Warren Henry Automotive Group

Customer Care Specialist/Receptionist - Jaguar Land Rover South Dade US-FL-Palmetto Bay Job ID: Type: Part-Time # of Openings: 1 Category: Customer Service/Support Jaguar Land Rover South Dade Overview Our Jaguar Land Rover South Dade dealership is hiring for a part-time Customer Care Specialist to join our team! This team member must be available to flexible to work weekends and holidays, if needed. This position requires a highly adaptable individual to be able to point customers to the correct information/individual being sought. Incumbent is the first point of contact with customers and shall represent the company in a positive light by greeting customers in a friendly upbeat manner, answer inquiries and provide information to the walk-in and phone-in customers, potential customers, visitors, and other interested parties regarding product, activities conducted at establishment and location of departments, offices, and employees within the organization. Responsibilities Operate telephone switchboard to answer, screen, or forward calls, providing information and taking messages. Greet persons entering the premises in a cheerful upbeat manner, determine nature and purpose of visit, and direct or escort them to specific destinations. Provide product information (brochures) for customers when requested Provide and deliver the highest standards of service to our customers and provide assistance as needed. Works closely with salesperson Transmit information or documents to customers, using computer, mail, or fax. Hear and resolve complaints from customers or the public. Provide information about the company, such as location of departments or offices, employees within the organization, or services provided. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Process and prepare memos, correspondence, or other documents. Participates in required training Keep a current record of staff members' availability. Maintain lobby or reception area clean, neat and well organized. Maintains an organized, clean and safe work area Complies with company's policies and procedures Other duties as assigned Qualifications Education : High School Graduate or General Education Degree (GED): Required Experience : One year of customer service oriented experience in a position with high walk-in traffic. Computer Skills : This position requires an intermediate level of competency using Microsoft Office Suite. Other Requirements : Bilingual in English and Spanish is required. Incumbent must maintain a polished, professional appearance. This position requires incumbent to be highly reliable and on time to work as scheduled. WORK ENVIRONMENT The work environment is extremely fast paced and energetic. PIdab3d5-

Rental Coordinator - Jaguar Land Rover North Dade US-FL-North Miami Job ID: Type: Full-Time # of Openings: 1 Category: Customer Service/Support Main Campus Overview Our Jaguar Land Rover North Dade dealership is hiring for a full-time Rental Coordinator to join our team! We recently relocated to a brand-new, state-of-the-art facility in North Miami. Full-time Employees are eligible for health insurance options, paid time off, 401k retirement plan with employer contributions, and much more! The Rental Coordinator will be responsible for receiving orders, generally in person, for rentals or loaner vehicles. May describe available options, compute costs, and accept payment. Responsibilities Greet customers and discuss the type, quality and quantity of merchandise sought for rental. Compute charges for rentals or services and receive payments. Answer telephones to provide information and receives orders. Provide information about rental items, such as availability, operation or description. Rent vehicles, arrange for provision of services to customers and accept returns. Inspect and adjust rental items to meet needs of customer. Explain rental fees, policies and procedures. Prepare rental forms, obtaining customer signature and other information, such as required licenses. Keep detailed records of transactions and customer information. Reserve items for requested times and keep records of vehicles rented. Recommend and provide advice on a wide variety of products and services. Receive orders for services, such as rentals, repairs. Prepare merchandise for display for rental. Advise customers on use and care of vehicles. Receive, examine and assess damage on vehicle to be altered, cleaned, stored, or repaired. Qualifications High school diploma or general education degree (GED), or minimum one year of related experience and/or training, or equivalent combination of education and experience. Flexibility to work various hours and weekends. Must have valid Driver License and clean driving record. Excellent communication skills both oral and written. Proper email and telephone etiquette. Must be comfortable with public communication. Must possess fluent English and Spanish speaking ability. Proficient in Microsoft Office suite and office equipment such as fax, phone, scanner and calculator. Competencies: Communication, Oral - Ability to communicate effectively with others using the spoken word. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Enthusiastic - Ability to bring energy to the performance of a task. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. Reliability - The trait of being dependable and trustworthy. Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. PI6fada5-

Wheel Repair Technician - Jaguar Land Rover North Dade US-FL-North Miami Job ID: Type: Full-Time # of Openings: 1 Category: Skilled Labor-Trades Main Campus Overview The Wheel Repair Technician functions as a skilled technician using tools and techniques to restore wheels and wheel covers. Responsibilities Performs repair work as outlined related to wheel repair and restoration, including cosmetic damages (curb and road rash, peeling, scrapes, gouges, oxidation and bent wheels). Paints surfaces, inspect wheels, prep and buff defects, mix colors and finish. Mount and balance tires as needed. Communicates with parts department to obtain needed parts. Communicates with service advisor and customers immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. Documents all work performed and recommended on the repair order. Road tests vehicles when required or refers to the test technician. Reports machinery defects or malfunctions to supervisor. Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle. Keeps work area neat and clean. Maintains and is accountable for spray machine and all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received. Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management. Qualifications High school diploma or general education degree (GED). Minimum three years of related experience and/or training in alloy wheel repair. Valid driver license and clean driving record. Flexibility to work various hours and weekends. Ability to work in outdoor environments. Automotive Painting experience is a plus. PI41659b33b5-

