Saddleback College
Mission Viejo, California
Health Office Assistant (Substitute) Saddleback/IVC/ATEP Pay Range: $21.06/hr Hours per week: TBD - up to 25 PLEASE NOTE: In order to be considered for this opening, you must apply through the District website at Summary Description: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Under general supervision from assigned supervisory or management staff, performs a variety of specialized office support and clerical duties in support of the Health and Wellness Center (HWC)/Student Health Center (SHC) at an assigned campus during late afternoon and evening hours; screens callers and visitors; schedules appointments; maintains patient records; and assists medical staff including in health-related programs, with medical inventory, with informational services, and other areas as necessary. Distinguishing Characteristics: This is the journey level class within the Health Office Assistant series. Employees within this class are distinguished from the Senior Health Office Assistant in that the latter works day shifts and assumes overall responsibility for organizing, coordinating, and managing the front office functions of the student HWC/SHC. Employees at the Health Office Assistant level are fully aware of the operating procedures and policies of the work unit. Representative Duties: The duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Please see Job Duties for details. Knowledge of: • Office assistance and support duties applicable to a medical office. • Confidentiality requirements applicable to patient health reports and records. • Medical terminology and basic medical practices and procedures. • Health and safety precautions applicable to a health and wellness center. • First aid procedures used to assist ill and injured individuals. • Emergency procedures and proper radio communication. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Basic principles of business letter writing and basic report preparation. • Principles and practices used to establish and maintain files and information retrieval systems. • Principles, practices, and procedures of record keeping. • Basic principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. • Basic mathematical concepts. • Work organization principles and practices. • English usage, grammar, spelling, punctuation, and vocabulary. Ability to: • Learn and understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Learn, understand, interpret, and apply general administrative and office policies and procedures. • Perform a variety of specialized medical office support and clerical duties and activities of a general and specialized nature in support of the HWC/SHC including screening callers and visitors, scheduling appointments, and maintaining health records and information. • Provide minor first aid including in emergency situations. • Operate two-way radio equipment used to communicate with nursing staff and campus safety. • Respond appropriately to the health needs and requests and inquiries from students, staff, faculty, or the public; effectively present information in person or on the telephone. • Remain calm and efficient in emergency situations. • Ensure cleanliness of HWC/SHC facilities. • Exercise good judgment and maintain confidentiality regarding critical and sensitive information, records and reports. • Use sound judgment in recognizing scope of authority. • Type or enter data at a speed necessary for successful job performance. • Compile and organize data and information. • Maintain filing systems. • Exercise good judgment in maintaining information, records, and reports. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. Job Requirements: Education and Experience Guidelines: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Education/Training: Equivalent to completion of the twelfth grade supplemented by coursework or on-the-job training in medical office practices and procedures. Experience: Two years of clerical experience preferably in a medical or health-related office. License or Certificate: Possession of, or ability to obtain within probationary period, valid First Aid and CPR Certificates and a California driver's license. . To Apply: Please visit the District's Employment Opportunities website at for a detailed job description, to learn more about the District and to complete an on-line application. NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. EQUAL OPPORTUNITY EMPLOYER
Health Office Assistant (Substitute) Saddleback/IVC/ATEP Pay Range: $21.06/hr Hours per week: TBD - up to 25 PLEASE NOTE: In order to be considered for this opening, you must apply through the District website at Summary Description: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Under general supervision from assigned supervisory or management staff, performs a variety of specialized office support and clerical duties in support of the Health and Wellness Center (HWC)/Student Health Center (SHC) at an assigned campus during late afternoon and evening hours; screens callers and visitors; schedules appointments; maintains patient records; and assists medical staff including in health-related programs, with medical inventory, with informational services, and other areas as necessary. Distinguishing Characteristics: This is the journey level class within the Health Office Assistant series. Employees within this class are distinguished from the Senior Health Office Assistant in that the latter works day shifts and assumes overall responsibility for organizing, coordinating, and managing the front office functions of the student HWC/SHC. Employees at the Health Office Assistant level are fully aware of the operating procedures and policies of the work unit. Representative Duties: The duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Please see Job Duties for details. Knowledge of: • Office assistance and support duties applicable to a medical office. • Confidentiality requirements applicable to patient health reports and records. • Medical terminology and basic medical practices and procedures. • Health and safety precautions applicable to a health and wellness center. • First aid procedures used to assist ill and injured individuals. • Emergency procedures and proper radio communication. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Basic principles of business letter writing and basic report preparation. • Principles and practices used to establish and maintain files and information retrieval systems. • Principles, practices, and procedures of record keeping. • Basic principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. • Basic mathematical concepts. • Work organization principles and practices. • English usage, grammar, spelling, punctuation, and vocabulary. Ability to: • Learn and understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Learn, understand, interpret, and apply general administrative and office policies and procedures. • Perform a variety of specialized medical office support and clerical duties and activities of a general and specialized nature in support of the HWC/SHC including screening callers and visitors, scheduling appointments, and maintaining health records and information. • Provide minor first aid including in emergency situations. • Operate two-way radio equipment used to communicate with nursing staff and campus safety. • Respond appropriately to the health needs and requests and inquiries from students, staff, faculty, or the public; effectively present information in person or on the telephone. • Remain calm and efficient in emergency situations. • Ensure cleanliness of HWC/SHC facilities. • Exercise good judgment and maintain confidentiality regarding critical and sensitive information, records and reports. • Use sound judgment in recognizing scope of authority. • Type or enter data at a speed necessary for successful job performance. • Compile and organize data and information. • Maintain filing systems. • Exercise good judgment in maintaining information, records, and reports. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. Job Requirements: Education and Experience Guidelines: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Education/Training: Equivalent to completion of the twelfth grade supplemented by coursework or on-the-job training in medical office practices and procedures. Experience: Two years of clerical experience preferably in a medical or health-related office. License or Certificate: Possession of, or ability to obtain within probationary period, valid First Aid and CPR Certificates and a California driver's license. . To Apply: Please visit the District's Employment Opportunities website at for a detailed job description, to learn more about the District and to complete an on-line application. NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. EQUAL OPPORTUNITY EMPLOYER
Saddleback College
Mission Viejo, California
Senior Health Office Assistant (Substitute) 60-Saddleback/IVC/ATEP Pay Range: $26.31/hr Hours per week: TBD - up to 25 PLEASE NOTE: In order to be considered for this opening, you must apply through the District website at Summary Description: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Under direction from assigned supervisory or management staff, organizes, coordinates, and manages both the front office and back office functions of the student Health and Wellness Center (HWC)/Student Health Center (SHC) at assigned campus; trains and provides work direction to evening staff and students as assigned; performs the full range of specialized office support and clerical duties in support of the Health and Wellness Center; screens callers and visitors; schedules appointments; maintains patient records; and assists medical staff including in health-related programs, with medical inventory, with informational services, and other areas as necessary. Distinguishing Characteristics: This is the advanced journey level class in the Health Office Assistant series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series including organizing, coordinating, and managing the front office functions for the student HWC/SHC and providing functional and technical supervision over evening staff and students. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. Representative Duties: The duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Please see Job Duties for details. Knowledge of: • Medical assistant principles and practices. • Work organization and office management principles and practices specific to a large medical office. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • Office assistance and support duties applicable to a medical office. • Confidentiality requirements applicable to patient health reports and records. • Medical terminology, practices and procedures. • Health and safety precautions applicable to a health and wellness center. • First aid procedures used to assist ill and injured individuals. • Emergency procedures and proper radio communication. • Pertinent federal, state, and local laws, codes, and regulations. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Basic processes, procedures, and practices of budget preparation and administration. • Principles, practices, and procedures of business letter writing. • Principles and procedures used in complex, inter-related record keeping. • Principles and practices used to establish and maintain files and information retrieval systems. • Principles, practices and procedures of fiscal, statistical, and administrative research and report preparation. • Basic principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. • Basic mathematical concepts. • English usage, grammar, spelling, punctuation, and vocabulary. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply general administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Manage the front and back office functions in a student health and wellness center. • Organize, coordinate, perform, and oversee specialized medical office support and clerical duties and activities of a general and specialized nature involving the use of independent judgment and personal initiative in support of the HWC/SHC including screening callers and visitors, scheduling appointments, and maintaining health records and information. • Plan and organize work to meet schedules and changing deadlines. • Establish, review, and revise office work priorities. • Plan, schedule, direct, coordinate, and review the work and performance of assigned staff in a manner conducive to proficient performance and high morale. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Prepare and maintain procedure manuals. • Provide minor first aid including in emergency situations. • Use sound judgment in recognizing scope of authority. • Participate in the preparation and administration of assigned budgets. • Research, compile, analyze, and interpret data. • Prepare a variety of clear and concise administrative and financial reports. • Implement and maintain filing systems. • Independently compose and prepare correspondence and memoranda. • Operate and ensure proper functioning of two-way radio equipment used to communicate with nursing staff and campus safety. • Respond appropriately to the health needs and requests and inquiries from students, staff, faculty, or the public; effectively present information in person or on the telephone. • Remain calm and efficient in emergency situations. • Ensure cleanliness of HWC/SHC facilities. • Exercise good judgment and maintain confidentiality regarding critical and sensitive information, records and reports. • Type or enter data at a speed necessary for successful job performance. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. Job Requirements: Education and Experience Guidelines: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Education/Training: Equivalent to completion of the twelfth grade supplemented by coursework or on-the-job training in medical office practices and procedures including bookkeeping and medical terminology or other directly related coursework or training. Experience: Three years of responsible clerical experience including two years of medical or health-related office clerical experience that included responsibility for scheduling appointments, ordering medical and office supplies, maintaining patient accounts, and providing secretarial/clerical support to medical staff. License or Certificate: Possession of, or ability to obtain within probationary period, valid First Aid and CPR Certificates and California driver's license. To Apply: Please visit the District's Employment Opportunities website at for a detailed job description, to learn more about the District and to complete an on-line application. NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. EQUAL OPPORTUNITY EMPLOYER
