Forward Air, Inc.
Coppell, Texas
Vice President, Human Resources - U.S. and Canada Job Description: The Vice President, Human Resources (U.S. and Canada) is a key HR leadership team member responsible for driving a people-centric strategy across the region. This role ensures we have the right talent, leadership capabilities, and engagement to meet the demands of a dynamic business environment. The VP partners closely with regional and corporate leadership to shape and execute people strategies that accelerate business performance, enhance organizational culture, and enable leadership excellence. Core Responsibilities & Duties: Serve as a strategic partner to operational leadership across the US & Canada. Align People Operations priorities with business objectives, leveraging workforce analytics and talent insights. Provide strategic counsel to Regional leaders and senior operational leaders on complex human capital matters. Lead culture, engagement, and employee experience initiatives that drive engagement, retention, and high performance. Champion and scale leadership development, coaching, and succession planning efforts across the region. Act as the executive escalation point for significant employee relations and organizational challenges. Partner with the Corporate Talent Acquisition team to ensure top talent is acquired efficiently and aligned to business goals. Ensure effective execution of compensation strategies aligned with local markets and company goals. Drive HR compliance, policy consistency, and labor law adherence across diverse geographies Foster cross-functional collaboration with HR Centers of Excellence (CoEs), including Total Rewards, ESG, Talent Development, and HR Technology. Build and lead a high-performing regional People Operations team with a focus on continuous improvement and leadership impact. Represent the voice of the employee in executive discussions and ensure fair and equitable workplace practices. Other duties as assigned Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field (MBA or advanced degree preferred). SPHR, SHRM-SCP or equivalent HR certification strongly preferred. 10+ years of progressive HR or People Operations leadership experience, preferably in logistics, supply chain, or multi-site environments. Proven success as an executive HR partner driving talent strategies across geographically dispersed teams. Strong business acumen and ability to influence at the executive level. Expertise in organizational development, workforce planning, and employee engagement. Deep knowledge of U.S. and Canadian employment laws and regulatory frameworks. Experience managing change and transformation initiatives in complex environments. Ability to travel up to 60% across the U.S. and Canada as business needs require. Bi-lingual (English & Spanish) preferred. Experience working in both union and non-union work environments is preferred Skills: Strategic mindset with operational execution excellence. Strong relationship builder and influencer across all levels of an organization. High emotional intelligence with strong communication and leadership presence. Skilled in HR systems, data-driven decision making, and using analytics to drive results. Experience with coaching, talent development, and succession planning frameworks. Passion for people, culture, and driving business outcomes through talent. Forward Air is an Equal Opportunity employer.
Vice President, Human Resources - U.S. and Canada Job Description: The Vice President, Human Resources (U.S. and Canada) is a key HR leadership team member responsible for driving a people-centric strategy across the region. This role ensures we have the right talent, leadership capabilities, and engagement to meet the demands of a dynamic business environment. The VP partners closely with regional and corporate leadership to shape and execute people strategies that accelerate business performance, enhance organizational culture, and enable leadership excellence. Core Responsibilities & Duties: Serve as a strategic partner to operational leadership across the US & Canada. Align People Operations priorities with business objectives, leveraging workforce analytics and talent insights. Provide strategic counsel to Regional leaders and senior operational leaders on complex human capital matters. Lead culture, engagement, and employee experience initiatives that drive engagement, retention, and high performance. Champion and scale leadership development, coaching, and succession planning efforts across the region. Act as the executive escalation point for significant employee relations and organizational challenges. Partner with the Corporate Talent Acquisition team to ensure top talent is acquired efficiently and aligned to business goals. Ensure effective execution of compensation strategies aligned with local markets and company goals. Drive HR compliance, policy consistency, and labor law adherence across diverse geographies Foster cross-functional collaboration with HR Centers of Excellence (CoEs), including Total Rewards, ESG, Talent Development, and HR Technology. Build and lead a high-performing regional People Operations team with a focus on continuous improvement and leadership impact. Represent the voice of the employee in executive discussions and ensure fair and equitable workplace practices. Other duties as assigned Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field (MBA or advanced degree preferred). SPHR, SHRM-SCP or equivalent HR certification strongly preferred. 10+ years of progressive HR or People Operations leadership experience, preferably in logistics, supply chain, or multi-site environments. Proven success as an executive HR partner driving talent strategies across geographically dispersed teams. Strong business acumen and ability to influence at the executive level. Expertise in organizational development, workforce planning, and employee engagement. Deep knowledge of U.S. and Canadian employment laws and regulatory frameworks. Experience managing change and transformation initiatives in complex environments. Ability to travel up to 60% across the U.S. and Canada as business needs require. Bi-lingual (English & Spanish) preferred. Experience working in both union and non-union work environments is preferred Skills: Strategic mindset with operational execution excellence. Strong relationship builder and influencer across all levels of an organization. High emotional intelligence with strong communication and leadership presence. Skilled in HR systems, data-driven decision making, and using analytics to drive results. Experience with coaching, talent development, and succession planning frameworks. Passion for people, culture, and driving business outcomes through talent. Forward Air is an Equal Opportunity employer.
Forward Air, Inc.
Coppell, Texas
Position: Manager, Financial Planning & Analysis Job Description: The Manager, Corporate Financial Planning and Analysis (FP&A) will be the end-to-end owner of the Corporate P&L budgeting, forecasting, and performance management processes. This role is responsible for building the annual budget, leading monthly closes for Corporate functions, driving variance analysis, and providing actionable insights to senior leadership. The role partners closely with Accounting, Treasury, HR, IT, and all corporate department leaders, ensuring spend discipline, transparency, and alignment to strategic priorities. Success in This Role Looks Like: Corporate P&L budgets delivered with accuracy, discipline, and clear accountability. Monthly performance reviews that drive proactive decisions and cost-management actions. Spend visibility, modeling, and reporting elevated across the Corporate organization. Trusted partnership with functional leaders. Core Responsibilities & Duties: Budgeting & Forecasting (Primary Function) Lead the development, consolidation, and maintenance of the Corporate P&L budget across all departments (Finance, HR, IT, Legal, Compliance, Executive, Facilities, etc.). Build and maintain driver-based models to allocate Corporate SG&A based on headcount, revenue, shared services costs, and other drivers Partner with cost-center owners to validate assumptions, challenge spending, and ensure alignment with corporate strategy and financial targets. Executive & Board Support (Support Function) Own the full budget calendar, deliverables, cadence, and communications for Corporate functions. Prepare Corporate P&L materials for the Board, CFO, CEO, and FP&A leadership. Monthly Close & Performance Management Own monthly performance reviews with each Corporate function, summarizing variances and root-cause drivers. Provide monthly reporting packages, commentary, and insights for senior management and Board materials. Cross-Functional Collaboration & Business Partnership Partner with Accounting during close and with HR on compensation, bonus, and headcount planning. Coordinate with IT on software spend forecasting, contract renewals, and long-term tech investments. Support strategic projects including SG&A reduction programs, operating model redesign, and other transformation efforts. All other duties as assigned to meet evolving business needs Qualifications: Education: Bachelor's degree in Finance, Accounting, Economics, or related field required; MBA and/or CPA a plus. Experience: 4-7+ years of progressive FP&A experience, ideally with Corporate FP&A or SG&A ownership. Strong knowledge of P&L structure, corporate cost centers, and budgeting best practices. Expert financial modeling skills within Microsoft Excel, Workday Adaptive Planning/Adaptive Insights, and Anaplan. Excellent communication skills, with the ability to distill complex financial data into clear, actionable insights for senior leadership. Proven ability to manage multiple priorities, meet tight deadlines, and drive process efficiency. Demonstrated discretion and confidentiality in handling and protecting sensitive information Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.) Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events Forward Air is an Equal Opportunity Employer. Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated "time-definite" basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base. Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry. Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication
Position: Manager, Financial Planning & Analysis Job Description: The Manager, Corporate Financial Planning and Analysis (FP&A) will be the end-to-end owner of the Corporate P&L budgeting, forecasting, and performance management processes. This role is responsible for building the annual budget, leading monthly closes for Corporate functions, driving variance analysis, and providing actionable insights to senior leadership. The role partners closely with Accounting, Treasury, HR, IT, and all corporate department leaders, ensuring spend discipline, transparency, and alignment to strategic priorities. Success in This Role Looks Like: Corporate P&L budgets delivered with accuracy, discipline, and clear accountability. Monthly performance reviews that drive proactive decisions and cost-management actions. Spend visibility, modeling, and reporting elevated across the Corporate organization. Trusted partnership with functional leaders. Core Responsibilities & Duties: Budgeting & Forecasting (Primary Function) Lead the development, consolidation, and maintenance of the Corporate P&L budget across all departments (Finance, HR, IT, Legal, Compliance, Executive, Facilities, etc.). Build and maintain driver-based models to allocate Corporate SG&A based on headcount, revenue, shared services costs, and other drivers Partner with cost-center owners to validate assumptions, challenge spending, and ensure alignment with corporate strategy and financial targets. Executive & Board Support (Support Function) Own the full budget calendar, deliverables, cadence, and communications for Corporate functions. Prepare Corporate P&L materials for the Board, CFO, CEO, and FP&A leadership. Monthly Close & Performance Management Own monthly performance reviews with each Corporate function, summarizing variances and root-cause drivers. Provide monthly reporting packages, commentary, and insights for senior management and Board materials. Cross-Functional Collaboration & Business Partnership Partner with Accounting during close and with HR on compensation, bonus, and headcount planning. Coordinate with IT on software spend forecasting, contract renewals, and long-term tech investments. Support strategic projects including SG&A reduction programs, operating model redesign, and other transformation efforts. All other duties as assigned to meet evolving business needs Qualifications: Education: Bachelor's degree in Finance, Accounting, Economics, or related field required; MBA and/or CPA a plus. Experience: 4-7+ years of progressive FP&A experience, ideally with Corporate FP&A or SG&A ownership. Strong knowledge of P&L structure, corporate cost centers, and budgeting best practices. Expert financial modeling skills within Microsoft Excel, Workday Adaptive Planning/Adaptive Insights, and Anaplan. Excellent communication skills, with the ability to distill complex financial data into clear, actionable insights for senior leadership. Proven ability to manage multiple priorities, meet tight deadlines, and drive process efficiency. Demonstrated discretion and confidentiality in handling and protecting sensitive information Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.) Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events Forward Air is an Equal Opportunity Employer. Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated "time-definite" basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base. Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry. Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication
Forward Air, Inc.
Austin, Texas
Position: Manager, Pricing and Solutions Analytics Position Summary The Pricing and Solutions Analytics Manager is responsible for driving data-driven decision-making across pricing and solution design functions. This role combines analytical expertise with strategic thinking to optimize pricing models, evaluate solution performance, and support commercial growth initiatives. The manager will work closely with Sales, Solution Design, and Direct Pricing teams to ensure competitive, margin-protected proposals and operational feasibility. Core Responsibilities & Duties Pricing Strategy & Analysis Develop and maintain pricing models for domestic and international freight forwarding. Analyze bid data to identify trends, margin opportunities, and competitive positioning. Support tariff updates (e.g., OMNI 7L Blanket, Czarlite, Legacy Tariff) and ensure alignment with market conditions. Solution Performance Evaluate proposed solutions for cost efficiency, transit compliance, and coverage optimization. Provide analytics to support decisions on Forward Air network utilization vs. vetted agent sourcing. Commercial Support Partner with Sales and Solution Design during bid cycles to provide data insights and scenario modeling. Create dashboards and reports for leadership on pricing performance, win/loss analysis, and profitability. Process Improvement Identify automation opportunities in pricing workflows and solution assembly. Implement tools and best practices to enhance speed and accuracy in bid responses. Governance Conduct post-mortem analysis on large bids to inform future strategies. Skills & Qualifications Bachelor's degree in Business, Supply Chain, Data Analytics, or related field. 5+ years of experience in pricing, analytics, or solution design within transportation or logistics. Strong proficiency in data analysis tools (Excel, Power BI, SQL). Knowledge of freight forwarding, LTL, and multi-modal transportation networks. Excellent communication and stakeholder management skills. Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated "time-definite" basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base. Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry. Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication
Position: Manager, Pricing and Solutions Analytics Position Summary The Pricing and Solutions Analytics Manager is responsible for driving data-driven decision-making across pricing and solution design functions. This role combines analytical expertise with strategic thinking to optimize pricing models, evaluate solution performance, and support commercial growth initiatives. The manager will work closely with Sales, Solution Design, and Direct Pricing teams to ensure competitive, margin-protected proposals and operational feasibility. Core Responsibilities & Duties Pricing Strategy & Analysis Develop and maintain pricing models for domestic and international freight forwarding. Analyze bid data to identify trends, margin opportunities, and competitive positioning. Support tariff updates (e.g., OMNI 7L Blanket, Czarlite, Legacy Tariff) and ensure alignment with market conditions. Solution Performance Evaluate proposed solutions for cost efficiency, transit compliance, and coverage optimization. Provide analytics to support decisions on Forward Air network utilization vs. vetted agent sourcing. Commercial Support Partner with Sales and Solution Design during bid cycles to provide data insights and scenario modeling. Create dashboards and reports for leadership on pricing performance, win/loss analysis, and profitability. Process Improvement Identify automation opportunities in pricing workflows and solution assembly. Implement tools and best practices to enhance speed and accuracy in bid responses. Governance Conduct post-mortem analysis on large bids to inform future strategies. Skills & Qualifications Bachelor's degree in Business, Supply Chain, Data Analytics, or related field. 5+ years of experience in pricing, analytics, or solution design within transportation or logistics. Strong proficiency in data analysis tools (Excel, Power BI, SQL). Knowledge of freight forwarding, LTL, and multi-modal transportation networks. Excellent communication and stakeholder management skills. Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated "time-definite" basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base. Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry. Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication
Forward Air, Inc.
Coppell, Texas
Position: Manager, Accounting Job Description: The Manager, Accounting will manage a set of accounting activities to ensure compliance with accepted accounting principles, corporate policies, and external audits. This person will manage the accounts' payable function, payroll function, monthly closing of accounts and preparation of reports in support of the financial statements. The Manager, Accounting will complete analysis and reconciliation of accounts and in development and implementation of accounting policies, procedures, and controls. Core Responsibilities & Duties: Manage the monthly financial close process, including ensuring all costs incurred are properly recorded, reviewing journal entries, account balance reconciliations and report preparation Participate in the ongoing development/establishment of accounting policies and procedures and operational strategies including the review and implementation of process and system changes Continued focus on improving system efficiencies and business practices Participate in strategic financial projects including upgrades/phase-two implementation of ERP software Ensure compliance with internal control policies Collaborate with external auditors to ensure successful audit results and compliance Interacts at all levels and with budget owners or other stakeholders to produce timely, efficient, and accurate month-end close and all internal management and financial reporting through annual report Responsible for hierarchy and scalability in chart of accounts and accuracy in the general ledger and financial statements and has ultimate authority over classification and booking of all transactions Analyze the effect of statutory accounting practices and studies regulations and guidance to ensure correct application of Generally Accepted Accounting Principles Make recommendations for changes as needed and ensure that company policies and procedures are followed and establish the proper techniques to discover and prevent fraud Prepare detailed journal entries and account analyses Assist with compilation of information for preparation of tax returns Work with Audit, Tax and Treasury Manager to ensure overall coordination of all financial accounting activities through annual report Other duties as assigned Qualifications: Bachelor's degree in accounting (master's degree in accounting or MBA is preferred) CPA certification is required Experience in transportation services, distribution, or manufacturing is preferred Big 4 Public Accounting experience preferred Knowledge of GAAP and other accounting concepts and experience in their application Highly organized, strong attention to detail Strong work ethic, high integrity Excellent communication skills Experience in writing technical accounting memos Knowledge of reporting tools & other MIS tools Experience with Microsoft Office, especially Excel Experience with Workiva Skills: The ideal candidate will possess a "can do" attitude with a "will do" work ethic Interpersonal skills necessary to build effective working relationships with employees at all levels of the organization Strong organization, prioritization, project management and consulting skill set General computer skills - Microsoft Office, Outlook, AS400 Excellent communication and problem-solving skills Forward Air is an Equal Opportunity employer. Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated "time-definite" basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base. Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry. Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication
Position: Manager, Accounting Job Description: The Manager, Accounting will manage a set of accounting activities to ensure compliance with accepted accounting principles, corporate policies, and external audits. This person will manage the accounts' payable function, payroll function, monthly closing of accounts and preparation of reports in support of the financial statements. The Manager, Accounting will complete analysis and reconciliation of accounts and in development and implementation of accounting policies, procedures, and controls. Core Responsibilities & Duties: Manage the monthly financial close process, including ensuring all costs incurred are properly recorded, reviewing journal entries, account balance reconciliations and report preparation Participate in the ongoing development/establishment of accounting policies and procedures and operational strategies including the review and implementation of process and system changes Continued focus on improving system efficiencies and business practices Participate in strategic financial projects including upgrades/phase-two implementation of ERP software Ensure compliance with internal control policies Collaborate with external auditors to ensure successful audit results and compliance Interacts at all levels and with budget owners or other stakeholders to produce timely, efficient, and accurate month-end close and all internal management and financial reporting through annual report Responsible for hierarchy and scalability in chart of accounts and accuracy in the general ledger and financial statements and has ultimate authority over classification and booking of all transactions Analyze the effect of statutory accounting practices and studies regulations and guidance to ensure correct application of Generally Accepted Accounting Principles Make recommendations for changes as needed and ensure that company policies and procedures are followed and establish the proper techniques to discover and prevent fraud Prepare detailed journal entries and account analyses Assist with compilation of information for preparation of tax returns Work with Audit, Tax and Treasury Manager to ensure overall coordination of all financial accounting activities through annual report Other duties as assigned Qualifications: Bachelor's degree in accounting (master's degree in accounting or MBA is preferred) CPA certification is required Experience in transportation services, distribution, or manufacturing is preferred Big 4 Public Accounting experience preferred Knowledge of GAAP and other accounting concepts and experience in their application Highly organized, strong attention to detail Strong work ethic, high integrity Excellent communication skills Experience in writing technical accounting memos Knowledge of reporting tools & other MIS tools Experience with Microsoft Office, especially Excel Experience with Workiva Skills: The ideal candidate will possess a "can do" attitude with a "will do" work ethic Interpersonal skills necessary to build effective working relationships with employees at all levels of the organization Strong organization, prioritization, project management and consulting skill set General computer skills - Microsoft Office, Outlook, AS400 Excellent communication and problem-solving skills Forward Air is an Equal Opportunity employer. Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated "time-definite" basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base. Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry. Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication