*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The front desk agent is responsible for providing genuine and authentic guest service according to brand standards. This is completed through the check-in/ check-out process, guest phone calls, managing folios correctly, guest requests and all other guest interactions. A front desk agent shows empathy when dealing with guest issues and seeks a manager when large issues arise. Must be knowledgeable of hours of operation for mountain outlets and provide accurate information to guests. *Job Responsibilities including but not limited to:* * Ensure accurate check-in and checkout processes according to RockResorts brand standards. * Answer phone calls politely and efficiently to meet and exceed all guest needs and requests. * Solve basic folio and billing discrepancies to hotel standards and guest satisfaction. * Maintain the second effort log and follow up to ensure all requests are responded to in a timely manner. * Creates accurate keys to guest rooms according to owner log and LMS reservations. * Must have excellent guest and associate relations skills. * Possess strong organizational and verbal communication skills. * Accurately and timely route all communication during an emergency situation. * Ability to sustain composure at all times and remain calm during difficult situations. * Complies with all Resort policies, procedures and standards of operation. *Job Requirements:* * High School Diploma or Equivalent. * Work experience in a guest service facet- hotel preferred. * Microsoft Office, Property Management Systems (LMS preferred), General Computing. * Ability to communicate in English effectively in both written and verbal mediums. * Ability to multitask in high volume situations. * Ability to speak multiple languages a plus. The budgeted range starts at 15.00. Actual pay will be adjusted based on experience. The perks and benefits include * Free ski passes for employees * 401(k) retirement plan * Accrued Sick Time * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food (including $5 meals), gear, and mountain shuttles * Discounted bike haul & golf * Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… * Critical Illness and Accident plans * Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) * Free ski passes for dependents We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture.* Come join our team - where A Mountain of Possibilities awaits.* []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 342907 Requirements: Vail Resorts
09/16/2021
*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The front desk agent is responsible for providing genuine and authentic guest service according to brand standards. This is completed through the check-in/ check-out process, guest phone calls, managing folios correctly, guest requests and all other guest interactions. A front desk agent shows empathy when dealing with guest issues and seeks a manager when large issues arise. Must be knowledgeable of hours of operation for mountain outlets and provide accurate information to guests. *Job Responsibilities including but not limited to:* * Ensure accurate check-in and checkout processes according to RockResorts brand standards. * Answer phone calls politely and efficiently to meet and exceed all guest needs and requests. * Solve basic folio and billing discrepancies to hotel standards and guest satisfaction. * Maintain the second effort log and follow up to ensure all requests are responded to in a timely manner. * Creates accurate keys to guest rooms according to owner log and LMS reservations. * Must have excellent guest and associate relations skills. * Possess strong organizational and verbal communication skills. * Accurately and timely route all communication during an emergency situation. * Ability to sustain composure at all times and remain calm during difficult situations. * Complies with all Resort policies, procedures and standards of operation. *Job Requirements:* * High School Diploma or Equivalent. * Work experience in a guest service facet- hotel preferred. * Microsoft Office, Property Management Systems (LMS preferred), General Computing. * Ability to communicate in English effectively in both written and verbal mediums. * Ability to multitask in high volume situations. * Ability to speak multiple languages a plus. The budgeted range starts at 15.00. Actual pay will be adjusted based on experience. The perks and benefits include * Free ski passes for employees * 401(k) retirement plan * Accrued Sick Time * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food (including $5 meals), gear, and mountain shuttles * Discounted bike haul & golf * Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… * Critical Illness and Accident plans * Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) * Free ski passes for dependents We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture.* Come join our team - where A Mountain of Possibilities awaits.* []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 342907 Requirements: Vail Resorts
