Kirkwood Community College

JOB GOAL: To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. GENERAL JOB SUMMARY: Build drinks; deliver food and beverage to patrons, directly or through servers. Must be able to manage patron's consumption of alcohol. This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/RESPONSIBILITIES: Build drinks; deliver food and beverage to patron's.Effectively manage patron's consumption of alcohol.Take food/beverage orders from serving staff or directly from patrons.Maintain the organization and cleanliness of bar, lounge and patio areas.Proficient on POS terminal and cash handling. Attend service and food trainings.Understand and practice "Serving Alcohol with Care" principles.Regular and consistent attendance at work.Perform other related work duties as assigned PERFORMANCE EXPECTATIONS: Must have the ability to take directions and effectively perform the work.Positive and customer service oriented attitude at all times.Maintain proper grooming and dress code standards.Must speak and understand English well enough to converse with customers, supervisors, and employees.Ability to stand and/or walk for the duration of shift.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing. MINIMUM QUALIFICATIONS: Must be at least 18 years of age. Preference will be given to candidates with Bartending experience in a professional setting. Preference will be given to those candidates with a post high school degree. Preference will be given to those candidates with a minimum of two years full-time, experience in a related hospitality setting or the equivalent education and related work experience. EEO AA/STATEMENT: Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: , Email: or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL , Telephone: Facsimile: , TDD Email: .

JOB GOAL: GENERAL JOB SUMMARY: Shifts needed are Evenings and Weekends, and a few Mornings 6-10:30 and lunch 10-2:30. Breakfast Server has a base rate of $9.23 plus tips, Lunch and Dinner shifts are $5.15 plus tips.The Class Act is a full-service, fine dining restaurant. Servers take orders and serve food and beverages to guests of The Class Act and In Room Dining guests. This position also serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/RESPONSIBILITIES: Provide prompt, courteous and efficient food and beverage service for The Class Act & In-Room Dining while handling customers' needs effectively.Ensure a clean and safe working environment and relay any deficiencies to supervisors.Participate in departmental meetings, interdepartmental meetings, pre-shift meetings and incentive programs. Understand and practice "Serving Alcohol with Care" principles. Adhere to all environment policies and procedures as required. Regular and consistent attendance at work.Perform other related work duties as assigned. PERFORMANCE EXPECTATIONS: Sound knowledge of wines, beer and spirits is an asset. Knowledgeable of table service procedures and table etiquette. Ability to remember, recite and promote the variety of menu items.Excellent customer service skills. Bartending skills are an asset. Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: This position works in a restaurant setting. Standing over 2/3 of the time. Walking over 2/3 of the time. Using hands over 2/3 of the time. Reaching with hands and arms up to 2/3 of the time. Talking or hearing 2/3 of the time. Lifting up to 50 pounds over 2/3 of the time.MINIMUM QUALIFICATIONS: High school diploma or the equivalent required. Preference will be given to those candidates with a post high school degree. Preference will be given to those candidates with a minimum of two years full-time, experience in a related hospitality setting or the equivalent education and related work experience. EEO AA/STATEMENT: Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: , Email: or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL , Telephone: Facsimile: , TDD Email: .

JOB GOAL: To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. GENERAL JOB SUMMARY: The Director will provide educational leadership for all concurrent enrollment programs and services at the Kirkwood Regional Center at the University of Iowa and advocate for all Johnson County area concurrent enrollment students in all formats. The role requires ongoing collaboration with the Kirkwood K-12 Partnership Team, Facilities, Operations, Academic, and Student Service departments, Continuing Education, partnering school districts, and community stakeholders. The work schedule for this position will be Monday through Friday daytime hours with occasional nights and weekends. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability- working with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and creating a welcoming, diverse, and inclusive environment.Perseverance- a commitment to excellence even in the face of adversity or delay in achieving success.Lead- regardless of title, through positive influence.DUTIES/RESPONSIBILITIES: Regular and consistent attendance at the regional center and campus meetings where applicable.Manage professional relationships with local high schools, appropriate business, agency, and community organizations and individuals within the Kirkwood Regional Center service area. Hire, supervise, support, and conduct performance appraisal for Center staff and adjunct instructors.Collaborate and assist with annual building room scheduling and rental requests that are made with the Facilities room scheduler. Serve as budget officer for Regional Center and related programming: manage budget allocations and authorize/approve expenditures.Communicate with the Facilities and Operations Division about ongoing building related concerns and maintenance needs. Assist with student services for concurrent enrollment students such as: student advising, student orientation, enrollment, student development, student life, ADA Case Management, financial aid, and career development.Collaborate with all academic and student service departments.Provide general oversight of the Kirkwood Regional Center Partnership and its partnership team.Develop and implement department goals and monitor their achievement. Contribute to the effective implementation of program standards set by state and accrediting organizations.Provide support to the facilities, equipment and material needs of instructional programs. Assist in formulating and implementing marketing and communication plans.Collaborate with Dean of Students to facilitate student discipline and academic integrity issues. Collaborate with the Workplace Learning Connection for outreach to partnering school districts.Serve as an active member of the community, especially education-related boards and committees.Serve on college committees; participate in training and professional development opportunities.Visit classrooms with ongoing support and growth of students and faculty.Coordinate requested and approved facility events and tours.Perform other related work duties as assigned. PERFORMANCE EXPECTATIONS: Be able and willing to represent the College in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve.Must be a self-motivated, energetic and creative with proven leadership, planning, and project management skills.Be able to manage multi-faceted projects from start to finish with little oversight.Express oneself clearly and effectively in oral and written form.Must have own transportation to travel to other Kirkwood facilities, businesses and agencies to meet with college and community personnel and clients in Linn County.Above average knowledge of personal computers, general office equipment and educational media equipment.Assume responsibility; deal effectively with problems and exercise independent judgment when making decisions while upholding Kirkwood and other program policies, procedures and compliance requirements.Establish and maintain good working relationships with colleagues, staff, administrators, clients and general public.Possess strong human relations skills. Ability to get along with diverse populations.Possess knowledge of career trends and essential employment skills that assist the department in meeting the needs of the current and future work force.Possess excellent conceptual and planning skills and be able to relate well with other professional educators within the college and at partner high schools.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing. MINIMUM QUALIFICATIONS: Master's degree from an accredited institution of higher education.Must have a minimum of five years successful full-time related work experience in an educational setting. Demonstrated leadership experience in education. PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS: Master's degree in Education or Higher Education from an accredited institution of higher education.Prior teaching experience at the secondary or post-secondary level.Experience working in higher education.Knowledge of Senior Year Plus and experience working with concurrent enrollment.EEO/AA STATEMENT:It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, , , or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO , Telephone: FAX: , TDD Email: .WHY KIRKWOOD: Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life.Review of applications will continue until the position is filled.