Vehicle Concierge - Jaguar Land Rover South Dade US-FL-Palmetto Bay Job ID: Type: Full-Time # of Openings: 1 Category: Other Jaguar Land Rover South Dade Overview Warren Henry Auto Group delivers an unparalleled experience to our customers and we are looking for motivated individuals who want to be a part of our team. We are looking for full-time individuals , for our Jaguar Land Rover South Dade dealership in Palmetto Bay! The shifts for this position are 8 am - 5 pm or 10 pm - 7 pm on various days between Monday through Friday (no weekends). As a Concierge, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers. It is an opportunity to work in a fast-paced environment as a service delivery professional. The concierge is responsible for vehicle delivery and/or pick-up. Responsibilities Vehicle Delivery: Ensure the vehicle is in delivery quality and has sufficient fuel Confirm logistical details with Service Manager, Service Advisors, BDC Department, and Dispatcher Member interaction: Collect all required signatures from customers at time of delivery and/or pick up Request all required documents from loaner department and service advisors prior to going on a trip Receiving: Inspect vehicle for customers belongings left behind Record condition of vehicle using Record 360 application Other: Perform errands as needed Perform lot maintenance as needed Qualifications High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience. Valid Driver's License and Good Driving Record. Ability to communicate with customers and employees in a positive and eager manner. Maintain a well-groomed appearance and uniform while performing all job duties or away on training. Maintain a professional manner when in uniform and off of the dealership premises. Employee conduct is a reflection on the dealership. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually required to stand Continually required to walk Continually required to sit Continually required to utilize hand and finger dexterity Continually required to climb, balance, bend, stoop, kneel or crawl Continually required to talk or hear Continually work near moving mechanical parts While performing the duties of this job, the noise level in the work environment is usually quiet to loud. PIda0fa3cacb11-2572

Sales Consultant - Land Rover South Dade US-FL-Palmetto Bay Job ID: 2 Type: Full-Time # of Openings: 2 Category: Sales Land Rover South Dade Overview In this position incumbent will be highly motivated to reach sales goals. Sales Consultants build rapport with customers quickly by using their interpersonal and oral communication skills to ascertain the customers' needs and desires and demonstrates characteristics, capabilities, and features of vehicles; and converts walk-in inquiries to buyers by closing sales. Responsibilities Greet customers and ascertain what each customer wants or needs. Describe vehicle features and explain use, operation, and care to customers. Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport. Compute sales prices and total purchases. Maintain updated on product knowledge to be able to answer customer inquiries. Develops buyers by maintaining rapport with previous customers; by greeting walk-in customers; meeting prospects at community activities; responding to inquiries; recommending sales campaigns and promotions. Maintain records related to sales. Demonstrate use, operation and features through test drives. Place special orders. Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Updates and maintains product knowledge by taking advantage of training whether voluntary or mandatory. Qualifications High school diploma or general education degree (GED) required. Clean driving record and valid Driver License as this position operates motor vehicles. Flexibility to work various hours and weekends. Excellent communication skills both oral and written. Proper email and telephone etiquette. Must be comfortable with public communication. Intermediate level of competency using Microsoft Office Suite. COMPETENCIES: Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Ambition - The drive to achieve personal advancement. Tenacious - Ability to hold steadfast and complete a goal. Negotiation Skills - Ability to reach outcomes that gain the support and acceptance of all parties. Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. Tactful - Ability to show consideration for and maintain good relations with others. Communication, Oral - Ability to communicate effectively with others using the spoken word. Presentation Skills - Ability to effectively present information publicly. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Energetic - Ability to work at a sustained pace and produce quality work. Enthusiastic - Ability to bring energy to the performance of a task. Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability. Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.

Service Porter - Audi Gainesville US-FL-Gainesville Job ID: 2 Type: Part-Time # of Openings: 1 Category: Services Audi Overview As a Service Porter, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers. It is an opportunity to work in a fast-paced environment as a service delivery professional. The Porter is responsible for vehicle delivery and/or pick-up. Audi Gainesville delivers an unparalleled experience to our customers and we are looking for motivated individuals who want to be a part of our team. Responsibilities Vehicle Delivery Ensure the vehicle is in showroom/delivery quality Confirm logistical details with Service Manager, Service Advisors, Sales Managers Member interaction Request signature of paperwork from customer and advisors Receiving Inspect vehicle for customers belongings left behind Get vehicle to gas station for physical inspection and refueling Complete Red Cap application check in and inspect condition of the vehicle ensuring photographs are taken Other: Perform errands as needed Perform lot maintenance as needed COMPETENCIES: Analytical Skills - Ability to use thinking and reasoning to solve a problem. Accuracy - Ability to perform work accurately and thoroughly. Detail Oriented - Ability to pay attention to the minute details of a project or task. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. Reliability - The trait of being dependable and trustworthy. Accountability - Ability to accept responsibility and account for his/her actions. Personable Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. Innovative Mindset - Interested in diving in into new and innovating opportunities. Qualifications High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience. Flexibility to work various hours and weekends. Valid driver license and clean driving record. ASE Certification is a plus. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually required to stand Continually required to walk Continually required to sit Continually required to utilize hand and finger dexterity Continually required to climb, balance, bend, stoop, kneel or crawl Continually required to talk or hear Continually work near moving mechanical parts While performing the duties of this job, the noise level in the work environment is usually quiet to loud. The employee must frequently lift and /or move more than 80 pounds. Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus Ability to wear Personal Protective Equipment (PPE) - back brace, safety goggles, ear plugs, gloves, etc.

