Research Associate Job Summary: Talent Software Services is in search of an IT Business Analyst for a contract position in Dixon, CA. The opportunity will be six months with a strong chance for a long-term extension. Position Summary: The Animal Genetic Technologies department seeks a motivated laboratory researcher who will assist in the discovery of groundbreaking therapeutics by supporting the primary research of several hundred internal customers. Primary Responsibilities/Accountabilities:Processing samples in the laboratory (both manually and via laboratory robotics) Analysing and performing quality control of genetic data Helping to evaluate and implement new technologies Qualifications:Lab experience required: instrumentation, manual PCR, validation/troubleshooting, and analysing and reporting Must be detail-oriented Applicants should have a learning mindset Be able to work in a fluid and diverse environment Possess a strong desire to participate in research support efforts while feeling comfortable working primarily in a laboratory setting. Candidates should have 1-2 years of demonstrated experience in a laboratory setting BS Degree required (Genomics or Forensics would be nice to have, but not required) Preferred:Next-gen sequencing Experience with NGS technologies like Miseq and/or Illumina Recent college graduates are preferred for this role. If this job is a match for your background, we would be honoured to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!
12/06/2025
Full time
Research Associate Job Summary: Talent Software Services is in search of an IT Business Analyst for a contract position in Dixon, CA. The opportunity will be six months with a strong chance for a long-term extension. Position Summary: The Animal Genetic Technologies department seeks a motivated laboratory researcher who will assist in the discovery of groundbreaking therapeutics by supporting the primary research of several hundred internal customers. Primary Responsibilities/Accountabilities:Processing samples in the laboratory (both manually and via laboratory robotics) Analysing and performing quality control of genetic data Helping to evaluate and implement new technologies Qualifications:Lab experience required: instrumentation, manual PCR, validation/troubleshooting, and analysing and reporting Must be detail-oriented Applicants should have a learning mindset Be able to work in a fluid and diverse environment Possess a strong desire to participate in research support efforts while feeling comfortable working primarily in a laboratory setting. Candidates should have 1-2 years of demonstrated experience in a laboratory setting BS Degree required (Genomics or Forensics would be nice to have, but not required) Preferred:Next-gen sequencing Experience with NGS technologies like Miseq and/or Illumina Recent college graduates are preferred for this role. If this job is a match for your background, we would be honoured to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!
Learning Design Specialist Job Summary: Talent Software Services is in search of a Learning Design Specialist for a contract position in Maple Grove, MN. The opportunity will be six months with a strong chance for a long-term extension. Position Summary: We are seeking a passionate, innovative, and results-oriented Learning Design Specialist to join our team. As a Learning Design Specialist, you will play a pivotal role in shaping the learning experiences of our urology sales organization. You will collaborate with Sales Training Managers (STMs), product marketing, and other cross-functional partners and stakeholders to develop engaging and effective learning solutions that meet the needs of the field-based learner and the business. In addition, as part of the Learning and Design team, you will work with STMs to develop and implement training workshops as required for National Sales Meetings and other meetings that may be necessary, as determined by the commercial teams. You will also provide support for the set-up and coordination of sales training classes (synchronous and asynchronous). This role requires an individual who thrives a fast-paced, growing organisation and demonstrates the ability to be agile and adaptable. Primary Responsibilities/Accountabilities:Instructional Design: design and develop high-quality learning materials with clear performance-based objectives, including instructor-led training materials, storyboards for e-learning modules, videos, simulations, and other multimedia assets. Needs Analysis: conduct needs assessments in partnership with Marketing, Sales, and Operations teams to identify learning objectives, audience characteristics, and performance gaps. Use data-driven insights to inform the design process. Curriculum Development: Create comprehensive learning curricula that align with organizational goals and objectives. Ensure that learning experiences are sequenced logically and scaffolded appropriately. Learning Experience Design: design engaging and interactive learning experiences that leverage a variety of instructional strategies and technologies. Incorporate principles of adult learning theory and cognitive psychology to maximise learning outcomes. Technology Integration: a basic proficiency of Articulate360 (or similar eLearning authoring software) to develop short and simplistic modules (Tier 1) for our LMS/LXP and work with the Learning Technologist to leverage digital capabilities to deliver dynamic and interactive learning experiences. Collaboration: work collaboratively with STMs, Product Marketing, and other stakeholders on various strategic projects, new product launches, and product training campaigns. Quality Assurance:Conduct thorough reviews and quality assurance checks to ensure the accuracy, relevance, and effectiveness of learning materials. Implement feedback from stakeholders to continuously improve the learning experience, ensuring all sales training materials and training methodology are up to date. Facilitate and support Learning and Design processes and efforts