JOB GOAL: JOB GOAL: To advance Kirkwood's Center for Hospitality Excellence's vision to lead the world in educating and preparing the finest hospitality professionals that will impact the global community. Our Mission is to be the best place to learn, recruit and stay. We do this by teaching, developing and serving . GENERAL JOB SUMMARY: Welcomes patrons, seats them at tables, and helps to ensure the quality of facilities and service. This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.Lead- regardless of title, through positive influence.DUTIES/RESPONSIBILITIES: Greet guests and seat them at tables or in waiting areas providing them with menus/specials.Assign patrons to tables suitable for their needs.Answer all incoming calls taking reservations, messages and In-Room dining orders and relaying information to appropriate staff.Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed. Versed with all menus to be able to answer any questions guests may have.Regular and consistent attendance at work.Perform other related work duties as assigned. PERFORMANCE EXPECTATIONS: Must have the ability to take directions and effectively perform the work.Positive and customer service oriented attitude at all times.Maintain proper grooming and dress code standards.Must speak and understand English well enough to converse with customers, supervisors, and employees.Ability to stand and/or walk for the duration of shift.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Position involves working in a business setting. Occasional (10-33%) sitting, viewing equipment and supplies and other types of close visual work. Frequent (34-66%) reaching, pulling, grasping and pushing. Constant (67-100%) standing, walking, repetitive motion, talking and listening. MINIMUM QUALIFICATIONS: Must be 16 years old.Must have excellent verbal communication skills and customer service skills.Preference will be given to those candidates with a post high school degree. Preference will be given to those candidates with a minimum of two years full-time, experience in a related hospitality setting or the equivalent education and related work experience. EEO AA/STATEMENT: Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: , Email: or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL , Telephone: Facsimile: , TDD Email: .

JOB GOAL: Morning Shifts- Monday Through Friday To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. GENERAL JOB SUMMARY: The Cafe at Kirkwood (Iowa Hall, Main Campus at Kirkwood Community College) is a part of the same team that operates The Hotel at Kirkwood. The Café and its two on campus satellite locations, provide meals, snacks and beverages with fresh, high-quality ingredients, tasty gourmet menus to the students, employees and guests on Kirkwood's main campus. The Cashiers and Barista's are critical to a positive and efficient delivery of service and are main point of interaction with all of our customers. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/RESPONSIBILITIES: Greeting customers in a friendly manner and taking food and drink orders Answering customers' questions about menu choices Promoting and recommending menu options to customers Prepare and serve hot or cold beverages (such as coffee, espresso drinks, blended coffees, teas or smoothies) and Ice Cream Desserts. Facilitate a seamless, efficient and positive interaction at the point of sale, while ensuring all customer needs are met. Handle cash, check, and credit card transactions and Follow proper cash handling procedures. Suggest appropriate items to complete the transaction. Serve prepared foods such as muffins, pastries, and cakes. Slice fruits, vegetables or desserts for use in food service. Wrap, label and date food items and ensure compliance with Food Safety Guidelines. Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices. Must be knowledgeable about food storage/handling techniques. Clean or sanitize work areas, utensils, or equipment. Regular and consistent attendance at work. Ability to follow instructions (i.e. menus/recipes) and properly use kitchen equipment such as blenders, coffee makers, soft-serve machine, dishwashers and registers. Perform other related work duties as assigned, including supporting other roles such as prep cooks, catering and dishwashers. Effective time management and organizational skills with good memory to manage multiple orders simultaneously and recall faces, names, and preferences of frequent patrons.Have a true excitement for helping people and positively engage with customers and coworkers.Desire to be a part of an enthusiastic, fast paced and fun team. Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Physical Requirements The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing for 4 to 8 hours, bending, twisting, climbing and moving intermittently during working hours. Employees may use vision to monitor food quality and quantity and may also serve students, order supplies, collect money, etc. Also required are hearing and speaking abilities to exchange information. Work Environment: While performing the duties of this job, the employee regularly works in an indoor kitchen environment with exposure to heat from ovens, hot foods and steamers and cleaning chemicals, fumes, equipment, and metal objects. Employees also work around knives, dicers, mixers, slicers and other sharp objects. Work surfaces may be slippery. The noise level in the work environment is usually moderate but may be loud dependent on specific work site and/or equipment operation. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. MINIMUM QUALIFICATIONS: High school diploma or the equivalent required. PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS : Customer service background. Experience with computers, hardware, and software. Cash handling experience. Preference will be given to those candidates with a minimum of two years full-time experience in a related hospitality setting or the equivalent education and related work experience. EEO AA/STATEMENT: Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: , Email: or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL , Telephone: Facsimile: , TDD Email: .

