Taos is looking for a Python Software Engineer that will be responsible for writing and testing Python application. What you'll be doing Good oral and written communication skills, comfortable communicating and training other QA members. Experience with full stack test harnesses and frameworks: Unit test, Zend, Flask. Experience with Jenkins, Ansible, Continuous Improvement / Continuous Deployment workflows (CI / CD). Experience identifying gaps in the requirements or testing processes and able to generate solutions for continuous improvement Experience with scale testing of cloud infrastructure (Google Cloud Platform) and Kubernetes will be a huge plus. Comfortable working in a dynamic, low-structure, constantly changing atmosphere and prioritizing work appropriately Solid experience with Load / Stress/ Performance Testing. Good understanding of RESTful design / best practices. Hands on experience testing APIs and test tools (Charles, Postman, Advanced Rest Client). Experience with using Agile development methodologies. Proficient with MySQL or relational databases What you'll bring with you BS in Computer Science or equivalent combination of technical education and work experience. 4+ yrs in Object Oriented Programming (OOP) related language. Experience working with product owners and developers to define user stories. Scripting and coding knowledge is required. Experience with automation frameworks and strong scripting with Python and PHP. Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Talent at our Core Taos Consultants are adaptable problem-solvers, growth-minded doers, and lifelong learners. Thanks to this mindset, we have helped thousands of clients achieve their goals and solve their challenges. From Cloud Architects to Security Analysts to DevOps Engineers, Taos is always seeking the best and brightest technical talent. Joining Taos gives you the opportunity to work with national enterprises and innovative Silicon Valley companies. Our model provides the support and benefits of full-time employment while giving you exposure to a variety of environments and technologies to sharpen your skills and deepen your technical expertise. These advantages combined with competitive benefits, continuous training and education, and a clear career progression path make Taos a great place to work. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity: Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
10/01/2020
Full time
Taos is looking for a Python Software Engineer that will be responsible for writing and testing Python application. What you'll be doing Good oral and written communication skills, comfortable communicating and training other QA members. Experience with full stack test harnesses and frameworks: Unit test, Zend, Flask. Experience with Jenkins, Ansible, Continuous Improvement / Continuous Deployment workflows (CI / CD). Experience identifying gaps in the requirements or testing processes and able to generate solutions for continuous improvement Experience with scale testing of cloud infrastructure (Google Cloud Platform) and Kubernetes will be a huge plus. Comfortable working in a dynamic, low-structure, constantly changing atmosphere and prioritizing work appropriately Solid experience with Load / Stress/ Performance Testing. Good understanding of RESTful design / best practices. Hands on experience testing APIs and test tools (Charles, Postman, Advanced Rest Client). Experience with using Agile development methodologies. Proficient with MySQL or relational databases What you'll bring with you BS in Computer Science or equivalent combination of technical education and work experience. 4+ yrs in Object Oriented Programming (OOP) related language. Experience working with product owners and developers to define user stories. Scripting and coding knowledge is required. Experience with automation frameworks and strong scripting with Python and PHP. Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Talent at our Core Taos Consultants are adaptable problem-solvers, growth-minded doers, and lifelong learners. Thanks to this mindset, we have helped thousands of clients achieve their goals and solve their challenges. From Cloud Architects to Security Analysts to DevOps Engineers, Taos is always seeking the best and brightest technical talent. Joining Taos gives you the opportunity to work with national enterprises and innovative Silicon Valley companies. Our model provides the support and benefits of full-time employment while giving you exposure to a variety of environments and technologies to sharpen your skills and deepen your technical expertise. These advantages combined with competitive benefits, continuous training and education, and a clear career progression path make Taos a great place to work. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity: Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
Taos is looking for an experienced Data Analyst to help us support an enterprise video communications client . What you'll be doing Working as a Data Analyst within the Trust and Safety group of a large video communications company Use data to identify trends, conduct root cause analysis and suggest potential opportunities for process improvements Set, monitor, and maintain the key quality and abuse metrics, and identify the issues in product, engineering, and operations Develop metrics to evaluate risks of service and effectiveness of safety programs Conceptualize, develop and maintain dashboards for risk detection and monitoring Devise data-driven strategies to proactively identify, detect, and mitigate risks to our users and propose possible improvements to prevent it from happening again Work on data association, clustering, segmentation, filtering, and estimation Strong storytelling: distill interesting and hard-to-find insights into a compelling story What you'll bring with you 2+ years as a Data Analyst Solid SQL Programming skills. Demonstrated coding and programming abilities is other languages is a plus Strong metrics management / dashboarding experience is a plus Strong communication and organizational skills Self-driven with the ability to work in a self-guided manner Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Talent at our Core Taos Consultants are adaptable problem-solvers, growth-minded doers, and lifelong learners. Thanks to this mindset, we have helped thousands of clients achieve their goals and solve their challenges. From Cloud Architects to Security Analysts to DevOps Engineers, Taos is always seeking the best and brightest technical talent. Joining Taos gives you the opportunity to work with national enterprises and innovative Silicon Valley companies. Our model provides the support and benefits of full-time employment while giving you exposure to a variety of environments and technologies to sharpen your skills and deepen your technical expertise. These advantages combined with competitive benefits, continuous training and education, and a clear career progression path make Taos a great place to work. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity: Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
10/01/2020
Full time