Parts Runner - Jaguar/Land Rover North Dade US-FL-North Miami Job ID: 2 Type: Full-Time # of Openings: 1 Category: Other Main Campus Overview The Parts Runner's key responsibility is performing part pick up, delivering and picking up equipment, and fulfilling internal parts requests from the service department and parts department. Responsibilities Pulls orders for delivery to service, making sure all parts are tagged with customer names and job number to ensure full credit from factory. Issues and tracks requested parts to technicians. Notifies appropriate personnel of issues with orders. Assists with new inventory assignments. Pulls and fills orders from stock. Ensures all internal requests for parts are billed on the service repair order. Enters into and maintains log of all deliveries. Keeps front and rear counter areas clean and uncluttered. Maintains organized, clean and safe work areas. Participates in all required trainings. Provides support to the Parts department as needed. Performs other duties as assigned. Qualifications High school diploma or general education degree (GED), or minimum one year of related experience and/or training, or equivalent combination of education and experience. Flexibility to work various hours and weekends. Comfortable with ambiguity in a dynamic, changing environment. Unwavering commitment to ethical business practices. Understands, keeps abreast of, and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA & Right-To-Know, etc. Preferred - Bilingual in English and Spanish. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually required to stand Continually required to walk Continually required to sit Continually required to utilize hand and finger dexterity Continually required to climb, balance, bend, stoop, kneel or crawl Continually required to talk or hear Continually work near moving mechanical parts While performing the duties of this job, the noise level in the work environment is usually quiet to loud. The employee must frequently lift and /or move more than 90 pounds. Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus Ability to wear Personal Protective Equipment (PPE) - back brace, safety goggles, ear plugs, gloves, etc.

Vehicle Concierge - Land Rover South Dade US-FL-Palmetto Bay Job ID: 2 Type: Part-Time # of Openings: 2 Category: Other Land Rover South Dade Overview Warren Henry Auto Group delivers an unparalleled experience to our customers and we are looking for motivated individuals who want to be a part of our team. This will be a part-time position. As a Concierge, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers. It is an opportunity to work in a fast-paced environment as a service delivery professional. The concierge is responsible for vehicle delivery and/or pick-up. Responsibilities Vehicle Delivery: Ensure the vehicle is in delivery quality and has sufficient fuel Confirm logistical details with Service Manager, Service Advisors, BDC Department, and Dispatcher Member interaction: Collect all required signatures from customers at time of delivery and/or pick up Request all required documents from loaner department and service advisors prior to going on a trip Receiving: Inspect vehicle for customers belongings left behind Record condition of vehicle using Record 360 application Other: Perform errands as needed Perform lot maintenance as needed Qualifications High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience. Valid Driver's License and Good Driving Record. Ability to communicate with customers and employees in a positive and eager manner. Maintain a well-groomed appearance and uniform while performing all job duties or away on training. Maintain a professional manner when in uniform and off of the dealership premises. Employee conduct is a reflection on the dealership. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually required to stand Continually required to walk Continually required to sit Continually required to utilize hand and finger dexterity Continually required to climb, balance, bend, stoop, kneel or crawl Continually required to talk or hear Continually work near moving mechanical parts While performing the duties of this job, the noise level in the work environment is usually quiet to loud. The employee must frequently lift and /or move more than 80 pounds. Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus Ability to wear Personal Protective Equipment (PPE) - back brace, safety goggles, ear plugs, gloves, etc.

Sales Consultant - INFINITI US-FL-North Miami Job ID: 2 Type: Full-Time # of Openings: 2 Category: Sales Main Campus Overview Infiniti is a division of the Warren Henry Auto Group, Automotive News' Best Dealerships To Work For. If you have the drive we have the career for you. Position Overview: In this position incumbent will be highly motivated to reach sales goals. Sales Consultants build rapport with customers quickly by using their interpersonal and oral communication skills to ascertain the customers' needs and desires and demonstrates characteristics, capabilities, and features of vehicles; and converts walk-in inquiries to buyers by closing sales. Responsibilities EXPERIENCE, NO. DRIVE, YES. Warren Henry Auto Group has built its success around enthusiastic, motivated individuals. People with character and drive. You don't need any previous automotive sales experience. In fact, we prefer it that way. All you need is an active driver's license, a clean record, and a true passion for success. We'll show you the rest. RIGHT NOW, we are seeking Full-Time Sales Consultants for Warren Henry Infiniti. This is an excellent opportunity for great earning potential while selling one of the most exciting automotive brands on the market. Pays salary plus commission while training. You will have access to paid time off, medical, dental, vision, employer contributions to 401K, life insurance, and both short and long-term disability income protection. You'll find that Warren Henry is not just a great place to work, it's also a great place to build a career. We're one of Automotive News' 90 Best Dealerships to Work For. Many of our employees have been with us for more than a decade, and have risen through the ranks by showing passion and dedication. Discover your career at Warren Henry. Greet customers and ascertain what each customer wants or needs. Describe vehicle features and explain use, operation, and care to customers. Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport. Compute sales prices and total purchases. Maintain updated on product knowledge to be able to answer customer inquiries. Develops buyers by maintaining rapport with previous customers; by greeting walk-in customers; meeting prospects at community activities; responding to inquiries; recommending sales campaigns and promotions. Maintain records related to sales. Demonstrate use, operation and features through test drives. Place special orders. Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Updates and maintains product knowledge by taking advantage of training whether voluntary or mandatory. Qualifications High School Graduate or General Education Degree (GED) required. No prior automotive experience necessary. Other Qualifications: Must complete the Sales Achievement Predictor Battery of Tests, in order for application to be considered for employment.

