Dana-Farber Cancer Institute

This position will be 1 day per week onsite in Boston, MA and 4 days per week remote. T he selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). The hours for this position will be 9:30 AM - 6 PM, Monday-Friday. The Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient's experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and servs as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple disciplines. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Serves as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possible. Possesses a level of independence requiring knowledge of multiple disease specific programs. Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting incoming telephone calls. Triages issues and answers general questions, with the goal of resolving requests in real time. If unable to answer all patient questions, triage to or take detailed message for disease center team. Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. Provides general institute, disease, or program-specific information to callers/patients within the scope of knowledge and authority Performs other administrative duties and tasks as requested by Manager/Supervisor Able to quickly comprehend and implement new concepts or modifications to processes. Collaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levels. Ensures quality clinical care and adherence to standard operating procedures and compliance requirements. PATIENT CONTACT: Yes, this position entails patient contact and communication. Methods of contact are primarily by phone, but may be in person, written letter or patient portal (Partners Patient Gateway). Age population served will depend upon clinical area assigned. High School Diploma/GED required, Bachelor's Degree preferred Administrative and/or customer service experience strongly preferred Experience in call center/phone service setting preferred KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Ability to function as an integral member of a team Excellent communication, organizational, time management, and customer service skills Strong attention to detail Ability to multi-task and problem solve on the spot Excellent phone etiquette Ability to work productively in a remote environment PC proficiency; ability to learn new software quickly Knowledge of medical terminology is a plus At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

The QA/QI Specialist is responsible for monitoring operations and developing and managing quality improvement initiatives to ensure that systems are safe, effective, appropriate, compliant, current and adhered to by staff in the assigned unit or department. Expected to understand and apply principles of quality management practices to the monitoring and improvement of the operations for the unit(s) assigned. Key areas of focus may include patient and staff safety, clinical laboratory, cell processing, donor blood product collections, tissue banking, clinical operations, and other specified departmental procedures and policies as assigned. Plays key role in supporting preparation and on site support during site surveys and audits by regulatory agencies. Works with multidisciplinary teams and may be assigned to work under the direction of physician or nursing staff for assigned initiatives. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. * Applying significant knowledge of area assigned, carries out or leads monitoring efforts and populates dashboard and key indicator data sets * Develops, supports, and/or leads quality improvement initiatives; develops approaches to linking quality improvement to outcomes reported through dashboard or key indicator data or surveys and observation studies * Works with institutional leadership to develop improvement efforts * Reviews documentation and assesses effectiveness of documentation review approaches; analyses causes and develops solutions for documentation failures * Gathers data and/or develops research and data analysis projects * Develops and carries out complex audits requiring content and operational knowledge of activity being audited * Maintains employee records of training and credentialing as required by unit activity assigned and associated regulatory standards * Can perform audits to ensure compliance against standards, regulations, procedures, policies, IND/IDE and clinical trials. * Perform trending and analyzing of data using appropriate quality and statistical tools. Assist in reporting data within and external to the department, institution, across institutions, and to governmental agencies * Assist / develop training documentation, review/audit competency assessments and training documentation to ensure that employee record corresponds with tasks employee is performing * CAPA - Assist with correction and preventative action plans based on audit findings, deviations and events. Plan follow up audits to assess if the desired effect / change was achieved * BS/BA degree in science, medical technology (MT,SBB,etc) or related field required. Minimum of 6 years of experience in related field (clinical laboratory, blood bank, clinical setting, biologic/pharma industry), plus 3 years of related quality and regulatory experience, or advance degree in related field and 3 years in quality of regulatory experience. * Maintain basic knowledge of applicable standards and regulations to ensure department / institution ongoing compliance with accreditation standards (FACT, JC) and inspection regulations (FDA, DPH,CMS, DOT) * Outcome analysis - Review / interpret / report relevant information as assigned or to present to physician or other investigator * Subject matter expertise - provide assistance in a given area of expertise (microbiology, immunohematology, cell processing, informatics, clinical operations etc) to help the department / program achieve its stated objectives and goals for the overall improvement of the program * Strong Excel skills required. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