Taos is looking for an experienced Data Analyst to help us support an enterprise video communications client . What you'll be doing Working as a Data Analyst within the Trust and Safety group of a large video communications company Use data to identify trends, conduct root cause analysis and suggest potential opportunities for process improvements Set, monitor, and maintain the key quality and abuse metrics, and identify the issues in product, engineering, and operations Develop metrics to evaluate risks of service and effectiveness of safety programs Conceptualize, develop and maintain dashboards for risk detection and monitoring Devise data-driven strategies to proactively identify, detect, and mitigate risks to our users and propose possible improvements to prevent it from happening again Work on data association, clustering, segmentation, filtering, and estimation Strong storytelling: distill interesting and hard-to-find insights into a compelling story What you'll bring with you 2+ years as a Data Analyst Solid SQL Programming skills. Demonstrated coding and programming abilities is other languages is a plus Strong metrics management / dashboarding experience is a plus Strong communication and organizational skills Self-driven with the ability to work in a self-guided manner Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Talent at our Core Taos Consultants are adaptable problem-solvers, growth-minded doers, and lifelong learners. Thanks to this mindset, we have helped thousands of clients achieve their goals and solve their challenges. From Cloud Architects to Security Analysts to DevOps Engineers, Taos is always seeking the best and brightest technical talent. Joining Taos gives you the opportunity to work with national enterprises and innovative Silicon Valley companies. Our model provides the support and benefits of full-time employment while giving you exposure to a variety of environments and technologies to sharpen your skills and deepen your technical expertise. These advantages combined with competitive benefits, continuous training and education, and a clear career progression path make Taos a great place to work. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity: Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
As a part of the Global Technical Operations Team, the ====P CloudEngineeris responsible for continuously operating, managingand supporting CloudPlatforms of our customerswith the goal ofmaintaininga highly available, scalable, reliable and secure platform. Your main goalswill beperforming andautomatingoperational activitiessuch as but not limitedto:products deployment and configuration, product catalog maintenance, platform updates delivery,validating implemented changes, system administration of underlying infrastructure. Responsibilities: • For the corporate security team to install some mandated software in our ====P infrastructure. • Understand the tool that we are going to install on ====P production (from network to server resource requirements) • Build the necessary automation to perform the installation • Build the necessary ====P monitors, log and alerts to monitor these tools • Build necessary reporting / dashboard so DevOps can monitor these tools and its impact the infrastructure in real-time • Work with QA team to test the tool in a performance testing environment • Work with QA team to run performance testing and report impact to the platform (or servers) from these tools • Develop a plan with DevOps/QA team on a production rollout and rollback strategy • Roll out tools to production • Monitor tool for at least 1 week for performance impact and build necessary remediation process or plan Required Skills & Qualifications: • 5+years ofexperience as aSystem Administratoror related position • Excellentsystem administration skills • Understanding of SDLC • 3+ years of scripting or development experience • Good experiencein writing script inbashand/orPowerShell • GoodLinuxServer Administrationskills- CentOS,Redhat • WebServers& Databases -Tomcat,Apache, MSSQL,Azure SQL,PostgreSQL • Experience working with IaaS/Cloud services of ====P (preferred), Azure, AWS • Experience writingand optimizingSQLqueries • Fluent in English written/verbal communication Core Skills: • Deliver results doing what it takes to get things done on time • Work autonomously with minimal supervision • Clear understanding of cloud technologies and offerings from ====P, Azure, AWS • Able to thrive in a fast-paced environment with strong teamwork abilities • Demonstrated strong written communication and speaking skills • Knowledge of bug tracking and documentation systems such as Jira andConfluence • Solid understanding of API conceptsandtypes • Understanding of subscription-based services, subscriptions lifecycle and billing concepts • Abilityto learn and adapt to new services, systems, andtechnologies in a dynamictechnical infrastructure • Writing and maintaining technical documentation:technical and process documentation, product requirements documents, featurerequests • Ability to work in a very fast paced environment and provide significant contributions both individually and as part of a greater team Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Talent at our Core Taos Consultants are adaptable problem-solvers, growth-minded doers, and lifelong learners. Thanks to this mindset, we have helped thousands of clients achieve their goals and solve their challenges. From Cloud Architects to Security Analysts to DevOps Engineers, Taos is always seeking the best and brightest technical talent. Joining Taos gives you the opportunity to work with national enterprises and innovative Silicon Valley companies. Our model provides the support and benefits of full-time employment while giving you exposure to a variety of environments and technologies to sharpen your skills and deepen your technical expertise. These advantages combined with competitive benefits, continuous training and education, and a clear career progression path make Taos a great place to work. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity: Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
10/01/2020
Full time
As a part of the Global Technical Operations Team, the ====P CloudEngineeris responsible for continuously operating, managingand supporting CloudPlatforms of our customerswith the goal ofmaintaininga highly available, scalable, reliable and secure platform. Your main goalswill beperforming andautomatingoperational activitiessuch as but not limitedto:products deployment and configuration, product catalog maintenance, platform updates delivery,validating implemented changes, system administration of underlying infrastructure. Responsibilities: • For the corporate security team to install some mandated software in our ====P infrastructure. • Understand the tool that we are going to install on ====P production (from network to server resource requirements) • Build the necessary automation to perform the installation • Build the necessary ====P monitors, log and alerts to monitor these tools • Build necessary reporting / dashboard so DevOps can monitor these tools and its impact the infrastructure in real-time • Work with QA team to test the tool in a performance testing environment • Work with QA team to run performance testing and report impact to the platform (or servers) from these tools • Develop a plan with DevOps/QA team on a production rollout and rollback strategy • Roll out tools to production • Monitor tool for at least 1 week for performance impact and build necessary remediation process or plan Required Skills & Qualifications: • 5+years ofexperience as aSystem Administratoror related position • Excellentsystem administration skills • Understanding of SDLC • 3+ years of scripting or development experience • Good experiencein writing script inbashand/orPowerShell • GoodLinuxServer Administrationskills- CentOS,Redhat • WebServers& Databases -Tomcat,Apache, MSSQL,Azure SQL,PostgreSQL • Experience working with IaaS/Cloud services of ====P (preferred), Azure, AWS • Experience writingand optimizingSQLqueries • Fluent in English written/verbal communication Core Skills: • Deliver results doing what it takes to get things done on time • Work autonomously with minimal supervision • Clear understanding of cloud technologies and offerings from ====P, Azure, AWS • Able to thrive in a fast-paced environment with strong teamwork abilities • Demonstrated strong written communication and speaking skills • Knowledge of bug tracking and documentation systems such as Jira andConfluence • Solid understanding of API conceptsandtypes • Understanding of subscription-based services, subscriptions lifecycle and billing concepts • Abilityto learn and adapt to new services, systems, andtechnologies in a dynamictechnical infrastructure • Writing and maintaining technical documentation:technical and process documentation, product requirements documents, featurerequests • Ability to work in a very fast paced environment and provide significant contributions both individually and as part of a greater team Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Talent at our Core Taos Consultants are adaptable problem-solvers, growth-minded doers, and lifelong learners. Thanks to this mindset, we have helped thousands of clients achieve their goals and solve their challenges. From Cloud Architects to Security Analysts to DevOps Engineers, Taos is always seeking the best and brightest technical talent. Joining Taos gives you the opportunity to work with national enterprises and innovative Silicon Valley companies. Our model provides the support and benefits of full-time employment while giving you exposure to a variety of environments and technologies to sharpen your skills and deepen your technical expertise. These advantages combined with competitive benefits, continuous training and education, and a clear career progression path make Taos a great place to work. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity: Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
