Helen Ross McNabb Center

Outreach and Volunteer SpecialistHelp Others, Make a Difference, Save a Life.Do you want to make a difference in people's lives every day?Or help people navigate the tough spots in their life?And do it all while working where your hard work is appreciated?You have a lot of choices in where you work make the decision to work where you are valued!Join the McNabb Center Team as the Outreach and Volunteer Specialist today!The Outreach and Volunteer SpecialistJob SummaryThis position supports the communications and marketing department with communications and short-term volunteer management. Primary responsibilities include coordinating and representing the Center at outreach and community tabling events and maintaining tabling supplies and promotional item inventory Center-wide. The outreach and volunteer specialist also identifies, screens, tracks and manages short-term volunteers for the benefit of the McNabb Center programs.JOB DUTIES/RESPONSIBILITIESThis job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.Coordinate the Center's outreach and community tabling events including scheduling, packing supplies and set up & attendance. Maintain tabling supplies and promotional item inventory for Center. Fulfill team member requests for supplies and quality check tabling materials before distribution. Organize distribution, placement and removal of awareness materials for selected awareness monthsRecruit, vet, interview and onboard volunteer applicants as appropriateRecord and track all Center-related volunteer hours.Conduct outreach to expand volunteerism within Center programs.Support events (Center & Foundation) as needed. This job requires occasional travel to the Center's outlying counties, including Anderson, Blount, Claiborne, Cocke, Hamblen, Hamilton and Sevier.This position is an in-person, non-exempt, hourly position with night and weekend shifts based on event schedules. This position is based at 200 Tech Center Drive, Knoxville, TN.COMPENSATION: Starting salary for this position is approximately $23.56 /hr based on relevant experience and education.QUALIFICATIONS - Outreach and Volunteer SpecialistEducation / Knowledge: Bachelor's degree from accredited institution in communications, marketing, human resources or related field required. Four years of comparable experience may be substituted for Bachelor's Degree. Education / License: Applicant must be highly organized, with strong communication skills.Some experience with marketing, sales or event planning preferred. Physical:Ability to lift 40 lbs. Location: Knox County, TennesseeApply today to work where we care about you as an employee and where your hard work makes a difference!Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.Compensation details: 23.56-23.56 Hourly WagePI274f498d2f8e-1109

Therapeutic Preschool Child Development SpecialistHelp Others, Make a Difference, Save a Life.Do you want to make a difference in people's lives every day?Or help people navigate the tough spots in their life?And do it all while working where your hard work is appreciated?You have a lot of choices in where you work make the decision to work where you are valued!Join the McNabb Center Team as the Child Development Specialist today!The Therapeutic Preschool Child Development SpecialistDuties: Runs psychoeducational groups with children including managing the group schedule, meals, therapeutic activities, and curriculum. Provides Health Link services. Assists in tasks that improve overall management of program, including arranging transportation for clients, maintaining program supplies, overseeing interns, and other administrative tasks.JOB PURPOSE/SUMMARYSummary of position: Assists children in learning, developing, and using self-regulation strategies that improve emotion regulation and reduce trauma-related behaviors using trauma-informed and developmentally appropriate interventions.TYPICAL WORKING CONDITIONS/ENVIRONMENTThis position is located at the Knox Children and Youth Center and operates in office. This program runs during non-traditional hours.JOB DUTIES/RESPONSIBILITIESThis job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.1. Maintains trauma-informed and supportive relationships with children enrolled in program and their caregivers.Ensures services are evidence-based, trauma-informed, and family-focused. Maintains trauma-informed and supportive relationships with children enrolled in program and their caregivers. Maintains appropriate boundaries with clients and caregivers.2. Completes initial intakes into program in a timely manner.3. Formulates, in partnership with the caregivers, goal plans for children and their families.4. Runs psychoeducational groups with children, including managing the group schedule, meals, therapeutic activities, and curriculum.Assists children in learning, developing, and using self-regulation strategies that improve emotion regulation and reduce trauma-related behaviors using trauma-informed and developmentally appropriate interventions.5. Conducts a timely case needs assessment to determine family wraparound needs and coordinate, monitor, evaluate, and advocate for a package of appropriate services to meet the specific needs of the children and families served.Develops community contacts and a thorough knowledge of community resources.6. Assists in tasks that improve overall management of program, including arranging transportation for clients, maintaining program supplies, overseeing interns, and other administrative tasks.7. Completes documentation of program activities in timely manner and in accordance with program and Center-wide policies.8. Consistently meets productivity targets in accordance with program standards.9. Other duties as assigned.COMPENSATION: Starting salary for this position is approximately $18.65/hour based on relevant experience and education.Schedule: An essential job function is a reliable, predictable 40 hour per week job, on site and in the community, with regular attendance. This position requires in person schedule with non-traditional hours. Travel: Must have an F endorsement and a valid Driver's License. This position occasionally requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Must be able to transport clients, if needed.Equipment/Technical Competency: This position requires a basic knowledge of computer skills, including but not limited to, Windows and Excel. Equipment/Technology: Position requires use of a computer and office phone.QUALIFICATIONS - Child Development SpecialistExperience / Knowledge: One-year of experience working in the early childcare setting preferred; one year experience working with children in the social work setting preferred.Education / License: Bachelor's Degree in social services or a related human service field required; Training in trauma-informed care, infant and early childhood mental health, and child development preferred.Physical/Emotional/Social - Skills/Abilities:Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Pushing/pulling up to 150 lbs. Required to be certified in CPR/First Aid and trained in Handle with Care de-escalation techniques.Must be able to build quality and caring relationships with clients where clients feel supported and heardMust be able to maintain a trauma-informed approach when serving familiesMust maintain appropriate boundaries with clients and colleaguesMust have strong communication skillsMust be able to manage a flexible schedule and multiple tasks Must be able to work within a team and find solution-focused responses to programmatic challenges. Ability to effectively utilize methods of crisis intervention including therapeutic holds Ability to carry up to 60 pounds of weight Ability to maintain valid driver's license with "F" endorsementMust be able to handle frequent sitting, standing, walking, and running.Location: Knox County, TennesseeApply today to work where we care about you as an employee and where your hard work makes a difference!Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.Compensation details: 18.1-18.1 Hourly WagePIcd26-9663

Facilities Technician Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Facilities Technician today! The Facilities Technician JOB SUMMARY: This is a full time 40 hour per week position; it will require some overtime and will be required for on-call emergency. Performs general maintenance tasks. Preventive maintenance on HVAC systems, logging and tracking helpdesk requests, meeting with vendors. Replaces light tubes/bulbs, fixtures and electrical components. Moving of furniture. This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based upon their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. Job Standards Assist with monthly safety inspections for buildings, opens tickets for all safety issues. Monitors and reports any facility items needing addressed, ceiling tiles replaced, lights out, trip hazards, or pest issues. Ensures all annual inspections for the buildings have been completed in a timely manner. Knowledge of all CARF and Licensure requirements for facilities. Minor construction, demolition, and repair of walls when needed. Knowledge of vehicle policies and safety requirements. Assists with oil changes for facilities with center vehicles. Assist with fire drills Participates with on call as needed. Ensures all monthly PM's are completed timely. Avoids real or perceived conflicts of interest Reports all violations of policy or code of ethics. Works all tickets assigned timely and with accurately. Assists with moves, putting together furniture, and new building startups and shut downs. Ensure that all HRMC Emergency calls are responded to. Required to contact supervisor with an update on emergency calls before leaving job site property. Required to answer work phone or respond back within 30 minutes. Ensure that vehicle assigned to technician is maintained. Required to maintain a clean and organized vehicle. The technician is responsible for any and all traffic violations while operating a HRMC vehicle. Observe all safety practices from wearing PPE to being aware of you and your teams safety. Conduct all work in a courteous and professional manner. Leave all work areas clean of tools and debris, to insure the safety of all clients and staff. COMPENSATION: Starting salary for this position is approximately $19.54 /hr based on relevant experience and education. QUALIFICATIONS - Facilities Technician Experience: A minimum of three years experience is required in the field of building maintenance and/or construction. Some knowledge of computers and computer software. Must be able to work in an environment that includes adults and children. Applicants must be able to work independently, and with minimal supervision, and possess excellent communication and customer service skills. Must be able to drive a center vehicle. Education : High school diploma or GED. Three years' experience may be considered in lieu of education. Knowledge of basic electrical, carpentry, plumbing, HVAC systems, construction materials and general construction techniques. Physical: Normal facility operations environment. Must have a valid Tennessee driver's license. Normal/corrected eyesight. Hearing within normal range. Must be able to lift a minimum of 40 pounds. Must be able to climb ladder. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI0d193d6878c6-1026