Senior Health Office Assistant (Substitute) 60-Saddleback/IVC/ATEP Pay Range: $26.31/hr Hours per week: TBD - up to 25 PLEASE NOTE: In order to be considered for this opening, you must apply through the District website at Summary Description: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Under direction from assigned supervisory or management staff, organizes, coordinates, and manages both the front office and back office functions of the student Health and Wellness Center (HWC)/Student Health Center (SHC) at assigned campus; trains and provides work direction to evening staff and students as assigned; performs the full range of specialized office support and clerical duties in support of the Health and Wellness Center; screens callers and visitors; schedules appointments; maintains patient records; and assists medical staff including in health-related programs, with medical inventory, with informational services, and other areas as necessary. Distinguishing Characteristics: This is the advanced journey level class in the Health Office Assistant series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series including organizing, coordinating, and managing the front office functions for the student HWC/SHC and providing functional and technical supervision over evening staff and students. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. Representative Duties: The duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Please see Job Duties for details. Knowledge of: • Medical assistant principles and practices. • Work organization and office management principles and practices specific to a large medical office. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • Office assistance and support duties applicable to a medical office. • Confidentiality requirements applicable to patient health reports and records. • Medical terminology, practices and procedures. • Health and safety precautions applicable to a health and wellness center. • First aid procedures used to assist ill and injured individuals. • Emergency procedures and proper radio communication. • Pertinent federal, state, and local laws, codes, and regulations. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Basic processes, procedures, and practices of budget preparation and administration. • Principles, practices, and procedures of business letter writing. • Principles and procedures used in complex, inter-related record keeping. • Principles and practices used to establish and maintain files and information retrieval systems. • Principles, practices and procedures of fiscal, statistical, and administrative research and report preparation. • Basic principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. • Basic mathematical concepts. • English usage, grammar, spelling, punctuation, and vocabulary. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply general administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Manage the front and back office functions in a student health and wellness center. • Organize, coordinate, perform, and oversee specialized medical office support and clerical duties and activities of a general and specialized nature involving the use of independent judgment and personal initiative in support of the HWC/SHC including screening callers and visitors, scheduling appointments, and maintaining health records and information. • Plan and organize work to meet schedules and changing deadlines. • Establish, review, and revise office work priorities. • Plan, schedule, direct, coordinate, and review the work and performance of assigned staff in a manner conducive to proficient performance and high morale. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Prepare and maintain procedure manuals. • Provide minor first aid including in emergency situations. • Use sound judgment in recognizing scope of authority. • Participate in the preparation and administration of assigned budgets. • Research, compile, analyze, and interpret data. • Prepare a variety of clear and concise administrative and financial reports. • Implement and maintain filing systems. • Independently compose and prepare correspondence and memoranda. • Operate and ensure proper functioning of two-way radio equipment used to communicate with nursing staff and campus safety. • Respond appropriately to the health needs and requests and inquiries from students, staff, faculty, or the public; effectively present information in person or on the telephone. • Remain calm and efficient in emergency situations. • Ensure cleanliness of HWC/SHC facilities. • Exercise good judgment and maintain confidentiality regarding critical and sensitive information, records and reports. • Type or enter data at a speed necessary for successful job performance. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. Job Requirements: Education and Experience Guidelines: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Education/Training: Equivalent to completion of the twelfth grade supplemented by coursework or on-the-job training in medical office practices and procedures including bookkeeping and medical terminology or other directly related coursework or training. Experience: Three years of responsible clerical experience including two years of medical or health-related office clerical experience that included responsibility for scheduling appointments, ordering medical and office supplies, maintaining patient accounts, and providing secretarial/clerical support to medical staff. License or Certificate: Possession of, or ability to obtain within probationary period, valid First Aid and CPR Certificates and California driver's license. To Apply: Please visit the District's Employment Opportunities website at for a detailed job description, to learn more about the District and to complete an on-line application. NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. EQUAL OPPORTUNITY EMPLOYER