Job Description It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Join Us as a Technical Support Advisor! Location: Remote Call Center Join Us as a Technical Support Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team! What You'll Be Doing: Customer Service Excellence: Handle customer inquiries via phone, delivering tailored solutions to technical issues. Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations. Technical Support & Troubleshooting: Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. Use multiple systems to research and deliver efficient, real-time solutions. Adaptability in Communication: Connect with a diverse range of customers by adjusting your communication style to meet their needs. Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience. Team Collaboration: Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals. What We're Looking For: Customer Service Focus: Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!). Technical Enthusiasm: A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting. Resilience Under Pressure: Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks. Learning & Growth Mindset: Open to feedback and coaching, with a drive to continuously improve and excel. What You Bring: Proven experience in customer support or technical assistance , ideally in a call center setting. Strong verbal and written communication skills. Problem-solving abilities with a flexible, adaptable approach to challenges. Confidence in navigating multiple software tools and systems to resolve issues. A self-motivated attitude with effective time management skills. What You'll Get: Competitive Pay: $17.31 per hour, with opportunities for performance-based incentives. Comprehensive Benefits: Full health insurance package, including medical, dental, and vision coverage. Cell Phone Perks: $25/month per line for unlimited phone, text, and data (restrictions may apply). Training and Growth: Paid training to set you up for success. Career advancement opportunities with a globally renowned leader in technology innovation. Referral Bonuses: Earn ongoing bonuses for referring new employees through our Referral for Life Program. Supportive, Inclusive Environment: Thrive in a dynamic virtual work environment with a team that's dedicated to your success. Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans. Remote Work Requirements Private Workspace: A quiet, dedicated workspace with no distractions. Ergonomics: A comfortable desk setup with all necessary equipment. Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable. Why You'll Love Working Here: At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us. Ready to Take the Next Step? Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
11/01/2025
Full time
Job Description It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Join Us as a Technical Support Advisor! Location: Remote Call Center Join Us as a Technical Support Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team! What You'll Be Doing: Customer Service Excellence: Handle customer inquiries via phone, delivering tailored solutions to technical issues. Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations. Technical Support & Troubleshooting: Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. Use multiple systems to research and deliver efficient, real-time solutions. Adaptability in Communication: Connect with a diverse range of customers by adjusting your communication style to meet their needs. Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience. Team Collaboration: Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals. What We're Looking For: Customer Service Focus: Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!). Technical Enthusiasm: A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting. Resilience Under Pressure: Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks. Learning & Growth Mindset: Open to feedback and coaching, with a drive to continuously improve and excel. What You Bring: Proven experience in customer support or technical assistance , ideally in a call center setting. Strong verbal and written communication skills. Problem-solving abilities with a flexible, adaptable approach to challenges. Confidence in navigating multiple software tools and systems to resolve issues. A self-motivated attitude with effective time management skills. What You'll Get: Competitive Pay: $17.31 per hour, with opportunities for performance-based incentives. Comprehensive Benefits: Full health insurance package, including medical, dental, and vision coverage. Cell Phone Perks: $25/month per line for unlimited phone, text, and data (restrictions may apply). Training and Growth: Paid training to set you up for success. Career advancement opportunities with a globally renowned leader in technology innovation. Referral Bonuses: Earn ongoing bonuses for referring new employees through our Referral for Life Program. Supportive, Inclusive Environment: Thrive in a dynamic virtual work environment with a team that's dedicated to your success. Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans. Remote Work Requirements Private Workspace: A quiet, dedicated workspace with no distractions. Ergonomics: A comfortable desk setup with all necessary equipment. Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable. Why You'll Love Working Here: At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us. Ready to Take the Next Step? Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Job Description It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Join Us as a Technical Support Advisor! Location: Remote Call Center Join Us as a Technical Support Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team! What You'll Be Doing: Customer Service Excellence: Handle customer inquiries via phone, delivering tailored solutions to technical issues. Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations. Technical Support & Troubleshooting: Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. Use multiple systems to research and deliver efficient, real-time solutions. Adaptability in Communication: Connect with a diverse range of customers by adjusting your communication style to meet their needs. Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience. Team Collaboration: Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals. What We're Looking For: Customer Service Focus: Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!). Technical Enthusiasm: A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting. Resilience Under Pressure: Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks. Learning & Growth Mindset: Open to feedback and coaching, with a drive to continuously improve and excel. What You Bring: Proven experience in customer support or technical assistance , ideally in a call center setting. Strong verbal and written communication skills. Problem-solving abilities with a flexible, adaptable approach to challenges. Confidence in navigating multiple software tools and systems to resolve issues. A self-motivated attitude with effective time management skills. What You'll Get: Competitive Pay: $17.31 per hour, with opportunities for performance-based incentives. Comprehensive Benefits: Full health insurance package, including medical, dental, and vision coverage. Cell Phone Perks: $25/month per line for unlimited phone, text, and data (restrictions may apply). Training and Growth: Paid training to set you up for success. Career advancement opportunities with a globally renowned leader in technology innovation. Referral Bonuses: Earn ongoing bonuses for referring new employees through our Referral for Life Program. Supportive, Inclusive Environment: Thrive in a dynamic virtual work environment with a team that's dedicated to your success. Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans. Remote Work Requirements Private Workspace: A quiet, dedicated workspace with no distractions. Ergonomics: A comfortable desk setup with all necessary equipment. Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable. Why You'll Love Working Here: At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us. Ready to Take the Next Step? Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
11/01/2025
Full time