JOB GOAL: To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. GENERAL JOB SUMMARY: The Instructional Lab Assistant for the Automotive Collision Repair program plays a key role in supporting the faculty and enhancing student learning. This part-time position collaborates with the lead faculty to provide hands-on instruction while maintaining a safe environment. The Instructional Lab Assistant provides guidance to students as they practice collision repair techniques, reinforcing classroom instruction and helping ensure skill development aligns with course objectives. Responsibilities also include maintaining a clean, organized, and safe lab environment and monitoring tools and equipment. The pay for this position is $18.31 per hour. This position can work up to 28 hours per week, pending the following lab schedule: Fall Semester: October 20 th to December 12 th , Monday through Thursday 8:00 am to 1:10 pmSpring Semester: January 12 th - May 4 th , Monday through Friday 8:00 am to 12:55 pmSummer Semester: May 18 th - June 30 th , Monday/Wednesday 7:00-1:20, Tuesday/Thursday 7:00 am to 5:20 pm UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/RESPONSIBILITIES: Support instructional delivery by assisting faculty during lab sessions and reinforcing course content through hands-on guidance and demonstrations. Maintain a safe, organized, and productive learning environment. Provide direct support to students as they work on lab or customer vehicles, offering instruction and feedback on techniques, tool usage, and industry-standard procedures. Assist in setting up lab equipment and materials in preparation for instructional activities; assist with teardown and cleanup after lab sessions. Support instructional continuity by serving as a substitute lab facilitator in the absence of the lead faculty member. Track inventory of tools, consumables, and safety supplies to ensure availability and accountability during lab activities. PERFORMANCE EXPECTATIONS: Demonstrate professionalism and model industry expectations in both technical skills and workplace behavior. Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing. MINIMUM QUALIFICATIONS: Degree or diploma in automotive collision repair/related field, OR a minimum of 3 years of work experience. LICENSES, CERTIFICATIONS, OR REGISTRATIONS REQUIRED: The following certifications are required or must be willing to obtain certifications upon hire:I-CAR PDP-EE or similar pro-level 1 training NESHAP HHHHHH National Rule Painter certificationI-CAR WCS03 Steel MIG Welding certification PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS : Similar welding certifications or I-CAR/painter training as it pertains to the collision repair industry. Experience teaching or facilitating training in a higher education setting. EEO/AA STATEMENT:It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404 or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO , Telephone: FAX: , TDD Email: .WHY KIRKWOOD: Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life.Review of applications will continue until the position is filled.

JOB GOAL: To advance The Kirkwood Community College Center for Hospitality Excellence's vision to lead the world in educating and preparing the finest hospitality professionals that will impact the global community. Our Mission is to be the best place to learn, recruit and stay. We do this by teaching, developing and serving. GENERAL JOB SUMMARY: This position can be Full-Time with benefits or Part-Time depending on the candidate's availability. SHIFTS: Some daytime shifts and mostly evening and weekend shifts. This position is tip eligible. This position must have a valid Iowa driver's license. Welcome, greet and assist guests with check-in/check-out processes, provide friendly and efficient transportation of guests in the hotel vehicles as needed, and accommodate guest needs during their stay in an attentive, courteous and friendly manner. This includes, but is not limited to escorting guests, opening doors, assisting guests with luggage and keeping the lobby space and entrance areas clean and welcoming.This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influenceDUTIES/RESPONSIBILITIES: Greet incoming guests and escort them to their destination in the building. Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts. Drive the hotel vehicles to transport guests as needed.Supply guests or travelers with directions, travel information, and other information such as available services and points of interest. Receive and mark baggage by completing and attaching claim checks. Assist physically challenged travelers and other guests with special needs. Deliver messages and run errands for guests. Explain the operation of room features such as locks, ventilation systems, and televisions. Keep sundry items clean, organized and stocked for guest purchases.Maintain clean, safe and fueled hotel vehicles.Maintain lobbies, public spaces and entrance areas for travelers or guests.Maintain compliance with required training as designated by supervisor. PERFORMANCE EXPECTATIONS : Be able and willing to represent the college in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve.Excellent phone etiquette & communication skills.Must have professional appearance and attitude.Must have knowledge of the local area.Serve as professional role model.Assist students in achieving course objectives.Coach and nurture student in performance of skills.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: The following physical conditions and hazards may be encountered while working in this position: Indoor environment Outdoor environment Extreme temperaturesPosition involves working in an office setting. Constant (67-100%) standing, pushing, pulling and grasping, talking and hearing. Frequent (34-66%) reaching and viewing a computer, and other types of close visual work. Occasional (10-33%) sitting, repetitive motion. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned MINIMUM QUALIFICATIONS: High school diploma or the equivalent required. Must be 18years of age or older.LICENSES, CERTIFICATIONS, OR REGISTRATIONS REQUIRED: Must have a valid Iowa driver's license and qualify for a chauffer's class D endorsement. PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS: Preference will be given to those candidates with a post high school degree. Preference will be given to those candidates with a minimum of two years full-time experience in a related hospitality setting or the equivalent education and related work experience. EEO AA/STATEMENT: Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: , Email: or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL , Telephone: Facsimile: , TDD Email: .

