University of Central Florida

The Department of Housing and Residence Life is seeking an Administrative Assistant I. This position is responsible for maintaining the office, supervising office staff, and the reception desk. The duties and responsibilities of this position include: Maintaining office and reception desk Serve as the primary point of contact for the 392 bed apartment community's residents, parents, and visitors Answer telephone and in-person inquiries regarding Housing issues, particularly those related to the Rosen housing facility Coordinate tours for visitors wishing to the housing facility and view model room Respond to inquiries, requests, and issues from residents by routing matter appropriately to area coordinator, housing administration, maintenance, or other parties able to address the matter Provides administrative assistance to housing professional staff assigned to the facility Maintain calendars and schedules appointments/meetings Draft letters and memorandum Complete Room Assignment Forms Respond to student and parent housing assignment requests by phone, email and in person Track and process housing agreements, cancellations, waiting lists, and room changes Track and process confidential information for special populations Keep record of room assignment files Represents the department at university events such as Orientation and Open House Purchase office supplies and maintains inventory of office supplies Receives, sorts, and places office and student mail in appropriate mailboxes Assist housing staff with resident move-in, move-out, and room change processes Communicate information about community, department, and university events to housing staff and residents Maintains room inventory files and process student charges for damages to rooms and/or room inventory Coordinates key system for facility (rooms and mailboxes) Inventories and organizes keys Address resident lost key issues Prepares and distributes replacement electronic keys, receives and distributes hard keys Maintains records on keys issued, return, lost, or damaged Review duty logs on a daily basis Operate office equipment (computer, printer, fax machine, copier, telephone system, key/key card system, other miscellaneous equipment) Submit work orders for repairs and maintenance to the facility; assists students with preparation and submittal of work orders Supervise student office assistants (may be delegated limited authority to supervise resident assistants in clerical and administrative reporting tasks) Other duties as assigned Job Requirements: Administrative Assistant I Job #: 500974 Open Date: 8/27/21 Closing Date: 9/9/21 Annual Salary: $32,703 - Negotiable Minimum Qualifications: High School Diploma or Equivalent and 0+ years of relevant experience. Preferences: Previous administrative office experience Previous experience in a university environment Previous supervision experience Previous experience supporting facility operations including work order tracking and record maintenance of keys Previous software experience with StarRez, Maxient, eRezlife, or Qualtrics Special Instructions: The position is located on the Rosen Campus Please Note: Applicants MUST apply through . No paper applications, resumes, cover letters or emails will be accepted or considered for this position. Cover letters, resumes, and other documents can be attached through the website. Your assistance with the University of Central Florida's Affirmative Action Plan implementation is appreciated. The University collects VOLUNTARY declarations of race and gender and uses the information to compile statistics on recruitment success. If you choose to assist, your demographic information will be used only for affirmative action. The University of Central Florida is an equal opportunity, equal access, and affirmative action employer.