CAN Community Health

Description: Statement of Purpose: The position is responsible for community development and planning, grant writing involvement, prevention program development, program implementation, managing HIV prevention programs and supervision of staff. Primary Tasks: Implementation of HIV prevention programs. Maintains confidentiality regarding patient and/or family in accordance with professional standards. Instructs clinic team members to coordinate patient services. Insures confidential and anonymous testing to the community. Processes documentation required by state and local funding sources as required. Works as liaison between agency and organizations involved in community planning and development forums. Monitors the recruitment, training and coordination of volunteers to assist with anonymous testing and HIV education. Presents HIV education to staff and volunteers as part of the orientation process as needed. Develops goals and objectives relative to prevention and education. Develops and fosters networking relationships with community and support resources. Hires and supervises employees, assigns and schedules work, monitors work performance, handles personnel operations including: performance appraisals, promotions, transfers, dismissals, time off and preparing time sheets. Resolves problems and ensures compliance with regulations and standards. Retains supply of contraceptives, brochures and other materials necessary for prevention department activities. Promotes and practices CAN Community Health, Inc.'s values and mission, and adheres to all policies and procedures. Willingness to work on nights and weekends as needed. Secondary Tasks: Practices safety, environmental and/or infection control methods. Continues professional training and education to advance knowledge and skills of HIV/AIDS. Participates in continuous quality improvement of services rendered to CAN clients. Utilizes resources and supplies in a cost-effective manner. Demonstrates courtesy respect in all interpersonal relationships with CAN clients, staff and visitors. Maintains professional manner in all aspects of job tasks. Responsible To: Vice President of Education & Program Services Salary : Starting at $62,000-$74,000 based on education and experience. Requirements: Knowledge, Skills and Abilities Required: Fluent in English and Spanish. Effective communication and interpersonal skills with patients, visitors and staff members. Ability to utilize problem-solving techniques, a self-starter, work effectively, organized and perform multiple tasks simultaneously. Ability to read, understand, follow and enforce safety procedures. Valid driver's license, ability to operate a motor vehicle. Physical Requirements: Neat, professional appearance. LIGHT- Exerts up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body. Involves sitting most of the time, but may involve walking or standing for brief periods of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Education/Professional Experience: Bachelor's degree of an accredited school or equivalent experience in social services. HIV prevention/intervention experience. Social Networking Strategies trained and qualified. CAN Required Training: General Orientation HIV/AIDS Violence in the Workplace Sexual Harassment HIPAA Health Stream Courses (as assigned) Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of and employee for this job. Duties, responsibilities and activities may change with or without notice. CAN is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. PIaf0819ac6-

Description: Statement of Purpose: The position is responsible for community development and planning, grant writing involvement, prevention program development, program implementation, managing HIV prevention programs and supervision of staff. Primary Tasks: Implementation of HIV prevention programs. Maintains confidentiality regarding patient and/or family in accordance with professional standards. Instructs clinic team members to coordinate patient services. Insures confidential and anonymous testing to the community. Processes documentation required by state and local funding sources as required. Works as liaison between agency and organizations involved in community planning and development forums. Monitors the recruitment, training and coordination of volunteers to assist with anonymous testing and HIV education. Presents HIV education to staff and volunteers as part of the orientation process as needed. Develops goals and objectives relative to prevention and education. Develops and fosters networking relationships with community and support resources. Hires and supervises employees, assigns and schedules work, monitors work performance, handles personnel operations including: performance appraisals, promotions, transfers, dismissals, time off and preparing time sheets. Resolves problems and ensures compliance with regulations and standards. Retains supply of contraceptives, brochures and other materials necessary for prevention department activities. Promotes and practices CAN Community Health, Inc.'s values and mission, and adheres to all policies and procedures. Willingness to work on nights and weekends as needed. Secondary Tasks: Practices safety, environmental and/or infection control methods. Continues professional training and education to advance knowledge and skills of HIV/AIDS. Participates in continuous quality improvement of services rendered to CAN clients. Utilizes resources and supplies in a cost-effective manner. Demonstrates courtesy respect in all interpersonal relationships with CAN clients, staff and visitors. Maintains professional manner in all aspects of job tasks. Responsible To: Vice President of Education & Program Services Salary : Starting at $62,000-$74,000 based on education and experience. Requirements: Knowledge, Skills and Abilities Required: Fluent in English and Spanish. Effective communication and interpersonal skills with patients, visitors and staff members. Ability to utilize problem-solving techniques, a self-starter, work effectively, organized and perform multiple tasks simultaneously. Ability to read, understand, follow and enforce safety procedures. Valid driver's license, ability to operate a motor vehicle. Physical Requirements: Neat, professional appearance. LIGHT- Exerts up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body. Involves sitting most of the time, but may involve walking or standing for brief periods of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Education/Professional Experience: Bachelor's degree of an accredited school or equivalent experience in social services. HIV prevention/intervention experience. Social Networking Strategies trained and qualified. CAN Required Training: General Orientation HIV/AIDS Violence in the Workplace Sexual Harassment HIPAA Health Stream Courses (as assigned) Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of and employee for this job. Duties, responsibilities and activities may change with or without notice. CAN is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. PIde10f1b2360c-1595

Job Description: CAN Community Health is now hiring: Medical Assistants - Sign-On Bonus if you apply between August 27, 2025 and October 29, 2025 Locations: Florida - Cape Coral, Clearwater, Daytona, Fort Lauderdale, Fort Myers, Jacksonville, Lake Worth, Miami, Northport, Orlando, Pensacola, Sarasota, St. Petersburgh, Tampa, Texas - Arlington, S. Carolina - Columbia, Virginia - Norfolk, Nevada - Las Vegas, Arizona - Phoenix Schedule: Full-Time Day Shift Monday-Thursday 8:00 am-5:00 pm Friday 8:30am-12:30 pm Are you passionate about patient care and ready to make a difference every day? We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award. Why You'll Love It Here Competitive pay Generous paid PTO and Sick time 11 Paid Company Holidays Paid training and certification support Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 8% of your contribution additional match of 1%. Tuition Reimbursement Plan Other voluntary plans are available to support you and your family Career growth opportunities in a supportive environment What You'll Do As a Medical Assistant, you'll be the heartbeat of our clinic, supporting physicians and patients with: Medical intake procedures include vital signs and history. Record and reports symptoms, reactions, treatments and changes in patient's conditions. Perform immunizations and injections Perform phlebotomy Document patient care Complete medical prior authorization and documentation requirements Collaborate with clinic team members to coordinate patient services. Creating a warm, welcoming experience for every patient Assist with Front Desk tasks as necessary to support clinic including: Greeting patients Answering phones Scheduling and confirming patient appointments Collect and process payments Verifying insurance information What We're Looking For High school diploma or GED Completion of a Medical Assistant training program Certification (CMA, RMA, or CCMA) preferred-or willingness to obtain within 6 months of hire CPR certification Ready to Apply? Apply Now and take the next step in your healthcare career. We can't wait to meet you! PI4af2e5ec5-