Staff members of the Novel Cell Therapy Lab perform a variety of tasks to provide the highest quality products for patients enrolled in clinical trials for cellular therapy. This includes Gene Therapy, Cancer Vaccines, Immuno-effector Cells including CAR-T cells, Induced Pluripotent Stem Cells (iPS), Mesenchymal Stromal Cells, Adoptive Immunotherapy and other innovative therapies. Staff must be competent in aseptic technique, clean room procedures and cGMP requirements for a cell therapy manufacturing laboratory. Members of this team also provide expertise in the transportation and shipping of cellular products both within the institute as well as to outside facilities. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. * Process human cellular products by various methods using manual and/or automated aseptic technique. * Perform procedures consistently according to standard operating procedures. * Accurately and reproducibly generate expected results within established turnaround times. * Achieve and maintain competency in routine procedures including: * cell culture * cryopreservation/thawing * cell selection (Miltenyi CliniMACS) * centrifugation and washing, * manufacture gene manipulated products * labeling and transportation. * Review and evaluate test results for acceptability including automated and manual cell counts, viability results, flow cytometry histograms, sterility testing results. * Maintain records of procedures and resultant data, both manually and on computer. * Enter data correctly in electronic data capture systems. * Evaluates/troubleshoot problems related to product analysis and preparation. Appropriately communicates outcomes. * Perform environmental monitoring of work area and laboratory. * Communicate effectively and professionally with other health care providers involved in the patient's care. * Detect, troubleshoot, and correct instrument, reagent, and system failures. * Perform preventive and corrective maintenance of equipment and instrumentation. Identify the need for repair or referral as required. * Respond to REES alarm system alerts and document corrective actions appropriately. * Maintain a safe and professional working environment. * Other duties and procedures as required or assigned. * Perform and document QC/QA activities as defined in policies & SOPs. * Recognize and report deviations from standard operating procedures. * Participate in validation of new instruments & methods. * Examine existing processes and problems and continuously look for process improvement. * Perform competency testing as required. * Work within the cGMP and cGTP guidelines and adhere to all regulatory standards within the Cell Manipulation Core Facility * Performs Specialist I duties independently without continuous supervision or assistance. * Competently performs complex processing procedures as a designated subject matter expert. * Ability to apply critical decision-making skills during processing when required. * Ability to evaluate processing requests for appropriateness. And make recommendations to management about process change? * Work with vendors to introduce new technology to the laboratory. * Write and review standard operating procedures. * Design, implement and act as the lead on validation studies and new projects. * Initiate and document corrective actions when required. * Participate in training of new Specialists. * Presents new information or educational topics at staff meetings. * Actively pursues continuing education opportunities. * Active membership in professional organization(s). * BS/BA in a Biological Science, Medical Technology or related field. Minimum 3 years experience in a clinical laboratory setting. * Requires ongoing commitment to upgrade job skills. * Able to work closely with others and possess solid interpersonal and communication skills. * Capable of working in a fast-paced and rapidly changing environment. * Effective in an ethically diverse work group. * Capable of producing accurate results within strict time constraints. * Willing to accommodate schedule adjustments, as well as off-shift and weekend assignments as workload dictates. * Must possess good judgment, problem solving and analytical skills. * Ability to be flexible & adaptable to changing technology. * Attention to detail and interpersonal skills to effectively communicate with staff and physicians. * Good analytical reasoning & ability to perform complex mathematical calculations using scientific notation. * Clinical/research GCP knowledge. * Knowledge of lab safety and infection control. * Familiarity with operation & performance of basic lab equipment, i.e., centrifuge, microscopes, program freezers, etc. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