JOB GOAL: To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. GENERAL JOB SUMMARY: The CRM Administrator is responsible for the overall administration and support of the Customer Relationship Management (CRM) system across the organization to strengthen enrollment outcomes, streamline communication, and evaluate the effectiveness of strategies from implementation through long-term use. Housed within the Marketing Department, the CRM Administrator plays a strategic role in managing recruitment communications and student engagement throughout the lifecycle, while overseeing the configuration, administration, and support of the college's CRM systems. The successful candidate: Is curious and motivated to learn CRM systems and actively participate in the broader CRM communityServes as the "go-to" expert for CRM users (e.g., admissions, K-12 partnerships, enrollment, etc.)Advocates for the CRM's appropriate and effective use to enhance the student experience and enrollment resultsMaintains data integrity and oversees data migration, integration, and reporting processesCollaborates closely with IT, admissions, enrollment, and leadership to align CRM functionality with institutional goals The CRM Administrator must be flexible, open to new ideas and changing priorities, team-oriented, customer-focused, organized, detail-oriented, and a self-starter who can work independently. Strong verbal and written communication skills are essential for engaging both technical and non-technical audiences. WORK SCHEDULE AND LOCATION : This position is eligible for a hybrid work schedule, with a combination of on-campus and remote workdays each week. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability- working together with a willingness to take ownership and accountability for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/RESPONSIBILITIES: Serve as a strategic lead for the CRM system, providing guidance on system capabilities, usage, schedules, and enrollment outcomes.Design, configure, and implement CRM processes including workflows, forms, communication tracking, and reporting.Train employees on system functionality to ensure thorough understanding and maximize user adoption.Collaborate closely with departments across the college - especially marketing, admissions, and enrollment - to maximize CRM capabilities in support of communication strategy, including the development and management of communication deployment schedules.Lead the development and execution of communication strategies via the CRM platform in collaboration with the Marketing team to drive engagement and matriculation.Develop and maintain dashboards and performance metrics to assess activity impact on enrollment.Monitor data quality, oversee data migration/import/export, and ensure accuracy from all lead sources.Work closely with IT to integrate supporting tools, manage system performance, troubleshoot issues, and support upgrades.Recommend and implement business process improvements and CRM enhancements.Provide proactive support to users and champion continuous improvement of the system.Perform other related work duties as assigned PERFORMANCE EXPECTATIONS: Be able and willing to represent the College in the most positive manner with prospective, former and current students, clients, suppliers and the community we serveMust possess excellent customer service skillsMust be self-motivated and energetic, with strong computer skills, and proven success working within a team-based environmentMust pay attention to details Must be able to work independently, accept responsibility with limited supervision, manage multiple tasks to completion, and work with frequent interruptionsAbility to interpret questions, identify problems, propose solutions and process improvements, and read reference manuals.Ability to identify actionable insights from ambiguous and sometimes limited informationUnderstand how to successfully communicate information to both technical and non-technical audiencesAbility to make oral presentations and written reports in a concise and effective mannerMust possess excellent planning, organizational, and presentation skills Seek and participate in development opportunities surpassing required training.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.MINIMUM QUALIFICATIONS: Associate's degree or equivalent combination of education and experience2 years of hands-on experience with configuring and administering CRM systems Demonstrated skills in communication, problem solving, and process/workflow development PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS : Bachelor's degree in Marketing, Communications, Business, Information Systems, or related field3+ years hands-on experience with CRM configuration and administration in higher edExperience with higher education-specific CRM platforms (Recruit, Slate, Anthology, Element 451)Familiarity with marketing automation, audience segmentation, and campaign performance metrics EEO AA/STATEMENT: It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404 or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO , Telephone: FAX: , TDD Email: . WHY KIRKWOOD: Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life. Review of applications will continue until the position is filled.

JOB GOAL: To advance The Kirkwood Community College Center for Hospitality Excellence's vision to lead the world in educating and preparing the finest hospitality professionals that will impact the global community. Our Mission is to be the best place to learn, recruit and stay. We do this by teaching, developing and serving. GENERAL JOB SUMMARY: This position can be Full-Time with benefits or Part-Time depending on the candidate's availability. SHIFTS: Some daytime shifts and mostly evening and weekend shifts. This position is tip eligible. This position must have a valid Iowa driver's license. Welcome, greet and assist guests with check-in/check-out processes, provide friendly and efficient transportation of guests in the hotel vehicles as needed, and accommodate guest needs during their stay in an attentive, courteous and friendly manner. This includes, but is not limited to escorting guests, opening doors, assisting guests with luggage and keeping the lobby space and entrance areas clean and welcoming.This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influenceDUTIES/RESPONSIBILITIES: Greet incoming guests and escort them to their destination in the building. Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts. Drive the hotel vehicles to transport guests as needed.Supply guests or travelers with directions, travel information, and other information such as available services and points of interest. Receive and mark baggage by completing and attaching claim checks. Assist physically challenged travelers and other guests with special needs. Deliver messages and run errands for guests. Explain the operation of room features such as locks, ventilation systems, and televisions. Keep sundry items clean, organized and stocked for guest purchases.Maintain clean, safe and fueled hotel vehicles.Maintain lobbies, public spaces and entrance areas for travelers or guests.Maintain compliance with required training as designated by supervisor. PERFORMANCE EXPECTATIONS : Be able and willing to represent the college in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve.Excellent phone etiquette & communication skills.Must have professional appearance and attitude.Must have knowledge of the local area.Serve as professional role model.Assist students in achieving course objectives.Coach and nurture student in performance of skills.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: The following physical conditions and hazards may be encountered while working in this position: Indoor environment Outdoor environment Extreme temperaturesPosition involves working in an office setting. Constant (67-100%) standing, pushing, pulling and grasping, talking and hearing. Frequent (34-66%) reaching and viewing a computer, and other types of close visual work. Occasional (10-33%) sitting, repetitive motion. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned MINIMUM QUALIFICATIONS: High school diploma or the equivalent required. Must be 18years of age or older.LICENSES, CERTIFICATIONS, OR REGISTRATIONS REQUIRED: Must have a valid Iowa driver's license and qualify for a chauffer's class D endorsement. PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS: Preference will be given to those candidates with a post high school degree. Preference will be given to those candidates with a minimum of two years full-time experience in a related hospitality setting or the equivalent education and related work experience. EEO AA/STATEMENT: Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: , Email: or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL , Telephone: Facsimile: , TDD Email: .

JOB GOAL: To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. GENERAL JOB SUMMARY: Build drinks; deliver food and beverage to patrons, directly or through servers. Must be able to manage patron's consumption of alcohol. This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/RESPONSIBILITIES: Build drinks; deliver food and beverage to patron's.Effectively manage patron's consumption of alcohol.Take food/beverage orders from serving staff or directly from patrons.Maintain the organization and cleanliness of bar, lounge and patio areas.Proficient on POS terminal and cash handling. Attend service and food trainings.Understand and practice "Serving Alcohol with Care" principles.Regular and consistent attendance at work.Perform other related work duties as assigned PERFORMANCE EXPECTATIONS: Must have the ability to take directions and effectively perform the work.Positive and customer service oriented attitude at all times.Maintain proper grooming and dress code standards.Must speak and understand English well enough to converse with customers, supervisors, and employees.Ability to stand and/or walk for the duration of shift.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing. MINIMUM QUALIFICATIONS: Must be at least 18 years of age. Preference will be given to candidates with Bartending experience in a professional setting. Preference will be given to those candidates with a post high school degree. Preference will be given to those candidates with a minimum of two years full-time, experience in a related hospitality setting or the equivalent education and related work experience. EEO AA/STATEMENT: Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: , Email: or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL , Telephone: Facsimile: , TDD Email: .