Description: CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, has an exciting opportunity for a Pharmacy Technician. We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We offer a good quality of life with an excellent daytime schedule, competitive pay with a bonus plan, premiere benefits package with a retirement plan with a generous company matching contribution. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award. CAN is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer. You can find out more about us by visiting our website at . Apply Today! Salary: Starting at $22-$25 per hour based on experience. Qualifications: Has a High School Diploma or GED and completion of a board-approved pharmacy technician-training program with at least 2 years of experience in a medical insurance/billing/customer service environment. Holds a valid Florida Pharmacy Technician License and is in good standings with the Florida Board of Pharmacy and all other held licenses are in good standing. Advanced skill in Microsoft Office Suite with emphasis in Excel and Access preferred and data entry. Able to learn new software with ease. Must have strong commitment and focus to customer service, excellent verbal and written communication skills, teamwork orientation, organized and able to manage competing priorities, good judgment, resourcefulness in problem solving, and able to take and follow through with delegated tasks and accountability. Additional Preferred Qualifications and Certifications: Telephonic Customer Service Rep, Medical or Durable Medical Equipment (DME)Biller, Experience with contacting medical insurance companies, verifying benefits/coverage and facilitating/managing the prior authorization process in a specialty or infusion pharmacy. Bilingual - Spanish and English. Position Summary: The Pharmacy Technician is responsible for responding to inbound and outbound calls to customers while ensuring a high level of customer service and maximizing productivity. Direct in-person and phone-based customer interaction to answer and resolve a wide variety of inquiries. Answer questions related to pharmacy services, delivery inquiries, complete refill calls and pharmacy assistance calls. Interacts with a company's customers to provide them with information to address inquiries regarding products and services and timeliness of receipt of goods and services. In addition, they deal with and help resolve any customer complaints. Receive and process new pharmacy referrals, verify insurance coverage, facilitate prior authorization requests, accurately transcribing prescriptions, generating reports that follow the cycle fill calendar to send and follow-up with refill requests via escribe, facsimile or by phone, coordinating delivery and serve as the first point of contact for service-related inquiries and associated needs. This includes supporting pharmacological services by editing fill list verification including insurance information, last fill date, billing, toting, aligning (short fill) patient's medications by following the cycle fill calendar, and updating patient information when necessary. Coordinates the initiation of care with patient/caregiver, referral source, and other providers of care. The Pharmacy Technician enters patient information into the patient record accurately and completely and maintains all patient records according to HIPAA privacy and security regulations. This is a non-exempt position that reports directly to the Pharmacy Manager. In the absence of the Pharmacy Manager, this position will report to the Director of Operations. Knowledge, Skills, and Abilities Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated. Has a pleasant, patient and friendly attitude. Demonstrated passion for excellence with respect to treating and caring for customers. Ability to communicate clearly and professionally, both verbally and in writing. Has ability and can handle complaints and unpleasant customers. Strong decision making and analytical abilities. Strong detail orientation and communication/listening skills. Ability to work well with customers, providers and co-workers. Possess a strong work ethic and team player mentality. Ability and willingness to move with purpose and a strong sense of urgency. Is reliable. Willingness to work a flexible schedule and occasional overtime when needed. Accuracy and attention to detail. Ability to work in a busy, fast paced pharmacy Ability to organize and prioritize a variety of tasks/projects, Ability to multi-task. Ability to work within strict time frames and resolute deadlines. Ability to quickly and completely document information. Accurate data entry skills. Have typing skills of at least 30 wpm. Strong interpersonal skills. Answer phones and respond to customer questions and requests for assistance. Customer service experience including conflict resolution skills and the ability to work with difficult customers. Ability to learn and use multiple computer software applications. Experience with contacting medical insurance companies, verifying benefits/coverage billing and facilitating/managing the prior authorization process. Knowledge of the principles and practices involved in the dispensing of prescriptions, stock control and record keeping related to the work. Accurately prepare medication order/prescription Understand, observe, and comply with State/Federal laws at practice site Collect pertinent patient information for use by the pharmacist from the chart or patient profile with efficiency and accuracy Communicate appropriately with the level of understanding of one's audience: Use different strategies for communicating with non-English speakers or patients who are impaired i.e. deaf, cognitively impaired, etc. Understands PA process. Familiar with other resources to assist patient with access to medication (i.e. co-pay cards, foundations, patience assistance programs, etc.) Experience in Microsoft Office (Word, Excel, Outlook, etc.) Physical Demands: The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Pick and pinch small tablets with fingers, and seize, hold, grasp or turn objects with hands. Perceive the size, shape, temperature, or texture of objects by touching with fingertips. See objects at close vision and be able to identify and distinguish colors. Viewing computer monitor and using keyboard for long periods. Lift and push or pull up to 10 pounds. Lift and push or pull up to 10 pounds. Generally, the job requires 60% sitting, 20% walking, and 20% standing. Work is performed primarily in a production like setting. The noise level in the work environment is usually quiet. This job is performed in a generally clean and healthy environment. Work Environment: This job is performed in a generally clean and healthy environment. This job is performed in a generally clean and healthy environment. Work is performed primarily in a fast pace production like setting. The noise level in the work environment is usually quiet. DIRECT DUTIES AND RESPONSIBILITIES: Data Entry/Cycle Fill/ Health Benefits Sorts and prioritize delivery notifications and patient contacts pertaining to such. Maintain ongoing tracking and appropriate documentation on contact preferences and updates customer care notes/CRM as patient demographics and preferences change. Keep records of customer interactions. Puts detailed notes in patient profiles. Writes notes using standard format of: date - note - first, middle and last initials (Ex: 00/00/00 - Sig required with UPS delivery - ABC). Promote team awareness and ensures patient safety. Gathers patient information accurately and completely by utilizing appropriate templates in QS1. Assembles patient's electronic medical record accurately and completely. Verifies insurance eligibility prior to handing off enrollment to the pharmacy for order processing. Assemble information concerning patient's background and referral needs, per referral guidelines, and provides appropriate information to the pharmacists. Establish and maintain patient profiles, including data entry of patient demographics, medications, medical conditions, allergies and insurance information. Serve as retention specialist following up with patients that have not had medications filled with the past 30 days and documenting findings. Effectively manage large amounts of incoming calls. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution . click apply for full job details

Description: CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, has an exciting opportunity for a Practice Administrator 2. We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We offer a good quality of life with an excellent daytime schedule, competitive pay with a bonus plan, premiere benefits package with a retirement plan with a generous company matching contribution. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award. CAN is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer. You can find out more about us by visiting our website at . Apply Today! Salary: Starting at $90,000-$110,000 annually based on experience. Statement of Purpose: This role, reporting to the Regional Director of Clinical Operations, drives daily operations and ensures the seamless management of the facility. This position demands strong leadership and strategic execution to achieve organizational goals. This position will direct, coordinate, and integrate practice resources to meet both short-term and long-term organizational goals. This individual will assist in the implementation and enforcement of policies and procedures, onboard and train staff on new policies and processes, ensure compliance, report issues, and recommend solutions. They will also work closely with the staff and providers to ensure location compliance with applicable regulatory standards. (e.g., OSHA, DOH, DOL, HIPAA, etc.) Career Path: Practice Administrators manage a varying degree of work depending on the size and scope of location(s) they oversee. There are three Practice Administrator levels: PA I, PA II, PA III. A level and salary are assigned based on the number of providers in the site, how many sites they oversee, and how many visits are processed (checked out) through the clinics each year. A Practice Administrator can directly affect their career path (level) based on their work to increase the size and scope of their clinic(s). Levels are reviewed annually as part of the annual review/merit cycle. CAN Values: Recognize and affirm the unique and intrinsic worth of each individual. Treat all those we serve with compassion and kindness. Act with absolute honesty, integrity, and fairness in the way I conduct my business and the way I live my life. Trust my colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect, and dignity. Primary Tasks: Promote and practice with integrity CAN Community Health, Inc.'s mission, vision, and values as listed above Ensure delivery of high-quality patient care by actively monitoring patient experience feedback. Oversee the day-to-day operations with precision by optimizing scheduling, patient flow and resource allocation. Responsible for the direct and indirect oversight of on-site clinic staff. Oversight of front-end revenue cycle functions; including reconciliation of daily collection and end of day reports. Recruit, train, and lead high-performing teams, fostering a culture of excellence and accountability Comply and enforce all established CAN policies and procedures Conduct employee coaching and reviews Provide appropriate constructive feedback or disciplinary action and training Strategically manage the P & L, clinic budget, monitor expenses and ensure financial sustainability. Enforce strict adherence to all healthcare regulation and standards Maintain confidentially regarding patient and/or family in accordance with professional and departmental standards Collaborate closely with medical staff to ensure seamless, compassionate and timely patient care. Forge and maintain strategic relationships with community organizations and stakeholders to increase the clinic impact and Spearhead quality improvement initiatives to drive superior patient outcomes and clinic efficiency Participate in monitoring site visits, audits and other related activities as directed Act as a liaison between internal and external stakeholders to ensure satisfactory experience (s) Support quality program processes and objectives; participates in local quality team as assigned. Oversee patient records to ensure the highest stands of confidentiality and security Support all activities around the 340B Pharmacy Program Work collaboratively with functional leaders to drive successful outcomes of key performance Indicators Deliver monthly and quarterly presentations on clinic performance to Senior Leadership Proactively maintain knowledge of state and federal regulations and guidelines Secondary Tasks: Perform other duties as assigned by Sr. Director of Operations Work with agency partners to design and implement strategic marketing plans Requirements: Education/Professional: Bachelor's Degree or at least five years of experience as a Medical Practice Manager, or equivalent combination of work experience and education Valid Driver's License. Knowledge, Skills and Abilities Required: Ability to work with minimal supervision Ability to effectively communicate both written, verbally Ability to give and receive information over the telephone Ability to effectively utilize problem-solving and decision-making techniques Ability to make effective judgments and decisions based on objective criteria Strong work ethics Demonstrated leadership abilities, including team building Knowledge of EMR system Excellent communication and interpersonal skills and a collaborative management style Excellent Computer skills and proficiency in Microsoft Office (EXCEL, VISIO, Word, PowerPoint) Excellent people skills, open to direction and commitment to get the job done Ability to tactfully interact with diverse personalities Promote teamwork, productivity, and delivery of high-quality care High comfort working in a diverse, busy environment with changing priorities Knowledge of HIV medical terminology, procedures, medications, and treatment practices Physical Requirements: Frequent bending, stooping, and standing Visual and auditory acuity Frequent sitting and walking for extended periods of time Required Training: New Employee Orientation Annual OSHA & HIPAA Stericycle DOT Training Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Responsible to: Regional Director of Clinical Operations Must be able to pass a Level I background check (a Level II background may also be required). CAN Community Health, Inc. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. PIa4ef153c49cf-5878