Taos is looking for an experienced SRE Manager to help them build out a practice. We are looking for a a strong SRE leader (manager level). Specifically, someone who can assess and build out the tools and process for a site reliability function. This person will lead and direct, and not just be an individual contributor. Experienced ecommerce site reliability manager to implement and maintain a suite of site monitoring and alerting tools to ensure the eCommerce platform is online and performing as expected. Create a suite of alerts for early warning to identify potential production issues before they arise and ensure a smooth customer experience even during large events on the platform. Provide technical production support for the platform and help triage all production based issues that may arise. What you'll be doing Establish and drive the right processes for the team Identify critical skillset gaps within the SRE/PS teams Identify the right path forward for monitoring tools. Do we have the right tools in place? Do we have redundant tools? Etc. Create dashboards for actively monitoring the health of the ecommerce platforms Create alerts to notify the team of any potential issues that may arise in the production environment Perform root cause analysis of all technical issues seen in production with an approach to resolve the issue and prevent it from occurring in the future What you'll bring with you 8+ years experience in SRE Must have prior management and leadership experience building an SRE practice Excellent verbal and written communication 3+ years experience in AWS AWS Solution Architect certification preferred, but not required Must be comfortable with leadership role that includes hands-on contribution, including on-call Solid troubleshooting skills in cloud and on-premise infrastructure Experience with application performance monitoring required Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Talent at our Core Taos Consultants are adaptable problem-solvers, growth-minded doers, and lifelong learners. Thanks to this mindset, we have helped thousands of clients achieve their goals and solve their challenges. From Cloud Architects to Security Analysts to DevOps Engineers, Taos is always seeking the best and brightest technical talent. Joining Taos gives you the opportunity to work with national enterprises and innovative Silicon Valley companies. Our model provides the support and benefits of full-time employment while giving you exposure to a variety of environments and technologies to sharpen your skills and deepen your technical expertise. These advantages combined with competitive benefits, continuous training and education, and a clear career progression path make Taos a great place to work. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity: Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
10/01/2020
Full time
Taos is looking for an experienced SRE Manager to help them build out a practice. We are looking for a a strong SRE leader (manager level). Specifically, someone who can assess and build out the tools and process for a site reliability function. This person will lead and direct, and not just be an individual contributor. Experienced ecommerce site reliability manager to implement and maintain a suite of site monitoring and alerting tools to ensure the eCommerce platform is online and performing as expected. Create a suite of alerts for early warning to identify potential production issues before they arise and ensure a smooth customer experience even during large events on the platform. Provide technical production support for the platform and help triage all production based issues that may arise. What you'll be doing Establish and drive the right processes for the team Identify critical skillset gaps within the SRE/PS teams Identify the right path forward for monitoring tools. Do we have the right tools in place? Do we have redundant tools? Etc. Create dashboards for actively monitoring the health of the ecommerce platforms Create alerts to notify the team of any potential issues that may arise in the production environment Perform root cause analysis of all technical issues seen in production with an approach to resolve the issue and prevent it from occurring in the future What you'll bring with you 8+ years experience in SRE Must have prior management and leadership experience building an SRE practice Excellent verbal and written communication 3+ years experience in AWS AWS Solution Architect certification preferred, but not required Must be comfortable with leadership role that includes hands-on contribution, including on-call Solid troubleshooting skills in cloud and on-premise infrastructure Experience with application performance monitoring required Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Talent at our Core Taos Consultants are adaptable problem-solvers, growth-minded doers, and lifelong learners. Thanks to this mindset, we have helped thousands of clients achieve their goals and solve their challenges. From Cloud Architects to Security Analysts to DevOps Engineers, Taos is always seeking the best and brightest technical talent. Joining Taos gives you the opportunity to work with national enterprises and innovative Silicon Valley companies. Our model provides the support and benefits of full-time employment while giving you exposure to a variety of environments and technologies to sharpen your skills and deepen your technical expertise. These advantages combined with competitive benefits, continuous training and education, and a clear career progression path make Taos a great place to work. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity: Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
Taos is immediately hiring a Service Delivery Manager to join our expanding Professional Services division in the Northeast region! Candidates should be located in the New York/Boston/East Coast area . Who you are: You are a natural leader who can strongly motivate your teams. Your focus is on strategic, big-picture thinking and the tactical aspects of your work to ensure that quality service is delivered. You can proactively instill a culture where execution perfection is the norm, automation is encouraged, and client satisfaction is the ultimate measure of success. What you'll be doing: Leading the strategy and the delivery of professional services solutions that support enterprise customers in their journey to cloud adoption Executing delivery of transformational engagements that are rooted in infrastructure, application and data modernization across major public cloud providers (AWS, ====P and Azure) Quarterbacking strategy, development, and operations for a team providing support for Taos clients Ensuring that Taos is meeting our contractual obligations through measurement of key KPIs, while tactfully avoiding duties outside the scope of our contractual obligations Taking ownership of the overall quality for the services provided by the Taos team Supporting all efforts to simplify and enhance the customer experience Establishing, tracking, analyzing, and reporting metrics aligned with Client Success goals for client satisfaction and retention Partnering with our Business Development Executives to increase wallet share and build additional relationships