Job Description It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Join Us as a Technical Support Advisor! Location: Remote Call Center Join Us as a Technical Support Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team! What You'll Be Doing: Customer Service Excellence: Handle customer inquiries via phone, delivering tailored solutions to technical issues. Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations. Technical Support & Troubleshooting: Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. Use multiple systems to research and deliver efficient, real-time solutions. Adaptability in Communication: Connect with a diverse range of customers by adjusting your communication style to meet their needs. Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience. Team Collaboration: Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals. What We're Looking For: Customer Service Focus: Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!). Technical Enthusiasm: A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting. Resilience Under Pressure: Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks. Learning & Growth Mindset: Open to feedback and coaching, with a drive to continuously improve and excel. What You Bring: Proven experience in customer support or technical assistance , ideally in a call center setting. Strong verbal and written communication skills. Problem-solving abilities with a flexible, adaptable approach to challenges. Confidence in navigating multiple software tools and systems to resolve issues. A self-motivated attitude with effective time management skills. What You'll Get: Competitive Pay: $17.31 per hour, with opportunities for performance-based incentives. Comprehensive Benefits: Full health insurance package, including medical, dental, and vision coverage. Cell Phone Perks: $25/month per line for unlimited phone, text, and data (restrictions may apply). Training and Growth: Paid training to set you up for success. Career advancement opportunities with a globally renowned leader in technology innovation. Referral Bonuses: Earn ongoing bonuses for referring new employees through our Referral for Life Program. Supportive, Inclusive Environment: Thrive in a dynamic virtual work environment with a team that's dedicated to your success. Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans. Remote Work Requirements Private Workspace: A quiet, dedicated workspace with no distractions. Ergonomics: A comfortable desk setup with all necessary equipment. Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable. Why You'll Love Working Here: At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us. Ready to Take the Next Step? Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Job Description It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Join Us as a Technical Support Advisor! Location: Remote Call Center Join Us as a Technical Support Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team! What You'll Be Doing: Customer Service Excellence: Handle customer inquiries via phone, delivering tailored solutions to technical issues. Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations. Technical Support & Troubleshooting: Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. Use multiple systems to research and deliver efficient, real-time solutions. Adaptability in Communication: Connect with a diverse range of customers by adjusting your communication style to meet their needs. Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience. Team Collaboration: Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals. What We're Looking For: Customer Service Focus: Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!). Technical Enthusiasm: A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting. Resilience Under Pressure: Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks. Learning & Growth Mindset: Open to feedback and coaching, with a drive to continuously improve and excel. What You Bring: Proven experience in customer support or technical assistance , ideally in a call center setting. Strong verbal and written communication skills. Problem-solving abilities with a flexible, adaptable approach to challenges. Confidence in navigating multiple software tools and systems to resolve issues. A self-motivated attitude with effective time management skills. What You'll Get: Competitive Pay: $17.31 per hour, with opportunities for performance-based incentives. Comprehensive Benefits: Full health insurance package, including medical, dental, and vision coverage. Cell Phone Perks: $25/month per line for unlimited phone, text, and data (restrictions may apply). Training and Growth: Paid training to set you up for success. Career advancement opportunities with a globally renowned leader in technology innovation. Referral Bonuses: Earn ongoing bonuses for referring new employees through our Referral for Life Program. Supportive, Inclusive Environment: Thrive in a dynamic virtual work environment with a team that's dedicated to your success. Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans. Remote Work Requirements Private Workspace: A quiet, dedicated workspace with no distractions. Ergonomics: A comfortable desk setup with all necessary equipment. Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable. Why You'll Love Working Here: At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us. Ready to Take the Next Step? Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
11/01/2025
Full time
Job Description It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Join Us as a Technical Support Advisor! Location: Remote Call Center Join Us as a Technical Support Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team! What You'll Be Doing: Customer Service Excellence: Handle customer inquiries via phone, delivering tailored solutions to technical issues. Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations. Technical Support & Troubleshooting: Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. Use multiple systems to research and deliver efficient, real-time solutions. Adaptability in Communication: Connect with a diverse range of customers by adjusting your communication style to meet their needs. Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience. Team Collaboration: Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals. What We're Looking For: Customer Service Focus: Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!). Technical Enthusiasm: A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting. Resilience Under Pressure: Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks. Learning & Growth Mindset: Open to feedback and coaching, with a drive to continuously improve and excel. What You Bring: Proven experience in customer support or technical assistance , ideally in a call center setting. Strong verbal and written communication skills. Problem-solving abilities with a flexible, adaptable approach to challenges. Confidence in navigating multiple software tools and systems to resolve issues. A self-motivated attitude with effective time management skills. What You'll Get: Competitive Pay: $17.31 per hour, with opportunities for performance-based incentives. Comprehensive Benefits: Full health insurance package, including medical, dental, and vision coverage. Cell Phone Perks: $25/month per line for unlimited phone, text, and data (restrictions may apply). Training and Growth: Paid training to set you up for success. Career advancement opportunities with a globally renowned leader in technology innovation. Referral Bonuses: Earn ongoing bonuses for referring new employees through our Referral for Life Program. Supportive, Inclusive Environment: Thrive in a dynamic virtual work environment with a team that's dedicated to your success. Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans. Remote Work Requirements Private Workspace: A quiet, dedicated workspace with no distractions. Ergonomics: A comfortable desk setup with all necessary equipment. Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable. Why You'll Love Working Here: At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us. Ready to Take the Next Step? Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Job Description It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Join Us as a Technical Support Advisor! Location: Remote Call Center Join Us as a Technical Support Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team! What You'll Be Doing: Customer Service Excellence: Handle customer inquiries via phone, delivering tailored solutions to technical issues. Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations. Technical Support & Troubleshooting: Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. Use multiple systems to research and deliver efficient, real-time solutions. Adaptability in Communication: Connect with a diverse range of customers by adjusting your communication style to meet their needs. Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience. Team Collaboration: Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals. What We're Looking For: Customer Service Focus: Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!). Technical Enthusiasm: A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting. Resilience Under Pressure: Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks. Learning & Growth Mindset: Open to feedback and coaching, with a drive to continuously improve and excel. What You Bring: Proven experience in customer support or technical assistance , ideally in a call center setting. Strong verbal and written communication skills. Problem-solving abilities with a flexible, adaptable approach to challenges. Confidence in navigating multiple software tools and systems to resolve issues. A self-motivated attitude with effective time management skills. What You'll Get: Competitive Pay: $17.31 per hour, with opportunities for performance-based incentives. Comprehensive Benefits: Full health insurance package, including medical, dental, and vision coverage. Cell Phone Perks: $25/month per line for unlimited phone, text, and data (restrictions may apply). Training and Growth: Paid training to set you up for success. Career advancement opportunities with a globally renowned leader in technology innovation. Referral Bonuses: Earn ongoing bonuses for referring new employees through our Referral for Life Program. Supportive, Inclusive Environment: Thrive in a dynamic virtual work environment with a team that's dedicated to your success. Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans. Remote Work Requirements Private Workspace: A quiet, dedicated workspace with no distractions. Ergonomics: A comfortable desk setup with all necessary equipment. Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable. Why You'll Love Working Here: At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us. Ready to Take the Next Step? Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
11/01/2025
Full time
Job Description It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Join Us as a Technical Support Advisor! Location: Remote Call Center Join Us as a Technical Support Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team! What You'll Be Doing: Customer Service Excellence: Handle customer inquiries via phone, delivering tailored solutions to technical issues. Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations. Technical Support & Troubleshooting: Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. Use multiple systems to research and deliver efficient, real-time solutions. Adaptability in Communication: Connect with a diverse range of customers by adjusting your communication style to meet their needs. Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience. Team Collaboration: Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals. What We're Looking For: Customer Service Focus: Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!). Technical Enthusiasm: A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting. Resilience Under Pressure: Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks. Learning & Growth Mindset: Open to feedback and coaching, with a drive to continuously improve and excel. What You Bring: Proven experience in customer support or technical assistance , ideally in a call center setting. Strong verbal and written communication skills. Problem-solving abilities with a flexible, adaptable approach to challenges. Confidence in navigating multiple software tools and systems to resolve issues. A self-motivated attitude with effective time management skills. What You'll Get: Competitive Pay: $17.31 per hour, with opportunities for performance-based incentives. Comprehensive Benefits: Full health insurance package, including medical, dental, and vision coverage. Cell Phone Perks: $25/month per line for unlimited phone, text, and data (restrictions may apply). Training and Growth: Paid training to set you up for success. Career advancement opportunities with a globally renowned leader in technology innovation. Referral Bonuses: Earn ongoing bonuses for referring new employees through our Referral for Life Program. Supportive, Inclusive Environment: Thrive in a dynamic virtual work environment with a team that's dedicated to your success. Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans. Remote Work Requirements Private Workspace: A quiet, dedicated workspace with no distractions. Ergonomics: A comfortable desk setup with all necessary equipment. Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable. Why You'll Love Working Here: At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us. Ready to Take the Next Step? Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. J ob Tit le : Patient Care Advocate Job Location: Remote Eligible Locations: Candidates must reside in one of the listed counties to be considered for this role. Florida: Brevard County, Broward County, Palm Beach Georgia: Sumter County, Jefferson County, Rockdale County, Fulton County, Douglas County, Decalb Count, Bulloch County, Newton Countu and Cherokee County Ohio: Miami County, Mahoning County, Trumbull County Texas: Tarrant County, Dallas County, Harris County, Travis County and Williamson County Mississip: Forrect County, Hinds County and Lee County Alabama: Autauga County, Montgomery County Arkansas: Desha County Maryland: Baltimore County Pennsylvania: Elk County South Carolina: Dorchester County and York County About Us: We are a dedicated team focused on improving access to affordable prescription medications for patients. By partnering with insurance companies, healthcare providers, and pharmacies, we work to reduce the financial burden of medications, ensuring that patients can access the treatments they need without excessive costs. Role Overview: As a key member of our team, you will help patients navigate our Prescription Payment Plan. This involves working closely with patients, insurance providers, healthcare professionals, and pharmacies to ensure seamless enrollment, eligibility verification, cost-sharing, and prescription fulfillment. What You'll Do: Patient Enrollment & Eligibility : Assist patients with enrolling in the program, ensuring all necessary personal and insurance information is provided and verifying eligibility. Prescription Coverage : Help patients confirm that their prescribed medications are covered under the program, and manage the approval process for eligible medications. Cost-Sharing & Payment : Reduce patients' out-of-pocket costs by applying the program benefits. Manage copayments, coinsurance, and assist with additional copay assistance when applicable. Prescription Fulfillment : Coordinate with participating pharmacies to ensure the correct application of benefits during prescription filling, ensuring patients pay the reduced amount. Refills & Continued Use : Support patients by ensuring they continue receiving medications at reduced costs, monitoring adherence to medication regimens, and ensuring continued eligibility. Program Renewal & Updates : Guide patients through annual renewals and inform them about any updates to the program or medication formulary. What We're Looking For: Experience in healthcare, insurance, or customer service (experience with prescription assistance programs is a plus) Strong attention to detail and ability to navigate complex processes Excellent communication skills for working with patients, healthcare providers, and pharmacies A genuine passion for helping others and making a positive impact on their healthcare access The ability to work efficiently and collaboratively within a team environment S ucce ss Factors for Working from Home Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise. Ergonomics : A comfortable desk and chair setup that allows for the proper installation of necessary equipment. Reliable Internet Connection : Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream. Quiet, Distraction-Free Workspace : A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions. Tech-Savvy : Comfort with technology and ability to learn new systems quickly. Self-motivation & Independence : Ability to stay productive and manage your time effectively in a remote environment. Communication Skills : Strong verbal and written communication skills, especially in a virtual setting. Adaptability : Ability to adapt to changing technologies and procedures while working remotely. C ompe nsation & Perks Hourly Pay : $15 per hour Company-Provided Equipment: All necessary equipment will be provided. Comprehensive Benefits : Full health insurance package including medical, dental, and vision coverage. Cell Phone Benefits : $25/month per line for unlimited phone, text, and data (restrictions may apply). Generous Referral Program : Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts. Comprehensive Training : Paid training to ensure you are fully prepared for success. Career Growth : Opportunities for career advancement and professional development within a leading healthcare provider. Work-from-Home Convenience : Save time, and money, and reduce your environmental footprint. Inclusive Culture : We are an Equal Opportunity Employer, including individuals with disabilities and veterans. What Success Looks Like: Reduced out-of-pocket costs for patients through effective cost-sharing and copay assistance Timely and accurate processing of prescription claims and approvals High patient satisfaction with the program's support and streamlined experience Compliance with program requirements and monitoring of patient eligibility for ongoing assistance Why Join Us? Be part of a team that makes a real difference in patients' lives by reducing the cost of necessary medications Opportunity for professional growth in the healthcare and insurance sectors Competitive compensation and benefits package A collaborative, supportive, and innovative work culture Ready to Make an Impact? Join us in making prescription medications more affordable and accessible for those who need them most. If you're ready to help make a difference, we'd love to hear from you! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
10/03/2025
Full time
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. J ob Tit le : Patient Care Advocate Job Location: Remote Eligible Locations: Candidates must reside in one of the listed counties to be considered for this role. Florida: Brevard County, Broward County, Palm Beach Georgia: Sumter County, Jefferson County, Rockdale County, Fulton County, Douglas County, Decalb Count, Bulloch County, Newton Countu and Cherokee County Ohio: Miami County, Mahoning County, Trumbull County Texas: Tarrant County, Dallas County, Harris County, Travis County and Williamson County Mississip: Forrect County, Hinds County and Lee County Alabama: Autauga County, Montgomery County Arkansas: Desha County Maryland: Baltimore County Pennsylvania: Elk County South Carolina: Dorchester County and York County About Us: We are a dedicated team focused on improving access to affordable prescription medications for patients. By partnering with insurance companies, healthcare providers, and pharmacies, we work to reduce the financial burden of medications, ensuring that patients can access the treatments they need without excessive costs. Role Overview: As a key member of our team, you will help patients navigate our Prescription Payment Plan. This involves working closely with patients, insurance providers, healthcare professionals, and pharmacies to ensure seamless enrollment, eligibility verification, cost-sharing, and prescription fulfillment. What You'll Do: Patient Enrollment & Eligibility : Assist patients with enrolling in the program, ensuring all necessary personal and insurance information is provided and verifying eligibility. Prescription Coverage : Help patients confirm that their prescribed medications are covered under the program, and manage the approval process for eligible medications. Cost-Sharing & Payment : Reduce patients' out-of-pocket costs by applying the program benefits. Manage copayments, coinsurance, and assist with additional copay assistance when applicable. Prescription Fulfillment : Coordinate with participating pharmacies to ensure the correct application of benefits during prescription filling, ensuring patients pay the reduced amount. Refills & Continued Use : Support patients by ensuring they continue receiving medications at reduced costs, monitoring adherence to medication regimens, and ensuring continued eligibility. Program Renewal & Updates : Guide patients through annual renewals and inform them about any updates to the program or medication formulary. What We're Looking For: Experience in healthcare, insurance, or customer service (experience with prescription assistance programs is a plus) Strong attention to detail and ability to navigate complex processes Excellent communication skills for working with patients, healthcare providers, and pharmacies A genuine passion for helping others and making a positive impact on their healthcare access The ability to work efficiently and collaboratively within a team environment S ucce ss Factors for Working from Home Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise. Ergonomics : A comfortable desk and chair setup that allows for the proper installation of necessary equipment. Reliable Internet Connection : Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream. Quiet, Distraction-Free Workspace : A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions. Tech-Savvy : Comfort with technology and ability to learn new systems quickly. Self-motivation & Independence : Ability to stay productive and manage your time effectively in a remote environment. Communication Skills : Strong verbal and written communication skills, especially in a virtual setting. Adaptability : Ability to adapt to changing technologies and procedures while working remotely. C ompe nsation & Perks Hourly Pay : $15 per hour Company-Provided Equipment: All necessary equipment will be provided. Comprehensive Benefits : Full health insurance package including medical, dental, and vision coverage. Cell Phone Benefits : $25/month per line for unlimited phone, text, and data (restrictions may apply). Generous Referral Program : Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts. Comprehensive Training : Paid training to ensure you are fully prepared for success. Career Growth : Opportunities for career advancement and professional development within a leading healthcare provider. Work-from-Home Convenience : Save time, and money, and reduce your environmental footprint. Inclusive Culture : We are an Equal Opportunity Employer, including individuals with disabilities and veterans. What Success Looks Like: Reduced out-of-pocket costs for patients through effective cost-sharing and copay assistance Timely and accurate processing of prescription claims and approvals High patient satisfaction with the program's support and streamlined experience Compliance with program requirements and monitoring of patient eligibility for ongoing assistance Why Join Us? Be part of a team that makes a real difference in patients' lives by reducing the cost of necessary medications Opportunity for professional growth in the healthcare and insurance sectors Competitive compensation and benefits package A collaborative, supportive, and innovative work culture Ready to Make an Impact? Join us in making prescription medications more affordable and accessible for those who need them most. If you're ready to help make a difference, we'd love to hear from you! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. J ob Tit le : Patient Care Advocate Job Location: Remote Eligible Locations: Candidates must reside in one of the listed counties to be considered for this role. Florida: Brevard County, Broward County, Palm Beach Georgia: Sumter County, Jefferson County, Rockdale County, Fulton County, Douglas County, Decalb Count, Bulloch County, Newton Countu and Cherokee County Ohio: Miami County, Mahoning County, Trumbull County Texas: Tarrant County, Dallas County, Harris County, Travis County and Williamson County Mississip: Forrect County, Hinds County and Lee County Alabama: Autauga County, Montgomery County Arkansas: Desha County Maryland: Baltimore County Pennsylvania: Elk County South Carolina: Dorchester County and York County About Us: We are a dedicated team focused on improving access to affordable prescription medications for patients. By partnering with insurance companies, healthcare providers, and pharmacies, we work to reduce the financial burden of medications, ensuring that patients can access the treatments they need without excessive costs. Role Overview: As a key member of our team, you will help patients navigate our Prescription Payment Plan. This involves working closely with patients, insurance providers, healthcare professionals, and pharmacies to ensure seamless enrollment, eligibility verification, cost-sharing, and prescription fulfillment. What You'll Do: Patient Enrollment & Eligibility : Assist patients with enrolling in the program, ensuring all necessary personal and insurance information is provided and verifying eligibility. Prescription Coverage : Help patients confirm that their prescribed medications are covered under the program, and manage the approval process for eligible medications. Cost-Sharing & Payment : Reduce patients' out-of-pocket costs by applying the program benefits. Manage copayments, coinsurance, and assist with additional copay assistance when applicable. Prescription Fulfillment : Coordinate with participating pharmacies to ensure the correct application of benefits during prescription filling, ensuring patients pay the reduced amount. Refills & Continued Use : Support patients by ensuring they continue receiving medications at reduced costs, monitoring adherence to medication regimens, and ensuring continued eligibility. Program Renewal & Updates : Guide patients through annual renewals and inform them about any updates to the program or medication formulary. What We're Looking For: Experience in healthcare, insurance, or customer service (experience with prescription assistance programs is a plus) Strong attention to detail and ability to navigate complex processes Excellent communication skills for working with patients, healthcare providers, and pharmacies A genuine passion for helping others and making a positive impact on their healthcare access The ability to work efficiently and collaboratively within a team environment S ucce ss Factors for Working from Home Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise. Ergonomics : A comfortable desk and chair setup that allows for the proper installation of necessary equipment. Reliable Internet Connection : Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream. Quiet, Distraction-Free Workspace : A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions. Tech-Savvy : Comfort with technology and ability to learn new systems quickly. Self-motivation & Independence : Ability to stay productive and manage your time effectively in a remote environment. Communication Skills : Strong verbal and written communication skills, especially in a virtual setting. Adaptability : Ability to adapt to changing technologies and procedures while working remotely. C ompe nsation & Perks Hourly Pay : $15 per hour Company-Provided Equipment: All necessary equipment will be provided. Comprehensive Benefits : Full health insurance package including medical, dental, and vision coverage. Cell Phone Benefits : $25/month per line for unlimited phone, text, and data (restrictions may apply). Generous Referral Program : Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts. Comprehensive Training : Paid training to ensure you are fully prepared for success. Career Growth : Opportunities for career advancement and professional development within a leading healthcare provider. Work-from-Home Convenience : Save time, and money, and reduce your environmental footprint. Inclusive Culture : We are an Equal Opportunity Employer, including individuals with disabilities and veterans. What Success Looks Like: Reduced out-of-pocket costs for patients through effective cost-sharing and copay assistance Timely and accurate processing of prescription claims and approvals High patient satisfaction with the program's support and streamlined experience Compliance with program requirements and monitoring of patient eligibility for ongoing assistance Why Join Us? Be part of a team that makes a real difference in patients' lives by reducing the cost of necessary medications Opportunity for professional growth in the healthcare and insurance sectors Competitive compensation and benefits package A collaborative, supportive, and innovative work culture Ready to Make an Impact? Join us in making prescription medications more affordable and accessible for those who need them most. If you're ready to help make a difference, we'd love to hear from you! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
10/02/2025
Full time
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. J ob Tit le : Patient Care Advocate Job Location: Remote Eligible Locations: Candidates must reside in one of the listed counties to be considered for this role. Florida: Brevard County, Broward County, Palm Beach Georgia: Sumter County, Jefferson County, Rockdale County, Fulton County, Douglas County, Decalb Count, Bulloch County, Newton Countu and Cherokee County Ohio: Miami County, Mahoning County, Trumbull County Texas: Tarrant County, Dallas County, Harris County, Travis County and Williamson County Mississip: Forrect County, Hinds County and Lee County Alabama: Autauga County, Montgomery County Arkansas: Desha County Maryland: Baltimore County Pennsylvania: Elk County South Carolina: Dorchester County and York County About Us: We are a dedicated team focused on improving access to affordable prescription medications for patients. By partnering with insurance companies, healthcare providers, and pharmacies, we work to reduce the financial burden of medications, ensuring that patients can access the treatments they need without excessive costs. Role Overview: As a key member of our team, you will help patients navigate our Prescription Payment Plan. This involves working closely with patients, insurance providers, healthcare professionals, and pharmacies to ensure seamless enrollment, eligibility verification, cost-sharing, and prescription fulfillment. What You'll Do: Patient Enrollment & Eligibility : Assist patients with enrolling in the program, ensuring all necessary personal and insurance information is provided and verifying eligibility. Prescription Coverage : Help patients confirm that their prescribed medications are covered under the program, and manage the approval process for eligible medications. Cost-Sharing & Payment : Reduce patients' out-of-pocket costs by applying the program benefits. Manage copayments, coinsurance, and assist with additional copay assistance when applicable. Prescription Fulfillment : Coordinate with participating pharmacies to ensure the correct application of benefits during prescription filling, ensuring patients pay the reduced amount. Refills & Continued Use : Support patients by ensuring they continue receiving medications at reduced costs, monitoring adherence to medication regimens, and ensuring continued eligibility. Program Renewal & Updates : Guide patients through annual renewals and inform them about any updates to the program or medication formulary. What We're Looking For: Experience in healthcare, insurance, or customer service (experience with prescription assistance programs is a plus) Strong attention to detail and ability to navigate complex processes Excellent communication skills for working with patients, healthcare providers, and pharmacies A genuine passion for helping others and making a positive impact on their healthcare access The ability to work efficiently and collaboratively within a team environment S ucce ss Factors for Working from Home Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise. Ergonomics : A comfortable desk and chair setup that allows for the proper installation of necessary equipment. Reliable Internet Connection : Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream. Quiet, Distraction-Free Workspace : A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions. Tech-Savvy : Comfort with technology and ability to learn new systems quickly. Self-motivation & Independence : Ability to stay productive and manage your time effectively in a remote environment. Communication Skills : Strong verbal and written communication skills, especially in a virtual setting. Adaptability : Ability to adapt to changing technologies and procedures while working remotely. C ompe nsation & Perks Hourly Pay : $15 per hour Company-Provided Equipment: All necessary equipment will be provided. Comprehensive Benefits : Full health insurance package including medical, dental, and vision coverage. Cell Phone Benefits : $25/month per line