Description: Do you love helping others? Or love being in the limelight? Our Guest Service Expert is responsible for delivering World Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive and genuine experiences. In this role, you will spend more time than any other position interacting with our Guests by greeting them, answering the phone, taking and delivering orders - all with a great attitude and smile. Or maybe you are a Flavor Expert? The Flavor Expert is responsible for Serving the World Flavor. You will be creating wings with flavor to the max! You will play an integral role in ensuring our Guests get their cravable, fresh, and delicious wings delivered by our promise time. In this role, you will do everything from preparing our fresh, made in-house ranch, bleu cheese, and sides to packaging and delivering completed hot orders to our Guests while motivating other Flavor Experts. As a Shift Lead at Wingstop an individual will manage the day-to-day aspects of a Wingstop. They help direct and train Team Members, while assisting in goals driven by the GM. This role is a perfect starting point for those who show a management mindset and would like to learn more about Leadership in the Wingstop system. Essential Duties & Responsibilities Performs all tasks and responsibilities of a Wingstop crew member. Ensure that each Guest receives outstanding service by providing a Guest-friendly environment. That includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge, and all other components of Guest Service. Trains newer or less experienced crew members in their tasks and responsibilities. Practices inventory control standards. Store policies are being followed by all staff members. Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained. Open and/or close the Restaurant and meet required work hours. Manage and motivate the crew members. Ensure breaks are coordinated effectively and quickly. Assemble and package orders according to the Wingstop standard. Assist all other positions when necessary. Assist in keeping the kitchen & dining room clean throughout the shift. Ensure that all crew members are always health safety conscious. Resolve customer issues with efficiency and a good attitude. Be sure the store is clean at closing. All equipment is accounted for and put back, trash is covered and packed neatly, floors are swept and mopped, and all other daily closing procedures are being followed. Benefits: Medical, Dental, and Vision Coverage Family-Friendly Hours Competitive Pay Discounted Employee Meal Christmas and Thanksgiving Off Requirements: Key Skills/Abilities: Must possess a high degree of integrity, professionalism, reliability, and trustworthiness Commitment to Guest satisfaction. Look at Restaurant Operations from the Guest's point of view Excellent written and oral communication skills with strong attention to detail Excellent organization, planning, time management, delegation, and problem-solving skills Skilled at multi-tasking effectively, working quickly and accurately in a fast-paced work environment with minimal supervision JOB REQUIREMENTS High school diploma/GED preferred Must be at least 18 years old and fluent in English Upon hire, the candidate must complete the Manager-In-Training (MIT) program and pass ServSafe Certification within three months Flexibility to work nights, weekends, holidays, opening and closing shifts Ability to stand for long periods of time and work in a fast-paced environment Ability to bend and lift 50 lbs comfortably Ability to work in close quarters and around heat Must have reliable transportation to work Additional Information: Restaurant leadership experience a plus! Food Handler Certification a plus PI334bda17d4e1-1090
07/11/2026
Full time
Description: Do you love helping others? Or love being in the limelight? Our Guest Service Expert is responsible for delivering World Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive and genuine experiences. In this role, you will spend more time than any other position interacting with our Guests by greeting them, answering the phone, taking and delivering orders - all with a great attitude and smile. Or maybe you are a Flavor Expert? The Flavor Expert is responsible for Serving the World Flavor. You will be creating wings with flavor to the max! You will play an integral role in ensuring our Guests get their cravable, fresh, and delicious wings delivered by our promise time. In this role, you will do everything from preparing our fresh, made in-house ranch, bleu cheese, and sides to packaging and delivering completed hot orders to our Guests while motivating other Flavor Experts. As a Shift Lead at Wingstop an individual will manage the day-to-day aspects of a Wingstop. They help direct and train Team Members, while assisting in goals driven by the GM. This role is a perfect starting point for those who show a management mindset and would like to learn more about Leadership in the Wingstop system. Essential Duties & Responsibilities Performs all tasks and responsibilities of a Wingstop crew member. Ensure that each Guest receives outstanding service by providing a Guest-friendly environment. That includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge, and all other components of Guest Service. Trains newer or less experienced crew members in their tasks and responsibilities. Practices inventory control standards. Store policies are being followed by all staff members. Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained. Open and/or close the Restaurant and meet required work hours. Manage and motivate the crew members. Ensure breaks are coordinated effectively and quickly. Assemble and package orders according to the Wingstop standard. Assist all other positions when necessary. Assist in keeping the kitchen & dining room clean throughout the shift. Ensure that all crew members are always health safety conscious. Resolve customer issues with efficiency and a good attitude. Be sure the store is clean at closing. All equipment is accounted for and put back, trash is covered and packed neatly, floors are swept and mopped, and all other daily closing procedures are being followed. Benefits: Medical, Dental, and Vision Coverage Family-Friendly Hours Competitive Pay Discounted Employee Meal Christmas and Thanksgiving Off Requirements: Key Skills/Abilities: Must possess a high degree of integrity, professionalism, reliability, and trustworthiness Commitment to Guest satisfaction. Look at Restaurant Operations from the Guest's point of view Excellent written and oral communication skills with strong attention to detail Excellent organization, planning, time management, delegation, and problem-solving skills Skilled at multi-tasking effectively, working quickly and accurately in a fast-paced work environment with minimal supervision JOB REQUIREMENTS High school diploma/GED preferred Must be at least 18 years old and fluent in English Upon hire, the candidate must complete the Manager-In-Training (MIT) program and pass ServSafe Certification within three months Flexibility to work nights, weekends, holidays, opening and closing shifts Ability to stand for long periods of time and work in a fast-paced environment Ability to bend and lift 50 lbs comfortably Ability to work in close quarters and around heat Must have reliable transportation to work Additional Information: Restaurant leadership experience a plus! Food Handler Certification a plus PI334bda17d4e1-1090