Hamilton County Facilities Technician Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Hamilton Co. Facilities Technician today! The Facilities Technician JOB PURPOSE/SUMMARY Summary of position : Performs general maintenance tasks, preventive maintenance on HVAC systems, logs and tracks helpdesk requests, and meets with vendors. Replaces light tubes/bulbs, fixtures and electrical components. Moves Furniture. TYPICAL WORKING CONDITIONS/ENVIRONMENT Position will be in a Facility Operations Environment. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. Assists with monthly safety inspections for buildings, opens tickets for all safety issues. Monitors and reports any facility items needing addressed, ceiling tiles replaced, lights out, trip hazards, or pest issues. Ensures all annual inspections for the buildings have been completed in a timely manner. Knowledge of all CARF and Licensure requirements for facilities. Minor construction, demolition, and repair of walls when needed. Knowledge of vehicle policies and safety requirements. Assists with oil changes for facilities with center vehicles. Assists with fire drills Participates with on call as needed. Ensures all monthly PM's are completed timely. Avoids real or perceived conflicts of interest Reports all violations of policy or code of ethics. Works all tickets assigned timely and with accuracy. Assists with moves, putting together furniture, and new building startups and shutdowns. Ensures that all HRMC Emergency calls are responded to. Required to contact supervisor with an update on emergency calls before leaving job site property. Required to answer work phone or respond back within 30 minutes. Ensures that vehicle assigned to technician is maintained. Required to maintain a clean and organized vehicle. The technician is responsible for any and all traffic violations while operating a HRMC vehicle. Observes all safety practices from wearing PPE to being aware of you and your team's safety. Conducts all work in a courteous and professional manner. Leaves all work areas clean of tools and debris, to ensure the safety of all clients and staff. COMPENSATION: Starting salary for this position is approximately $20.31/hour based on relevant experience and education. Schedule: This is a full-time 40 hour per week position; it will require some overtime and will be required for on-call emergency. Travel : Must have valid TN Driver's License. Must be able to drive a Center Vehicle. QUALIFICATIONS - Hamilton Co. Facilities Technician Experience / Knowledge: A minimum of three years' experience is required in the field of building maintenance and/or construction. Some knowledge of computers and computer software. Must be able to work in an environment that includes adults and children. Applicants must be able to work independently, and with minimal supervision, and possess excellent communication and customer service skills. Must be able to drive a center vehicle. Education / License : High school diploma or GED. Three years' experience may be considered in lieu of education. Knowledge of basic electrical, carpentry, plumbing, HVAC systems, construction materials and general construction techniques. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Must be able to climb ladder. Frequent sitting, standing, walking, bending, stooping, and reaching. Valid Driver's License Location: Hamilton County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 20.31-20.31 Hourly Wage PI76afbd48ebe6-1031

Healthy Families Family Support Specialist Morgan Co. (170) Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Healthy Families Family Resource Specialist (Morgan Co.) today! The Healthy Families Family Resource Specialist (Morgan Co.) 1. Manages referrals to the Healthy Families program in accordance with the Healthy Families America model requirements, including. Attempting contact with all referrals within 24 to 48 hours of receiving the referral. Contacting each referred family a minimum of 2 times a month during the first trimester and second trimester and until the family is assessed. Contacting each referred family a minimum of 1 time per week during the third trimester and until the family is assessed. Contacting each referred family a minimum of 2 times per week once the infant is born and until the family is assessed. Ensuring all necessary data related to referrals and screenings is inputted correctly into the Heathy Families America Entrance to Exit log that is submitted for accreditation. 2. Initiates and conducts screenings for families interested in the Healthy Families program. Conducting screening on all families using the Healthy Families Screening Tool and Contact Form. Ensuring all necessary data related to referrals and screenings is inputted correctly into the Heathy Families America Entrance to Exit log that is submitted for accreditation. 3. Initiates and conducts welcoming, quality, and engaging assessments for all families enrolling in the Healthy Families program in accordance with the core Healthy Families America model standards, including. Completing the validated Family Resilience and Opportunities for Growth (FROG) Scale with newly enrolling families. Helping families identify their family strengths and areas of need Ensuring the FROG assessments are completed prenatally or within 3 months of the infant's birth. Preparing each FROG for review by supervisor. Reviewing each FROG with supervisor. 4. Promotes the Healthy Families program by. Maintaining quality and positive relationships with referring organizations. Providing referring organizations follow up on every referral received, including whether or not the family declined services. Represents the program at formal community venues to promote the program and facilitate referrals. Attending monthly Community Advisory Boards to ensure close communication occurs between Healthy Families program and community resources. Collecting Memorandum of Understandings from formal community partners. 5. Maintains documentation of services, quality measurement tools, and tracking forms in accordance with the Health Families America model, including. Submitting monthly Family Assessment Worker reports by the third day of the month Maintaining the Referral Log submitted for accreditation. Maintain the Closure Log submitted for accreditation. Entering all screening, FROG, and Closure information onto tracking spreadsheets submitted for accreditation. Tracking all outreach and community event participation used in the accreditation process. 6. Maintains completion of required supervision, including. Ensuring weekly reflective supervision. Ensuring documentation and tracking information is prepared ahead of supervision for review. 7. Completes required trainings in accordance with Healthy Families America model standards, including completing. 28 hours of initial Foundations for Family Support Core Training. Annual Child Abuse and Neglect training. Annual service population-focused training. Annual McNabb Center Relias trainings, CPR and First Aid, and Handle with Care trainings. 15 hours of Infant Mental Health Training annually to maintain Endorsement. 8. Achieve and maintain Infant Mental Health Endorsement through the Tennessee Association of Infant Mental Health, including. If hired without an Endorsement, will submit application on Endorsement Application System, uphold Ethics Code, achieve mandatory references, and complete and submit 30 hours of required infant mental health training within first year of employment. Once Endorsement is achieved or if hired with an endorsement, will maintain endorsement every year but completing and submitting 15 continuing education hours and updating the Code of Ethics review process annually. 9. Takes an active role in ensuring the McNabb Center completes and maintains Healthy Families America Accreditation, including. Familiarizing self with the more than 150 required Policies and Procedures. Ensuring all documentation is maintained for accreditation. Ensuring trainings are maintained. Ensuring home visiting rates are tracked and home visits are completed. Completed accreditation interview. 10. Utilizes Reflective Practices in all aspects of work, which includes but is not limited to. Using the 7 Core Healthy Families America Reflective Strategies with all families during home visiting services. Maintaining interest in and the ability to see things from multiple points of view. Using an ecological perspective when working with families. Maintaining up-to-date knowledge of infants, toddlers, and attachment and the ability to their relationships with their caregivers. Using self-awareness by being clear on one's own values and triggers and how these things influence their perceptions and interpretation of family needs and the impact on families. Maintaining a balanced and realistic view of relationships including positive and negative aspects. Talking about and thinking about relationships and personal feelings that arise during supervision. Considering another person's feelings, wants, needs, and states of mind so interactions and responses can be intentional. Ensuring if ruptures occur with a family, they are repaired. Taking responsibility for their own contributions and reactions to difficult situations. Tolerating ambiguity. Recognizing and taking action when one's self needs to be put in a more balanced state. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $17.21 - $18.29 /hr based on relevant experience and education. QUALIFICATIONS - Healthy Families Family Resource Specialist (Morgan Co.) Experience: One-year experience providing evidence-based home visiting services preferred. Experience working with young children and families required. Education / Knowledge: Bachelor's degree in Social Work, Psychology, or related field preferred. High school diploma and lived experience required if not Bachelor's Qualified. The Association of Infant Mental Health in Tennessee (AIMHITN) Infant Mental Health Endorsement preferred. Required to apply for AIMHITN Infant Mental Health Endorsement within the first year of employment if hired without endorsement. Training and knowledge in infant and early child development and parenting skills required. Physical/Emotional/Social - Skills/Abilities: To perform this job successfully, an individual must have excellent communication skills with colleagues and clients. Must be able to build quality and caring relationships with clients where clients feel supported and heard. Must be able to maintain a trauma-informed approach when serving families. Must maintain appropriate boundaries with clients and colleagues. Willingness to engage in building reflective capacity. Must be able to manage a flexible schedule and multiple tasks. Must be able to use reflective practices in working with families. Must be able to work with diverse populations in culturally sensitive ways. Must have an F endorsement and be able to drive for work-related duties. Must be able to utilize a dependable vehicle for home visitation services. Certification and training in verbal de-escalation strategies required. Location: Morgan County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age . click apply for full job details

Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Reimbursement Specialist program today! The Reimbursement Specialist JOB SUMMARY The purpose of the Reimbursement Insurance Verification Specialist is to obtain and verify a client's commercial insurance coverage and to ensure procedures are covered by an individual's insurance. Specialist will be responsible for entering data in an accurate manner and updating client benefit information in the organization's billing system and verifying that existing information is accurate. The Specialist will perform a variety of auditing and resolution-centered activities, answering pertinent questions about coverage to internal and external sources, identifying insurance errors, and recommending solutions. Will be required to work regular office hours at the designated facility. This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. JOB DESCRIPTION Employees in this job complete and oversee a variety of professional assignments to evaluate, review, enter, monitor, and update client insurance and billing information. JOB DUTIES NOTE: The job duties listed are typical duties of the work performed. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. Analyzes designated eligibility reports on a daily basis. Communicates with and advises Insurance Verification Team Leader of all questions problems related to insurance verification. Adheres to all policies and procedures related to compliance with all federal and state billing regulations. Communicates with billing representatives regarding any insurance issues that may arise. Maintains a positive and professional attitude. Reads all emails and responds accordingly in a timely manner. Listens to all voicemails and respond accordingly in a timely manner. Works with members of various teams and/or departments on identifying process improvements. Possess flexibility to work overtime as dictated by department/organization needs. Assists in determining proper courses of action for resolution to insurance issues. Possesses problem-solving skills to research and resolve discrepancies, denials, appeals, collections. Possesses strong ability to think outside the box. Has the ability to work in a high stress/demanding environment. Performs additional duties as requested by Team Leads or Management Team. JOB QUALIFICATIONS Advance use of computer system, software, Excel, Outlook and Microsoft (word processing and spreadsheet application). Knowledge of Centricity is a strong plus. Knowledge of insurance guidelines including HMO/PPO, Commercial, Medicare, Medicare Advantage, TN Care's, Medicaid and Private Pay. Ability to work well in a team environment and alone. Being able to triage priorities, delegate tasks if needed, handle conflict in a reasonable fashion and analyze and resolve claims issues and related problems. Strong written and verbal communication skills. Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Knowledge of the center's Policies and Procedures. Ability to maintain records and prepare reports and correspondence related to the position. Ability to work directly with upper leadership regarding claims issues and resolutions. Possesses effective communication skills for phone contacts with insurance payers to resolve issues and to communicate effectively with others. JOB EXPECTATION All employees must be clean and well-groomed. Styles dictated by religion and ethnicity aren't restricted. Business casual dress code required. Employees can use their phones during breaks or at lunch hour. Employee must observe and be respectful of co-workers and should never use obscene, discriminatory, offensive, prejudicial or defamatory language in any way. The use of cameras on cell phones during work time is prohibited to protect the privacy of the clients as well as fellow employees, unless permission is granted by fellow employees or managers. Employees are permitted two 15-minute breaks and one hour lunch. Employees must work the agreed upon work schedule. Enter hours worked daily. Request leave in advance to your supervisor for approval. Schedule: Monday - Friday 8am - 5pm Travel : N/A Equipment/Technology : Basic computer skills are required for email, timekeeping, scanning, and fax machine. Advance use of computer system, software, Excel, Outlook and Microsoft (word processing and spreadsheet application). QUALIFICATIONS - Reimbursement Specialist Education: High school diploma or equivalent required. Experience / Knowledge : Extensive knowledge of insurance in relation to proper billing, follow-up and verification duties. Location: Knoxville, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI9da3aed8cb0a-1027

Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day?Or help people navigate the tough spots in their life?And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Reimbursement Specialist program today! The Reimbursement Specialist JOB SUMMARY The purpose of the Reimbursement Insurance Verification Specialist is to obtain and verify a client's commercial insurance coverage and to ensure procedures are covered by an individual's insurance.Specialist will be responsible for entering data in an accurate manner and updating client benefit information in the organization's billing system and verifying that existing information is accurate.The Specialist will perform a variety of auditing and resolution-centered activities, answering pertinent questions about coverage to internal and external sources, identifying insurance errors, and recommending solutions.Will be required to work regular office hours at the designated facility.This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.This organization reserves the right to revise or change job duties as the need arises.Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.This job description does not constitute a written or implied contract of employment. JOB DESCRIPTION Employees in this job complete and oversee a variety of professional assignments to evaluate, review, enter, monitor, and update client insurance and billing information. JOB DUTIES NOTE: The job duties listed are typical duties of the work performed. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. Analyzes designated eligibility reports on a daily basis.Communicates with and advises Insurance Verification Team Leader of all questions problems related to insurance verification.Adheres to all policies and procedures related to compliance with all federal and state billing regulations.Communicates with billing representatives regarding any insurance issues that may arise.Maintains a positive and professional attitude.Reads all emails and responds accordingly in a timely manner.Listens to all voicemails and respond accordingly in a timely manner.Works with members of various teams and/or departments on identifying process improvements.Possess flexibility to work overtime as dictated by department/organization needs.Assists in determining proper courses of action for resolution to insurance issues.Possesses problem-solving skills to research and resolve discrepancies, denials, appeals, collections.Possesses strong ability to think outside the box.Has the ability to work in a high stress/demanding environment.Performs additional duties as requested by Team Leads or Management Team. JOB QUALIFICATIONS Advance use of computer system, software, Excel, Outlook and Microsoft (word processing and spreadsheet application).Knowledge of Centricity is a strong plus.Knowledge of insurance guidelines including HMO/PPO, Commercial, Medicare, Medicare Advantage, TN Care's, Medicaid and Private Pay.Ability to work well in a team environment and alone. Being able to triage priorities, delegate tasks if needed, handle conflict in a reasonable fashion and analyze and resolve claims issues and related problems.Strong written and verbal communication skills.Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).Knowledge of the center's Policies and Procedures.Ability to maintain records and prepare reports and correspondence related to the position.Ability to work directly with upper leadership regarding claims issues and resolutions.Possesses effective communication skills for phone contacts with insurance payers to resolve issues and to communicate effectively with others. JOB EXPECTATION All employees must be clean and well-groomed. Styles dictated by religion and ethnicity aren't restricted.Business casual dress code required.Employees can use their phones during breaks or at lunch hour.Employee must observe and be respectful of co-workers and should never use obscene, discriminatory, offensive, prejudicial or defamatory language in any way.The use of cameras on cell phones during work time is prohibited to protect the privacy of the clients as well as fellow employees, unless permission is granted by fellow employees or managers.Employees are permitted two 15-minute breaks and one hour lunch.Employees must work the agreed upon work schedule.Enter hours worked daily.Request leave in advance to your supervisor for approval. Schedule: Monday - Friday 8am - 5pm Travel: N/A Equipment/Technology: Basic computer skills are required for email, timekeeping, scanning, and fax machine.Advance use of computer system, software, Excel, Outlook and Microsoft (word processing and spreadsheet application). QUALIFICATIONS - Reimbursement Specialist Education: High school diploma or equivalent required. Experience / Knowledge: Extensive knowledge of insurance in relation to proper billing, follow-up and verification duties. Location: Knoxville, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.PIf74a14584a1f-1027

Foster Care Trainer/Recruiter Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Foster Care Trainer/Recruiter today! The Foster Care Trainer/Recruiter Job Summary: Maintains oversight of foster parent chart & foster home annual training hours required by policy Oversees annual reassessments and mandatory foster home background checks Plans and staffs TN KEY and pre-service training Supervises investigation and selection of therapeutic foster homes. Coordinates recruitment campaign for prospective foster homes, i.e., networks with civic groups, local & area newspapers, field calls of prospective parents, coordinates T.V. and radio exposure, etc. Prepares and facilitates annual training plan for foster parents/staff Supervises & matches selected therapeutic foster parents and children. Manages Parent Training/Recruitment line item in Foster Care/RHET budget. Responsible for Foster Parent Home Study. Closes, approves, reapproves and opens parent charts as needed in TFACTS database Assists and supervises the coordination of special events, i.e. Christmas Party, Summer Programming. Plays a role in the on-call rotation for weekend coverage, e.g., back-up or primary. Follows all policies in accordance to DCS Core Standards, PPM, and Licensure standards. Follows all directives from immediate supervisor. Leadership Works in a multi-disciplinary team approach to meet clinical needs of foster care consumers. Completes all required documentation in compliance with Center Policy, CARF and Provider Policy Manual standards. Completes TN KEY Training on all foster and adoptive parents. Provides ongoing training for all foster parents in accordance with Policy requirement of each foster parent maintaining 14 hours of training each year. Recruitment. Retention. Maintains budget. Clinical Support Attends and is timely to weekly Management Team Mtgs. Attends and leads program team meeting on a weekly basis without tardiness. Returns all staff pages within 15 minutes of receiving the page as reported by supervisor. Meets with parents to discuss difficult situations with client and/or parent behaviors. Responds to all flags, emails and voicemails within 2 business days. Responds to pages/calls from current parents and/or prospective foster parents within 2 business days Has read and is familiar with the Provider Policy Manual in its entirety. Implements all new policies into parent training. Carries a caseload of overflow clients at any given time. Maintains monthly foster home list and disperses it to specialists bi monthly Keeps all parent charts with updated documentation. Maintains expiration logs for updating foster parent charts. Yearly home visits for re-evaluations. Completes quarterly documents with foster parents. Conducts a total of 4 interviews with prospective foster parents before opening as a placement option. Provides all TN KEY, Therapeutic and CPR courses prior to opening foster homes. Provides parents with all necessary paperwork needed to open home as a placement option. Completes home study on new parents within 60 days of completing TN KEY. Monitor that all necessary background checks are completed (fingerprinting, TBI and FBI checks, sex offender registry, adult abuse registry, etc.). Informs staff of newly opened foster homes upon clearance of all background checks. Provides training opportunities for parents to accumulate 14 hours of yearly training (i.e., cluster meetings, all-day training, mail-out packets, etc.). Register parents for DCS MRI courses initially and bi-yearly. Keeps all appropriate documentation of training attendance (sign in sheets). Creates and mails quarterly training calendar with reminders of mandatory trainings (Newsletter). Attends agency collaborative meetings to foster strong working relationships with other foster care agencies on monthly basis Attends and participates in local events where setting up a booth, or speaking may be required. Researches new recruitment efforts to provide on-going opportunities to present the foster care program. Responsible for the recruitment of foster parents for the program. Helps implement yearly recruitment plan by deadlines on plan. Plans and implements retention activities including yearly spring picnic and Christmas Party. Adequately monitors and spends recruitment budget appropriately without exceeding budgeted amount. Keeps records of all spent money. Reconciles all check requests (and P-Card) within 30 days of receiving check/in a timely manner. Provides support to case managers through positive reinforcement and open communication. Meets with new case managers during 80 hours pre-service training one-on-one to assist in training on how to work with parents. Meets with foster parents individually if problem arises. Shares information re: policies and procedures with cms Participates in rotating on-call schedule with equality to all team members. Provides specialized training to foster parents. Makes suggestions for interventions with clients on a weekly basis. Calls inquiries back within 1 business day. Completes appropriate documentation for new referrals. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $21.82 /hr based on relevant experience and education. QUALIFICATIONS - Foster Care Trainer/Recruiter Experience: Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, physical and sexual abuse, suicide, and mental disabilities. Must have significant experience in foster care placement and/or previous experience with supervising others. Education : Must have a Bachelor's Degree in social work or related behavioral field with a preferred minimum of five (5) years' experience as a caseworker in child welfare. Physical: Must be capable of driving a car and transporting clients in your personal vehicle. Must be capable of assisting in utilizing non-violent methods of crisis intervention including therapeutic holding. Must have mental ability to exercise sound judgment under pressure. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 21.82-21.82 Hourly Wage PI4faf40aeceec-1032

Healthy Families Family Support Specialist (Sevier Co.) Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Healthy Families Family Resource Specialist today! The Healthy Families Family Resource Specialist 1. Manages referrals to the Healthy Families program in accordance with the Healthy Families America model requirements, including. Attempting contact with all referrals within 24 to 48 hours of receiving the referral. Contacting each referred family a minimum of 2 times a month during the first trimester and second trimester and until the family is assessed. Contacting each referred family a minimum of 1 time per week during the third trimester and until the family is assessed. Contacting each referred family a minimum of 2 times per week once the infant is born and until the family is assessed. Ensuring all necessary data related to referrals and screenings is inputted correctly into the Heathy Families America Entrance to Exit log that is submitted for accreditation. 2. Initiates and conducts screenings for families interested in the Healthy Families program. Conducting screening on all families using the Healthy Families Screening Tool and Contact Form. Ensuring all necessary data related to referrals and screenings is inputted correctly into the Heathy Families America Entrance to Exit log that is submitted for accreditation. 3. Initiates and conducts welcoming, quality, and engaging assessments for all families enrolling in the Healthy Families program in accordance with the core Healthy Families America model standards, including. Completing the validated Family Resilience and Opportunities for Growth (FROG) Scale with newly enrolling families. Helping families identify their family strengths and areas of need Ensuring the FROG assessments are completed prenatally or within 3 months of the infant's birth. Preparing each FROG for review by supervisor. Reviewing each FROG with supervisor. 4. Promotes the Healthy Families program by. Maintaining quality and positive relationships with referring organizations. Providing referring organizations follow up on every referral received, including whether or not the family declined services. Represents the program at formal community venues to promote the program and facilitate referrals. Attending monthly Community Advisory Boards to ensure close communication occurs between Healthy Families program and community resources. Collecting Memorandum of Understandings from formal community partners. 5. Maintains documentation of services, quality measurement tools, and tracking forms in accordance with the Health Families America model, including. Submitting monthly Family Assessment Worker reports by the third day of the month Maintaining the Referral Log submitted for accreditation. Maintain the Closure Log submitted for accreditation. Entering all screening, FROG, and Closure information onto tracking spreadsheets submitted for accreditation. Tracking all outreach and community event participation used in the accreditation process. 6. Maintains completion of required supervision, including. Ensuring weekly reflective supervision. Ensuring documentation and tracking information is prepared ahead of supervision for review. 7. Completes required trainings in accordance with Healthy Families America model standards, including completing. 28 hours of initial Foundations for Family Support Core Training. Annual Child Abuse and Neglect training. Annual service population-focused training. Annual McNabb Center Relias trainings, CPR and First Aid, and Handle with Care trainings. 15 hours of Infant Mental Health Training annually to maintain Endorsement. 8. Achieve and maintain Infant Mental Health Endorsement through the Tennessee Association of Infant Mental Health, including. If hired without an Endorsement, will submit application on Endorsement Application System, uphold Ethics Code, achieve mandatory references, and complete and submit 30 hours of required infant mental health training within first year of employment. Once Endorsement is achieved or if hired with an endorsement, will maintain endorsement every year but completing and submitting 15 continuing education hours and updating the Code of Ethics review process annually. 9. Takes an active role in ensuring the McNabb Center completes and maintains Healthy Families America Accreditation, including. Familiarizing self with the more than 150 required Policies and Procedures. Ensuring all documentation is maintained for accreditation. Ensuring trainings are maintained. Ensuring home visiting rates are tracked and home visits are completed. Completed accreditation interview. 10. Utilizes Reflective Practices in all aspects of work, which includes but is not limited to. Using the 7 Core Healthy Families America Reflective Strategies with all families during home visiting services. Maintaining interest in and the ability to see things from multiple points of view. Using an ecological perspective when working with families. Maintaining up-to-date knowledge of infants, toddlers, and attachment and the ability to their relationships with their caregivers. Using self-awareness by being clear on one's own values and triggers and how these things influence their perceptions and interpretation of family needs and the impact on families. Maintaining a balanced and realistic view of relationships including positive and negative aspects. Talking about and thinking about relationships and personal feelings that arise during supervision. Considering another person's feelings, wants, needs, and states of mind so interactions and responses can be intentional. Ensuring if ruptures occur with a family, they are repaired. Taking responsibility for their own contributions and reactions to difficult situations. Tolerating ambiguity. Recognizing and taking action when one's self needs to be put in a more balanced state. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $17.21 - $18.29 /hr based on relevant experience and education. QUALIFICATIONS - Healthy Families Family Resource Specialist Experience: One-year experience providing evidence-based home visiting services preferred. Experience working with young children and families required. Education / Knowledge: Bachelor's degree in Social Work, Psychology, or related field preferred. High school diploma and lived experience required if not Bachelor's Qualified. The Association of Infant Mental Health in Tennessee (AIMHITN) Infant Mental Health Endorsement preferred. Required to apply for AIMHITN Infant Mental Health Endorsement within the first year of employment if hired without endorsement. Training and knowledge in infant and early child development and parenting skills required. Physical/Emotional/Social - Skills/Abilities: To perform this job successfully, an individual must have excellent communication skills with colleagues and clients. Must be able to build quality and caring relationships with clients where clients feel supported and heard. Must be able to maintain a trauma-informed approach when serving families. Must maintain appropriate boundaries with clients and colleagues. Willingness to engage in building reflective capacity. Must be able to manage a flexible schedule and multiple tasks. Must be able to use reflective practices in working with families. Must be able to work with diverse populations in culturally sensitive ways. Must have an F endorsement and be able to drive for work-related duties. Must be able to utilize a dependable vehicle for home visitation services. Certification and training in verbal de-escalation strategies required. Location: Sevier County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status . click apply for full job details

Facilities Team Leader Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Facilities Team Leader today! The Facilities Team Leader JOB SUMMARY Oversees the corrective maintenance and preventive maintenance of all properties and facilities. The position will supervise the housing facilities technician and work with them on continual improvement to reach the goal of 95% passing. Assign work orders, follow up with vendors and manage the daily task of operating multiple facilities in multiple counties. An essential job function is reliable, predictable 40 hours per week job, on site and in the community, with regular attendance. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Manages assigned staff according to Administrative and Personnel Policy and Procedure. Completes facilities staff appraisals on time, adheres to progressive disciplinary procedures to address staff performance and behavior issues. Complies with reporting requirements regarding FMLA eligible absences, disciplinary actions, workplace accidents, safety issues, etc. Coordinates facilities projects by regularly communicating with involved organizational customers and vendors to ensure project success. Completes modules work orders, opening and closing of tickets, timely. 2. Oversees documentation Completes the required purchase order or expense request for projects. Provides first bid for projects and works with procurement for the best vendor and price. Benchmarks for your team will be created as a base standard for your team to review and improve on yearly. Completing 75% of work orders within four business days. Monthly and annual documentation of PM's Reports QA/QI indicators quarterly. 3. Customer Service Oversees the recording and tracking of all calls into software. Priorities and assigns all work orders Orders all required materials for both scheduled and unscheduled work requests Coordinates all center office moves. COMPENSATION: Starting salary for this position is approximately $22.57 /hr based on relevant experience and education. QUALIFICATIONS - Facilities Team Leader Experience: Minimum of three years' experience is required in the field of building maintenance and/or construction. Least two years of supervisory experience. Knowledge of computers and computer software, iPad, and cell phone is required. Education /Knowledge : High school diploma or GED, associate's degree or 2 years' experience in the field preferred. Basic understanding and knowledge of electrical, plumbing, HVAC systems. Computer work is required; ability to multi-task and follow up on project management items is required. Must have good communication skills and the ability to work with vendors. Physical: Must be able to lift 25 lbs. Proficient in reading. Ability to communicate effectively. Ability to type proficiently. Normal facility operations environment. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 22.57-22.57 Hourly Wage PI67f417fa03a0-1025

Floating Hamilton County C&Y Customer Service and Benefits Specialist Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Floating Customer Service and Benefits Specialist today! The Floating Customer Service and Benefits Specialist Duties: Coordinates arranged meet ups with McNabb Mail Currier to hand off Hamilton County mail from all locations in Hamilton County (Mondays and Wednesdays). Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts to appropriate location. Assists client in completing NHSC application. Monitors front desk and complies with all security procedures. Answers, screens, and directs phone calls to staff; takes messages and schedules/cancels appointments accordingly. Receives mail, documents, packages, and courier deliveries and distributes items. Performs administrative and clerical support tasks. Performs basic filing and record keeping. Performs other duties as needed. JOB PURPOSE/SUMMARY This position will float to Hamilton Adult Clinic covering lunch and or admissions for client benefits staff if on vacation, sick leave or FMLA. This position will travel to the McMinn Clinic on designated days to coordinate arranged meet ups with McNabb Mail Currier to hand off Hamilton County mail from all Hamilton locations, pick-up and carry messages, documents, packages, and other items between offices or departments within the organization. This position requires utilizing a personal dependable vehicle to conduct center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. You will utilize your personal vehicle when traveling with interoffice mail and you will receive paid mileage. The position works directly with clients in the process of registering, assessing client's eligibility for services, and maintaining current insurance eligibility and payer information. Also responsible for obtaining co-payment and/or cash collections of deductibles according to policy and procedure. Performs quality customer service and support for clients, center workforce and other professionals. Greets clients and visitors upon arrival at clinic and determines reason for visit. Other job duties include, but are not limited to: answering phones and emails, entering information into database, making copies, organizing files, making copies, scheduling, rescheduling, and canceling appointments, taking inventory and ordering office supplies for client benefits. We prefer candidates who have some experience in an administrative role and clinical setting, but are willing to train the right individual. TYPICAL WORKING CONDITIONS/ENVIRONMENT This position operates in an outpatient clinical setting. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Admissions Data Entry Ensures each client is eligible for the services they are receiving at time of service. Checks daily intake sheets for missing insurance cards and notifies staff. Works with HIM staff to insure proper training on release of information policies and works with Compliance Officer on HRMC P&P. Creates medical record number for clients including the phone number as well as completes data entry of demographic information without duplication of data. Receives cash payments from clients, staff and other programs; writes receipt. Turns in cash and copy of receipt to the appropriate financial services staff within 2 business days. Working knowledge of the scheduler for checking in and out clients. 2. Patient Eligibility Checks online with state website to ensure clients are covered, if providing state or government insurance at time of service. Sets up each intake in Centricity and makes a file folder with intake packet. Keeps clients medical record up to date with demographic information when changes are needed. 3. Administrative Duties and Expectations Responds to emails and voicemails within 1 business day. Submits timesheet and other paperwork accordingly. Keeps productivity to at least 95% accurate without errors. Attends scheduled meetings. Completes CARF required self-directed Relias Training Modules on time annually. Responsible for ensuring orderly, efficient front office operations. Arrives to work at scheduled time without tardiness. Ensures the clinic is opened and closed at designated times. Backup for front desk, Program Assistant/Client Benefits Specialist at Hamilton Adult and CY Clinic when needed for intakes and front office duties. COMPENSATION: Starting salary for this position is approximately $17.43/hour based on relevant experience and education. Schedule: Required work schedule is Monday through Friday, 8AM-5PM with 1 hour break. If ever irregular work schedule arises, supervisor will notify staff ASAP. Travel: This position will travel to the McMinn Clinic on designated days to coordinate arranged meet ups with McNabb Mail Currier to hand off Hamilton County mail from all Hamilton locations, pick-up and carry messages, documents, packages, and other items between offices or departments within the organization. This position requires utilizing a personal dependable vehicle to conduct center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. You will utilize your personal vehicle when traveling with interoffice mail and you will receive paid mileage. Equipment/Technology: Position requires the use of center computer, center phone and fax machine. QUALIFICATIONS - Floating Customer Service and Benefits Specialist Experience / Knowledge: Prior administrative or clerical experience preferred. Must have experience working with computers and technology. Highly organized and able to multitask while working in fast paced environment while prioritizing tasks. Excellent customer service skills. Excellent time management and communication skills, both written and verbal. Knowledge of client needs and clinical workflow according to client benefits position. Maintaining most recent insurance eligibility information. Willingness to learn and implement policy and procedures. Able to work well within a team and independently. Education / License: High School Diploma or equivalent. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Normal/Corrected Eyesight Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Active Driver's License Position requires yearly Verbal Handle with Care (HWC) training provided by McNabb. Location: Hamilton County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 17.43-17.43 Hourly Wage PIfbfbc6ff93bf-1033

Hamblen Crisis Services Coordinator Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Hamblen Crisis Services Coordinator today! The Hamblen Crisis Services Coordinator JOB SUMMARY Crisis Services Coordinator is responsible for administrative tasks including reports, scheduling, and training. Services Coordinator will provide supervision to designated employees. Clinical responsibilities include on-call and clinical direction while on site. In addition to supervisory responsibilities, Services Coordinator will meet with clients and treatment team as clinically indicated. Facilitate referral-related activities to link clients with needed services. Follow-up on clinical directives to ensure client treatment is being rendered. Complete assessments at main site and in the community setting as needed. This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Regular attendance is an essential job function. Due to CSU and WIC being 24 hours/7 days per week programming, the following expectation is applied to all staff working in these programs. All staff will be present and on time for shift in order to relieve previous shift. All staff will stay on shift until relief coverage arrive. All staff have been briefed on the nature of the programming and understand that shifts must be covered in order to keep our staff and clients safe. All staff recognize that if bad weather is predicted be prepared to make it in prior to poor travel conditions and to stay until relieve staff can make it in. EVALUATION STANDARDS 5 Always Exceeds Performance Standards 4 Consistently Exceeds Performance Standards 3 Regularly Meets Performance Standards 2 Frequently Does Not Meet Performance Standards 1 Consistently Does Not Meet Performance Standards This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Participates as an active member of the crisis team. Begins and ends workday as scheduled and is accessible by cell phone when in the field. Communicates with triage to determine priority of call if more than one call is pending. Responds appropriately to all flags, emails, and voicemails. Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes Attends and participates in scheduled administrative team meetings Meet with designated employees at least monthly for clinical supervision. 2. Completes documentation of client care in compliance with CARF and SSOC standards. Completes all necessary documentation for each client before end of shift. Clearly documents time of referrals and declines. Flags, emails, or calls case managers/therapist to alert provider that client was seen by Mobile Crisis. Fax all pertinent documentation for referrals and document accordingly. 3. Provides face to face crisis assessments and coverage 24/7/365. Provides direction to client in crisis. Facilitates voluntary/involuntary placement for client or gives referral information to client. Ensures that all clients are seen within two-hour time frame when possible. Provides on-call crisis intervention according to established protocol Through client assessment, determine appropriate level of care and inform all parties involved of plan Provide education and referral information when clinically appropriate Acts as a liaison with community agencies and families to ensure appropriate care for client Determines appropriate location of assessment (i.e. community, telehealth, ED, etc) Spends adequate time with client during assessment to determine needs and most appropriate services and treatment available. Conducts individual/family/significant other therapy with CSU clients as clinically indicated. Provide direction to front line staff to ensure that clients are seen in a timely manner and according to priority. Will provide client transport as needed. Manages staff of MCU assessments. Maintains all productivity standards of CSU and MCU. Meets CU and MCU expected outcomes. COMPENSATION: Starting salary for this position is approximately $75,037/yr based on relevant experience and education. QUALIFICATIONS - Hamblen Crisis Services Coordinator Education/Knowledge: A Master's degree in a health-related field of counseling, psychology, social work, sociology and experience working with individuals with mental illness and/or co-occurring diagnoses. Position requires Licensed Master's Clinician (LCSW, LPC-MHSP, LMFT) with 3-5 years' experience. Must obtain and retain MPA certification. Experience: Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention. Must have experience in working with special populations including individuals with Severe and Persistent Mental Illnesses and Co-Occurring Disorders. Computer experience is helpful. Experience working in a crisis setting preferred. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Valid driver's license. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Morristown, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 1 Yearly Salary PI4e08be3b151c-3430