Description: CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, has an exciting opportunity for a Clinical Operations Support Specialist. We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We offer a good quality of life with an excellent daytime schedule, competitive pay with a bonus plan, premiere benefits package with a retirement plan with a generous company matching contribution. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award. CAN is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer. You can find out more about us by visiting our website at . Apply Today! Salary: Starting at $20-$22 per hour based on experience. Must be able to pass a Level I background check (a Level II background may also be required). CAN Community Health, Inc. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Statement of Purpose: This position has one set of primary responsibilities. Provides clinical operations support services by performing data entry, real-time quality assurance audits, and related tasks in CAN's electronic health record and assigned Ryan White grant data systems. Essential Functions: Promote patient enrollment into the CAN Community Health Ryan White clinic program by ensuring notice of timely responses to inbound referrals. Promote and practice and uphold CAN Community Health's mission, vision, and values. Accurately learn EMR system (eCW) Professionally and effectively answers and routes all phone calls. Verify demographics at each visit. Ensure all patient insurance has been verified by CCT/send any add-on to CCT for verification. Ensure current insurance card(s) are scanned into EMR. Update patient consents and privacy policy documents yearly Review and address assigned tasks in EMR i.e.: telephone encounters, actions and assigned bucket(s). Web-enable patients, List PCP, Referred by and SOGI. Maintain confidentiality in full accordance with HIPAA. Verify patients program eligibility determination; link clients to staff able to perform this determination if needed. Perform routine stat entry into CAN's HER and assigned grant data system (such as CAREWare or Provide Enterprise). Provide reports, invoices, and other documentation to clinical operations leadership and the Ryan White contract managers as assigned. Compile programmatic encounter reports from eCW to assist contract managers in accurate billing of Ryan White services. Work collaboratively with the CAN Quality Management Committee Promotes and practices CAN Community Health Inc's mission and values and follows its policies and procedures. Ensures confidentiality is maintained by entire team regarding patient/client information in accordance with HIPAA, professional and departmental standards. Secondary Tasks: Cross train for effective client service and team participation. Practice safety, environmental and/or infection control methods. Participate in professional development activities to enhance knowledge and skills of HIV/AIDS and patient care programs to continually improve client services. Utilize resources and supplies in a cost-effective manner. Maintain professional, respectful, and courteous relationships with clients, staff and visitors. Perform all other duties as assigned. Requirements: Education/Professional: Associate degree in social services from an accredited school or equivalent public health program experience. HIV prevention/intervention experience. Ryan White eligibility, operations, and case management training. Basic Annual Safety Training, and Confidentiality Training. Competencies: Leadership Strategic Thinking/Problem Solving Results Driven Communication Interpersonal Skills Decision Making Knowledge, Skills and Abilities Required: Effective communication and interpersonal skills. Ability to provide daily leadership for health care workers, to problem solve, be self-directed, work effectively and efficiently, be organized, pay attention to detail especially with respect to completing paperwork and perform multiple tasks simultaneously. Willingness to travel to conferences, training workshops, meetings, etc. Ability to read, follow, and enforce safety procedures. Willingness to learn and utilize computer software programs. Ability to work with minimal supervision. Ability to research projects. Excellent supervisory skills, open to direction, suggestions, and commitment to get the job done. Delegates responsibility effectively. High comfort working in a diverse environment. CAN Required Trainings: General Orientation HIPAA Sexual Harassment Violence in the Workplace HIV/AIDS Health Stream Courses (as assigned) Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, audio visual, telephones, photocopiers, filing cabinets and fax machines. Physical Requirements: Neat, professional appearance. Sedentary- Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly in lift, carry, push, pull, or otherwise move objects. Involves sitting most of the time but may involve walking or standing for brief periods of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Position Type/Expected Hours of Work: This position may require additional time above normal operating hours and on occasion weekend work. Travel: Travel is primary during the business day, although some out-of-area and overnight travel may be expected. Must be able to operate a motor vehicle and have valid insurance and driver's license. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Responsible To: Practice Administrator PI7adfa-3248

CAN Community Health is now hiring: Medical Assistants - Sign-On Bonus if you apply between August 27, 2025 and October 29, 2025 Locations: Florida - Cape Coral, Clearwater, Daytona, Fort Lauderdale, Fort Myers, Jacksonville, Lake Worth, Miami, Northport, Orlando, Pensacola, Sarasota, St. Petersburgh, Tampa, Texas - Arlington, S. Carolina - Columbia, Virginia - Norfolk, Nevada - Las Vegas, Arizona - Phoenix Schedule: Full-Time Day Shift Monday-Thursday 8:00 am-5:00 pm Friday 8:30am-12:30 pm Are you passionate about patient care and ready to make a difference every day? We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award. Why You'll Love It Here Competitive pay Generous paid PTO and Sick time 11 Paid Company Holidays Paid training and certification support Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 8% of your contribution additional match of 1%. Tuition Reimbursement Plan Other voluntary plans are available to support you and your family Career growth opportunities in a supportive environment What You'll Do As a Medical Assistant, you'll be the heartbeat of our clinic, supporting physicians and patients with: Medical intake procedures include vital signs and history. Record and reports symptoms, reactions, treatments and changes in patient's conditions. Perform immunizations and injections Perform phlebotomy Document patient care Complete medical prior authorization and documentation requirements Collaborate with clinic team members to coordinate patient services. Creating a warm, welcoming experience for every patient Assist with Front Desk tasks as necessary to support clinic including: Greeting patients Answering phones Scheduling and confirming patient appointments Collect and process payments Verifying insurance information What We're Looking For High school diploma or GED Completion of a Medical Assistant training program Certification (CMA, RMA, or CCMA) preferred-or willingness to obtain within 6 months of hire CPR certification Ready to Apply? Apply Now and take the next step in your healthcare career. We can't wait to meet you! PI067fa1a7f6db-8294

Description: CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, has an exciting opportunity for a Practice Administrator 2. We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We offer a good quality of life with an excellent daytime schedule, competitive pay with a bonus plan, premiere benefits package with a retirement plan with a generous company matching contribution. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award. CAN is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer. You can find out more about us by visiting our website at . Apply Today! Salary: Starting at $90,000-$110,000 annually based on experience. Statement of Purpose: This role, reporting to the Regional Director of Clinical Operations, drives daily operations and ensures the seamless management of the facility. This position demands strong leadership and strategic execution to achieve organizational goals. This position will direct, coordinate, and integrate practice resources to meet both short-term and long-term organizational goals. This individual will assist in the implementation and enforcement of policies and procedures, onboard and train staff on new policies and processes, ensure compliance, report issues, and recommend solutions. They will also work closely with the staff and providers to ensure location compliance with applicable regulatory standards. (e.g., OSHA, DOH, DOL, HIPAA, etc.) Career Path: Practice Administrators manage a varying degree of work depending on the size and scope of location(s) they oversee. There are three Practice Administrator levels: PA I, PA II, PA III. A level and salary are assigned based on the number of providers in the site, how many sites they oversee, and how many visits are processed (checked out) through the clinics each year. A Practice Administrator can directly affect their career path (level) based on their work to increase the size and scope of their clinic(s). Levels are reviewed annually as part of the annual review/merit cycle. CAN Values: Recognize and affirm the unique and intrinsic worth of each individual. Treat all those we serve with compassion and kindness. Act with absolute honesty, integrity, and fairness in the way I conduct my business and the way I live my life. Trust my colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect, and dignity. Primary Tasks: Promote and practice with integrity CAN Community Health, Inc.s mission, vision, and values as listed above Ensure delivery of high-quality patient care by actively monitoring patient experience feedback. Oversee the day-to-day operations with precision by optimizing scheduling, patient flow and resource allocation. Responsible for the direct and indirect oversight of on-site clinic staff. Oversight of front-end revenue cycle functions; including reconciliation of daily collection and end of day reports. Recruit, train, and lead high-performing teams, fostering a culture of excellence and accountability Comply and enforce all established CAN policies and procedures Conduct employee coaching and reviews Provide appropriate constructive feedback or disciplinary action and training Strategically manage the P & L, clinic budget, monitor expenses and ensure financial sustainability. Enforce strict adherence to all healthcare regulation and standards Maintain confidentially regarding patient and/or family in accordance with professional and departmental standards Collaborate closely with medical staff to ensure seamless, compassionate and timely patient care. Forge and maintain strategic relationships with community organizations and stakeholders to increase the clinic impact and Spearhead quality improvement initiatives to drive superior patient outcomes and clinic efficiency Participate in monitoring site visits, audits and other related activities as directed Act as a liaison between internal and external stakeholders to ensure satisfactory experience (s) Support quality program processes and objectives; participates in local quality team as assigned. Oversee patient records to ensure the highest stands of confidentiality and security Support all activities around the 340B Pharmacy Program Work collaboratively with functional leaders to drive successful outcomes of key performance Indicators Deliver monthly and quarterly presentations on clinic performance to Senior Leadership Proactively maintain knowledge of state and federal regulations and guidelines Secondary Tasks: Perform other duties as assigned by Sr. Director of Operations Work with agency partners to design and implement strategic marketing plans Requirements: Education/Professional: Bachelors Degree or at least five years of experience as a Medical Practice Manager, or equivalent combination of work experience and education Valid Drivers License. Knowledge, Skills and Abilities Required: Ability to work with minimal supervision Ability to effectively communicate both written, verbally Ability to give and receive information over the telephone Ability to effectively utilize problem-solving and decision-making techniques Ability to make effective judgments and decisions based on objective criteria Strong work ethics Demonstrated leadership abilities, including team building Knowledge of EMR system Excellent communication and interpersonal skills and a collaborative management style Excellent Computer skills and proficiency in Microsoft Office (EXCEL, VISIO, Word, PowerPoint) Excellent people skills, open to direction and commitment to get the job done Ability to tactfully interact with diverse personalities Promote teamwork, productivity, and delivery of high-quality care High comfort working in a diverse, busy environment with changing priorities Knowledge of HIV medical terminology, procedures, medications, and treatment practices Physical Requirements: Frequent bending, stooping, and standing Visual and auditory acuity Frequent sitting and walking for extended periods of time Required Training: New Employee Orientation Annual OSHA & HIPAA Stericycle DOT Training Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Responsible to: Regional Director of Clinical Operations Must be able to pass a Level I background check (a Level II background may also be required). CAN Community Health, Inc. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. PI277a0fab94a8-5878 Required Preferred Job Industries Other

Description: CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, has an exciting opportunity for a Medical Office Assistant. We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We offer a good quality of life with an excellent daytime schedule, competitive pay with a bonus plan, premiere benefits package with a retirement plan with a generous company matching contribution. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award. CAN is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer. You can find out more about us by visiting our website at . Apply Today! Salary: Starting at $21-$24 per hour based on experience. Statement of Purpose: This position supports CAN Community Healths mission through clinical operations, administrative, facilities, and logistical services at the Headquarters (HQ) location. Responsibilities include managing incoming and outgoing mail, coordinating vendor activity, providing office tours, and ensuring appropriate handling of critical administrative documents. Values: 1. Recognize and affirm the unique and intrinsic worth of each individual. 2. Treat all those we serve with compassion and kindness. 3. Act with absolute honesty, integrity, and fairness in the way I conduct my business and the way Ilive my life. 4. Trust my colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect, and dignity. Essential Functions: Promote and practice CAN Community Healths mission, vision, and values. Receive, sort, and distribute all incoming mail and deliveries to appropriate HQ departments and Lockbox as appropriate. Scan and email mail items to remote staff or other offices, as needed. Prepare and deliver daily deposits to the bank in accordance with internal protocols. Ensure all external mail is redirected to and processed through the CAN HQ mailing address. Partner with RCM Dept on any RCM mail not accurately reflecting HQ address. Forward original hard copies of permits, licenses, and other official documents to designated clinic locations. Track and report mailroom activity or support task volume to help evaluate team support needs. Organize, maintain, and manage permit and license records for all CAN clinic locations, including applying for renewals and distributing documents as appropriate (e.g., Biomedical Waste, HCCE, CLIA Waiver, Business Tax Receipts, Business Licenses, etc.). Escort, direct, and monitor scheduled vendors while on-site at HQ. Provide professional and informative tours of the CAN HQ building as directed by practice administrator. Maintain cleanliness and organization in shared administrative areas. Provide basic clerical and administrative support to Operational leadership, as needed. Provide administrative support to the Operations team, including assistance with routine and ad hoc reporting. Provide administrative and backup support processing correspondence from payers as needed. Coordinate with Facilities and Operations teams on space needs, minor repairs, and supply requests. Manage the ordering and inventory of facility supplies to ensure adequate stock and operational efficiency. Maintain confidentiality in full accordance with HIPAA. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Must be able to pass a Level I background check (a Level II background may also be required). CAN Community Health, Inc. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Requirements: Education/Professional: High school diploma or equivalent required; associates degree preferred. Valid driver's license and reliable transportation required. Minimum of two years experience with mail handling, office operations, or facilities support preferred. Competencies: Communication Problem Solving Attention to Detail Organization Knowledge, Skills and Abilities Required: Knowledge of Microsoft Office (Outlook, Word, Excel) Ability to complete tasks independently with minimal supervision. Strong multitasking abilities with attention to detail. Professional demeanor when interacting with vendors, visitors, and staff. Familiarity with standard office equipment (scanner, copier, postage meter). Ability to maintain confidentiality and handle sensitive documents appropriately. Good problem-solving skills and the ability to adapt to daily operational needs. Excellent verbal and written communication skills. Commitment to teamwork and a collaborative environment. Ability to work in a fast-paced, mission-driven organization. Work Environment: This job operates in a professional office environment. This role routinely involves using standard office equipment such as computers, audio visual, telephones, photocopiers, filing cabinets and fax machines. Physical Requirements: Neat, professional appearance. Sedentary- Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly in lift, carry, push, pull, or otherwise move objects. Involving sitting most of the time but may involve walking or standing for brief periods of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Position Type/Expected Hours of Work: This position requires hours of work during normal operating hours. Travel: Travel is primarily during the business day. Must be able to operate a motor vehicle and have valid insurance and drivers license for deposit delivery and errands. PI3e07cf413d9b-3971 Required Preferred Job Industries Healthcare

Description: CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, has an exciting opportunity for an Accountant 2. We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We offer a good quality of life with an excellent daytime schedule, competitive pay with a bonus plan, premiere benefits package with a retirement plan with a generous company matching contribution. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award. CAN is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer. You can find out more about us by visiting our website at . Apply Today! Salary: Starting at $62,000-$78,000 annually based on experience. Statement of Purpose: This position is responsible for collection, classifying, interpreting, maintenance, and preparation of financial reporting for CAN Community Health, Inc. Essential Functions: Compiles and analyzes financial information to prepare book of accounts, such as general ledger accounts, documenting business transactions. Analyze daily banking transactions and journal entries. Reconcile sub-ledger accounts. Reconciles monthly bank and investment statements. Reconciles and prepares monthly financial reports, entity entries, and accounting of special events. Assists in preparation of year-end financial reports. Assists with Mid-Year review and Annual Year-End Audit. Monitor compliance with general accepted accounting principles and company procedures. Reviews, investigates, and corrects errors and inconsistencies in financial entries, documents, and reports. Promotes and practices CAN Community Health, Inc.s mission and values and follows its policies and procedures. Coordinates with external CPA firm during mid-year reviews and annual audits, providing necessary documentation and responding to inquiries to ensure timely and accurate reporting. Secondary Tasks: Cross-trains for effective team participation. Maintains confidentiality regarding patient/client and/or family in accordance with professional and departmental standards. Performs all other duties as assigned. Physical Requirements: Neat, professional appearance. Exerts up to 10 lbs. of force occasionally and/or negligible amount of force frequently or constantly in lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods of time. Strong interpersonal communication skills, keen observational abilities, and active listening are essential for this position. Education/Professional: 1. Bachelors degree in accounting required. 2. Non- Profit experience preferred. 3. Valid Drivers license. 4. 340B experience a plus. 5. Three years accounting experience. 6. Experience with leases, fixed assets, and separate entities. 7. Experience with cash flow, accounts payable, and quarterly tax payments. 8. Experience supporting external audits and working with CPA firms preferred. Knowledge, Skills and Abilities Required: Knowledge of computer operation, Oracle NetSuite, QuickBooks, and Microsoft Office. Good written and verbal communication skills. Ability to utilize problem-solving techniques. Ability to accurately coordinate several tasks at one time. Ability to work with minimal direct supervision. Strong interpersonal skills and the ability to work effectively with a diverse population. Machines/Equipment and Tools Used: Networked Computer System Windows 10 Operating System Software Oracle NetSuite QuickBooks Enterprise Microsoft Word, Excel, Outlook Must be able to operate a motor vehicle. Must be able to pass a Level I background check (a Level II background may also be required). CAN Community Health, Inc. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Requirements: PIdfd1de503f8b-5915 Required Preferred Job Industries Other

Description: CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, has an exciting opportunity for a Eligibility Specialist. We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We offer a good quality of life with an excellent daytime schedule, competitive pay with a bonus plan, premiere benefits package with a retirement plan with a generous company matching contribution. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award. CAN is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer. You can find out more about us by visiting our website at . Apply Today! Salary: Starting at $21-$22 per hour based on experience. Must be able to pass a Level I background check (a Level II background may also be required). CAN Community Health, Inc. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Statement of Purpose: This position is responsible for administering and coordinating client services programs and the documentation and follow up thereof. Primary Tasks: 1. Screen all clients for program eligibility while identifying patient need through interview. 2. Conduct face-to-face assessment and reassessments every six months. 3. Ensure that all clients referred to services are eligible prior to the date of service. 4. Research and verify clients insurance coverage. 5. Provides assistance with referrals and coordinates services in accordance with agreements reached with other organizations, federal and local programs. 6. Ensures the integrity of eligibility records through the audit review process. 7. Accurately documents all client encounters within software applications, completes and submits service billing documentation and maintains hard copy client files. 8. Complies with all programs requirements as well as is up to date with all changes of the programs. 9. Collaborates with clinic team members to coordinate patient services. 10. Processes documentation required by state and local funding sources as required. 11. Maintains confidentiality regarding patient and/or family in accordance with professional standards. Secondary Tasks: 1. Cross trained in prevention, outreach, and testing efforts for effective team participation. 2. Develops and fosters networking relationships with community and support resources 3. Practices safety, environmental and/or infection control methods. 4. Promotes and practices CANs values and mission, and adheres to all policies and procedures. 5. Continues professional training and education to advance knowledge and skills of HIV/AIDS. 6. Participates in continuous quality improvement of services rendered to CAN clients. 7. Utilizes resources and supplies in a cost-effective manner. 8. Demonstrates courtesy respect in all interpersonal relationships with CAN clients, staff, and visitors. 9. Maintains professional manner in all aspects of job tasks. 10. Performs all other duties as assigned. Responsible To: Ryan White Program Coordinator Requirements: Education/Professional Experience: 1. High School Diploma/GED. 2. Basic knowledge of HIV/AIDS prevention and treatment. 3. Basic Annual Safety Training, HIV 104, 500 and 501 Physical Requirements: 1. Neat, professional appearance. 2. SEDENTARY- Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly in lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods of time. 3. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Knowledge, Skills and Abilities Required: 1. Valid drivers license. 2. Effective communication and interpersonal skills with patients, visitors and staff members. 3. Visual and auditory acuity. 4. Ability to utilize problem-solving techniques, a self-starter, work effectively, organized and perform multiple tasks simultaneously. 5. Ability to read, understand, follow, and enforce safety procedures. 6. Demonstrates appropriate organizational skills. 7. Willingness to utilize computer software programs. 8. Accurately coordinate several tasks at one time. 9. Able to work with minimal direct supervision. 10. Must be willing to travel to conferences, training, meetings, etc. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. PI22c8852b0bf4-5401 Required Preferred Job Industries Other

Description: CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, has an exciting opportunity for a Nonprofit Development Director for our Susan Terry Foundation. We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We offer a good quality of life with an excellent daytime schedule, competitive pay with a bonus plan, premiere benefits package with a retirement plan with a generous company matching contribution. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award. CAN is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer. You can find out more about us by visiting our website at . Apply Today! Salary: Starting at $74,000-$100,000 based on experience. Statement of Purpose: The Development Director is responsible for overseeing all philanthropic activities on behalf of the Foundation. Values: Recognize and affirm the unique and intrinsic worth of each individual. Treat all those we serve with compassion and kindness. Act with absolute honesty, integrity, and fairness in the way I conduct my business and the way Ilive my life. Trust my colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect, and dignity. Essential Functions: Develop and implement the Foundation's annual and long-range development plans, serving as the primary lead to providing vision, strategy, leadership, and management of the Foundations' philanthropic activities. This will include but is not limited to; annual campaigns, major giving activities, foundation/corporate giving and planned giving. Will work in conjunction with the Executive Director in developing, implementing, and maintaining a successful donor cultivation and stewardship program to include creating systems and processes for prospect research, gift processing, donor acknowledgment, and ongoing reporting systems. Responsible for creating and managing the Foundation's annual development budgets. Partner with appropriate departments at CAN as appropriate to execute donor outreach activities. Maintain the Foundation's donor database and track fundraising metrics to help evaluate effectiveness of campaigns. Work with the Executive Director to properly promote activities to donors through the Foundation's website, social media channels, and through other traditional communications activities. Cultivate ongoing partnerships with philanthropic, corporate, and community organizations aligned with the Foundation. Represent the Foundation at local and national conferences and community events. Research, write and manage grant proposals and develop required reports. Responsible for raising the profile of the program of work at the Foundation as well as CAN Community Health to potential funders. Attend Foundation board meetings when required. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Must be able to pass a Level I background check (a Level II background may also be required). CAN Community Health, Inc. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Requirements: Education/Professional: Bachelor's degree and five (5) years direct related work experience OR a minimum of nine (9) years direct related work experience. Previous experience with setting organizational revenue/expense budgets, creating and executing annual fund-raising plans and developing long-range strategic plans. Competencies: Communication Problem Solving Attention to Detail Knowledge, Skills and Abilities Required: Proficiency in Microsoft Office Suite Strong problem-solving and decision-making abilities Working successfully in a goal-driven environment Strong communicator, including verbal, interpersonal, and written skills Willingness to travel within the United States as needed Work Environment: The job will generally be remote but may require maintaining some office hours at a CAN facility. This role routinely involves using standard office equipment such as computers, audio visual, telephones, photocopiers, filing cabinets and fax machines. Physical Requirements: Neat, professional appearance. Sedentary- Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly in lift, carry, push, pull, or otherwise move objects. Involving sitting most of the time but may involve walking or standing for brief periods of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Position Type/Expected Hours of Work: This position requires hours of work during normal operating hours. Travel: Travel is primarily during the business day, although some out-of-area and overnight travel may be expected. Must be able to operate a motor vehicle and have valid insurance and driver's license. PI51b2feb81a23-7641

Description: CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, has an exciting opportunity for a Eligibility Specialist. We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We offer a good quality of life with an excellent daytime schedule, competitive pay with a bonus plan, premiere benefits package with a retirement plan with a generous company matching contribution. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award. CAN is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer. You can find out more about us by visiting our website at . Apply Today! Salary: Starting at $21-$22 per hour based on experience. Must be able to pass a Level I background check (a Level II background may also be required). CAN Community Health, Inc. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Statement of Purpose: This position is responsible for administering and coordinating client services programs and the documentation and follow up thereof. Primary Tasks: 1. Screen all clients for program eligibility while identifying patient need through interview. 2. Conduct face-to-face assessment and reassessments every six months. 3. Ensure that all clients referred to services are eligible prior to the date of service. 4. Research and verify client's insurance coverage. 5. Provides assistance with referrals and coordinates services in accordance with agreements reached with other organizations, federal and local programs. 6. Ensures the integrity of eligibility records through the audit review process. 7. Accurately documents all client encounters within software applications, completes and submits service billing documentation and maintains hard copy client files. 8. Complies with all programs requirements as well as is up to date with all changes of the programs. 9. Collaborates with clinic team members to coordinate patient services. 10. Processes documentation required by state and local funding sources as required. 11. Maintains confidentiality regarding patient and/or family in accordance with professional standards. Secondary Tasks: 1. Cross trained in prevention, outreach, and testing efforts for effective team participation. 2. Develops and fosters networking relationships with community and support resources 3. Practices safety, environmental and/or infection control methods. 4. Promotes and practices CAN's values and mission, and adheres to all policies and procedures. 5. Continues professional training and education to advance knowledge and skills of HIV/AIDS. 6. Participates in continuous quality improvement of services rendered to CAN clients. 7. Utilizes resources and supplies in a cost-effective manner. 8. Demonstrates courtesy respect in all interpersonal relationships with CAN clients, staff, and visitors. 9. Maintains professional manner in all aspects of job tasks. 10. Performs all other duties as assigned. Responsible To: Ryan White Program Coordinator Requirements: Education/Professional Experience: 1. High School Diploma/GED. 2. Basic knowledge of HIV/AIDS prevention and treatment. 3. Basic Annual Safety Training, HIV 104, 500 and 501 Physical Requirements: 1. Neat, professional appearance. 2. SEDENTARY- Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly in lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods of time. 3. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Knowledge, Skills and Abilities Required: 1. Valid driver's license. 2. Effective communication and interpersonal skills with patients, visitors and staff members. 3. Visual and auditory acuity. 4. Ability to utilize problem-solving techniques, a self-starter, work effectively, organized and perform multiple tasks simultaneously. 5. Ability to read, understand, follow, and enforce safety procedures. 6. Demonstrates appropriate organizational skills. 7. Willingness to utilize computer software programs. 8. Accurately coordinate several tasks at one time. 9. Able to work with minimal direct supervision. 10. Must be willing to travel to conferences, training, meetings, etc. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. PIc12bda2ed40f-5401

Description: CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, has an exciting opportunity for a remote Manager, 340B Compliance. We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We offer a good quality of life with an excellent daytime schedule, competitive pay with a bonus plan, premiere benefits package with a retirement plan with a generous company matching contribution. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award. CAN is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer. You can find out more about us by visiting our website at . Apply Today! Salary: Starting at $74,000-$100,000 annually based on experience. Statement of Purpose: This position is responsible for systems and outcomes in the following areas: 340B program compliance, monthly reporting, and analysis for CAN and its partners 340B Program-related implementation processes Oversight of Lead Pharmacy Compliance Analyst Values: Recognize and affirm the unique and intrinsic worth of everyone. Treat all those we serve with compassion and kindness. Act with absolute honesty, integrity, and fairness in the way I conduct my business and the way Ilive my life. Trust my colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect, and dignity. Essential Functions: Ensure compliance with CAN's 340B Program through regular monitoring activities and enforcement of program requirements, and daily 340B operations. Collaborate with the Lead Compliance Analyst to develop and maintain 340B training modules for staff education. Assist the Director of 340B Compliance in updating policies and procedures to reflect current regulations and best practices. Help train new Pharmacy Compliance Analysts in collaboration with the Lead Analyst. Maintain up-to-date records of 340B-eligible providers, contract pharmacies, and other essential program documentation. Work with the Data team to build dashboards and visual tools that support analytics and decision-making. Ensure 340B databases meet requirements for Ryan White, STD, and CDC programs through regular audits and reviews. Analyze operations across contract, CAN, and wholly owned pharmacies, including audits, financial reviews, and compliance assessments. Develop and analyze reports to ensure accurate 340B drug usage data and support strategic improvements. Partner with the Director of 340B Compliance on new program rollouts and enhancements. Assist in managing CAN Partner 340B operations and supporting audit processes with the Lead Analyst. Assist in Third Party Administrator processes to ensure smooth communication and issue resolution. Design and maintain data-driven tools to proactively identify compliance risks and ensure regulatory alignment. Monitor policy developments and provide strategic insights to adapt operations accordingly. Collaborate with Finance and Accounting to ensure accurate billing and financial practices within the 340B program. Develop cross-departmental procedures that support consistent and compliant 340B operations. Support the Director in shaping team goals, resource planning, and continuous improvement initiatives. Prepare and manage documentation for internal and external audits, serving as a key compliance resource. Build and maintain strong relationships with contract pharmacies, TPAs, and vendors to support program success. Assist the Director in managing vendor relationships and performance. Participate in statewide and occasional national travel for programmatic support and training. Uphold HIPAA and privacy standards in all program activities Consistently demonstrate the organization's mission and values in daily work. Assist in the development of the HRSA audit workplan, process, and manage claim review with the internal and external teams, adjudicate compliance issues and resolve clinical findings. Supervisory Responsibilities: Staffing, recruiting, interviewing, training, managing schedules and proper coverage, monitoring and approve time & attendance. Responsible for the management and development of all personnel. Encourage your team to seek training in the field by suggesting online classes or seminars that could help their professional development. Evaluate performance 90days/annually and provide feedback. Administer performance improvement plans (PIP) when necessary. Report disciplinary issues to Human Resources adhering to the progressive discipline policy. Requirements: Education/Professional: Bachelor's degree in Pharmaceutical Sciences, Healthcare Administration, Business, Public Health, or a related field required. Equivalent healthcare-related experience with demonstrated 340B program expertise may be considered. Minimum of 3-5 years of experience working with the 340B Drug Pricing Program, with a strong preference for experience in the grantee space (e.g., FQHC, FQHC Look-Alike, Ryan White, or STD programs). At least 2 years of experience managing staff, including direct supervision and performance oversight of team members. Active ACE Advanced 340B Operations Certificate Competencies: Data-Driven Decision Making Analytical Thinking Attention to Detail Project Management Effective Communication Problem Solving Collaboration Leadership K nowledge, Skills and Abilities Required: Basic Finance/Accounting Knowledge Familiar with Regulatory requirements Expertise in 340B program operations, compliance, and reporting. Familiarity with grantee healthcare environments (e.g., FQHC, Ryan White). Strong analytical and data visualization skills. Working knowledge of healthcare finance and billing practices. Proficiency in Microsoft Office and data tools (e.g., Power BI). Effective project and team management capabilities. Excellent communication and collaboration skills. High attention to detail and organizational skills. Ability to adapt in a fast-paced, cross-functional setting. Willingness to travel as needed. AI & Large Language model utilization skills (co-pilot, Power Automate) Work Environment: This position operates in a hybrid work environment ( must be within 40 miles of nearest CAN clinic ), offering flexibility based on location and individual preference. Physical Requirements: Neat, professional appearance. Sedentary- Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly in lift, carry, push, pull, or otherwise move objects. Involving sitting most of the time but may involve walking or standing for brief periods of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Position Type/Expected Hours of Work: This position requires hours of work outside of normal operating hours. Travel: Travel is primarily during the business day, although some out-of-area and overnight travel may be expected. Must be able to operate a motor vehicle and have valid insurance and driver's license. Must be able to pass a Level I background check (a Level II background may also be required). CAN Community Health, Inc. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. PIdf64-0816

Description: Statement of Purpose: The Data Specialist is responsible for delivering high quality data for a variety of projects and tasks. The Data Specialist position provides in-depth data & qualify analytics, data entry, optimization, reporting, financial, and other types of analysis under the direction of the Vice President-Quality, Analytics & Pharmacy Operations. Primary Tasks: Data Specialist Work with internal departments and external partners, as needed, to collect data related to various tasks and projects. Interpret EMR (electronic medical records) and pharmacy data and analyze results using statistical techniques and proved ongoing reports on programmatic metrics. Maintains data integrity of all CAN data. Provide data entry and reportable analytics. Specific details may include: a. Monthly Program reporting, b) Secure file transfers to external partners, c) Quantitative and qualitative analysis, d) Identifying trends and patterns. Responsible for following CAN policies and procedures established by the organization, ensures compliance with security and privacy framework (PHI, HIPAA, etc.), and maintains confidentiality of sensitive data. Examine, interpret and report results of analytical initiatives. Collaborating with the Senior Quality Analyst and Pharmacy Data Analyst to ensure program QA/QI metrics are met. Strong knowledge of clinical terminology including CPT codes, ICD10 codes, sig codes, pharmaceutical calculations, medications and other related terminology. Data validation, cleansing and normalization. Supporting program projects to ensure operational efficiency targets via data analysis. Organizing and reporting monthly data analysis to identify trends. Developing short-and long-term goals that meet established objectives and contribute to the overall goals of the team/programs. Constructs appropriate KPI metrics to access areas of improvement, under supervision of Senior Quality Analyst and Pharmacy Data Analyst. Assist in maintaining underlying data for organizational data dashboards in PowerBi under supervision and direction of Senior Quality Analyst and Pharmacy Data Analyst. Applies comprehensive knowledge and thorough understanding of concepts, principles and technical capabilities to perform tasks and projects. May contribute to the development of policies and procedures. Ability to mine clinical data from various EMR systems and other indemnified systems, while meeting and maintaining HIPAA standards and policies and procedures. Promotes and practices CAN Community Health, Inc.'s mission, values and follows policies. Reports To: Vice President, Quality, Analytics & Pharmacy Operations . Requirements: Skills & Abilities: Data Specialist High degree of attention to detail. Demonstrates understanding of relational databases and data capture. Strong knowledge of healthcare environment. Experience working with Electronic Health/Medical Records (EMR/EHS systems) required. Excellent organizational skills with attention to detail. Must be advanced with Microsoft Office Suite, specifically Excel required. Experienced working with PowerBi required. Understanding of have experience with SQL preferred. Experience working with STFP required. Ability and willingness to work in a fast-paced and demanding environment. Demonstrated problem solving, analysis and resolution at strategic and functional levels. Proven customer service orientation with exceptional interpersonal and communication skills. Functional understanding of online technology. Ability to travel for job-related activities as necessary. Good oral/written communication skills. Ability to utilize problem-solving techniques. Ability to utilize decision-making techniques. Ability to function autonomously and as a member in a multidisciplinary team. Effectively use reports and other analytical tools to help target efforts for maximum program results. Ability to work with minimal supervision. Education/Professional: Data Specialist Bachelor's degree and/or business equivalent experience. Minimum 2-years of experience in data analytics, preferably in pharmacy or healthcare-related field. Supervisory Responsibility: none Physical Demands: Data Specialist Neat, professional appearance. SEDENTARY-Exerts up to 10 lbs. of force frequently, and/or a negligible amount of force frequently or constantly in lift, carry, push, pull or otherwise move objects. Involves sitting most of the time but may involve walking or standing for brief periods of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Work Environment: Data Specialist This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and various software programs, telephones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work: Data Specialist This position may require overtime and at times weekend work. Travel: Data Specialist Travel is primary local during the business day, although some out of area and overnight travel may be expected Other Duties: Data Specialist Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities and activities may change at any time with or without notice. CAN is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by applicable law. PI

Description: CAN Community Health, Inc Job Description Exempt Job Title: EMR Training Specialist Date Created: 1/22/2021 Statement of Purpose: This position is CAN Community Health's front-line contact with our internal customers, clinical staff and providers. This position is responsible for the preparation, implementation, and evaluation of EMR training program. Responsible for continuous education of all clinical staff and all employees who interact with CAN Community Health's electronic medical record. Essential Duties: Electronic Medical Records Training Specialist Provides EMR training and support to new and established staff individually or via group training presentations. Schedule and coordinate training of EMR system as new clinics are on-boarded. Schedule and coordinate training of any software that interfaces or integrates with the EMR system. Completes random new hire user workflow audits within the EMR system during the first 60 days with feedback to the audited individual and their manager. Follows up with EMR users who do not receive passing scores from competency testing or other assigned HealthStream assignments Contributes to a library of training tools, recorded training videos and documents. Performs periodic quality/accuracy reviews of eCW workflow documentation to identify individual and/or department educational improvement opportunities Assists with MIPS/HEDIS quality audits and training Contributes to team effort by accomplishing related results as needed. Stays aware of eCW changes and maintains eCW competencies. Monitor EMR helpdesk ticketing system when assigned and resolve tickets as appropriate Promotes and practices CAN Community Health Inc's mission and values and adheres to its policies and procedures. Secondary Duties: Electronic Medical Records Training Specialist Participates in continuous quality improvement of services rendered to CAN clients. Utilizes resources and supplies in a cost-effective manner. Demonstrates courtesy and respect in all interpersonal relationships with CAN patients, staff and visitors. Cross-train for effective team participation. Maintain confidentiality regarding patients/clients, family and employees in accordance with HIPAA, regulatory, professional and organizational standards. Serves as back-up to EMR Helpdesk as necessary. Performs all other duties as assigned . Requirements: Skills & Abilities: Electronic Medical Records Training Specialist eCW experience preferred Demonstrate knowledge of HIPAA rules, regulations, and mandates Knowledge of Microsoft Word, Power Point, Excel, SharePoint and Outlook. Knowledge of medical office workflows. Ability to operate a computer and basic office equipment. Ability to exercise judgment to solve operational problems where the answer is not apparent. Ability to read, understand and follow oral and written instructions. Ability to establish and maintain effective working relationships with fellow EMR team members clinical staff, patients, and the public. Must be well organized and detail oriented. Travel up to 75% to CAN Community Health clinics to conduct onsite training/observations Weekend or overnight travel may be required. CAN Required Training: Electronic Medical Records Training Specialist General Orientation HIPAA Sexual Harassment Basic Annual Safety Training HIV/AIDS Health Stream Courses (as assigned) Education/Professional: Electronic Medical Records Training Specialist High School Degree required Associates degree or Bachelor's degree preferred Minimum of 1-3 years of Healthcare trainer experience Physical Demands: Electronic Medical Records Training Specialist Neat professional appearance. Exerts up to 10lbs of force occasionally and /or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for a brief period of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity Machines/Equipment and Tools Used: Electronic Medical Records Training Specialist Computers and various software programs. Operate motor vehicle and maintain valid driver license. Other Duties: Electronic Medical Records Training Specialist Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Responsible To: EMR Informatics Director PI

Description: Statement of Purpose: This position is responsible for accurate scheduling and obtaining accurate data and consent for medical records and billing. Responsible for obtaining documented preauthorization for services and coordinating with third party administrators regarding confirmation of patient insurance coverage. Ensures high level of customer service and professionalism in all patient interactions in a high call volume environment. Primary Tasks: Call Center -Care Connection Representative - Bilingual Consistently treats patients with dignity, respect and courtesy, providing patients with accurate information and timely responses. Proactively pursues any follow-up activities needed to complete accurate registration, scheduling and authorization activities. Consistently schedules patient appointments with a high degree of accuracy, considering clinic scheduling parameters such as appointment type, provider schedules, holidays, lab appointments etc. Understands appointment types and can correctly identify patient needs. Uses a collaborative communication style with provider offices to facilitate accurate scheduling. Completes timely, documented confirmation of patient insurance coverage, coordinating with third parties as needed. Appropriately determines patient eligibility in relation to established program, insurance or contract standards. Completes new patient intake procedures following departmental protocols. Captures all relevant and mandatory patient demographic data, following up as needed with patients, practices and third parties. Obtains all necessary insurance information according to departmental protocols, ensuring completion of insurance verification forms and templates for all new patients. Verifies and maintains accurate demographic, insurance and pharmacy information for existing patients. Answers inbound calls promptly and courteously. Translates from English to Spanish for telephone inquiries and written materials. Promotes CAN Community Health, Inc.'s mission, values and follows its policies and procedures. Secondary Tasks: Call Center -Care Connection Representative - Bilingual Maintains up to date knowledge of laws, regulations and contracts impacting Medical Practices (HIPAA and other privacy rules, payor rules pertaining to patient collections, etc.) Contributes to a positive work culture. Works effectively and professionally with a diverse population treating all staff, patients and clients with respect at all times while consistently maintaining CAN Community Health's mission and values. Performs other duties as required. Responsible To: CARE CONNECTION TEAM MANAGER . Requirements: Knowledge, Skills and Abilities Required: Call Center -Care Connection Representative - Bilingual Ability to work and problem solve independently. Ability to organize priorities and perform multiple tasks simultaneously while working with frequent interruptions. Strong attention to detail and accuracy. Knowledge of government and private payers and regulatory rules and contractual requirements. Strong customer service, communication and decision-making skills. Ability to demonstrate tact and good judgment in interactions with patients, providers and other departments. Excellent office skills including data entry and Microsoft Office and Outlook. Ability to understand and explain insurance benefits to patients and respond to inquires with accurate information preferred. Willing to train the right candidate. Good written and verbal communication and interpersonal skills in English & Spanish. Educational/Professional: Call Center -Care Connection Representative - Bilingual High School Diploma or GED At least 3-years of healthcare experience in a similar role. Customer Service experience helpful, will train qualified individuals with at least 3-years of experience. Must speak, read and write English and Spanish fluently Physical Requirements: Call Center -Care Connection Representative - Bilingual Neat, professional appearance. SEDENTARY- Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly in lift, carry, push, pull or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Other Duties: Call Center -Care Connection Representative - Bilingual Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities and activities may change at any time with or without notice. CAN is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law PI

Description: Statement of Purpose: This position is responsible for accurate scheduling and obtaining accurate data and consent for dental records and billing. Responsible for obtaining documented preauthorization for services and coordinating with third party administrators regarding confirmation of patient insurance coverage. Ensures high level of customer service and professionalism in all patient interactions in a high call volume environment. Primary Tasks: Call Center Care Connection Dental Representative - Bilingual Consistently treats patients with dignity, respect and courtesy, providing patients with accurate information and timely responses. Proactively pursues any follow-up activities needed to complete accurate registration, scheduling and authorization activities. Consistently schedules patient appointments with a high degree of accuracy, considering clinic scheduling parameters such as appointment type, provider schedules, holidays, lab appointments etc. Understands appointment types and can correctly identify patient needs. Uses a collaborative communication style with provider offices to facilitate accurate scheduling. Completes timely, documented confirmation of patient insurance coverage, coordinating with third parties as needed. Appropriately determines patient eligibility in relation to established program, insurance or contract standards. Completes new patient intake procedures following departmental protocols. Captures all relevant and mandatory patient demographic data, following up as needed with patients, practices and third parties. Obtains all necessary insurance information according to departmental protocols, ensuring completion of insurance verification forms and templates for all new patients. Verifies and maintains accurate demographic, insurance and pharmacy information for existing patients. Answers inbound calls promptly and courteously. Translates from English to Spanish for telephone inquiries and written materials. Promotes CAN Community Health, Inc.'s mission, values and follows its policies and procedures. Secondary Tasks: Call Center Care Connection Dental Representative - Bilingual Maintains up to date knowledge of laws, regulations and contracts impacting Medical Practices (HIPAA and other privacy rules, payor rules pertaining to patient collections, etc.) Contributes to a positive work culture. Works effectively and professionally with a diverse population treating all staff, patients and clients with respect at all times while consistently maintaining CAN Community Health's mission and values. Performs other duties as required. Responsible To: CARE CONNECTION TEAM MANAGER . Requirements: Knowledge, Skills and Abilities Required: Call Center Care Connection Dental Representative - Bilingual Dental Office experience preferred. Ability to work and problem solve independently. Ability to organize priorities and perform multiple tasks simultaneously while working with frequent interruptions. Strong attention to detail and accuracy. Knowledge of government and private payers and regulatory rules and contractual requirements. Strong customer service, communication and decision-making skills. Ability to demonstrate tact and good judgment in interactions with patients, providers and other departments. Excellent office skills including data entry and Microsoft Office and Outlook. Ability to understand and explain insurance benefits to patients and respond to inquires with accurate information preferred. Willing to train the right candidate. Good written and verbal communication and interpersonal skills in English & Spanish. Educational/Professional: Call Center Care Connection Dental Representative - Bilingual High School Diploma or GED At least 3-years of healthcare experience in a similar role. Customer Service experience helpful, will train qualified individuals with at least 3-years of experience. Must speak, read and write English and Spanish fluently Physical Requirements: Call Center Care Connection Dental Representative - Bilingual Neat, professional appearance. SEDENTARY- Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly in lift, carry, push, pull or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Other Duties: Call Center Care Connection Dental Representative - Bilingual Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities and activities may change at any time with or without notice. CAN is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law PI