required to meet Quality System, Compliance and Legal requirements. Project Management: manage multiple projects simultaneously, ensuring that deliverables are completed on time and within budget. Communicate effectively to project teams to coordinate timelines, resources, and priorities. Evaluations and Assessment: develop evaluation strategies to measure the effectiveness of learning interventions. Analyze data and feedback to identify areas for improvement and make recommendations for future iterations. Qualifications:BA in Education, Instructional Design, Educational Technology, Learning Sciences, or a related field. Minimum of 3 years of instructional design, curriculum development and technical writing experience Basic proficiency of Articulate Storyline (or similar e-learning authoring tools) to develop a Tier 1 training and LMS. Proficiency with Microsoft product suite (TEAMs, SharePoint, Outlook, Excel, PowerPoint) Strong understanding of adult learning principles, instructional design models (e.g. ADDIE, SAM), and learning theories. Demonstrated ability to take the initiative and work independently and in a team environment Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines. Creative problem-solving skills and a passion for innovation in learning design. Ability to quickly grasp new terminology (i.e. medical terminology, sales terminology) If this job is a match for your background, we would be honoured to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!
12/05/2025
Full time
Learning Design Specialist Job Summary: Talent Software Services is in search of a Learning Design Specialist for a contract position in Maple Grove, MN. The opportunity will be six months with a strong chance for a long-term extension. Position Summary: We are seeking a passionate, innovative, and results-oriented Learning Design Specialist to join our team. As a Learning Design Specialist, you will play a pivotal role in shaping the learning experiences of our urology sales organization. You will collaborate with Sales Training Managers (STMs), product marketing, and other cross-functional partners and stakeholders to develop engaging and effective learning solutions that meet the needs of the field-based learner and the business. In addition, as part of the Learning and Design team, you will work with STMs to develop and implement training workshops as required for National Sales Meetings and other meetings that may be necessary, as determined by the commercial teams. You will also provide support for the set-up and coordination of sales training classes (synchronous and asynchronous). This role requires an individual who thrives a fast-paced, growing organisation and demonstrates the ability to be agile and adaptable. Primary Responsibilities/Accountabilities:Instructional Design: design and develop high-quality learning materials with clear performance-based objectives, including instructor-led training materials, storyboards for e-learning modules, videos, simulations, and other multimedia assets. Needs Analysis: conduct needs assessments in partnership with Marketing, Sales, and Operations teams to identify learning objectives, audience characteristics, and performance gaps. Use data-driven insights to inform the design process. Curriculum Development: Create comprehensive learning curricula that align with organizational goals and objectives. Ensure that learning experiences are sequenced logically and scaffolded appropriately. Learning Experience Design: design engaging and interactive learning experiences that leverage a variety of instructional strategies and technologies. Incorporate principles of adult learning theory and cognitive psychology to maximise learning outcomes. Technology Integration: a basic proficiency of Articulate360 (or similar eLearning authoring software) to develop short and simplistic modules (Tier 1) for our LMS/LXP and work with the Learning Technologist to leverage digital capabilities to deliver dynamic and interactive learning experiences. Collaboration: work collaboratively with STMs, Product Marketing, and other stakeholders on various strategic projects, new product launches, and product training campaigns. Quality Assurance:Conduct thorough reviews and quality assurance checks to ensure the accuracy, relevance, and effectiveness of learning materials. Implement feedback from stakeholders to continuously improve the learning experience, ensuring all sales training materials and training methodology are up to date. Facilitate and support Learning and Design processes and efforts required to meet Quality System, Compliance and Legal requirements. Project Management: manage multiple projects simultaneously, ensuring that deliverables are completed on time and within budget. Communicate effectively to project teams to coordinate timelines, resources, and priorities. Evaluations and Assessment: develop evaluation strategies to measure the effectiveness of learning interventions. Analyze data and feedback to identify areas for improvement and make recommendations for future iterations. Qualifications:BA in Education, Instructional Design, Educational Technology, Learning Sciences, or a related field. Minimum of 3 years of instructional design, curriculum development and technical writing experience Basic proficiency of Articulate Storyline (or similar e-learning authoring tools) to develop a Tier 1 training and LMS. Proficiency with Microsoft product suite (TEAMs, SharePoint, Outlook, Excel, PowerPoint) Strong understanding of adult learning principles, instructional design models (e.g. ADDIE, SAM), and learning theories. Demonstrated ability to take the initiative and work independently and in a team environment Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines. Creative problem-solving skills and a passion for innovation in learning design. Ability to quickly grasp new terminology (i.e. medical terminology, sales terminology) If this job is a match for your background, we would be honoured to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!
AVP/ Director (Strategy & Growth) Job Summary: Talent Software Services is in search of an AVP/ Director (Strategy & Growth) for a contract position in New York, NY. The opportunity will be three months with a strong chance for a long-term extension. Position Summary: The AVP, Strategy & Growth will support the SVP, Finance and Growth - Wealth Management in driving the strategic, financial, and operational agenda for client's Wealth Management business. This role will help translate the firm's growth ambitions into actionable plans, working across business, finance, product, and technology teams to ensure disciplined execution and measurable impact. The ideal candidate brings a strong foundation in management consulting combined with a practical understanding of the wealth management industry. This is an opportunity to work directly with senior leadership on initiatives that shape the future of client's Wealth Management business, including launching, scaling a new digital self-service channel, and optimizing the business for sustainable growth. Primary Responsibilities/Accountabilities: Strategic Planning & ExecutionSupport the SVP in defining and refining the multi-year strategic roadmap for Wealth Management to drive outsized revenue and earnings growth Translate strategic priorities into actionable workplans with measurable outcomes, tracking progress and surfacing dependencies and risks Develop clear, data-driven insights and recommendations for senior executives and cross-functional partners to support execution of the multi-year roadmap Business Growth InitiativesPartner with product, distribution, and digital teams to design and operationalize initiatives that drive new client acquisition, rollover capture, and digital engagement Coordinate and track progress on the build of the digital self-service channel, facilitating communication and accountability across teams Support the scaling of the digital self-service channel by tracking KPIs, analyzing participant behavior, and identifying opportunities to improve conversion and retention Performance Management & Decision SupportHelp define and monitor key performance indicators for the Wealth Management business Ensure the leadership team has access to timely, relevant insights to inform financial and strategic decision-making Develop business cases and financial frameworks to evaluate growth opportunities, investments, and partnerships Qualifications:Education: Bachelor's degree required; MBA or related advanced degree preferred. A minimum of 10 years of total work experience in management consulting, corporate strategy, or business transformaton, ideally with expertise in wealth management. Familiarity with advisory, retirement, or digital wealth platforms is highly desirable. Proven experience translating strategy into execution and driving results through cross-functional collaboration. Preferred:Strong problem-solving, analytical, and structured thinking skills. Excellent communication and presentation skills with executive-level polish. Comfortable operating in a dynamic, fast-paced environment with evolving priorities. Collaborative and proactive, with the ability to work independently and drive initiatives forward. Skilled in synthesizing insights from complex data and crafting concise, actionable recommendations. Passion for continuous learnng and a desire to drive meaningful impact. Proficient with PowerBI and/or other advanced analytics tools; data skills; light coding If this job is a match for your background, we would be honoured to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!
12/05/2025
Full time
AVP/ Director (Strategy & Growth) Job Summary: Talent Software Services is in search of an AVP/ Director (Strategy & Growth) for a contract position in New York, NY. The opportunity will be three months with a strong chance for a long-term extension. Position Summary: The AVP, Strategy & Growth will support the SVP, Finance and Growth - Wealth Management in driving the strategic, financial, and operational agenda for client's Wealth Management business. This role will help translate the firm's growth ambitions into actionable plans, working across business, finance, product, and technology teams to ensure disciplined execution and measurable impact. The ideal candidate brings a strong foundation in management consulting combined with a practical understanding of the wealth management industry. This is an opportunity to work directly with senior leadership on initiatives that shape the future of client's Wealth Management business, including launching, scaling a new digital self-service channel, and optimizing the business for sustainable growth. Primary Responsibilities/Accountabilities: Strategic Planning & ExecutionSupport the SVP in defining and refining the multi-year strategic roadmap for Wealth Management to drive outsized revenue and earnings growth Translate strategic priorities into actionable workplans with measurable outcomes, tracking progress and surfacing dependencies and risks Develop clear, data-driven insights and recommendations for senior executives and cross-functional partners to support execution of the multi-year roadmap Business Growth InitiativesPartner with product, distribution, and digital teams to design and operationalize initiatives that drive new client acquisition, rollover capture, and digital engagement Coordinate and track progress on the build of the digital self-service channel, facilitating communication and accountability across teams Support the scaling of the digital self-service channel by tracking KPIs, analyzing participant behavior, and identifying opportunities to improve conversion and retention Performance Management & Decision SupportHelp define and monitor key performance indicators for the Wealth Management business Ensure the leadership team has access to timely, relevant insights to inform financial and strategic decision-making Develop business cases and financial frameworks to evaluate growth opportunities, investments, and partnerships Qualifications:Education: Bachelor's degree required; MBA or related advanced degree preferred. A minimum of 10 years of total work experience in management consulting, corporate strategy, or business transformaton, ideally with expertise in wealth management. Familiarity with advisory, retirement, or digital wealth platforms is highly desirable. Proven experience translating strategy into execution and driving results through cross-functional collaboration. Preferred:Strong problem-solving, analytical, and structured thinking skills. Excellent communication and presentation skills with executive-level polish. Comfortable operating in a dynamic, fast-paced environment with evolving priorities. Collaborative and proactive, with the ability to work independently and drive initiatives forward. Skilled in synthesizing insights from complex data and crafting concise, actionable recommendations. Passion for continuous learnng and a desire to drive meaningful impact. Proficient with PowerBI and/or other advanced analytics tools; data skills; light coding If this job is a match for your background, we would be honoured to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!
Manufacturing Engineer Job Summary: Talent Software Services is in search of a Manufacturing Engineer for a contract position in Greeley, CO. The opportunity will be seven months with a strong chance for a long-term extension. Position Summary: As a Manufacturing Engineer, you will play a vital role in driving the efficiency, quality, and productivity of our manufacturing processes. You will be responsible for designing, implementing, and improving manufacturing methods, equipment, and systems. Collaborating with cross-functional teams, including production, engineering, and quality assurance, you will contribute to the successful production of high-quality clients' products for our customers. This position requires a strong technical background, problem-solving skills, and the ability to optimise manufacturing operations. Safety - We believe everyone should leave the client's facilities in the same or better condition than when they arrived. Integrity - We're honest, transparent, and committed to doing what's right. Customer focus - We have a relentless focus on our customers and their success. Right with speed - We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity. Play for each other - We're a team. We show up for each other and we know that through teamwork, we achieve greatness. Champion change - We know adaptation and improvement are requirements to survive and to thrive. Enjoy the journey - We create an environment where our team feels appreciated and has fun along the way. Primary Responsibilities/Accountabilities: Demonstrate the client's guiding principles and values. Design and develop manufacturing processes for electrical and metal fabrication equipment, ensuring efficient production flow, adherence to quality standards, and optimization of resources. Identify, evaluate, and select appropriate machinery, tools, and equipment for manufacturing processes. Optimize equipment performance, maintenance, and troubleshooting to minimize downtime and maximize productivity. Continuously improve manufacturing processes by implementing Lean Manufacturing, Six Sigma, or other improvement methodologies. Drive continuous improvement initiatives using Lean Manufacturing, Six Sigma, or other methodologies. Identify and implement process enhancements, reduce waste, and optimize operations to increase productivity and quality. Develop and maintain comprehensive work instructions, procedures, and documentation for manufacturing processes. Standardize operations to ensure consistency, safety, and quality. Collaborate with the engineering team during the NPI phase to ensure the manufacturability and scalability of new electrical and metal fabrication equipment designs. Provide input on design for manufacturability and assembly (DFMA). Collaborate with the quality team to develop and implement quality control plans, inspection methods, and testing protocols. Investigate and resolve manufacturing-related quality issues, implementing corrective and preventive actions as necessary. Provide technical support and troubleshooting assistance to the production team during the manufacturing process. Resolve production issues, implement process changes, and ensure adherence to production schedules and targets. Conduct cost analysis and cost reduction initiatives to improve manufacturing efficiency while maintaining product quality and compliance with safety regulations. Collaborate with cross-functional teams, including production, engineering, procurement, and supply chain, to ensure seamless integration and alignment of manufacturing processes. Communicate effectively to convey technical information, provide updates, and address concerns. Ensure compliance with health and safety regulations and promote a culture of safety in the manufacturing environment. Identify and mitigate potential hazards and risks. Qualifications: A passion for the client, its culture, and its strategic vision. Bachelor's degree in electrical engineering, mechanical engineering, manufacturing engineering, or a related field. 3-5 years' experience in manufacturing engineering, with focus on metal fabrication, electro-mechanical and/or electronic assembly with solid knowledge of manufacturing processes, electrical systems, metal fabrication techniques and electrical mechanical assembly. Ability to support production associates and work on those lines to drive hands-on improvement. Experience with Lean Manufacturing, Six Sigma, or other process improvement methodologies. Strong problem-solving/analytical skills with the ability to analyze data, identify root causes, and implement effective solutions. Familiarity with quality control processes/tools (e.g., process control, failure mode and effects analysis). Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders at all levels. Project management skills with ability to manage multiple tasks, prioritize effectively, and meet deadlines. Knowledge of safety regulations and practices in a manufacturing environment. Ability to adapt in a fast-paced, high growth, rapid changing manufacturing environment If this job is a match for your background, we would be honoured to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!
12/04/2025
Full time
Manufacturing Engineer Job Summary: Talent Software Services is in search of a Manufacturing Engineer for a contract position in Greeley, CO. The opportunity will be seven months with a strong chance for a long-term extension. Position Summary: As a Manufacturing Engineer, you will play a vital role in driving the efficiency, quality, and productivity of our manufacturing processes. You will be responsible for designing, implementing, and improving manufacturing methods, equipment, and systems. Collaborating with cross-functional teams, including production, engineering, and quality assurance, you will contribute to the successful production of high-quality clients' products for our customers. This position requires a strong technical background, problem-solving skills, and the ability to optimise manufacturing operations. Safety - We believe everyone should leave the client's facilities in the same or better condition than when they arrived. Integrity - We're honest, transparent, and committed to doing what's right. Customer focus - We have a relentless focus on our customers and their success. Right with speed - We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity. Play for each other - We're a team. We show up for each other and we know that through teamwork, we achieve greatness. Champion change - We know adaptation and improvement are requirements to survive and to thrive. Enjoy the journey - We create an environment where our team feels appreciated and has fun along the way. Primary Responsibilities/Accountabilities: Demonstrate the client's guiding principles and values. Design and develop manufacturing processes for electrical and metal fabrication equipment, ensuring efficient production flow, adherence to quality standards, and optimization of resources. Identify, evaluate, and select appropriate machinery, tools, and equipment for manufacturing processes. Optimize equipment performance, maintenance, and troubleshooting to minimize downtime and maximize productivity. Continuously improve manufacturing processes by implementing Lean Manufacturing, Six Sigma, or other improvement methodologies. Drive continuous improvement initiatives using Lean Manufacturing, Six Sigma, or other methodologies. Identify and implement process enhancements, reduce waste, and optimize operations to increase productivity and quality. Develop and maintain comprehensive work instructions, procedures, and documentation for manufacturing processes. Standardize operations to ensure consistency, safety, and quality. Collaborate with the engineering team during the NPI phase to ensure the manufacturability and scalability of new electrical and metal fabrication equipment designs. Provide input on design for manufacturability and assembly (DFMA). Collaborate with the quality team to develop and implement quality control plans, inspection methods, and testing protocols. Investigate and resolve manufacturing-related quality issues, implementing corrective and preventive actions as necessary. Provide technical support and troubleshooting assistance to the production team during the manufacturing process. Resolve production issues, implement process changes, and ensure adherence to production schedules and targets. Conduct cost analysis and cost reduction initiatives to improve manufacturing efficiency while maintaining product quality and compliance with safety regulations. Collaborate with cross-functional teams, including production, engineering, procurement, and supply chain, to ensure seamless integration and alignment of manufacturing processes. Communicate effectively to convey technical information, provide updates, and address concerns. Ensure compliance with health and safety regulations and promote a culture of safety in the manufacturing environment. Identify and mitigate potential hazards and risks. Qualifications: A passion for the client, its culture, and its strategic vision. Bachelor's degree in electrical engineering, mechanical engineering, manufacturing engineering, or a related field. 3-5 years' experience in manufacturing engineering, with focus on metal fabrication, electro-mechanical and/or electronic assembly with solid knowledge of manufacturing processes, electrical systems, metal fabrication techniques and electrical mechanical assembly. Ability to support production associates and work on those lines to drive hands-on improvement. Experience with Lean Manufacturing, Six Sigma, or other process improvement methodologies. Strong problem-solving/analytical skills with the ability to analyze data, identify root causes, and implement effective solutions. Familiarity with quality control processes/tools (e.g., process control, failure mode and effects analysis). Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders at all levels. Project management skills with ability to manage multiple tasks, prioritize effectively, and meet deadlines. Knowledge of safety regulations and practices in a manufacturing environment. Ability to adapt in a fast-paced, high growth, rapid changing manufacturing environment If this job is a match for your background, we would be honoured to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!
Senior Service Representative Job Summary: Talent Software Services is in search of a Senior Service Representative for a contract position in Naperville, IL. The opportunity will be six months with a strong chance for a long-term extension. Position Summary: Join our team in Naperville, IL, a vibrant city known for its excellent quality of life, top-rated schools, and a rich cultural scene. This role offers an exciting opportunity to work fully onsite, allowing you to engage directly with our dynamic team and immerse yourself in the local community. Primary Responsibilities/Accountabilities: Process and fulfil trade finance transactions, ensuring timely, accurate, and efficient completion. Perform account reconciliation, including Accounts Receivable, as per policy and procedure. Execute wire payments and monitor auto-renewal reports and expiry date extensions for Standby Letters of Credit. Update customer fees information and document reports for management reporting. Resolve discrepancies and exceptions, often involving non-routine situations requiring further analysis. Investigate and resolve complex issues, providing recommendations to senior team members. Enable productive relationships within the line of business and other functions through responsiveness and support. Provide advice to internal business partners and peers to support process completion within established procedures. Contribute to the continuous improvement of business processes and participate in project planning, testing, and implementation. Provide on-the-job assistance and training to others, as requested. Qualifications: Proficient in Excel, Word, Macros, and other standard desktop applications used by the business unit. Financial Accounting background - preferably 2 years. Detail-oriented. University degree or college diploma. Preferred: Strong analytical and problem-solving skills. Strong investigation and prioritization skills. Strong organizational and customer service skills. Good change leadership, coaching, and training skills. Strong written and oral communication skills. Ability to multi-task in a fast-paced environment. Bilingual - French & English. Knowledge of letters of credit. If this job is a match for your background, we would be honoured to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!
12/04/2025
Full time
Senior Service Representative Job Summary: Talent Software Services is in search of a Senior Service Representative for a contract position in Naperville, IL. The opportunity will be six months with a strong chance for a long-term extension. Position Summary: Join our team in Naperville, IL, a vibrant city known for its excellent quality of life, top-rated schools, and a rich cultural scene. This role offers an exciting opportunity to work fully onsite, allowing you to engage directly with our dynamic team and immerse yourself in the local community. Primary Responsibilities/Accountabilities: Process and fulfil trade finance transactions, ensuring timely, accurate, and efficient completion. Perform account reconciliation, including Accounts Receivable, as per policy and procedure. Execute wire payments and monitor auto-renewal reports and expiry date extensions for Standby Letters of Credit. Update customer fees information and document reports for management reporting. Resolve discrepancies and exceptions, often involving non-routine situations requiring further analysis. Investigate and resolve complex issues, providing recommendations to senior team members. Enable productive relationships within the line of business and other functions through responsiveness and support. Provide advice to internal business partners and peers to support process completion within established procedures. Contribute to the continuous improvement of business processes and participate in project planning, testing, and implementation. Provide on-the-job assistance and training to others, as requested. Qualifications: Proficient in Excel, Word, Macros, and other standard desktop applications used by the business unit. Financial Accounting background - preferably 2 years. Detail-oriented. University degree or college diploma. Preferred: Strong analytical and problem-solving skills. Strong investigation and prioritization skills. Strong organizational and customer service skills. Good change leadership, coaching, and training skills. Strong written and oral communication skills. Ability to multi-task in a fast-paced environment. Bilingual - French & English. Knowledge of letters of credit. If this job is a match for your background, we would be honoured to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!