The staff nurse's responsibilities include assessment, planning, implementation and evaluation of nursing care for a complex patient population. The infusion nurse provides patient and family education and psychosocial and emotional support. He/she is a member of a multidisciplinary care team that requires effective communication and collaboration with co-workers and staff at the Institute, BWH, and other collaborating institutions and agencies. The infusion nurse identifies his/her own professional goals and learning needs. The role requires clinical expertise, critical thinking, collaborative practice, excellent communication skills and an understanding of the principles and practices of clinical research. The Mission, Vision and Core values of the Dana-Farber Cancer Institute are incorporated into all areas of practice. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Float Pool nursing schedules will consist of day shifts only, no nights, no weekends, and no holidays shifts. Schedules are 4 -10 hour days. The specific floors/ patient population will be determined based on the needs of the clinic on any given day. * Delivers expert, evidence-based nursing care to patients and families. * Implements nursing process: * Assesses patient and family needs. * Analyzes assessment data to develop and support clinically accurate diagnoses. * Plans care by establishing goals with measurable outcomes. * Implements the plan of care. * Evaluates the patient's response to interventions. Documents care according to Institute and regulatory agencies' requirements.Administers medications, which may include chemotherapy, and performs procedures safely and efficiently in accordance with Institute policy. May administer blood transfusions.Evaluates educational and psychological needs of patient and family, and incorporates identified needs into the plan of care.Educates patient and family regarding various aspects and treatment modalities of disease, which may include chemotherapy and radiation therapy. Recognizes and responds to emergency situations appropriately. Maintains BLS certification.Identifies appropriate community resources to promote continuity of care, and makes appropriate referrals.Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role.Establishes rapport with patients and families from a variety of cultural, ethnic and religious backgrounds. * Interacts with patients and families in a caring and compassionate manner respecting the need for privacy and confidentiality. * Develops approaches to problem solving which meet the individual needs of the patients and families. * Demonstrates the knowledge and skills necessary to provide age-specific care and support to the populations served. * Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age. Manages the environment of patient care. * Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards * Complies with Institute, Nursing and Patient Care Services, and unit policies, procedures, work rules and standards of conduct. * Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) in all aspects of professional practice. Contributes to the formulation and achievement of goals on the unit, within the Division of Nursing and Patient Care Services, and the Institute. * Assists in defining goals and developing systems and work processes for the unit, the Division of Nursing and the Institute. * Participates in unit, program-based, and divisional committees, councils, and initiatives. * Demonstrates flexibility in setting and changing priorities. Accepts additional responsibilities as needed. * Participates in QA/QI projects for the unit and the Division of Nursing and Patient Care Services. * Supports research activities within the unit, Division of Nursing and Patient Care Services, and the Institute. * Licensed as a registered Nurse in the Commonwealth of Massachusetts is required * Baccalaureate degree required; baccalaureate degree in nursing strongly preferred * Minimum of 1 year of oncology nursing experience * Certification in Oncology Nursing preferred - OCN, AOCN, CPON * Demonstrated ability to work as an effective member of an interdisciplinary team. * Demonstrated skills in critical thinking, problem solving, and ability to make independent decisions. * Ability to function in a busy work setting with patients with complex needs. * Hiring into Heme Malignancy & Solid Tumor. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

The venous access nurse's responsibilities include vein assessment, planning, implementation and evaluation of nursing care for a complex patient population. The venous access nurse provides patient and family education and psychosocial and emotional support. He/she is a member of a multidisciplinary care team that requires effective communication and collaboration with co-workers and staff at the Institute, BWH, and other collaborating institutions and agencies. The venous access nurse identifies his/her own professional goals and learning needs. The role requires IV clinical expertise, ability to assess veins and make recommendations to providers for other access devices based on the vein assessment, critical thinking, collaborative practice as a venous access nurse within a cancer center, line care maintenance and troubleshooting, knowledge of vein preservation principles and techniques, excellent communication skills and an understanding of the principles and practices of clinical research. The Mission, Vision and Core values of the Dana-Farber Cancer Institute are incorporated into all areas of practice. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. * Delivers expert, evidence-based nursing care to patients and families. * Implements nursing process: * Assess veins and access needs and makes recommendations to providers accordingly. * Assesses patient and family needs. * Evaluates home line care routine and supports patient to achieve optimal outcomes. * Analyzes assessment data to develop and support clinically accurate diagnoses. * Plans care by establishing goals with measurable outcomes. * Implements the plan of care. * Evaluates the patient's response to interventions. Documents care according to Institute and regulatory agencies' requirements.Administers medications relevant for care of the venous access patient and performs procedures safely and efficiently in accordance with Institute policy. May provide specialized care of protocol drug patients in various settings. Evaluates educational and psychological needs of patient and family, and incorporates identified needs into the plan of care.Educates patient and family regarding various aspects and treatment modalities of disease, including vein choice, vein preservation techniques, and line care if applicable. Recognizes and responds to emergency situations appropriately. Maintains BLS certification and or ACLS certification.Identifies appropriate community resources to promote continuity of care, and makes appropriate referrals.Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role.Establishes rapport with patients and families from a variety of cultural, ethnic and religious backgrounds. * Interacts with patients and families in a caring and compassionate manner respecting the need for privacy and confidentiality. * Develops approaches to problem solving which meet the individual needs of the patients and families. * Demonstrates the knowledge and skills necessary to provide age-specific care and support to the populations served. * Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age. Manages the environment of patient care. * Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards * Complies with Institute, Nursing and Patient Care Services, and unit policies, procedures, work rules and standards of conduct. * Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) in all aspects of professional practice. Contributes to the formulation and achievement of goals on the unit, within the Division of Nursing and Patient Care Services, and the Institute. * Assists in defining goals and developing systems and work processes for the unit, the Division of Nursing and the Institute. * Participates in unit, program-based, and divisional committees, councils, and initiatives. * Demonstrates flexibility in setting and changing priorities. Accepts additional responsibilities as needed. * Participates in QA/QI projects for the unit and the Division of Nursing and Patient Care Services. * Supports research activities within the unit, Division of Nursing and Patient Care Services, and the Institute. * Licensed as a registered Nurse in the Commonwealth of Massachusetts * Baccalaureate degree required; baccalaureate degree in nursing preferred * Minimum of 1 year (or equivalent) of nursing experience in area where venous access is a primary responsibility. * Certification in Venous Access Nursing preferred - VA-BC or CRNI * Demonstrated ability to work as an effective member of an interdisciplinary team. * Demonstrated skills in critical thinking, problem solving, and ability to make independent decisions. * Ability to function in a busy work setting with patients with complex needs. * Previous IV experience preferred Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

The venous access nurse's responsibilities include vein assessment, planning, implementation and evaluation of nursing care for a complex patient population. The venous access nurse provides patient and family education and psychosocial and emotional support. He/she is a member of a multidisciplinary care team that requires effective communication and collaboration with co-workers and staff at the Institute, BWH, and other collaborating institutions and agencies. The venous access nurse identifies his/her own professional goals and learning needs. The role requires IV clinical expertise, ability to assess veins and make recommendations to providers for other access devices based on the vein assessment, critical thinking, collaborative practice as a venous access nurse within a cancer center, line care maintenance and troubleshooting, knowledge of vein preservation principles and techniques, excellent communication skills and an understanding of the principles and practices of clinical research. The Mission, Vision and Core values of the Dana-Farber Cancer Institute are incorporated into all areas of practice. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. * Delivers expert, evidence-based nursing care to patients and families. * Implements nursing process: * Assess veins and access needs and makes recommendations to providers accordingly. * Assesses patient and family needs. * Evaluates home line care routine and supports patient to achieve optimal outcomes. * Analyzes assessment data to develop and support clinically accurate diagnoses. * Plans care by establishing goals with measurable outcomes. * Implements the plan of care. * Evaluates the patient's response to interventions. Documents care according to Institute and regulatory agencies' requirements.Administers medications relevant for care of the venous access patient and performs procedures safely and efficiently in accordance with Institute policy. May provide specialized care of protocol drug patients in various settings. Evaluates educational and psychological needs of patient and family, and incorporates identified needs into the plan of care.Educates patient and family regarding various aspects and treatment modalities of disease, including vein choice, vein preservation techniques, and line care if applicable. Recognizes and responds to emergency situations appropriately. Maintains BLS certification and or ACLS certification.Identifies appropriate community resources to promote continuity of care, and makes appropriate referrals.Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role.Establishes rapport with patients and families from a variety of cultural, ethnic and religious backgrounds. * Interacts with patients and families in a caring and compassionate manner respecting the need for privacy and confidentiality. * Develops approaches to problem solving which meet the individual needs of the patients and families. * Demonstrates the knowledge and skills necessary to provide age-specific care and support to the populations served. * Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age. Manages the environment of patient care. * Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards * Complies with Institute, Nursing and Patient Care Services, and unit policies, procedures, work rules and standards of conduct. * Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) in all aspects of professional practice. Contributes to the formulation and achievement of goals on the unit, within the Division of Nursing and Patient Care Services, and the Institute. * Assists in defining goals and developing systems and work processes for the unit, the Division of Nursing and the Institute. * Participates in unit, program-based, and divisional committees, councils, and initiatives. * Demonstrates flexibility in setting and changing priorities. Accepts additional responsibilities as needed. * Participates in QA/QI projects for the unit and the Division of Nursing and Patient Care Services. * Supports research activities within the unit, Division of Nursing and Patient Care Services, and the Institute. * Licensed as a registered Nurse in the Commonwealth of Massachusetts * Baccalaureate degree required; baccalaureate degree in nursing preferred * Minimum of 1 year (or equivalent) of nursing experience in area where venous access is a primary responsibility. * Certification in Venous Access Nursing preferred - VA-BC or CRNI * Demonstrated ability to work as an effective member of an interdisciplinary team. * Demonstrated skills in critical thinking, problem solving, and ability to make independent decisions. * Ability to function in a busy work setting with patients with complex needs. * Previous IV experience preferred Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

The venous access nurse's responsibilities include vein assessment, planning, implementation and evaluation of nursing care for a complex patient population. The venous access nurse provides patient and family education and psychosocial and emotional support. He/she is a member of a multidisciplinary care team that requires effective communication and collaboration with co-workers and staff at the Institute, BWH, and other collaborating institutions and agencies. The venous access nurse identifies his/her own professional goals and learning needs. The role requires IV clinical expertise, ability to assess veins and make recommendations to providers for other access devices based on the vein assessment, critical thinking, collaborative practice as a venous access nurse within a cancer center, line care maintenance and troubleshooting, knowledge of vein preservation principles and techniques, excellent communication skills and an understanding of the principles and practices of clinical research. The Mission, Vision and Core values of the Dana-Farber Cancer Institute are incorporated into all areas of practice. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. * Delivers expert, evidence-based nursing care to patients and families. * Implements nursing process: * Assess veins and access needs and makes recommendations to providers accordingly. * Assesses patient and family needs. * Evaluates home line care routine and supports patient to achieve optimal outcomes. * Analyzes assessment data to develop and support clinically accurate diagnoses. * Plans care by establishing goals with measurable outcomes. * Implements the plan of care. * Evaluates the patient's response to interventions. Documents care according to Institute and regulatory agencies' requirements.Administers medications relevant for care of the venous access patient and performs procedures safely and efficiently in accordance with Institute policy. May provide specialized care of protocol drug patients in various settings. Evaluates educational and psychological needs of patient and family, and incorporates identified needs into the plan of care.Educates patient and family regarding various aspects and treatment modalities of disease, including vein choice, vein preservation techniques, and line care if applicable. Recognizes and responds to emergency situations appropriately. Maintains BLS certification and or ACLS certification.Identifies appropriate community resources to promote continuity of care, and makes appropriate referrals.Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role.Establishes rapport with patients and families from a variety of cultural, ethnic and religious backgrounds. * Interacts with patients and families in a caring and compassionate manner respecting the need for privacy and confidentiality. * Develops approaches to problem solving which meet the individual needs of the patients and families. * Demonstrates the knowledge and skills necessary to provide age-specific care and support to the populations served. * Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age. Manages the environment of patient care. * Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards * Complies with Institute, Nursing and Patient Care Services, and unit policies, procedures, work rules and standards of conduct. * Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) in all aspects of professional practice. Contributes to the formulation and achievement of goals on the unit, within the Division of Nursing and Patient Care Services, and the Institute. * Assists in defining goals and developing systems and work processes for the unit, the Division of Nursing and the Institute. * Participates in unit, program-based, and divisional committees, councils, and initiatives. * Demonstrates flexibility in setting and changing priorities. Accepts additional responsibilities as needed. * Participates in QA/QI projects for the unit and the Division of Nursing and Patient Care Services. * Supports research activities within the unit, Division of Nursing and Patient Care Services, and the Institute. * Licensed as a registered Nurse in the Commonwealth of Massachusetts * Baccalaureate degree required; baccalaureate degree in nursing preferred * Minimum of 1 year (or equivalent) of nursing experience in area where venous access is a primary responsibility. * Certification in Venous Access Nursing preferred - VA-BC or CRNI * Demonstrated ability to work as an effective member of an interdisciplinary team. * Demonstrated skills in critical thinking, problem solving, and ability to make independent decisions. * Ability to function in a busy work setting with patients with complex needs. * Previous IV experience preferred Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

