Pinehurst Surgical Clinic PA

Description: Working under the direction of the HR Director, this role is responsible for day-to-day HR operations, with a strong emphasis on benefits administration, employee relations, HR systems, and project implementation. The HR Manager serves as a key operational partner to management and employees, helps implement HR strategies and initiatives, and promotes a positive, professional, and compliant work environment. Experience with Paylocity is highly preferred. Essential Duties & Responsibilities Benefits Administration Administer and manage employee benefit programs, including medical, dental, vision, life, disability, retirement plans, FSA/HSA, and voluntary benefits, in alignment with direction from the HR Director Serve as an operational contact with benefits brokers, vendors, and insurance carriers Support and execute annual open enrollment, including employee communications, education, and system configuration Ensure accurate enrollment, eligibility tracking, audits, and reconciliations across a diverse workforce Respond to employee benefit inquiries with professionalism, clarity, and confidentiality Assist in reviewing benefits utilization, costs, and trends; provide data and recommendations to the HR Director Employee Relations Support the full employee lifecycle for clinical and non-clinical staff, including recruitment support, onboarding, employee relations, performance management, and offboarding Provide guidance to managers on employee relations matters, coaching, corrective action, and performance improvement, escalating issues as appropriate Conduct or assist with workplace investigations in coordination with the HR Director Implement and maintain HR policies, procedures, and employee handbook content Support compliance with federal, state, and local employment laws and healthcare-related regulations HRIS & Systems (Paylocity) Administer Paylocity modules related to benefits and reporting Maintain data integrity and support system audits and reporting Train managers and employees on Paylocity self-service tools and HR processes Partner with payroll and finance teams to support accuracy and efficiency People Management & Team Support Coach and support HR staff, as applicable Provide day-to-day guidance and support while aligning with departmental direction set by the HR Director Model professionalism, discretion, and a service-oriented approach in a healthcare environment Projects, Initiatives & Culture Lead and participate in HR projects and initiatives assigned by the HR Director, such as process improvements, policy rollouts, compliance updates, and engagement initiatives Support organizational development, workforce planning, and change management efforts Promote a respectful, collaborative, and positive workplace culture consistent with Pinehurst Surgical Clinic's values Requirements: Qualifications & Experience Bachelor's degree in human resources, business administration, or a related field (required) 5+ years of progressive HR generalist experience, with significant benefits administration responsibility Prior experience supervising staff required Experience environment preferred supporting clinical and non-clinical staff in a healthcare or similarly complex Experience with Paylocity highly preferred HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred Key Skills & Competencies Strong working knowledge of employee benefits and HR compliance Excellent written, verbal, and interpersonal communication skills Proven ability to manage projects and multiple priorities effectively High level of professionalism, discretion, and sound judgment Strong work ethic with a positive, solution-oriented attitude Ability to build effective relationships with physicians, leaders, and staff PIe3d6d06f668c-1419