Katie Miller Program Coordinator Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Katie Miller Program Coordinator today! The Katie Miller Program Coordinator Job Summary: The position will be responsible for overseeing that day to day for residential A&D services, co-facilitating groups and activities as needed and assisting the Services Coordinator as needed in the operations of all Adolescent Alcohol and Drug Residential Services. This position reports to the Adolescent Alcohol and Drug Services Coordinator. The position will act as the Educational Liaison which requires the completion of education reports as well as communication with the liaison persons in the schools of the community as directed by the Interdepartmental Agreement between the Department of Children's Services and the Department of Education. The position will also be responsible for working cooperatively with the therapists and educational staff and will have final program oversight. i.e., all decisions concerning level changes, home passes, discharge dates, etc. (must be approved by the Services Coordinator). JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. Service Delivery and Clinical Care 1. Manages daily operations of the Center to ensure for smooth service delivery. Creates the schedule on a monthly basis, approves PRN use, and provides coverage when needed to ensure an adequate staffing pattern and client safety. Responds to crisis situations immediately and ensures that Incident Reports are forwarded within 24 hours. Ensures that clients are supervised within the milieu at all times. Implements level system by monitoring tx status of each ct. and providing direct feedback. Conducts daily processing group in the absence of the clinical therapist. Maintains communication with DCS, Dept. of Education, and community schools. 2. Provides indirect treatment support and consultation. Conducts treatment team and client staffing on a weekly basis to ensure continuity of care. Formulates and oversees implementation of behavior modification system and general program development. Participates in the on-call rotation 1x per month and 1x week and completes all duties associated with on-call. Administrative 1. Manages daily operations of the Center to ensure for smooth service delivery, adherence to P&P, and reimbursement for services. Reviews and creates policies and procedures in accordance with licensure and payor source standards. Manages designate budget line items as evidences in the trial balances. Completes chart audits on a monthly basis to ensure compliance with CARF, DCS and DOH standards. Checks for completion of IPPs and CFTMs on a weekly basis in accordance with DCS and DOH standards. Completes an allowance audit 1x per month and coordinates clothing allotments. Maintains a petty cash account and reconciles on a monthly basis. 2. Completes all required documentation in a timely manner and in accordance with Center Policy, Procedure, and funding source guidelines. Completes the BEP and ADM reports and submits by specified deadlines. Completes the DCS utilization review and visitation spreadsheet by the 10th of each month. Completes progress notes and documentation within one week of contact. Team Building and Management 1. Provide direct supervision for Team Leaders and counselors. Assist Services Coordinator with training and staff development on a monthly basis. Complete evaluations annually. Provide appropriate corrective actions. Complete "pop in" visits on 2nd and 3rdshifts bi- monthly. Professionalism/Professional Development 1. Exhibits accountability for assigned responsibilities. Responds to all flags, e-mails and voicemails within 1-2 business days. Demonstrates time management skills by arriving on time to weekly meetings. Completes tasks by prescribed deadlines and in accordance with P&P. Attends professional training to ensure that decisions are sound and in accordance with best practice guidelines. 2. Flexibility/Adaptability Accepts additional duties as assigned. 3. Communication/Relationships Communicates with parents/DCS/POs to ensure they are updated, involved, and satisfied with services provided. Attends supervision regularly to communicate any problems and give/receive feedback openly. Maintains professional, respectful communication with co-workers even when conflict arises. Education Liaison Assists teacher as an LEA and principal role for the accredited school. Completes all school compliance requirements or assists the Services Coordinator and Teacher with this. Maintains relationships with public schools, outside provider agencies for school services, and provides assistance. Oversees education training compliance and school records keeping. COMPENSATION: Starting salary for this position is approximately $64,213 /yr based on relevant experience and education. QUALIFICATIONS - Katie Miller Program Coordinator Experience: At least 3 years of experience as a caseworker in child welfare, at least one of which is in a supervisory capacity. Experience working with adolescents as well as previous experience in the alcohol and drug field is preferred although applicants may have other skills and experiences that could accommodate this position. Education : Master's Degree in Counseling, Marriage and Family Therapy, Psychology, Social Work, or other related field of study. Knowledge of addiction and adolescent development is preferred. Must have a clinical license to practice therapy in the state of Tennessee. License status may be flexible if in final stages of attainment. Physical: Must be capable of driving a van and transporting clients. Must be capable of assisting in utilizing nonviolent methods of crisis intervention including therapeutic holding. Must have mental ability to exercise sound judgment under pressure. The necessary skills for this position include the ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, and flexibility, willingness, and adaptability to working with diverse populations. Must also have the ability to communicate effectively and possess good time management and organizational skills. Able to effectively balance supervisory role with direct care. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 3 Yearly Salary PI18a3bbf8500b-0031

Counselor - Advocate - Specialist (HS/Equivalent & Up) Hamilton & McMinn Now Hiring: Counselors, Advocates, Specialists & Peer Support Staff Education Level: High School Diploma, Equivalent, or Higher Location: Hamilton & McMinn Counties, Tennessee Start Your Career with Purpose - Join the McNabb Center Today! We've been waiting for someone like you! If you're passionate about helping others and want to grow your career in behavioral health and social services, the McNabb Center offers a wide range of meaningful opportunities in Hamilton and McMinn Counties . Our mission is simple but powerful: "Improving the lives of the people we serve." We are currently hiring positions for candidates with a high school diploma, GED, or bachelor's degree . Peer Support Specialists Starting Pay: Full-Time: $17.93 / hour (based on education and experience) Key Responsibilities: Provide day-to-day recovery support to clients inside the Hamilton County Corrections Facility Serve as a role model using personal experience with mental health or substance use recovery Lead or co-facilitate groups, engage clients in programming, and promote empowerment Maintain a welcoming, recovery-focused atmosphere in the Hamilton County Corrections Facility Education Requirement: High School diploma or equivalent Applicants must be primary mental health or substance use consumers in recovery. Increased pay available for Certified Peer Recovery Specialists (CPRS). Mental Health Technicians (Supportive Housing) Starting Pay: Full-Time: $17.21 / hour (HS level) Key Responsibilities: Provide direct care and monitoring in Supportive Housing programs with 24/7 staffing Conduct intakes, perform safety checks, inventory belongings, and supervise clients Facilitate psychoeducational groups and maintain a supportive recovery environment Staff should be eligible for certified driver status in order to meet all expectations of this position, including transportation of clients in a Center van. Certified driver status includes: valid driver's license with F-endorsement, current car insurance, and 3 years of acceptable driving history on their MVR. Only staff age 25 and over may drive a Center vehicle per McNabb's insurer; staff under age 25 may be waived from this responsibility but are still expected to meet other requirements of a certified driver. Maintaining a dependable vehicle and certified driver status is a condition of employment. Must be capable of driving a personal vehicle to transport clients and/or conduct Center business as needed with mileage reimbursement when using own vehicle. Work shift-based schedules including evenings, overnights, weekends, and holidays Shift Differentials: Available for 2nd and 3rd shifts Education Requirement: High School diploma or equivalent General Requirements & Additional Information Driver's license and reliable transportation required for most positions F-Endorsement license may be required for roles involving client transportation Salaries are based on education, experience, licensure, certification , and client population served Applicants selected for further consideration may be contacted via email, text, or phone by a McNabb Center hiring manager Available Locations: Hamilton County, TN McMinn County, TN Apply today and help us continue our mission of "Improving the lives of the people we serve." Join a team that values compassion, integrity, and community impact. EOE McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Job Description This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. Background Checks McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Compensation details: 16.71-17.4 Hourly Wage PIade2cf9ae26f-8915

SOR Pathfinder Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the SOR Pathfinder today! The SOR Pathfinder Job Summary The SOR Pathfinder serves as a member of the multi-disciplinary team providing direct engagement, assessment, referral, and on-going follow up with clients. Able to complete assessments and other required documents (C-SSRS, GPRAs, etc.), track referrals, and complete updates. Maintains positive connections to internal and external stakeholders and referral sources. Has excellent verbal, written, and computer skills. Must be legally able to operate and willing to use personal vehicle in the performance of job-related duties. Has a strong desire to work with individuals in substance use treatment and recovery with respectful understanding of multiple paths to recovery. This job description is not intended to be all inclusive; and employee will also perform other reasonable related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Daily Staff Duties. Ability to exercise sound judgment and effective decision-making and demonstrates non-judgmental support 1:1 with individuals and families around substance use disorder treatment and harm reduction. Keeps up to date on knowledge of community resources and referral processes to assist clients in setting and meeting goals and objectives (i.e., service planning around client needs). Ability to assess client functioning and level of need utilizing ASIs, and ASAMS and standard practice modalities as required. Provides effective and ethical 1:1 support by utilizing motivational interviewing and other approved best practice strategies or industry standards of care. Is an empathic listener and demonstrates flexibility in working with diverse populations with a strong interest in working with individuals with substance use and co-occurring issues. Responds to all messages, emails, and voicemails within 24 hours. Completes documentation and other tasks as assigned by supervisor before the end of each shift. Provides coverage for caseload coverage to ensure services continue when on leave. 2. Complete all required documentation within designated time frames. Ensures that documentation is completed accurately within required time frames: including, but not limited to Releases of Information, consents, referrals, and notes within TN-Wits, Centricity or other record as assigned. Responsible for completing Government Performance and Results (GPRAs) at three required time frames with program participants with a completion rate of 80% or greater. Arranges with supervisor a coverage plan to ensure services continue when team member is on leave or unavoidably unavailable to a specific client or clients. Completes logs, screening, follow up and any other required or requested tools accurately and on time, including closing and discharge documentation. Assists Team Leader with data ensuring program evaluation, quality assurance, and improvement indicators, and client satisfaction are regularly and accurately reflected. Keeps all private and/or confidential information in secure location or in approved locked HRMC bags and follows HIPAA and 42CFRPart2 regulations in all circumstances. Stays current on all required relias training, CPR, and First Aid certifications as well as verbal and physical de-escalation skills training. Ensures time sheets and other requirements are up-to-date and accurate. 3. Functions as a member of a multi-disciplinary team. Ability to present professionally and work within multi-disciplinary teams as a positive McNabb Center employee and community ambassador representing the client, program, and agency. Ability to set and maintain appropriate boundaries for quality service delivery and healthy self-care. Must be punctual and maintain good attendance. Maintains healthy two-way communication in person, by telephone, and within writing to effectively serve clients. Demonstrates willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members, supervisors, and other internal and external stakeholders. Communicates and approaches conflict in a professional way with a problem-solving, win/win outcome as the goal. Possesses flexibility and is able to work independently in multiple locations in a variety of settings. COMPENSATION: Starting salary for this position is approximately $19.54/hr based on relevant experience and education. QUALIFICATIONS - SOR Pathfinder Experience / Education: Must have a Bachelor's degree in Counseling, Addictions, Social Work or other related field with two years of experience working with the population. Should have broad knowledge and understanding of Motivational Interviewing, stages of change, harm reduction and best practices regarding substance use disorder treatment and recovery. Must have experience and understanding in the areas of cultural diversity, human development, and treatment of substance use disorder, understanding of trauma-informed care, suicide prevention, crisis referral and extensive knowledge of community resources. Experience working with special populations including individuals with co-occurring disorders, substance use disorders and mental health disorders. Computer expertise is required as timesheets, training modules, email, and some program documentation are computer-based. Regular attendance is an essential job function. Must have an F-endorsement and be able to legally operate personal vehicle during the performance of job duties. Physical: Possible exposure to biological hazards. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 18.98-18.98 Hourly Wage PId97991b7568e-9830