*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Join a team where you can reap the benefits of being a part of two world class companies: Vail Resorts, one of the world's 50 most innovative companies as named by Fast Company, and Hyatt where 'We care for people so they can be their best'. The Hyatt Place Keystone is an upscale select service hotel just steps away from the base of Keystone Ski Resort. Job duties include, but are not limited to: * Make authentic connections with guests * Be aware and attentive to guest needs * Check In/Check Out guests efficiently and effectively * Ensure Inventory is accurate daily * Assist with valet duties * Assist in food service responsibilities including kitchen prep, bussing, cleaning, bartending, making specialty coffees and menu items. * Assist with banquet and convention set up and service Qualifications * High school diploma or GED * Six months experience as a Gallery Host at Hyatt Place or similar front office experience * Schedule flexibility - must be able to work any shift including weekends and holidays * Outstanding customer service skills * Ability to work well with other associates * Must be 21 years of age * Valid driver's license The budgeted range starts at $15.00. Actual pay will be adjusted based on experience. The perks and benefits include * Free ski passes for employees * 401(k) retirement plan * Accrued Sick Time * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food (including $5 meals), gear, and mountain shuttles * Discounted bike haul & golf * Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… * Critical Illness and Accident plans * Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) * Free ski passes for dependents We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture.* Come join our team - where A Mountain of Possibilities awaits.* []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 342436 Requirements: Vail Resorts
09/16/2021
*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Join a team where you can reap the benefits of being a part of two world class companies: Vail Resorts, one of the world's 50 most innovative companies as named by Fast Company, and Hyatt where 'We care for people so they can be their best'. The Hyatt Place Keystone is an upscale select service hotel just steps away from the base of Keystone Ski Resort. Job duties include, but are not limited to: * Make authentic connections with guests * Be aware and attentive to guest needs * Check In/Check Out guests efficiently and effectively * Ensure Inventory is accurate daily * Assist with valet duties * Assist in food service responsibilities including kitchen prep, bussing, cleaning, bartending, making specialty coffees and menu items. * Assist with banquet and convention set up and service Qualifications * High school diploma or GED * Six months experience as a Gallery Host at Hyatt Place or similar front office experience * Schedule flexibility - must be able to work any shift including weekends and holidays * Outstanding customer service skills * Ability to work well with other associates * Must be 21 years of age * Valid driver's license The budgeted range starts at $15.00. Actual pay will be adjusted based on experience. The perks and benefits include * Free ski passes for employees * 401(k) retirement plan * Accrued Sick Time * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food (including $5 meals), gear, and mountain shuttles * Discounted bike haul & golf * Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… * Critical Illness and Accident plans * Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) * Free ski passes for dependents We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture.* Come join our team - where A Mountain of Possibilities awaits.* []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 342436 Requirements: Vail Resorts
*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. *HOUSING AVAILABLE!!* The PBX/Guest Services Call Center Agent answers incoming calls in a professional manner, determines caller's needs and directs the call appropriately. At Keystone Resort Guest Services you will work closely with Condo, Keystone Lodge, and Inn at Keystone Front Desks, Property Management, Housekeeping, and Operations teams to deliver Vail Resorts' mission of *Experience of a Lifetime* to homeowners and guests. You will work in an office heavily promoting social distancing with an air purifier running at all times. *Responsibilities include (but are not limited to):* * Answer guest questions about resort activities, transfer calls, takes guest messages * Dispatch Keystone Emergency Services per established procedures, log all dispatches, contact additional agencies/resources as needed. * Assist Owners and Guests with luggage, roommoves, wheelchairs, cribs and rollaway beds. * Receive housekeeping requests from guests, owners, employees and dispatch to appropriate housekeeping department. * Receive maintenance requests from guests, owners and employees and dispatch out to appropriate Property Management office and log all calls * Explain guest pay folios over the telephone and e-mail receipts. * Complete shift duties, follow procedures to ensure completion, pass to next shift as necessary. *Qualifications:* * Read, write, and understand English - required * Able to sit for 8 hours - required * High school Degree - required * College Degree- preferred * Previous experience in Lodging/Hospitality/Call Center - preferred * Experience with Property Management software applications such as SMS, PMS or LMS is preferred. * Computer-Microsoft office - preferred * Must be flexible in schedule including: weekends, nights, and holidays - required The budgeted range starts at 15.00. Actual pay will be adjusted based on experience. The perks and benefits include * Free ski passes for employees * 401(k) retirement plan * Accrued Sick Time * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food (including $5 meals), gear, and mountain shuttles * Discounted bike haul & golf * Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… * Critical Illness and Accident plans * Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) * Free ski passes for dependents We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture.* Come join our team - where A Mountain of Possibilities awaits.* []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 342089 Requirements: Vail Resorts
09/16/2021