within the account Establishing a trusted/strategic advisor relationship with clients and drive continued value of our products and services Navigating internal resources on account escalations to drive resolution Driving technical staff to monitor and resolve customer issues and accomplish objectives, serving as a role model Guiding staff to be self-motivated with the ambition to problem-solve, learn, and create their own mechanisms for resolving issues and, most importantly, communicating effectively with the ability to thrive in a team environment Acting as escalation point-of-contact for all major issues Staying on top of all event, incident, and requests/change management Ensuring: Timely and accurate notification of issues are being communicated to the business and that all outages are being escalated accordingly All process and procedures have been implemented, understood, and followed by the team. All Root Cause Analysis (RCAs) are completed accurately and timely, with the ability to present to executive leadership Multi-tasking and solving multiple issues simultaneously in a high stress environment Coaching and mentoring teams to ensure personnel are working issues as efficiently and accurately as possible in a team oriented professional culture Resolving any scheduled maintenance or major issues escalated from direct reports Delivering quality support services operations in a relationship-focused, metrics-driven organization Driving continuous improvement through hands on leadership with extensive technical and management background Providing organizational leadership throughout the Professional Services team and Taos in general including recruiting, employee retention, coaching, mentoring, and staff growth Reviewing, enhancing, and establishing standard operating procedures to improve incident management, change management, and request management Providing thought leadership and problem-solving input for Taos and our customers, and driving cross-functional relations with all major departments at Taos Creating a learning organization focused on improving team execution, capability, and morale What you'll bring with you: At least 5+ years' experience managing service delivery across a multi-million-dollar customer portfolio; prefer experience as a leader in a service industry (professional services organization, system integrator) Demonstrated experience in delivering enterprise solutions across one or more of the major public cloud providers (AWS, ====P or Azure) Strong technical acumen Ability to see the big picture and provide a continuous improvement mindset with processes Demonstrated ability to multi-task and manage multiple initiatives in the execution of daily operations Ability to supervise and motivate others, collaborating to resolve problems, handle unique requests or situations Strong project management skills Excellent oral and written communication Solid working knowledge of Windows, Word, Excel, and Outlook Previous experience with Managed Services a plus Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. - provided by Dice
10/01/2020
Full time
Taos is immediately hiring a Service Delivery Manager to join our expanding Professional Services division in the Northeast region! Candidates should be located in the New York/Boston/East Coast area . Who you are: You are a natural leader who can strongly motivate your teams. Your focus is on strategic, big-picture thinking and the tactical aspects of your work to ensure that quality service is delivered. You can proactively instill a culture where execution perfection is the norm, automation is encouraged, and client satisfaction is the ultimate measure of success. What you'll be doing: Leading the strategy and the delivery of professional services solutions that support enterprise customers in their journey to cloud adoption Executing delivery of transformational engagements that are rooted in infrastructure, application and data modernization across major public cloud providers (AWS, ====P and Azure) Quarterbacking strategy, development, and operations for a team providing support for Taos clients Ensuring that Taos is meeting our contractual obligations through measurement of key KPIs, while tactfully avoiding duties outside the scope of our contractual obligations Taking ownership of the overall quality for the services provided by the Taos team Supporting all efforts to simplify and enhance the customer experience Establishing, tracking, analyzing, and reporting metrics aligned with Client Success goals for client satisfaction and retention Partnering with our Business Development Executives to increase wallet share and build additional relationships within the account Establishing a trusted/strategic advisor relationship with clients and drive continued value of our products and services Navigating internal resources on account escalations to drive resolution Driving technical staff to monitor and resolve customer issues and accomplish objectives, serving as a role model Guiding staff to be self-motivated with the ambition to problem-solve, learn, and create their own mechanisms for resolving issues and, most importantly, communicating effectively with the ability to thrive in a team environment Acting as escalation point-of-contact for all major issues Staying on top of all event, incident, and requests/change management Ensuring: Timely and accurate notification of issues are being communicated to the business and that all outages are being escalated accordingly All process and procedures have been implemented, understood, and followed by the team. All Root Cause Analysis (RCAs) are completed accurately and timely, with the ability to present to executive leadership Multi-tasking and solving multiple issues simultaneously in a high stress environment Coaching and mentoring teams to ensure personnel are working issues as efficiently and accurately as possible in a team oriented professional culture Resolving any scheduled maintenance or major issues escalated from direct reports Delivering quality support services operations in a relationship-focused, metrics-driven organization Driving continuous improvement through hands on leadership with extensive technical and management background Providing organizational leadership throughout the Professional Services team and Taos in general including recruiting, employee retention, coaching, mentoring, and staff growth Reviewing, enhancing, and establishing standard operating procedures to improve incident management, change management, and request management Providing thought leadership and problem-solving input for Taos and our customers, and driving cross-functional relations with all major departments at Taos Creating a learning organization focused on improving team execution, capability, and morale What you'll bring with you: At least 5+ years' experience managing service delivery across a multi-million-dollar customer portfolio; prefer experience as a leader in a service industry (professional services organization, system integrator) Demonstrated experience in delivering enterprise solutions across one or more of the major public cloud providers (AWS, ====P or Azure) Strong technical acumen Ability to see the big picture and provide a continuous improvement mindset with processes Demonstrated ability to multi-task and manage multiple initiatives in the execution of daily operations Ability to supervise and motivate others, collaborating to resolve problems, handle unique requests or situations Strong project management skills Excellent oral and written communication Solid working knowledge of Windows, Word, Excel, and Outlook Previous experience with Managed Services a plus Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. - provided by Dice