Customer Service and Benefits Specialist Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as a Customer Service and Benefits Specialist program today! The Customer Service and Benefits Specialist JOB PURPOSE/SUMMARY Assists client in completing NHSC application. Monitors front desk and complies with all security procedures. Answers, screens, and directs phone calls to staff; takes messages and schedules/cancels appointments accordingly. Receives mail, documents, packages, and courier deliveries and distributes items. Performs administrative and clerical support tasks. Performs basic filing and record keeping. Performs other duties as needed. Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts to appropriate location. Typical Working Conditions/Environment The position operates in an outpatient clinical setting JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Admissions Data Entry a. Ensures each client is eligible for the services they are receiving at time of service. b. Checks daily intake sheets for missing insurance cards and notifies staff. c. Works with HIM staff to insure proper training on release of information policies and works with Compliance Officer on HRMC P&P. d. Creates medical record number for clients including the phone number as well as completes data entry of demographic information without duplication of data. e. Receives cash payments from clients, staff and other programs; writes receipt. f. Turns in cash and copy of receipt to the appropriate financial services staff within 2 business days. g. Working knowledge of the scheduler for checking in and out clients. 2. Patient Eligibility a. Checks online with state website to ensure clients are covered, if providing state or government insurance at time of service. b. Sets up each intake in Centricity and makes a file folder with intake packet. c. Keeps clients medical record up to date with demographic information when changes are needed. 3. Administrative Duties and Expectations a. Responds to emails and voicemails within 1 business day. b. Willingly assists in daily work duties when Admission Specialist is absent. c. Submits timesheet and other paperwork accordingly. d. Keeps productivity to at least 95% accurate without errors. e. Attends scheduled meetings. f. Completes CARF required self-directed Relias Training Modules on time annually. g. Responsible for ensuring orderly, efficient front office operations. h. Arrives to work at scheduled time without tardiness. i. Ensures the clinic is opened and closed at designated times. Compensation: Starting salary for this position is approximately $17.11/hr based on relevant experience and education. Schedule: This position is a Monday through Friday 8:00 am to 5:00 pm, with a 1-hour break. If ever irregular work schedule arises; supervisor will notify staff ASAP. Equipment/Technology Position requires the use of center computer, center phone and fax machine. QUALIFICATIONS- CUSTOMER SERVICE AND BENEFITS SPECIALIST Education/License : High School Diploma or equivalent. Experience/Knowledge : Prioradministrative or clerical experience preferred. Must have experience workingwith computers and technology. Highly organized and able to multitask whileworking in fast paced environment while prioritizing tasks. Excellent customerservice skills. Excellent time management and communication skills, bothwritten and verbal. Knowledge of client needs and clinical workflow accordingto client benefits position. Maintaining most recent insurance eligibilityinformation. Willingness to learn and implement policy and procedures. Able towork well within a team and independently. Physical/Skills/Abilities: Positionrequires yearly Verbal Handle with Care (HWC) training provided by McNabb. Physical: Lifting up to 50 lbs andability to remove and place items from all levels of shelving. Normal/correctedeyesight. Ability to stand and sit for extended periods of time throughout theday. Hearing within normal range. Location: Knoxville, TN Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 16.61-16.61 Hourly Wage PIe-3777

Outreach & Marketing Specialist 1 Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Outreach and Marketing Specialist today! The Outreach and Marketing Specialist JOB PURPOSE/SUMMARY Summary of position : This position supports the community relations department with outreach and marketing in Hamilton and McMinn County locations. Primary responsibilities include coordinating and representing the Center at outreach and community tabling events. This individual also supports the community relations department with content design, marketing and promotional activities, awareness initiatives and special projects. TYPICAL WORKING CONDITIONS/ENVIRONMENT This position is an in-person, non-exempt, hourly position with nights and weekends. This position is based at 6049 Shallowford Road, Chattanooga, TN 37421. It requires frequent travel to Hamilton County and McMinn County events and to the central office in Knoxville, TN for meetings and training. JOB DUTIES/RESPONSIBILITIES 1. Coordinate the Center's outreach and community tabling events including scheduling, communicating with staff and community organizers, and packing supplies. 2. Represent the McNabb Center at tabling and outreach events 3. Build relationships and develop partnerships with individuals and social, civic and local organizations for volunteer purposes a. Attend community events to recruit volunteers and bring awareness to the Center's volunteer opportunities. 4. Speakers Bureau/Chamber/Community Awareness Event Representative a. Responds to requests from the community to supply expert speakers and coordinate speaking engagements with program staff b. Point of contact for partner agencies and Chamber organizations in Hamilton and McMinn counties for community events and informational needs. 5. Manages Community Relations aspects of the Center's awareness events, which includes engaging appropriate parties, internal communications, marketing and assisting with day-of needs. 6. Coordinate short-term volunteer projects in Greater Chattanooga area a. Manage volunteers from initial contact through conclusion of volunteer duties. b. Record and track Center-related volunteer hours. 7. Assist with marketing and promotional activities including content creation and social media monitoring 8. Support Center events such as ribbon cuttings and groundbreakings as needed. This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $23.56/hour based on relevant experience and education. Schedule: Primary working hours are Monday through Friday 8a-5p. Some nights and weekends required for events. Travel : Frequent travel required to Hamilton County and McMinn County events and to the central office in Knoxville, TN for meetings and training. Equipment/Technical Competency : Must have basic competency in office applications such as Word and Excel. Position requires regular use of a computer, and appropriate phone etiquette. Must have knowledge of marketing and promotional activities including content creation and social media monitoring. Some experience with Adobe design products preferred. QUALIFICATIONS - Outreach and Marketing Specialist Experience / Knowledge: Applicant must be highly organized with strong communication skills. Some experience with Adobe design products preferred. Education / License : Bachelor's degree from accredited institution in communications, marketing or related field. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Hamilton County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 22.87-22.87 Hourly Wage PI56843fb5-