JOB GOAL: To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. GENERAL JOB SUMMARY: The CRM Administrator is responsible for the overall administration and support of the Customer Relationship Management (CRM) system across the organization to strengthen enrollment outcomes, streamline communication, and evaluate the effectiveness of strategies from implementation through long-term use. Housed within the Marketing Department, the CRM Administrator plays a strategic role in managing recruitment communications and student engagement throughout the lifecycle, while overseeing the configuration, administration, and support of the college's CRM systems. The successful candidate: Is curious and motivated to learn CRM systems and actively participate in the broader CRM communityServes as the "go-to" expert for CRM users (e.g., admissions, K-12 partnerships, enrollment, etc.)Advocates for the CRM's appropriate and effective use to enhance the student experience and enrollment resultsMaintains data integrity and oversees data migration, integration, and reporting processesCollaborates closely with IT, admissions, enrollment, and leadership to align CRM functionality with institutional goals The CRM Administrator must be flexible, open to new ideas and changing priorities, team-oriented, customer-focused, organized, detail-oriented, and a self-starter who can work independently. Strong verbal and written communication skills are essential for engaging both technical and non-technical audiences. WORK SCHEDULE AND LOCATION : This position is eligible for a hybrid work schedule, with a combination of on-campus and remote workdays each week. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability- working together with a willingness to take ownership and accountability for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/RESPONSIBILITIES: Serve as a strategic lead for the CRM system, providing guidance on system capabilities, usage, schedules, and enrollment outcomes.Design, configure, and implement CRM processes including workflows, forms, communication tracking, and reporting.Train employees on system functionality to ensure thorough understanding and maximize user adoption.Collaborate closely with departments across the college - especially marketing, admissions, and enrollment - to maximize CRM capabilities in support of communication strategy, including the development and management of communication deployment schedules.Lead the development and execution of communication strategies via the CRM platform in collaboration with the Marketing team to drive engagement and matriculation.Develop and maintain dashboards and performance metrics to assess activity impact on enrollment.Monitor data quality, oversee data migration/import/export, and ensure accuracy from all lead sources.Work closely with IT to integrate supporting tools, manage system performance, troubleshoot issues, and support upgrades.Recommend and implement business process improvements and CRM enhancements.Provide proactive support to users and champion continuous improvement of the system.Perform other related work duties as assigned PERFORMANCE EXPECTATIONS: Be able and willing to represent the College in the most positive manner with prospective, former and current students, clients, suppliers and the community we serveMust possess excellent customer service skillsMust be self-motivated and energetic, with strong computer skills, and proven success working within a team-based environmentMust pay attention to details Must be able to work independently, accept responsibility with limited supervision, manage multiple tasks to completion, and work with frequent interruptionsAbility to interpret questions, identify problems, propose solutions and process improvements, and read reference manuals.Ability to identify actionable insights from ambiguous and sometimes limited informationUnderstand how to successfully communicate information to both technical and non-technical audiencesAbility to make oral presentations and written reports in a concise and effective mannerMust possess excellent planning, organizational, and presentation skills Seek and participate in development opportunities surpassing required training.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.MINIMUM QUALIFICATIONS: Associate's degree or equivalent combination of education and experience2 years of hands-on experience with configuring and administering CRM systems Demonstrated skills in communication, problem solving, and process/workflow development PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS : Bachelor's degree in Marketing, Communications, Business, Information Systems, or related field3+ years hands-on experience with CRM configuration and administration in higher edExperience with higher education-specific CRM platforms (Recruit, Slate, Anthology, Element 451)Familiarity with marketing automation, audience segmentation, and campaign performance metrics EEO AA/STATEMENT: It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404 or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO , Telephone: FAX: , TDD Email: . WHY KIRKWOOD: Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life. Review of applications will continue until the position is filled.

JOB GOAL: To advance The Kirkwood Community College Center for Hospitality Excellence's vision to lead the world in educating and preparing the finest hospitality professionals that will impact the global community. Our Mission is to be the best place to learn, recruit and stay. We do this by teaching, developing and serving. GENERAL JOB SUMMARY: This position can be Full-Time with benefits or Part-Time depending on the candidate's availability. SHIFTS: Some daytime shifts and mostly evening and weekend shifts. This position is tip eligible. This position must have a valid Iowa driver's license. Welcome, greet and assist guests with check-in/check-out processes, provide friendly and efficient transportation of guests in the hotel vehicles as needed, and accommodate guest needs during their stay in an attentive, courteous and friendly manner. This includes, but is not limited to escorting guests, opening doors, assisting guests with luggage and keeping the lobby space and entrance areas clean and welcoming.This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influenceDUTIES/RESPONSIBILITIES: Greet incoming guests and escort them to their destination in the building. Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts. Drive the hotel vehicles to transport guests as needed.Supply guests or travelers with directions, travel information, and other information such as available services and points of interest. Receive and mark baggage by completing and attaching claim checks. Assist physically challenged travelers and other guests with special needs. Deliver messages and run errands for guests. Explain the operation of room features such as locks, ventilation systems, and televisions. Keep sundry items clean, organized and stocked for guest purchases.Maintain clean, safe and fueled hotel vehicles.Maintain lobbies, public spaces and entrance areas for travelers or guests.Maintain compliance with required training as designated by supervisor. PERFORMANCE EXPECTATIONS : Be able and willing to represent the college in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve.Excellent phone etiquette & communication skills.Must have professional appearance and attitude.Must have knowledge of the local area.Serve as professional role model.Assist students in achieving course objectives.Coach and nurture student in performance of skills.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: The following physical conditions and hazards may be encountered while working in this position: Indoor environment Outdoor environment Extreme temperaturesPosition involves working in an office setting. Constant (67-100%) standing, pushing, pulling and grasping, talking and hearing. Frequent (34-66%) reaching and viewing a computer, and other types of close visual work. Occasional (10-33%) sitting, repetitive motion. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned MINIMUM QUALIFICATIONS: High school diploma or the equivalent required. Must be 18years of age or older.LICENSES, CERTIFICATIONS, OR REGISTRATIONS REQUIRED: Must have a valid Iowa driver's license and qualify for a chauffer's class D endorsement. PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS: Preference will be given to those candidates with a post high school degree. Preference will be given to those candidates with a minimum of two years full-time experience in a related hospitality setting or the equivalent education and related work experience. EEO AA/STATEMENT: Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: , Email: or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL , Telephone: Facsimile: , TDD Email: .

