical office environment, driving and some travel to other campuses. Work Schedule Monday - Friday, 8:30am - 5:00pm. Flexible unrestricted schedule to ensuring high visibility and availability. Salary Information Level 32 Exempt Hiring Ranges Special Instructions to Applicants Please complete online application and provide cover letter, resume, and contact information for (3) three professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Aug Eastern Daylight Time Applications close: Nov Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/17/2025
Full time
Job no: 528130 Work type: Staff Full Time Location: UMass Amherst Department: Meal Plan Office Union: Non-Unit Exempt Categories: Food Service/Hospitality About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Under the direct supervision of the Executive Director of Dining Services (EDS), responsible for the overall success of Retail Dining Services (RDS) and oversight of the day-to-day operations of Residential Dining Services (RDS). The Director of Dining Operations provides leadership in developing and executing strategies to deliver high quality dining experiences and excellent customer service to University students, faculty, staff, campus visitors, and guests, while achieving operational and financial goals and ensuring safety and sanitation standards are maintained. Specific areas of responsibility include the oversight of the University's self-operated dining operations, maintenance, and janitorial. Essential Functions Planning Assists the Executive Director in the planning and administration of a multi-faceted dining program with financial responsibility for an annual budget of $120 million, including shared responsibility for all aspects of customer service, quality control, food, labor and operating costs. Develops a vision for the future of the department, pursues new avenues of growth, and prepares strategic plans accordingly. Analyzes the state of the Dining operations internally to determine actions and policies that will enhance collaboration, improve employee morale, and add benefit to Dining's customers. Participate in administrative staff meetings; serve on committees as requested; conduct training and development programs for assigned personnel. Cultivate and maintain a respectful, cooperative work environment for a diverse and unionized workforce. Understands, is committed to and supports affirmative action and non-discrimination goals and customer focused quality services. Financial Oversight: Manage multi-million-dollar budgets across dining operations. Develop revenue generation as well as cost control measures and ensure financial responsibility in purchasing, labor and waste reduction. Recruit, train, mentor, and retain a high-performing, diverse workforce. Operations Regularly visits all Dining operation units to monitor customer service, food preparation methods, portion sizes and presentation of food to ensure that food is prepared and presented per UMASS dining's established food service standards. Assure product quality, staffing levels, equipment maintenance and wear, as well as Dining Common management visibility. Consults with unit Associate Directors and Exec. Director of Residential Dining and Retail Services when changes are necessary. Maintains and enhances communications and working relationships with customers, student organizations, campus departments, vendors, and summer conference groups. Resolves any and all problems and customer complaints in a professional manner. Oversee logistics coordination of large campus events. Maintains highest levels of safety and sanitation to comply with all University, county, state, and federal standards and regulations. Coordinate the preparation and delivery of food services for all special functions, maintain an effective quality assurance program, establish and maintain food service standards. Promote program enhancements, sustainability efforts, team accomplishments and UMass Dining vision alignment to staff, customers and students. Assess Dining Services performance in relation to established goals; recommend new approaches, menus, policies or procedures to effect continued improvement of efficiency and effectiveness. Oversee the maintenance and repair of buildings and equipment of Dining Services. Assist the Exec. Director, Residential Dining and Retail Services to ensure that the facilities are properly maintained. Ensure that University Policies are adhered to in the delivery of food services; set and approve uniform policies for RDS. Maintain metrics, reports, process documentation, customer service logs, training and safety records. Identify reporting and data processes that are inefficient and drive change that will lead to measurable gains in data quality and processing time Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree preferably in hospitality management, business, culinary arts, or relevant field. A minimum of eight years of progressive management experience in a large volume residential dining environment with multiple dining centers or relevant management in other large and multi-unit dynamic restaurant environments. Microsoft Office proficiency. Excellent interpersonal and communication skills. Ability to make decisions and act in a dynamic working environment to achieve organizational goals. Strong ability to establish and maintain effective and collaborative working relationships with multiple constituents. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensur e) ServSafe Certification preferred upon hire, or obtainable within 90 days of hire. Physical Demands/Working Conditions Typical office environment, driving and some travel to other campuses. Work Schedule Monday - Friday, 8:30am - 5:00pm. Flexible unrestricted schedule to ensuring high visibility and availability. Salary Information Level 32 Exempt Hiring Ranges Special Instructions to Applicants Please complete online application and provide cover letter, resume, and contact information for (3) three professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Aug Eastern Daylight Time Applications close: Nov Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528380 Work type: Staff Full Time Location: UMass Amherst Department: IT Engineering Union: PSU Categories: Computer & Information Technology, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Network Security Administrator plays a critical role as the primary person responsible for the management of firewall and VPN administration across the entire UMass Amherst campus. This position ensures the security, integrity, and resilience of campus and data center networks by managing next-generation firewall solutions. Acting as a key subject matter expert, this role collaborates with project management, network engineers, decentralized firewall tenants, and clients to address the University's evolving and mission-critical security needs. Essential Functions Lead the development, implementation, and maintenance of firewall operations, policies, and procedures to ensure robust security and compliance with industry standards, regulatory requirements, and University policies. Spearhead the management of multi-tenant campus and data center Fortinet firewalls, including policy creation and enforcement. Design, configure, and implement firewall solutions to fortify University assets against cyber threats. Proactively monitor firewall logs and alerts to detect, investigate, and mitigate potential security threats, ensuring continuous protection of the University's network. Oversee the campus VPN infrastructure, including leading a strategic migration to a new vendor. Maintain and administer critical perimeter security systems, including firewalls, intrusion detection, and VPN infrastructure (Juniper, Palo Alto, Fortinet). Collaborate closely with network engineers to ensure firewall configurations align with broader security initiatives, optimizing network performance and security. Diagnose and resolve a wide variety of client connectivity issues related to firewalls and VPNs. Develop and enforce firewall policies while ensuring operations align with broader security and network initiatives. Provide in-depth security analysis, generating reports on firewall block lists, device status, security incidents, and other key areas to support compliance and risk management. Stay ahead of emerging threats and vulnerabilities to University computer, network, and information systems. Deploy appropriate technical controls to mitigate risks. Stay informed on evolving security trends, standards, and best practices related to firewalls, intrusion detection/prevention, and incident response. May participate in regional and national information security organizations. Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree with five (5) years work of experience deploying, operating and maintaining computer, information, and network security systems in a large multi-platform network environment -OR- Associate's degree with seven (7) of work experience deploying, operating and maintaining computer, information, and network security systems in a large multi-platform network environment. -OR- A high school diploma with at least nine (9) years of work experience deploying, operating and maintaining computer, information, and network security systems in a large multi-platform network environment.Strong working knowledge of TCP/IP networking protocols and current network security procedures. Technical expertise in system and network security, incident handling, intrusion detection, firewalls, VPN, vulnerability and patch management and log analysis. Hands-on experience with VPN gateway technologies, such as Cisco ASA, Fortinet, or Palo Alto Global Protect. Experience with complex network security and incident response procedures, including computer and network data collection, investigations, containment and remediation in a large institutional environment. Understanding of network architecture, application architecture, and their interoperability. Experience with change control policy and procedures. Demonstrated written and verbal communication skills with ability to work with a diverse constituency in a service-based organization. Strong interpersonal skills and the ability to work with individuals of varying technical expertise across multiple organizational levels. Familiarity with DMCA, HIPAA, FERPA, and other security/privacy laws. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) A Bachelor's degree.Experience with Fortinet and Palo Alto firewall operations and policy administration strongly preferred. Experience deploying, operating and maintaining enterprise information security controls including firewalls, IDS/IPS, and vulnerability management, anti-malware, and mail security appliances in a large enterprise higher education environment is highly preferred. Prior experience in higher education is highly desirable. Physical Demands/Working Conditions Typical office Environment. Work Schedule Monday to Friday 37.5 hours a week. Some off- hour/weekend work will be required to respond to critical network problems and modifications. Team on-call rotation required. This position has the opportunity for a remote work schedule, which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Level 29 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage, please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep 9 2025 Eastern Daylight Time Applications close: Dec Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/16/2025
Full time
Job no: 528380 Work type: Staff Full Time Location: UMass Amherst Department: IT Engineering Union: PSU Categories: Computer & Information Technology, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Network Security Administrator plays a critical role as the primary person responsible for the management of firewall and VPN administration across the entire UMass Amherst campus. This position ensures the security, integrity, and resilience of campus and data center networks by managing next-generation firewall solutions. Acting as a key subject matter expert, this role collaborates with project management, network engineers, decentralized firewall tenants, and clients to address the University's evolving and mission-critical security needs. Essential Functions Lead the development, implementation, and maintenance of firewall operations, policies, and procedures to ensure robust security and compliance with industry standards, regulatory requirements, and University policies. Spearhead the management of multi-tenant campus and data center Fortinet firewalls, including policy creation and enforcement. Design, configure, and implement firewall solutions to fortify University assets against cyber threats. Proactively monitor firewall logs and alerts to detect, investigate, and mitigate potential security threats, ensuring continuous protection of the University's network. Oversee the campus VPN infrastructure, including leading a strategic migration to a new vendor. Maintain and administer critical perimeter security systems, including firewalls, intrusion detection, and VPN infrastructure (Juniper, Palo Alto, Fortinet). Collaborate closely with network engineers to ensure firewall configurations align with broader security initiatives, optimizing network performance and security. Diagnose and resolve a wide variety of client connectivity issues related to firewalls and VPNs. Develop and enforce firewall policies while ensuring operations align with broader security and network initiatives. Provide in-depth security analysis, generating reports on firewall block lists, device status, security incidents, and other key areas to support compliance and risk management. Stay ahead of emerging threats and vulnerabilities to University computer, network, and information systems. Deploy appropriate technical controls to mitigate risks. Stay informed on evolving security trends, standards, and best practices related to firewalls, intrusion detection/prevention, and incident response. May participate in regional and national information security organizations. Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree with five (5) years work of experience deploying, operating and maintaining computer, information, and network security systems in a large multi-platform network environment -OR- Associate's degree with seven (7) of work experience deploying, operating and maintaining computer, information, and network security systems in a large multi-platform network environment. -OR- A high school diploma with at least nine (9) years of work experience deploying, operating and maintaining computer, information, and network security systems in a large multi-platform network environment.Strong working knowledge of TCP/IP networking protocols and current network security procedures. Technical expertise in system and network security, incident handling, intrusion detection, firewalls, VPN, vulnerability and patch management and log analysis. Hands-on experience with VPN gateway technologies, such as Cisco ASA, Fortinet, or Palo Alto Global Protect. Experience with complex network security and incident response procedures, including computer and network data collection, investigations, containment and remediation in a large institutional environment. Understanding of network architecture, application architecture, and their interoperability. Experience with change control policy and procedures. Demonstrated written and verbal communication skills with ability to work with a diverse constituency in a service-based organization. Strong interpersonal skills and the ability to work with individuals of varying technical expertise across multiple organizational levels. Familiarity with DMCA, HIPAA, FERPA, and other security/privacy laws. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) A Bachelor's degree.Experience with Fortinet and Palo Alto firewall operations and policy administration strongly preferred. Experience deploying, operating and maintaining enterprise information security controls including firewalls, IDS/IPS, and vulnerability management, anti-malware, and mail security appliances in a large enterprise higher education environment is highly preferred. Prior experience in higher education is highly desirable. Physical Demands/Working Conditions Typical office Environment. Work Schedule Monday to Friday 37.5 hours a week. Some off- hour/weekend work will be required to respond to critical network problems and modifications. Team on-call rotation required. This position has the opportunity for a remote work schedule, which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Level 29 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage, please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep 9 2025 Eastern Daylight Time Applications close: Dec Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528100 Work type: Staff Full Time Location: UMass Amherst Department: Utilities Mechanical Union: AFSCME Categories: Facilities/Grounds About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Utility Plant Operator (Licensed Pipefitter) operates, maintains, and repairs the campus steam, condensate, water and sewer distribution systems and related equipment. Essential Functions Tests, repairs, or replaces valves, fittings and pipe insulation associated with the steam distribution system.Makes standard types of water and sewer connections within manholes, vaults, and trenches.Installs and repairs underground steam, water storm drains and sewer lines using plans and drawings as required by normal assignment.Applies a thorough knowledge of standard practices involved with underground distribution systems their insulation systems and performs all work accordingly.Applies a complete knowledge of the layout and characteristics of the campus steam, water, reclaimed water, storm water, and steam distribution systems.Applies a thorough knowledge of the UMA lock out/tag out, confined space, trenching and shoring procedures, as well as the procedures and dangers involved with starting and isolating steam systems.Diagnoses and repairs trouble relating to normal assignment and performs unusual work where no standard methods or specific directions are available.Performs all type of valving and pressure boosting work.Arranges and lays out steam, water, and sewer installations in manholes and vaults.Makes standard types of pipe and insulation repairs in manholes, mechanical rooms, and vaults.Instructs and functionally supervises line personnel in lower classifications.Performs construction work in accordance with safe procedures and working from work orders and drawings.Locates, diagnoses, and repairs failures in steam, water, reclaimed water, storm water and sewer distribution systems.Performs necessary work required for service restoration under storm, cold and emergency conditions.Performs repairs and installation of steel pipe, fittings, and support systems using arc welding and gas welding techniques. Must be capable of welding with sufficient quality to obtain certification to UMA standards as established and tested via an impartial third party.Interprets maps, work orders, written directions, and utility diagrams.Applies a thorough knowledge and understanding of how to apply Steam, Water, reclaimed water and Storm water Construction Standards.Performs all types of rigging associated with the removal and installation of valves, fittings, piping, and related appurtenances.Utilizes various technologies to verify "Dig Safe" requests for planned excavations.Wears personal protective equipment as required, including respiratory protection, and work under potentially hazardous conditionsOperates various departmental vehicles. Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Massachusetts Journeyman or Master Pipefitter License.Valid Class D Driver's License.Minimum two (2) years of relevant experience. Knowledge of the operation and maintenance of underground steam, water, reclaimed water, storm water and sewer distribution systems such as steam piping and the related expansion properties of steam pipes, insulation systems and valving.Considerable knowledge of the hazards and safety precautions peculiar to working in underground vaults containing live steam lines or sewer piping.Experience installing, repairing and troubleshooting valves, steam traps, pressure regulators, condensate receivers, and other devices typically installed in steam systems.Ability to weld steel pipe and structural steel with sufficient quality to obtain an UMA PP Power welding certificate within one year of entry into this position.Skill in working with the tools and equipment used in the underground utility trade such as confined space equipment, hoisting equipment, trenching, and shoring.Ability to work from drawings and diagrams and from oral and written instructions.Ability to detect and locate causes of failures and breakdowns of equipment and sufficient knowledge to isolate failed systems,Ability to install, maintain and repair steam, water, sewer, reclaimed water, storm water distribution piping systems and related equipment.Ability to stand for prolonged periods of time and to lift and carry heavy objects.Ability to climb, work in underground tunnels and vaults, work in confined spaces along with heavy lifting and other strenuous activities.Ability to make job/work decisions.Ability to establish and maintain harmonious working relationship with others.Must be able to work overtime on an as needed basis.Must be willing to work with outside contractors under varying weather conditions.Must acquire a Massachusetts Water Distribution Grade 2 License within the current time limit established by the Commonwealth of Massachusetts.Required within 12 months of hire date: Must acquire a Massachusetts Combination Certified Backflow Prevention Device Tester/Certified Cross Connection Surveyor certification within 12 months of employment. Must complete required steam distribution training within 12 months of employment. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Construction Supervisor license. Previous experience working with underground steam distribution systems. Physical Demands/Working Conditions Work is physically demanding and is done under varied weather conditions. Must be able to climb; work in underground tunnels and vaults; work in confined spaces; do heavy lifting and other strenuous activities.Requires the ability to balance, carry, pull, push, stand, bend, climb, drive, reach, sit, twist, lift, and perform repetitive movements. Additional Details This position is designated as on call and essential personnel. Work Schedule Monday-Friday; 6am-2pm. Salary Information Grade 18, special recruitment rate: Step 6. Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Aug Eastern Daylight Time Applications close: Nov Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/16/2025
Full time
Job no: 528100 Work type: Staff Full Time Location: UMass Amherst Department: Utilities Mechanical Union: AFSCME Categories: Facilities/Grounds About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Utility Plant Operator (Licensed Pipefitter) operates, maintains, and repairs the campus steam, condensate, water and sewer distribution systems and related equipment. Essential Functions Tests, repairs, or replaces valves, fittings and pipe insulation associated with the steam distribution system.Makes standard types of water and sewer connections within manholes, vaults, and trenches.Installs and repairs underground steam, water storm drains and sewer lines using plans and drawings as required by normal assignment.Applies a thorough knowledge of standard practices involved with underground distribution systems their insulation systems and performs all work accordingly.Applies a complete knowledge of the layout and characteristics of the campus steam, water, reclaimed water, storm water, and steam distribution systems.Applies a thorough knowledge of the UMA lock out/tag out, confined space, trenching and shoring procedures, as well as the procedures and dangers involved with starting and isolating steam systems.Diagnoses and repairs trouble relating to normal assignment and performs unusual work where no standard methods or specific directions are available.Performs all type of valving and pressure boosting work.Arranges and lays out steam, water, and sewer installations in manholes and vaults.Makes standard types of pipe and insulation repairs in manholes, mechanical rooms, and vaults.Instructs and functionally supervises line personnel in lower classifications.Performs construction work in accordance with safe procedures and working from work orders and drawings.Locates, diagnoses, and repairs failures in steam, water, reclaimed water, storm water and sewer distribution systems.Performs necessary work required for service restoration under storm, cold and emergency conditions.Performs repairs and installation of steel pipe, fittings, and support systems using arc welding and gas welding techniques. Must be capable of welding with sufficient quality to obtain certification to UMA standards as established and tested via an impartial third party.Interprets maps, work orders, written directions, and utility diagrams.Applies a thorough knowledge and understanding of how to apply Steam, Water, reclaimed water and Storm water Construction Standards.Performs all types of rigging associated with the removal and installation of valves, fittings, piping, and related appurtenances.Utilizes various technologies to verify "Dig Safe" requests for planned excavations.Wears personal protective equipment as required, including respiratory protection, and work under potentially hazardous conditionsOperates various departmental vehicles. Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Massachusetts Journeyman or Master Pipefitter License.Valid Class D Driver's License.Minimum two (2) years of relevant experience. Knowledge of the operation and maintenance of underground steam, water, reclaimed water, storm water and sewer distribution systems such as steam piping and the related expansion properties of steam pipes, insulation systems and valving.Considerable knowledge of the hazards and safety precautions peculiar to working in underground vaults containing live steam lines or sewer piping.Experience installing, repairing and troubleshooting valves, steam traps, pressure regulators, condensate receivers, and other devices typically installed in steam systems.Ability to weld steel pipe and structural steel with sufficient quality to obtain an UMA PP Power welding certificate within one year of entry into this position.Skill in working with the tools and equipment used in the underground utility trade such as confined space equipment, hoisting equipment, trenching, and shoring.Ability to work from drawings and diagrams and from oral and written instructions.Ability to detect and locate causes of failures and breakdowns of equipment and sufficient knowledge to isolate failed systems,Ability to install, maintain and repair steam, water, sewer, reclaimed water, storm water distribution piping systems and related equipment.Ability to stand for prolonged periods of time and to lift and carry heavy objects.Ability to climb, work in underground tunnels and vaults, work in confined spaces along with heavy lifting and other strenuous activities.Ability to make job/work decisions.Ability to establish and maintain harmonious working relationship with others.Must be able to work overtime on an as needed basis.Must be willing to work with outside contractors under varying weather conditions.Must acquire a Massachusetts Water Distribution Grade 2 License within the current time limit established by the Commonwealth of Massachusetts.Required within 12 months of hire date: Must acquire a Massachusetts Combination Certified Backflow Prevention Device Tester/Certified Cross Connection Surveyor certification within 12 months of employment. Must complete required steam distribution training within 12 months of employment. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Construction Supervisor license. Previous experience working with underground steam distribution systems. Physical Demands/Working Conditions Work is physically demanding and is done under varied weather conditions. Must be able to climb; work in underground tunnels and vaults; work in confined spaces; do heavy lifting and other strenuous activities.Requires the ability to balance, carry, pull, push, stand, bend, climb, drive, reach, sit, twist, lift, and perform repetitive movements. Additional Details This position is designated as on call and essential personnel. Work Schedule Monday-Friday; 6am-2pm. Salary Information Grade 18, special recruitment rate: Step 6. Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Aug Eastern Daylight Time Applications close: Nov Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528439 Work type: Staff Full Time Location: UMass Amherst Department: IT Engineering Union: PSU Categories: Computer & Information Technology, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Infrastructure Engineer will assist with data management, provide administration and support of enterprise level network infrastructure management and monitoring tools, create and maintain documentation and continually improve procedures, and help troubleshoot and resolve network outages and performance issues. The Infrastructure Engineer is responsible for administration of campus IP address namespace, DNS and DHCP servers, archiving network device configurations, monitoring changes to devices on the network, deploying mass changes to devices and automatic device configuration, and enforcing IT policies. Essential Functions Support the host-master function, design, deploy and support DHCP, DNS, and IPAM tools and technologies, adjust system resources and device configurations, and troubleshoot and resolve system and network issues for the campus community. Administer and support the monitoring function and related tools for network and systems infrastructure, including advanced monitoring and automated forecasting, alerting, and reporting of network and system performance for servers, applications, and network devices. Develop scripts and tools for automation of tasks and integration of other IT services. Develop configuration and technical documentation, and assist in the development, documentation and enforcement of best practices, policies and procedures. Provide Unix/Windows Systems administration for deployed IPAM and Monitoring solutions. Assist with analysis, troubleshooting, incident management, and resolution of network issues and events utilizing advanced tools to capture and analyze network traffic. Contributes to development of mitigation plans to prevent recurrences. Other Functions Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives. Provides consulting and training to other campus staff on matters related to infrastructure management and monitoring. Participates in architectural review. Perform miscellaneous related duties as required. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree in an IT related field with 4 years' experience working in large networks, with the ability to solve complex network and systems problems. Knowledge of and hands-on experience with DHCP and DNS servers, BIND, WINS, AD, NAT and IP address management solutions, such as Infoblox. Excellent analytical and organizational skills to plan, recommend, implement and monitor effective and efficient processes and to identify problems and implement solutions. Knowledge and hands-on experience with SNMP, WMI, and system monitoring solutions such as Solarwinds and Nagios, including systems administration, and troubleshooting with network packet analyzers or port sniffers such as Wireshark. Excellent analytical and organizational skills to plan, recommend, implement and monitor effective and efficient processes and to identify problems and implement solutions. Ability to create diagrams and document complex technical configurations and issues in writing, and relay technical information in writing. Excellent interpersonal skills and communications skills, and ability to work in a team-based environment. Ability to work independently with minimal guidance. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Experience with scripting technologies such as PowerShell, Perl, Bash, and Python. Physical Demands/Working Conditions Typical office environment. Work Schedule Monday - Friday 9:00am - 5:00pm.This position has the opportunity for a hybrid work schedule , which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.Required to work some nights and some weekends as business needs dictate. Participate in off-hours on-call rotation. Salary Information Level 29 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage, please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep Eastern Daylight Time Applications close: Dec Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/16/2025
Full time
Job no: 528439 Work type: Staff Full Time Location: UMass Amherst Department: IT Engineering Union: PSU Categories: Computer & Information Technology, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Infrastructure Engineer will assist with data management, provide administration and support of enterprise level network infrastructure management and monitoring tools, create and maintain documentation and continually improve procedures, and help troubleshoot and resolve network outages and performance issues. The Infrastructure Engineer is responsible for administration of campus IP address namespace, DNS and DHCP servers, archiving network device configurations, monitoring changes to devices on the network, deploying mass changes to devices and automatic device configuration, and enforcing IT policies. Essential Functions Support the host-master function, design, deploy and support DHCP, DNS, and IPAM tools and technologies, adjust system resources and device configurations, and troubleshoot and resolve system and network issues for the campus community. Administer and support the monitoring function and related tools for network and systems infrastructure, including advanced monitoring and automated forecasting, alerting, and reporting of network and system performance for servers, applications, and network devices. Develop scripts and tools for automation of tasks and integration of other IT services. Develop configuration and technical documentation, and assist in the development, documentation and enforcement of best practices, policies and procedures. Provide Unix/Windows Systems administration for deployed IPAM and Monitoring solutions. Assist with analysis, troubleshooting, incident management, and resolution of network issues and events utilizing advanced tools to capture and analyze network traffic. Contributes to development of mitigation plans to prevent recurrences. Other Functions Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives. Provides consulting and training to other campus staff on matters related to infrastructure management and monitoring. Participates in architectural review. Perform miscellaneous related duties as required. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree in an IT related field with 4 years' experience working in large networks, with the ability to solve complex network and systems problems. Knowledge of and hands-on experience with DHCP and DNS servers, BIND, WINS, AD, NAT and IP address management solutions, such as Infoblox. Excellent analytical and organizational skills to plan, recommend, implement and monitor effective and efficient processes and to identify problems and implement solutions. Knowledge and hands-on experience with SNMP, WMI, and system monitoring solutions such as Solarwinds and Nagios, including systems administration, and troubleshooting with network packet analyzers or port sniffers such as Wireshark. Excellent analytical and organizational skills to plan, recommend, implement and monitor effective and efficient processes and to identify problems and implement solutions. Ability to create diagrams and document complex technical configurations and issues in writing, and relay technical information in writing. Excellent interpersonal skills and communications skills, and ability to work in a team-based environment. Ability to work independently with minimal guidance. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Experience with scripting technologies such as PowerShell, Perl, Bash, and Python. Physical Demands/Working Conditions Typical office environment. Work Schedule Monday - Friday 9:00am - 5:00pm.This position has the opportunity for a hybrid work schedule , which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.Required to work some nights and some weekends as business needs dictate. Participate in off-hours on-call rotation. Salary Information Level 29 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage, please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep Eastern Daylight Time Applications close: Dec Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528592 Work type: Hourly Location: UMass Amherst Department: Central Bakery Union: Non-Benefited Categories: Food Service/Hospitality, Temporary Non-Benefited About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Bakery Assistant (Departmental Assistant) prepares baked goods such as bread, rolls and pastries; decorates cakes and other baked goods; operates equipment such as bread slicers, mixers and ovens; and inspects baking ingredients for spoilage. This is a temporary, unbenefited position. Essential Functions Prepares baked goods by assembling utensils and ingredients; weighing and measuring ingredients; rolling, cutting and shaping dough for rolls, bread and pastries; filling molds and pans with prepared food; placing and removing trays and pans from oven; mixing fillings, icing, glazes and other toppings and ingredients for bread, rolls, pastries and other baked goods. Decorates cakes and other baked goods with icing and adds fillings to various pastries. Operates equipment such as bread slicers, large and small mixers and fryolators according to standard procedures to facilitate the baking process. Inspects baking ingredients such as flour, sugar and shortening to detect spoilage. Cuts, bags, and wraps baked goods and places food in carts or trucks for delivery to other locations. Performs related duties such as cleaning and/or sterilizing equipment and work areas. Other Functions May prepare puddings, fruit gelatins and other specialty items. Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Ability to read and interpret weights and measures tables. Ability to calculate percentages, ratios and proportions. Ability to follow written and oral instructions. Ability to stand for prolonged periods of time. Ability to lift and carry heavy objects. Ability to understand and apply the laws, rules, policies, and procedures governing the operation of the Auxiliary Enterprises Bake Shop. Ability to establish and maintain harmonious working relationships with others. Physical Demands/Working Conditions Repetitive movements, including pulling, pushing, bending, reaching, twisting, and lifting. Standing for prolonged periods. Balancing and carrying. Work Schedule Shift will vary based on location and department needs; may include weekends and holidays. This is a temporary, unbenefited position. Salary Information $17.00 - $21.00 per hour. Special Instructions to Applicants In addition to completing the application, applicants should provide a resume and three professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep Eastern Daylight Time Applications close: Nov Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/16/2025
Full time
Job no: 528592 Work type: Hourly Location: UMass Amherst Department: Central Bakery Union: Non-Benefited Categories: Food Service/Hospitality, Temporary Non-Benefited About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Bakery Assistant (Departmental Assistant) prepares baked goods such as bread, rolls and pastries; decorates cakes and other baked goods; operates equipment such as bread slicers, mixers and ovens; and inspects baking ingredients for spoilage. This is a temporary, unbenefited position. Essential Functions Prepares baked goods by assembling utensils and ingredients; weighing and measuring ingredients; rolling, cutting and shaping dough for rolls, bread and pastries; filling molds and pans with prepared food; placing and removing trays and pans from oven; mixing fillings, icing, glazes and other toppings and ingredients for bread, rolls, pastries and other baked goods. Decorates cakes and other baked goods with icing and adds fillings to various pastries. Operates equipment such as bread slicers, large and small mixers and fryolators according to standard procedures to facilitate the baking process. Inspects baking ingredients such as flour, sugar and shortening to detect spoilage. Cuts, bags, and wraps baked goods and places food in carts or trucks for delivery to other locations. Performs related duties such as cleaning and/or sterilizing equipment and work areas. Other Functions May prepare puddings, fruit gelatins and other specialty items. Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Ability to read and interpret weights and measures tables. Ability to calculate percentages, ratios and proportions. Ability to follow written and oral instructions. Ability to stand for prolonged periods of time. Ability to lift and carry heavy objects. Ability to understand and apply the laws, rules, policies, and procedures governing the operation of the Auxiliary Enterprises Bake Shop. Ability to establish and maintain harmonious working relationships with others. Physical Demands/Working Conditions Repetitive movements, including pulling, pushing, bending, reaching, twisting, and lifting. Standing for prolonged periods. Balancing and carrying. Work Schedule Shift will vary based on location and department needs; may include weekends and holidays. This is a temporary, unbenefited position. Salary Information $17.00 - $21.00 per hour. Special Instructions to Applicants In addition to completing the application, applicants should provide a resume and three professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep Eastern Daylight Time Applications close: Nov Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528404 Work type: Staff Full Time Location: UMass Amherst Department: Human Resources Union: Non-Unit Exempt Categories: Human Resources About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary UMass Amherst is seeking an experienced and strategic Executive HR Business Partner (HRBP) to provide leadership and direction to a team of HR Business Partners who support assigned colleges and administrative units across the University. Reporting to the Senior Director for HR Embedded Services, the Executive HRBP plays a critical role in delivering high-impact HR services that align talent strategy with the University's academic and operational priorities. This position serves as a senior advisor to institutional leaders while coaching and developing HRBPs in their work as strategic consultants. The Executive HRBP collaborates with Centers of Excellence (COEs) across Compensation & Talent Acquisition, Employee Engagement, Labor Relations, and Total Rewards to deliver integrated HR solutions and drive change across a complex, unionized higher education environment. Essential Functions Strategic HR Leadership Serve as a senior HR advisor to assigned deans, department heads, and administrative leaders, providing guidance on workforce strategy, organizational design, talent planning, and change management.Partner with senior leadership to understand unit goals and challenges and align HR solutions that advance institutional strategy.Promote a culture of inclusion, accountability, engagement, and continuous improvement across all assigned areas. Team Supervision & Development Lead, coach, and develop a team of 4-6+ HR Business Partners who serve assigned academic and administrative units.Provide direction, feedback, and support to ensure consistency, quality, and impact of HRBP service delivery across the university.Manage workload distribution and ensure appropriate coverage for portfolios and strategic initiatives. Talent Management & Workforce Planning Partner with units to develop and implement workforce and succession plans aligned with current and future talent needs.Collaborate with Employee Engagement and Talent Development teams to assess leadership bench strength and identify development opportunities.Facilitate talent reviews and consult on job architecture, promotions, and organizational structure. Employee & Labor Relations Lead and support the HRBP team in managing all aspects of employee relations, including performance management, corrective actions, workplace concerns, grievance handling, and policy interpretation.Ensure HRBPs provide consistent and effective ER guidance to supervisors and employees, with routine matters handled by HRBP I/II roles and complex or high-risk issues escalated to HRBP III/senior HRBPs or the HRBP Lead.Foster a proactive and solutions-focused ER approach that promotes accountability, inclusion, and employee engagement.Collaborate with the Labor Relations COE on matters involving collective bargaining agreements, formal grievances, and union engagement, ensuring alignment between employee relations actions and contractual obligations.Support HRBPs in partnering effectively with the Labor Relations COE for issues that intersect both ER and LR scopes. Organizational Design & Change Management Lead or consult on organizational assessments, restructures, and change initiatives, ensuring alignment with institutional priorities and financial sustainability.Provide guidance on job redesigns, spans of control, and reporting structures to improve operational effectiveness. HR Program Implementation Serve as a liaison between Embedded Services and HR COE's to ensure seamless implementation of HR programs (e.g., performance management, engagement surveys, merit increases).Monitor trends, assess impact, and recommend improvements to HR programs and policies based on stakeholder feedback and institutional needs. Other Functions Perform other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree in Human Resources, Organizational Development, Business Administration, or related field. More than ten (10) years of progressive HR experience, including at least five (5) years of people leadership or team management experience. Demonstrated experience as a strategic HR Business Partner or HR leader supporting senior-level clients. Strong knowledge of workforce planning, employee relations, performance management, and organizational design. Experience navigating a complex, matrixed, or unionized environment. Strategic thinking skills with proven ability to lead change and align HR services with organizational goals. Exceptional communication, influence and relationship building skills. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree in Human Resources, Labor Relations, Public Administration, or related field. Higher education or public-sector experience. Working knowledge of collective bargaining agreements and labor relations practices. Experience supervising or mentoring HR professionals. Active HR certification (i.e. PHR, SHRM-CP.) Physical Demands/Working Conditions Typical Office Environment. Work Schedule Monday through Friday 8:30 AM - 5:00 PM. This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position is non-unit, it is subject to the terms and conditions of the University of Massachusetts Board of Trustees Non-Unit (Professional/or Classified) Employee Personnel Policy. This position has the opportunity for a remote work schedule, which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position is non-unit, it is subject to the terms and conditions of the University of Massachusetts Board of Trustees Non- Unit (Professional/or Classified) Employee Personnel Policy. Salary Information Level 34 Exempt Hiring Ranges. Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Early applications are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep 5 2025 Eastern Daylight Time Applications close: Nov 5 2025 Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/16/2025
Full time
Job no: 528404 Work type: Staff Full Time Location: UMass Amherst Department: Human Resources Union: Non-Unit Exempt Categories: Human Resources About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary UMass Amherst is seeking an experienced and strategic Executive HR Business Partner (HRBP) to provide leadership and direction to a team of HR Business Partners who support assigned colleges and administrative units across the University. Reporting to the Senior Director for HR Embedded Services, the Executive HRBP plays a critical role in delivering high-impact HR services that align talent strategy with the University's academic and operational priorities. This position serves as a senior advisor to institutional leaders while coaching and developing HRBPs in their work as strategic consultants. The Executive HRBP collaborates with Centers of Excellence (COEs) across Compensation & Talent Acquisition, Employee Engagement, Labor Relations, and Total Rewards to deliver integrated HR solutions and drive change across a complex, unionized higher education environment. Essential Functions Strategic HR Leadership Serve as a senior HR advisor to assigned deans, department heads, and administrative leaders, providing guidance on workforce strategy, organizational design, talent planning, and change management.Partner with senior leadership to understand unit goals and challenges and align HR solutions that advance institutional strategy.Promote a culture of inclusion, accountability, engagement, and continuous improvement across all assigned areas. Team Supervision & Development Lead, coach, and develop a team of 4-6+ HR Business Partners who serve assigned academic and administrative units.Provide direction, feedback, and support to ensure consistency, quality, and impact of HRBP service delivery across the university.Manage workload distribution and ensure appropriate coverage for portfolios and strategic initiatives. Talent Management & Workforce Planning Partner with units to develop and implement workforce and succession plans aligned with current and future talent needs.Collaborate with Employee Engagement and Talent Development teams to assess leadership bench strength and identify development opportunities.Facilitate talent reviews and consult on job architecture, promotions, and organizational structure. Employee & Labor Relations Lead and support the HRBP team in managing all aspects of employee relations, including performance management, corrective actions, workplace concerns, grievance handling, and policy interpretation.Ensure HRBPs provide consistent and effective ER guidance to supervisors and employees, with routine matters handled by HRBP I/II roles and complex or high-risk issues escalated to HRBP III/senior HRBPs or the HRBP Lead.Foster a proactive and solutions-focused ER approach that promotes accountability, inclusion, and employee engagement.Collaborate with the Labor Relations COE on matters involving collective bargaining agreements, formal grievances, and union engagement, ensuring alignment between employee relations actions and contractual obligations.Support HRBPs in partnering effectively with the Labor Relations COE for issues that intersect both ER and LR scopes. Organizational Design & Change Management Lead or consult on organizational assessments, restructures, and change initiatives, ensuring alignment with institutional priorities and financial sustainability.Provide guidance on job redesigns, spans of control, and reporting structures to improve operational effectiveness. HR Program Implementation Serve as a liaison between Embedded Services and HR COE's to ensure seamless implementation of HR programs (e.g., performance management, engagement surveys, merit increases).Monitor trends, assess impact, and recommend improvements to HR programs and policies based on stakeholder feedback and institutional needs. Other Functions Perform other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree in Human Resources, Organizational Development, Business Administration, or related field. More than ten (10) years of progressive HR experience, including at least five (5) years of people leadership or team management experience. Demonstrated experience as a strategic HR Business Partner or HR leader supporting senior-level clients. Strong knowledge of workforce planning, employee relations, performance management, and organizational design. Experience navigating a complex, matrixed, or unionized environment. Strategic thinking skills with proven ability to lead change and align HR services with organizational goals. Exceptional communication, influence and relationship building skills. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree in Human Resources, Labor Relations, Public Administration, or related field. Higher education or public-sector experience. Working knowledge of collective bargaining agreements and labor relations practices. Experience supervising or mentoring HR professionals. Active HR certification (i.e. PHR, SHRM-CP.) Physical Demands/Working Conditions Typical Office Environment. Work Schedule Monday through Friday 8:30 AM - 5:00 PM. This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position is non-unit, it is subject to the terms and conditions of the University of Massachusetts Board of Trustees Non-Unit (Professional/or Classified) Employee Personnel Policy. This position has the opportunity for a remote work schedule, which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position is non-unit, it is subject to the terms and conditions of the University of Massachusetts Board of Trustees Non- Unit (Professional/or Classified) Employee Personnel Policy. Salary Information Level 34 Exempt Hiring Ranges. Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Early applications are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep 5 2025 Eastern Daylight Time Applications close: Nov 5 2025 Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528507 Work type: Faculty Full Time Location: UMass Amherst Department: Lib - Collection Services Union: MSP Categories: Library, Librarian About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Description The Head of the Metadata Department will provide innovative leadership and strategic direction for an evolving team regarding cataloging and metadata services at the University of Massachusetts at Amherst. They will lead the department in providing metadata services to meet a range of emerging research and discovery needs. They will oversee the development and implementation of robust metadata for UMass's rich scholarly resources and distinctive collections. The incumbent will set priorities for operational needs, recommend and plan initiatives, and facilitate improvements to existing systems and services. They will advise the Associate Dean for Content and Discovery on long term metadata strategies relating to discovery, access, retrieval, and management of objects across library resources management and discovery systems. Essential Functions Provides leadership, vision, and strategic direction for the Metadata Department to ensure the accessibility and discoverability of library collections as well as to meet evolving user needs. Aligns departmental planning, priorities, goals, and services with the strategic initiatives of the Libraries and the University. Collaborates and coordinates cross-functional work within our libraries, our university, and across the Five College Consortium. Directly supervises and mentors the Metadata Department staff. Provides guidance and direction, delegates and empowers staff to make independent decisions as appropriate, monitors and evaluates performance. Guides the transitions of staff to using their traditional skills in renewed ways to contribute to the changing needs of the professional metadata landscape. With the Metadata Department, develops and maintains metadata-related policies and procedures for the Libraries. Plans and executes metadata projects in the Libraries' catalog and digital collections platforms. Provides guidance and assistance in the maintenance, evaluation, and remediation of metadata to improve accessibility and discoverability. Manages and assess metadata projects across platforms to enhance accessibility, discoverability, interoperability, and use of both library collections and metadata. Provides expertise in the creation and maintenance of metadata for description, discovery, access, administration, and preservation of both digital and physical objects produced, acquired, or held by the Libraries. Ensures current and emerging cataloging standards, along with metadata schemas and ontologies, are applied to policies and procedures of the department to enhance access to library resources in accordance with national standards. Develop and maintain a metadata outreach program which leverages the department's metadata expertise to help faculty, students, and the wider University identify and solve metadata-based problems. Support and develop the University's understanding of metadata, including its value and function. Advance the Libraries' commitment to open scholarship through adoption of policies, practices, and infrastructure that maximize sharing and reuse of metadata and open access resources. Serves as a member of relevant library committees, task forces and working groups. Represents UMass Amherst Libraries in local, regional, national, and international associations. Works creatively, collaboratively, and effectively to promote teamwork, diversity, equality, and inclusiveness within the UMass Amherst Libraries and the campus. Performs other related duties as assigned in support of the mission and goals of the Libraries and the department. Organizational Values Commitment to support justice, equity, diversity, and inclusion (JEDI) within libraries and the institution. Ability to build and sustain effective working relationships and work collaboratively in a diverse and fast-paced environment. Purposefully promote a One Library environment for all that encourages inclusion, personal growth, respect, self-reflection, curiosity, and continuous learning. Understands responsibilities with respect to conflicts of interest and behaves in ways consistent with both law and with university policy. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree from an ALA-accredited library science program, or equivalent accredited degree from another country, or advanced degree in a relevant discipline and appropriate equivalent experience. Five or more years professional experience in libraries, archives, museums, or similar institutions. Minimum of four years of supervisory or management experience. Experience setting staff performance expectations and directing work in a high-volume setting in accordance with organizational goals and priorities. Strong knowledge of metadata standards, authorities, and best practices for a variety of formats. Experience crafting and maintaining metadata processes and guidelines. Ability to work cooperatively within teams and maintain positive and constructive working relationships. Excellent communication, interpersonal, and presentation skills. A demonstrated commitment to fostering diversity and inclusion. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Project management experience. Experience with a national cooperative cataloging program, such as NACO or CONSER. Experience with the FOLIO system and community or with similar open-source projects related to resource management and discovery. Experience working with batch processes and tools to analyze, remediate, and process metadata. Experience with tools for data manipulation, such as MarcEdit, OpenRefine, Regular Expressions, programming languages, etc. Familiarity with developments in reparative and inclusive cataloging. Experience building relationships and providing metadata services to stakeholders outside the library. Working knowledge of non-MARC metadata schemes and evolving standards such as BIBFRAME and Linked Open Data. Work ScheduleThe regular working schedule for this position is Monday - Friday, day hours.The incumbent of the position is expected to work on a flexible schedule, which includes some evening, weekend, and holiday hours. Salary Information Librarian III or IV. Librarian III salary floor: $79,925 Librarian IV salary floor: $90,735 Salary commensurate with experience. Benefits University benefits may differ based on collective bargaining agreements (unions). Please see below for the potential benefits MSP Librarians can be entitled to obtain: benefits for the Massachusetts Society of Professors (MSP) members and benefits for MSP Librarians positions: Human Resources: Faculty & Staff General Benefits Massachusetts Society of Professors (MSP) Benefits MSP Librarian Positions Benefits Promotion MSP Librarian positions are eligible for promotion, defined as a change in rank as a librarian from one rank to the next higher rank. The bargaining unit member who gets a promotion shall receive the base salary increase in line with the MSP collective bargaining agreement . You can view the MSP Collective Bargaining Agreement, particularly, article 20, to learn more about MSP Librarian Personnel Actions, including promotion, appointment, reappointment, and continuing appointment. Application Instructions Along with the application, please submit a resume, cover letter and contact information for three (3) professional references. Evaluation of applicants will begin on November 03, 2025, and may continue until suitable candidates have been identified. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep Eastern Daylight Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/15/2025
