bioMerieux

Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. This position requires someone who is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual OnCall with the expectation of overnight travel when qualified on products. You will partner directly with a variety of Clinicians, Scientists, Technicians, Biomedical Engineers, and Lab Leadership to optimize the performance of bioMerieux's diverse product portfolio. Primary Duties Territory Management: 60% Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Travel & On-Call: 10% Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Administrative Responsibilities: 20% Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Other Related Duties: 10% Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities Perform all work in compliance with company quality procedures and standards. Performs other duties as assigned. Qualifications Education and Training Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 4 years related experience including military experience will be accepted in lieu of a bachelor's degree Have and maintain a valid driver's license in state of residence Experience 2+ years of related experience with degree in complex electro-mechanical, electronic, computer, electrical required 6+ years of related experience in lieu of degree in complex electro-mechanical, electronic, computer, electrical required Experience in troubleshooting and/or repair of biomedical, mechanical, electrical, vacuum systems, or similar systems strongly preferred Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred Experience in a field service role preferred Experience with host/remote communications and network systems preferred Experience in the principles and practices of laboratory operations preferred Knowledge, Skills, and Abilities Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Technical skills with mastery level commensurate to the job level, marked by specialization and innovation in the field of work. Technical learning aptitude to quickly understand and acquire new technical knowledge and skills. Flexibility, being highly adaptable and resilient to thrive in a dynamic work environment. Learning agility to be able to learn from experiences and apply that knowledge to new situations. Manage and meet competing deadlines, requiring careful prioritization and time management to ensure all tasks are completed on time. Detail orientation to complete tasks without errors and produce high-quality work. Make timely decisions by quickly choosing effective solutions in high-pressure situations for optimal outcomes Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Solution oriented in the face of conflict Action Oriented: Takes action even when facing challenges Perseverance: Demonstrates perseverance and a focus on outcomes Ability to cooperate with others at all levels including leadership Written Communications - including the ability to communicate technical data in written form Effective verbal communication skills Easily accessible and open to communication Build and maintain positive, productive interactions with colleagues Fosters a culture of inclusiveness among all team members Participate in a way that enhances team performance and cohesion. Consistently uphold and reflects the core ethical principles and values that bioMérieux promotes Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations. Emotional intelligence by having the ability to recognize, understand, and manage one's own emotions, as well as the emotions of others. Working Conditions and Physical Requirements Ability to remain in stationary position, often standing, for prolonged periods Ability to ascend/descend stairs, ladders, ramps, and the like Ability to wear PPE correctly most of the day Ability to operate heavy machinery Ability to adjust or move objects up to 50 pounds in all directions Domestic travel required up to 90% of time The estimated wage range for this role in Georgia is between $33.90 - $46.40/hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

The Director, NORAM Medical Operations Director plays an integral role in overseeing and coordinating the department's core functions, with a focus on organizational efficiency, communications, project management, contract management, budget oversight, and coordination of medical training, medical education and communication of medical evidence. The Director, NORAM Medical Operations is a strategic and operational leader responsible for enabling high-performing Medical Affairs (MA) functions within bioMerieux. This role oversees team training and capability building, develops and maintains standard operating procedures (SOPs), drives medical strategy execution, oversees departmental budgeting, and implements continuous process improvements to ensure operational excellence. The Director serves as a key partner to Medical Affairs leadership, ensuring scientific, clinical, and operational alignment across programs and functions. The Director, NORAM Medical Operations is the owner of key departmental projects and leads the Medical Affairs Operations Team, partnering closely with other critical stakeholders at bioMerieux, including compliance, finance, legal, quality, purchasing, marketing, external vendors, as well as Global Medical Affairs. This is a key strategic role, defining and supporting necessary projects related to education, evidence, insights, and customer engagement. Primary Duties Supports the development, alignment, and implementation of short-term and long-term strategic goals to achieve operational excellence and meet deliverables. Partners with Medical Affairs leadership to develop, operationalize, and continuously refine the Medical Affairs strategy across therapeutic, diagnostic, and regional portfolios, helping to translate strategic objectives into actionable project plans, KPIs, and timelines that support scientific engagement, evidence generation, and medical education goals. Oversees and ensures the quality of the departmental strategic planning processes, including operations tasks, and other activities related to pipeline and established products and assets. Leads organization, updating and communication of strategic