Clinical Social Worker/Tobacco Cessation and Survivorship: 40 hours/week LCSW or LICSW Required Exciting opportunity as a dedicated ambulatory social worker providing clinical social work services with a unique focus on tobacco use/reduction/cessation and survivorship related psychosocial needs among adult patients. This role will be situated within the Adult Survivorship Program and the Division of Social Work at the Dana-Farber Cancer Institute. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Excellent position for a social worker with background in health care including oncology experience, and who is interested in behavioral health intervention and program development. Position calls for counseling and best practice intervention related to tobacco use and smoking cessation, and dynamic work across disease -specific clinics. Experience in this area of practice preferred, but not required. Additional training in specific treatment modalities will be provided. Social worker will also be responsible for practice with a survivorship focus, requiring psychosocial assessment, intervention and consultation. Opportunity for individual, family and group work. Candidate must be able to thrive in a fast paced, complex, academic medical environment, with close collaboration with other social work practitioners and multidisciplinary medical teams. This is an opportunity to contribute to social work practice in an oncology service that combines compassionate care with a commitment to be on the forefront of developing new and more effective cancer treatments. This positions' schedule is M-F, 40 hours a week. If interested in this opportunity, please submit a resume and a cover letter, detailing your experience, qualifications and skills for this position. Principal Duties and Responsibilities: * Performs psychosocial assessment. Demonstrates ability to determine and analyze multiple issues impacting patient's/family's adjustment and formulate appropriate plan for addressing problems and concerns. * Forms empathic relationships with patients/families who have a range of psychosocial needs and issues. Demonstrates ability to use self in differential, therapeutic ways to address patient/family concerns, problems and issues to achieve optimal functioning. * Provides social work intervention to assist patients/families. Maintains working knowledge and skill base for individual, couples, family and group therapeutic modalities. * Demonstrates ability to address quality of life and end of life concerns and issues. * Provides clinical coverage. Assumes additional responsibility/leadership as needed. * Applies critical thinking to inform and communicate professional judgments and decisions. * Assesses patient/family level of understanding of diagnosis and treatment, barriers to learning, and to provide age-specific education and support as needed. * Serves as liaison and collaborates with range of community and governmental agencies and resources. Ability to advocate for and facilitate access to resources for patients/families in partnership with other staff (e.g. resource specialists, pharmacy resource specialists, program coordinators, patient navigators, etc.). * Ability to assist health care team with understanding and integration of psychosocial factors in care management and planning. Ability to identify, analyze and provide recommendations/guidance to health care team for challenging patient/family management situations. * Formulates, coordinates, and implements psychosocial component of patient/family care. Demonstrates ability to clarify and reach agreement on short and long-term goals with patients/families around psychological, emotional, physical, social, environmental and economic/financial issues impacting patient/family adjustment. * Demonstrates continuum- based collaboration. * Views the use of one's time and professional efforts as an institutional resource to be applied judiciously and thoughtfully amidst multiple competing and compelling needs. * Demonstrates commitment to continuous improvement by seeking ways of improving care, effectiveness and efficiency within the department, the division, and within the organization. * Demonstrates flexibility and an open minded approach to change, and contributes positively to brainstorming and problem solving. * Demonstrates commitment to cultural sensitivity and cultural competence with diverse populations. * Documents clinical work. Maintains ability to write clear and focused psychosocial assessments, plans for intervention and goals of psychosocial care. Ability to adhere to Institute and division standards for timely documentation. * Compliant with statistical record keeping through Interaction Info in the EMR or as required by Social Work Division. * Actively participates in committee work, projects and meetings. * Delivers presentations, seminars, or other forums to community at