Who you are: You are a seasoned, passionate tech support professional looking to join a team that shares your high standards. Your excellent interpersonal skills enable you to provide stellar customer service across a wide range of end users. You are a results-driven individual and who thrives on the success of a job well done. You enjoy working in a collaborative environment where you can interface with other teams to effectively troubleshoot and resolve issues. Candidates should be locally based, but p osition will be 100% remote under current conditions. What you'll be doing: Providing technical support to Taos clients, including problem determination, resolution, and escalation as needed Proactively managing high severity and priority incidents from identification to resolution Collaborating with other internal/external IT resources to identify problems and restore services Assisting customers via online helpdesk system, telephone, and remote support tools to diagnose technical issues related to PC operating systems, applications, network, servers, and peripherals Resolving and tracking incidents with network, servers, PC operating systems, applications, and peripherals in accordance with IT Service Desk procedures Performing security administration functions for user access, data access, and remote access Issuing timely, accurate, and professional company-wide notification regarding incidents impacting the user community Documenting all incidents, outages, status, and resolutions in accordance with IT Service Desk procedures Proactively utilizing IT resources to remain current with technology used in the company IT environment Completing other duties or tasks as assigned What you will bring with you: At least 1 year of experience in an IT Helpdesk environment or relevant work experience At least 1 year of experience in IT support for REMOTE users Associate degree or technical school specializing in Information Technology (comparable combination of experience and high school diploma/equivalent also considered) CompTIA A+ Hardware/Software Certification a plus Experience using Active Directory to setup new / manage existing users. Must be able to create and manage distribution lists - REQUIRED Experience setting up, managing, troubleshooting & supporting O365 - REQUIRED Experience in installing / configuring / mapping network drives & printers - REQUIRED Experience in troubleshooting VPN connection for REMOTE users - REQUIRED Availability to work various shifts as requested or scheduled (may include weekends, evenings, and holidays) Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
09/29/2020
Full time
Who you are: You are a seasoned, passionate tech support professional looking to join a team that shares your high standards. Your excellent interpersonal skills enable you to provide stellar customer service across a wide range of end users. You are a results-driven individual and who thrives on the success of a job well done. You enjoy working in a collaborative environment where you can interface with other teams to effectively troubleshoot and resolve issues. Candidates should be locally based, but p osition will be 100% remote under current conditions. What you'll be doing: Providing technical support to Taos clients, including problem determination, resolution, and escalation as needed Proactively managing high severity and priority incidents from identification to resolution Collaborating with other internal/external IT resources to identify problems and restore services Assisting customers via online helpdesk system, telephone, and remote support tools to diagnose technical issues related to PC operating systems, applications, network, servers, and peripherals Resolving and tracking incidents with network, servers, PC operating systems, applications, and peripherals in accordance with IT Service Desk procedures Performing security administration functions for user access, data access, and remote access Issuing timely, accurate, and professional company-wide notification regarding incidents impacting the user community Documenting all incidents, outages, status, and resolutions in accordance with IT Service Desk procedures Proactively utilizing IT resources to remain current with technology used in the company IT environment Completing other duties or tasks as assigned What you will bring with you: At least 1 year of experience in an IT Helpdesk environment or relevant work experience At least 1 year of experience in IT support for REMOTE users Associate degree or technical school specializing in Information Technology (comparable combination of experience and high school diploma/equivalent also considered) CompTIA A+ Hardware/Software Certification a plus Experience using Active Directory to setup new / manage existing users. Must be able to create and manage distribution lists - REQUIRED Experience setting up, managing, troubleshooting & supporting O365 - REQUIRED Experience in installing / configuring / mapping network drives & printers - REQUIRED Experience in troubleshooting VPN connection for REMOTE users - REQUIRED Availability to work various shifts as requested or scheduled (may include weekends, evenings, and holidays) Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
Who you are: You are a seasoned, passionate tech support professional looking to join a team that shares your high standards. Your excellent interpersonal skills enable you to provide stellar customer service across a wide range of end users. You are a results-driven individual and who thrives on the success of a job well done. You enjoy working in a collaborative environment where you can interface with other teams to effectively troubleshoot and resolve issues Candidates should be locally based, but position will be 100% remote under current conditions What you'll be doing: Providing technical support to Taos clients, including problem determination, resolution, and escalation as needed Proactively managing high severity and priority incidents from identification to resolution Collaborating with other internal/external IT resources to identify problems and restore services Assisting customers via online helpdesk system, telephone, and remote support tools to diagnose technical issues related to PC operating systems, applications, network, servers, and peripherals Resolving and tracking incidents with network, servers, PC operating systems, applications, and peripherals in accordance with IT Service Desk procedures Performing security administration functions for user access, data access, and remote access Issuing timely, accurate, and professional company-wide notification regarding incidents impacting the user community Documenting all incidents, outages, status, and resolutions in accordance with IT Service Desk procedures Proactively utilizing IT resources to remain current with technology used in the company IT environment Completing other duties or tasks as assigned What you will bring with you: At least 1 year of experience in an IT Helpdesk environment or relevant work experience At least 1 year of experience in IT support for REMOTE users Associate degree or technical school specializing in Information Technology (comparable combination of experience and high school diploma/equivalent also considered) CompTIA A+ Hardware/Software Certification a plus Experience using Active Directory to setup new / manage existing users. Must be able to create and manage distribution lists - REQUIRED Experience setting up, managing, troubleshooting & supporting O365 - REQUIRED Experience in installing / configuring / mapping network drives & printers - REQUIRED Experience in troubleshooting VPN connection for REMOTE users - REQUIRED Availability to work various shifts as requested or scheduled (may include weekends, evenings, and holidays) Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
09/29/2020
Full time