Description: Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience. As a General Manager at Wingstop, an individual will provide strategic and tactical leadership for their restaurant. This leader must maintain operations and drive results in his/her restaurant through people development, positive Guest experience, cost control, and sales/profit growth. The General Manager must hire, train, and develop Team Members that share the Wingstop mission-To Serve the World Flavor. The General Manager must convey the Wingstop Way culture to his/her team and be a creative team player who is passionate about hard work, having fun, and demonstrating sincere dedication to the success of the brand. Essential Duties & Responsibilities Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager. Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members. Communicates job expectations to the staff; plans, monitors, and reviews performance of employees; plans and reviews compensation actions; enforces policies and procedures. Communicates in a timely and effective manner with District Manager about operational and human resources issues. Performs regular restaurant inspections to ensure team and restaurant is meeting standards. Tracks inventory and ensures accurate record keeping. Identifies and resolve issues with food preparation. Helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers. Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations; maintaining security systems. Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities; explores opportunities to add value to job accomplishments. Benefits: Medical, Dental, and Vision Coverage Paid Time Off Christmas and Thanksgiving Off Family-Friendly Hours Competitive Pay Discounted Employee Meal Excellent opportunities for advancement Requirements: Key Skills/Abilities: Guest service mentality; has a genuine desire to serve the guests Maintains a calm, tactful demeanor when dealing with difficult situations Ongoing learner; exhibits insatiable curiosity and an interest in self improvement Ability to measure performance, subjectively and objectively Cultivate attractive culture within the restaurant Ability to handle numerous job duties essential to running a restaurant. Competent in the key areas of responsibility which includes labor management, store operations, and customer care. Superior leadership, organizational and time management skills. Possesses a confident and professional demeanor. Inspires trust, models best practices and cultivates morale and teamwork among team members. Proactive problem-solver and decision-maker. Must thoroughly understand the importance of good hygiene and food handling practices. Strong work ethic. Job Requirements High school diploma/GED preferred Must be at least 18 years old and fluent in English Minimum of 3 years of previous food service, retail or restaurant supervisory Upon hire, the candidate must complete the General Manager Training program and pass ServSafe Certification within three months Flexibility to work nights, weekends, holidays, opening and closing shifts Ability to stand for long periods of time and work in a fast-paced environment Ability to bend and lift 50 lbs comfortably Ability to work in close quarters and around heat Must have reliable transportation to work Additional Information Restaurant leadership experience is required Manager Food Handler Certification required PI1992ddc9994d-5985
07/11/2026
Full time
Description: Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience. As a General Manager at Wingstop, an individual will provide strategic and tactical leadership for their restaurant. This leader must maintain operations and drive results in his/her restaurant through people development, positive Guest experience, cost control, and sales/profit growth. The General Manager must hire, train, and develop Team Members that share the Wingstop mission-To Serve the World Flavor. The General Manager must convey the Wingstop Way culture to his/her team and be a creative team player who is passionate about hard work, having fun, and demonstrating sincere dedication to the success of the brand. Essential Duties & Responsibilities Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager. Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members. Communicates job expectations to the staff; plans, monitors, and reviews performance of employees; plans and reviews compensation actions; enforces policies and procedures. Communicates in a timely and effective manner with District Manager about operational and human resources issues. Performs regular restaurant inspections to ensure team and restaurant is meeting standards. Tracks inventory and ensures accurate record keeping. Identifies and resolve issues with food preparation. Helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers. Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations; maintaining security systems. Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities; explores opportunities to add value to job accomplishments. Benefits: Medical, Dental, and Vision Coverage Paid Time Off Christmas and Thanksgiving Off Family-Friendly Hours Competitive Pay Discounted Employee Meal Excellent opportunities for advancement Requirements: Key Skills/Abilities: Guest service mentality; has a genuine desire to serve the guests Maintains a calm, tactful demeanor when dealing with difficult situations Ongoing learner; exhibits insatiable curiosity and an interest in self improvement Ability to measure performance, subjectively and objectively Cultivate attractive culture within the restaurant Ability to handle numerous job duties essential to running a restaurant. Competent in the key areas of responsibility which includes labor management, store operations, and customer care. Superior leadership, organizational and time management skills. Possesses a confident and professional demeanor. Inspires trust, models best practices and cultivates morale and teamwork among team members. Proactive problem-solver and decision-maker. Must thoroughly understand the importance of good hygiene and food handling practices. Strong work ethic. Job Requirements High school diploma/GED preferred Must be at least 18 years old and fluent in English Minimum of 3 years of previous food service, retail or restaurant supervisory Upon hire, the candidate must complete the General Manager Training program and pass ServSafe Certification within three months Flexibility to work nights, weekends, holidays, opening and closing shifts Ability to stand for long periods of time and work in a fast-paced environment Ability to bend and lift 50 lbs comfortably Ability to work in close quarters and around heat Must have reliable transportation to work Additional Information Restaurant leadership experience is required Manager Food Handler Certification required PI1992ddc9994d-5985
Description: Do you love helping others? Or love being in the limelight? Our Guest Service Expert is responsible for delivering World Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive and genuine experiences. In this role, you will spend more time than any other position interacting with our Guests by greeting them, answering the phone, taking and delivering orders - all with a great attitude and smile. Or maybe you are a Flavor Expert? The Flavor Expert is responsible for Serving the World Flavor. You will be creating wings with flavor to the max! You will play an integral role in ensuring our Guests get their cravable, fresh, and delicious wings delivered by our promise time. In this role, you will do everything from preparing our fresh, made in-house ranch, bleu cheese, and sides to packaging and delivering completed hot orders to our Guests while motivating other Flavor Experts. A Wingstop cook is responsible to prepare quality food that tastes great and is consistent from day-to-day. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner. Essential Duties & Responsibilities: Ensure that each guest has a positive, long-lasting impression of the Wingstop experience Ability to practice safe cooking procedures Quickly scan and comprehend the order tickets Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer According to Wingstop standards; Sauce, Season and package all orders Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless Strips into the proper sauce bowls Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips, and Fries in the proper fryers and baskets Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment Assist in keeping the kitchen clean throughout the shift maintaining clean as you go and at closing time Immediately notify Manager on Duty of all safety, sanitation, or employee issues Assist other employees as needed Follow directions given by Manager or Supervisor Know and thoroughly understand the importance of good hygiene and food handling practices Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products Benefits: Medical, Dental, and Vision Coverage Family-Friendly Hours Competitive Pay Discounted Employee Meal Christmas and Thanksgiving Off Requirements: Key Skills/Abilities: Guest service mentality; has a genuine desire to serve the customer Maintains a calm, tactful demeanor when dealing with difficult situations Manages multiple projects and timelines with a sense of urgency and follow through Well organized and detail oriented Ongoing learner; exhibits insatiable curiosity and an interest in self improvement Has an outgoing personality Strong work ethic Additional Information: Cook and restaurant experience is a plus! Food Handler Certification a plus PIde58b09a6b9d-1092
07/11/2026
Full time
Description: Do you love helping others? Or love being in the limelight? Our Guest Service Expert is responsible for delivering World Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive and genuine experiences. In this role, you will spend more time than any other position interacting with our Guests by greeting them, answering the phone, taking and delivering orders - all with a great attitude and smile. Or maybe you are a Flavor Expert? The Flavor Expert is responsible for Serving the World Flavor. You will be creating wings with flavor to the max! You will play an integral role in ensuring our Guests get their cravable, fresh, and delicious wings delivered by our promise time. In this role, you will do everything from preparing our fresh, made in-house ranch, bleu cheese, and sides to packaging and delivering completed hot orders to our Guests while motivating other Flavor Experts. A Wingstop cook is responsible to prepare quality food that tastes great and is consistent from day-to-day. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner. Essential Duties & Responsibilities: Ensure that each guest has a positive, long-lasting impression of the Wingstop experience Ability to practice safe cooking procedures Quickly scan and comprehend the order tickets Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer According to Wingstop standards; Sauce, Season and package all orders Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless Strips into the proper sauce bowls Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips, and Fries in the proper fryers and baskets Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment Assist in keeping the kitchen clean throughout the shift maintaining clean as you go and at closing time Immediately notify Manager on Duty of all safety, sanitation, or employee issues Assist other employees as needed Follow directions given by Manager or Supervisor Know and thoroughly understand the importance of good hygiene and food handling practices Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products Benefits: Medical, Dental, and Vision Coverage Family-Friendly Hours Competitive Pay Discounted Employee Meal Christmas and Thanksgiving Off Requirements: Key Skills/Abilities: Guest service mentality; has a genuine desire to serve the customer Maintains a calm, tactful demeanor when dealing with difficult situations Manages multiple projects and timelines with a sense of urgency and follow through Well organized and detail oriented Ongoing learner; exhibits insatiable curiosity and an interest in self improvement Has an outgoing personality Strong work ethic Additional Information: Cook and restaurant experience is a plus! Food Handler Certification a plus PIde58b09a6b9d-1092