JOB GOAL: To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. GENERAL JOB SUMMARY: The instructor will be responsible for the in-truck instruction of the professional truck driving program, both on the truck driving range and on the road. They will be responsible for evaluating and reporting student performance and progress in the identified formats. In this position instructors will work with students at varying levels of proficiency and understanding. This position will be part time as needed. The schedule is normally Monday-Friday days, but may require working nights and/or weekends per scheduling needs UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/RESPONSIBILITIES: Maintain student engagement in a variety of settings, including within the truck cab, on the truck driving range, and within the classroom. Able to provide information to students through demonstration, written communication, and verbal instructions. Complete timely and accurate student performance records Perform pre and post trip inspections regularly and accurately Perform other related work duties as assigned. PERFORMANCE EXPECTATIONS: Provide expert instructional information as related to the transportation industry in a professional methodPossess a high degree of attention to prevent injury to learners, staff, and public Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Position involves frequent (34-66%) reaching, standing, sitting, talking, visual acuity, and climbing into semi-truck cabs and semi-trailers. Occasional (10-33%) stooping, kneeling, crouching, crawling, walking, pushing, pulling, grasping and repetitive motion. Will travel over-the-road with students operating trucks to teach and perform other related work as required. Potentially subject to extreme heat (temperatures above 90 degrees for periods of more than an hour); and to extreme cold (temperatures below 32 degrees for periods of more than one hour) to perform duties on the truck driving and safety range. Potentially subject to noise; vibration; hazards such as moving mechanical parts and electrical current; hazardous chemicals; and fume and odors. MINIMUM QUALIFICATIONS: High school or equivalency required. Must pass DOT long form physical and drug test LICENSES, CERTIFICATIONS, OR REGISTRATIONS REQUIRED: Minimum of three years' professional driving experience over-the-road required (coast-to-coast desirable). Must have valid commercial driver's license (CDL) from the state of Iowa and good driving record . Must pass DOT long form physical and drug test PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS : Prior teaching or other educational work experience preferred. EEO/AA STATEMENT:It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, , , or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO , Telephone: FAX: , TDD Email: .WHY KIRKWOOD: Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life.Review of applications will continue until the position is filled.

JOB GOAL: To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. GENERAL JOB SUMMARY: Under limited supervision, the Continuing Education Instructor is responsible for facilitating Drivers Education programs, via behind the wheel vehicle settings. The Instructor will have knowledge of the Department of Transportation curriculum for Driver's Education in Iowa. The Instructor will provide exemplary customer service through positive class interaction, meeting the participant needs, maintaining a clean, neat, and inviting learning experience while having a positive and upbeat attitude. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.Lead- regardless of title, through positive influence.DUTIES/RESPONSIBILITIES: Answer student Drivers Education questions & provide behind the wheel instruction. Effectively communicate with participants and Continuing Education Staff. Clean automobile before and after each class. Answer questions and provide resources as appropriate to participants. Deliver course content and ensure that learning outcomes are met. Complete all required paperwork as requested by Continuing Education Staff. Perform other related work duties as assigned. PERFORMANCE EXPECTATIONS: Familiarity State of Iowa Drivers Education curriculum & education requirements Be able and willing to represent the College in the most positive manner with prospective, former, and current participants, clients, suppliers, and the community we serve. Establish and maintain good working relationships with participants, staff and fellow Learning Facilitators. Possess strong human relations skills and be able to interact with diverse personalities. Communicate clearly, concisely, logically, and coherently orally and in writing. Deal responsibly and effectively with problems, and exercise independent judgment when making decisions. Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Position involves working in a classroom setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching utilizing art equipment and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing. MINIMUM QUALIFICATIONS: High school diploma required Valid driver's license requried Secondary teacher license required with Driver's Education endorsement or Behind the Wheel certification required Ability to work flexible shifts - afternoon & evening PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS : Four year degree preferred, not required Familiarity with remote communication software such as Zoom or Google Meet EEO/AA STATEMENT:It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, , , or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO , Telephone: FAX: , TDD Email: .WHY KIRKWOOD: Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life.Review of applications will continue until the position is filled.