Shop Foreman - Jaguar/Land Rover North Dade US-FL-North Miami Job ID: 2 Type: Full-Time # of Openings: 1 Category: Skilled Labor-Trades Main Campus Overview The Shop Foreman functions as a supportive role to the Service Manager/Director and assists in all facets of the service department. Incumbent plays a key role directing the work activities of the service staff. Responsibilities Directs and assists subordinate service and support staff in all phases of their jobs. Conducts periodic checks on job statuses ensuring work is completed as per repair order. Knowledge of all tools and equipment required to diagnose, troubleshoot, repair and service vehicles. Ensure all Certified Pre Owned vehicle certifications are properly inspected and documented to meet or exceed audit criteria. Ensure technician cause, correction and mileage out are recorded properly on repair order by performing frequent inspections. Ensure proper usage of MPI and all other required software. Maintain a Fixed Right the First Time average equal to or above national average. Assist AASM's, TFM's or TAC line with any repairs or information required. Reports any circumstances that would compromise the department to the Service Manager/Director. Assists in the discipline and performance review of staff. Maintains the "Recheck Log" and various required reporting. Assume responsibility for any vehicle that has returned due to a failed repair attempt; which includes overseeing the repair and quality control check of the vehicle. Train and work with all technicians in the service repair center. Maintains the shop (up-to-date) on computer and diagnostic equipment updates and performs software upgrades. Keeps all shop equipment calibrated every 6 months. Monitors shop capacity and advises Service Manager/Director of constraints. Manages inventory and obtains competitive bids on tools, equipment and sublet repairs and supplies. Ensures that all required safety policies, practices and procedures, training and SOP's are followed by staff. Conducts quality control checks on completed jobs. Ensures proper vehicle protection equipment is utilized during maintenance or repairs, i.e.; fender covers and cloths. Manages technicians and is available for guidance. Ensures proper repair order flow to satisfy warranty, dealership and business office requirements. Ensures shop is neat, clean and organized at all times. SUPERVISORY RESPONSIBILITIES: Directly supervises Technician Apprentices, Technicians and Technician Team Leads within the Service department(s). Indirectly supervises employees within the Service department. Qualifications High school diploma or general education degree (GED) required. Minimum 3 years of Shop Foreman experience with Jaguar/Land Rover. Ability to maintain required State and County technical qualifications such as A.S.E. and/or County permits. Strong automotive knowledge. Outstanding leadership skills which focus on treating employees with respect. Strong management skills and time management skills. Strong quantitative skills. Valid Driver License and clean driving record. Comfortable with ambiguity in a dynamic, changing environment. Unwavering commitment to ethical business practices. Understands, keeps abreast of, and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA & Right-To-Know, etc.

Job ID 2 Dealership Infiniti Category Skilled Labor-Trades Salary DOE Type Full-Time Position Overview This position functions as a skilled technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair. Responsibilities Receive repair orders from dispatcher and acquire keys to vehicle. Perform a thorough safety check and multi point inspection to determine if any additional service work is required. Record inspection findings into the MPI system and move flags to request parts pricing or consultant assistance. Check for any related service actions or bulletins. Test every battery. Diagnose cause of malfunctions and perform repairs. Communicate with the parts department for any needed parts. Return and attach parts, return receipt to the repair order for any warranty repairs. Place any customer requested saved parts into a plastic bag or box and place the items in the trunk of the customer's vehicle. Note the repair order that this task was completed. Turn in all removed parts to the parts department. Advise Service Consultant if repairs cannot be completed within time promised. Document a detailed description of the repair(s) performed to dealer and manufacturer standards. Road test vehicles as required. Notify shop foreman of any test drives that will take longer than 10 minutes. Verify that all repairs completed are correct and safe for vehicle return. Ensure the customer's vehicle is kept protected and clean during the repair process. Wipe down any dirt or grease before sending the vehicle to car wash. Keep stall area neat and keep floors free from spills or slippery fluids. Mop as needed. Follow all federal, state and local regulations for disposing of hazardous waste. Use safety equipment and follow all safety rules when handling fluids and using equipment. Maintain all Manufacturer certifications and keep continuing education up to date with dealer standards. Maintain Compli and complete assigned modules in a timely manner. Maintain a well groomed appearance and uniform while performing job duties or away at training. Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry Auto Group. Maintain a pleasant working relationship with all dealership Qualifications Technical Aptitude - Ability to comprehend complex technical topics and specialized information. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. Judgment - The ability to formulate a sound decision using the available information. Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. MINIMUM QUALIFICATIONS: High School Graduate or General Education Degree (GED) is required. Valid Driver License. Ability to read and comprehend instruction and information. Ability to use a computer to search for bulletins or technical information. OTHER QUALIFICATIONS : Ability to provide your own tools. (All manufacturer specific/special tools will be supplied by the dealer to share). ASE certification is preferred. Must supply your own OSHA approved footwear. PHYSICAL DEMANDS KEY: N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day Physical Demands : Lift/Carry C Stand C Walk C Sit C Manually Manipulate C Grasp C Reach Outward C Reach Above Shoulder C Speak C Climb F Crawl C Squat or Kneel C Bend C 10 lbs or less C 11-20 lbs C 21-50 lbs C 51-100 lbs C Over 100 lbs O Push/Pull 12 lbs or less F 13-25 lbs F 26-40 lbs F 41-100 lbs F Other Physical Requirements • Vision (Near, Distance, Color, Peripheral, Depth) • Sense of Sound - diagnostic equipment, tones, mechanics • Sense of Touch • Sense of Balancef • Ability to wear Personal Protective Equipment (PPE) - back brace, safety goggles, ear plugs, gloves, etc.

