Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Blount Jail to Work Case Manager today! The Blount Jail to Work Case Manager Duties: The Jail to Work case manager will facilitate groups, provide weekly case management, and interface with community agencies and referral sources to coordinate care. Any other duties may be assigned as deemed appropriate. JOB PURPOSE/SUMMARY The Jail to Work Case Manager in Blount County serves as a case manager that provides case coordination using a social model approach to a predetermined number of adult women. The case manager provides information and referral, agency linkage, advocacy, and follow-up services as defined by the Program Case Manager Service Plan for female inmates at the Blount County Jail. The case manager must embrace the key values of recovery and case management: empowerment, normalization, rehabilitation, and continuity of care. The holder of this position will be required to do the following and other responsibilities as assigned by his/her direct supervisor. Must maintain appropriate chart records and document case management and group meeting notes per agency standards. Must complete all documentation in a timely manner and according to agency standards. Must participate in direct supervision with program supervisor and director, as necessary. Must interface with community agencies and referral sources to coordinate care. Must provide Medication monitoring, therapeutic support and crisis intervention as needed. Must participate in weekly treatment team meetings with relevant staff for coordination of care. Must uphold professional ethical standards and centers policy and procedures as well as CARF standards. Case manager may be required to work a flex shift based on the needs of the program participants. TYPICAL WORKING CONDITIONS/ENVIRONMENT This position operates in the office, Jail to Work group rooms, and in the community. The Jail to Work participants will attend groups in assigned group rooms. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Daily Staff Responsibilities Facilitate groups and organizes activities for groups. Facilitate IOP. Participate in crisis planning. Participate in case management. Completes staff daily duties assigned by supervisor before the end of each shift. Maintain participant schedule to give participants an effective daily structure for optimum progress. Provide structure and accountability for female participants. Perform Urine Drug Screens as needed. Empower participants to progress towards Independency. Provide direct service delivery for participants: days, nights, weekends, and holidays required. Provide 24-7 programming for female Jail to Work participants. Provide crisis intervention and emergency services as needed. Interact and coordinate with law enforcement and other criminal justice agencies as well as outside facilitators. Provide transportation and case management services in Blount County and possible surrounding counties to include employment placement, support, relapse prevention and linkage and referrals. Assist with job placement. Conduct three-month follow up for all participants after program completion. 2. Complete all documentation in compliance with CARF and Center Standards. Complete treatment plans. Complete group logs, progress notes, and other requested documentation on time according to agency standards. Compile data for Quality Assurance for program. Keep participant record and files up-to-date. Facilitate and assist in Recovery Home program as needed. Utilize center-wide and community resources as needed for client benefit. Assist in grant writing. 3. Functions as a member of a multi-disciplinary team. Must be punctual and maintain good attendance record. Maintain a strong line of communication with all staff to effectively and safely provide assistance to the people we serve. Demonstrate willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members and supervisors. Be able to work a split shift schedule. Ability to utilize personal dependable vehicle to conduct Center business. Maintain a dependable vehicle and certified driver status at all times while employed. Provide transportation to and from work for program participants. Assists in other programs as needed. Able to be on call one week a month. Must be able to work at least one weekend a month. Communicate and approach conflict in a problem solving and professional manner with all staff members and supervisors. COMPENSATION: Starting salary for this position is approximately $18.97/hr based on relevant experience and education. Schedule: Monday through Friday 12pm to 9pm with a 1-hour lunch. Travel: Must be capable of driving a van and transporting clients in personal vehicle. Equipment/Technical Competency: Must also have the ability to communicate effectively and possess good time management and organizational skills. Must be computer literate and have ability to communicate effectively (oral and written communication.) Equipment/Technology: Must be computer literate and have ability to communicate effectively (oral and written communication.) QUALIFICATIONS - Blount Jail to Work Case Manager Experience / Knowledge: Preference given to applicant with one-year experience in the social work and addictions field and/or behavioral health and criminal justice setting required. Additional experience utilizing trauma-informed practices with female clients who have experienced physical, sexual, or emotional abuse. Experience with addiction, motivational interviewing and re-entry programming preferred. Education / License: Must have at least a Bachelor's degree. Preference given to applicant with 1 year experience in a health-related field of counseling, psychology, social work, sociology, addictions, or a behavioral science field with course work or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and mental disabilities. Physical/Emotional/Social - Skills/Abilities: Ability to effectively and ethically coordinate care for adult women. Ability to present professionally and work within a team format to plan, implement, and evaluate successful interventions. Ability to work within a team format to meet positive goals for adult women and interface with other agencies involved in the ecology of the individual. Must be capable of assisting in utilizing nonviolent methods of crisis intervention including therapeutic holding. Lifting up to 50 lbs. Frequent sitting, and standing, walking, bending, stooping, and reaching required. This position also requires knowledge and certification in, as well as, adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, running, and walking. Physical de-escalation techniques will only be implemented at Helen Ross McNabb Center facilities; not in community settings. Lifting up to 50lbs. Valid driver's licenses. This position also requires utilizing a personal, dependable vehicle, as well as Center van to conduct Center business. The employee must have an F endorsement on his or her Driver's License to be available to transport individuals as needed. Location: Blount County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws . click apply for full job details
04/15/2026
Full time
Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Blount Jail to Work Case Manager today! The Blount Jail to Work Case Manager Duties: The Jail to Work case manager will facilitate groups, provide weekly case management, and interface with community agencies and referral sources to coordinate care. Any other duties may be assigned as deemed appropriate. JOB PURPOSE/SUMMARY The Jail to Work Case Manager in Blount County serves as a case manager that provides case coordination using a social model approach to a predetermined number of adult women. The case manager provides information and referral, agency linkage, advocacy, and follow-up services as defined by the Program Case Manager Service Plan for female inmates at the Blount County Jail. The case manager must embrace the key values of recovery and case management: empowerment, normalization, rehabilitation, and continuity of care. The holder of this position will be required to do the following and other responsibilities as assigned by his/her direct supervisor. Must maintain appropriate chart records and document case management and group meeting notes per agency standards. Must complete all documentation in a timely manner and according to agency standards. Must participate in direct supervision with program supervisor and director, as necessary. Must interface with community agencies and referral sources to coordinate care. Must provide Medication monitoring, therapeutic support and crisis intervention as needed. Must participate in weekly treatment team meetings with relevant staff for coordination of care. Must uphold professional ethical standards and centers policy and procedures as well as CARF standards. Case manager may be required to work a flex shift based on the needs of the program participants. TYPICAL WORKING CONDITIONS/ENVIRONMENT This position operates in the office, Jail to Work group rooms, and in the community. The Jail to Work participants will attend groups in assigned group rooms. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Daily Staff Responsibilities Facilitate groups and organizes activities for groups. Facilitate IOP. Participate in crisis planning. Participate in case management. Completes staff daily duties assigned by supervisor before the end of each shift. Maintain participant schedule to give participants an effective daily structure for optimum progress. Provide structure and accountability for female participants. Perform Urine Drug Screens as needed. Empower participants to progress towards Independency. Provide direct service delivery for participants: days, nights, weekends, and holidays required. Provide 24-7 programming for female Jail to Work participants. Provide crisis intervention and emergency services as needed. Interact and coordinate with law enforcement and other criminal justice agencies as well as outside facilitators. Provide transportation and case management services in Blount County and possible surrounding counties to include employment placement, support, relapse prevention and linkage and referrals. Assist with job placement. Conduct three-month follow up for all participants after program completion. 2. Complete all documentation in compliance with CARF and Center Standards. Complete treatment plans. Complete group logs, progress notes, and other requested documentation on time according to agency standards. Compile data for Quality Assurance for program. Keep participant record and files up-to-date. Facilitate and assist in Recovery Home program as needed. Utilize center-wide and community resources as needed for client benefit. Assist in grant writing. 