City of Atlanta

Parks & Recreation Administrative Assistant II - Parks Seasonal Posting Expires: October 3, 2025 Salary: $17.00 hourly General Description and Classification Standards Performs general administrative and clerical duties in support of the department director or coordinator within an assigned department. Duties include, but are not limited to: preparing, reviewing, disseminating and/or filing routine correspondence, documents and reports; assisting the public, public officials, departmental and other City personnel with various requests; answering the telephone; and greeting visitors. Supervision Received Works under minimal supervision; can set own work sequence and pace within process/department limitations. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Performs receptionist, general administrative and clerical duties. Opens, sort and distributes incoming mail; prepares and deposits outgoing mail. Staffs the office at all times unless otherwise directed; substitutes for co-workers in temporary absence of same. Maintains office supplies, inventory, and orders items for restocking. Handles routine requests for information, records and other resources directly, relieving supervisor of administrative details; provides clerical support for the division. Receives, reviews, routes and/or processes various forms, requests and reports, files, records and documents from the public and/or other departments. Researches and locates records using computer system or manually; resolves problems in searching and recovering lost, missing and/or any other particular report or file. Attends meetings, seminars and training sessions as required to remain knowledgeable of departmental operations, to promote improved job performance and to stay current with changing state/municipal policies, codes and laws. Decision Making Uses independent judgment in routine situations. Leadership Provided Provides guidance and training as required to lower level, interns, temporary employees, etc. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of administrative procedures and methods as required in the performance of duties. Skill in communicating with supervisors, staff members and the general public. Ability to compile, organize, prepare and maintain an assortment of records and reports.

Position open until filled Salary Range: $55,000 - $65,000 annually General Description and Classification Standards The ATL311 Quality Assurance and Training Specialist assesses training needs, develops training methods, writes procedure manuals, and presents information using a variety of techniques, including discussions, role playing, team exercises and visual materials. The Specialist will monitor, audit, and analyze inbound/outbound calls, Backoffice (offline) team cases and assess call center agent's demeanor, technical accuracy, customer service, and conformity to ATL311 policies and procedures. The Quality Assurance and Training Specialist will be committed to improving customer experience by elevating our customer service representative's knowledge and performance by delivering contextual feedback that inspires action. The Specialist will report directly to the Training and Quality Assurance Supervisor. Supervision Received This position reports to the ATL311 CSC Quality Assurance & Training Coordinator and receives guidance regarding overall mission, objectives, scheduling, and priorities. Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. Keeps training materials and content up to date, incorporating any changes in processes, services, or technology.for designing, implementing, and delivering training programs that align with ATL311's mission and objectives. Works with end users to validate and test that training materials are integrated with system design and functionality. Retrieves, organizes, analyzes, and synthesizes complex subject matter and assist in transforming it into instructional objectives that drives service levels, performance management, and easy-to-understand materials for specific audiences (Internal customers, Customer Service Representatives, Call Center Management, Supervisors). Works with Departments (SMEs and POCs) to identify opportunities for process improvements and or learning objectives are being met; support the delivery of training internally to cover systems, SOPs, and back-office support processes. Conducts quality assessment of Call Center Representatives through active call monitoring and evaluation forms. Meets quantitative monitoring productivity goals. Attends scheduled quality calibrations to ensure consistency in evaluations for consistent scoring. Escalates performance concerns to management. Helps foster a quality culture, in which all employees become actively engaged in guaranteeing quality service. May perform other duties as assigned. The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization. Knowledge Skills and Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list. Effective communication skills, written and verbal. Ability to work independently and creatively. Ability to utilize analytical thinking to identify trends and take appropriate actions. Ability to use a proactive approach to bring about change and develop employees. Ability to be accountable and dependable. Ability to safeguard sensitive or confidential information. Ability to be agile and adaptable. Additionally, this role will conduct call monitoring and evaluating employee performance across all channels within the call center operations. Performance monitoring and evaluations include telephone calls and the effective use of various technology systems including the ATLSERV CRM and other proprietary systems; as well as identifying trends and/or patterns and making recommendations accordingly. Minimum Qualifications Education and Experience Bachelor's degree in public administration, Education, Communications, or related field. Three years of adult education experience which include planning, developing, conducting, and evaluating employee training and development programs, preferably in a call center. Extensive knowledge using eLearning software, Microsoft Office Suite which includes but not limited to PowerPoint, Word, Excel, TEAMS and SharePoint. Licensures and Certifications None Required Preferred Requirements One (1) year of supervisory experience. Five (5) years of adult education experience which include planning, developing, conducting, and evaluating employee training and development programs, preferably in a call center. Expert experience level proficiency in Microsoft Suite, Visio, and SharePoint. Bilingual proficiency. Adult Learner Certification. Experience in adult education and training. Work Environment This position may require working outside of normal operating hours, including evenings, weekends, holidays, and during inclement weather or City closures. Work Schedule This is a hybrid position. This position will work from home (remotely) as well as in the office. The schedule is an eight-hour shift between the hours of 7:00am - 7:00pm, Monday - Friday. Lifting Requirements Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. It is the policy of the City of Atlanta ("COA") that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department. The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law.We value and encourage diversity in our workforce.