*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. *HOUSING AVAILABLE!!* The PBX/Guest Services Call Center Agent answers incoming calls in a professional manner, determines caller's needs and directs the call appropriately. At Keystone Resort Guest Services you will work closely with Condo, Keystone Lodge, and Inn at Keystone Front Desks, Property Management, Housekeeping, and Operations teams to deliver Vail Resorts' mission of *Experience of a Lifetime* to homeowners and guests. You will work in an office heavily promoting social distancing with an air purifier running at all times. *Responsibilities include (but are not limited to):* * Answer guest questions about resort activities, transfer calls, takes guest messages * Dispatch Keystone Emergency Services per established procedures, log all dispatches, contact additional agencies/resources as needed. * Assist Owners and Guests with luggage, roommoves, wheelchairs, cribs and rollaway beds. * Receive housekeeping requests from guests, owners, employees and dispatch to appropriate housekeeping department. * Receive maintenance requests from guests, owners and employees and dispatch out to appropriate Property Management office and log all calls * Explain guest pay folios over the telephone and e-mail receipts. * Complete shift duties, follow procedures to ensure completion, pass to next shift as necessary. *Qualifications:* * Read, write, and understand English - required * Able to sit for 8 hours - required * High school Degree - required * College Degree- preferred * Previous experience in Lodging/Hospitality/Call Center - preferred * Experience with Property Management software applications such as SMS, PMS or LMS is preferred. * Computer-Microsoft office - preferred * Must be flexible in schedule including: weekends, nights, and holidays - required The budgeted range starts at 15.00. Actual pay will be adjusted based on experience. The perks and benefits include * Free ski passes for employees * 401(k) retirement plan * Accrued Sick Time * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food (including $5 meals), gear, and mountain shuttles * Discounted bike haul & golf * Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… * Critical Illness and Accident plans * Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) * Free ski passes for dependents We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture.* Come join our team - where A Mountain of Possibilities awaits.* []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 342089 Requirements: Vail Resorts
*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. At Keystone Hospitality, we affectionately refer to our Association Property Attendant as the "heart of the house!" By adhering to the highest quality of industry standards, our staff ensures guest satisfaction every step of the way. We're looking for guest service-oriented individuals who want to reward hard work with some fun on the mountain. If you want to experience one of the most AMAZING places in the world, come join the hospitality team in Keystone! *SAFETY & PEACE OF MIND:* * All employees will begin their work experience by participating in comprehensive safety training. * Face coverings, physical distancing, daily health screenings and temperature checks will be mandatory. * More details on our policies can be found [here](). *WHAT YOUR DAY WILL LOOK LIKE: * * Maintain, clean and provide light maintenance of our impressive units, grounds, common areas and recreation facilities * Ensure our common areas and high touch points are cleaned to county regulations and Vail standards including sanitizing high touch areas, vacuuming, shampooing of carpets; cleaning/waxing of floors; trash removal; stocking and maintaining supply rooms and other cleaning duties * During winter season you will help with snow removal (shoveling, chipping ice, snow blowing) and delivering firewood * Support your team by keeping all supplies stocked and organized, removing linens and commons area trash * Contribute and participate in recognized environmental and recycling programs * Work closely with Area Supervisor to problem solve and report any issues * Provide excellent customer service to Guests and Owners *WHAT TO EXPECT:* No two days will be the same as you give friendly support to guests from across the country and around the world. You will gain valuable skills by supporting multiple departments and grow as a leader within our development-focused culture. Those who work alongside you are knowledgeable teammates and leaders eager to learn more and share both their skills and the exceptional experiences working at Keystone can offer. Ideal candidates are looking to grow and learn. Top performers are considered for additional opportunities within the department and across Vail Resorts. We will provide training opportunities to help you develop professionally and advance within the company. * * *JOB REQUIREMENTS: *. * Must be able to lift 50 pounds * Must be able to work independently outside in all types of weather * Must be able to be on your feet all day long, bend over and kneel repeatedly * Must be able to be at work as early as 7:45am or as late as 6:30pm - shifts are available! * Must be able to use cleaning chemicals, small engine machines, and basic hand tools The budgeted range starts at $15.00. Actual pay will be adjusted based on experience. The perks and benefits include * Free ski passes for employees * 401(k) retirement plan * Accrued Sick Time * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food (including $5 meals), gear, and mountain shuttles * Discounted bike haul & golf * Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… * Critical Illness and Accident plans * Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) * Free ski passes for dependents We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture.* Come join our team - where A Mountain of Possibilities awaits.* []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 342433 Requirements: Vail Resorts
