St. Luke's University Health Network

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Nutrition Services Aide is responsible for performing a wide range of duties within the foodservice department, which may include: delivery and retrieval of patient trays, stocking supplies in various areas of the hospital, operating a POS system, portioning food, general cleaning responsibilities including ware washing, delivering, staging, and cleaning up of catered functions, answering and processing calls for patient meal requests.JOB DUTIES AND RESPONSIBILITIES: Prepares, sets, and serves all food as directed ensuring proper temperatures and portion sizes. Performs minor food preparation and portioning tasks in accordance with departmental policy. Prepares and gathers all items needed for snacks and breaks and ensures they are delivered to the proper areas. Helps in tray assembly. Delivers trays to patients in accordance with established facility and departmental procedures. Utilizes established two patient identifiers to ensure patient safety. Double checks tray for accuracy and nutrition order compliance prior to delivery. Ensures the tray is positioned properly for the patient; assists the patient with the opening of any tray elements; and checks with patient for the need of any additional or missing items. Picks up soiled trays in a timely manner and returns trays to kitchen for proper cleaning and storage. Ensures and maintains proper food quality and temperature. PHYSICAL AND SENSORY REQUIREMENTS: Walking for up to 7 hours, 30 minutes at a time; sitting for up to 1 hour at a time and standing up to 1 hours for 30 minutes at a time.Frequently uses handling and occasionally twisting/turning, lifting (1-50 lb.), carrying (1-50 lb.), pushing (1-50 lb.), and pulling (1-50 lb.).When performing essential functions, occasionally involves with stooping/bending, climbing, reaching above shoulder level.Employee must have the ability to hear normal conversation, have general vision, far vision, and peripheral vision. EDUCATION: High school diploma or G.E.D. equivalency preferred. TRAINING AND EXPERIENCE: Customer service and/or food service experience preferred, but not necessary. On job training will be provided. Please complete your application using your full legal name and current home address.Be sure to include employment history for the past seven (7) years, including your present employer.Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.It is highly recommended that you create a profile at the conclusion of submitting your first application.Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. 1. Performs routine general service tasks in kitchen, cafeteria, dining room, dish room, patient/resident, coffee shop and/or vending areas. 2. Maintains friendly and efficient attitude towards guests, co-workers and clients. 3. Set up and break down work area. 4. May perform the following tasks as required: • Brew coffee, Prepare Hot and Cold beverages by following Starbucks and SLUHN Recipes. • Operate POS System, Follow Cash Handling Policy and Procedures. • Clean Beverage machines. • Fill Ice machine. • Sets up hot and/or cold food areas, stock Grab and go area, baked goods. • Stocks and dismantles condiment areas and replenishes paper and china supplies. • Assists with the proper storage, dating and rotating of stock. • Maintains merchandising in service areas. • Prepares portions, assembles and labels food items. • Cleans tables, counters and various types of kitchen equipment and sweeps and mops floors. • Removes trash from department and transports to disposal area. 5. Must have the ability to read and speak English fluently and have an understanding of basic mathematics, as it is an essential part of your functions. 6. Must report for work at the scheduled time in proper uniform and must be able to work with a minimum amount of supervision. 7. Must have the ability to accurately prioritize work assignments for yourself and your staff in order to complete assigned tasks in a timely manner to meet service needs. 8. Must be able to lift 50 lbs. of weight and be able to place it for storage and service needs. 9. Must be able to perform functions of lifting, pushing, and carry items that weigh 50 lbs. at various intervals of the day. 10. When working in an environment that has equipment that may cut, burn or otherwise harm yourself or your staff, He/She must be aware of their safety and ability to perform in these areas, making you supervisors aware of any unsafe action or condition. 11. Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. 12. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. 13. Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external). 14. Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. 15. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. 16. Complies with Network and departmental policies regarding attendance and dress code.Performs routine general service tasks in kitchen, cafeteria, dining room, dish room, patient/resident, coffee shop and/or vending areas. Maintains friendly and efficient attitude towards guests, co-workers and clients. Set up and break down work area.May perform the following tasks as required: Brew coffee, Prepare Hot and Cold beverages by following Starbucks and SLUHN Recipes. Operate POS System, Follow Cash Handling Policy and Procedures. Clean Beverage machines. Fill Ice machine. Sets up hot and/or cold food areas, stock Grab and go area, baked goods. Stocks and dismantles condiment areas and replenishes paper and china supplies. Assists with the proper storage, dating and rotating of stock. Maintains merchandising in service areas. Prepares portions, assembles and labels food items. Cleans tables, counters and various types of kitchen equipment and sweeps and mops floors. Removes trash from department and transports to disposal area. Must have the ability to read and speak English fluently and have an understanding of basic mathematics, as it is an essential part of your functions. Must report for work at the scheduled time in proper uniform and must be able to work with a minimum amount of supervision. Must have the ability to accurately prioritize work assignments for yourself and your staff in order to complete assigned tasks in a timely manner to meet service needs. Must be able to lift 50 lbs. of weight and be able to place it for storage and service needs. Must be able to perform functions of lifting, pushing, and carry items that weigh 50 lbs. at various intervals of the day. When working in an environment that has equipment that may cut, burn or otherwise harm yourself or your staff, He/She must be aware of their safety and ability to perform in these areas, making you supervisors aware of any unsafe action or condition. Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Complies with Network and departmental policies regarding attendance and dress code. Please complete your application using your full legal name and current home address.Be sure to include employment history for the past seven (7) years, including your present employer.Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.It is highly recommended that you create a profile at the conclusion of submitting your first application.Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The ERP Application Analyst is responsible for implementing, optimizing, supporting and maintaining applications within the St. Luke's University Health System. Responsibilities include optimization of the application through development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Provide technical and functional application analysis, define system requirements and develop logical data models using best practices for build and configuration, maintenance and data integrity.JOB DUTIES AND RESPONSIBILITIES: Participates on new implementation / installation teams. Provide ongoing maintenance, support and development to assigned applications and implement new products. Troubleshoot, research, and solve technically challenging problems involving integrated systems. Tests and verifies software releases, upgrades and any changes prior to the promotion of code to the production environment. Generate and update appropriate documentation as per policy and procedure.Including requirements, specifications, change control, end user documentation. Provide education and training for application end user community - keeping them informed of new release feature/functionality, changes/revisions that impact the operation. Create and route required operational and management reporting needs as required by management and regulatory agencies. Maintain current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals. Familiar with process improvement and project management methodologies. Participates in Hospital/Network Committees as assigned. Provide level 2 support for Application related issues. PHYSICAL AND SENSORY REQUIREMENTS: Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time.Requires crouching, kneeling, and lifting of objects weighing up to 60 pounds, pushing objects weighing up to 80 pounds.Requires hand and finger dexterity to perform repairs of small equipment and to use computer equipment.Seeing as it relates to general, near, color, and peripheral vision.Hearing as it relates to normal and telephone conversations. EDUCATION: Bachelor Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience is preferred. TRAINING AND EXPERIENCE: 2-3 years of General IT experience required.2-3years of Healthcare experience is preferred.2-3 years of Revenue Cycle Application experience is preferred.1-2 years PC/LAN/Printer Support experience is a plus. Please complete your application using your full legal name and current home address.Be sure to include employment history for the past seven (7) years, including your present employer.Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.It is highly recommended that you create a profile at the conclusion of submitting your first application.Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Medical Technologist performs waived, moderate, and highly complex laboratory tests. Assumes responsibility for patient testing, problem-solving and quality control. Trains and orientates new staff and students. Performs special assignments as delegated.JOB DUTIES AND RESPONSIBILITIES: 1.Performs laboratory tests according to established protocols and procedures. 2.Operates and performs maintenance on laboratory instrumentation per established policies and procedures. 3.Performs quality control testing and documents corrective action per established policy. 4.Troubleshoots instrumentation with the aid of consulting technical services with proper documentation. 5.Follows established policies regarding accurate documentation of laboratory results in the laboratory information system, instrument records, and other quality assurance data. 6.Follows established policies regarding proper reporting and documentation of critical values. 7.Teaches/trains new employees. Assist in competency assessment. 8.Monitors inventory of supplies and orders supplies as necessary.Keeps adequate inventory. Monitors inventory so there is no wastage due to expiration of products. 9.Response to assist send out bench by assisting in appropriate test selection, researching referral laboratory specimen requirements for collection, handling, storing and shipping laboratory specimens. Able to accession specimens as necessary. 10.Implements computer downtime procedures when necessary. 11.Demonstrates competency in assigned areas of responsibilities. 12.Organizes and prioritizes daily workload in order to complete assigned tasks in a timely fashion Maintains a clean and orderly work area. 13.Handles multiple assignments as necessary, with an ability to adapt to changes. 14.Coordinates and cooperates with co-workers to promote a productive working environment. 15.Demonstrates effective communication skills by conveying necessary information accurately, listening effectively and asking pertinent questions. Performs AIDET. 16.Other related duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS: Sitting up to 7 hours per day in 2 hour increments. Standing up to 5 hours per day in 2 hour increments. Walking up to 7 hours per day in short increments. Frequently uses fingers to manipulate small vials, pipetting, etc. Continuous use of hands for operation of laboratory equipment and computer keyboard. Occasional lifting of boxes/equipment up to 30 pounds. Occasional pushing/pulling of equipment. Frequent stooping/bending. Occasional crouching. Frequent reaching above shoulder level and stretching across work area (30" depth). Hearing as it relates to normal, high, and low frequencies. Seeing as it relates to general, far, near, color and peripheral vision. Depth perception. EDUCATION: Bachelor's degree in a chemical, physical or biological science or medical technology from an accredited institution. ASCP eligible. TRAINING AND EXPERIENCE: One year of clinical laboratory training. MINIMUM - MAXIMUM COMPENSATION PAY RANGE: $28.65 - $45.84St Luke's University Health Network is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.We will meet minimum wage or minimum of the pay range (whichever is higher) based on state requirements. BENEFIT OFFERINGS: St. Lukes offers comprehensive health, dental, vision, short term and long term disability, life insurance, generous PTO, sick leave and professional development opportunities. Join us to experience a supportive workplace with a focus on your growth and well-being. Please complete your application using your full legal name and current home address.Be sure to include employment history for the past seven (7) years, including your present employer.Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.It is highly recommended that you create a profile at the conclusion of submitting your first application.Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Medical Technologist performs waived, moderate, and highly complex laboratory tests. Assumes responsibility for patient testing, problem-solving and quality control. Trains and orientates new staff and students. Performs special assignments as delegated.JOB DUTIES AND RESPONSIBILITIES: 1.Performs laboratory tests according to established protocols and procedures. 2.Operates and performs maintenance on laboratory instrumentation per established policies and procedures. 3.Performs quality control testing and documents corrective action per established policy. 4.Troubleshoots instrumentation with the aid of consulting technical services with proper documentation. 5.Follows established policies regarding accurate documentation of laboratory results in the laboratory information system, instrument records, and other quality assurance data. 6.Follows established policies regarding proper reporting and documentation of critical values. 7.Teaches/trains new employees. Assist in competency assessment. 8.Monitors inventory of supplies and orders supplies as necessary.Keeps adequate inventory. Monitors inventory so there is no wastage due to expiration of products. 9.Response to assist send out bench by assisting in appropriate test selection, researching referral laboratory specimen requirements for collection, handling, storing and shipping laboratory specimens. Able to accession specimens as necessary. 10.Implements computer downtime procedures when necessary. 11.Demonstrates competency in assigned areas of responsibilities. 12.Organizes and prioritizes daily workload in order to complete assigned tasks in a timely fashion Maintains a clean and orderly work area. 13.Handles multiple assignments as necessary, with an ability to adapt to changes. 14.Coordinates and cooperates with co-workers to promote a productive working environment. 15.Demonstrates effective communication skills by conveying necessary information accurately, listening effectively and asking pertinent questions. Performs AIDET. 16.Other related duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS: Sitting up to 7 hours per day in 2 hour increments. Standing up to 5 hours per day in 2 hour increments. Walking up to 7 hours per day in short increments. Frequently uses fingers to manipulate small vials, pipetting, etc. Continuous use of hands for operation of laboratory equipment and computer keyboard. Occasional lifting of boxes/equipment up to 30 pounds. Occasional pushing/pulling of equipment. Frequent stooping/bending. Occasional crouching. Frequent reaching above shoulder level and stretching across work area (30" depth). Hearing as it relates to normal, high, and low frequencies. Seeing as it relates to general, far, near, color and peripheral vision. Depth perception. EDUCATION: Bachelor's degree in a chemical, physical or biological science or medical technology from an accredited institution. ASCP eligible. TRAINING AND EXPERIENCE: One year of clinical laboratory training. Please complete your application using your full legal name and current home address.Be sure to include employment history for the past seven (7) years, including your present employer.Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.It is highly recommended that you create a profile at the conclusion of submitting your first application.Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Exciting new position with our Care Anywhere Practice! The Advanced Practitioner (Nurse Practitioner or Physician Assistant) is responsible for providing healthcare services to patients under the supervision of, and/or in collaboration with, the attending physician. These services include, but not limited to, medical evaluation, treatment, counseling, and referrals. Consists of diagnostic evaluations, therapeutic remediation, surgical assistance, and pharmaceutical prescription As with any other health care professional, the Advanced Practitioner is charged with being a patient advocate. The Advanced Practitioner will participate in patient satisfaction, quality, and performance improvement initiatives. JOB DUTIES AND RESPONSIBILITIES: The Care Anywhere Night Hybrid Advanced Practitioner (Physician Assistant or Nurse Practitioner) is a clinician who thrives in a changing environment where care delivery is enhanced through technology. This is a unique and innovative role, responsible for providing excellent patient care and experience in both the in person and virtual space. Customer Service and Compassionate and Empathetic communication skills will be critical in this roll. Virtual Care Night Coverage Care Anywhere Practice During overnight hours (may vary in time), conduct live and interactive clinical assessments, diagnose and treat patients via our virtual care platform, including recommending suitable treatment plans and considering cost-effective treatment modalities including but not limited to prescribing medication and assisting in care coordination or escalation as appropriate and within scope of licensure. Complete eVisits (Asynchronous) that come to the care anywhere pool Complete scheduled visits escalated from our after hours nurse triage line Respond to patient questions/messages that come through the portal to the care anywhere team or our Care Anywhere number West End Ortho Hospital Coverage Attend to medical/clinical needs of in house overnight surgical patients Respond to nursing questions about in house patients and any medical emergencies Collaborate with Physicians for escalation issues and arrange for transfer if necessary Complete appropriate notes when care is provided Clinical Concierge After Hours Practice Coverage Answer calls from our Concierge Medicine Primary Care Practice Patients after hours via dedicated phone line (or other identified and approved communication method) Provide guidance within scope of practice and escalate care as appropriate to include but not limited to virtual visit, handoff to other care location, orders, prescriptions, etc. Document patient interactions and collaboration with Concierge Practice Attending Physician Hospitalist Floor Call Support Respond timely to floor calls from our Hospitalist Service for identified units/campuses Document interactions and enter orders as appropriate Collaborate with in house Hospitalist staff and Nursing Additional Skills: Basic technology skills able to personally troubleshoot and patiently help others troubleshoot basic audio/video connections Dynamic communicator - Able to connect with patients through technology. Relationship Builder Able to build care team relationships Motivated and independent Adapts easily to new processes and change PHYSICAL AND SENSORY REQUIREMENTS: Sit up to 8 hours per day; 3 hours at a time. Stand for up to 8 hours per day; 8 hours at a time. Walking for up to 6 hours per day. Frequently lifting, carrying and pushing objects up to 10 pounds. Rarely lifting, carrying and pushing objects up to 75 pounds. Frequently stooping and bending. Frequently reaching above shoulder level. Frequently handling, firm grasping and twisting & turning as it relates to performing procedures. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation, high and low frequencies. Must be able to see as it relates to general, near, far, color and peripheral vision. Must be able to speak as it relates to normal conversation and projection as it relates to lectures and presentations. EDUCATION: Certified Registered Nurse Practitioner or Medical Physician Assistant with current license to practice in the state of Pennsylvania or New Jersey, as determined by the job location. Physician Assistants must also have a current certification through the National Commission on Certification of Physician Assistants (NCCPA). Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Medical Receptionist is responsible for performing office duties, record keeping functions, and receptionist duties, administrative and follow-up functions in order to assist in the operation of a medical office. The Medical Receptionist will work with and receive supervision from the practice manager, physicians, nurse practitioners and physician assistants. JOB DUTIES AND RESPONSIBILITIES: Actively participates in maintaining and/or improving quality improvement initiatives.Takes active role in facilitation of team approach to functions within the department: Attends departmental meetings. Actively participates as a team member in resolution of problems as they are identified. Analyzes current procedures, bringing suggestions for improvement to the attention of team members and supervisors for consideration. Phones: Field incoming calls and respond appropriately according to network protocols. Determines and prioritizes the nature of the incoming call Responds to patient communications and routes complete and accurate messages to the appropriate individual Ensures patient satisfaction at the end of each call Office schedules: Maintains patient and physician office schedules Schedules patient appointments according to the guidelines of the practice Ensures patient access to requested provider, when available Registration: Greets patients in a polite, prompt, engaging manner Registers patients according to the guidelines of the practice Verifies patient demographics and insurance information at each visit. Captures any barriers - i.e. language, vision, hearing etc. and responds accordingly. Maintains a consistent patient flow, and advises patients of delays in schedule Assist patients with the "welcome tablet" at check-in Educate patients on MyChart and assist with sign-up at check-in Ensure all information is correct during insurance verification process (RTE) Verify all patient consents are current (ie: HIPPA, Financial Liability) Exercises good judgment and communication skills; demonstrates an awareness of emergency situations and responds appropriately. Monitors and maintains patient reception area, cleanliness and noise level. Possesses basic knowledge of medical terminology and coding. Corrects charge review errors. Handle registration/billing edits, practice registration errors and missing registration items in work ques daily. Is familiar with basic medical insurance concepts (i.e.: deductibles, co-insurance, fee-for-service, managed care) Verifies and explains charges to the patient. Collects any amounts due at time of service. Provides patient education as it relates to insurance and balances owed. Responsible to close out and balance cash drawer. Sends daily faxes to Central Scanning Team using the correct fax sheet. Scans and indexes, as needed. Backlog not to exceed 72 hours. Maintains referral work queue and update notes in order to communicate with other departments. Reviews in-basket clerical pool messages and complete necessary information to clear the message. Processes requests for medical records according to practice, State and HIPAA guidelines. Follows opening and closing procedures as required. PHYSICAL AND SENSORY REQUIREMENTS: Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry. Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push cart with supplies up to 30 pounds. Occasionally push wheelchair with patient weighing up to 325 pounds. Regularly requires ability to stoop, bend and reach above shoulder level. Requires ability to hear normal conversation and good general, near and peripheral vision. EDUCATION: High School graduate or equivalent. Preference given to graduates of accredited medical assistant/administrative training programs. TRAINING AND EXPERIENCE: One year office experience in a similar healthcare setting or graduate of accredited medical assistant/administrative training program is preferred. Customer Service experience is strongly preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Director of Perioperative Services has 24-hour accountability for the Operating Room, PACU, Ambulatory Procedure Unit, Pre-Admission Testing, GI and Endoscopy areas. Incorporates principles of continuous quality improvements for planning, developing, organizing, implementing and evaluating unit operations, patient care and staff performance. JOB DUTIES AND RESPONSIBILITIES: Assumes 24-hour responsibility/accountability for planning, organizing and supervising care necessary to assure patient safety and meet the needs of patients served by assigned departments. Performs direct administrative functions for assigned departments. Develops, implements and evaluates short and long range performance