Who you are: You are a seasoned, passionate tech support professional looking to join a team that shares your high standards. Your excellent interpersonal skills enable you to provide stellar customer service across a wide range of end users. You are a results-driven individual and who thrives on the success of a job well done. You enjoy working in a collaborative environment where you can interface with other teams to effectively troubleshoot and resolve issues Candidates should be locally based, but position will be 100% remote under current conditions What you'll be doing: Providing technical support to Taos clients, including problem determination, resolution, and escalation as needed Proactively managing high severity and priority incidents from identification to resolution Collaborating with other internal/external IT resources to identify problems and restore services Assisting customers via online helpdesk system, telephone, and remote support tools to diagnose technical issues related to PC operating systems, applications, network, servers, and peripherals Resolving and tracking incidents with network, servers, PC operating systems, applications, and peripherals in accordance with IT Service Desk procedures Performing security administration functions for user access, data access, and remote access Issuing timely, accurate, and professional company-wide notification regarding incidents impacting the user community Documenting all incidents, outages, status, and resolutions in accordance with IT Service Desk procedures Proactively utilizing IT resources to remain current with technology used in the company IT environment Completing other duties or tasks as assigned What you will bring with you: At least 1 year of experience in an IT Helpdesk environment or relevant work experience At least 1 year of experience in IT support for REMOTE users Associate degree or technical school specializing in Information Technology (comparable combination of experience and high school diploma/equivalent also considered) CompTIA A+ Hardware/Software Certification a plus Experience using Active Directory to setup new / manage existing users. Must be able to create and manage distribution lists - REQUIRED Experience setting up, managing, troubleshooting & supporting O365 - REQUIRED Experience in installing / configuring / mapping network drives & printers - REQUIRED Experience in troubleshooting VPN connection for REMOTE users - REQUIRED Availability to work various shifts as requested or scheduled (may include weekends, evenings, and holidays) Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
Taos is looking for an experienced, enthusiastic and articulate Senior Site Reliability Engineer. One that is comfortable and efficient in a fast-paced enterprise IT environment. Job Duties and Responsibilities The Site Reliability Engineer (SRE) will be responsible for both uplifting and maintaining our evolving technology platforms, infrastructure and technology controls. As an SRE, the role will include both oversight for production operations of our systems, as well as development/engineering of solutions to maximize system reliability & automation. The role will address three dimensions: • Tools Coverage - Assess the tools coverage and ensure sufficient monitoring is in place to enable mature observability and data driven decision making • Defining and educating Engineering teams - Process, Procedures, Guide Rails and best practices • Culture - Inculcate the culture of high performing teams and adopt the ways of working with the influence of SRE The role will need to work with a global team responsible for a mission critical business function, and will partner with Infrastructure, DevOps and Core practices (like Security, Identity, ProdOps, Cloud platform and Tools) teams to identify and implement automation opportunities to drive down toil, reduce technical debt and improve system reliability. What you'll be doing Own the Infrastructure, APM and work with DevOps teams to Build, Release, Monitor and run the services to improve service reliably Write software to automate API-driven tasks at scale and contribute to the product codebase in Java, JS, React, Node, Go and Python Work with Ansible, Puppet, Chef, Terraform or another config management / orchestration suite, know where it's broken, work towards fixing them and explore new alternatives Define and accelerate implementation of support processes, tools and best practices Maintain services once they are live by measuring and monitoring availability, latency and overall system reliability Handle cross team performance issues from identification of the cause, determining the areas of improvement and driving those actions to closure Performance and maturity baselining of DevOps process, tools maturity & coverage, metrics, technology and engineering practices Define, Measure and improve Reliability Metrics (SLO/SLI), Observability (Monitoring, Logging-Tracing solutions), Ops process (Incident, Problem Mgmt) and streamline - automate release management Strong believer of automation to bring in sustained continuous improvement by automating Toil, Runbooks, Improving ability of the applications to auto heal leading to improved reliability What you'll bring with you Knowledge in the one or more of the following key areas: Ops maturity (performance testing, monitoring, operations - SIP), APM, Performance Benchmarking, Software Design and lifecycle (planning - discovery to provision), Infosec (including compliance, security) Good understanding & implementation experience using 12-factor App principle Exp in building monitoring/metrics & alerting tool (APM tool), custom dashboard for each Application stack against supported environment Expertise with Python-related Technologies and Frameworks Exp with Unix/Linux-OS Internals and administration or Networking and SME on at least one of the Cloud computing Infrastructure - ====P / Azure / AWS Skills - Requirements The successful candidate will have the following attributes/qualifications: Bachelor's/ Master's Degree and 10+ years of Development and Operations related experience and/or training; or equivalent combination of education and experience Relevant experience as SRE would be an added advantage Good understanding of uplifting the maturity (App Engineering practices & Ops) Understanding of software delivery lifecycles, particularly Agile/Lean & DevOps Proven experience in handling large scale and growing infrastructure across Data Centres and heterogeneous Cloud platforms Experience as a service owner in managing large - geographically diverse stake holders Ability to work with creative - fast growing engineering team and motivate them to deliver their best work History of driving innovation Familiarity with handling Containerization - Kubernetes, Docker, Rancher, etc Kafka, Yarn, Elastic Search etc. Source code management and Implementation of Security best practices. Tech Stack - Python, Falcon, Elastic Search, MongoDB, AWS (SQS S3), Map Reduce Data science (AI/ ML) and analytics to be able to predict failures / operational issues Be a subject matter expert, able to upskill / cross skill engineering teams on SRE principles, tools and execution Troubleshoot, debug, and diagnose operational issues and drive them to closure. Monitor the health of Dish-Sling services, and define as well as track reliability metrics Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Talent at our Core Taos Consultants are adaptable problem-solvers, growth-minded doers, and lifelong learners. Thanks to this mindset, we have helped thousands of clients achieve their goals and solve their challenges. From Cloud Architects to Security Analysts to DevOps Engineers, Taos is always seeking the best and brightest technical talent. Joining Taos gives you the opportunity to work with national enterprises and innovative Silicon Valley companies. Our model provides the support and benefits of full-time employment while giving you exposure to a variety of environments and technologies to sharpen your skills and deepen your technical expertise. These advantages combined with competitive benefits, continuous training and education, and a clear career progression path make Taos a great place to work. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity: Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
09/28/2020
Full time
