Yakima Valley Farm Workers Clinic

Join our team as a Clinic Nurse Supervisor at Marisol Family Health Center in Hermiston, OR! Be part of a healthcare organization that believes in making a difference beyond medical care. At Yakima Valley Farm Workers Clinic, we believe you are more than an employee, and we are more than a job! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family" and " YVFWC - And then we grew " for a glimpse into our dedication to our communities, health, and families. Position Highlights $96,242.17 - $129,000.00 DOE ability to go higher Additional pay for bilingual skills, paid on hours worked $9,500.00 Hiring Bonus Structure: At Hire: $2,850.00 At 180 days (6 months): $3,800.00 At 12 months: $2,850.00 Bonus will be pro-rated based on Full Time Equivalency (FTE) Benefits 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Coaches, mentors and trains direct report staff. Assesses competencies of staff, provides continuous performance management and conducts employee performance evaluations. Provides feedback and progress related to site and individual goals and objectives. Addresses performance and/or behavior issues, clarifying expectations and providing feedback. Supports staff growth and development. Assesses the educational, clinical experience, and communication needs of staff in collaboration with the individual. Encourages staff to seek educational opportunities incorporating job related training in addition to mandatory training. Collaborates with Nursing and Medical Assistant staff to create and implement ideas for education including clinical performance and effective communication. Participates in the recruitment and selection of staff. Provides orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment. Develops and implements annual department work plan forecasting equipment needs and capacity requirements. Delegates, assigns and coordinates work, ensuring an efficient work flow that achieves the departmental mission and objectives. Monitors staff compliance with all policies, procedures and standards of Yakima Valley Farm Workers Clinic (YVFWC). Ensures clinic compliance with Health Insurance Portability and Accountability Act (HIPPA), The Joint Commission (TJC), and Occupational Safety & Health Administration (OSHA) standards of patient and employee safety. Collaborates with management in the clinic as well as other clinics to plan patient care delivery systems to effectively address patient needs and ensure quality patient care. Leads the Nursing and Medical Assistant staff in the daily implementation of patient care plans and workflows that meet state and federal requirements and/or metrics. Reviews processes related to daily implementation of patient care and assignments. Evaluates adherence to process and works with staff on process improvement solutions. Collaborates with clinic and maintenance staff to maintain the facility and ensure equipment and supplies are in good working order. Performs other duties as assigned. Performs clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Qualifications: Associate's Degree in Nursing. Bachelor of Science Degree in Nursing is preferred. Two years' experience in nursing or healthcare operations. One year in Nursing Supervisory capacity preferred. Registered Nurse license for the state of practice. If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion for the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) certification within 90 days of hire. Advanced Cardiac Life Support (ACLS) preferred. Pediatric Advanced Life Support (PALS) preferred. Bilingual (English/Spanish) preferred. Must demonstrate the ability to communicate at level 10 on the language proficiency scale to receive bilingual differential pay. Knowledge of established professional nursing concepts, principles of practice and nursing procedures. Ability to determine, assess and react effectively to the medical needs of patients in a clinic. Knowledge of the uses and effects of medications. Effective verbal, written and listening communication skills. Skills in problem-solving, sound judgement and conflict resolution. Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Ability to effectively interact with a variety of patients, patients' families and employees in a professional manner. Basic proficiency with a variety of computer programs including EMR, Word and Excel. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates diversity. We are committed to equal-opportunity employment. Contact us at to learn more about this opportunity!