3. Functions as a member of a multi-disciplinary team. Must be punctual and maintain good attendance record. Maintain a strong line of communication with all staff to effectively and safely provide assistance to the people we serve. Demonstrate willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members and supervisors. Be able to work a split shift schedule. Ability to utilize personal dependable vehicle to conduct Center business. Maintain a dependable vehicle and certified driver status at all times while employed. Provide transportation to and from work for program participants. Assists in other programs as needed. Able to be on call one week a month. Must be able to work at least one weekend a month. Communicate and approach conflict in a problem solving and professional manner with all staff members and supervisors. COMPENSATION: Starting salary for this position is approximately $18.97/hr based on relevant experience and education. Schedule: Monday through Friday 12pm to 9pm with a 1-hour lunch. Travel: Must be capable of driving a van and transporting clients in personal vehicle. Equipment/Technical Competency: Must also have the ability to communicate effectively and possess good time management and organizational skills. Must be computer literate and have ability to communicate effectively (oral and written communication.) Equipment/Technology: Must be computer literate and have ability to communicate effectively (oral and written communication.) QUALIFICATIONS - Blount Jail to Work Case Manager Experience / Knowledge: Preference given to applicant with one-year experience in the social work and addictions field and/or behavioral health and criminal justice setting required. Additional experience utilizing trauma-informed practices with female clients who have experienced physical, sexual, or emotional abuse. Experience with addiction, motivational interviewing and re-entry programming preferred. Education / License: Must have at least a Bachelor's degree. Preference given to applicant with 1 year experience in a health-related field of counseling, psychology, social work, sociology, addictions, or a behavioral science field with course work or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and mental disabilities. Physical/Emotional/Social - Skills/Abilities: Ability to effectively and ethically coordinate care for adult women. Ability to present professionally and work within a team format to plan, implement, and evaluate successful interventions. Ability to work within a team format to meet positive goals for adult women and interface with other agencies involved in the ecology of the individual. Must be capable of assisting in utilizing nonviolent methods of crisis intervention including therapeutic holding. Lifting up to 50 lbs. Frequent sitting, and standing, walking, bending, stooping, and reaching required. This position also requires knowledge and certification in, as well as, adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, running, and walking. Physical de-escalation techniques will only be implemented at Helen Ross McNabb Center facilities; not in community settings. Lifting up to 50lbs. Valid driver's licenses. This position also requires utilizing a personal, dependable vehicle, as well as Center van to conduct Center business. The employee must have an F endorsement on his or her Driver's License to be available to transport individuals as needed. Location: Blount County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws . click apply for full job details
Assistant Director of Development & Foundation Events Help Others, Make a Difference, Save a Life. You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Assistant Director of Development and & Foundation Events today! AssistantDirector of Development and Foundation Marketing Job Summary Accountable for the management and growth of assigned Foundation special events, major gifts in smaller markets, and Foundation specific marketing efforts. Responsibilities include meeting all fundraising/friend-raising goals and increasing awareness of the Helen Ross McNabb Foundation and related efforts through strategic marketing efforts to align with the mission of the McNabb Center. This job description is not intended to be all inclusive; and employee will also perform other reasonable related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. Job Duties Development/Fundraising Work in a team approach, including staff and volunteers, to meet annual special event goals. Plan, organize, and successfully execute events, meeting participant, sponsorship, and revenue goals. Develop an annual calendar of events with specific dates and timelines for required tasks. Identify, develop and engage committee leadership to ensure a two-year continuity plan and retain 65% of volunteers on event committees each year. Evaluate the special event schedule and new event opportunities quarterly with VPD. Work with VPD to identify, develop, and successfully solicit major gift prospects in identified geographic markets, reviewing goals and progress quarterly. Work with VPD to identify, research, write and submit grant requests. Manage Hamblen County Advisory Board recruitment, meetings, speakers and ongoing activities. Develop Hamblen Annual Campaign with direction of VPD and CEO. Conduct annual Foundation staff campaign in assigned counties. Foundation Marketing Oversee marketing and communication plans for Foundation special events with the exception of Hamilton County. Create, manage and review all Foundation marketing materials to ensure brand cohesiveness. Materials to include print (sponsorship packets, signage, program, etc.) and digital (Foundation website updates, Constant Contact, auction site). Write and distribute press releases, serve as the media contact for Foundation event requests, and manage Foundation event video projects with the video production company. Work with Director of Community Relations when media opportunities around Foundation events overlay with Center programs or client interviews. Provide support as needed for Director of CR in developing content and creation of the Foundation Annual Report. Provide a timeline and schedule social content for Foundation events. Creating and posting social media content as a site administrator. Create fundraising materials for major gift solicitation unique to identified markets. Budgeting and planning Conduct an evaluation of each event annually to assess success and profitability. Develop and finalize budgets for assigned events for review by VPD and approval by Foundation BOD. Finalize actual revenues and expenses with Foundation Executive Assistant and Foundation Accountant. Management Work with the Volunteer Coordinator and VPD to identify volunteer needs for special events. Recruitment and management of event intern(s) Ability to address external groups to recruit and educate volunteers and committee members. Develop, manage and evaluate professional development of special event staff and interns. Professional Development Engage in job-related professional associations. Maintain active involvement in local AFP, PRSA, and AMA chapters. Attend Mental Health Marketing Conference and International AFP Conference as approved by VPD. Seek professional development opportunities to expand development and marketing skills. Compensation: Starting salary for this position is $65,725/yr based on relevant experience and education. Education/Knowledge: Must have abachelor's degree and a minimum of five years related experience withdemonstrated results in meeting fundraising/friend-raising goals and effectivemarketing strategies. Experience: Demonstratedhistory of working with committees,planning special events, setting fundraising goals, meeting or exceeding them,and working closely with volunteers on all levels with a demonstrated abilityto motivate to accomplish goals. Demonstratedability to develop, implement and execute strategic marketing plans, fromideation to execution, to build and maintain a consistent brand through variousmarketing channels. Strong written and verbal communication skills tocollaborate with key stakeholders, both internal and external. Physical: Ability to lift 50 lbs. and physically meet the demands oforganizing and delivering outdoor and indoor events. Valid driver's license. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending,stooping, and reaching. Location: Knoxville, TN Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 5 Yearly Salary PIf2eff0a725b5-5900
04/12/2026
Full time
Assistant Director of Development & Foundation Events Help Others, Make a Difference, Save a Life. You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Assistant Director of Development and & Foundation Events today! AssistantDirector of Development and Foundation Marketing Job Summary Accountable for the management and growth of assigned Foundation special events, major gifts in smaller markets, and Foundation specific marketing efforts. Responsibilities include meeting all fundraising/friend-raising goals and increasing awareness of the Helen Ross McNabb Foundation and related efforts through strategic marketing efforts to align with the mission of the McNabb Center. This job description is not intended to be all inclusive; and employee will also perform other reasonable related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. Job Duties Development/Fundraising Work in a team approach, including staff and volunteers, to meet annual special event goals. Plan, organize, and successfully execute events, meeting participant, sponsorship, and revenue goals. Develop an annual calendar of events with specific dates and timelines for required tasks. Identify, develop and engage committee leadership to ensure a two-year continuity plan and retain 65% of volunteers on event committees each year. Evaluate the special event schedule and new event opportunities quarterly with VPD. Work with VPD to identify, develop, and successfully solicit major gift prospects in identified geographic markets, reviewing goals and progress quarterly. Work with VPD to identify, research, write and submit grant requests. Manage Hamblen County Advisory Board recruitment, meetings, speakers and ongoing activities. Develop Hamblen Annual Campaign with direction of VPD and CEO. Conduct annual Foundation staff campaign in assigned counties. Foundation Marketing Oversee marketing and communication plans for Foundation special events with the exception of Hamilton County. Create, manage and review all Foundation marketing materials to ensure brand cohesiveness. Materials to include print (sponsorship packets, signage, program, etc.) and digital (Foundation website updates, Constant Contact, auction site). Write and distribute press releases, serve as the media contact for Foundation event requests, and manage Foundation event video projects with the video production company. Work with Director of Community Relations when media opportunities around Foundation events overlay with Center programs or client interviews. Provide support as needed for Director of CR in developing content and creation of the Foundation Annual