improvement and and operational goals and objectives for the departments. Implements policies, procedures, rules, regulations and recommended practices and ensures that clinical practice standards are met. Assists in identifying capital and operational budgets. Selects, motivates and retains staff; initiates formal recognition plan. Evaluates and adjusts current and future staffing in collaboration with clinical coordinator and responds to needs of the patients served in these departments. Ensures departmental records for administrative and regulatory purposes are maintained. Facilitates unit based councils and participates in network councils. Enhances job knowledge by remaining current in trends in the health care industry and specialty areas. PHYSICAL AND SENSORY REQUIREMENTS: Sit up to 2 hours per day; 1 hour at a time. Stand for up to 10 hours per day; 3 hours at a time. Walk 6 hours per day; 10 minutes at a time. Consistently lift and carry objects up to 10 lbs. Frequently push objects up to 10 lbs. Occasionally lift and carry objects up to 50 lbs. Frequently stoop and bend. Occasionally squat. Frequently reach above shoulder level. Must be able to perceive attributes of an object through touch. Frequently finger and handle objects. Occasionally firmly grasp, twist and turn objects with hands and fingers. Must be able to hear as it relates to normal conversation. Must be able to see as it relates to general, near, far, color and visual monotony. EDUCATION: Registered Nurse with current license to practice in the state of New Jersey. Bachelor in Nursing preferred upon hire or at time of promotion. Master's degree in Nursing or related health care field preferred or to be attained within 5 years (progression toward goal will be evaluated annually). TRAINING AND EXPERIENCE: Minimum of three (3) years of related clinical experience with demonstrated leadership abilities required. Sound clinical knowledge in area to be managed. Strong interpersonal skills. Current BLS certification. Basic computer skills. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Medical Receptionist is responsible for performing office duties, record keeping functions, and receptionist duties, administrative and follow-up functions in order to assist in the operation of a medical office. The Medical Receptionist will work with and receive supervision from the practice manager, physicians, nurse practitioners and physician assistants. JOB DUTIES AND RESPONSIBILITIES: Actively participates in maintaining and/or improving quality improvement initiatives.Takes active role in facilitation of team approach to functions within the department: Attends departmental meetings. Actively participates as a team member in resolution of problems as they are identified. Analyzes current procedures, bringing suggestions for improvement to the attention of team members and supervisors for consideration. Phones: Field incoming calls and respond appropriately according to network protocols. Determines and prioritizes the nature of the incoming call Responds to patient communications and routes complete and accurate messages to the appropriate individual Ensures patient satisfaction at the end of each call Office schedules: Maintains patient and physician office schedules Schedules patient appointments according to the guidelines of the practice Ensures patient access to requested provider, when available Registration: Greets patients in a polite, prompt, engaging manner Registers patients according to the guidelines of the practice Verifies patient demographics and insurance information at each visit. Captures any barriers - i.e. language, vision, hearing etc. and responds accordingly. Maintains a consistent patient flow, and advises patients of delays in schedule Assist patients with the "welcome tablet" at check-in Educate patients on MyChart and assist with sign-up at check-in Ensure all information is correct during insurance verification process (RTE) Verify all patient consents are current (ie: HIPPA, Financial Liability) Exercises good judgment and communication skills; demonstrates an awareness of emergency situations and responds appropriately. Monitors and maintains patient reception area, cleanliness and noise level. Possesses basic knowledge of medical terminology and coding. Corrects charge review errors. Handle registration/billing edits, practice registration errors and missing registration items in work ques daily. Is familiar with basic medical insurance concepts (i.e.: deductibles, co-insurance, fee-for-service, managed care) Verifies and explains charges to the patient. Collects any amounts due at time of service. Provides patient education as it relates to insurance and balances owed. Responsible to close out and balance cash drawer. Sends daily faxes to Central Scanning Team using the correct fax sheet. Scans and indexes, as needed. Backlog not to exceed 72 hours. Maintains referral work queue and update notes in order to communicate with other departments. Reviews in-basket clerical pool messages and complete necessary information to clear the message. Processes requests for medical records according to practice, State and HIPAA guidelines. Follows opening and closing procedures as required. PHYSICAL AND SENSORY REQUIREMENTS: Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry. Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push cart with supplies up to 30 pounds. Occasionally push wheelchair with patient weighing up to 325 pounds. Regularly requires ability to stoop, bend and reach above shoulder level. Requires ability to hear normal conversation and good general, near and peripheral vision. EDUCATION: High School graduate or equivalent. Preference given to graduates of accredited medical assistant/administrative training programs. TRAINING AND EXPERIENCE: One year office experience in a similar healthcare setting or graduate of accredited medical assistant/administrative training program is preferred. Customer Service experience is strongly preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Medical Receptionist is responsible for performing office duties, record keeping functions, and receptionist duties, administrative and follow-up functions in order to assist in the operation of a medical office. The Medical Receptionist will work with and receive supervision from the practice manager, physicians, nurse practitioners and physician assistants. JOB DUTIES AND RESPONSIBILITIES: Actively participates in maintaining and/or improving quality improvement initiatives.Takes active role in facilitation of team approach to functions within the department: Attends departmental meetings. Actively participates as a team member in resolution of problems as they are identified. Analyzes current procedures, bringing suggestions for improvement to the attention of team members and supervisors for consideration. Phones: Field incoming calls and respond appropriately according to network protocols. Determines and prioritizes the nature of the incoming call Responds to patient communications and routes complete and accurate messages to the appropriate individual Ensures patient satisfaction at the end of each call Office schedules: Maintains patient and physician office schedules Schedules patient appointments according to the guidelines of the practice Ensures patient access to requested provider, when available Registration: Greets patients in a polite, prompt, engaging manner Registers patients according to the guidelines of the practice Verifies patient demographics and insurance information at each visit. Captures any barriers - i.e. language, vision, hearing etc. and responds accordingly. Maintains a consistent patient flow, and advises patients of delays in schedule Assist patients with the "welcome tablet" at check-in Educate patients on MyChart and assist with sign-up at check-in Ensure all information is correct during insurance verification process (RTE) Verify all patient consents are current (ie: HIPPA, Financial Liability) Exercises good judgment and communication skills; demonstrates an awareness of emergency situations and responds appropriately. Monitors and maintains patient reception area, cleanliness and noise level. Possesses basic knowledge of medical terminology and coding. Corrects charge review errors. Handle registration/billing edits, practice registration errors and missing registration items in work ques daily. Is familiar with basic medical insurance concepts (i.e.: deductibles, co-insurance, fee-for-service, managed care) Verifies and explains charges to the patient. Collects any amounts due at time of service. Provides patient education as it relates to insurance and balances owed. Responsible to close out and balance cash drawer. Sends daily faxes to Central Scanning Team using the correct fax sheet. Scans and indexes, as needed. Backlog not to exceed 72 hours. Maintains referral work queue and update notes in order to communicate with other departments. Reviews in-basket clerical pool messages and complete necessary information to clear the message. Processes requests for medical records according to practice, State and HIPAA guidelines. Follows opening and closing procedures as required. PHYSICAL AND SENSORY REQUIREMENTS: Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry. Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push cart with supplies up to 30 pounds. Occasionally push wheelchair with patient weighing up to 325 pounds. Regularly requires ability to stoop, bend and reach above shoulder level. Requires ability to hear normal conversation and good general, near and peripheral vision. EDUCATION: High School graduate or equivalent. Preference given to graduates of accredited medical assistant/administrative training programs. TRAINING AND EXPERIENCE: One year office experience in a similar healthcare setting or graduate of accredited medical assistant/administrative training program is preferred. Customer Service experience is strongly preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Medical Receptionist is responsible for performing office duties, record keeping functions, and receptionist duties, administrative and follow-up functions in order to assist in the operation of a medical office. The Medical Receptionist will work with and receive supervision from the practice manager, physicians, nurse practitioners and physician assistants. JOB DUTIES AND RESPONSIBILITIES: Actively participates in maintaining and/or improving quality improvement initiatives.Takes active role in facilitation of team approach to functions within the department: Attends departmental meetings. Actively participates as a team member in resolution of problems as they are identified. Analyzes current procedures, bringing suggestions for improvement to the attention of team members and supervisors for consideration. Phones: Field incoming calls and respond appropriately according to network protocols. Determines and prioritizes the nature of the incoming call Responds to patient communications and routes complete and accurate messages to the appropriate individual Ensures patient satisfaction at the end of each call Office schedules: Maintains patient and physician office schedules Schedules patient appointments according to the guidelines of the practice Ensures patient access to requested provider, when available Registration: Greets patients in a polite, prompt, engaging manner Registers patients according to the guidelines of the practice Verifies patient demographics and insurance information at each visit. Captures any barriers - i.e. language, vision, hearing etc. and responds accordingly. Maintains a consistent patient flow, and advises patients of delays in schedule Assist patients with the "welcome tablet" at check-in Educate patients on MyChart and assist with sign-up at check-in Ensure all information is correct during insurance verification process (RTE) Verify all patient consents are current (ie: HIPPA, Financial Liability) Exercises good judgment and communication skills; demonstrates an awareness of emergency situations and responds appropriately. Monitors and maintains patient reception area, cleanliness and noise level. Possesses basic knowledge of medical terminology and coding. Corrects charge review errors. Handle registration/billing edits, practice registration errors and missing registration items in work ques daily. Is familiar with basic medical insurance concepts (i.e.: deductibles, co-insurance, fee-for-service, managed care) Verifies and explains charges to the patient. Collects any amounts due at time of service. Provides patient education as it relates to insurance and balances owed. Responsible to close out and balance cash drawer. Sends daily faxes to Central Scanning Team using the correct fax sheet. Scans and indexes, as needed. Backlog not to exceed 72 hours. Maintains referral work queue and update notes in order to communicate with other departments. Reviews in-basket clerical pool messages and complete necessary information to clear the message. Processes requests for medical records according to practice, State and HIPAA guidelines. Follows opening and closing procedures as required. PHYSICAL AND SENSORY REQUIREMENTS: Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry. Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push cart with supplies up to 30 pounds. Occasionally push wheelchair with patient weighing up to 325 pounds. Regularly requires ability to stoop, bend and reach above shoulder level. Requires ability to hear normal conversation and good general, near and peripheral vision. EDUCATION: High School graduate or equivalent. Preference given to graduates of accredited medical assistant/administrative training programs. TRAINING AND EXPERIENCE: One year office experience in a similar healthcare setting or graduate of accredited medical assistant/administrative training program is preferred. Customer Service experience is strongly preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Epic Analyst/Builder is responsible for installing, designing, configuring, training and supporting complex applications within Epic acute EMR or Revenue Cycle offerings. Works directly with physicians, clinical operations, revenue, and/or IT staff and subject matter experts to understand requirements and workflows. Builds and develops appropriate test and change management plans. Optimizes the application through development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Provides technical and functional application analysis, defines system requirements and develops logical data models using best practices for build and configuration, maintenance and data integrity. Ensures application changes follow change management procedures and protocols, create and maintain all documentation for all assigned applications and develop, plan and execute testing for supported applications. Communicates all necessary application changes, enhancements and procedures to all necessary department teams. JOB DUTIES AND RESPONSIBILITIES: Consults with customers to understand workflows, processes, data collection, report details and other technical issues associated with application software as they relate to system design and build decisions that support the department's function and goals. Reviews and understands system options and specifications of Applications and utilizes the specifications as applicable to make recommendations on use. Analyzes design alternatives and makes appropriate design decisions. Designs, validates and confirms new or changed functionality with the application environment that meets customer specifications. Understands and translates the business/department functionality into Application configurations and workflow validations. Builds, tests, and debugs application to ensure the system meets end-user requirements. Builds complete testing plans to validate system parameters and functionality performs as specified with minimal guidance. Identifies and resolves complex issues, which includes identifying appropriate parties and potential solution with minimal guidance. May delegate systems issues to analysts for resolution. Provides guidance on priority. Proactively completes assigned application deployment, management and testing tasks. Provides guidance and mentorship to other analysts. Assists application and technical team in the on-going management of user request, issues, clinical application problems, and delivery of application enhancements. Maintains project documentation including resources used, decisions, outcomes, agreements etc. Works with vendors as appropriate to ensure smooth operation of products, reporting and resolution of issues. Supports new project development including system analysis, planning and preparation. Create and maintain regular status reports to immediate Team Lead. Coordinate interactions and activities of vendors, both on-site and off-site. Attends weekly team meetings to discuss team and project related activities, issues, change, communications, and updates. Provides Epic product function, design, and build expertise and experience needed for successful product implementation. Participates on new implementation / installation project teams. Troubleshoots, researches, and solves technically challenging problems involving integrated systems. Completes specific team task activities as documented on the Work Plan. Supports all project team members with application and information systems knowledge. Analyzes business processes to ensure proper system configuration. Develops and maintains models and documentation of business