09/16/2021
*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. At Keystone Hospitality, we affectionately refer to our Association Property Attendant as the "heart of the house!" By adhering to the highest quality of industry standards, our staff ensures guest satisfaction every step of the way. We're looking for guest service-oriented individuals who want to reward hard work with some fun on the mountain. If you want to experience one of the most AMAZING places in the world, come join the hospitality team in Keystone! *SAFETY & PEACE OF MIND:* * All employees will begin their work experience by participating in comprehensive safety training. * Face coverings, physical distancing, daily health screenings and temperature checks will be mandatory. * More details on our policies can be found [here](). *WHAT YOUR DAY WILL LOOK LIKE: * * Maintain, clean and provide light maintenance of our impressive units, grounds, common areas and recreation facilities * Ensure our common areas and high touch points are cleaned to county regulations and Vail standards including sanitizing high touch areas, vacuuming, shampooing of carpets; cleaning/waxing of floors; trash removal; stocking and maintaining supply rooms and other cleaning duties * During winter season you will help with snow removal (shoveling, chipping ice, snow blowing) and delivering firewood * Support your team by keeping all supplies stocked and organized, removing linens and commons area trash * Contribute and participate in recognized environmental and recycling programs * Work closely with Area Supervisor to problem solve and report any issues * Provide excellent customer service to Guests and Owners *WHAT TO EXPECT:* No two days will be the same as you give friendly support to guests from across the country and around the world. You will gain valuable skills by supporting multiple departments and grow as a leader within our development-focused culture. Those who work alongside you are knowledgeable teammates and leaders eager to learn more and share both their skills and the exceptional experiences working at Keystone can offer. Ideal candidates are looking to grow and learn. Top performers are considered for additional opportunities within the department and across Vail Resorts. We will provide training opportunities to help you develop professionally and advance within the company. * * *JOB REQUIREMENTS: *. * Must be able to lift 50 pounds * Must be able to work independently outside in all types of weather * Must be able to be on your feet all day long, bend over and kneel repeatedly * Must be able to be at work as early as 7:45am or as late as 6:30pm - shifts are available! * Must be able to use cleaning chemicals, small engine machines, and basic hand tools The budgeted range starts at $15.00. Actual pay will be adjusted based on experience. The perks and benefits include * Free ski passes for employees * 401(k) retirement plan * Accrued Sick Time * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food (including $5 meals), gear, and mountain shuttles * Discounted bike haul & golf * Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… * Critical Illness and Accident plans * Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) * Free ski passes for dependents We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture.* Come join our team - where A Mountain of Possibilities awaits.* []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 342433 Requirements: Vail Resorts
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The Bell Staff has a primary focus on providing courteous, efficient, and knowledgeable service to all guests visiting or staying at our resort. They are to be prompt with luggage assistance and prepared for any incoming tours or groups. Equally as important, they are here to have some fun too! The Bell Staff responsibilities include, but are not limited to: Act as an ambassador to our guests and be able to create a positive first experience as well as last when they depart Expected to assist as guests drive up with car doors and luggage needs Accompanies guests to room with luggage Provides information to guests on all facilities and activities Explains operation of equipment in guestrooms such as heater controls, ceiling fans, wifi. Performs room checks for occupancy Completes room moves for the guest Stores luggage for guests Handles receiving and delivering of guest packages Keeps supplies stocked at bell desks Pick up and deliver guest laundry Provides room service for liquor and ice Maintain cleanliness of bell desk, bell closet and vehicles Other duties as assigned The Bell Staff position asks that any candidate be able to demonstrate the following skills or experience: Valid US driver's license - Required Fluent in speaking, reading and writing English - Required Strong communication skills - Required Ability to perform well under pressure - Required Friendly, courteous, engaging and passionate - Required The ability to relate well to guests and employees - Required Bell/Guest service experience - Preferred Strong working knowledge of computers - Preferred Cash handling - Preferred Benefits include: Free EPIC passes for employees and dependents Discount lift tickets for friends and family Free ski lessons Discounted lodging, food, gear and mountain shuttles Discounted bike haul & golf Medical, Dental, and Vision plans (full-time positions) 401(k) Retirement Plan Excellent training and professional development We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team - where A Mountain of Possibilities awaits. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 234247
10/02/2020
Full time