Report. Provide a timeline and schedule social content for Foundation events. Creating and posting social media content as a site administrator. Create fundraising materials for major gift solicitation unique to identified markets. Budgeting and planning Conduct an evaluation of each event annually to assess success and profitability. Develop and finalize budgets for assigned events for review by VPD and approval by Foundation BOD. Finalize actual revenues and expenses with Foundation Executive Assistant and Foundation Accountant. Management Work with the Volunteer Coordinator and VPD to identify volunteer needs for special events. Recruitment and management of event intern(s) Ability to address external groups to recruit and educate volunteers and committee members. Develop, manage and evaluate professional development of special event staff and interns. Professional Development Engage in job-related professional associations. Maintain active involvement in local AFP, PRSA, and AMA chapters. Attend Mental Health Marketing Conference and International AFP Conference as approved by VPD. Seek professional development opportunities to expand development and marketing skills. Compensation: Starting salary for this position is $65,725/yr based on relevant experience and education. Education/Knowledge: Must have abachelor's degree and a minimum of five years related experience withdemonstrated results in meeting fundraising/friend-raising goals and effectivemarketing strategies. Experience: Demonstratedhistory of working with committees,planning special events, setting fundraising goals, meeting or exceeding them,and working closely with volunteers on all levels with a demonstrated abilityto motivate to accomplish goals. Demonstratedability to develop, implement and execute strategic marketing plans, fromideation to execution, to build and maintain a consistent brand through variousmarketing channels. Strong written and verbal communication skills tocollaborate with key stakeholders, both internal and external. Physical: Ability to lift 50 lbs. and physically meet the demands oforganizing and delivering outdoor and indoor events. Valid driver's license. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending,stooping, and reaching. Location: Knoxville, TN Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 5 Yearly Salary PIf2eff0a725b5-5900
SOR Pathfinder Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the SOR Pathfinder today! The SOR Pathfinder Job Summary The SOR Pathfinder serves as a member of the multi-disciplinary team providing direct engagement, assessment, referral, and on-going follow up with clients. Able to complete assessments and other required documents (C-SSRS, GPRAs, etc.), track referrals, and complete updates. Maintains positive connections to internal and external stakeholders and referral sources. Has excellent verbal, written, and computer skills. Must be legally able to operate and willing to use personal vehicle in the performance of job-related duties. Has a strong desire to work with individuals in substance use treatment and recovery with respectful understanding of multiple paths to recovery. This job description is not intended to be all inclusive; and employee will also perform other reasonable related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Daily Staff Duties. Ability to exercise sound judgment and effective decision-making and demonstrates non-judgmental support 1:1 with individuals and families around substance use disorder treatment and harm reduction. Keeps up to date on knowledge of community resources and referral processes to assist clients in setting and meeting goals and objectives (i.e., service planning around client needs). Ability to assess client functioning and level of need utilizing ASIs, and ASAMS and standard practice modalities as required. Provides effective and ethical 1:1 support by utilizing motivational interviewing and other approved best practice strategies or industry standards of care. Is an empathic listener and demonstrates flexibility in working with diverse populations with a strong interest in working with individuals with substance use and co-occurring issues. Responds to all messages, emails, and voicemails within 24 hours. Completes documentation and other tasks as assigned by supervisor before the end of each shift. Provides coverage for caseload coverage to ensure services continue when on leave. 2. Complete all required documentation within designated time frames. Ensures that documentation is completed accurately within required time frames: including, but not limited to Releases of Information, consents, referrals, and notes within TN-Wits, Centricity or other record as assigned. Responsible for completing Government Performance and Results (GPRAs) at three required time frames with program participants with a completion rate of 80% or greater. Arranges with supervisor a coverage plan to ensure services continue when team member is on leave or unavoidably unavailable to a specific client or clients. Completes logs, screening, follow up and any other required or requested tools accurately and on time, including closing and discharge documentation. Assists Team Leader with data ensuring program evaluation, quality assurance, and improvement indicators, and client satisfaction are regularly and accurately reflected. Keeps all private and/or confidential information in secure location or in approved locked HRMC bags and follows HIPAA and 42CFRPart2 regulations in all circumstances. Stays current on all required relias training, CPR, and First Aid certifications as well as verbal and physical de-escalation skills training. Ensures time sheets and other requirements are up-to-date and accurate. 3. Functions as a member of a multi-disciplinary team. Ability to present professionally and work within multi-disciplinary teams as a positive McNabb Center employee and community ambassador representing the client, program, and agency. Ability to set and maintain appropriate boundaries for quality service delivery and healthy self-care. Must be punctual and maintain good attendance. Maintains healthy two-way communication in person, by telephone, and within writing to effectively serve clients. Demonstrates willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members, supervisors, and other internal and external stakeholders. Communicates and approaches conflict in a professional way with a problem-solving, win/win outcome as the goal. Possesses flexibility and is able to work independently in multiple locations in a variety of settings. COMPENSATION: Starting salary for this position is approximately $18.98/hr based on relevant experience and education. QUALIFICATIONS - SOR Pathfinder Experience / Education: Must have a Bachelor's degree in Counseling, Addictions, Social Work or other related field with two years of experience working with the population. Should have broad knowledge and understanding of Motivational Interviewing, stages of change, harm reduction and best practices regarding substance use disorder treatment and recovery. Must have experience and understanding in the areas of cultural diversity, human development, and treatment of substance use disorder, understanding of trauma-informed care, suicide prevention, crisis referral and extensive knowledge of community resources. Experience working with special populations including individuals with co-occurring disorders, substance use disorders and mental health disorders. Computer expertise is required as timesheets, training modules, email, and some program documentation are computer-based. Regular attendance is an essential job function. Must have an F-endorsement and be able to legally operate personal vehicle during the performance of job duties. Physical: Possible exposure to biological hazards. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PIb6fc5de6ee31-9830
04/11/2026
Full time
SOR Pathfinder Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the SOR Pathfinder today! The SOR Pathfinder Job Summary The SOR Pathfinder serves as a member of the multi-disciplinary team providing direct engagement, assessment, referral, and on-going follow up with clients. Able to complete assessments and other required documents (C-SSRS, GPRAs, etc.), track referrals, and complete updates. Maintains positive connections to internal and external stakeholders and referral sources. Has excellent verbal, written, and computer skills. Must be legally able to operate and willing to use personal vehicle in the performance of job-related duties. Has a strong desire to work with individuals in substance use treatment and recovery with respectful understanding of multiple paths to recovery. This job description is not intended to be all inclusive; and employee will also perform other reasonable related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Daily Staff Duties. Ability to exercise sound judgment and effective decision-making and demonstrates non-judgmental support 1:1 with individuals and families around substance use disorder treatment and harm reduction. Keeps up to date on knowledge of community resources and referral processes to assist clients in setting and meeting goals and objectives (i.e., service planning around client needs). Ability to assess client functioning and level of need utilizing ASIs, and ASAMS and standard practice modalities as required. Provides effective and ethical 1:1 support by utilizing motivational interviewing and other approved best practice strategies or industry standards of care. Is an empathic listener and demonstrates flexibility in working with diverse populations with a strong interest in working with individuals with substance use and co-occurring issues. Responds to all messages, emails, and voicemails within 24 hours. Completes documentation and other tasks as assigned by supervisor before the end of each shift. Provides coverage for caseload coverage to ensure services continue when on leave. 2. Complete all required documentation within designated time frames. Ensures that documentation is completed accurately within required time frames: including, but not limited to Releases of Information, consents, referrals, and notes within TN-Wits, Centricity or other record as assigned. Responsible for completing Government Performance and Results (GPRAs) at three required time frames with program participants with a completion rate of 80% or greater. Arranges with supervisor a coverage plan to ensure services continue when team member is on leave or unavoidably unavailable to a specific client or clients. Completes logs, screening, follow up and any other required or requested tools accurately and on time, including closing and discharge documentation. Assists Team Leader with data ensuring program evaluation, quality assurance, and improvement indicators, and client satisfaction are regularly and accurately reflected. Keeps all private and/or confidential information in secure location or in approved locked HRMC bags and follows HIPAA and 42CFRPart2 regulations in all circumstances. Stays current on all required relias training, CPR, and First Aid certifications as well as verbal and physical de-escalation skills training. Ensures time sheets and other requirements are up-to-date and accurate. 