plans to stakeholders. Leads Quality Initiatives and Governance. Develop, maintain, and update Medical Affairs SOPs, work instructions, and quality documentation to support compliant, efficient, and consistent operations. Implement and refine operational governance frameworks for scientific review, medical communication standards, congress planning, evidence generation processes, and partnership evaluation. Ensure SOPs align with regulatory requirements, industry best practices (e.g., IVD, CLIA, CAP guidelines), and corporate quality management systems. Elevates business processes through close collaboration with Compliance, Regulatory, and Legal counterparts. Ensures material development for internal and external use is aligned with organizational goals and priorities, meets compliance, regulatory, and legal requirements. Leads Continuous Process Improvement. Leads ongoing evaluation of Medical Affairs business processes to identify efficiency gaps, operational risks, and opportunities for automation or streamlining. Implement process improvement methodologies to enhance program execution, documentation, and cross-functional workflows. Introduces toolkits and templates (ASANA) to standardize reporting, project management, communication, and scientific planning activities. Coordinates Financial Planning and Budget Management. Establish and oversee project management frameworks for all MA initiatives, including medical launches, clinical collaborations, evidence-generation programs, and scientific communication outputs. Monitor timelines, risks, and deliverables; provide transparent reporting to leadership on progress and resource needs. Coordinates cross-functional project teams to ensure timely execution and integration of medical insights into decision-making. Coordinates Medical Education, Medical Training, Onboarding and Development. Oversees Medical Education initiatives aligned with organizational priorities. Designs and leads a structured Medical Affairs training and competency development program, ensuring team members remain knowledgeable on clinical evidence, diagnostics technology, healthcare policy, and compliance requirements. Oversees onboarding programs for new hires, ensuring consistent integration into MA processes, systems, and scientific platforms. Identifies upskilling needs; partnering with HR/L&D to implement development plans, mentorship programs, and performance-support resources. Perform all work in compliance with company quality procedures and standards. Performs other duties as assigned. Experience Bachelor's degree in life sciences, public health, or business required Advanced degree strongly preferred 8+ years of experience in Medical Affairs, Clinical Affairs, or Operations roles within the diagnostics, medtech, or biotech industry including 3+ years of specific professional Team Management experience 4+ years practical experience in US healthcare environment preferred Knowledge, Skills & Abilities Proven leadership in medical operations, project management, process improvement, and staff development. Strong understanding of diagnostic technologies, evidence generation approaches, healthcare decision-making, and compliance frameworks. Exceptional skills in communication, cross-functional collaboration, budget management, and organizational planning. Demonstrated success with development, implementation, and management with strategic planning. Advanced knowledge of compliance, legal, and regulatory guidelines for medical support of IVD solutions. Advanced knowledge of best practices for partnership with 3rd party medical education providers. Advanced knowledge of budget management, including development, monitoring and forecasting. Demonstrated capabilities in the following areas: Strategic planning and execution Quality orientation and compliance mindset Operational excellence and process optimization Operational excellence and process optimization Team leadership, training, and coaching Cross-functional communication Change management The estimated salary range for this role is between $165,000 - $205,000. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. This position requires someone who is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual OnCall with the expectation of overnight travel when qualified on products. You will partner directly with a variety of Clinicians, Scientists, Technicians, Biomedical Engineers, and Lab Leadership to optimize the performance of bioMerieux's diverse product portfolio. Primary Duties Territory Management: 60% Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Travel & On-Call: 10% Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Administrative Responsibilities: 20% Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Other Related Duties: 10% Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities Perform all work in compliance with company quality procedures and standards. Performs other duties as assigned. Qualifications Education and Training Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 4 years related experience, defined below, including military experience will be accepted in lieu of a bachelor's degree Have and maintain a valid driver's license in state of residence Experience 2+ years of related experience with degree in complex electro-mechanical, electronic, computer, electrical required 6+ years of related experience in lieu of degree in complex electro-mechanical, electronic, computer, electrical required Experience in troubleshooting and/or repair of biomedical, mechanical, electrical, vacuum systems, or similar systems strongly preferred Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred Experience in a field service role preferred Experience with host/remote communications and network systems preferred Experience in the principles and practices of laboratory operations preferred Knowledge, Skills, and Abilities Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Technical skills with mastery level commensurate to the job level, marked by specialization and innovation in the field of work. Technical learning aptitude to quickly understand and acquire new technical knowledge and skills. Flexibility, being highly adaptable