JOB GOAL: Weekend Availability is a must. To advance The Kirkwood Community College Center for Hospitality Excellence's vision to lead the world in educating and preparing the finest hospitality professionals that will impact the global community. Our Mission is to be the best place to learn, recruit and stay. We do this by teaching, developing and serving. GENERAL JOB SUMMARY: Prepare, season, and cook soups, meats, vegetables, desserts, or other foodstuffs for both fine dining restaurant and banquet/event guests. This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/RESPONSIBILITIES: Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices. Substitute for, assist other cooks during emergencies, or rush periods. Wash, peel, cut, and seed fruits and vegetables in preparation for use.Prepare, season, and cook soups, meats, vegetables, desserts, or other foodstuffs for consumption.Identify, list and explain ingredients in response to dietary inquiries.Prepare and serve family meals for Hotel employees.Regular and consistent attendance at work.Perform other related work duties as assigned. Cook II- Must Demonstrate Constantly certain predefined kitchen skills. PERFORMANCE EXPECTATIONS: Effective time management and organizational skills.Ability to follow instructions (i.e. menus/recipes) as well as to cook and plan meals.Must be able to stand 5-6 hours a day and to squat, reach & bend on a regular basis.Must have knowledge of food storage/handling techniques.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Position involves working in a kitchen setting. Occasional (10-33%) sitting, climbing, stooping, kneeling, crouching and crawling. Frequent (34-66%) lifting up to 50 pounds. Constant (67-100%) standing, walking, reaching, talking, hearing, tasting and smelling. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. MINIMUM QUALIFICATIONS: High school diploma or the equivalent required. Some Kitchen Line or Prep Experience desired. PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS: Preference will be given to those candidates with a post high school degree. Preference will be given to those candidates with a minimum of two years full-time experience in a related hospitality setting or the equivalent education and related work experience. EEO AA/STATEMENT: Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: , Email: or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL , Telephone: Facsimile: , TDD Email: .

JOB GOAL: To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. GENERAL JOB SUMMARY: The Associate Director of Operations is responsible for overseeing and managing the daily operational functions of the Department of Health, which includes 15 academic programs and the simulation center. Under the direction of the Dean and Associate Deans of Health, the Operations Manager will lead a team of operations coordinators and departmental assistants. This role ensures seamless execution of administrative operations such as budgeting, curriculum processing, compliance monitoring, scheduling, reporting, program admissions and internal/external customer service. The individual will also serve as the operational liaison across departmental units and other institutional stakeholders. The typical work schedule for this position will be Monday through Friday from 8am to 5pm. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/RESPONSIBILITIES: Supervise, mentor, and evaluate operations coordinators and department assistants across all Health programs.Provide administrative oversight and leadership for operational functions including budgets, staffing, procurement, scheduling, curriculum changes, and department logistics.Manage operational support for the Health Simulation Center in collaboration with program leads and technical staff.Coordinate curriculum updates, scheduling processes, and course build in collaboration with academic leadership.Oversee internal compliance tracking and documentation to ensure alignment with accrediting bodies and college policies.Collaborate with Dean and faculty to support departmental planning, program assessment data, and operational reporting.Manage fiscal activities including payroll processes, resource allocation, supply purchasing, and cost tracking.Assist in the preparation and review of operational reports, contracts, and institutional reviews, including Cobblestone submissions.Lead continuous improvement initiatives within the Health department to streamline operations and enhance service delivery.Represent the department at college-wide meetings and initiatives as assigned.Support onboarding of new staff and training for departmental tools, platforms, and procedures.Perform other related work duties as assigned. PERFORMANCE EXPECTATIONS: Be able and willing to represent the College in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Willing and able to work in a team-based environment with a variety of customers groups; maintaining attitudes of respect, assistance, honesty and resourcefulness. Demonstrate independent judgment, initiative, organizational and problem-solving skills for the successful operation of programs and services in an environment of frequent interruptions. Demonstrate highest level of personal and professional integrity. Develop strong organizational, project management, and analytical skills that ensure consistency in operational processes, written and verbal communication, and reports Ability to manage multiple projects with competing deadlines and deliver on time. Demonstrate strong computer literacy and technology skills and proficient knowledge of Microsoft Office products, and ability to learn and maintain new software systems. Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing. MINIMUM QUALIFICATIONS: Bachelor's degree from an accredited institution.3+ years of experience in operations or project management.3+ years of supervisory experience.Demonstrated experience with budgeting, scheduling, and administrative coordination in an educational setting. PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS : Master's degree in Business Administration, Education, Health Administration, or a related field.5+ years of operational management in a higher education or healthcare setting.Experience managing simulation centers or complex academic facilities.Familiarity with academic compliance and accreditation standards.Proficiency with institutional platforms (e.g., curriculum systems, scheduling software, enterprise finance systems).Community college experience. EEO/AA STATEMENT:It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404 or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO , Telephone: FAX: , TDD Email: .WHY KIRKWOOD: Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life.Review of applications will continue until the position is filled.

JOB GOAL: To advance the college's mission, vision, principles, values, and strategic initiatives through continuous improvement decisions. GENERAL JOB SUMMARY: Under limited supervision, this position will be the first point of contact for the office and various day-to-day office tasks. Your responsibilities will include answering phones, greeting guests, interacting with college personnel, and utilizing a Microsoft Office Suite to complete special projects. You will also help plan and organize department specific events. The office is open from 8 am to 5 pm, Monday through Friday. The student's schedule will depend on their availability during the office's operating hours. Employment would begin the week of September 1, 2025, depending on the selected intern's schedule. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and creating a welcoming, diverse, and inclusive environment. Perseverance- a commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/RESPONSIBILITIES: Greet students, parents, college personnel, and community members who visit the office.Answering phones and providing frontline support for the office.Utilizing strong computer skills; knowledgeable with Microsoft Office Suite and Adobe Acrobat.Creating flyers and promotional materials for the department. Knowledge of social media platforms is a plus.Perform other related work duties as assigned. PERFORMANCE EXPECTATIONS: Must be enthusiastic, self-motivated and energetic, able to meet and deal effectively with students, parents, college personnel, and the community we serve.Work efficiently and effectively in an environment that, at times, can be stressful and have frequent interruptions.High-level skills in applying collaborative, organizational, interpersonal, and communication skills-oral and written.Possess strong multi-tasking skills.Confidentiality is required.Requires strong organizational skills, good communication skills, and attention to detail. Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: The position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking, and hearing. MINIMUM QUALIFICATIONS: Must be a registered student PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS: Proficiency in various office and spreadsheet software including but not limited to Word, Excel, PowerPoint, and ability to learn other software programs. EEO/AA STATEMENT:It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, , , or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO , Telephone: FAX: , TDD Email: .WHY KIRKWOOD: Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life.Review of applications will continue until the position is filled.