for unlimited phone, text, and data (restrictions may apply). Generous Referral Program : Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts. Comprehensive Training : Paid training to ensure you are fully prepared for success. Career Growth : Opportunities for career advancement and professional development within a leading healthcare provider. Work-from-Home Convenience : Save time, and money, and reduce your environmental footprint. Inclusive Culture : We are an Equal Opportunity Employer, including individuals with disabilities and veterans. What Success Looks Like: Reduced out-of-pocket costs for patients through effective cost-sharing and copay assistance Timely and accurate processing of prescription claims and approvals High patient satisfaction with the program's support and streamlined experience Compliance with program requirements and monitoring of patient eligibility for ongoing assistance Why Join Us? Be part of a team that makes a real difference in patients' lives by reducing the cost of necessary medications Opportunity for professional growth in the healthcare and insurance sectors Competitive compensation and benefits package A collaborative, supportive, and innovative work culture Ready to Make an Impact? Join us in making prescription medications more affordable and accessible for those who need them most. If you're ready to help make a difference, we'd love to hear from you! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. J ob Tit le : Patient Care Advocate Job Location: Remote Eligible Locations: Candidates must reside in one of the listed counties to be considered for this role. Florida: Brevard County, Broward County, Palm Beach Georgia: Sumter County, Jefferson County, Rockdale County, Fulton County, Douglas County, Decalb Count, Bulloch County, Newton Countu and Cherokee County Ohio: Miami County, Mahoning County, Trumbull County Texas: Tarrant County, Dallas County, Harris County, Travis County and Williamson County Mississip: Forrect County, Hinds County and Lee County Alabama: Autauga County, Montgomery County Arkansas: Desha County Maryland: Baltimore County Pennsylvania: Elk County South Carolina: Dorchester County and York County About Us: We are a dedicated team focused on improving access to affordable prescription medications for patients. By partnering with insurance companies, healthcare providers, and pharmacies, we work to reduce the financial burden of medications, ensuring that patients can access the treatments they need without excessive costs. Role Overview: As a key member of our team, you will help patients navigate our Prescription Payment Plan. This involves working closely with patients, insurance providers, healthcare professionals, and pharmacies to ensure seamless enrollment, eligibility verification, cost-sharing, and prescription fulfillment. What You'll Do: Patient Enrollment & Eligibility : Assist patients with enrolling in the program, ensuring all necessary personal and insurance information is provided and verifying eligibility. Prescription Coverage : Help patients confirm that their prescribed medications are covered under the program, and manage the approval process for eligible medications. Cost-Sharing & Payment : Reduce patients' out-of-pocket costs by applying the program benefits. Manage copayments, coinsurance, and assist with additional copay assistance when applicable. Prescription Fulfillment : Coordinate with participating pharmacies to ensure the correct application of benefits during prescription filling, ensuring patients pay the reduced amount. Refills & Continued Use : Support patients by ensuring they continue receiving medications at reduced costs, monitoring adherence to medication regimens, and ensuring continued eligibility. Program Renewal & Updates : Guide patients through annual renewals and inform them about any updates to the program or medication formulary. What We're Looking For: Experience in healthcare, insurance, or customer service (experience with prescription assistance programs is a plus) Strong attention to detail and ability to navigate complex processes Excellent communication skills for working with patients, healthcare providers, and pharmacies A genuine passion for helping others and making a positive impact on their healthcare access The ability to work efficiently and collaboratively within a team environment S ucce ss Factors for Working from Home Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise. Ergonomics : A comfortable desk and chair setup that allows for the proper installation of necessary equipment. Reliable Internet Connection : Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream. Quiet, Distraction-Free Workspace : A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions. Tech-Savvy : Comfort with technology and ability to learn new systems quickly. Self-motivation & Independence : Ability to stay productive and manage your time effectively in a remote environment. Communication Skills : Strong verbal and written communication skills, especially in a virtual setting. Adaptability : Ability to adapt to changing technologies and procedures while working remotely. C ompe nsation & Perks Hourly Pay : $15 per hour Company-Provided Equipment: All necessary equipment will be provided. Comprehensive Benefits : Full health insurance package including medical, dental, and vision coverage. Cell Phone Benefits : $25/month per line for unlimited phone, text, and data (restrictions may apply). Generous Referral Program : Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts. Comprehensive Training : Paid training to ensure you are fully prepared for success. Career Growth : Opportunities for career advancement and professional development within a leading healthcare provider. Work-from-Home Convenience : Save time, and money, and reduce your environmental footprint. Inclusive Culture : We are an Equal Opportunity Employer, including individuals with disabilities and veterans. What Success Looks Like: Reduced out-of-pocket costs for patients through effective cost-sharing and copay assistance Timely and accurate processing of prescription claims and approvals High patient satisfaction with the program's support and streamlined experience Compliance with program requirements and monitoring of patient eligibility for ongoing assistance Why Join Us? Be part of a team that makes a real difference in patients' lives by reducing the cost of necessary medications Opportunity for professional growth in the healthcare and insurance sectors Competitive compensation and benefits package A collaborative, supportive, and innovative work culture Ready to Make an Impact? Join us in making prescription medications more affordable and accessible for those who need them most. If you're ready to help make a difference, we'd love to hear from you! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
10/02/2025
Full time
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. J ob Tit le : Patient Care Advocate Job Location: Remote Eligible Locations: Candidates must reside in one of the listed counties to be considered for this role. Florida: Brevard County, Broward County, Palm Beach Georgia: Sumter County, Jefferson County, Rockdale County, Fulton County, Douglas County, Decalb Count, Bulloch County, Newton Countu and Cherokee County Ohio: Miami County, Mahoning County, Trumbull County Texas: Tarrant County, Dallas County, Harris County, Travis County and Williamson County Mississip: Forrect County, Hinds County and Lee County Alabama: Autauga County, Montgomery County Arkansas: Desha County Maryland: Baltimore County Pennsylvania: Elk County South Carolina: Dorchester County and York County About Us: We are a dedicated team focused on improving access to affordable prescription medications for patients. By partnering with insurance companies, healthcare providers, and pharmacies, we work to reduce the financial burden of medications, ensuring that patients can access the treatments they need without excessive costs. Role Overview: As a key member of our team, you will help patients navigate our Prescription Payment Plan. This involves working closely with patients, insurance providers, healthcare professionals, and pharmacies to ensure seamless enrollment, eligibility verification, cost-sharing, and prescription fulfillment. What You'll Do: Patient Enrollment & Eligibility : Assist patients with enrolling in the program, ensuring all necessary personal and insurance