Full time
Job no: 528507 Work type: Faculty Full Time Location: UMass Amherst Department: Lib - Collection Services Union: MSP Categories: Library, Librarian About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Description The Head of the Metadata Department will provide innovative leadership and strategic direction for an evolving team regarding cataloging and metadata services at the University of Massachusetts at Amherst. They will lead the department in providing metadata services to meet a range of emerging research and discovery needs. They will oversee the development and implementation of robust metadata for UMass's rich scholarly resources and distinctive collections. The incumbent will set priorities for operational needs, recommend and plan initiatives, and facilitate improvements to existing systems and services. They will advise the Associate Dean for Content and Discovery on long term metadata strategies relating to discovery, access, retrieval, and management of objects across library resources management and discovery systems. Essential Functions Provides leadership, vision, and strategic direction for the Metadata Department to ensure the accessibility and discoverability of library collections as well as to meet evolving user needs. Aligns departmental planning, priorities, goals, and services with the strategic initiatives of the Libraries and the University. Collaborates and coordinates cross-functional work within our libraries, our university, and across the Five College Consortium. Directly supervises and mentors the Metadata Department staff. Provides guidance and direction, delegates and empowers staff to make independent decisions as appropriate, monitors and evaluates performance. Guides the transitions of staff to using their traditional skills in renewed ways to contribute to the changing needs of the professional metadata landscape. With the Metadata Department, develops and maintains metadata-related policies and procedures for the Libraries. Plans and executes metadata projects in the Libraries' catalog and digital collections platforms. Provides guidance and assistance in the maintenance, evaluation, and remediation of metadata to improve accessibility and discoverability. Manages and assess metadata projects across platforms to enhance accessibility, discoverability, interoperability, and use of both library collections and metadata. Provides expertise in the creation and maintenance of metadata for description, discovery, access, administration, and preservation of both digital and physical objects produced, acquired, or held by the Libraries. Ensures current and emerging cataloging standards, along with metadata schemas and ontologies, are applied to policies and procedures of the department to enhance access to library resources in accordance with national standards. Develop and maintain a metadata outreach program which leverages the department's metadata expertise to help faculty, students, and the wider University identify and solve metadata-based problems. Support and develop the University's understanding of metadata, including its value and function. Advance the Libraries' commitment to open scholarship through adoption of policies, practices, and infrastructure that maximize sharing and reuse of metadata and open access resources. Serves as a member of relevant library committees, task forces and working groups. Represents UMass Amherst Libraries in local, regional, national, and international associations. Works creatively, collaboratively, and effectively to promote teamwork, diversity, equality, and inclusiveness within the UMass Amherst Libraries and the campus. Performs other related duties as assigned in support of the mission and goals of the Libraries and the department. Organizational Values Commitment to support justice, equity, diversity, and inclusion (JEDI) within libraries and the institution. Ability to build and sustain effective working relationships and work collaboratively in a diverse and fast-paced environment. Purposefully promote a One Library environment for all that encourages inclusion, personal growth, respect, self-reflection, curiosity, and continuous learning. Understands responsibilities with respect to conflicts of interest and behaves in ways consistent with both law and with university policy. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree from an ALA-accredited library science program, or equivalent accredited degree from another country, or advanced degree in a relevant discipline and appropriate equivalent experience. Five or more years professional experience in libraries, archives, museums, or similar institutions. Minimum of four years of supervisory or management experience. Experience setting staff performance expectations and directing work in a high-volume setting in accordance with organizational goals and priorities. Strong knowledge of metadata standards, authorities, and best practices for a variety of formats. Experience crafting and maintaining metadata processes and guidelines. Ability to work cooperatively within teams and maintain positive and constructive working relationships. Excellent communication, interpersonal, and presentation skills. A demonstrated commitment to fostering diversity and inclusion. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Project management experience. Experience with a national cooperative cataloging program, such as NACO or CONSER. Experience with the FOLIO system and community or with similar open-source projects related to resource management and discovery. Experience working with batch processes and tools to analyze, remediate, and process metadata. Experience with tools for data manipulation, such as MarcEdit, OpenRefine, Regular Expressions, programming languages, etc. Familiarity with developments in reparative and inclusive cataloging. Experience building relationships and providing metadata services to stakeholders outside the library. Working knowledge of non-MARC metadata schemes and evolving standards such as BIBFRAME and Linked Open Data. Work ScheduleThe regular working schedule for this position is Monday - Friday, day hours.The incumbent of the position is expected to work on a flexible schedule, which includes some evening, weekend, and holiday hours. Salary Information Librarian III or IV. Librarian III salary floor: $79,925 Librarian IV salary floor: $90,735 Salary commensurate with experience. Benefits University benefits may differ based on collective bargaining agreements (unions). Please see below for the potential benefits MSP Librarians can be entitled to obtain: benefits for the Massachusetts Society of Professors (MSP) members and benefits for MSP Librarians positions: Human Resources: Faculty & Staff General Benefits Massachusetts Society of Professors (MSP) Benefits MSP Librarian Positions Benefits Promotion MSP Librarian positions are eligible for promotion, defined as a change in rank as a librarian from one rank to the next higher rank. The bargaining unit member who gets a promotion shall receive the base salary increase in line with the MSP collective bargaining agreement . You can view the MSP Collective Bargaining Agreement, particularly, article 20, to learn more about MSP Librarian Personnel Actions, including promotion, appointment, reappointment, and continuing appointment. Application Instructions Along with the application, please submit a resume, cover letter and contact information for three (3) professional references. Evaluation of applicants will begin on November 03, 2025, and may continue until suitable candidates have been identified. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep Eastern Daylight Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528586 Work type: Staff Full Time Location: UMass Amherst Department: Meal Plan Office Union: PSU Categories: Food Service/Hospitality, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Under the direction of the Director Residential dining/Retail the Associate Director of Dining Services is responsible for the management of UMass Catering and Campus Center Blue Wall. This position will perform in accordance with university policy, administrative duties as outlined; and is responsible for multi-unit supervision including responsibility and oversight of management teams, supervisors, and chefs. The Associate Director of Dining Services has operational, marketing, and financial oversight and responsibility for UMass Catering and Campus Center Blue Wall. Essential Functions Provides leadership to and supervises staff; engages in the operational planning, development, and delivery of services provided by units in UMass Catering and Campus Center Blue Wall. Responsibility and oversight for all personnel actions and evaluating of all direct and indirectly supervised personnel; establishes and maintains performance goals that are consistent with the mission and objectives of UMass Amherst.Responsibility and oversight for creating and monitoring all established food and labor budgets within the UMass Catering and Campus Center Blue Wall. Directs the use of weekly benchmark (KRI) to measure the business.Oversees and develops annual business and marketing plans. Institutes and maintains policies and procedures necessary to determine profitable product and labor costs.Supervises all food preparations and service to include delivery, storage, rotation and proper use of all food stuffs, equipment and ware washing chemicals according to University policies. Additionally, oversees the logistics and coordination of product, menu implementation and inventory.Develops new approaches, policies, and procedures to effect continual improvement and operational efficiency for UMass Catering and Campus Center Blue Wall.Conducts inspections of the facilities as needed. Ensures clean and sanitary operations at all times.Directs the preparation of daily meal count reports, daily food temperature charts, and prepares and maintains inventory records of all small wares.Oversees high quality service of nutritionally balanced meals in an environmentally safe and healthy atmosphere, reviews and makes major menu adjustments as needed. Ensures the highest level of guest services and satisfaction at all times.Ensures that alcoholic beverage service and risk liability are controlled at all times by adhering to Massachusetts State Liquor Laws as well as the Campus Center Beverage Policy.Oversees training programs instituted by administration for all classified employees with regard to customer service and employee performance requirements. Directs the development and implementation of quarterly safety and kitchen skills training programs for the culinary staff. Assists in the development of new programs.Plans an active role in the local community through associations, memberships and involvement. Acts as an ambassador for UMass Catering and Campus Center Blue Wall within the local community.Participates and/or leads necessary meetings with other UMass departments that may intersect with UMass Catering or Campus Center Blue Wall.Develops and oversees labor budgets for students. Oversees student personnel performance, maintains student time records and personnel files. Other Functions Performs other duties as required.Assists other units within the Dining Services department as business directs.Participates in sensitive employee related matters such as acting as conducting disciplinary hearings, acts as a grievance hearing officer and/or participates in Labor Relations discussions with decision making authority for Dining Services.Participates in programs of quality assurance, peer review and continuing education.Contributes to the creation of a respectful, inclusive environment that is supportive of diversity.Demonstrates capacity, skill, and willingness to engage students, and contribute to student success.Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.Uses access to sensitive and/or not yet public university related information only in the performance or the responsibilities of position and exercises care to prevent unnecessary disclosure to others. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree in hospitality, business, marketing, or related field, and at least 5 years of management experience within the hospitality industry, to include 3 years of progressive experience in product or service marketing/sales. Sales and marketing experience, event planning experience, budget experience, and supervisory experience. Functional knowledge of standard statistical analysis methods/software packages. Must be detailed oriented. Strong written and verbal skills. Strong interpersonal skills with demonstrated ability to work with diverse constituencies and stakeholders to achieve desired outcomes. Demonstrated strong entrepreneurial spirit. Proficiency with Windows-based software. Ability to work both independently and as a member of a team. ServSafe certification required or obtained within 3 months of hire. Alcohol Serving Certificate required or obtained within 3 months of hire. Valid driver's license. Ability to work nights, weekends, holidays, and be on call for emergencies. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree in hospitality, marketing, business, or related field. Experience working in higher education. Experience working in a unionized environment. Experience working in the public sector. Physical Demands/Working Conditions Requires the ability to balance, carry, push, pull, stand, bend, travel to other campuses, driving, reach, sit and travel to other campuses. Additional Details This position is designated as essential personnel. Work Schedule Must be willing to work an irregular work schedule including weekends and holidays. Salary Information Level 30 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume, and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep Eastern Daylight Time Applications close: Dec Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/15/2025
Full time