JOB GOAL: To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. GENERAL JOB SUMMARY: Build drinks; deliver food and beverage to patrons, directly or through servers. Must be able to manage patron's consumption of alcohol. This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/RESPONSIBILITIES: Build drinks; deliver food and beverage to patron's.Effectively manage patron's consumption of alcohol.Take food/beverage orders from serving staff or directly from patrons.Maintain the organization and cleanliness of bar, lounge and patio areas.Proficient on POS terminal and cash handling. Attend service and food trainings.Understand and practice "Serving Alcohol with Care" principles.Regular and consistent attendance at work.Perform other related work duties as assigned PERFORMANCE EXPECTATIONS: Must have the ability to take directions and effectively perform the work.Positive and customer service oriented attitude at all times.Maintain proper grooming and dress code standards.Must speak and understand English well enough to converse with customers, supervisors, and employees.Ability to stand and/or walk for the duration of shift.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing. MINIMUM QUALIFICATIONS: Must be at least 18 years of age. Preference will be given to candidates with Bartending experience in a professional setting. Preference will be given to those candidates with a post high school degree. Preference will be given to those candidates with a minimum of two years full-time, experience in a related hospitality setting or the equivalent education and related work experience. EEO AA/STATEMENT: Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: , Email: or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL , Telephone: Facsimile: , TDD Email: .

JOB GOAL: To advance The Kirkwood Community College Center for Hospitality Excellence's vision to lead the world in educating and preparing the finest hospitality professionals that will impact the global community. Our Mission is to be the best place to learn, recruit and stay. We do this by teaching, developing and serving. GENERAL JOB SUMMARY: This position can be Full-Time with benefits or Part-Time depending on the candidate's availability. SHIFTS: Some daytime shifts and mostly evening and weekend shifts. This position is tip eligible. This position must have a valid Iowa driver's license. Welcome, greet and assist guests with check-in/check-out processes, provide friendly and efficient transportation of guests in the hotel vehicles as needed, and accommodate guest needs during their stay in an attentive, courteous and friendly manner. This includes, but is not limited to escorting guests, opening doors, assisting guests with luggage and keeping the lobby space and entrance areas clean and welcoming.This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influenceDUTIES/RESPONSIBILITIES: Greet incoming guests and escort them to their destination in the building. Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts. Drive the hotel vehicles to transport guests as needed.Supply guests or travelers with directions, travel information, and other information such as available services and points of interest. Receive and mark baggage by completing and attaching claim checks. Assist physically challenged travelers and other guests with special needs. Deliver messages and run errands for guests. Explain the operation of room features such as locks, ventilation systems, and televisions. Keep sundry items clean, organized and stocked for guest purchases.Maintain clean, safe and fueled hotel vehicles.Maintain lobbies, public spaces and entrance areas for travelers or guests.Maintain compliance with required training as designated by supervisor. PERFORMANCE EXPECTATIONS : Be able and willing to represent the college in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve.Excellent phone etiquette & communication skills.Must have professional appearance and attitude.Must have knowledge of the local area.Serve as professional role model.Assist students in achieving course objectives.Coach and nurture student in performance of skills.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: The following physical conditions and hazards may be encountered while working in this position: Indoor environment Outdoor environment Extreme temperaturesPosition involves working in an office setting. Constant (67-100%) standing, pushing, pulling and grasping, talking and hearing. Frequent (34-66%) reaching and viewing a computer, and other types of close visual work. Occasional (10-33%) sitting, repetitive motion. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned MINIMUM QUALIFICATIONS: High school diploma or the equivalent required. Must be 18years of age or older.LICENSES, CERTIFICATIONS, OR REGISTRATIONS REQUIRED: Must have a valid Iowa driver's license and qualify for a chauffer's class D endorsement. PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS: Preference will be given to those candidates with a post high school degree. Preference will be given to those candidates with a minimum of two years full-time experience in a related hospitality setting or the equivalent education and related work experience. EEO AA/STATEMENT: Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: , Email: or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL , Telephone: Facsimile: , TDD Email: .

JOB GOAL: To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. Sunday and Monday working days will be paid $2.00 more/hour. GENERAL JOB SUMMARY: Responsible for preparing and staffing the facility for weekend horse shows and events. Duties include customer interaction and service, facility cleaning and setup, staffing events, cleaning horse stalls, light maintenance work and setting up portable stalls. The ability to operate utility vehicles, tractors and forklifts is not necessary but is beneficial. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and accountability for our actions. Champion Service- anticipating needs and creating a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence.DUTIES/RESPONSIBILITIES: Prepare facility for events.Clean stalls and arenas after events.Provide prompt, courteous service while responding to customers' needs effectively.Set up portable stalls as needed.Staff events.Ensure a clean and safe environment for animals, staff, and customers and communicate concerns to supervisors.Regular and consistent attendance at work.Perform other related work duties as assigned. PERFORMANCE EXPECTATIONS: Interact well with a wide variety of customers.Must be able to work effectively in an environment where work interruptions occur frequently.Exceptional customer service skills with a team-oriented positive attitude.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. Adhere to the College policies and procedures and may require working some evenings and weekend hours as assigned to accommodate events. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Position involves working in a variety of surroundings and environments. Occasional (10-33%) stooping, kneeling, crouching, crawling, reaching, sitting, pulling, grasping, climbing, balancing, traveling. Frequent (34-66%) walking, lifting up to 40 lbs, talking, hearing, and repetitive motion. Constant (67-100%) standing. Persons working in this position will be subject to atmospheric conditions that may affect the respiratory system or the skin; fumes, odors, dust, mists, gases, or poor ventilation.MINIMUM QUALIFICATIONS: Good customer service and people skills are required. Willingness to learn to operate a tractor, skid steer, and forklift. Must be able to lift to 40 lbs. EEO AA/STATEMENT: It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404 or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO , Telephone: FAX: , TDD Email: . WHY KIRKWOOD: Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life. Review of applications will continue until the position is filled.