information is provided and verifying eligibility. Prescription Coverage : Help patients confirm that their prescribed medications are covered under the program, and manage the approval process for eligible medications. Cost-Sharing & Payment : Reduce patients' out-of-pocket costs by applying the program benefits. Manage copayments, coinsurance, and assist with additional copay assistance when applicable. Prescription Fulfillment : Coordinate with participating pharmacies to ensure the correct application of benefits during prescription filling, ensuring patients pay the reduced amount. Refills & Continued Use : Support patients by ensuring they continue receiving medications at reduced costs, monitoring adherence to medication regimens, and ensuring continued eligibility. Program Renewal & Updates : Guide patients through annual renewals and inform them about any updates to the program or medication formulary. What We're Looking For: Experience in healthcare, insurance, or customer service (experience with prescription assistance programs is a plus) Strong attention to detail and ability to navigate complex processes Excellent communication skills for working with patients, healthcare providers, and pharmacies A genuine passion for helping others and making a positive impact on their healthcare access The ability to work efficiently and collaboratively within a team environment S ucce ss Factors for Working from Home Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise. Ergonomics : A comfortable desk and chair setup that allows for the proper installation of necessary equipment. Reliable Internet Connection : Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream. Quiet, Distraction-Free Workspace : A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions. Tech-Savvy : Comfort with technology and ability to learn new systems quickly. Self-motivation & Independence : Ability to stay productive and manage your time effectively in a remote environment. Communication Skills : Strong verbal and written communication skills, especially in a virtual setting. Adaptability : Ability to adapt to changing technologies and procedures while working remotely. C ompe nsation & Perks Hourly Pay : $15 per hour Company-Provided Equipment: All necessary equipment will be provided. Comprehensive Benefits : Full health insurance package including medical, dental, and vision coverage. Cell Phone Benefits : $25/month per line for unlimited phone, text, and data (restrictions may apply). Generous Referral Program : Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts. Comprehensive Training : Paid training to ensure you are fully prepared for success. Career Growth : Opportunities for career advancement and professional development within a leading healthcare provider. Work-from-Home Convenience : Save time, and money, and reduce your environmental footprint. Inclusive Culture : We are an Equal Opportunity Employer, including individuals with disabilities and veterans. What Success Looks Like: Reduced out-of-pocket costs for patients through effective cost-sharing and copay assistance Timely and accurate processing of prescription claims and approvals High patient satisfaction with the program's support and streamlined experience Compliance with program requirements and monitoring of patient eligibility for ongoing assistance Why Join Us? Be part of a team that makes a real difference in patients' lives by reducing the cost of necessary medications Opportunity for professional growth in the healthcare and insurance sectors Competitive compensation and benefits package A collaborative, supportive, and innovative work culture Ready to Make an Impact? Join us in making prescription medications more affordable and accessible for those who need them most. If you're ready to help make a difference, we'd love to hear from you! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. J ob Tit le : Patient Care Advocate Job Location: Remote Eligible Locations: Candidates must reside in one of the listed counties to be considered for this role. Florida: Brevard County, Broward County, Palm Beach Georgia: Sumter County, Jefferson County, Rockdale County, Fulton County, Douglas County, Decalb Count, Bulloch County, Newton Countu and Cherokee County Ohio: Miami County, Mahoning County, Trumbull County Texas: Tarrant County, Dallas County, Harris County, Travis County and Williamson County Mississip: Forrect County, Hinds County and Lee County Alabama: Autauga County, Montgomery County Arkansas: Desha County Maryland: Baltimore County Pennsylvania: Elk County South Carolina: Dorchester County and York County About Us: We are a dedicated team focused on improving access to affordable prescription medications for patients. By partnering with insurance companies, healthcare providers, and pharmacies, we work to reduce the financial burden of medications, ensuring that patients can access the treatments they need without excessive costs. Role Overview: As a key member of our team, you will help patients navigate our Prescription Payment Plan. This involves working closely with patients, insurance providers, healthcare professionals, and pharmacies to ensure seamless enrollment, eligibility verification, cost-sharing, and prescription fulfillment. What You'll Do: Patient Enrollment & Eligibility : Assist patients with enrolling in the program, ensuring all necessary personal and insurance information is provided and verifying eligibility. Prescription Coverage : Help patients confirm that their prescribed medications are covered under the program, and manage the approval process for eligible medications. Cost-Sharing & Payment : Reduce patients' out-of-pocket costs by applying the program benefits. Manage copayments, coinsurance, and assist with additional copay assistance when applicable. Prescription Fulfillment : Coordinate with participating pharmacies to ensure the correct application of benefits during prescription filling, ensuring patients pay the reduced amount. Refills & Continued Use : Support patients by ensuring they continue receiving medications at reduced costs, monitoring adherence to medication regimens, and ensuring continued eligibility. Program Renewal & Updates : Guide patients through annual renewals and inform them about any updates to the program or medication formulary. What We're Looking For: Experience in healthcare, insurance, or customer service (experience with prescription assistance programs is a plus) Strong attention to detail and ability to navigate complex processes Excellent communication skills for working with patients, healthcare providers, and pharmacies A genuine passion for helping others and making a positive impact on their healthcare access The ability to work efficiently and collaboratively within a team environment S ucce ss Factors for Working from Home Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise. Ergonomics : A comfortable desk and chair setup that allows for the proper installation of necessary equipment. Reliable Internet Connection : Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream. Quiet, Distraction-Free Workspace : A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions. Tech-Savvy : Comfort with technology and ability to learn new systems quickly. Self-motivation & Independence : Ability to stay productive and manage your time effectively in a remote environment. Communication Skills : Strong verbal and written communication skills, especially in a virtual setting. Adaptability : Ability to adapt to changing technologies and procedures while working remotely. C ompe nsation & Perks Hourly Pay : $15 per hour Company-Provided Equipment: All necessary equipment will be provided. Comprehensive Benefits : Full health insurance package including medical, dental, and vision coverage. Cell Phone Benefits : $25/month per line for unlimited phone, text, and data (restrictions may apply). Generous Referral Program : Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts. Comprehensive Training : Paid training to ensure you are fully prepared for success. Career Growth : Opportunities for career advancement and professional development within a leading healthcare provider. Work-from-Home Convenience : Save time, and money, and reduce your environmental footprint. Inclusive Culture : We are an Equal Opportunity Employer, including individuals with disabilities and veterans. What Success Looks Like: Reduced out-of-pocket costs for patients through effective cost-sharing and copay assistance Timely and accurate processing of prescription claims and approvals High patient satisfaction with the program's support and streamlined experience Compliance with program requirements and monitoring of patient eligibility for ongoing assistance Why Join Us? Be part of a team that makes a real difference in patients' lives by reducing the cost of necessary medications Opportunity for professional growth in the healthcare and insurance sectors Competitive compensation and benefits package A collaborative, supportive, and innovative work culture Ready to Make an Impact? Join us in making prescription medications more affordable and accessible for those who need them most. If you're ready to help make a difference, we'd love to hear from you! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