Job no: 528586 Work type: Staff Full Time Location: UMass Amherst Department: Meal Plan Office Union: PSU Categories: Food Service/Hospitality, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Under the direction of the Director Residential dining/Retail the Associate Director of Dining Services is responsible for the management of UMass Catering and Campus Center Blue Wall. This position will perform in accordance with university policy, administrative duties as outlined; and is responsible for multi-unit supervision including responsibility and oversight of management teams, supervisors, and chefs. The Associate Director of Dining Services has operational, marketing, and financial oversight and responsibility for UMass Catering and Campus Center Blue Wall. Essential Functions Provides leadership to and supervises staff; engages in the operational planning, development, and delivery of services provided by units in UMass Catering and Campus Center Blue Wall. Responsibility and oversight for all personnel actions and evaluating of all direct and indirectly supervised personnel; establishes and maintains performance goals that are consistent with the mission and objectives of UMass Amherst.Responsibility and oversight for creating and monitoring all established food and labor budgets within the UMass Catering and Campus Center Blue Wall. Directs the use of weekly benchmark (KRI) to measure the business.Oversees and develops annual business and marketing plans. Institutes and maintains policies and procedures necessary to determine profitable product and labor costs.Supervises all food preparations and service to include delivery, storage, rotation and proper use of all food stuffs, equipment and ware washing chemicals according to University policies. Additionally, oversees the logistics and coordination of product, menu implementation and inventory.Develops new approaches, policies, and procedures to effect continual improvement and operational efficiency for UMass Catering and Campus Center Blue Wall.Conducts inspections of the facilities as needed. Ensures clean and sanitary operations at all times.Directs the preparation of daily meal count reports, daily food temperature charts, and prepares and maintains inventory records of all small wares.Oversees high quality service of nutritionally balanced meals in an environmentally safe and healthy atmosphere, reviews and makes major menu adjustments as needed. Ensures the highest level of guest services and satisfaction at all times.Ensures that alcoholic beverage service and risk liability are controlled at all times by adhering to Massachusetts State Liquor Laws as well as the Campus Center Beverage Policy.Oversees training programs instituted by administration for all classified employees with regard to customer service and employee performance requirements. Directs the development and implementation of quarterly safety and kitchen skills training programs for the culinary staff. Assists in the development of new programs.Plans an active role in the local community through associations, memberships and involvement. Acts as an ambassador for UMass Catering and Campus Center Blue Wall within the local community.Participates and/or leads necessary meetings with other UMass departments that may intersect with UMass Catering or Campus Center Blue Wall.Develops and oversees labor budgets for students. Oversees student personnel performance, maintains student time records and personnel files. Other Functions Performs other duties as required.Assists other units within the Dining Services department as business directs.Participates in sensitive employee related matters such as acting as conducting disciplinary hearings, acts as a grievance hearing officer and/or participates in Labor Relations discussions with decision making authority for Dining Services.Participates in programs of quality assurance, peer review and continuing education.Contributes to the creation of a respectful, inclusive environment that is supportive of diversity.Demonstrates capacity, skill, and willingness to engage students, and contribute to student success.Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.Uses access to sensitive and/or not yet public university related information only in the performance or the responsibilities of position and exercises care to prevent unnecessary disclosure to others. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree in hospitality, business, marketing, or related field, and at least 5 years of management experience within the hospitality industry, to include 3 years of progressive experience in product or service marketing/sales. Sales and marketing experience, event planning experience, budget experience, and supervisory experience. Functional knowledge of standard statistical analysis methods/software packages. Must be detailed oriented. Strong written and verbal skills. Strong interpersonal skills with demonstrated ability to work with diverse constituencies and stakeholders to achieve desired outcomes. Demonstrated strong entrepreneurial spirit. Proficiency with Windows-based software. Ability to work both independently and as a member of a team. ServSafe certification required or obtained within 3 months of hire. Alcohol Serving Certificate required or obtained within 3 months of hire. Valid driver's license. Ability to work nights, weekends, holidays, and be on call for emergencies. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree in hospitality, marketing, business, or related field. Experience working in higher education. Experience working in a unionized environment. Experience working in the public sector. Physical Demands/Working Conditions Requires the ability to balance, carry, push, pull, stand, bend, travel to other campuses, driving, reach, sit and travel to other campuses. Additional Details This position is designated as essential personnel. Work Schedule Must be willing to work an irregular work schedule including weekends and holidays. Salary Information Level 30 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume, and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Sep Eastern Daylight Time Applications close: Dec Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528690 Work type: Staff Full Time Location: UMass Amherst Department: Human Resources Union: Non-Unit Exempt Categories: Human Resources About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Senior Human Resources Business Partner (HRBP) for the UMass Amherst Libraries is responsible for the strategic and operational direction of the human resource function within the Libraries. The UMass Amherst Libraries, the largest state-supported academic library system in New England, provides access to more than 8 million print and digital items, much of which is available online worldwide. This role provides leadership and administrative support to the Dean and staff throughout the Libraries specific to Human Resources. The Senior HR Business Partner builds strong partnerships with campus stakeholders and leads strategic HR initiatives that promote a productive, compliant, and positive workplace. They collaborate with university Centers of Excellence (COEs) across Compensation & Talent Acquisition, Employee Engagement, and Labor Relations to deliver integrated HR solutions aligned with the college's priorities. Essential Functions Identifies and creates immediate and long-term strategic plans for the Libraries Human Resource function. Sets priorities and manages complex projects to continuously improve and advance the human resources function within the Libraries.Manages the Human Resources function while partnering with central offices to ensure alignment.Ensures consistent and timely communication regarding HR priorities and related information. Keeps Libraries staff and faculty abreast of best practices, emerging and changing policies and regulations, and other development opportunities in alignment with the goals and needs of the Libraries.Identifies immediate and long-term staffing plans. Optimizes the organizational structure, increases effectiveness and efficiency. In collaboration with Libraries' Finance, develops staffing projections based on upcoming retirements, leaves, staffing patterns, succession plans, etc. Prioritizes new positions based on the strategic goals of the Libraries. Makes recommendations to senior leadership and provides cost/benefit estimates.Advises senior leaders, managers and administration on all classification and compensation policies, guidelines, and procedures for staff positions.Establishes, maintains, and refines programming in support of employee onboarding, new leader integration, and employee development. Manages compliance within the Libraries as it relates to regulations and collective bargaining provisions. Develops and counsels managers on how to identify, address and resolve employee issues. Advises managers regarding documentation processes for performance and/or other issues. Provides guidance on progressive discipline processes.In partnership with Labor Relations, assists managers with conducting meetings to resolve grievances or employee complaints. Participates in due process hearings and conducts investigations as needed.Ensures managers have the tools and information needed to properly supervise employees. Provides advice on how to communicate work expectations, establish performance goals, and conduct performance appraisals.Designs and oversees the employee exit process including the strategic analysis of exit interview data for faculty and staff. Assesses trends, creates retention strategies, and provides recommendations to leadership with the goal of improving the employment life cycle.Conducts research; creates and hosts trainings, education sessions, and workshops. Collaborates with Workplace Learning and Development to implement faculty and staff training/workshops.Provides leadership and guidance to ensure and support uniform compliance with legal and regulatory requirements, campus policies, practices, and procedures.Safeguards and maintains confidential personnel records on behalf of the Libraries. Has signatory authority. Other Functions Understands responsibilities with respect to DEI, Title IX, Clery, and other compliance requirements. Works collaboratively and effectively to promote teamwork, diversity, equality and inclusiveness.Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree and eight (8) years of progressive and relevant experience in human resources.Advanced knowledge and experience in a wide range of HR disciplines such as state/federal employment law compliance, organizational development, performance management, employee relations, compensation, and HR best practice.Demonstrated leadership abilities, mentorship skills, and supervisory experience.Excellent written and oral communication skills.Commitment to inclusion and awareness; has an understating of diverse thought, cultures, race, gender, and other differences. Ability to work with all levels of employees.Strong service orientation that demonstrates proactive relationship building. Ability to motivate others to drive functional performance.Proven record of developing and implementing new ideas. Ability to lead and manage change initiatives.Ability to exercise discretion and judgment in matters of a sensitive or confidential nature. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Certification from the Society for Human Resource Management (SHRM-CP or SHRM- SCP) or the HR Certification Institute (PHR or SPHR).Experience working in a unionized, public sector, and/or higher education environment.Experience successfully working in and managing within a matrixed environment.Master's degree in human resources, business/public administration, or related discipline. Physical Demands/Working Conditions Typical office environment. Additional Details This position directly manages a team of HR staff. Work Schedule Monday - Friday, 8:30am - 5:00pm.Required to work occasional nights and weekends.This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position is non-unit, it is subject to the terms and conditions of the University of Massachusetts Board of Trustees Non-Unit (Professional/or Classified) Employee Personnel Policy. Salary Information Level 31 - Non-unit Exempt Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Early submissions are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct Eastern Daylight Time Applications close: Dec Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/15/2025
Full time
Job no: 528690 Work type: Staff Full Time Location: UMass Amherst Department: Human Resources Union: Non-Unit Exempt Categories: Human Resources About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Senior Human Resources Business Partner (HRBP) for the UMass Amherst Libraries is responsible for the strategic and operational direction of the human resource function within the Libraries. The UMass Amherst Libraries, the largest state-supported academic library system in New England, provides access to more than 8 million print and digital items, much of which is available online worldwide. This role provides leadership and administrative support to the Dean and staff throughout the Libraries specific to Human Resources. The Senior HR Business Partner builds strong partnerships with campus stakeholders and leads strategic HR initiatives that promote a productive, compliant, and positive workplace. They collaborate with university Centers of Excellence (COEs) across Compensation & Talent Acquisition, Employee Engagement, and Labor Relations to deliver integrated HR solutions aligned with the college's priorities. Essential Functions Identifies and creates immediate and long-term strategic plans for the Libraries Human Resource function. Sets priorities and manages complex projects to continuously improve and advance the human resources function within the Libraries.Manages the Human Resources function while partnering with central offices to ensure alignment.Ensures consistent and timely communication regarding HR priorities and related information. Keeps Libraries staff and faculty abreast of best practices, emerging and changing policies and regulations, and other development opportunities in alignment with the goals and needs of the Libraries.Identifies immediate and long-term staffing plans. Optimizes the organizational structure, increases effectiveness and efficiency. In collaboration with Libraries' Finance, develops staffing projections based on upcoming retirements, leaves, staffing patterns, succession plans, etc. Prioritizes new positions based on the strategic goals of the Libraries. Makes recommendations to senior leadership and provides cost/benefit estimates.Advises senior leaders, managers and administration on all classification and compensation policies, guidelines, and procedures for staff positions.Establishes, maintains, and refines programming in support of employee onboarding, new leader integration, and employee development. Manages compliance within the Libraries as it relates to regulations and collective bargaining provisions. Develops and counsels managers on how to identify, address and resolve employee issues. Advises managers regarding documentation processes for performance and/or other issues. Provides guidance on progressive discipline processes.In partnership with Labor Relations, assists managers with conducting meetings to resolve grievances or employee complaints. Participates in due process hearings and conducts investigations as needed.Ensures managers have the tools and information needed to properly supervise employees. Provides advice on how to communicate work expectations, establish performance goals, and conduct performance appraisals.Designs and oversees the employee exit process including the strategic analysis of exit interview data for faculty and staff. Assesses trends, creates retention strategies, and provides recommendations to leadership with the goal of improving the employment life cycle.Conducts research; creates and hosts trainings, education sessions, and workshops. Collaborates with Workplace Learning and Development to implement faculty and staff training/workshops.Provides leadership and guidance to ensure and support uniform compliance with legal and regulatory requirements, campus policies, practices, and procedures.Safeguards and maintains confidential personnel records on behalf of the Libraries. Has signatory authority. Other Functions Understands responsibilities with respect to DEI, Title IX, Clery, and other compliance requirements. Works collaboratively and effectively to promote teamwork, diversity, equality and inclusiveness.Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree and eight (8) years of progressive and relevant experience in human resources.Advanced knowledge and experience in a wide range of HR disciplines such as state/federal employment law compliance, organizational development, performance management, employee relations, compensation, and HR best practice.Demonstrated leadership abilities, mentorship skills, and supervisory experience.Excellent written and oral communication skills.Commitment to inclusion and awareness; has an understating of diverse thought, cultures, race, gender, and other differences. Ability to work with all levels of employees.Strong service orientation that demonstrates proactive relationship building. Ability to motivate others to drive functional performance.Proven record of developing and implementing new ideas. Ability to lead and manage change initiatives.Ability to exercise discretion and judgment in matters of a sensitive or confidential nature. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Certification from the Society for Human Resource Management (SHRM-CP or SHRM- SCP) or the HR Certification Institute (PHR or SPHR).Experience working in a unionized, public sector, and/or higher education environment.Experience successfully working in and managing within a matrixed environment.Master's degree in human resources, business/public administration, or related discipline. Physical Demands/Working Conditions Typical office environment. Additional Details This position directly manages a team of HR staff. Work Schedule Monday - Friday, 8:30am - 5:00pm.Required to work occasional nights and weekends.This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position is non-unit, it is subject to the terms and conditions of the University of Massachusetts Board of Trustees Non-Unit (Professional/or Classified) Employee Personnel Policy. Salary Information Level 31 - Non-unit Exempt Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Early submissions are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. 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University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528711 Work type: Staff Full Time Location: Mt. Ida - Newton Department: VC Admin & Finance Office Union: PSU Categories: Public Relations, Marketing, Communications, PSU A About UMass Amherst - Mount Ida Campus The Mount Ida Campus of UMass Amherst in Newton, Mass. serves as a center for student experiential learning and professional development and facilitates connections between the state's flagship public research university and the business, civic, government, education, and cultural communities in the Greater Boston region, amplifying UMass Amherst's impact in the Commonwealth. Job Summary Reporting to the Mount Ida Campus Director of Campus Engagement, the Marketing and Communications Associate promotes the Mount Ida Campus (MIC) to internal and external stakeholders through marketing and communications programs. While working at the Mt Ida campus, the Associate will learn and master marketing and communications tools, tactics, and practices, including writing for a variety of audiences and in a variety of formats, graphic design, social media, website content management and production, digital media campaigns, event-based promotions, in-person marketing and internal communications. The position is designed to allow recent UMass Amherst graduate(s) the opportunity to gain early career experience. Essential Functions Works alongside campus leadership to develop and manage content for all campus channels, including the website, social media channels, digital monitors, and digital signage. Leverages graphic design tools, including Canva, to create flyers, social media graphics, infographics and other promotional material for campus-related programs, events and activities, including but not limited to Speaker Series, Summer Career Camp, Lunch & Learn, alumni panels, networking events, and campus community gatherings. Works with faculty directors for Mount Ida Campus comprehensive internship pathways on recruitment materials, website presence and other communications needs. Participates in planning and executing campus-related marketing campaigns in coordination with University Relations and/or University Without Walls. Works with the Director of Campus Engagement to gain context and understanding to oversee the MIC Ambassadors program. Collaborates with stakeholders including Mount Ida Campus students and staff to identify and address gaps in understanding the mission and vision of the campus. Develops essential marketing and communication knowledge and skills through working with the Director of Campus Engagement and University Relations staff resulting in confidence and competence to work independently and take initiative. Drafts internal communications, including campus announcements and updates, on a regular basis and as business needs dictate. Participates in in-person marketing activities on both the Newton and Amherst campuses, including career fairs, tabling activities and events. Develops through experience to become an essential self-directed marketing professional by learning, listening and practicing collaborative design and communications with the Mount Ida leadership team. Other Functions Performs other duties as assigned or required to meet department, campus, executive area, and university goals and objectives. Practices and promotes excellent customer service in the workplace and exhibits a clear commitment to the diverse needs of constituents. Promotes a culture of inclusion and belonging. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree in marketing, communications, journalism or a related field. Proficiency with Microsoft Office Suite, Canva, Photoshop and major social media platforms. Prior experience in a professional work environment. Excellent oral and written communication skills. Ability to work independently and in a team settings. Ability to develop relationships with campus constituents, including students, faculty, staff and tenants. Physical Demands/Working Conditions Typical office environment. Additional Details Qualifications Acquired on Job: Experience in higher education administration, and specifically higher education marketing and communications. A portfolio of writing, graphic design and other communication samples. Ability to plan, design, execute and measure the effectiveness of marketing and communications campaigns. Trainings, conferences and other professional development opportunities offered by UMass Amherst's Office of University Relations, other business and academic units, and professional organizations. Experience in public speaking and presenting in a professional setting. Work Schedule 37.5 hours per week. Monday - Friday. This is a three-year term-limited position with the possibility of extension. Salary Information Level 25 Exempt Hiring Ranges Special Instructions to Applicants Please complete online application, submit a resume and provide contact information for three (3) professional references to ensure consideration. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct 8 2025 Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/15/2025
Full time
Job no: 528711 Work type: Staff Full Time Location: Mt. Ida - Newton Department: VC Admin & Finance Office Union: PSU Categories: Public Relations, Marketing, Communications, PSU A About UMass Amherst - Mount Ida Campus The Mount Ida Campus of UMass Amherst in Newton, Mass. serves as a center for student experiential learning and professional development and facilitates connections between the state's flagship public research university and the business, civic, government, education, and cultural communities in the Greater Boston region, amplifying UMass Amherst's impact in the Commonwealth. Job Summary Reporting to the Mount Ida Campus Director of Campus Engagement, the Marketing and Communications Associate promotes the Mount Ida Campus (MIC) to internal and external stakeholders through marketing and communications programs. While working at the Mt Ida campus, the Associate will learn and master marketing and communications tools, tactics, and practices, including writing for a variety of audiences and in a variety of formats, graphic design, social media, website content management and production, digital media campaigns, event-based promotions, in-person marketing and internal communications. The position is designed to allow recent UMass Amherst graduate(s) the opportunity to gain early career experience. Essential Functions Works alongside campus leadership to develop and manage content for all campus channels, including the website, social media channels, digital monitors, and digital signage. Leverages graphic design tools, including Canva, to create flyers, social media graphics, infographics and other promotional material for campus-related programs, events and activities, including but not limited to Speaker Series, Summer Career Camp, Lunch & Learn, alumni panels, networking events, and campus community gatherings. Works with faculty directors for Mount Ida Campus comprehensive internship pathways on recruitment materials, website presence and other communications needs. Participates in planning and executing campus-related marketing campaigns in coordination with University Relations and/or University Without Walls. Works with the Director of Campus Engagement to gain context and understanding to oversee the MIC Ambassadors program. Collaborates with stakeholders including Mount Ida Campus students and staff to identify and address gaps in understanding the mission and vision of the campus. Develops essential marketing and communication knowledge and skills through working with the Director of Campus Engagement and University Relations staff resulting in confidence and competence to work independently and take initiative. Drafts internal communications, including campus announcements and updates, on a regular basis and as business needs dictate. Participates in in-person marketing activities on both the Newton and Amherst campuses, including career fairs, tabling activities and events. Develops through experience to become an essential self-directed marketing professional by learning, listening and practicing collaborative design and communications with the Mount Ida leadership team. Other Functions Performs other duties as assigned or required to meet department, campus, executive area, and university goals and objectives. Practices and promotes excellent customer service in the workplace and exhibits a clear commitment to the diverse needs of constituents. Promotes a culture of inclusion and belonging. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree in marketing, communications, journalism or a related field. Proficiency with Microsoft Office Suite, Canva, Photoshop and major social media platforms. Prior experience in a professional work environment. Excellent oral and written communication skills. Ability to work independently and in a team settings. Ability to develop relationships with campus constituents, including students, faculty, staff and tenants. Physical Demands/Working Conditions Typical office environment. Additional Details Qualifications Acquired on Job: Experience in higher education administration, and specifically higher education marketing and communications. A portfolio of writing, graphic design and other communication samples. Ability to plan, design, execute and measure the effectiveness of marketing and communications campaigns. Trainings, conferences and other professional development opportunities offered by UMass Amherst's Office of University Relations, other business and academic units, and professional organizations. Experience in public speaking and presenting in a professional setting. Work Schedule 37.5 hours per week. Monday - Friday. This is a three-year term-limited position with the possibility of extension. Salary Information Level 25 Exempt Hiring Ranges Special Instructions to Applicants Please complete online application, submit a resume and provide contact information for three (3) professional references to ensure consideration. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct 8 2025 Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528642 Work type: Staff Full Time Location: UMass Amherst Department: Provost's Office Union: Non-Unit Exempt Categories: Administrative & Office Support About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Associate Director of Strategic Initiatives for the Provost's Office serves as a strategic advisor and operational partner to the Provost's Leadership Team, including the Executive Deputy Provost, Senior Vice Provosts, and Vice Provosts. The role leads executive-level initiatives, manages cross-functional projects, and ensures alignment across the Provost's extensive portfolio. Operating with significant independence, the Associate Director anticipates challenges, engages stakeholders, and translates strategic goals into actionable results. Essential Functions Strategic Initiative Leadership Leads planning, execution, and evaluation of high-impact initiatives across the Provost's Office portfolio, including projects led by the Provost, Executive Deputy Provost, Senior Vice Provosts, and Vice Provosts. Oversees project tracking, outcome measurement, and reporting to ensure alignment with institutional and strategic goals. Executive Advising & Decision Support Develops and presents analyses, policy briefs, and recommendations to inform Provost Office leadership decisions. Anticipates challenges, identifies emerging issues, and advises on proactive strategies to position leadership for success. Cross-Functional Coordination & Stakeholder Engagement Facilitates collaboration across academic and administrative units on initiatives led by the Provost's Leadership Team. Coordinates with Vice Provosts (e.g., Innovation, Research, Student Success) to ensure effective stakeholder engagement, alignment, and follow-through. Represents the Provost's Office in meetings, committees, and working groups, ensuring consistent communication and advancing institutional priorities. Communications & Briefings Prepares executive-level presentations, briefings, and reports for internal and external audiences. Synthesizes complex information into concise, actionable materials for senior leadership. Operational Oversight & Change Management Oversees operational functions tied to strategic initiatives, including policy and governance alignment, planning, and evaluation of cross-unit outcomes. Supports organizational change management efforts by managing communications, stakeholder engagement, and issue resolution. Confidential & Sensitive Matters Manages complex and confidential issues of institutional significance with sound judgment and discretion. Serves as a trusted liaison on sensitive strategic priorities, maintaining confidentiality while ensuring progress. Other Functions Performs other related duties as assigned to meet the goals and objectives of the Provost's Office and University. Supports the University's commitment to diversity, equity, inclusion, and belonging. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree (preferably in business, higher education administration, public policy, or related field). At least five (5) years of progressively responsible, professionally relevant project management or strategic leadership experience. Demonstrated success leading complex, multi-stakeholder initiatives in a fast-paced environment. Advanced proficiency in organizational analysis, policy evaluation, and project tracking, including benchmarking and risk assessment. Excellent written and verbal communication skills, with ability to distill complex issues into clear recommendations. Proven ability to exercise independent judgment, discretion, and professionalism on matters of institutional significance. Strong interpersonal skills with ability to build trust, foster collaboration, and represent the Provost's Office with credibility. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree in business administration, higher education administration, or related field. Experience coordinating complex initiatives in higher education or a large public-sector environment, preferably involving academic governance and institutional planning. Familiarity with academic governance, institutional planning processes, and organizational change management. Experience advising senior executives and leading cross-unit initiatives. Physical Demands/Working Conditions Typical office environment. Frequently involves attending meetings across campus. Additional Details Works under the direction of the Chief of Staff with considerable independence in decision-making; provides strategic project support to the Executive Deputy Provost, Senior Vice Provosts, Vice Provosts, and other senior leaders as assigned. May provide project-based guidance to administrative staff, graduate assistants, student employees, or temporary staff. Work Schedule Monday - Friday, 40 hours per week. Flexibility may be required to meet executive needs or respond to time-sensitive issues. Salary Information Salary Level 28 Exempt Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct 2 2025 Eastern Daylight Time Applications close: Jan 4 2026 Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/15/2025
Full time
Job no: 528642 Work type: Staff Full Time Location: UMass Amherst Department: Provost's Office Union: Non-Unit Exempt Categories: Administrative & Office Support About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Associate Director of Strategic Initiatives for the Provost's Office serves as a strategic advisor and operational partner to the Provost's Leadership Team, including the Executive Deputy Provost, Senior Vice Provosts, and Vice Provosts. The role leads executive-level initiatives, manages cross-functional projects, and ensures alignment across the Provost's extensive portfolio. Operating with significant independence, the Associate Director anticipates challenges, engages stakeholders, and translates strategic goals into actionable results. Essential Functions Strategic Initiative Leadership Leads planning, execution, and evaluation of high-impact initiatives across the Provost's Office portfolio, including projects led by the Provost, Executive Deputy Provost, Senior Vice Provosts, and Vice Provosts. Oversees project tracking, outcome measurement, and reporting to ensure alignment with institutional and strategic goals. Executive Advising & Decision Support Develops and presents analyses, policy briefs, and recommendations to inform Provost Office leadership decisions. Anticipates challenges, identifies emerging issues, and advises on proactive strategies to position leadership for success. Cross-Functional Coordination & Stakeholder Engagement Facilitates collaboration across academic and administrative units on initiatives led by the Provost's Leadership Team. Coordinates with Vice Provosts (e.g., Innovation, Research, Student Success) to ensure effective stakeholder engagement, alignment, and follow-through. Represents the Provost's Office in meetings, committees, and working groups, ensuring consistent communication and advancing institutional priorities. Communications & Briefings Prepares executive-level presentations, briefings, and reports for internal and external audiences. Synthesizes complex information into concise, actionable materials for senior leadership. Operational Oversight & Change Management Oversees operational functions tied to strategic initiatives, including policy and governance alignment, planning, and evaluation of cross-unit outcomes. Supports organizational change management efforts by managing communications, stakeholder engagement, and issue resolution. Confidential & Sensitive Matters Manages complex and confidential issues of institutional significance with sound judgment and discretion. Serves as a trusted liaison on sensitive strategic priorities, maintaining confidentiality while ensuring progress. Other Functions Performs other related duties as assigned to meet the goals and objectives of the Provost's Office and University. Supports the University's commitment to diversity, equity, inclusion, and belonging. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree (preferably in business, higher education administration, public policy, or related field). At least five (5) years of progressively responsible, professionally relevant project management or strategic leadership experience. Demonstrated success leading complex, multi-stakeholder initiatives in a fast-paced environment. Advanced proficiency in organizational analysis, policy evaluation, and project tracking, including benchmarking and risk assessment. Excellent written and verbal communication skills, with ability to distill complex issues into clear recommendations. Proven ability to exercise independent judgment, discretion, and professionalism on matters of institutional significance. Strong interpersonal skills with ability to build trust, foster collaboration, and represent the Provost's Office with credibility. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree in business administration, higher education administration, or related field. Experience coordinating complex initiatives in higher education or a large public-sector environment, preferably involving academic governance and institutional planning. Familiarity with academic governance, institutional planning processes, and organizational change management. Experience advising senior executives and leading cross-unit initiatives. Physical Demands/Working Conditions Typical office environment. Frequently involves attending meetings across campus. Additional Details Works under the direction of the Chief of Staff with considerable independence in decision-making; provides strategic project support to the Executive Deputy Provost, Senior Vice Provosts, Vice Provosts, and other senior leaders as assigned. May provide project-based guidance to administrative staff, graduate assistants, student employees, or temporary staff. Work Schedule Monday - Friday, 40 hours per week. Flexibility may be required to meet executive needs or respond to time-sensitive issues. Salary Information Salary Level 28 Exempt Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct 2 2025 Eastern Daylight Time Applications close: Jan 4 2026 Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528620 Work type: Faculty Full Time Location: UMass Amherst Department: Nutrition Union: MSP Categories: School of Public Health & Health Sciences, Lecturer/Non-Tenure Track About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Description The Department of Nutrition (NUT) in the School of Public Health and Health Sciences (SPHHS) at the University of Massachusetts Amherst (UMass) is seeking a full-time, non-tenure track (9-month) DPD & Undergraduate Program Director. The director's responsibilities will include teaching and program leadership of the Didactic Program in Dietetics (DPD) and the department's undergraduate program. Didactic Program in Dietetics (DPD) Program Leadership The DPD & Undergraduate Program Director will lead the departmental Didactic Program in Dietetics which includes: Completing programmatic reports and surveys including annual reports and surveys Maintaining all accreditation documents Completing accreditation program review and site visits (every 7 years) Updating and maintaining the DPD program to reflect changes in DPD standards DPD student advising including that of undergraduate and graduate students Undergraduate Program Leadership & Advising DPD & Undergraduate Program Director will also serve as the Undergraduate Program Director (UGPD) to oversee the Nutrition department's undergraduate program. These duties include: Reviewing and updating undergraduate program policies and procedures Reviewing and approving student documents and course exceptions Serving as committee chair of the undergraduate committee and a member of various departmental and school-wide committees, which may include the curriculum committee, undergraduate scholarship committee, scheduling committee, and Department Executive Committee Advising undergraduate students and serving as faculty advisor for the student nutrition club (UMNA) Collaborating and working with undergraduate advisors, other SPHHS departments, and campus faculty communities Teaching DPD & Undergraduate Program Director will also have teaching responsibilities including: Teaching up to 6 credits of undergraduate and/or graduate course work per semester Teaching Introduction to Dietetics and the Nutrition Care Process, a DPD track, junior-level, 1-credit course once per year Requirements Master's degree, PhD preferred in nutrition science or related field Currently registered as a dietitian nutritionist by the Commission on Dietetic Registration 3 years of experience working as a professional dietetic nutritionist post credentialing Minimum one year of teaching experience Confidence in using survey and data tracking tools (eg. Survey Monkey, Qualtrics, Excel) Application Instructions Applicants should submit a cover letter; curriculum vitae; statement of teaching philosophy; contact information for three (3) professional references; and statement of how their work will fit with and support UMass's For the Common Good Strategic Plan . Review of applications will begin November 1 st , 2025 and continue until the position is filled. For questions about the application process, contact Liane Ledger, Director of Human Resources, at . The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct 3 2025 Eastern Daylight Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/15/2025
Full time
Job no: 528620 Work type: Faculty Full Time Location: UMass Amherst Department: Nutrition Union: MSP Categories: School of Public Health & Health Sciences, Lecturer/Non-Tenure Track About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Description The Department of Nutrition (NUT) in the School of Public Health and Health Sciences (SPHHS) at the University of Massachusetts Amherst (UMass) is seeking a full-time, non-tenure track (9-month) DPD & Undergraduate Program Director. The director's responsibilities will include teaching and program leadership of the Didactic Program in Dietetics (DPD) and the department's undergraduate program. Didactic Program in Dietetics (DPD) Program Leadership The DPD & Undergraduate Program Director will lead the departmental Didactic Program in Dietetics which includes: Completing programmatic reports and surveys including annual reports and surveys Maintaining all accreditation documents Completing accreditation program review and site visits (every 7 years) Updating and maintaining the DPD program to reflect changes in DPD standards DPD student advising including that of undergraduate and graduate students Undergraduate Program Leadership & Advising DPD & Undergraduate Program Director will also serve as the Undergraduate Program Director (UGPD) to oversee the Nutrition department's undergraduate program. These duties include: Reviewing and updating undergraduate program policies and procedures Reviewing and approving student documents and course exceptions Serving as committee chair of the undergraduate committee and a member of various departmental and school-wide committees, which may include the curriculum committee, undergraduate scholarship committee, scheduling committee, and Department Executive Committee Advising undergraduate students and serving as faculty advisor for the student nutrition club (UMNA) Collaborating and working with undergraduate advisors, other SPHHS departments, and campus faculty communities Teaching DPD & Undergraduate Program Director will also have teaching responsibilities including: Teaching up to 6 credits of undergraduate and/or graduate course work per semester Teaching Introduction to Dietetics and the Nutrition Care Process, a DPD track, junior-level, 1-credit course once per year Requirements Master's degree, PhD preferred in nutrition science or related field Currently registered as a dietitian nutritionist by the Commission on Dietetic Registration 3 years of experience working as a professional dietetic nutritionist post credentialing Minimum one year of teaching experience Confidence in using survey and data tracking tools (eg. Survey Monkey, Qualtrics, Excel) Application Instructions Applicants should submit a cover letter; curriculum vitae; statement of teaching philosophy; contact information for three (3) professional references; and statement of how their work will fit with and support UMass's For the Common Good Strategic Plan . Review of applications will begin November 1 st , 2025 and continue until the position is filled. For questions about the application process, contact Liane Ledger, Director of Human Resources, at . The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct 3 2025 Eastern Daylight Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );