Vertiv

POSITION SUMMARY High Voltage Maintenance is currently seeking an experienced Operations individual with some Sales background to manage our Boston territory. This Service Center Manager will provide business, managerial, and technical direction to our technicians and customers while developing and growing the service center. HVM is an electrical engineering and testing company providing comprehensive testing, maintenance, and engineering services to a variety of industries including utilities, data centers, renewable energy, commercial and industrial industries. RESPONSIBILITIES Responsible for the sales, profit, and quality of the area operation. Make regular sales calls on existing major accounts and establish contact with new accounts. Provide proposals or service contracts for HVM's services and repair work. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Develop and review proposals, and review reports of field engineers. Coordinate and schedule work for our technicians with customers. QUALIFICATIONS Minimum five years same or similar work experience in the Industrial Service Industry. Requires a high degree of communication, supervisory, organizational, and good management skills. Communicate effectively, writing and verbally, with clients, peers, subordinates, and management. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment. Willing to do some overnight travel to cover field region and attend company meetings. Regularly required to sit, stand, walk, use hands and fingers, talk, and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Valid Driver's License with clean driving record. EDUCATION AND CERTIFICATIONS Four-year degree or graduate of Electrical Technical School or Military equivalent, BSEE/BSEET preferred. TRAVEL TIME REQUIRED 25% The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated salary range for this role in the Massachusetts locality is between $124,425 to $155,466 per year plus Sales Incentive Plan-salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.

Responsibilities: Perform sales support to consistently meet overall area sales goals. Make regular sales calls on existing major accounts and establish contact with new accounts. Make effective customer presentations, proposal pricing is accurate and technically correct. This may include walk-through customer site, and field visits. Perform marketing support to promote the Company's image throughout the industry. Implement area-marketing plan on a monthly basis. Assist Corporate needs in new service assessments, marketing research and literature development. Perform public relations to promote sales. Active participation in trade shows and professional societies. Give effective presentations for the Company's Training Services and Speaker's Bureau. Member of the Area Management Committee. Actively participate as a committee member. Assist in the development of the area sales and marketing plan. Bring input and new ideas on Sales and Marketing activities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Customer Focus- Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect. Drive for Results- Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Interpersonal Savvy - Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact; truly values people; can diffuse tension. Listening- Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Negotiating- Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly. Time Management- Uses his/her time effectively and efficiently; sets priorities; values time; separates the critical few from the trivial many and concentrates his/her efforts accordingly. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds and frequently lift and/or move 100-pound test sets. Valid Driver's License. Education/Experience: Graduate engineer (BSEE/BSME) and no experience. OR Graduate of electrical technical school or equivalent, and five years of similar work. OR High school diploma or equivalent and eight years of similar work. Willing to work flexible hours, weekends, some overnight travel to cover sales territory. Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Conduct walk-through of construction sites and work in and around electrical equipment. Valid Driver's License required. TRAVEL TIME REQUIRED Up to 75% within assigned territory Company provided vehicle The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Responsibilities: Perform sales support to consistently meet overall area sales goals. Make regular sales calls on existing major accounts and establish contact with new accounts. Make effective customer presentations, proposal pricing is accurate and technically correct. This may include walk-through customer site, and field visits. Perform marketing support to promote the Company's image throughout the industry. Implement area-marketing plan on a monthly basis. Assist Corporate needs in new service assessments, marketing research and literature development. Perform public relations to promote sales. Active participation in trade shows and professional societies. Give effective presentations for the Company's Training Services and Speaker's Bureau. Member of the Area Management Committee. Actively participate as a committee member. Assist in the development of the area sales and marketing plan. Bring input and new ideas on Sales and Marketing activities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Customer Focus- Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect. Drive for Results- Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Interpersonal Savvy - Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact; truly values people; can diffuse tension. Listening- Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Negotiating- Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly. Time Management- Uses his/her time effectively and efficiently; sets priorities; values time; separates the critical few from the trivial many and concentrates his/her efforts accordingly. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds and frequently lift and/or move 100-pound test sets. Valid Driver's License. Education/Experience: Graduate engineer (BSEE/BSME) and no experience. OR Graduate of electrical technical school or equivalent, and five years of similar work. OR High school diploma or equivalent and eight years of similar work. Willing to work flexible hours, weekends, some overnight travel to cover sales territory. Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Conduct walk-through of construction sites and work in and around electrical equipment. Valid Driver's License required. TRAVEL TIME REQUIRED Up to 75% within assigned territory Company provided vehicle The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Job Summary Our Inside Sales Engineer is supporting our High Voltage Maintenance business. HVM is an electrical engineering and testing company providing comprehensive testing, maintenance, and engineering services to a variety of industries including utilities, data centers, renewable energy, commercial and industrial industries. This position will report to the Area Sales Manager for covering HVM's Ohio Valley or Northeast territory and will provide sales and technical support for all the selling resources in that area. This role will assist in generating more business by following up on leads, assisting with proposals, performing joint sales calls with the area sales manager and/or local sales engineers, and supporting additional local technical sales and marketing efforts. RESPONSIBILITIES Provide support to our Operations and Outside Sales Engineers Make regular sales calls on existing accounts and establish contact with new accounts. Make effective customer presentations. Provide proposals or service contracts for HVM's services and repair work. Coordinate and schedule work with Service Center Manager and with customers. Promote sales through active participation in trade shows and professional societies. Work with Business Administrator to develop weekly invoicing and monthly status reports. QUALIFICATIONS Ability to read one-line electrical diagram/prints. Excellent communication skills, both written and verbal Excellent customer service, organizational, and analytical skills. Proficient in MS Office. Experience with CRM Management preferred. Valid Driver's License. EDUCATION AND CERTIFICATIONS Bachelors Engineering, Electrical or Mechanical Graduate of Electrical Technical School Military equivalent TRAVEL TIME REQUIRED 25% At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Our Outside Sales Engineer is supporting our High Voltage Maintenance business. HVM is an electrical engineering and testing company providing comprehensive testing, maintenance, and engineering services to a variety of industries including utilities, data centers, renewable energy, commercial and industrial industries. This position will report to the Regional Sales Manager covering the Cleveland area and will provide sales and technical support for all the selling resources in that area. The Outside Sales Engineer is responsible for generating new business and maintaining relationships with existing key customers. RESPONSIBILITIES Make regular sales calls on existing accounts and establish relationships with new customers. Make effective customer presentations. Provide proposals or service contracts for HVM's services and repair work. Coordinate and schedule work with Service Center Manager and with customers. Promote sales through active participation in trade shows and professional societies. Work with Business Administrator to develop weekly invoicing and monthly status reports. EDUCATION AND CERTIFICATIONS Bachelor's Degree Engineering, Electrical or Mechanical Graduate of Electrical Technical School Military certification with at least 3 years of directly related work experience will be held as equivalent to the educational requirement. TRAVEL TIME REQUIRED Up to 75% within assigned Cleveland territory Company provided vehicle The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated salary range for this role in the Cleveland, OH locality is between $94,800 to $118,450 per year plus Sales Incentive Plan-salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details

Provide sales and marketing support as assigned to meet region goals. This activity will be done using all principles of good salesmanship, including personal client visits, telephone selling, group selling plus participation in technical and professional associations. Responsible for developing proposals for the Company services in conjunction with the Operations Department staff and corporate staff. Responsibilities: Perform sales support to consistently meet overall area sales goals. Make regular sales calls on existing major accounts and establish contact with new accounts. Make effective customer presentations, proposal pricing is accurate and technically correct. This may include walk-through customer site, and field visits. Perform marketing support to promote the Company's image throughout the industry. Implement area-marketing plan on a monthly basis. Assist Corporate needs in new service assessments, marketing research and literature development. Perform public relations to promote sales. Active participation in trade shows and professional societies. Give effective presentations for the Company's Training Services and Speaker's Bureau. Member of the Area Management Committee. Actively participate as a committee member. Assist in the development of the area sales and marketing plan. Bring input and new ideas on Sales and Marketing activities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Customer Focus- Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect. Drive for Results- Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Interpersonal Savvy - Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact; truly values people; can diffuse tension. Listening- Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Negotiating- Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly. Time Management- Uses his/her time effectively and efficiently; sets priorities; values time; separates the critical few from the trivial many and concentrates his/her efforts accordingly. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds and frequently lift and/or move 100-pound test sets. Valid Driver's License. Education/Experience: Graduate engineer (BSEE/BSME) and no experience. OR Graduate of electrical technical school or equivalent, and five years of similar work. OR High school diploma or equivalent and eight years of similar work. Willing to work flexible hours, weekends, some overnight travel to cover sales territory. Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Conduct walk-through of construction sites and work in and around electrical equipment. Valid Driver's License required. PHYSICAL REQUIREMENTS No physical requirements ENVIRONMENTAL DEMANDS N/A TRAVEL TIME REQUIRED 50% The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated salary range for this role in the Colorado locality is between $87,595 to $120,000 per year plus Sales Incentive Plan. - salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. The estimated deadline to submit an application for this role is December 31, 2025, the company may need to extend the deadline based off the needs of the business and open role. If an extension is needed, the date will be updated accordingly.