Sales Coordinator - Land Rover South Dade US-FL-Palmetto Bay Job ID: 2 Type: Full-Time # of Openings: 1 Category: Sales Land Rover South Dade Overview As part of our Business Development team, the Sales Coordinator is responsible for proactively cultivating relationships with potential and existing customers online and over the phone. Using effective communication and interpersonal skills, this position will assist the customer in purchasing their vehicle. A great candidate would have a confident and goal-orientated mentality, who enjoys working in a fast-paced environment. Responsibilities Connecting with current and prospective clients by making contact and explaining products and services. Managing requests from clients, handling their concerns and questions as well as present them with the best solution for their needs. Qualifications High school diploma or General Education Degree (GED) required. Positive attitude and self-motivated. Proven experience in customer service; sales preferred. Must possess strong desire to set and achieve goals. Effective and excellent oral and written communication skills. Must be comfortable with public communication. Must be available to work flexible hours, weekends and holidays. Bilingual in English and Spanish preferred. Available Benefits Medical, dental and vision insurance 401K retirement planning with Employer Contributions Life and Accident Insurance (100% Employer Paid) Long Term Disability (100% Employer Paid) Tuition Reimbursement Legal Services Lending Service

Service Coordinator US-FL-North Miami Job ID: 2 Type: Full-Time # of Openings: 1 Category: Customer Service/Support Main Campus Overview As part of our Business Development team, the Service Coordinator is responsible for developing relationships with current and prospective clients to schedule and confirm appointments for the Service department. In this position, you will be working with the Service team and play a crucial role in customer retention. A great candidate would have good people skills and a goal-orientated mentality, who enjoys working in a fast-paced environment. Responsibilities Connecting with current and prospective clients by listening and understanding the customer's needs to schedule the appointment. Communicating with the service department managers and service advisors to obtain any needed information to complete an appointment and satisfy the customer's needs. Maintaining knowledge of how to process loaners, valet services and how to properly schedule these services. Qualifications High school diploma or General Education Degree (GED) required. Positive attitude and self-motivated. Proven experience in customer service; sales preferred. Must possess strong desire to set and achieve goals. Effective and excellent oral and written communication skills. Must be comfortable with public communication. Must be available to work flexible hours, weekends and holidays. Bilingual in English and Spanish preferred. Available Benefits Medical, dental and vision insurance 401K retirement planning with Employer Contributions Life and Accident Insurance (100% Employer Paid) Long Term Disability (100% Employer Paid) Tuition Reimbursement Legal Services Lending Service

Service Coordinator - Land Rover South Dade US-FL-Palmetto Bay Job ID: 2 Type: Full-Time # of Openings: 1 Category: Customer Service/Support Land Rover South Dade Overview As part of our Business Development team, the Service Coordinator is responsible for developing relationships with current and prospective clients to schedule and confirm appointments for the Service department. In this position, you will be working with the Service team and play a crucial role in customer retention. A great candidate would have good people skills and a goal-orientated mentality, who enjoys working in a fast-paced environment. Responsibilities Connecting with current and prospective clients by listening and understanding the customer's needs to schedule the appointment. Communicating with the service department managers and service advisors to obtain any needed information to complete an appointment and satisfy the customer's needs. Maintaining knowledge of how to process loaners, valet services and how to properly schedule these services. Qualifications High school diploma or General Education Degree (GED) required. Positive attitude and self-motivated. Proven experience in customer service; sales preferred. Must possess strong desire to set and achieve goals. Effective and excellent oral and written communication skills. Must be comfortable with public communication. Must be available to work flexible hours, weekends and holidays. Bilingual in English and Spanish preferred. Available Benefits Medical, dental and vision insurance 401K retirement planning with Employer Contributions Life and Accident Insurance (100% Employer Paid) Long Term Disability (100% Employer Paid) Tuition Reimbursement Legal Services Lending Service