and resilient to thrive in a dynamic work environment. Learning agility to be able to learn from experiences and apply that knowledge to new situations. Manage and meet competing deadlines, requiring careful prioritization and time management to ensure all tasks are completed on time. Detail orientation to complete tasks without errors and produce high-quality work. Make timely decisions by quickly choosing effective solutions in high-pressure situations for optimal outcomes Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Solution oriented in the face of conflict Action Oriented: Takes action even when facing challenges Perseverance: Demonstrates perseverance and a focus on outcomes Ability to cooperate with others at all levels including leadership Written Communications - including the ability to communicate technical data in written form Effective verbal communication skills Easily accessible and open to communication Build and maintain positive, productive interactions with colleagues Fosters a culture of inclusiveness among all team members Participate in a way that enhances team performance and cohesion. Consistently uphold and reflects the core ethical principles and values that bioMérieux promotes Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations. Emotional intelligence by having the ability to recognize, understand, and manage one's own emotions, as well as the emotions of others. Working Conditions and Physical Requirements Ability to remain in stationary position, often standing, for prolonged periods Ability to ascend/descend stairs, ladders, ramps, and the like Ability to wear PPE correctly most of the day Ability to operate heavy machinery Ability to adjust or move objects up to 50 pounds in all directions Domestic travel required up to 90% of time The estimated wage range for this role in Kentucky is between $32.90 and $45.00 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

The Director, NORAM Medical Operations Director plays an integral role in overseeing and coordinating the department's core functions, with a focus on organizational efficiency, communications, project management, contract management, budget oversight, and coordination of medical training, medical education and communication of medical evidence. The Director, NORAM Medical Operations is a strategic and operational leader responsible for enabling high-performing Medical Affairs (MA) functions within bioMerieux. This role oversees team training and capability building, develops and maintains standard operating procedures (SOPs), drives medical strategy execution, oversees departmental budgeting, and implements continuous process improvements to ensure operational excellence. The Director serves as a key partner to Medical Affairs leadership, ensuring scientific, clinical, and operational alignment across programs and functions. The Director, NORAM Medical Operations is the owner of key departmental projects and leads the Medical Affairs Operations Team, partnering closely with other critical stakeholders at bioMerieux, including compliance, finance, legal, quality, purchasing, marketing, external vendors, as well as Global Medical Affairs. This is a key strategic role, defining and supporting necessary projects related to education, evidence, insights, and customer engagement. Primary Duties Supports the development, alignment, and implementation of short-term and long-term strategic goals to achieve operational excellence and meet deliverables. Partners with Medical Affairs leadership to develop, operationalize, and continuously refine the Medical Affairs strategy across therapeutic, diagnostic, and regional portfolios, helping to translate strategic objectives into actionable project plans, KPIs, and timelines that support scientific engagement, evidence generation, and medical education goals. Oversees and ensures the quality of the departmental strategic planning processes, including operations tasks, and other activities related to pipeline and established products and assets. Leads organization, updating and communication of strategic plans to stakeholders. Leads Quality Initiatives and Governance. Develop, maintain, and update Medical Affairs SOPs, work instructions, and quality documentation to support compliant, efficient, and consistent operations. Implement and refine operational governance frameworks for scientific review, medical communication standards, congress planning, evidence generation processes, and partnership evaluation. Ensure SOPs align with regulatory requirements, industry best practices (e.g., IVD, CLIA, CAP guidelines), and corporate quality management systems. Elevates business processes through close collaboration with Compliance, Regulatory, and Legal counterparts. Ensures material development for internal and external use is aligned with organizational goals and priorities, meets compliance, regulatory, and legal requirements. Leads Continuous Process Improvement. Leads ongoing evaluation of Medical Affairs business processes to identify efficiency gaps, operational risks, and opportunities for automation or streamlining. Implement process improvement methodologies to enhance program execution, documentation, and cross-functional workflows. Introduces toolkits and templates (ASANA) to standardize reporting, project management, communication, and scientific planning activities. Coordinates Financial Planning and Budget Management. Establish and oversee project management frameworks for all MA initiatives, including medical launches, clinical collaborations, evidence-generation programs, and scientific communication outputs. Monitor timelines, risks, and deliverables; provide transparent reporting to leadership on progress and resource needs. Coordinates cross-functional project teams to ensure timely execution and integration of medical insights into decision-making. Coordinates Medical Education, Medical Training, Onboarding and Development. Oversees Medical Education initiatives aligned with organizational priorities. Designs and leads a structured Medical Affairs training and competency development program, ensuring team members remain knowledgeable on clinical evidence, diagnostics