3. Functions as a member of a multi-disciplinary team. Ability to present professionally and work within multi-disciplinary teams as a positive McNabb Center employee and community ambassador representing the client, program, and agency. Ability to set and maintain appropriate boundaries for quality service delivery and healthy self-care. Must be punctual and maintain good attendance. Maintains healthy two-way communication in person, by telephone, and within writing to effectively serve clients. Demonstrates willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members, supervisors, and other internal and external stakeholders. Communicates and approaches conflict in a professional way with a problem-solving, win/win outcome as the goal. Possesses flexibility and is able to work independently in multiple locations in a variety of settings. COMPENSATION: Starting salary for this position is approximately $18.98/hr based on relevant experience and education. QUALIFICATIONS - SOR Pathfinder Experience / Education: Must have a Bachelor's degree in Counseling, Addictions, Social Work or other related field with two years of experience working with the population. Should have broad knowledge and understanding of Motivational Interviewing, stages of change, harm reduction and best practices regarding substance use disorder treatment and recovery. Must have experience and understanding in the areas of cultural diversity, human development, and treatment of substance use disorder, understanding of trauma-informed care, suicide prevention, crisis referral and extensive knowledge of community resources. Experience working with special populations including individuals with co-occurring disorders, substance use disorders and mental health disorders. Computer expertise is required as timesheets, training modules, email, and some program documentation are computer-based. Regular attendance is an essential job function. Must have an F-endorsement and be able to legally operate personal vehicle during the performance of job duties. Physical: Possible exposure to biological hazards. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PIb6fc5de6ee31-9830
.75 Maryville Schools Masters Level Liaison Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the .75 Maryville Schools Master's Level Liaison today! The .75 Maryville Schools Master's Level Liaison Job Summary Serves as the primary clinician that provides counseling/liaison services to a predetermined number of children/youth and families in the Maryville City School System. Works alongside Maryville City Schools to create a trauma informed school climate, provide consultation and training to staff, and deliver direct therapeutic mental health services to selected schools while providing linkage and coordination to additional wrap around services. Clinician provides weekly individual and family psycho-therapy to children and adolescents ages 4-21 with a mental health diagnosis. Clinician is to provide psycho-social assessments for clients and provides diagnosis and appropriate referrals for clients assessed, as needed. Clinician provides crisis intervention and emergency services as needed. Interfaces with the school system and other agencies to increase cooperation and consistency between home, school, and community. The Bridges Master's Level Liaison Counselor provides information and referral, agency linkage, advocacy, home visits, and follow-up services. Treatment modalities used by Master's level clinicians providing therapy services include Dialectical Behavior Therapy (DBT), Cognitive Behavior Therapy (CBT), Trauma-Focused Cognitive Behavior Therapy (TF-CBT), Attachment, Self-Regulation and Competency (ARC), Parent-Child Interaction Therapy (PCIT), and Play Therapy. Functions as a member of a treatment team to plan, implement, and evaluate successful interventions for children and families. This individual will provide counseling activities that are adventure-based in nature and will lead group process and activities with identified children and youth as needed. The holder of this position will provide individual, family, and group counseling sessions including initiatives that encourage communication, trust building, and responsibility of actions and clinical process of all activities. The holder of this position will be required to do the following and other responsibilities as assigned by his/her direct supervisor: Conducts individual, family, and group counseling. Provides advocacy, linkage, and referral services as needed. Provides mental health assessments, as needed. Participates in IEP and other school related meetings, as applicable. Provides parent education. Maintains appropriate chart records. Interfaces professionally with school personnel and other agencies. Conducts group sessions with children and/or parents. Interfaces professionally with school personnel and provides therapeutic support, consultation and training. Interacts with the Blount County Clinic and Care Coordinators to coordinate scheduling and delivery of services. Completes all documentation in a timely manner. Upholds center policy and procedures, and CARF standards. Knowledge/education in RE-ED philosophy. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $50,751 /yr based on relevant experience and education. QUALIFICATIONS - .75 Maryville Schools Master's Level Liaison Experience: Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and mental disabilities. One year experience preferred. Experience working with children is preferred although applicants may have other skills and experiences that could accommodate this position. This person will either possess experience or training in the Re-Education Philosophy or will acquire such training in the course of employment. Education / Knowledge : Master's degree in Human Services or related field with coursework or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, and mental retardation. Demonstrated knowledge and competency in mental health service provision and leadership. This position also requires that the employee has an F Endorsement on his/her Driver License to be available to transport individuals as needed. This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Physical/Emotional/Social - Skills/Abilities: Ability to effectively and ethically counsel children and families. Ability to present professionally and work within a team format to plan, implement, and evaluate successful interventions. Ability to effectively run and process groups with children and families. Ability to work within a team format to meet positive goals for children and interface with other agencies involved in the ecology of the family. Must be capable of assisting in utilizing nonviolent methods of crisis intervention including therapeutic holding. Must have mental ability to exercise sound judgment under pressure. Ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, flexibility, willingness, and adaptability to working with diverse populations. Must also have the ability to communicate effectively and possess good time management and organizational skills. Required to be certified in and adequately implement verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, running, and walking. Physical de-escalation techniques will only be implemented at Helen Ross McNabb Center facilities, and not in community settings. Hearing of normal and soft tones. Close eye work. Valid driver's license. Lifting up to 50lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Blount County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI05b45db338d8-1363
04/07/2026
Full time
.75 Maryville Schools Masters Level Liaison Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the .75 Maryville Schools Master's Level Liaison today! The .75 Maryville Schools Master's Level Liaison Job Summary Serves as the primary clinician that provides counseling/liaison services to a predetermined number of children/youth and families in the Maryville City School System. Works alongside Maryville City Schools to create a trauma informed school climate, provide consultation and training to staff, and deliver direct therapeutic mental health services to selected schools while providing linkage and coordination to additional wrap around services. Clinician provides weekly individual and family psycho-therapy to children and adolescents ages 4-21 with a mental health diagnosis. Clinician is to provide psycho-social assessments for clients and provides diagnosis and appropriate referrals for clients assessed, as needed. Clinician provides crisis intervention and emergency services as needed. Interfaces with the school system and other agencies to increase cooperation and consistency between home, school, and community. The Bridges Master's Level Liaison Counselor provides information and referral, agency linkage, advocacy, home visits, and follow-up services. Treatment modalities used by Master's level clinicians providing therapy services include Dialectical Behavior Therapy (DBT), Cognitive Behavior Therapy (CBT), Trauma-Focused Cognitive Behavior Therapy (TF-CBT), Attachment, Self-Regulation and Competency (ARC), Parent-Child Interaction Therapy (PCIT), and Play Therapy. Functions as a member of a treatment team to plan, implement, and evaluate successful interventions for children and families. This individual will provide counseling activities that are adventure-based in nature and will lead group process and activities with identified children and youth as needed. The holder of this position will provide individual, family, and group counseling sessions including initiatives that encourage communication, trust building, and responsibility of actions and clinical process of all activities. The holder of this position will be required to do the following and other responsibilities as assigned by his/her direct supervisor: Conducts individual, family, and group counseling. Provides advocacy, linkage, and referral services as needed. Provides mental health assessments, as needed. Participates in IEP and other school related meetings, as applicable. Provides parent education. Maintains appropriate chart records. Interfaces professionally with school personnel and other agencies. Conducts group sessions with children and/or parents. Interfaces professionally with school personnel and provides therapeutic support, consultation and training. Interacts with the Blount County Clinic and Care Coordinators to coordinate scheduling and delivery of services. Completes all documentation in a timely manner. Upholds center policy and procedures, and CARF standards. Knowledge/education in RE-ED philosophy. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $50,751 /yr based on relevant experience and education. QUALIFICATIONS - .75 Maryville Schools Master's Level Liaison Experience: Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and mental disabilities. One year experience preferred. Experience working with children is preferred although applicants may have other skills and experiences that could accommodate this position. This person will either possess experience or training in the Re-Education Philosophy or will acquire such training in the course of employment. Education / Knowledge : Master's degree in Human Services or related field with coursework or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, and mental retardation. Demonstrated knowledge and competency in mental health service provision and leadership. This position also requires that the employee has an F Endorsement on his/her Driver License to be available to transport individuals as needed. This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Physical/Emotional/Social - Skills/Abilities: Ability to effectively and ethically counsel children and families. Ability to present professionally and work within a team format to plan, implement, and evaluate successful interventions. Ability to effectively run and process groups with children and families. Ability to work within a team format to meet positive goals for children and interface with other agencies involved in the ecology of the family. Must be capable of assisting in utilizing nonviolent methods of crisis intervention including therapeutic holding. Must have mental ability to exercise sound judgment under pressure. Ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, flexibility, willingness, and adaptability to working with diverse populations. Must also have the ability to communicate effectively and possess good time management and organizational skills. Required to be certified in and adequately implement verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, running, and walking. Physical de-escalation techniques will only be implemented at Helen Ross McNabb Center facilities, and not in community settings. Hearing of normal and soft tones. Close eye work. Valid driver's license. Lifting up to 50lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Blount County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI05b45db338d8-1363
EmPATH Peer Recovery Support Specialist Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the EmPATH Peer Recovery Support Specialist today! The EmPATH Peer Recovery Support Specialist Job Purpose/Summary EmPATH will provide non-hospital facility-based services that render short-term treatment to facilitate access to services and stabilization to prevent ED and acute psychiatric hospitalization admissions. EmPATH will provide these services to individuals who present to the program or are transferred from area EDs. Initial admission will be on a voluntary status to adults (18 years and older) who are presenting with a mental illness and/or co-occurring disorders that are experiencing a behavioral health crisis. Summary of role of team: The EmPATH Peer Support Specialist serves as a clinical member of the multi-disciplinary team, providing education, rehabilitation, and support for individuals. The Peer Support Specialist position is intended to provide hope for clients by having a support person who is or has been a primary consumer of mental health or addiction services and is willing to share their experiences and story with mental illness, treatment, and recovery; to be a role model for clients who are currently in crisis. Typical Working Conditions/ Environment Working conditions consist of a 16-lounger bed unit. Hours of operation are 24/7. The role of the Peer Support Specialist is to ensure coverage is provided 24/7 despite any weather conditions or holidays that arise. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Daily Staff Duties Participates in crisis planning. Offers 1:1 counseling/ Recovery Coaching as requested by individuals or treatment team. Responds to all flags, emails, and voicemails within 2 business days. Completes Staff Daily Duties assigned by supervisor before the end of each shift. Follow Daily Schedule to give clients an effective daily structure for optimum progress. 2. Complete all documentation in compliance with CARF and Center standards. Completes group logs, progress notes, and other requested documentation as well as on time. 3. Functions as a member of a multi-disciplinary team. Must be punctual and maintain good attendance record. Must stay awake and alert on all shifts. Maintaining a strong line of communication with all staff to effectively and safely provides assistance to the people we serve. Demonstrates willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members and supervisors. Communicates and approaches conflict in a problem solving and professional manner with all staff members and supervisors. Must maintain a valid driver's license and F-endorsement. COMPENSATION: Starting salary for this position is approximately $17.40/hr based on relevant experience and education. Schedule: Must have flexible schedule. Possible overnight shifts, holiday work and overtime. Regular attendance is an essential job function. Must be punctual and maintain good attendance record. Must stay awake and alert on all shifts. Travel : Valid driver's license with F endorsement required. Reliable vehicle required. Picking up clients from community locations and hospitals in personal vehicle or company vehicle. Equipment/Technical Competency : Computer experience is essential. Ability to learn and utilize EMR and create documents within the program. QUALIFICATIONS - EmPATH Peer Recovery Support Specialist Experience: Experience in working with special populations including individuals with severe and persistent mental illness, Co-occurring Disorders, and Dual Diagnosis is preferred. Computer experience is helpful. Experience working in a crisis setting/Recovery response center is preferred. Regular attendance is an essential job function. Must be able to tell your story and engage in recovery coaching with individuals as well as assisting clients in developing transition plans. Education / Knowledge : Must have experience as behavioral health services consumer and/or lived recovery experience. A bachelor's degree in a health-related field of counseling, psychology, social work, or three years' experience working with individuals with mental illness, special populations with co-occurring and dual diagnoses preferred. Must have coursework and/or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention. Physical/Emotional/Social - Skills/Abilities: Possible exposure to biological hazards. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Handle with Care, CPR & First Aid. Mandatory to stay awake and alert during shift. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI3707d12b9b3e-5072
04/04/2026
Full time
EmPATH Peer Recovery Support Specialist Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the EmPATH Peer Recovery Support Specialist today! The EmPATH Peer Recovery Support Specialist Job Purpose/Summary EmPATH will provide non-hospital facility-based services that render short-term treatment to facilitate access to services and stabilization to prevent ED and acute psychiatric hospitalization admissions. EmPATH will provide these services to individuals who present to the program or are transferred from area EDs. Initial admission will be on a voluntary status to adults (18 years and older) who are presenting with a mental illness and/or co-occurring disorders that are experiencing a behavioral health crisis. Summary of role of team: The EmPATH Peer Support Specialist serves as a clinical member of the multi-disciplinary team, providing education, rehabilitation, and support for individuals. The Peer Support Specialist position is intended to provide hope for clients by having a support person who is or has been a primary consumer of mental health or addiction services and is willing to share their experiences and story with mental illness, treatment, and recovery; to be a role model for clients who are currently in crisis. Typical Working Conditions/ Environment Working conditions consist of a 16-lounger bed unit. Hours of operation are 24/7. The role of the Peer Support Specialist is to ensure coverage is provided 24/7 despite any weather conditions or holidays that arise. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Daily Staff Duties Participates in crisis planning. Offers 1:1 counseling/ Recovery Coaching as requested by individuals or treatment team. Responds to all flags, emails, and voicemails within 2 business days. Completes Staff Daily Duties assigned by supervisor before the end of each shift. Follow Daily Schedule to give clients an effective daily structure for optimum progress. 2. Complete all documentation in compliance with CARF and Center standards. Completes group logs, progress notes, and other requested documentation as well as on time. 3. Functions as a member of a multi-disciplinary team. Must be punctual and maintain good attendance record. Must stay awake and alert on all shifts. Maintaining a strong line of communication with all staff to effectively and safely provides assistance to the people we serve. Demonstrates willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members and supervisors. Communicates and approaches conflict in a problem solving and professional manner with all staff members and supervisors. Must maintain a valid driver's license and F-endorsement. COMPENSATION: Starting salary for this position is approximately $17.40/hr based on relevant experience and education. Schedule: Must have flexible schedule. Possible overnight shifts, holiday work and overtime. Regular attendance is an essential job function. Must be punctual and maintain good attendance record. Must stay awake and alert on all shifts. Travel : Valid driver's license with F endorsement required. Reliable vehicle required. Picking up clients from community locations and hospitals in personal vehicle or company vehicle. Equipment/Technical Competency : Computer experience is essential. Ability to learn and utilize EMR and create documents within the program. QUALIFICATIONS - EmPATH Peer Recovery Support Specialist Experience: Experience in working with special populations including individuals with severe and persistent mental illness, Co-occurring Disorders, and Dual Diagnosis is preferred. Computer experience is helpful. Experience working in a crisis setting/Recovery response center is preferred. Regular attendance is an essential job function. Must be able to tell your story and engage in recovery coaching with individuals as well as assisting clients in developing transition plans. Education / Knowledge : Must have experience as behavioral health services consumer and/or lived recovery experience. A bachelor's degree in a health-related field of counseling, psychology, social work, or three years' experience working with individuals with mental illness, special populations with co-occurring and dual diagnoses preferred. Must have coursework and/or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention. Physical/Emotional/Social - Skills/Abilities: Possible exposure to biological hazards. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Handle with Care, CPR & First Aid. Mandatory to stay awake and alert during shift. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI3707d12b9b3e-5072