Job ID 2 Dealership Infiniti Category Services Salary DOE Type Full-Time Position Overview Owner loyalty, customer satisfaction, and retention are the primary functions of the Express Service Technician. The Express Service Technician is also responsible for performing vehicle repair, inspections and maintenance work in accordance with dealer and factory standard standards. Responsibilities Receive repair orders from dispatcher and acquire keys to vehicle. Perform a thorough safety check and multi point inspection to determine if any additional service work is required. Record inspection findings into the MPI system and move flags to request parts pricing or consultant assistance. Check for any related service actions or bulletins. Test every battery. Perform requested services. Express services must be completed in 60 minutes or less. Expedite Express repair orders to the main shop technicians if 60 minute promise cannot be met. Communicate with the parts department for any needed parts. Return and attach parts return receipt to the repair order for any warranty repairs. Place any customer requested saved parts into a plastic bag or box and place the items in the trunk of the customer's vehicle. Note the repair order that this task was completed. Turn in all removed parts to the parts department. Advise Service Consultant if repairs cannot be completed within time promised. Document a detailed description of the repair(s) performed to dealer and Infiniti standards. Road test vehicles as required. Notify shop foreman of any test drives that will take longer than 10 minutes. Verify that all repairs completed are correct and safe for vehicle return. Ensure the customer's vehicle is kept protected and clean during the repair process. Wipe down any dirt or grease before sending the vehicle to car wash. Keep stall area neat and keep floors free from spills or slippery fluids. Mop as needed. During any time a vehicle is not present in the stall the Express tech will clean the shop and shop equipment. This includes wiping down lifts, removing trash, removing tires, mopping and any other items that may need cleaning. If shop has been cleaned and a vehicle is not present in the stall Express tech will assist main shop techs and act in a helper/learning capacity. Express tech may be needed to fulfill other shop needs such as errands or assisting in a porter/driver capacity. Follow all federal, state and local regulations for disposing of hazardous waste. Use safety equipment and follow all safety rules when handling fluids and using equipment. Maintain all certifications and keep continuing education up to date with TOE and dealer standards. Maintain Compli and complete assigned modules in a timely manner. Maintain a well-groomed appearance and uniform while performing job duties or away at training. Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry Maintain a pleasant working relationship with all dealership employees. Qualifications High School diploma or the equivalent. Valid driver's license. Ability to read and comprehend instruction and information. Ability to use a computer to search for bulletins or technical information. ASE certification is preferred.

Automotive Technician - Audi Gainesville US-FL-Gainesville Job ID: 2 Type: Full-Time # of Openings: 1 Category: Skilled Labor-Trades Audi Overview Audi Gainesville, a division of the Warren Henry Auto Group, located in sunny North Central Florida is seeking an Automotive Technician (Audi or VW) to join our team! FANTASTIC CAREER OPPORTUNITY AVAILABLE NOW - (bring your experienced friends with you) Automotive Technician (Audi or VW specialist) Full time Benefits include: health, vision, dental, short and long term disability income protection, legal and financial benefits, and employer 401K retirement contribution and much more. Brand new facility with a fully air conditioned shop and built in toolboxes Work uniform and laundering service Warren Henry Auto Group is one of Automotive News' 100 Best Dealerships to Work For Responsibilities You will work in our state of the art shop, performing quality diagnostic and mechanical services. Audi/VW automotive technician experience a must Knowledge of ODIS, VAG-COM Successful completion of technical school or equivalent experience required High School Diploma or equivalent. Clean driving record and Valid Driver's license. Must have legal authorization to work in the United States. Must submit to and pass pre-employment and random company drug and alcohol testing. Must have 5 years minimum automotive technician experience. Must have sufficient physical ability to work in a variety of positions that could be uncomfortable while performing automotive repair work and diagnostics. Must have the ability to lift tires and heavy engine parts. Knowledge of occupational hazards and necessary safety precautions and the ability to comply with them. Possess the ability to report to work on time and perform job responsibilities in a timely manner in order to meet deadlines. Possess excellent oral communication skills. Qualifications QUALIFICATIONS: High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience. Flexibility to work various hours and weekends. Valid driver license and clean driving record. ASE Certification is a plus. COMPETENCIES: Technical Aptitude - Ability to comprehend complex technical topics and specialized information. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. Judgment - The ability to formulate a sound decision using the available information. Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