technology, healthcare policy, and compliance requirements. Oversees onboarding programs for new hires, ensuring consistent integration into MA processes, systems, and scientific platforms. Identifies upskilling needs; partnering with HR/L&D to implement development plans, mentorship programs, and performance-support resources. Perform all work in compliance with company quality procedures and standards. Performs other duties as assigned. Experience Bachelor's degree in life sciences, public health, or business required Advanced degree strongly preferred 8+ years of experience in Medical Affairs, Clinical Affairs, or Operations roles within the diagnostics, medtech, or biotech industry including 3+ years of specific professional Team Management experience 4+ years practical experience in US healthcare environment preferred Knowledge, Skills & Abilities Proven leadership in medical operations, project management, process improvement, and staff development. Strong understanding of diagnostic technologies, evidence generation approaches, healthcare decision-making, and compliance frameworks. Exceptional skills in communication, cross-functional collaboration, budget management, and organizational planning. Demonstrated success with development, implementation, and management with strategic planning. Advanced knowledge of compliance, legal, and regulatory guidelines for medical support of IVD solutions. Advanced knowledge of best practices for partnership with 3rd party medical education providers. Advanced knowledge of budget management, including development, monitoring and forecasting. Demonstrated capabilities in the following areas: Strategic planning and execution Quality orientation and compliance mindset Operational excellence and process optimization Operational excellence and process optimization Team leadership, training, and coaching Cross-functional communication Change management The estimated salary range for this role is between $165,000 - $205,000. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. This position requires someone who is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual OnCall with the expectation of overnight travel when qualified on products. You will partner directly with a variety of Clinicians, Scientists, Technicians, Biomedical Engineers, and Lab Leadership to optimize the performance of bioMerieux's diverse product portfolio. Primary Duties Territory Management: 60% Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Travel & On-Call: 10% Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Administrative Responsibilities: 20% Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Other Related Duties: 10% Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities Perform all work in compliance with company quality procedures and standards. Performs other duties as assigned. Qualifications Education and Training Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 4 years related experience including military experience will be accepted in lieu of a bachelor's degree Have and maintain a valid driver's license in state of residence Experience 2+ years of related experience with degree in complex electro-mechanical, electronic, computer, electrical required 6+ years of related experience in lieu of degree in complex electro-mechanical, electronic, computer, electrical required Experience in troubleshooting and/or repair of biomedical, mechanical, electrical, vacuum systems, or similar systems strongly preferred Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred Experience in a field service role preferred Experience with host/remote communications and network systems preferred Experience in the principles and practices of laboratory operations preferred Knowledge, Skills, and Abilities Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Technical skills with mastery level commensurate to the job level, marked by specialization and innovation in the field of work. Technical learning aptitude to quickly understand and acquire new technical knowledge and skills. Flexibility, being highly adaptable and resilient to thrive in a dynamic work environment. Learning agility to be able to learn from experiences and apply that knowledge to new situations. Manage and meet competing deadlines, requiring careful prioritization and time management to ensure all tasks are completed on time. Detail orientation to complete tasks without errors and produce high-quality work. Make timely decisions by quickly choosing effective solutions in high-pressure situations for optimal outcomes Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Solution oriented in the face of conflict Action Oriented: Takes action even when facing challenges Perseverance: Demonstrates perseverance and a focus on outcomes Ability to cooperate with others at all levels including leadership Written Communications - including the ability to communicate technical data in written form Effective verbal communication skills Easily accessible and open to communication Build and maintain positive, productive interactions with colleagues Fosters a culture of inclusiveness among all team members Participate in a way that enhances team performance and cohesion. Consistently uphold and reflects the core ethical principles and values that bioMérieux promotes Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations. Emotional intelligence by having the ability to recognize, understand, and manage one's own emotions, as well as the emotions of others. Working Conditions and Physical Requirements Ability to remain in stationary position, often standing, for prolonged periods Ability to ascend/descend stairs, ladders, ramps, and the like Ability to wear PPE correctly most of the day Ability to operate heavy machinery Ability to adjust or move objects up to 50 pounds in all directions Domestic travel required up to 90% of time The estimated wage range for this role in Florida is between $33.90 and $46.40 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