Taos is looking for an experienced, enthusiastic and articulate Senior Site Reliability Engineer. One that is comfortable and efficient in a fast-paced enterprise IT environment. Job Duties and Responsibilities The Site Reliability Engineer (SRE) will be responsible for both uplifting and maintaining our evolving technology platforms, infrastructure and technology controls. As an SRE, the role will include both oversight for production operations of our systems, as well as development/engineering of solutions to maximize system reliability & automation. The role will address three dimensions: • Tools Coverage - Assess the tools coverage and ensure sufficient monitoring is in place to enable mature observability and data driven decision making • Defining and educating Engineering teams - Process, Procedures, Guide Rails and best practices • Culture - Inculcate the culture of high performing teams and adopt the ways of working with the influence of SRE The role will need to work with a global team responsible for a mission critical business function, and will partner with Infrastructure, DevOps and Core practices (like Security, Identity, ProdOps, Cloud platform and Tools) teams to identify and implement automation opportunities to drive down toil, reduce technical debt and improve system reliability. What you'll be doing Own the Infrastructure, APM and work with DevOps teams to Build, Release, Monitor and run the services to improve service reliably Write software to automate API-driven tasks at scale and contribute to the product codebase in Java, JS, React, Node, Go and Python Work with Ansible, Puppet, Chef, Terraform or another config management / orchestration suite, know where it's broken, work towards fixing them and explore new alternatives Define and accelerate implementation of support processes, tools and best practices Maintain services once they are live by measuring and monitoring availability, latency and overall system reliability Handle cross team performance issues from identification of the cause, determining the areas of improvement and driving those actions to closure Performance and maturity baselining of DevOps process, tools maturity & coverage, metrics, technology and engineering practices Define, Measure and improve Reliability Metrics (SLO/SLI), Observability (Monitoring, Logging-Tracing solutions), Ops process (Incident, Problem Mgmt) and streamline - automate release management Strong believer of automation to bring in sustained continuous improvement by automating Toil, Runbooks, Improving ability of the applications to auto heal leading to improved reliability What you'll bring with you Knowledge in the one or more of the following key areas: Ops maturity (performance testing, monitoring, operations - SIP), APM, Performance Benchmarking, Software Design and lifecycle (planning - discovery to provision), Infosec (including compliance, security) Good understanding & implementation experience using 12-factor App principle Exp in building monitoring/metrics & alerting tool (APM tool), custom dashboard for each Application stack against supported environment Expertise with Python-related Technologies and Frameworks Exp with Unix/Linux-OS Internals and administration or Networking and SME on at least one of the Cloud computing Infrastructure - ====P / Azure / AWS Skills - Requirements The successful candidate will have the following attributes/qualifications: Bachelor's/ Master's Degree and 10+ years of Development and Operations related experience and/or training; or equivalent combination of education and experience Relevant experience as SRE would be an added advantage Good understanding of uplifting the maturity (App Engineering practices & Ops) Understanding of software delivery lifecycles, particularly Agile/Lean & DevOps Proven experience in handling large scale and growing infrastructure across Data Centres and heterogeneous Cloud platforms Experience as a service owner in managing large - geographically diverse stake holders Ability to work with creative - fast growing engineering team and motivate them to deliver their best work History of driving innovation Familiarity with handling Containerization - Kubernetes, Docker, Rancher, etc Kafka, Yarn, Elastic Search etc. Source code management and Implementation of Security best practices. Tech Stack - Python, Falcon, Elastic Search, MongoDB, AWS (SQS S3), Map Reduce Data science (AI/ ML) and analytics to be able to predict failures / operational issues Be a subject matter expert, able to upskill / cross skill engineering teams on SRE principles, tools and execution Troubleshoot, debug, and diagnose operational issues and drive them to closure. Monitor the health of Dish-Sling services, and define as well as track reliability metrics Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Talent at our Core Taos Consultants are adaptable problem-solvers, growth-minded doers, and lifelong learners. Thanks to this mindset, we have helped thousands of clients achieve their goals and solve their challenges. From Cloud Architects to Security Analysts to DevOps Engineers, Taos is always seeking the best and brightest technical talent. Joining Taos gives you the opportunity to work with national enterprises and innovative Silicon Valley companies. Our model provides the support and benefits of full-time employment while giving you exposure to a variety of environments and technologies to sharpen your skills and deepen your technical expertise. These advantages combined with competitive benefits, continuous training and education, and a clear career progression path make Taos a great place to work. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity: Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
Taos is hiring for a Senior Cloud Architect to join an exciting fast paced environment. AWS Cloud experienced Consultant will provide a Cloud Engineering team that will service initiatives as it relates to cloud migration strategy and execution. What you'll be doing Target State Architecture that meets the business needs of the organization Compute Storage Network Security Migration Plan - process framework Wave Plans Business rules Business case & pricing models - current state baseline and target state projections Identify applications for Proof-of-Concept migration Take inventory of applications, infrastructure, security and operational management Map application dependencies Provide recommendation around application target state infrastructure & security requirements Identify the appropriate operational model for cloud based applications What you'll bring with you Leadership, self starter, excellent communication skills Experience with architecture of applications in AWS. Cloud Migration Experience Automation Experience Able to create actionable items for DevOps Engineers from architectural diagrams Collaborate with DevOps Engineers Participate in Agile ceremonies Present architecture to security teams Experience working with heavily regulated industry. It does not have to be a bank, but healthcare, government, military, pharma, something like that is nice to have. Only working at startups will make it harder for people to understand the culture. Nice to have Knowledge of APIs and microservice based applications Ansible / Art / Jenkins / Bitbucket experience Experience with authentication and authorization integrations with Active Directory Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Talent at our Core Taos Consultants are adaptable problem-solvers, growth-minded doers, and lifelong learners. Thanks to this mindset, we have helped thousands of clients achieve their goals and solve their challenges. From Cloud Architects to Security Analysts to DevOps Engineers, Taos is always seeking the best and brightest technical talent. Joining Taos gives you the opportunity to work with national enterprises and innovative Silicon Valley companies. Our model provides the support and benefits of full-time employment while giving you exposure to a variety of environments and technologies to sharpen your skills and deepen your technical expertise. These advantages combined with competitive benefits, continuous training and education, and a clear career progression path make Taos a great place to work. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity: Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
09/28/2020
Full time