Automotive Technician - Jaguar/Land Rover North Dade US-FL-North Miami Job ID: 2 Type: Full-Time # of Openings: 4 Category: Skilled Labor-Trades Main Campus Overview Land Rover/Jaguar is a division of the Warren Henry Auto Group, Automotive News' Best Dealerships To Work For. If you have the drive we have the career for you. As an Automotive Technician, this position functions as a skilled technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair. We just moved into to a brand-new, state-of-the-art facility in North Miami! There are over 80 air-conditioned service bays with matching toolboxes provided. Responsibilities Receive repair orders from dispatcher and acquire keys to vehicle. Perform a thorough safety check and multi point inspection to determine if any additional service work is required. Record inspection findings into the MPI system and move flags to request parts pricing or consultant assistance. Check for any related service actions or bulletins. Test every battery. Diagnose cause of malfunctions and perform repairs. Communicate with the parts department for any needed parts. Return and attach parts, return receipt to the repair order for any warranty repairs. Place any customer requested saved parts into a plastic bag or box and place the items in the trunk of the customer's vehicle. Note the repair order that this task was completed. Turn in all removed parts to the parts department. Advise Service Consultant if repairs cannot be completed within time promised. Document a detailed description of the repair(s) performed to dealer and manufacturer standards. Road test vehicles as required. Notify shop foreman of any test drives that will take longer than 10 minutes. Verify that all repairs completed are correct and safe for vehicle return. Ensure the customer's vehicle is kept protected and clean during the repair process. Wipe down any dirt or grease before sending the vehicle to car wash. Keep stall area neat and keep floors free from spills or slippery fluids. Mop as needed. Follow all federal, state and local regulations for disposing of hazardous waste. Use safety equipment and follow all safety rules when handling fluids and using equipment. Maintain all Manufacturer certifications and keep continuing education up to date with dealer standards. Maintain Compligo and complete assigned modules in a timely manner. Maintain a well groomed appearance and uniform while performing job duties or away at training. Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry Auto Group. Maintain a pleasant working relationship with all dealership employees. Qualifications Technical Aptitude - Ability to comprehend complex technical topics and specialized information. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. Judgment - The ability to formulate a sound decision using the available information. Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. Core Value: Family-Employee is a team-player, and promoted cooperation, professionalism and commitment within a team to achieve goals and deliverables. Core Value: Openness - Employee builds constructive working relationships characterized by a high level of acceptance, cooperation and mutual respect. Core Value: Commitment - Employee shows hard work, commitment and dedication on the job and committed to influencing others to act in support of the company. Employee is committed to optimal performance. Employee adheres to being committed to following all company policies and adhered to all workplace safety and exercises care while on the job. Core Value: Integrity - Earns others trust and respect through consistent honesty and professionalism in all interactions such as fellow co-workers and with customers. Core Value: Stability - Employee demonstrates steadfast loyalty and commitment to working consistently toward the common goals of the organization. MINIMUM QUALIFICATIONS: High School Graduate or General Education Degree (GED) is required. Valid Driver License. Ability to read and comprehend instruction and information. Ability to use a computer to search for bulletins or technical information. OTHER QUALIFICATIONS: Ability to provide your own tools. (All manufacturer specific/special tools will be supplied by the dealer to share). ASE certification is preferred. Must supply your own OSHA approved footwear. PHYSICAL DEMANDS KEY: N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day Physical Demands: Lift/Carry C Stand C Walk C Sit C Manually Manipulate C Grasp C Reach Outward C Reach Above Shoulder C Speak C Climb F Crawl C Squat or Kneel C Bend C 10 lbs or less C 11-20 lbs C 21-50 lbs C 51-100 lbs C Over 100 lbs O Push/Pull 12 lbs or less F 13-25 lbs F 26-40 lbs F 41-100 lbs F Other Physical Requirements Vision (Near, Distance, Color, Peripheral, Depth) Sense of Sound - diagnostic equipment, tones, mechanics Sense of Touch Sense of Balance Ability to wear Personal Protective Equipment (PPE) - back brace, safety goggles, ear plugs, gloves, etc. Summary of Benefits In addition to a competitive compensation package we offer awesome benefits like these: Health Insurance Wellness Incentives Dental Vision Long-term disability income protection (100% employer paid premium) Optional Short-term disability Life and Accident insurance (100% employer paid premium) Optional life buy-up, spousal and child coverages Supplemental insurance 401K retirement plan with employer contributions Legal service Lending service

Service Consultant - Jaguar/Land Rover North Dade US-FL-North Miami Job ID: 2 Type: Full-Time # of Openings: 3 Category: Services Main Campus Overview This position functions as the face of the service department greeting customers as they arrive to the service drive providing excellent customer service and determining what the service needs of the vehicles are. Responsibilities Maintain Customer relations with all existing and future clients. Attempt to resolve any customer concerns or seek the appropriate management contact to assist. Plan and coordinate known appointments that will be arriving the next day. Set appointments using the Xtime center and maintain the service reservations. Answering service calls and following up in a timely manner. Review all monthly specials, learn current service menus and review sublet vendor services. Maintain department and customers service files and review for accuracy before sending to final scanning. Determine and discuss alternate transportation needs with customers. Greet customers, obtain and verify customer information and vehicle data, retrieve service history and follow the service consultant process manual. Process after hours drop off vehicles and towed in vehicles. Prepare all pickup and delivery clients and have ready for the drivers. Refer to pickup and delivery process manual. Promote the sales of labor, parts, sublet services and accessories to meet the customer's needs. Provide customer with accurate estimates and completion times. Obtain customers signature on all repair orders, document agreements, and credit card payment slips. Check on progress of each repair order throughout the day and keep customer informed of any status changes. Record any agreed upon changes on the repair order. Review all repair orders and verify that parts are billed out on appropriate lines and that all customer and warranty items have been billed and coded. Verify that all quality control standards have been met and vehicle has been washed before contacting customer. Follow up with all aging repair orders and provide daily explanation to Service Manager for any repair order open longer than 4 days. Maintain a customer satisfaction inquiry score above national average. Capture valid customer emails and maintain a CSI email capture rate higher than the national standard. Maintain a follow up system for special ordered parts or vehicles that will need additional future repairs. Maintain a clean orderly office that is acceptable in accordance with dealership's standards. Maintain all common customer areas and assure that all amenities are stocked and in proper working order. Report any major janitorial issues that cannot be quickly cleaned up or require special service. Establish method of payment and collect Visa, Master card, or American Express. Maintain all applicable certifications and keep continuing education up to date with TOE and dealer standards. Maintain Compli and complete assigned modules in a timely manner. Maintain a well-groomed appearance and uniform while performing job duties or away at training. Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry. Maintain pleasant working relationship with all dealership employees. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. Judgment - The ability to formulate a sound decision using the available information. Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. Detail Oriented - Ability to pay attention to the minute details of a project or task. Qualifications MINIMUM QUALIFICATIONS: High school diploma or general education degree (GED). Three years' experience writing service with a highline dealership. Ability to read, write, reasonable spelling skills for writing repair orders and communicating professionally with email. Ability to effectively present information and respond to questions from management, employees and customers. Ability to calculate figures and amounts such as discounts, taxes, and percentages. Ability to apply common sense understanding to carry out instructions, tasks, or handle any customer situation. Ability to apply creative problem solving for any customer issue or concern and decide if further escalation is necessary. Valid Driver's License OTHER QUALIFICATIONS: Ability to operate the following equipment: Ability to operate a computer Ability to type Ability to use a calculator Ability to keep organized files and documents Summary of Benefits: In addition to a competitive compensation package we offer awesome benefits like these: Health Insurance Dental Vision Short-term disability Long-term disability (90% Employer Paid) Life and Accident insurance Optional life buy-up, spousal and child coverages Supplemental insurance 401K retirement plan with employer contributions Paid Time Off Legal service Lending service Tuition Reimbursement Referral Program Philanthropic Opportunities