Salary: $21.82 per hour Position open until 10/6/2025 General Description and Classification Standards Researches and obtains information regarding the locations of homeowners through the use of the Internet, Certified Deeds, and all other resources available. Supervision Received Works under general supervision. Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. Utilizes computer-based programs to identify correct owners. Obtains accurate information regarding the property title, current property owner, interested parties, and In-Rem lien payoffs. Responds to oral and written inquiries from individuals, their representatives, and other agencies in a timely manner. Develops and maintains contact with public agencies and other sources concerning property violations. Acts as a liaison between the company and police. Analyzes, interprets, and applies information from public records. Maintains detailed notes in the case management system to record research and investigative findings. Engages with community members to address concerns related to code violations and explains enforcement procedures. Identifies and explores new sources and methods for more effective research and investigation. Attends and participates in court proceedings. Attends and participates in monthly Administrative In-Rem Board Hearings and weekly court proceedings when necessary. Receives citizen complaints and creates cases when necessary. Performs case reviews to determine case objective and to verify information regarding address, telephone number, vehicles, and any other information to be generated. Performs daily office tasks such as filing, recording, maintaining records, copying, posting, and other similar duties. Stays updated on changes in City of Atlanta/Code Enforcement regulations, attends relevant training, and continues professional development. Maintains professional attitude and appearance when representing the company to clients, court personnel, and others during work related interaction. Verbally/electronically (e-mail) updates management regarding case activity on an as needed basis. May perform other duties as assigned. The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization. Knowledge Skills and Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list. Knowledge and understanding of mortgage/foreclosure ownership laws. Minimum Qualifications Education and Experience Associate's degree in Business/Public Administration or related field; and two (2) years administrative, research and/or analytical experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Licensures and Certifications None. Preferred Requirements None. Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Lifting Requirements Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. It is the policy of the City of Atlanta ("COA") that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department. The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law.We value and encourage diversity in our workforce.