The Director, NORAM Medical Operations Director plays an integral role in overseeing and coordinating the department's core functions, with a focus on organizational efficiency, communications, project management, contract management, budget oversight, and coordination of medical training, medical education and communication of medical evidence. The Director, NORAM Medical Operations is a strategic and operational leader responsible for enabling high-performing Medical Affairs (MA) functions within bioMerieux. This role oversees team training and capability building, develops and maintains standard operating procedures (SOPs), drives medical strategy execution, oversees departmental budgeting, and implements continuous process improvements to ensure operational excellence. The Director serves as a key partner to Medical Affairs leadership, ensuring scientific, clinical, and operational alignment across programs and functions. The Director, NORAM Medical Operations is the owner of key departmental projects and leads the Medical Affairs Operations Team, partnering closely with other critical stakeholders at bioMerieux, including compliance, finance, legal, quality, purchasing, marketing, external vendors, as well as Global Medical Affairs. This is a key strategic role, defining and supporting necessary projects related to education, evidence, insights, and customer engagement. Primary Duties Supports the development, alignment, and implementation of short-term and long-term strategic goals to achieve operational excellence and meet deliverables. Partners with Medical Affairs leadership to develop, operationalize, and continuously refine the Medical Affairs strategy across therapeutic, diagnostic, and regional portfolios, helping to translate strategic objectives into actionable project plans, KPIs, and timelines that support scientific engagement, evidence generation, and medical education goals. Oversees and ensures the quality of the departmental strategic planning processes, including operations tasks, and other activities related to pipeline and established products and assets. Leads organization, updating and communication of strategic plans to stakeholders. Leads Quality Initiatives and Governance. Develop, maintain, and update Medical Affairs SOPs, work instructions, and quality documentation to support compliant, efficient, and consistent operations. Implement and refine operational governance frameworks for scientific review, medical communication standards, congress planning, evidence generation processes, and partnership evaluation. Ensure SOPs align with regulatory requirements, industry best practices (e.g., IVD, CLIA, CAP guidelines), and corporate quality management systems. Elevates business processes through close collaboration with Compliance, Regulatory, and Legal counterparts. Ensures material development for internal and external use is aligned with organizational goals and priorities, meets compliance, regulatory, and legal requirements. Leads Continuous Process Improvement. Leads ongoing evaluation of Medical Affairs business processes to identify efficiency gaps, operational risks, and opportunities for automation or streamlining. Implement process improvement methodologies to enhance program execution, documentation, and cross-functional workflows. Introduces toolkits and templates (ASANA) to standardize reporting, project management, communication, and scientific planning activities. Coordinates Financial Planning and Budget Management. Establish and oversee project management frameworks for all MA initiatives, including medical launches, clinical collaborations, evidence-generation programs, and scientific communication outputs. Monitor timelines, risks, and deliverables; provide transparent reporting to leadership on progress and resource needs. Coordinates cross-functional project teams to ensure timely execution and integration of medical insights into decision-making. Coordinates Medical Education, Medical Training, Onboarding and Development. Oversees Medical Education initiatives aligned with organizational priorities. Designs and leads a structured Medical Affairs training and competency development program, ensuring team members remain knowledgeable on clinical evidence, diagnostics technology, healthcare policy, and compliance requirements. Oversees onboarding programs for new hires, ensuring consistent integration into MA processes, systems, and scientific platforms. Identifies upskilling needs; partnering with HR/L&D to implement development plans, mentorship programs, and performance-support resources. Perform all work in compliance with company quality procedures and standards. Performs other duties as assigned. Experience Bachelor's degree in life sciences, public health, or business required Advanced degree strongly preferred 8+ years of experience in Medical Affairs, Clinical Affairs, or Operations roles within the diagnostics, medtech, or biotech industry including 3+ years of specific professional Team Management experience 4+ years practical experience in US healthcare environment preferred Knowledge, Skills & Abilities Proven leadership in medical operations, project management, process improvement, and staff development. Strong understanding of diagnostic technologies, evidence generation approaches, healthcare decision-making, and compliance frameworks. Exceptional skills in communication, cross-functional collaboration, budget management, and organizational planning. Demonstrated success with development, implementation, and management with strategic planning. Advanced knowledge of compliance, legal, and regulatory guidelines for medical support of IVD solutions. Advanced knowledge of best practices for partnership with 3rd party medical education providers. Advanced knowledge of budget management, including development, monitoring and forecasting. Demonstrated capabilities in the following areas: Strategic planning and execution Quality orientation and compliance mindset Operational excellence and process optimization Operational excellence and process optimization Team leadership, training, and coaching Cross-functional communication Change management The estimated salary range for this role is between $165,000 - $205,000. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