10/02/2025
Full time
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. J ob Tit le : Patient Care Advocate Job Location: Remote Eligible Locations: Candidates must reside in one of the listed counties to be considered for this role. Florida: Brevard County, Broward County, Palm Beach Georgia: Sumter County, Jefferson County, Rockdale County, Fulton County, Douglas County, Decalb Count, Bulloch County, Newton Countu and Cherokee County Ohio: Miami County, Mahoning County, Trumbull County Texas: Tarrant County, Dallas County, Harris County, Travis County and Williamson County Mississip: Forrect County, Hinds County and Lee County Alabama: Autauga County, Montgomery County Arkansas: Desha County Maryland: Baltimore County Pennsylvania: Elk County South Carolina: Dorchester County and York County About Us: We are a dedicated team focused on improving access to affordable prescription medications for patients. By partnering with insurance companies, healthcare providers, and pharmacies, we work to reduce the financial burden of medications, ensuring that patients can access the treatments they need without excessive costs. Role Overview: As a key member of our team, you will help patients navigate our Prescription Payment Plan. This involves working closely with patients, insurance providers, healthcare professionals, and pharmacies to ensure seamless enrollment, eligibility verification, cost-sharing, and prescription fulfillment. What You'll Do: Patient Enrollment & Eligibility : Assist patients with enrolling in the program, ensuring all necessary personal and insurance information is provided and verifying eligibility. Prescription Coverage : Help patients confirm that their prescribed medications are covered under the program, and manage the approval process for eligible medications. Cost-Sharing & Payment : Reduce patients' out-of-pocket costs by applying the program benefits. Manage copayments, coinsurance, and assist with additional copay assistance when applicable. Prescription Fulfillment : Coordinate with participating pharmacies to ensure the correct application of benefits during prescription filling, ensuring patients pay the reduced amount. Refills & Continued Use : Support patients by ensuring they continue receiving medications at reduced costs, monitoring adherence to medication regimens, and ensuring continued eligibility. Program Renewal & Updates : Guide patients through annual renewals and inform them about any updates to the program or medication formulary. What We're Looking For: Experience in healthcare, insurance, or customer service (experience with prescription assistance programs is a plus) Strong attention to detail and ability to navigate complex processes Excellent communication skills for working with patients, healthcare providers, and pharmacies A genuine passion for helping others and making a positive impact on their healthcare access The ability to work efficiently and collaboratively within a team environment S ucce ss Factors for Working from Home Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise. Ergonomics : A comfortable desk and chair setup that allows for the proper installation of necessary equipment. Reliable Internet Connection : Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream. Quiet, Distraction-Free Workspace : A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions. Tech-Savvy : Comfort with technology and ability to learn new systems quickly. Self-motivation & Independence : Ability to stay productive and manage your time effectively in a remote environment. Communication Skills : Strong verbal and written communication skills, especially in a virtual setting. Adaptability : Ability to adapt to changing technologies and procedures while working remotely. C ompe nsation & Perks Hourly Pay : $15 per hour Company-Provided Equipment: All necessary equipment will be provided. Comprehensive Benefits : Full health insurance package including medical, dental, and vision coverage. Cell Phone Benefits : $25/month per line for unlimited phone, text, and data (restrictions may apply). Generous Referral Program : Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts. Comprehensive Training : Paid training to ensure you are fully prepared for success. Career Growth : Opportunities for career advancement and professional development within a leading healthcare provider. Work-from-Home Convenience : Save time, and money, and reduce your environmental footprint. Inclusive Culture : We are an Equal Opportunity Employer, including individuals with disabilities and veterans. What Success Looks Like: Reduced out-of-pocket costs for patients through effective cost-sharing and copay assistance Timely and accurate processing of prescription claims and approvals High patient satisfaction with the program's support and streamlined experience Compliance with program requirements and monitoring of patient eligibility for ongoing assistance Why Join Us? Be part of a team that makes a real difference in patients' lives by reducing the cost of necessary medications Opportunity for professional growth in the healthcare and insurance sectors Competitive compensation and benefits package A collaborative, supportive, and innovative work culture Ready to Make an Impact? Join us in making prescription medications more affordable and accessible for those who need them most. If you're ready to help make a difference, we'd love to hear from you! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
09/20/2021
Full time
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
09/20/2021
Full time
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
09/20/2021
Full time
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
09/20/2021
Full time
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
09/20/2021
Full time
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
09/20/2021
Full time
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
09/20/2021
Full time
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
09/20/2021
Full time
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
09/20/2021
Full time
Unlimi ted earning poten tial! What's your potential? VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility, and Inventiveness. As a Customer Service Representative at VXI, you are delighted to provide outstanding service to our client's customers by answering their inbound phone calls. Your overall goal is to effectively diagnose the customer's needs and to provide world class support/solutions, while ensuring high satisfaction. Scope of Responsibility Assist and educate customers with services, answer questions and troubleshoot issues, there may be some upselling involved depending on the campaign Communicate and explain the value and benefits of services to customers by establishing relationships and building strong rapport. Personalize each call with our listen, care, connect strategies. Resolve customer concerns, prevent future issues, and promote client's services in a respectful and professional manner Accurately log customer interactions into systems; update logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution You'll Receive Competitive Salary + potential for additional incentive pay Eligible for Performance Incentives Paid Training Health Insurance (Medical, Dental, Vision, 401K) Fun Work Environment Abundant Advancement Opportunities PTO Accrual Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves Minimum of one-year's customer contact experience either in a face-to-face position or over the telephone. You will love our fun work environment and endless opportunity for growth!