Taos is hiring for a Senior Cloud Architect to join an exciting fast paced environment. AWS Cloud experienced Consultant will provide a Cloud Engineering team that will service initiatives as it relates to cloud migration strategy and execution. What you'll be doing Target State Architecture that meets the business needs of the organization Compute Storage Network Security Migration Plan - process framework Wave Plans Business rules Business case & pricing models - current state baseline and target state projections Identify applications for Proof-of-Concept migration Take inventory of applications, infrastructure, security and operational management Map application dependencies Provide recommendation around application target state infrastructure & security requirements Identify the appropriate operational model for cloud based applications What you'll bring with you Leadership, self starter, excellent communication skills Experience with architecture of applications in AWS. Cloud Migration Experience Automation Experience Able to create actionable items for DevOps Engineers from architectural diagrams Collaborate with DevOps Engineers Participate in Agile ceremonies Present architecture to security teams Experience working with heavily regulated industry. It does not have to be a bank, but healthcare, government, military, pharma, something like that is nice to have. Only working at startups will make it harder for people to understand the culture. Nice to have Knowledge of APIs and microservice based applications Ansible / Art / Jenkins / Bitbucket experience Experience with authentication and authorization integrations with Active Directory Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Talent at our Core Taos Consultants are adaptable problem-solvers, growth-minded doers, and lifelong learners. Thanks to this mindset, we have helped thousands of clients achieve their goals and solve their challenges. From Cloud Architects to Security Analysts to DevOps Engineers, Taos is always seeking the best and brightest technical talent. Joining Taos gives you the opportunity to work with national enterprises and innovative Silicon Valley companies. Our model provides the support and benefits of full-time employment while giving you exposure to a variety of environments and technologies to sharpen your skills and deepen your technical expertise. These advantages combined with competitive benefits, continuous training and education, and a clear career progression path make Taos a great place to work. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity: Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
Job Requirements • Lead and support the build out of Taos G-Suite migration practice • Play a Subject Matter Expert role in discovery with clients to better understand their G-Suite needs • Collaborate with Sales Engineering as a Subject Matter Expert when shaping client presentations, RFPs and SOWs • Hands on with migrations and new account creations, provisioning, user and application security such as SSO • Understanding of compliance and security protocols around spam, spoofing, phishing and malware attacks • Develop best practices and artifacts to support the build out of Taos G-Suite competency • Collaborate with users and systems owners to create roadmaps and execute G-Suite solutions • Document and write up use cases to help clients with decisions and testing migration speeds • Analyze and troubleshoot data migration logs and take appropriate action to correct errors • Monitor logs to analyze cloud and application performance • Approach each task with a mindset to identify opportunities to automate • Exhibit strong communication and presentation skills, as well as end user communication Skills Requirements • 7+ years working in IT support • Senior level hands on administration and support of G-Suite; Admin Console to manage users, control access to services and configure appropriate security settings • Deep understanding of Google Groups, Shared Mailboxes, Calendar Inter-Op, Dual Delivery and Split Delivery concepts • Experience supporting both Windows and Mac Environments • Previous experience consulting with clients to identify needs and execute solution • Configured and deployed G-Suite in an enterprise environment • Demonstrate ability to document and create runbooks • Flexible and able to balance many tasks/clients Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Talent at our Core Taos Consultants are adaptable problem-solvers, growth-minded doers, and lifelong learners. Thanks to this mindset, we have helped thousands of clients achieve their goals and solve their challenges. From Cloud Architects to Security Analysts to DevOps Engineers, Taos is always seeking the best and brightest technical talent. Joining Taos gives you the opportunity to work with national enterprises and innovative Silicon Valley companies. Our model provides the support and benefits of full-time employment while giving you exposure to a variety of environments and technologies to sharpen your skills and deepen your technical expertise. These advantages combined with competitive benefits, continuous training and education, and a clear career progression path make Taos a great place to work. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity: Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice
09/28/2020
Full time
Job Requirements • Lead and support the build out of Taos G-Suite migration practice • Play a Subject Matter Expert role in discovery with clients to better understand their G-Suite needs • Collaborate with Sales Engineering as a Subject Matter Expert when shaping client presentations, RFPs and SOWs • Hands on with migrations and new account creations, provisioning, user and application security such as SSO • Understanding of compliance and security protocols around spam, spoofing, phishing and malware attacks • Develop best practices and artifacts to support the build out of Taos G-Suite competency • Collaborate with users and systems owners to create roadmaps and execute G-Suite solutions • Document and write up use cases to help clients with decisions and testing migration speeds • Analyze and troubleshoot data migration logs and take appropriate action to correct errors • Monitor logs to analyze cloud and application performance • Approach each task with a mindset to identify opportunities to automate • Exhibit strong communication and presentation skills, as well as end user communication Skills Requirements • 7+ years working in IT support • Senior level hands on administration and support of G-Suite; Admin Console to manage users, control access to services and configure appropriate security settings • Deep understanding of Google Groups, Shared Mailboxes, Calendar Inter-Op, Dual Delivery and Split Delivery concepts • Experience supporting both Windows and Mac Environments • Previous experience consulting with clients to identify needs and execute solution • Configured and deployed G-Suite in an enterprise environment • Demonstrate ability to document and create runbooks • Flexible and able to balance many tasks/clients Who is Taos? Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next. Talent at our Core Taos Consultants are adaptable problem-solvers, growth-minded doers, and lifelong learners. Thanks to this mindset, we have helped thousands of clients achieve their goals and solve their challenges. From Cloud Architects to Security Analysts to DevOps Engineers, Taos is always seeking the best and brightest technical talent. Joining Taos gives you the opportunity to work with national enterprises and innovative Silicon Valley companies. Our model provides the support and benefits of full-time employment while giving you exposure to a variety of environments and technologies to sharpen your skills and deepen your technical expertise. These advantages combined with competitive benefits, continuous training and education, and a clear career progression path make Taos a great place to work. Referrals: We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us. Compensation: Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)! Equal Opportunity: Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. Veterans are encouraged to apply! E-Verify Participant: This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to and review the E-Verify Participant and Right to Work links for more information. #DICE - provided by Dice