large. Organizes and effectively presents psychosocial issues for cancer patients, families, caregivers, staff and providers. * Attends clinical educational conferences, trainings, or other forums to enhance and expand knowledge base of social work principles and practice. * Initiates and facilitates interdisciplinary meetings to discuss and/or implement psychosocial treatment plan. Skilled in ability to communicate effectively with multidisciplinary providers and staff outside DF/BWCC (e.g. hospice, VNA, community mental health providers). Demonstrates understanding of the principles of multi-disciplinary collaboration and maintains effective working relationships. * Awareness of and compliance with division practice standards and policies (e.g. HIPAA, high-risk sign-out, scheduling, daily coverage calendar, etc.) * Teaches and supervises social work staff, graduate trainees, and volunteers. Ability to transmit knowledge of social work principles in an oncology setting [e.g. transference, countertransference boundaries] and psychosocial issues for patients/families [e.g. anticipatory mourning, adaptive coping skills, life review] to others for the purpose of teaching and supervision. * Maintains confidentiality and adheres to professional, department, division, and organizational ethical standards. * Seeks consultation as needed. * Masters Degree in Social Work from accredited program. * Current Massachusetts license required. * Previous experience in hospital or healthcare setting. * Bilingual English / Spanish preferred. * Cultural sensitivity and age specific competency required. * Intervention and brief treatment skills. * Strong clinical assessment/judgment, including interdisciplinary teaming skills. * Excellent communication oral and written. * Strong organizational skills and ability to set priorities; tolerance for ambiguity. * Analytical skills, computer proficiency. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

Pharmacists are responsible for the preparation, compounding and dispensing of medications according to the laws and regulations governing pharmacists and the practice of pharmacy. The Pharmacists are responsible for the optimization of drug therapy by identifying, resolving, and preventing drug-related problems and adverse drug events. The pharmacist in this position will provide operational and clinical support at our Brighton Satellite. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Appropriately dispenses pharmaceuticals, including sterile products, chemotherapy, biologics, narcotic medications and investigational medications Verifies that patient profiles contain appropriate clinical data for allergies, height, weight, BSA, clinical problems, and therapeutic monitoring as applicable; reviews all current lab results prior to dispensing Reviews and evaluates all physicians' medication orders for completeness and appropriateness prior to dispensing; consults with physicians and nurses to clarify orders as needed Provides clinical consultation and suggestions to physicians and nurses regarding appropriate, cost-effective therapeutic selections; makes recommendations for selecting formulary medications and sustains the formulary by minimizing non-formulary procurements Reviews and compares investigational protocols to medication orders for completeness and appropriateness prior to dispensing Monitors drug therapy for contraindications, including but not limited to: drug-drug interaction; drug-nutrient interaction; drug-herb interaction; allergies; and the appropriateness of drug and dose Documents and reports clinical interventions in the safety system; detects and reports adverse drug reactions accurately, in a timely manner and per policy Maintains adequate levels of stock medications and materials for assigned work area; participates in inventory management Orients and supervises pharmacy technicians and coop-students Performs quality control on medication orders and on prepared medications; performs additional quality control activities including but not limited to refrigerator temperature, clinic stock box and manufacturing logs, code cart, hood cleaning and narcotic accountability records Other duties and projects as assigned In addition to the above duties of the Level I Pharmacist, the Level II Pharmacist is also responsible for: Provides in-depth clinical monitoring of patients Participates in training and orientation of newly hired pharmacists Participates in the development, monitoring, and data collection of drug use evaluation criteria Participate in department, site and Institute multidisciplinary committees as assigned Participate in performance improvement, clinical and other site based projects as assigned MINIMUM JOB QUALIFICATIONS: Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited college of Pharmacy and must be licensed to practice pharmacy in the Commonwealth of Massachusetts. 3 to 5 years of hospital pharmacy or retail pharmacy experience is required as well as a minimum of 2 years of oncology experience or the completion of a PGY-2 specialty residency. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