Sales Coordinator US-FL-North Miami Job ID: 2 Type: Full-Time # of Openings: 1 Category: Sales Main Campus Overview As part of our Business Development team, the Sales Coordinator is responsible for proactively cultivating relationships with potential and existing customers online and over the phone. Using effective communication and interpersonal skills, this position will assist the customer in purchasing their vehicle. A great candidate would have a confident and goal-orientated mentality, who enjoys working in a fast-paced environment. Responsibilities Connecting with current and prospective clients by making contact and explaining products and services. Managing requests from clients, handling their concerns and questions as well as present them with the best solution for their needs. Qualifications High school diploma or General Education Degree (GED) required. Positive attitude and self-motivated. Proven experience in customer service; sales preferred. Must possess strong desire to set and achieve goals. Effective and excellent oral and written communication skills. Must be comfortable with public communication. Must be available to work flexible hours, weekends and holidays. Bilingual in English and Spanish preferred. Available Benefits Medical, dental and vision insurance 401K retirement planning with Employer Contributions Life and Accident Insurance (100% Employer Paid) Long Term Disability (100% Employer Paid) Tuition Reimbursement Legal Services Lending Service

Sales Consultant - Audi Gainesville US-FL-Gainesville Job ID: 2 Type: Full-Time # of Openings: 2 Category: Sales Audi Overview Audi is a division of the Warren Henry Auto Group, Automotive News' Best Dealerships To Work For. If you have the drive we have the career for you. Responsibilities EXPERIENCE, NO. DRIVE, YES. Warren Henry Auto Group has built its success around enthusiastic, motivated individuals. People with character and drive. You don't need any previous automotive sales experience. In fact, we prefer it that way. All you need is an active driver's license, a clean record, and a true passion for success. We'll show you the rest. RIGHT NOW, we are seeking a full-time Sales Consultant for the Audi Gainesville dealership. This is an excellent opportunity for great earning potential while selling one of the most exciting automotive brands on the market. Pays salary plus commission while training. Benefits include paid time off, medical, dental, vision, employer contributions to 401K, life insurance, and both long and short-term disability. You'll find that Warren Henry is not just a great place to work, it's also a great place to build a career. We're one of Automotive News' 100 Best Dealerships to Work For, and have been for as long as they've been giving the award. Many of our employees have been with us for more than a decade, and have risen through the ranks by showing passion and dedication. Discover your career at Warren Henry. Qualifications Position Overview: In this position, incumbent will be highly motivated to reach sales goals. Sales Consultants build rapport with customers quickly by using their interpersonal and oral communication skills to ascertain the customers' needs and desires and demonstrates characteristics, capabilities, and features of vehicles; and converts walk-in inquiries to buyers by closing sales. Responsibilities: Greet customers and ascertain what each customer wants or needs. Describe vehicle features and explain use, operation, and care to customers. Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport. Compute sales prices and total purchases. Maintain updated on product knowledge to be able to answer customer inquiries. Develops buyers by maintaining rapport with previous customers; by greeting walk-in customers; meeting prospects at community activities; responding to inquiries; recommending sales campaigns and promotions. Maintain records related to sales. Demonstrate use, operation and features through test drives. Place special orders. Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Updates and maintains product knowledge by taking advantage of training whether voluntary or mandatory. Competencies : Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Ambition - The drive to achieve personal advancement. Tenacious - Ability to hold steadfast and complete a goal. Negotiation Skills - Ability to reach outcomes that gain the support and acceptance of all parties. Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. Tactful - Ability to show consideration for and maintain good relations with others. Communication, Oral - Ability to communicate effectively with others using the spoken word. Presentation Skills - Ability to effectively present information publicly. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Energetic - Ability to work at a sustained pace and produce quality work. Enthusiastic - Ability to bring energy to the performance of a task. Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability. Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. Minimum Qualifications: High School Graduate or General Education Degree (GED) required. No prior experience necessary. Other Qualifications: Must complete the Sales Achievement Predictor Battery of Tests, in order for application to be considered for employment