Hamblen Crisis Services Coordinator Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Hamblen Crisis Services Coordinator today! The Hamblen Crisis Services Coordinator JOB SUMMARY Crisis Services Coordinator is responsible for administrative tasks including reports, scheduling, and training. Services Coordinator will provide supervision to designated employees. Clinical responsibilities include on-call and clinical direction while on site. In addition to supervisory responsibilities, Services Coordinator will meet with clients and treatment team as clinically indicated. Facilitate referral-related activities to link clients with needed services. Follow-up on clinical directives to ensure client treatment is being rendered. Complete assessments at main site and in the community setting as needed. This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Regular attendance is an essential job function. Due to CSU and WIC being 24 hours/7 days per week programming, the following expectation is applied to all staff working in these programs. All staff will be present and on time for shift in order to relieve previous shift. All staff will stay on shift until relief coverage arrive. All staff have been briefed on the nature of the programming and understand that shifts must be covered in order to keep our staff and clients safe. All staff recognize that if bad weather is predicted be prepared to make it in prior to poor travel conditions and to stay until relieve staff can make it in. EVALUATION STANDARDS 5 Always Exceeds Performance Standards 4 Consistently Exceeds Performance Standards 3 Regularly Meets Performance Standards 2 Frequently Does Not Meet Performance Standards 1 Consistently Does Not Meet Performance Standards This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Participates as an active member of the crisis team. Begins and ends workday as scheduled and is accessible by cell phone when in the field. Communicates with triage to determine priority of call if more than one call is pending. Responds appropriately to all flags, emails, and voicemails. Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes Attends and participates in scheduled administrative team meetings Meet with designated employees at least monthly for clinical supervision. 2. Completes documentation of client care in compliance with CARF and SSOC standards. Completes all necessary documentation for each client before end of shift. Clearly documents time of referrals and declines. Flags, emails, or calls case managers/therapist to alert provider that client was seen by Mobile Crisis. Fax all pertinent documentation for referrals and document accordingly. 3. Provides face to face crisis assessments and coverage 24/7/365. Provides direction to client in crisis. Facilitates voluntary/involuntary placement for client or gives referral information to client. Ensures that all clients are seen within two-hour time frame when possible. Provides on-call crisis intervention according to established protocol Through client assessment, determine appropriate level of care and inform all parties involved of plan Provide education and referral information when clinically appropriate Acts as a liaison with community agencies and families to ensure appropriate care for client Determines appropriate location of assessment (i.e. community, telehealth, ED, etc) Spends adequate time with client during assessment to determine needs and most appropriate services and treatment available. Conducts individual/family/significant other therapy with CSU clients as clinically indicated. Provide direction to front line staff to ensure that clients are seen in a timely manner and according to priority. Will provide client transport as needed. Manages staff of MCU assessments. Maintains all productivity standards of CSU and MCU. Meets CU and MCU expected outcomes. COMPENSATION: Starting salary for this position is approximately $72,851/yr based on relevant experience and education. QUALIFICATIONS - Hamblen Crisis Services Coordinator Education/Knowledge: A Master's degree in a health-related field of counseling, psychology, social work, sociology and experience working with individuals with mental illness and/or co-occurring diagnoses. Preferred Master's level licensed or license eligible clinician. Must obtain F endorsement. Experience : Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention. Must have experience in working with special populations including individuals with Severe and Persistent Mental Illnesses and Co-Occurring Disorders. Computer experience is helpful. Experience working in a crisis setting preferred. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Valid driver's license. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Morristown, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI78efa58a5-
04/04/2026
Full time
Hamblen Crisis Services Coordinator Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Hamblen Crisis Services Coordinator today! The Hamblen Crisis Services Coordinator JOB SUMMARY Crisis Services Coordinator is responsible for administrative tasks including reports, scheduling, and training. Services Coordinator will provide supervision to designated employees. Clinical responsibilities include on-call and clinical direction while on site. In addition to supervisory responsibilities, Services Coordinator will meet with clients and treatment team as clinically indicated. Facilitate referral-related activities to link clients with needed services. Follow-up on clinical directives to ensure client treatment is being rendered. Complete assessments at main site and in the community setting as needed. This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Regular attendance is an essential job function. Due to CSU and WIC being 24 hours/7 days per week programming, the following expectation is applied to all staff working in these programs. All staff will be present and on time for shift in order to relieve previous shift. All staff will stay on shift until relief coverage arrive. All staff have been briefed on the nature of the programming and understand that shifts must be covered in order to keep our staff and clients safe. All staff recognize that if bad weather is predicted be prepared to make it in prior to poor travel conditions and to stay until relieve staff can make it in. EVALUATION STANDARDS 5 Always Exceeds Performance Standards 4 Consistently Exceeds Performance Standards 3 Regularly Meets Performance Standards 2 Frequently Does Not Meet Performance Standards 1 Consistently Does Not Meet Performance Standards This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Participates as an active member of the crisis team. Begins and ends workday as scheduled and is accessible by cell phone when in the field. Communicates with triage to determine priority of call if more than one call is pending. Responds appropriately to all flags, emails, and voicemails. Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes Attends and participates in scheduled administrative team meetings Meet with designated employees at least monthly for clinical supervision. 2. Completes documentation of client care in compliance with CARF and SSOC standards. Completes all necessary documentation for each client before end of shift. Clearly documents time of referrals and declines. Flags, emails, or calls case managers/therapist to alert provider that client was seen by Mobile Crisis. Fax all pertinent documentation for referrals and document accordingly. 3. Provides face to face crisis assessments and coverage 24/7/365. Provides direction to client in crisis. Facilitates voluntary/involuntary placement for client or gives referral information to client. Ensures that all clients are seen within two-hour time frame when possible. Provides on-call crisis intervention according to established protocol Through client assessment, determine appropriate level of care and inform all parties involved of plan Provide education and referral information when clinically appropriate Acts as a liaison with community agencies and families to ensure appropriate care for client Determines appropriate location of assessment (i.e. community, telehealth, ED, etc) Spends adequate time with client during assessment to determine needs and most appropriate services and treatment available. Conducts individual/family/significant other therapy with CSU clients as clinically indicated. Provide direction to front line staff to ensure that clients are seen in a timely manner and according to priority. Will provide client transport as needed. Manages staff of MCU assessments. Maintains all productivity standards of CSU and MCU. Meets CU and MCU expected outcomes. COMPENSATION: Starting salary for this position is approximately $72,851/yr based on relevant experience and education. QUALIFICATIONS - Hamblen Crisis Services Coordinator Education/Knowledge: A Master's degree in a health-related field of counseling, psychology, social work, sociology and experience working with individuals with mental illness and/or co-occurring diagnoses. Preferred Master's level licensed or license eligible clinician. Must obtain F endorsement. Experience : Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention. Must have experience in working with special populations including individuals with Severe and Persistent Mental Illnesses and Co-Occurring Disorders. Computer experience is helpful. Experience working in a crisis setting preferred. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Valid driver's license. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Morristown, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI78efa58a5-
Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Knox C&Y IST Administrative Assistant today! The C&Y IST Administrative Assistant Duties: Being on time to each shift. Providing direction to clients and maintaining an up to the minute schedule on the EMR. Responding to all calls, flags, and emails within 24 hours. JOB PURPOSE/SUMMARY Summary of role of team : The Knox CY IST team comprises of outpatient providers in the areas of therapy, case management, care coordination, and medication management. The team operates to serve children and adolescents from birth to 21 years of age. The administrative assistant will contribute to the team in the following ways. The administrative assistant will demonstrate and maintain a positive work climate and the overall team effort of the program. The administrative assistant will demonstrate a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes. The administrative assistant accepts additional assignments and/or changes in assignment and/or work. The administrative assistant promotes an environment in which the customs and spiritual beliefs of the individual are respected. The administrative assistant promotes clear and considerate communication to all staff and clients. The administrative assistant responds to all emails, flags, and phone calls within 24 hours. Summary of position : Provides daily response to all phone calls directed to C&Y IST, Family Treatment Services, and Great Starts, including providing messages/notes to nurses for calls related to medication questions, answering questions of next scheduled medication/intake appointments, and other related phone calls. Maintain schedule for all C&Y IST staff psychiatrists and intake appointments with centralized scheduling team in order to ensure productivity standards are met. Assist staff to meet set productivity standards within compliance of McNabb policy and procedures. TYPICAL WORKING CONDITIONS/ENVIRONMENT Typical working conditions include working in an outpatient office setting. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Maintain schedule for all C&Y IST clinicians, staff psychiatrists and APN's. Maintain schedule for outpatient clinicians for Family Treatment Services and APN, and assist in scheduling intakes for prospective clients. Input/print out necessary information in Athena for scheduling purposes on a daily basis. Respond to all flags, emails, and phone calls within 24 hours. Coordinate with centralized scheduling team on any scheduling needs for Knox CY/Merchants clinic. Coordinate with Family Treatment Program Coordinator, Great Starts Program Coordinator, and Knox CY Clinic Coordinator on daily tasks. Maintain cancellation list for filling in appointment purposes and update daily. Discusses with the staff psychiatrists any time there is a change made to the schedule throughout the day. Will be in the reception area for the first appointment of the day and stay until the last appointment has left the area or as assigned by supervisor. Makes changes in schedule as directed by supervisor in a timely manner. Assist in scheduling approach through Just In Time scheduling. Support clinic access and flow through Open Access model for intake assessments to make sure clients are seen on the day they show for intake (as able). iRequest a copy of each client's insurance card and scan appropriately for each face to face appointment. Will complete client benefits paperwork for Family Treatment Services and Great Starts clients as needed. Will ensure that each document is completed correctly and charts are updated within 24 hours of intake. 2. Manage all phone calls and messages for nurses, clinicians, and staff psychiatrists/APNs. Manage all phone calls for prospective clients of Family Treatment and Great Starts and keep an accurate log of all phone activities. Answer all phone calls from 8AM to 5 PM (or as assigned) Monday- Friday. Correctly scribe and direct all messages to the necessary staff or extension 9 out of 10 times. Triage priority of all calls throughout the day. 3. Primary General Responsibility Administrative assistant will accurately complete work 9/10 times each day of the work week. Administrative assistant will participate in a 90-day evaluation. Administrative assistant will participate in an annual evaluation. COMPENSATION: Starting salary for this position is approximately $16.35 /hr based on relevant experience and education. Schedule: An essential job function is a reliable, predictable 40 hour per week job, on sites, with regular attendance. Travel : Position requires travel between McNabb locations. This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Equipment/Technical Competency : Computer competency required. Competency in Microsoft Office, EMR, and phone systems required. Ability to learn and retain training on faxing, and following policies and procedures for medical documentation/PHI. Equipment/Technology: This position requires the use of center computers, phones, fax machines, and email. Competency in these areas is a requirement of the position. QUALIFICATIONS - C&Y IST Administrative Assistant Experience / Knowledge: Previous experience working face to face with individuals in an office/clinic setting. Education / License : High School diploma or equivalent degree with experience in the area of reception, administrative duties, scheduling responsibilities. Physical/Emotional/Social - Skills/Abilities: HWC/CPR required. Must be able to hear loud and soft tones. Must have mental ability to exercise sound judgment under pressure. Must be able to lift up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. This position requires training and certification in and the ability to adequately implement a variety of verbal de-escalation methods and personal/client safety techniques. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 16.35-16.35 Hourly Wage PI7c7ba1cd6b08-4936
04/04/2026
Full time
Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Knox C&Y IST Administrative Assistant today! The C&Y IST Administrative Assistant Duties: Being on time to each shift. Providing direction to clients and maintaining an up to the minute schedule on the EMR. Responding to all calls, flags, and emails within 24 hours. JOB PURPOSE/SUMMARY Summary of role of team : The Knox CY IST team comprises of outpatient providers in the areas of therapy, case management, care coordination, and medication management. The team operates to serve children and adolescents from birth to 21 years of age. The administrative assistant will contribute to the team in the following ways. The administrative assistant will demonstrate and maintain a positive work climate and the overall team effort of the program. The administrative assistant will demonstrate a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes. The administrative assistant accepts additional assignments and/or changes in assignment and/or work. The administrative assistant promotes an environment in which the customs and spiritual beliefs of the individual are respected. The administrative assistant promotes clear and considerate communication to all staff and clients. The administrative assistant responds to all emails, flags, and phone calls within 24 hours. Summary of position : Provides daily response to all phone calls directed to C&Y IST, Family Treatment Services, and Great Starts, including providing messages/notes to nurses for calls related to medication questions, answering questions of next scheduled medication/intake appointments, and other related phone calls. Maintain schedule for all C&Y IST staff psychiatrists and intake appointments with centralized scheduling team in order to ensure productivity standards are met. Assist staff to meet set productivity standards within compliance of McNabb policy and procedures. TYPICAL WORKING CONDITIONS/ENVIRONMENT Typical working conditions include working in an outpatient office setting. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Maintain schedule for all C&Y IST clinicians, staff psychiatrists and APN's. Maintain schedule for outpatient clinicians for Family Treatment Services and APN, and assist in scheduling intakes for prospective clients. Input/print out necessary information in Athena for scheduling purposes on a daily basis. Respond to all flags, emails, and phone calls within 24 hours. Coordinate with centralized scheduling team on any scheduling needs for Knox CY/Merchants clinic. Coordinate with Family Treatment Program Coordinator, Great Starts Program Coordinator, and Knox CY Clinic Coordinator on daily tasks. Maintain cancellation list for filling in appointment purposes and update daily. Discusses with the staff psychiatrists any time there is a change made to the schedule throughout the day. Will be in the reception area for the first appointment of the day and stay until the last appointment has left the area or as assigned by supervisor. Makes changes in schedule as directed by supervisor in a timely manner. Assist in scheduling approach through Just In Time scheduling. Support clinic access and flow through Open Access model for intake assessments to make sure clients are seen on the day they show for intake (as able). iRequest a copy of each client's insurance card and scan appropriately for each face to face appointment. Will complete client benefits paperwork for Family Treatment Services and Great Starts clients as needed. Will ensure that each document is completed correctly and charts are updated within 24 hours of intake. 2. Manage all phone calls and messages for nurses, clinicians, and staff psychiatrists/APNs. Manage all phone calls for prospective clients of Family Treatment and Great Starts and keep an accurate log of all phone activities. Answer all phone calls from 8AM to 5 PM (or as assigned) Monday- Friday. Correctly scribe and direct all messages to the necessary staff or extension 9 out of 10 times. Triage priority of all calls throughout the day. 3. Primary General Responsibility Administrative assistant will accurately complete work 9/10 times each day of the work week. Administrative assistant will participate in a 90-day evaluation. Administrative assistant will participate in an annual evaluation. COMPENSATION: Starting salary for this position is approximately $16.35 /hr based on relevant experience and education. Schedule: An essential job function is a reliable, predictable 40 hour per week job, on sites, with regular attendance. Travel : Position requires travel between McNabb locations. This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Equipment/Technical Competency : Computer competency required. Competency in Microsoft Office, EMR, and phone systems required. Ability to learn and retain training on faxing, and following policies and procedures for medical documentation/PHI. Equipment/Technology: This position requires the use of center computers, phones, fax machines, and email. Competency in these areas is a requirement of the position. QUALIFICATIONS - C&Y IST Administrative Assistant Experience / Knowledge: Previous experience working face to face with individuals in an office/clinic setting. Education / License : High School diploma or equivalent degree with experience in the area of reception, administrative duties, scheduling responsibilities. Physical/Emotional/Social - Skills/Abilities: HWC/CPR required. Must be able to hear loud and soft tones. Must have mental ability to exercise sound judgment under pressure. Must be able to lift up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. This position requires training and certification in and the ability to adequately implement a variety of verbal de-escalation methods and personal/client safety techniques. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 16.35-16.35 Hourly Wage PI7c7ba1cd6b08-4936