Pharmacists are responsible for the preparation, compounding and dispensing of medications according to the laws and regulations governing pharmacists and the practice of pharmacy. The Pharmacists are responsible for the optimization of drug therapy by identifying, resolving, and preventing drug-related problems and adverse drug events. The pharmacist in this position will provide operational and clinical support at our Brighton Satellite. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Appropriately dispenses pharmaceuticals, including sterile products, chemotherapy, biologics, narcotic medications and investigational medications Verifies that patient profiles contain appropriate clinical data for allergies, height, weight, BSA, clinical problems, and therapeutic monitoring as applicable; reviews all current lab results prior to dispensing Reviews and evaluates all physicians' medication orders for completeness and appropriateness prior to dispensing; consults with physicians and nurses to clarify orders as needed Provides clinical consultation and suggestions to physicians and nurses regarding appropriate, cost-effective therapeutic selections; makes recommendations for selecting formulary medications and sustains the formulary by minimizing non-formulary procurements Reviews and compares investigational protocols to medication orders for completeness and appropriateness prior to dispensing Monitors drug therapy for contraindications, including but not limited to: drug-drug interaction; drug-nutrient interaction; drug-herb interaction; allergies; and the appropriateness of drug and dose Documents and reports clinical interventions in the safety system; detects and reports adverse drug reactions accurately, in a timely manner and per policy Maintains adequate levels of stock medications and materials for assigned work area; participates in inventory management Orients and supervises pharmacy technicians and coop-students Performs quality control on medication orders and on prepared medications; performs additional quality control activities including but not limited to refrigerator temperature, clinic stock box and manufacturing logs, code cart, HOOD cleaning and narcotic accountability records Other duties and projects as assigned In addition to the above duties of the Level I Pharmacist, the Level II Pharmacist is also responsible for: Provides in-depth clinical monitoring of patients Participates in training and orientation of newly hired pharmacists Participates in the development, monitoring, and data collection of drug use evaluation criteria Participate in department, site and Institute multidisciplinary committees as assigned Participate in performance improvement, clinical and other site based projects as assigned MINIMUM JOB QUALIFICATIONS: Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited college of Pharmacy and must be licensed to practice pharmacy in the Commonwealth of Massachusetts. 3 to 5 years of hospital pharmacy or retail pharmacy experience is required as well as a minimum of 2 years of oncology experience or the completion of a PGY-2 specialty residency. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

Pharmacists are responsible for the preparation, compounding and dispensing of medications according to the laws and regulations governing pharmacists and the practice of pharmacy. The Pharmacists are responsible for the optimization of drug therapy by identifying, resolving, and preventing drug-related problems and adverse drug events. The pharmacist in this position will provide operational and clinical support at our Brighton Satellite. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Appropriately dispenses pharmaceuticals, including sterile products, chemotherapy, biologics, narcotic medications and investigational medications Verifies that patient profiles contain appropriate clinical data for allergies, height, weight, BSA, clinical problems, and therapeutic monitoring as applicable; reviews all current lab results prior to dispensing Reviews and evaluates all physicians' medication orders for completeness and appropriateness prior to dispensing; consults with physicians and nurses to clarify orders as needed Provides clinical consultation and suggestions to physicians and nurses regarding appropriate, cost-effective therapeutic selections; makes recommendations for selecting formulary medications and sustains the formulary by minimizing non-formulary procurements Reviews and compares investigational protocols to medication orders for completeness and appropriateness prior to dispensing Monitors drug therapy for contraindications, including but not limited to: drug-drug interaction; drug-nutrient interaction; drug-herb interaction; allergies; and the appropriateness of drug and dose Documents and reports clinical interventions in the safety system; detects and reports adverse drug reactions accurately, in a timely manner and per policy Maintains adequate levels of stock medications and materials for assigned work area; participates in inventory management Orients and supervises pharmacy technicians and coop-students Performs quality control on medication orders and on prepared medications; performs additional quality control activities including but not limited to refrigerator temperature, clinic stock box and manufacturing logs, code cart, HOOD cleaning and narcotic accountability records Other duties and projects as assigned In addition to the above duties of the Level I Pharmacist, the Level II Pharmacist is also responsible for: Provides in-depth clinical monitoring of patients Participates in training and orientation of newly hired pharmacists Participates in the development, monitoring, and data collection of drug use evaluation criteria Participate in department, site and Institute multidisciplinary committees as assigned Participate in performance improvement, clinical and other site based projects as assigned MINIMUM JOB QUALIFICATIONS: Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited college of Pharmacy and must be licensed to practice pharmacy in the Commonwealth of Massachusetts. 3 to 5 years of hospital pharmacy or retail pharmacy experience is required as well as a minimum of 2 years of oncology experience or the completion of a PGY-2 specialty residency. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.