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The Bell Staff has a primary focus on providing courteous, efficient, and knowledgeable service to all guests visiting or staying at our resort. They are to be prompt with luggage assistance and prepared for any incoming tours or groups. Equally as important, they are here to have some fun too! The Bell Staff responsibilities include, but are not limited to: Act as an ambassador to our guests and be able to create a positive first experience as well as last when they depart Expected to assist as guests drive up with car doors and luggage needs Accompanies guests to room with luggage Provides information to guests on all facilities and activities Explains operation of equipment in guestrooms such as heater controls, ceiling fans, wifi. Performs room checks for occupancy Completes room moves for the guest Stores luggage for guests Handles receiving and delivering of guest packages Keeps supplies stocked at bell desks Pick up and deliver guest laundry Provides room service for liquor and ice Maintain cleanliness of bell desk, bell closet and vehicles Other duties as assigned The Bell Staff position asks that any candidate be able to demonstrate the following skills or experience: Valid US driver's license - Required Fluent in speaking, reading and writing English - Required Strong communication skills - Required Ability to perform well under pressure - Required Friendly, courteous, engaging and passionate - Required The ability to relate well to guests and employees - Required Bell/Guest service experience - Preferred Strong working knowledge of computers - Preferred Cash handling - Preferred Benefits include: Free EPIC passes for employees and dependents Discount lift tickets for friends and family Free ski lessons Discounted lodging, food, gear and mountain shuttles Discounted bike haul & golf Medical, Dental, and Vision plans (full-time positions) 401(k) Retirement Plan Excellent training and professional development We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team - where A Mountain of Possibilities awaits. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 234247
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The Ski and Ride School Greeter is an integral component to Keystone's Product Sales & Services (PSS) Department and is responsible for delivering outstanding guest service while facilitating the check-in processes and front-line guest operations at our Ski and Ride School locations. Our Greeters are the face of our base area operations in both River Run and Mountain House and are responsible for setting the tone in creating the Experience of a Lifetime for our employees and guests. The Ski & Ride School Greeter position requires that employees exhibit our core values (Serve Others, Do Right, Drive Value, Do Good, Be Safe and Have Fun) while working outside, in winter conditions, and during early morning hours (as early 7:30 am). Our Greeters are encouraged to work weekly in order to maintain a Part-Time status (100 hours (min) per season required), but each may instead elect "Holiday Help" status (50 hours (min) per season required) by: (1) committing to work 16 or more dates that have been specifically identified by the Hiring Manager as meeting the Holiday Help minimum requirement, and (2) receiving confirmation of approval by Hiring Manager that said dates satisfy individual's Holiday Help commitment minimum prior to employee's hiring. Uphold working knowledge of ski school products and operations, lift tickets, and season pass catalogues; and of all other resort activities and events. Enthusiastically communicate with guests in a fun and professional manner through periods of high-volume customer interaction. Comply with company/department policies and procedures. Willing to perform other duties as appropriate. We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team - where A Mountain of Possibilities awaits. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 239452
10/02/2020
Full time
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The Ski and Ride School Greeter is an integral component to Keystone's Product Sales & Services (PSS) Department and is responsible for delivering outstanding guest service while facilitating the check-in processes and front-line guest operations at our Ski and Ride School locations. Our Greeters are the face of our base area operations in both River Run and Mountain House and are responsible for setting the tone in creating the Experience of a Lifetime for our employees and guests. The Ski & Ride School Greeter position requires that employees exhibit our core values (Serve Others, Do Right, Drive Value, Do Good, Be Safe and Have Fun) while working outside, in winter conditions, and during early morning hours (as early 7:30 am). Our Greeters are encouraged to work weekly in order to maintain a Part-Time status (100 hours (min) per season required), but each may instead elect "Holiday Help" status (50 hours (min) per season required) by: (1) committing to work 16 or more dates that have been specifically identified by the Hiring Manager as meeting the Holiday Help minimum requirement, and (2) receiving confirmation of approval by Hiring Manager that said dates satisfy individual's Holiday Help commitment minimum prior to employee's hiring. Uphold working knowledge of ski school products and operations, lift tickets, and season pass catalogues; and of all other resort activities and events. Enthusiastically communicate with guests in a fun and professional manner through periods of high-volume customer interaction. Comply with company/department policies and procedures. Willing to perform other duties as appropriate. We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team - where A Mountain of Possibilities awaits. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 239452