Description: Statement of Purpose: Provides and coordinates direct nursing services and procedures to patients. Works as part of a multidisciplinary team to enhance patient quality of life through competent medical intervention. Ensures all documentation is in compliance with professional and legal standards. Primary Tasks: Registered Nurse (RN) Performs complete patient evaluation and assessment. Records and reports symptoms, reactions, treatments and changes in patient's conditions. Accurate assimilation, interpretation and reporting of changing patient data Maintains confidentiality regarding patient and/or family in accordance with established protocols. Reviews charts of patients on a daily basis to ensure all necessary documentation is present, current, and complete to facilitate physician visit. Assists with data collection as requested Documents any risk assessment activities. Triages patient phone calls and walk-ins, and prioritizes emergencies for medical referral. Demonstrates courtesy, compassion, and respect in all interpersonal and intraprofessional relationships with CAN clients, staff, and visitors. Adheres to ethical and legal standards of professional practice. Maintains professional manner in all aspects of job tasks Process all referrals as quickly as possible Reevaluate and follow-up on patients treatment and health status Counsel and educate individuals on health related and lifestyle issues To evaluate the efficacy of education and counseling approaches and strategies Delegates activities to support staff within the scope of practice Documents all patient care in an accurate, timely, legible manner in compliance with Board of Nursing Protocol. Participates in clinic-related research activities and is aware of relevant research protocols under direction of physician investigator Promotes and practices CAN's, mission and values, and follows its policies and procedures. Protects organization's value by keeping information confidential in accordance with HIPAA, professional and departmental standards. Secondary Tasks: Registered Nurse (RN) Files physician dictations, lab reports, referrals, and flow sheets daily. Randomly audits charts from a quality improvement perspective, documents findings, and makes recommendations for continuous improvement Copies and forwards any/all medical information as requested by physician Continues ongoing personal professional training and education to advance skills/knowledge of HIV and related disease processes, medications, and treatments. Provides assistance in all clinical areas, as needed, and supported by professional licensure and accepted, appropriate medical protocols. Utilize resources in a cost effective manner. Performs Venipuncture and Vaccinations Responsible To: RN Supervisor . Requirements: Knowledge, Abilities, and Skills Required: Registered Nurse (RN) Demonstrates knowledge of HIV documentation protocols. Demonstrates experience with OSHA mandates, documentation, and compliance. Demonstrates knowledge of medical terminology, procedures, medications, and accepted treatment practices. Ability and willingness to make independent nursing decisions based on nursing assessment. Demonstrates ability to self motivate. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Demonstrates ability to coordinate a multitude of tasks as required. Maintains ongoing, appropriate documentation of all activities as needed. Ability to utilize problem-solving techniques. Ability to read, understand, follow, and enforce safety procedures Knowledge of patient evaluation and triage procedures. Knowledge of community health services and agencies Ability to apply principals of health promotion and disease prevention. Able to work with health professional in a team environment. Physical Requirements: Registered Nurse (RN) 1. Neat, professional appearance. 2. MEDIUM- Exerts up to 50 lbs. of force occasionally, and/or 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time, but may involve walking or standing for brief periods of time. 3. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Education/Professional: Registered Nurse (RN) RN graduate of an accredited school of nursing currently licensed to practice in the State of Florida. Baccalaureate in Nursing and two (2) years of relevant work experience - OR - Associate of Arts in Nursing and three (3) years of relevant work experience CPR Certified Experience: Registered Nurse (RN) Minimum two years of experience directly related to the duties and responsibilities specified Other Duties: Registered Nurse (RN) This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. CAN is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. PI

Description: Program Specialist 2 Statement of Purpose: This position is responsible for the development and implementation of Can Community Health, Inc.'s HIV prevention, testing and PrEP navigation programs geared toward priority populations including gay, bisexual, and other men who have sex with men (MSM), transgender individuals, and disproportionately affected communities of color, Outreach occurs in mobile locations with its mobile sprinter unit, including hot-spot zip codes in assigned region of service. This position is also responsible for building and developing relationships and collaborations with community partners. Program Development (25%) Functions as one of CAN representatives, with strong program development abilities. Develops/fosters grassroots relationships with community/support resources, including establishing memoranda of understanding (MOUs) and Business Associate Agreement (BAAs) with other medical and social agencies (i.e. substance use, mental health, colleges, shelters, etc.). Collaborates with other disciplines internally and externally to coordinate patient services and community needs. Establishes and maintains vendor relationships with self-test and rapid-test kit companies, including a procurement, inventory, and disbursement process. Promotes and practices CAN Community Health, Inc.'s mission and values, and follows its policies and procedures. Collaborates with target populations and counties regularly, utilizing innovative interventions. Establishes and/or follows prevention policies, procedures, partnerships and schedules. Analyzes epidemiological data and plans outreach efforts accordingly. Performs other tasks as directed by supervisor to further the mission of CAN Community Health, Inc. Prevention & Testing (50%) Maps HIV prevention and testing efforts, locally and throughout the assigned region. Establishes and maintains an HIV prevention and outreach testing calendar. Drives and maintains the sprinter mobile unit, as needed/applicable. Completes weekly rural outreach clinic(s)/testing in areas of service, which could include occasional overnight stays at local hotels. Provides health screenings including but not limited to- HIV testing, blood pressure, and glucose testing to a minimum number of clients per month. Ensure accurate completion and appropriate transport of all forms of documentation and tracks grant requirements accordingly. Additional STD testing may vary, per area of service and grants received. Develops strategies to identify communities that are at high-risk for HIV, STDs and Hep C. Oversees referrals to community partners, targeted testing activities, marketing and all other activities. Participates in the implementation of the program strategies, evaluation outcomes, and ensure the full integration of HIV Prevention Program activities. Develops, reviews and updates policies and procedures related to HIV Prevention Program activities. Ensure accurate completion and prepares reports in accordance with grantor' and funders' requirements. Collaborates with other CAN prevention teams for peer reviews, training and capacity building purposes. Conducts online health education interventions through the use of sex-seeking and dating geolocation applications. Prepares HIV home test kits for distribution and utilizes the chatbot system to provide HIPAA complaint support to clients participating in the TeleTesting program. PrEP Navigation (20%) Assess and address clients' knowledge, attitudes and beliefs regarding PrEP along with their intentions to initiate and comply with PrEP regimen during HIV testing or navigation appointment. Engage high-risk individuals in discussions regarding HIV risk reduction and PrEP to educate them in what is required of the patient to ensure the most effective use of PrEP. Provide continual client education about PrEP on community and individual levels. Managing area-wide PrEP referrals: a.) Confirm with referring location that contact has been made with prospective client. b.) Connection with the respective medical team to enroll client in care via central scheduling or local support. c.) Provide warm hand-off of client to team, as applicable to local workflow. d.) Identifies MD offices to expand CAN PrEP provider network. 5. Train and efficiently navigate through CAN's EMR system and other grant supported systems. 6. Providing PrEP Education a.) If interest expressed in PrEP virtually or within fixed or mobile locations: i. Engage in biopsychosocial and financial assessments with patients on-hand, as well as referrals from medical team or Program Specialist 1. ii. Review of prescription support programs, such as linkage to patient assistance programs such as Advancing Access Program, DHHS and others via specialty pharmacy partnerships. iii. Provide client education as it relates to temporary financial assistance.. iv. Collect necessary supporting documentation for enrollment into CAN's PrEP program and presents CAN PrEP contract, as well as engages in initial discussion regarding compliance requirement. v. Provide education and enrollment regarding the American Exchange program or grant programs, as applicable. b.) Engage central scheduling and/or local medical team supports for registration, initial medical appointments, laboratory appointments/reminders and follow-up appointments as applicable. c.) Link patients with barriers to care and/or adherence needs, to patient care coordinators or other clinical support to assist with: i. Building resolutions. ii. Procuring outstanding documentation, as needed or applicable. iii. Aiding with referrals and coordinates services with other organizations, federal and local programs. d.) Link patients with internal supports for insurance navigation and prior authorizations, as needed. 7. Promotes CAN Community Health, Inc.'s mission and values and follows policies and procedures. Grant Management (5%) Implements and complies with federal (i.e. CDC, Ryan White), state (Department of Health), and local (county, city) program requirements. Develops and provides grant information for internal and external reports. Secondary Tasks: Represents CAN Community Health at local, state, and national conferences and meetings, as deemed necessary. Works in the field to recruit clients, provide HIV and other STD's testing, distribute condoms, provide pre- and post-test counseling, and proper referral to care when needed. Ensures outreach activities are comprehensive, timely, and coordinated in the most effective manner in accordance with the epidemic. Ensure outreach activities adhere to the CAN guidelines. Ensures client confidentiality 100% of the time by conforming to HIPAA laws and CAN policies and procedures. Maintains confidentiality regarding patient/client and/or family standards in accordance with professional and departmental standards. Participates in quality improvement and assurance processes. Utilizes resources in a cost-effective manner. Continues professional training and education to advance skills/knowledge of HIV and related disease processes, medications and treatments. Assist with recruitment, training and supervision of outreach volunteers and interns. Responsible To: Program/Prevention Manager . Requirements: Physical Requirements: Neat, professional appearance. LIGHT- Exerts up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Physical demands are in excess of those of SEDENTARY work. Light work usually requires walking or standing to a significant degree. Work requires close visual acuity to perform as actively such as; preparing and analyzing data and figures; transcribing,; viewing a computer monitor, extensive reading; visual inspection involving small objects, and/or a operation of clinical equipment, devices and tools. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Work is performed in both a clinical indoor setting and outdoor setting utilizing the mobile sprinter unit and or tents for outreach events. Required Education/Professional Experience: Bachelor's degree, Public health, social work, and/or health education/social sciences. Three (3) years' minimum of relevant work experience. Experience working with priority populations, including injection drug users (IDU), as well as Hispanic, African American and Native communities. Preferred Education/Professional Experience: Three (3) years' plus in HIV programmatic experience and/or healthcare program development. Medical assistant, public health, and/or nursing experience. Experience and comforability administering HIV rapid testing and/or drawing blood, specifically in the state of service. Bilingual in English and Spanish. Knowledge, Skills & Abilities Required: Ability to apply principles of health promotion and disease prevention. Ability to accurately coordinate several tasks at one time. Able to work autonomously. Strong interpersonal skills and the ability to work effectively with a diverse population...... click apply for full job details