and system requirements and configures system accordingly. Documents and maintains all required system design and build documents. Contributes to preparation of testing scripts and materials and performs unit, system, and integrated testing tasks. Provides expertise and experience to the development of activation plans, application activation tasks, and production environment readiness. Logs, tracks, analyzes, and coordinates system changes including any software code implementations. Generates and updates appropriate documentation as per policy and procedure, including requirements, specifications, change control, end user documentation. Creates and routes required operational and management reporting needs as required by management and regulatory agencies. Maintains current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals. Familiar with process improvement and project management methodologies. Participates in Hospital/Network Committees as assigned. Strong customer service orientation and ability to follow through on issue resolution. Provides Level 2 support for Application related issues after go-live. Provides on-call support after go-live. Maintains confidentiality of all materials handled within the Network/Entity as well as the proper release of information. Comply with Network and Departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrates Performance Improvement in the following areas as appropriate: Clinical care/Outcomes, customer/Service Improvement, Operational System/Process, and Safety. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Complies with Network and departmental policies regarding attendance and dress code. Performs additional duties as assigned. PHYSICAL/SENSORY DEMANDS: Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time. Requires crouching, kneeling, and lifting of objects weighing up to 60 pounds, pushing objects weighing up to 80 pounds. Requires hand and finger dexterity to perform repairs of small equipment and to use computer equipment. Seeing as it relates to general, near, color, and peripheral vision. Hearing as it relates to normal and telephone conversations. SUPERVISION: Reports directly to the Lead Analyst Builder. QUALIFICATIONS (MINIMUM) Education: Bachelor's Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience is preferred. Certification: Epic experience and certification is required or must become certified in Epic applications. Training and Experience: 3-5 years of General Computer experience is required. 3-5 years of Healthcare experience is preferred. 3-5 years of Revenue Cycle Application experience is preferred. 1 - 2 years of PC/LAN Support experience is preferred. PC and Printer knowledge and experience is preferred. Application Experience: Call Management System, MS Visio, MS Project experience is preferred. MS Office experience is required. Hospital Operations Knowledge / Experience: Applicable hospital operations knowledge and experience. Work Schedule: Full-time and may require additional hours with some nights and weekends required during heavy project load. Travel may be required. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Medical Receptionist is responsible for performing office duties, record keeping functions, and receptionist duties, administrative and follow-up functions in order to assist in the operation of a medical office. The Medical Receptionist will work with and receive supervision from the practice manager, physicians, nurse practitioners and physician assistants. JOB DUTIES AND RESPONSIBILITIES: Actively participates in maintaining and/or improving quality improvement initiatives.Takes active role in facilitation of team approach to functions within the department: Attends departmental meetings. Actively participates as a team member in resolution of problems as they are identified. Analyzes current procedures, bringing suggestions for improvement to the attention of team members and supervisors for consideration. Phones: Field incoming calls and respond appropriately according to network protocols. Determines and prioritizes the nature of the incoming call Responds to patient communications and routes complete and accurate messages to the appropriate individual Ensures patient satisfaction at the end of each call Office schedules: Maintains patient and physician office schedules Schedules patient appointments according to the guidelines of the practice Ensures patient access to requested provider, when available Registration: Greets patients in a polite, prompt, engaging manner Registers patients according to the guidelines of the practice Verifies patient demographics and insurance information at each visit. Captures any barriers - i.e. language, vision, hearing etc. and responds accordingly. Maintains a consistent patient flow, and advises patients of delays in schedule Assist patients with the "welcome tablet" at check-in Educate patients on MyChart and assist with sign-up at check-in Ensure all information is correct during insurance verification process (RTE) Verify all patient consents are current (ie: HIPPA, Financial Liability) Exercises good judgment and communication skills; demonstrates an awareness of emergency situations and responds appropriately. Monitors and maintains patient reception area, cleanliness and noise level. Possesses basic knowledge of medical terminology and coding. Corrects charge review errors. Handle registration/billing edits, practice registration errors and missing registration items in work ques daily. Is familiar with basic medical insurance concepts (i.e.: deductibles, co-insurance, fee-for-service, managed care) Verifies and explains charges to the patient. Collects any amounts due at time of service. Provides patient education as it relates to insurance and balances owed. Responsible to close out and balance cash drawer. Sends daily faxes to Central Scanning Team using the correct fax sheet. Scans and indexes, as needed. Backlog not to exceed 72 hours. Maintains referral work queue and update notes in order to communicate with other departments. Reviews in-basket clerical pool messages and complete necessary information to clear the message. Processes requests for medical records according to practice, State and HIPAA guidelines. Follows opening and closing procedures as required. PHYSICAL AND SENSORY REQUIREMENTS: Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry. Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push cart with supplies up to 30 pounds. Occasionally push wheelchair with patient weighing up to 325 pounds. Regularly requires ability to stoop, bend and reach above shoulder level. Requires ability to hear normal conversation and good general, near and peripheral vision. EDUCATION: High School graduate or equivalent. Preference given to graduates of accredited medical assistant/administrative training programs. TRAINING AND EXPERIENCE: One year office experience in a similar healthcare setting or graduate of accredited medical assistant/administrative training program is preferred. Customer Service experience is strongly preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The ARC Admissions Specialist position is responsible for providing administrative support to the patient admission process through assessment, planning and coordination of all admissions of general inpatient care to St. Luke's Acute Rehabilitation Center. Responsible for demonstrating accountability for and contribution to the program development, quality improvement, problem solving, and productivity enhancement in a flexible interdisciplinary fashion. Liaison with inpatient and outpatient institution and groups identified as sources of referrals with the ARC policies and procedures. The mission is to build long term relationships with client institutions. JOB DUTIES AND RESPONSIBILITIES: Process all inquires for admission to ARC and arranges for pre-admission screening on request from referral source. Determine patient's appropriateness for ARC services consistent with ARC policies and admission criteria and in conjunction with the medical director, Admission Coordinator, and ARC director or designee. Make telephone contact and/or assessment visits with potential ARC patients and/or referring case manager to provide information on ARC services and/or assess patient's status. Conduct unit tours for patients and families. Assume initial responsibility for assessing patient/family needs and consulting with medical director and other ARC staff members as appropriate. Coordinate with hospital business office for insurance verification as needed. Coordinate bed availability with Admission coordinator or designee. Confirm and document admission decision with referral source. Offer alternate placement suggestions to referral sources as needed. Maintain all