The Director, NORAM Medical Operations Director plays an integral role in overseeing and coordinating the department's core functions, with a focus on organizational efficiency, communications, project management, contract management, budget oversight, and coordination of medical training, medical education and communication of medical evidence. The Director, NORAM Medical Operations is a strategic and operational leader responsible for enabling high-performing Medical Affairs (MA) functions within bioMerieux. This role oversees team training and capability building, develops and maintains standard operating procedures (SOPs), drives medical strategy execution, oversees departmental budgeting, and implements continuous process improvements to ensure operational excellence. The Director serves as a key partner to Medical Affairs leadership, ensuring scientific, clinical, and operational alignment across programs and functions. The Director, NORAM Medical Operations is the owner of key departmental projects and leads the Medical Affairs Operations Team, partnering closely with other critical stakeholders at bioMerieux, including compliance, finance, legal, quality, purchasing, marketing, external vendors, as well as Global Medical Affairs. This is a key strategic role, defining and supporting necessary projects related to education, evidence, insights, and customer engagement. Primary Duties Supports the development, alignment, and implementation of short-term and long-term strategic goals to achieve operational excellence and meet deliverables. Partners with Medical Affairs leadership to develop, operationalize, and continuously refine the Medical Affairs strategy across therapeutic, diagnostic, and regional portfolios, helping to translate strategic objectives into actionable project plans, KPIs, and timelines that support scientific engagement, evidence generation, and medical education goals. Oversees and ensures the quality of the departmental strategic planning processes, including operations tasks, and other activities related to pipeline and established products and assets. Leads organization, updating and communication of strategic plans to stakeholders. Leads Quality Initiatives and Governance. Develop, maintain, and update Medical Affairs SOPs, work instructions, and quality documentation to support compliant, efficient, and consistent operations. Implement and refine operational governance frameworks for scientific review, medical communication standards, congress planning, evidence generation processes, and partnership evaluation. Ensure SOPs align with regulatory requirements, industry best practices (e.g., IVD, CLIA, CAP guidelines), and corporate quality management systems. Elevates business processes through close collaboration with Compliance, Regulatory, and Legal counterparts. Ensures material development for internal and external use is aligned with organizational goals and priorities, meets compliance, regulatory, and legal requirements. Leads Continuous Process Improvement. Leads ongoing evaluation of Medical Affairs business processes to identify efficiency gaps, operational risks, and opportunities for automation or streamlining. Implement process improvement methodologies to enhance program execution, documentation, and cross-functional workflows. Introduces toolkits and templates (ASANA) to standardize reporting, project management, communication, and scientific planning activities. Coordinates Financial Planning and Budget Management. Establish and oversee project management frameworks for all MA initiatives, including medical launches, clinical collaborations, evidence-generation programs, and scientific communication outputs. Monitor timelines, risks, and deliverables; provide transparent reporting to leadership on progress and resource needs. Coordinates cross-functional project teams to ensure timely execution and integration of medical insights into decision-making. Coordinates Medical Education, Medical Training, Onboarding and Development. Oversees Medical Education initiatives aligned with organizational priorities. Designs and leads a structured Medical Affairs training and competency development program, ensuring team members remain knowledgeable on clinical evidence, diagnostics technology, healthcare policy, and compliance requirements. Oversees onboarding programs for new hires, ensuring consistent integration into MA processes, systems, and scientific platforms. Identifies upskilling needs; partnering with HR/L&D to implement development plans, mentorship programs, and performance-support resources. Perform all work in compliance with company quality procedures and standards. Performs other duties as assigned. Experience Bachelor's degree in life sciences, public health, or business required Advanced degree strongly preferred 8+ years of experience in Medical Affairs, Clinical Affairs, or Operations roles within the diagnostics, medtech, or biotech industry including 3+ years of specific professional Team Management experience 4+ years practical experience in US healthcare environment preferred Knowledge, Skills & Abilities Proven leadership in medical operations, project management, process improvement, and staff development. Strong understanding of diagnostic technologies, evidence generation approaches, healthcare decision-making, and compliance frameworks. Exceptional skills in communication, cross-functional collaboration, budget management, and organizational planning. Demonstrated success with development, implementation, and management with strategic planning. Advanced knowledge of compliance, legal, and regulatory guidelines for medical support of IVD solutions. Advanced knowledge of best practices for partnership with 3rd party medical education providers. Advanced knowledge of budget management, including development, monitoring and forecasting. Demonstrated capabilities in the following areas: Strategic planning and execution Quality orientation and compliance mindset Operational excellence and process optimization Operational excellence and process optimization Team leadership, training, and coaching Cross-functional communication Change management The estimated salary range for this role is between $165,000 - $205,000. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,