Loudon County School Based Mental Health Liaison Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Loudon Co. School Based Masters Level Liaison program today! The Loudon Co. School Based Masters Level Liaison Duties: Position requires multiple therapy skills; including but not limited to, CBT, TF-CBT, EMDR, play therapy, etc. A knowledge of co-occurring diagnosis is recommended. Professionalism and the ability to work at both an individual level and as a team is required. Duties within the clinic/community change on an ongoing basis so flexibility is essential. Summary of role of team: School based liaison position is a very important part of the team. This position is a liaison between the client, school, family and community. The below specific duties are value to making the school-based liaison position successful in all areas. Quality Care 1. Provides individual/family psychotherapy for children ages 4-21. Clinician is present and ready to begin session at the appointment time, every session. Clinician calls to reschedule any sessions that he/she will be unable to attend or that the consumer missed or canceled 100% of the time. Clinician communicates accurate and thorough information to outside agencies 100% of the time when clients need different or more appropriate care that HRMC cannot provide. Ensures therapy contacts are completed each month, according to program standards. 2. Provides diagnostic Psycho-Social Assessments Clinician completes intakes and assessments within 5 business days of contact. Assessments will be completed in coordination with Assessment Team and Client Benefits as evidenced by communicating any issues concerning clients or assessment. Clinicians will provide intake coverage, as directed by HRMC Staff 3. Documentation requirements Ensures all family/client participation in tx planning as evidence by signatures on tx plans. Communicates to Team Leader if referrals become low in weekly supervisions. Meet weekly with direct supervisor to discuss clinical and administrative concerns/ changes. Create and implement treatment interventions that are reflected in progress note documentation based on the treatment plan goals. Respond to all flags and e-mails within 2 business days. Respond to all voice mails within 30 minutes. If licensed, signing the non-licensed clinicians' treatment plans and being available for clinical consult. Attend weekly/biweekly treatment teams with school personnel. Attend weekly treatment teams and staffing meetings with Services Coordinator/Team Leader and program Psychiatrist. Attend and participate in school-based meetings with school personnel and community partners involved in the community schools. 4. Complete all required clinical documentation in accordance with Center Policy and Procedure and funding source guidelines. Update treatment plans, crisis plans, consent to contact, DLA-20 and updated admissions signature page every 6 months. Completes intakes within 10 days of school referral, as applicable. Complete and submit productivity II summaries to Team Leader by the 2nd business day of the month. Complete intake treatment plans within 30 days of intake Create daily progress notes and sign in EMR within one week of service provided. Submit all daily contact logs within one week of the occurrence. Submit hand generated productivity to Team Leader by the second working business day of the month. Summary of position: Serves as the primary clinician that provides counseling/liaison services to a predetermined number of children/youth and families in the Loudon County School System. Works alongside Loudon County Schools to create a trauma informed school climate, provide consultation and training to staff, and deliver direct therapeutic mental health services to selected schools while providing linkage and coordination to additional wrap around services. Clinician provides weekly individual and family psychotherapy to children and adolescents ages 4-21 with a mental health diagnosis. Clinician is to provide psycho-social assessments for clients and provides diagnosis and appropriate referrals for clients assessed, as needed. Clinician provides crisis intervention and emergency services as needed. Interfaces with the school system and other agencies to increase cooperation and consistency between home, school, and community. The Master's Level Liaison Counselor provides information and referral, agency linkage, advocacy, home visits, and follow-up services. Treatment modalities used by Master's level clinicians providing therapy services include Dialectical Behavior Therapy (DBT), Cognitive Behavior Therapy (CBT), Eye Movement Desensitization and Reprocessing Therapy (EMDR), Trauma-Focused Cognitive Behavior Therapy (TF-CBT), Attachment, Self-Regulation and Competency (ARC), Parent-Child Interaction Therapy (PCIT), and Play Therapy. Functions as a member of a treatment team to plan, implement, and evaluate successful interventions for children and families. This individual will provide counseling activities that are adventure-based in nature and will lead group process and activities with identified children and youth as needed. The holder of this position will provide individual, family, and group counseling sessions including initiatives that encourage communication, trust building, and responsibility of actions and clinical process of all activities. The holder of this position will be required to do the following and other responsibilities as assigned by his/her direct supervisor: Conducts individual, family, and group counseling. Provides advocacy, linkage, and referral services as needed. Provides mental health assessments, as needed. Participates in IEP/504 and other school related meetings, as applicable. Provides parent education. Maintains appropriate chart records. Interfaces professionally with school personnel and other agencies Conducts group sessions with children and/or parents. Interfaces professionally with school personnel and provides therapeutic support, consultation and training. Interacts with the Loudon County Clinic and Care Coordinators to coordinate scheduling and delivery of services. Completes all documentation/reports in a timely manner. Upholds center policy and procedures, and CARF standards. Knowledge/education in RE-ED philosophy Provides in-home/community services with clients and/or families. Provides coverage in all programming; as needed. TYPICAL WORKING CONDITIONS/ENVIRONMENT Typically, this position is in an office/school setting on a daily basis. The position does require community interactions as well as regular family sessions in the home. Telehealth and doxy may be used at times for services resulting in phone/computer sessions for specific cases. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Primary General Responsibility School based liaisons will conduct 5 Tier I trainings with the teachers each school year resulting in 80% of the teachers being trained. School based liaisons will conduct 3 Tier II psychoeducational trainings with the students each school year resulting in 20% of the students in the schools being education on multiple topics. 2. Second general responsibility School based liaisons will conduct 50-60 individual sessions monthly. School based liaisons will conduct 12-18 family sessions monthly. COMPENSATION: Starting salary for this position is approximately $52,274/yr based on relevant experience and education. Schedule: Outpatient clinic is open from 8am-5pm. Position requires timely in person attendance on daily basis. School based liaison would also follow the schedule of the school that they are assigned. Family sessions would typically be in the evening hours. School based liaisons weekly schedule must be flexible to meet the needs of the client, family, and school. Travel: Position does require travel. You may be asked to transport clients in your personal vehicle during a crisis situation, for a family session, or to an appointment. An F endorsement is required for this position. Equipment/Technology: Daily computer competency required. . click apply for full job details

Floating Customer Service and Benefits Specialist Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Customer Service and Benefits Specialist today! The Customer Service and Benefits Specialist Duties: Greets clients, visitors, and guests. Monitors desk and complies with all security procedures. Performs administrative and clerical support tasks if needed. Performs basic filing and record keeping. Performs other duties as needed. JOB PURPOSE/SUMMARY Employee in this position will be responsible for covering the front desk at Knox Children and Youth Center on Mondays and Tuesdays from 8-5, and on Fridays from 8-12 for a total of 20 hours a week. Employee may also be asked to travel 20 hours per week to all locations covering admissions and switchboard staff while on vacation, sick leave, or FMLA. The position works directly with clients in the process of registering, assessing client's eligibility for services, and maintaining current insurance eligibility and payer information. Also responsible for obtaining co-payment and/or cash collections of deductibles according to policy and procedure. Performs quality customer service and support for clients, center workforce and other professionals. Greets clients and visitors upon arrival at clinic and determines reason for visit. Other job duties include, but are not limited to answering phones and emails, entering information into our database, making copies, organizing files, making copies, scheduling, rescheduling, and canceling appointments, taking inventory and ordering office supplies for client benefits. We prefer candidates who have some experience in an administrative role and clinical setting but are willing to train the right person. TYPICAL WORKING CONDITIONS/ENVIRONMENT The position operates in an outpatient clinical setting. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Admissions Data Entry. Ensures each client is eligible for the services they are receiving prior to time of service. Checks daily intake sheets for missing insurance cards and notifies staff with flag in Centricity. Works with HIM staff to ensure proper training on release of information policies and works with Compliance Officer on HRMC P&P. Creates medical record number for clients including the phone number as well as completes data entry of demographic information without duplication of data. Receives cash payments from clients, staff and other programs; writes receipt. Turns in cash and copy of receipt to the appropriate financial services staff within 2 business days. Working knowledge of the scheduler for checking in and out clients. 2. Patient Eligibility. Checks online with state website to ensure clients are covered, if providing state or government insurance prior to time of service. Sets up each intake in Centricity and makes a file folder with intake packet. Keeps clients medical record up to date with demographic information when changes are needed. 3. Administrative Duties and Expectations. Responds to emails and voicemails within 1 business day. Willingly assists in daily work duties when Admission Specialist are absent. Submits timesheet and other paperwork by due date determined by Supervisor. Keeps productivity to at least 95% accurate without errors. Attends scheduled meetings without tardiness. Completes CARF required self-directed Relias Training Modules on time annually. Responsible for ensuring orderly, efficient front office operations. Arrives to work at scheduled time without tardiness. Ensures the clinic is opened and closed at designated times. COMPENSATION: Starting salary for this position is approximately $17.43 /hr based on relevant experience and education. Schedule: Required work schedule is Monday through Friday, 8AM-5PM with 1-hour break. If ever irregular work schedule arises; supervisor will notify staff ASAP. Equipment/Technology: Position requires the use of center computer, center phone and fax machine. QUALIFICATIONS - Floating Customer Service and Benefits Specialist Experience / Knowledge: Prior administrative or clerical experience preferred. Must have experience working with computers and technology. Highly organized and able to multitask while working in fast paced environment while prioritizing tasks. Excellent customer service skills. Excellent time management and communication skills, both written and verbal. Knowledge of client needs and clinical workflow according to client benefits position. Maintaining most recent insurance eligibility information. Willingness to learn and implement policy and procedures. Able to work well within a team and independently. Education / License : High School Diploma or equivalent. Physical/Emotional/Social - Skills/Abilities: Position requires yearly Handle with Care (HWC) training provided by McNabb. Lifting up to 50 lbs. and ability to remove and place items from all levels of shelving. Normal/corrected eyesight. Ability to stand and sit for extended periods of time throughout the day. Hearing within normal range. Location: Knox County, Tennessee (600 Arthur St) - Home location Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 16.92-16.92 Hourly Wage PIe0c715087c72-4077

.95 Great Starts Residential Team Leader Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the .95 Great Starts Residential Team Leader today! The .95 Great Starts Residential Team Leader Job Summary Assist management in the overall supervision and administration of daily operations in the treatment and rehabilitation of families Mentor women in recovery through trauma-informed approach Ensure a safe, quiet, and friendly atmosphere is maintained, house rules are observed, duties and directives are prompt and according to professional standards, and the facility is kept clean and orderly to promote a successful recovery Propose solutions for daily operations giving specific attention to house job assignments, transportation, participant appointments, telephone answering, treatment functions and rehabilitation coordination Coordinate with management and participants in record keeping, paperwork, and communication Provide appropriate involvement in coordination with other staff and participants so that health, safety, and security measures are adhered to. Provide support and supervision to direct reports. Oversee and/or complete assigned administrative tasks in a timely manner Provide monthly team meetings to direct reports as needed Provide on-call support according to planned rotation including support for staff in handling client situations and coverage of shifts Hire, orient, and train new staff. Other duties as assigned. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $20.44 /hr based on relevant experience and education. Schedule: 2nd shift Sunday - Thursday 4p - 12a Must be able to cover residential shifts and holidays as needed. QUALIFICATIONS - .95 Great Starts Residential Team Leader Education / Knowledge: Bachelor's degree in Social Work, Psychology, or related field required. Training in trauma informed care and treatment interventions preferred. Training in co-occurring disorders, evidence-based trauma treatment strategies, and cultural diversity preferred. Experience : One-year experience serving women and children preferred. Supervisory experience preferred. Skills: To perform this job successfully, an individual must have excellent communication skills with colleagues and clients. Must be able to build quality and caring relationships with clients where clients feel supported and heard. Must be able to maintain a trauma-informed approach when serving families. Must maintain appropriate boundaries with clients and colleagues. Must be able to manage a flexible schedule and multiple tasks. Must be able to work within a team and find solution-focused responses to programmatic challenges. Must be able to cover residential shifts and holiday shifts as needed. Physical/Emotional/Social - Skills/Abilities: Must have an F endorsement and be able to drive for work-related duties. Must be able to provide coverage of residential shifts as needed. Must be able to work on a computer and within the electronic medical record. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 20.44-20.44 Hourly Wage PIc611c670245c-0363