Warren Henry Automotive Group

Transportation Specialist/Driver US-FL-North Miami Job ID: # of Openings: 1 Category: Other Main Campus Overview We are looking for a Transportation Specialist to join the team! Incumbent will be responsible for the pick-up and delivery of vehicles. This position requires 100% interstate and local travel. Incumbent must also have an active CDL and clean driving history. Responsibilities Determines the needs for vehicle pick-up and/or deliveries route daily. Maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned. Collect delivery instructions from appropriate sources, verifying instructions and routes. Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations. Report vehicle defects, accidents, traffic violations, or damage to the vehicles. Secure cargo for transport, using ropes, blocks, chain, binders, or covers. Drive trucks to weigh stations before and after loading and along routes to document weights and to comply with state regulations. Obtain receipts or signatures for delivered vehicles and collect payment for services when required. Follow appropriate safety procedures for transporting vehicles. Perform basic vehicle maintenance tasks, such as adding oil, fuel, or radiator fluid or performing minor repairs. Check conditions of trailers after contents have been unloaded to ensure that there has been no damage. Read and interpret maps to determine vehicle routes. Load and unload trucks, or help others with loading and unloading, operating any special loading-related equipment on vehicles and using other equipment as necessary. Inspect loads, ensuring that cargo is secure. Perform emergency roadside repairs, such as changing tires or installing light bulbs, tire chains, or spark plugs. Collaborate with other drivers as part of a driving team on some trips. Plan or adjust routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices to minimize fuel consumption. Qualifications High school diploma or general education degree (GED). Must have and maintain an active and valid CDL and clean driving history. Must be able to load/unload and operate a flat-bed truck with experience. Must have an open schedule and be available on weekends as needed. Must be able to communicate with field, regional and corporate management. Must be a proven self-starter with strong time management skills. Able to use industry related technology platforms. Be able to work in a team environment. Demonstrate safe driving skills. PIc3b1a78958c1-3695

Parts Counter Representative - Jaguar Land Rover West Broward US-FL-Davie Job ID: # of Openings: 1 Category: Customer Service/Support JLR West Broward Overview Our brand new Jaguar Land Rover West Broward store is here! We are seeking a Parts Consultant (Counter) for the team! The Parts Consultant's key responsibility is to generate revenue by selling parts to all customers through various means such as over the counter, through the service department or on the phone. Benefits: Medical, dental, vision insurances Company-paid life, AD&D and disability insurances 401(k) retirement plan with employer contributions Paid time off Awesome culture Responsibilities Assists technician in selecting required parts for service repair orders and maintains stock in accordance to high use parts. Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Provides high level of service to internal and external customers. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submits an emergency order, if necessary. Notifies the service advisor and the customer when special ordered parts have been received. Pulls orders for delivery to service, making sure all parts are tagged with customer names and job number. Follows up on back-ordered parts. Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required. Replenishes assigned inventory daily. Makes sure all internal requests for parts are billed on service repair order. Receives payment from retail customers or obtains credit authorization. Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice. Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Issues and tracks requested shop tools to technicians. Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts. Sets up orders for daily shipment, delivery, or pick-up. Solicits assigned accounts by phone. Keeps front and rear counter areas clean and uncluttered. Maintains professional appearance. Qualifications Strong automotive knowledge. 2+ years of working experience at a parts counter at a high volume store. Preferred - Bilingual in English and Spanish. Strong verbal and written communication skills. Comfortable with ambiguity in a dynamic, changing environment. Unwavering commitment to ethical business practices. Understands, keeps abreast of, and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA & Right-To-Know, etc. PIaa1feaded5-

Customer Care Specialist/Receptionist - Jaguar Land Rover South Dade US-FL-Palmetto Bay Job ID: # of Openings: 1 Category: Customer Service/Support Jaguar Land Rover South Dade Overview Our Jaguar Land Rover South Dade dealership is hiring for a full-time Customer Care Specialist to join our team! This team member must be flexible to work weekends and holidays, if needed. This position requires a highly adaptable individual to be able to point customers to the correct information/individual being sought. Incumbent is the first point of contact with customers and shall represent the company in a positive light by greeting customers in a friendly upbeat manner, answer inquiries and provide information to the walk-in and phone-in customers, potential customers, visitors, and other interested parties regarding product, activities conducted at establishment and location of departments, offices, and employees within the organization. Responsibilities Operate telephone switchboard to answer, screen, or forward calls, providing information and taking messages. Greet persons entering the premises in a cheerful upbeat manner, determine nature and purpose of visit, and direct or escort them to specific destinations. Assist in uploading factory parts invoices Assist in uploading / reviewing dealer tire invoices to DI Process vendor invoices for parts (creating purchase orders ad submitting for payment) Provide and deliver the highest standards of service to our customers and provide assistance as needed. Works closely with salesperson Transmit information or documents to customers, using computer, mail, or fax. Hear and resolve complaints from customers or the public. Provide information about the company, such as location of departments or offices, employees within the organization, or services provided. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Process and prepare memos, correspondence, or other documents. Participates in required training Keep a current record of staff members' availability. Maintain lobby or reception area clean, neat and well organized. Maintains an organized, clean and safe work area Complies with company's policies and procedures Other duties as assigned Qualifications Education: High School Graduate or General Education Degree (GED): Required Experience: One year of customer service oriented experience in a position with high walk-in traffic. Computer Skills: This position requires an intermediate level of competency using Microsoft Office Suite. Other Requirements: Bilingual in English and Spanish is required. Incumbent must maintain a polished, professional appearance. This position requires incumbent to be highly reliable and on time to work as scheduled. Work Environment: The work environment is extremely fast paced and energetic. PIb10e5c260cd4-7170

Parts Counter Representative - Lincoln North Miami US-FL-North Miami Job ID: # of Openings: 1 Category: Customer Service/Support Main Campus Overview The Parts Consultant's key responsibility is to be the first point of contact with customers. They will assist in selling parts to all customers through various means such as over the counter, through the service department or on the phone. Some benefits include: Medical, dental, vision and other health insurance options Company-paid life and disability insurance Paid Time Off 401k retirement plan with employer contributions Employee events, team building, etc. Responsibilities Assists wholesale and retail customers in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. Answers phone calls, take messages, redirect as needed. Provides high level of customer service to internal and external customers. Greet customers in a cheerful manner. Keeps front and rear counter areas clean and uncluttered. Assists team members in selecting required parts for service repair orders and maintains stock in accordance to high use parts. Makes sure all internal requests for parts are billed on service repair order. Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Issues and tracks requested shop tools to technicians. Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts. Keeps current on new products and product updates. Maintains professional appearance. Qualifications High school diploma or general education degree (GED). 3+ Years of previous sales or customer service experience at high volume automotive store. Strong verbal and written communications skills. Preferred - Bilingual in English and Spanish. High proficiency in Microsoft Office applications (Word, Excel, Outlook). Comfortable with ambiguity in a dynamic, changing environment. Unwavering commitment to ethical business practices. PI13b2f038aeaa-9009