admission, referral, and discharge logs as appropriate Serve as ARC staff liaison with physicians, hospital nurses, social workers, case managers, discharge planners and community agencies. PHYSICAL AND SENSORY REQUIREMENTS: Physical Demands: Medium Work Exertional activity - Occasionally lift and/or carry 50 lbs , Frequently lift and/or carry 25 lbs , Being able to frequently lift or carry objects weighing up to 25 pounds is often more critical that being able to lift up to 50 lbs at a time, Stand and/or walk at least 6 hours in an 8-hour work day. Non-exertional activity - Stooping (bending at the waist) and crouching (stooping and bending at the knee) - required frequently in most medium jobs, Handling (grasping) - required frequently in most medium jobs , Fingering (fine manipulation) - required only occasionally in most medium jobs. Important: The functional capacity to perform medium work includes the functional capacity to perform sedentary and light work. Good physical and mental health. Neat, clean, free from body odors, conforms to the uniform code. Constant standing and walking during work periods. Turning, stooping, bending, climbing, stretching and lifting in the provision of comprehensive nursing care. Finger and hand dexterity necessary to handle delicate instruments and other equipment. Visual and auditory acuity required providing comprehensive nursing care. EDUCATION: Licensed professional required (RN, LSW, LPN or Therapist). Bachelor's degree preferred. TRAINING AND EXPERIENCE: Minimum 1 year experience with admissions for an acute rehabilitation setting preferred. Marketing related experience desired. Work experience with an adult geriatric population is desired. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Diabetes Educator is responsible for providing individualized diabetes self-management education/training to individuals and groups according to the Scope of Practice, Standards of Practice, and Standards of Professional performance for Diabetes Educators. The intent of this job description is to provide a summary of the major duties and responsibilities of this position and shall not be considered as a detailed description of all the work requirements that may be inherent in the position. JOB DUTIES AND RESPONSIBILITIES: Provides individualized diabetes self-management education/training to individuals, their families and groups using national AADE standards for Diabetes Self-Management. Follows the Scope of Practice, Standards of Practice, and Standards of Professional performance for Diabetes Educators ( AADE, 2005). Participates in activities of the Diabetes Education Program throughout the network and community. Supports Network goals and objectives related to Diabetes Education Services. Facilitates the Diabetes Support Group. ESSENTIAL FUNCTIONS: 1. Collaboratively develops educational goals, learning objectives and an individualized Plan for educational content and teaching methods with DSME/T program Participants. 2. Collects DSME/T program participant assessment data using the AADE framework In a collaborative and ongoing manner. 3. Provides educational interventions that utilize primarily interactive, collaborative, Skill-based training methods and maximizes the use of interactive training Methods. Facilitates the Diabetes Support Group. 4. Collaboratively develops an individualized follow-up plan with each program Participant. 5. Evaluates the effectiveness of the educational services provided by measuring Attainment of learning objectives. 6. Conducts follow-up assessments upon completion of DSME/T program services, Using outcome measures from the AADE7 Continuum of Outcomes Framework. 7. Documents assessment data, educational plan, services provided and evaluation Results in each participant's educational records. 8. Utilizes a team approach to provide services, collaborates and communicates with Team members when needed. 9. Identifies when a program participant's needs are outside the scope of the instructor's Practice and expertise, then arranges for additional services to meet those needs. 10. Demonstrates expertise in teaching/learning process to improve clinical outcomes. 11. Collaborates with other health care professionals regarding diabetes education and Care including nursing, medical staff, nutrition, administration and pharmacy. 12. Participates in the development of policies and procedures related to diabetes care And education. 13. Functions as a resource regarding diabetes education across the network. 14. Participates in hospital and community diabetes educational programs. 15. Promotes national standards of practice in the care of people with diabetes through Through ongoing education and representation on interdisciplinary committees. 16. Must maintain 15 hours of continuing education annually specific to diabetes, diabetes Related topics and behavior change and self-management education strategies. Other Functions: Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Complies with Network and departmental policies regarding attendance and dress code. Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated. 8. Other related duties as assigned. PHYSICIAL AND SENSORY REQUIREMENTS: Sit up to 4 hours per day; 2 hours at a time. Stand for up to 6 hours per day; 3 hours at a time. Walk 1 hours per day; 10 minutes at a time. Frequently use hands and fingers to manipulate objects and for computer use. Rare lifting of objects greater than 10 pounds. Must have the ability for hearing as it relates to normal, high and low frequency. Must have the ability for seeing as it relates to general vision, near vision, color vision, peripheral vision and depth perception. Occasionally stoop, bend or reach beyond shoulder level. Occasionally squats, crouches, kneels and climbs. Must have hand/eye coordination. POTENTIAL ON-THE-JOB RISKS: Minimally at risk for burns, cuts and punctures, confined to small spaces, slippery surfaces, assault and battery, electrical hazards, chemical and biological hazards, injuries from operating machinery and back injuries. Employees who work in patient care areas where they may have potential exposure to patients with suspected or proven tuberculosis (TB) must have the ability to wear a particulate respirator and be fit-tested in compliance with the current recommendations from the CDC (enforced by OSHA) or must provide physician documentation as to the inability to wear a particulate respirator. SPECIFIC PROTECTIVE EQUIPMENT AVAILABLE: Follow MSDS and OSHA precautions for exposure to biological and chemical hazards. Impervious gowns, gloves, masks and eyewear if needed. MOST COMPLEX DUTY: Providing individualized diabetes self-management education/training, in conjunction with the RN,CDE to individuals and groups according to the Scope of Practice, Standards of Practice, and Standards of Professional performance for Diabetes Educators (AADE, 2005). SUPERVISION: Supervision by the Diabetes Program Coordinator COMMUNICATIONS: Excellent written and verbal communication skills required to communicate with other departments, patients, families and medical staff. Basic computer skills (Microsoft office, use of internet and email). ADDITIONAL REQUIREMENTS: QUALIFICATIONS (MINIMUM) EDUCATION: Registered Professional Nurse or Registered Dietician with a Bachelor of Science degree and a current license to practice in the state of Pennsylvania. Certification as a Diabetes Educator required. Eligibility for certification may be considered. TRAINING AND EXPERIENCE: A Registered Nurse or Registered Dietitian who is also a certified diabetes educator, or who is eligible to become a certified diabetes educator. A minimum of 6 months experience (preferably 2-5 years) providing diabetes education . Experience with insulin pump therapy preferred. Must have 15 contact hours within the past year in diabetes and diabetes clinical and educational subjects. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The primary function of the receptionist is to project the image of the facility as a customer-oriented organization. He/she will assist all customers by providing accurate information/ directions and solve problems in accordance with hospital policy both at the Center and on the telephone. JOB DUTIES AND RESPONSIBILITIES: Demonstrates/models the hospital's core values and customer service behaviors in interactions with all customers. Demonstrates patience in dealing with diverse customers (culturally, age, etc.). Greet and direct patients and visitors immediately with a friendly and sincere welcome. Acknowledge all who pass by the Center(s). Promptly answer telephone calls. Use a clear, understandable speaking voice, exercise judgment, and respond to inquiries with accurate information. Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information Maintains confidentiality of all materials handled at the Patient Information Center including patients' condition, status and other personal information. Offers escort and/or wheelchair assistance to patients and visitors to their desired location or car. Transport patients in wheelchairs in a safe manner, as needed. Frequently converse with patients and visitors as they wait in the lobby. Assist customers with directions to and from all hospital facilities, area restaurants, hotels and convenience stores. Communicate effectively with all hospital departments to meet customer needs. Promptly resolve minor issues and inform manager, other department manager or nursing supervisor of any significant patient and visitor complaints. Assist with Pastoral Care customers requesting patient information by church and/or denomination. Remain calm and alert, especially during emergency situations and heavy patient/visitor volume. Accept and track floral/package deliveries for patients and staff. Notify Volunteer Department for delivery. Maintain a neat and organized environment in the lobby. Notify Environmental Services/Engineering when their attention is required. Promote the vision and mission of the hospital and Patient Information Center. Operate the EMR for retrieving accurate patient information. Access Microsoft Office programs for retrieve/update material/information. Assist with lost and found items ensuring that valuable items are directed to the Security Department. Follow proper safety and infection control procedures and maintain a safe work environment in compliance with hospital policy. Follow appropriate procedures during fire, emergency and disaster drills/situations. Participate in ongoing organization and department-specific education and training as recommended.. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external) Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Complies with Network and departmental policies regarding attendance and dress code OTHER FUNCTIONS: Mentor volunteer staff Communicate to the Manager, Information Centers, all significant procedure issues that need attention. Update patient information resources as changes occur. Carry out duties as assigned by the Manager, Information Centers and the Director of Service Improvement. Other related duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS: Sitting for up to 7 hours per day; continuous use of fingers for computer and phone; occasional writing. Hearing crucial as it relates to normal conversations, and understanding different dialects; seeing as it relates to general vision, near and far. Minimal lifting: 10-20 lbs; walking as it applies to covering the center in different locations. EDUCATION: High School diploma and/or GED equivalent. Additional college courses preferred. Bilingual skills are an asset. Clerical skills preferred. TRAINING AND EXPERIENCE: One-year experience in a customer oriented position, crisis intervention skills, and competency of computer and telephone skills. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Medical Receptionist is responsible for performing office duties, record keeping functions, and receptionist duties, administrative and follow-up functions in order to assist in the operation of a medical office. The Medical Receptionist will work with and receive supervision from the practice manager, physicians, nurse practitioners and physician assistants. JOB DUTIES AND RESPONSIBILITIES: Actively participates in maintaining and/or improving quality improvement initiatives.Takes active role in facilitation of team approach to functions within the department: Attends departmental meetings. Actively participates as a team member in resolution of problems as they are identified. Analyzes current procedures, bringing suggestions for improvement to the attention of team members and supervisors for consideration. Phones: Field incoming calls and respond appropriately according to network protocols. Determines and prioritizes the nature of the incoming call Responds to patient communications and routes complete and accurate messages to the appropriate individual Ensures patient satisfaction at the end of each call Office schedules: Maintains patient and physician office schedules Schedules patient appointments according to the guidelines of the practice Ensures patient access to requested provider, when available Registration: Greets patients in a polite, prompt, engaging manner Registers patients according to the guidelines of the practice Verifies patient demographics and insurance information at each visit. Captures any barriers - i.e. language, vision, hearing etc. and responds accordingly. Maintains a consistent patient flow, and advises patients of delays in schedule Assist patients with the "welcome tablet" at check-in Educate patients on MyChart and assist with sign-up at check-in Ensure all information is correct during insurance verification process (RTE) Verify all patient consents are current (ie: HIPPA, Financial Liability) Exercises good judgment and communication skills; demonstrates an awareness of emergency situations and responds appropriately. Monitors and maintains patient reception area, cleanliness and noise level. Possesses basic knowledge of medical terminology and coding. Corrects charge review errors. Handle registration/billing edits, practice registration errors and missing registration items in work ques daily. Is familiar with basic medical insurance concepts (i.e.: deductibles, co-insurance, fee-for-service, managed care) Verifies and explains charges to the patient. Collects any amounts due at time of service. Provides patient education as it relates to insurance and balances owed. Responsible to close out and balance cash drawer. Sends daily faxes to Central Scanning Team using the correct fax sheet. Scans and indexes, as needed. Backlog not to exceed 72 hours. Maintains referral work queue and update notes in order to communicate with other departments. Reviews in-basket clerical pool messages and complete necessary information to clear the message. Processes requests for medical records according to practice, State and HIPAA guidelines. Follows opening and closing procedures as required. PHYSICAL AND SENSORY REQUIREMENTS: Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry. Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push cart with supplies up to 30 pounds. Occasionally push wheelchair with patient weighing up to 325 pounds. Regularly requires ability to stoop, bend and reach above shoulder level. Requires ability to hear normal conversation and good general, near and peripheral vision. EDUCATION: High School graduate or equivalent. Preference given to graduates of accredited medical assistant/administrative training programs. TRAINING AND EXPERIENCE: One year office experience in a similar healthcare setting or graduate of accredited medical assistant/administrative training program is preferred. Customer Service experience is strongly preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Exercise Specialist is responsible for the development and implementation of fitness programming to a wide variety of clientele. JOB DUTIES AND RESPONSIBILITIES: Conducts medical history screening, needs analysis, and fitness assessments. Creates exercise programs based on the needs of the client and monitors their progress. Instructs proper technique and execution of exercise equipment. Provide fitness assessment annually or on request of client. Review, evaluate and revise established client program quarterly. Provides advice about nutrition and weight control. Assists with sales duties. Assists staff at front desk when needed. Assists with new client tours. Assists with supervision of less experienced colleagues. Actively participates in staff meetings. PHYSICAL AND SENSORY REQUIREMENTS: Must be physically capable of the potentially strenuous activities typical of someone engaged in leading FSP programs. Must be able to effectively listen and communicate with people in-person, via email or over the telephone. Must be capable of using a computer keyboard. Must be able to stand for long periods of time. Must have a valid driver's license and be able to drive without restriction. EDUCATION: Bachelor's degree in exercise physiology, health and physical education or a closely related field - required. American College of Sports Medicine Certified Exercise Physiologist or National Strength & Conditioning Association Certified Strength & Conditioning Specialist (CSCS) - preferred. BLS for Healthcare Providers (CPR and AED) Program - required. TRAINING AND EXPERIENCE: High motivation and energy level. Strong focus on Customer Service. Excellent problem-solving, decision-making, and organizational skills. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.