.75 Maryville Schools Masters Level Liaison Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the .75 Maryville Schools Master's Level Liaison today! The .75 Maryville Schools Master's Level Liaison Job Summary Serves as the primary clinician that provides counseling/liaison services to a predetermined number of children/youth and families in the Maryville City School System. Works alongside Maryville City Schools to create a trauma informed school climate, provide consultation and training to staff, and deliver direct therapeutic mental health services to selected schools while providing linkage and coordination to additional wrap around services. Clinician provides weekly individual and family psycho-therapy to children and adolescents ages 4-21 with a mental health diagnosis. Clinician is to provide psycho-social assessments for clients and provides diagnosis and appropriate referrals for clients assessed, as needed. Clinician provides crisis intervention and emergency services as needed. Interfaces with the school system and other agencies to increase cooperation and consistency between home, school, and community. The Bridges Master's Level Liaison Counselor provides information and referral, agency linkage, advocacy, home visits, and follow-up services. Treatment modalities used by Master's level clinicians providing therapy services include Dialectical Behavior Therapy (DBT), Cognitive Behavior Therapy (CBT), Trauma-Focused Cognitive Behavior Therapy (TF-CBT), Attachment, Self-Regulation and Competency (ARC), Parent-Child Interaction Therapy (PCIT), and Play Therapy. Functions as a member of a treatment team to plan, implement, and evaluate successful interventions for children and families. This individual will provide counseling activities that are adventure-based in nature and will lead group process and activities with identified children and youth as needed. The holder of this position will provide individual, family, and group counseling sessions including initiatives that encourage communication, trust building, and responsibility of actions and clinical process of all activities. The holder of this position will be required to do the following and other responsibilities as assigned by his/her direct supervisor: Conducts individual, family, and group counseling. Provides advocacy, linkage, and referral services as needed. Provides mental health assessments, as needed. Participates in IEP and other school related meetings, as applicable. Provides parent education. Maintains appropriate chart records. Interfaces professionally with school personnel and other agencies. Conducts group sessions with children and/or parents. Interfaces professionally with school personnel and provides therapeutic support, consultation and training. Interacts with the Blount County Clinic and Care Coordinators to coordinate scheduling and delivery of services. Completes all documentation in a timely manner. Upholds center policy and procedures, and CARF standards. Knowledge/education in RE-ED philosophy. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $50,751 /yr based on relevant experience and education. QUALIFICATIONS - .75 Maryville Schools Master's Level Liaison Experience: Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and mental disabilities. One year experience preferred. Experience working with children is preferred although applicants may have other skills and experiences that could accommodate this position. This person will either possess experience or training in the Re-Education Philosophy or will acquire such training in the course of employment. Education / Knowledge : Master's degree in Human Services or related field with coursework or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, and mental retardation. Demonstrated knowledge and competency in mental health service provision and leadership. This position also requires that the employee has an F Endorsement on his/her Driver License to be available to transport individuals as needed. This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Physical/Emotional/Social - Skills/Abilities: Ability to effectively and ethically counsel children and families. Ability to present professionally and work within a team format to plan, implement, and evaluate successful interventions. Ability to effectively run and process groups with children and families. Ability to work within a team format to meet positive goals for children and interface with other agencies involved in the ecology of the family. Must be capable of assisting in utilizing nonviolent methods of crisis intervention including therapeutic holding. Must have mental ability to exercise sound judgment under pressure. Ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, flexibility, willingness, and adaptability to working with diverse populations. Must also have the ability to communicate effectively and possess good time management and organizational skills. Required to be certified in and adequately implement verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, running, and walking. Physical de-escalation techniques will only be implemented at Helen Ross McNabb Center facilities, and not in community settings. Hearing of normal and soft tones. Close eye work. Valid driver's license. Lifting up to 50lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Blount County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI23fdc-1363
04/02/2026
Full time
.75 Maryville Schools Masters Level Liaison Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the .75 Maryville Schools Master's Level Liaison today! The .75 Maryville Schools Master's Level Liaison Job Summary Serves as the primary clinician that provides counseling/liaison services to a predetermined number of children/youth and families in the Maryville City School System. Works alongside Maryville City Schools to create a trauma informed school climate, provide consultation and training to staff, and deliver direct therapeutic mental health services to selected schools while providing linkage and coordination to additional wrap around services. Clinician provides weekly individual and family psycho-therapy to children and adolescents ages 4-21 with a mental health diagnosis. Clinician is to provide psycho-social assessments for clients and provides diagnosis and appropriate referrals for clients assessed, as needed. Clinician provides crisis intervention and emergency services as needed. Interfaces with the school system and other agencies to increase cooperation and consistency between home, school, and community. The Bridges Master's Level Liaison Counselor provides information and referral, agency linkage, advocacy, home visits, and follow-up services. Treatment modalities used by Master's level clinicians providing therapy services include Dialectical Behavior Therapy (DBT), Cognitive Behavior Therapy (CBT), Trauma-Focused Cognitive Behavior Therapy (TF-CBT), Attachment, Self-Regulation and Competency (ARC), Parent-Child Interaction Therapy (PCIT), and Play Therapy. Functions as a member of a treatment team to plan, implement, and evaluate successful interventions for children and families. This individual will provide counseling activities that are adventure-based in nature and will lead group process and activities with identified children and youth as needed. The holder of this position will provide individual, family, and group counseling sessions including initiatives that encourage communication, trust building, and responsibility of actions and clinical process of all activities. The holder of this position will be required to do the following and other responsibilities as assigned by his/her direct supervisor: Conducts individual, family, and group counseling. Provides advocacy, linkage, and referral services as needed. Provides mental health assessments, as needed. Participates in IEP and other school related meetings, as applicable. Provides parent education. Maintains appropriate chart records. Interfaces professionally with school personnel and other agencies. Conducts group sessions with children and/or parents. Interfaces professionally with school personnel and provides therapeutic support, consultation and training. Interacts with the Blount County Clinic and Care Coordinators to coordinate scheduling and delivery of services. Completes all documentation in a timely manner. Upholds center policy and procedures, and CARF standards. Knowledge/education in RE-ED philosophy. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $50,751 /yr based on relevant experience and education. QUALIFICATIONS - .75 Maryville Schools Master's Level Liaison Experience: Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and mental disabilities. One year experience preferred. Experience working with children is preferred although applicants may have other skills and experiences that could accommodate this position. This person will either possess experience or training in the Re-Education Philosophy or will acquire such training in the course of employment. Education / Knowledge : Master's degree in Human Services or related field with coursework or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, and mental retardation. Demonstrated knowledge and competency in mental health service provision and leadership. This position also requires that the employee has an F Endorsement on his/her Driver License to be available to transport individuals as needed. This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Physical/Emotional/Social - Skills/Abilities: Ability to effectively and ethically counsel children and families. Ability to present professionally and work within a team format to plan, implement, and evaluate successful interventions. Ability to effectively run and process groups with children and families. Ability to work within a team format to meet positive goals for children and interface with other agencies involved in the ecology of the family. Must be capable of assisting in utilizing nonviolent methods of crisis intervention including therapeutic holding. Must have mental ability to exercise sound judgment under pressure. Ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, flexibility, willingness, and adaptability to working with diverse populations. Must also have the ability to communicate effectively and possess good time management and organizational skills. Required to be certified in and adequately implement verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, running, and walking. Physical de-escalation techniques will only be implemented at Helen Ross McNabb Center facilities, and not in community settings. Hearing of normal and soft tones. Close eye work. Valid driver's license. Lifting up to 50lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Blount County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI23fdc-1363