Join our team as a Clinic Nurse Supervisor at Marisol Family Health Center in Hermiston, OR! Be part of a healthcare organization that believes in making a difference beyond medical care. At Yakima Valley Farm Workers Clinic, we believe you are more than an employee, and we are more than a job! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family" and " YVFWC - And then we grew " for a glimpse into our dedication to our communities, health, and families. Position Highlights $96,242.17 - $129,000.00 DOE ability to go higher Additional pay for bilingual skills, paid on hours worked $9,500.00 Hiring Bonus Structure: At Hire: $2,850.00 At 180 days (6 months): $3,800.00 At 12 months: $2,850.00 Bonus will be pro-rated based on Full Time Equivalency (FTE) Benefits 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Coaches, mentors and trains direct report staff. Assesses competencies of staff, provides continuous performance management and conducts employee performance evaluations. Provides feedback and progress related to site and individual goals and objectives. Addresses performance and/or behavior issues, clarifying expectations and providing feedback. Supports staff growth and development. Assesses the educational, clinical experience, and communication needs of staff in collaboration with the individual. Encourages staff to seek educational opportunities incorporating job related training in addition to mandatory training. Collaborates with Nursing and Medical Assistant staff to create and implement ideas for education including clinical performance and effective communication. Participates in the recruitment and selection of staff. Provides orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment. Develops and implements annual department work plan forecasting equipment needs and capacity requirements. Delegates, assigns and coordinates work, ensuring an efficient work flow that achieves the departmental mission and objectives. Monitors staff compliance with all policies, procedures and standards of Yakima Valley Farm Workers Clinic (YVFWC). Ensures clinic compliance with Health Insurance Portability and Accountability Act (HIPPA), The Joint Commission (TJC), and Occupational Safety & Health Administration (OSHA) standards of patient and employee safety. Collaborates with management in the clinic as well as other clinics to plan patient care delivery systems to effectively address patient needs and ensure quality patient care. Leads the Nursing and Medical Assistant staff in the daily implementation of patient care plans and workflows that meet state and federal requirements and/or metrics. Reviews processes related to daily implementation of patient care and assignments. Evaluates adherence to process and works with staff on process improvement solutions. Collaborates with clinic and maintenance staff to maintain the facility and ensure equipment and supplies are in good working order. Performs other duties as assigned. Performs clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Qualifications: Associate's Degree in Nursing. Bachelor of Science Degree in Nursing is preferred. Two years' experience in nursing or healthcare operations. One year in Nursing Supervisory capacity preferred. Registered Nurse license for the state of practice. If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion for the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) certification within 90 days of hire. Advanced Cardiac Life Support (ACLS) preferred. Pediatric Advanced Life Support (PALS) preferred. Bilingual (English/Spanish) preferred. Must demonstrate the ability to communicate at level 10 on the language proficiency scale to receive bilingual differential pay. Knowledge of established professional nursing concepts, principles of practice and nursing procedures. Ability to determine, assess and react effectively to the medical needs of patients in a clinic. Knowledge of the uses and effects of medications. Effective verbal, written and listening communication skills. Skills in problem-solving, sound judgement and conflict resolution. Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Ability to effectively interact with a variety of patients, patients' families and employees in a professional manner. Basic proficiency with a variety of computer programs including EMR, Word and Excel. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates diversity. We are committed to equal-opportunity employment. Contact us at to learn more about this opportunity!

Join our team as a Clinic Nurse Supervisor at Marisol Family Health Center in Hermiston, OR! Be part of a healthcare organization that believes in making a difference beyond medical care. At Yakima Valley Farm Workers Clinic, we believe you are more than an employee, and we are more than a job! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family" and " YVFWC - And then we grew " for a glimpse into our dedication to our communities, health, and families. Position Highlights $96,242.17 - $129,000.00 DOE ability to go higher Additional pay for bilingual skills, paid on hours worked $9,500.00 Hiring Bonus Structure: At Hire: $2,850.00 At 180 days (6 months): $3,800.00 At 12 months: $2,850.00 Bonus will be pro-rated based on Full Time Equivalency (FTE) Benefits 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Coaches, mentors and trains direct report staff. Assesses competencies of staff, provides continuous performance management and conducts employee performance evaluations. Provides feedback and progress related to site and individual goals and objectives. Addresses performance and/or behavior issues, clarifying expectations and providing feedback. Supports staff growth and development. Assesses the educational, clinical experience, and communication needs of staff in collaboration with the individual. Encourages staff to seek educational opportunities incorporating job related training in addition to mandatory training. Collaborates with Nursing and Medical Assistant staff to create and implement ideas for education including clinical performance and effective communication. Participates in the recruitment and selection of staff. Provides orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment. Develops and implements annual department work plan forecasting equipment needs and capacity requirements. Delegates, assigns and coordinates work, ensuring an efficient work flow that achieves the departmental mission and objectives. Monitors staff compliance with all policies, procedures and standards of Yakima Valley Farm Workers Clinic (YVFWC). Ensures clinic compliance with Health Insurance Portability and Accountability Act (HIPPA), The Joint Commission (TJC), and Occupational Safety & Health Administration (OSHA) standards of patient and employee safety. Collaborates with management in the clinic as well as other clinics to plan patient care delivery systems to effectively address patient needs and ensure quality patient care. Leads the Nursing and Medical Assistant staff in the daily implementation of patient care plans and workflows that meet state and federal requirements and/or metrics. Reviews processes related to daily implementation of patient care and assignments. Evaluates adherence to process and works with staff on process improvement solutions. Collaborates with clinic and maintenance staff to maintain the facility and ensure equipment and supplies are in good working order. Performs other duties as assigned. Performs clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Qualifications: Associate's Degree in Nursing. Bachelor of Science Degree in Nursing is preferred. Two years' experience in nursing or healthcare operations. One year in Nursing Supervisory capacity preferred. Registered Nurse license for the state of practice. If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion for the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) certification within 90 days of hire. Advanced Cardiac Life Support (ACLS) preferred. Pediatric Advanced Life Support (PALS) preferred. Bilingual (English/Spanish) preferred. Must demonstrate the ability to communicate at level 10 on the language proficiency scale to receive bilingual differential pay. Knowledge of established professional nursing concepts, principles of practice and nursing procedures. Ability to determine, assess and react effectively to the medical needs of patients in a clinic. Knowledge of the uses and effects of medications. Effective verbal, written and listening communication skills. Skills in problem-solving, sound judgement and conflict resolution. Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Ability to effectively interact with a variety of patients, patients' families and employees in a professional manner. Basic proficiency with a variety of computer programs including EMR, Word and Excel. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates diversity. We are committed to equal-opportunity employment. Contact us at to learn more about this opportunity!

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.