Posting Expires 9/11/25 Salary: $51,181.31. General Description and Classification Standards: The Tax & Permit Specialist I is an entry level position that is responsible for processing and maintaining tax and permit applications in accordance with City ordinances, local regulations, and state laws. The role involves reviewing applications and supporting documentation, verifying compliance, and ensuring timely issuance of tax certificates and permits. Specialists perform accurate data entry, account maintenance, and financial processing within the City's account management systems. This position requires strong attention to detail, organizational skills, and the ability to interpret and apply applicable tax and regulatory requirements. The role interacts regularly with business owners, residents, internal departments, and external stakeholders to provide information, resolve account issues, and support the collection of taxes and fees. Work is performed under general supervision and requires sound judgment, excellent customer service skills, and a commitment to accuracy and compliance. This is a non-supervisory position. Essential Duties and Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. Be knowledgeable of all requirements to process and administer various tax and permit applications. Verify the accuracy of submitted documents and ensure compliance with relevant regulations. Respond to inquiries from taxpayers regarding tax and permit requirements, procedures, and obligations. Maintain accurate records of all transactions and communications. Collaborate with other City departments to ensure consistent enforcement of tax and permit laws and regulations. Stay informed about changes in tax and permit laws, regulations, and policies that may affect tax and permit administration. The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization. Knowledge Skills and Abilities: This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list. Strong interpersonal skills and the ability to build relationships with stakeholders. Ability to handle multiple tasks and prioritize effectively. Strong written and verbal communication skills. Ability to work under pressure and meet deadlines. Knowledge of local, state, and federal tax regulations. Aptitude to deal with confidential matters tactfully and with good judgment. Analytical skills to research, report, and troubleshoot issues and process inefficiencies. Knowledge of when to escalate issues when applicable. Ability to follow direction and work independently. Minimum Qualifications: Associate's degree in accounting, business or public administration, or closely related field, or equivalent combination of experience and training. Proficiency in Microsoft Office Suite and other relevant software. Excellent customer service and communication skills with the ability to explain complex regulations in a clear and professional manner. Strong analytical and problem-solving skills with keen attention to detail. Work Schedule: This position follows the City's hybrid work schedule policy as assigned by the Department of Human Resources Commissioner and requires in-person work at City worksites/facilities at least four (4) days per week, with the option to work remotely one (1) day per week, based on eligibility, departmental needs, and supervisor approval. The hybrid work schedule is subject to change at any time to five (5) days in-person work.

Posting expires: October 10, 2025 Salary: $54,863.22 - $73,242.40 General Description and Classification Standards: The Watershed Operation Coordinator is responsible for the overall operations and maintenance for the Office of Water Treatment and Reclamation. Including training, and participating in the investigation, reporting, and coordination of resolution for complaints of maintenance and repair of water and wastewater infrastructure. Areas of responsibility include planning and evaluation, policy and program development and administration, personnel and fiscal management, and public relations. This is an experienced, professional level capable of carrying out most assignments typical of the profession with limited guidance or review. Supervision Received Performs work under general supervision with review and advice from manager or a senior level professional. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Oversees mandated sanitary sewer overflow reports to federal, state and local environmental agencies on the collection systems integrity and affected waterways under the consent decree. Acts as a liaison between several City of Atlanta departments and Federal Regulatory Agencies (Environmental Protection Agency (EPA) and Georgia Environmental Program Division (GAEPD . Responsible for extensive Quality Assurance/Quality Control and reconciliation of sewer spills and reporting data on a daily, monthly and quarterly basis to EPA and GAEPD and within the City of Atlanta. Plans the daily assignment for assigned crew members; approves and maintains records of employee time and attendance. Performs field inspections and evaluations; meets with the citizens regarding Storm water complaints. Performs field investigations, research and respond to Storm water related claims and lawsuits against the City of Atlanta; Investigates job sites discrepancies. Directs and participates in meetings to discuss research results; reviews inspection details and determine best plan of action for complaint resolution. Provides quality customer service by cleaning all Storm water and sewer systems in the assigned areas. Supervises, trains, and participates in the investigation, reporting, and coordination of resolution for complaints of Storm water flooding or maintenance and repair of Storm water infrastructure. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided Routinely provides work group leadership, guidance, and/or training to less experienced staff. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Basic knowledge of Storm water infrastructure functions; knowledge of types of pipe; knowledge of basic construction principals and topography; knowledge of legal terminology. Skill in operating a basic computer and related software; skill in building and maintaining effective working relationships with the staff and public. Ability to generate reports; ability to read and understand site plans, as-built drawings, and easement documentation, ability to make simple mathematical calculations related to pipe capacity and rate of flow for sewer infrastructure; ability to train and instruct staff in easement research techniques and field inspection techniques; ability to communicate well with citizens, sometimes under difficult circumstances; ability to operate the following tools and equipment: Backhoe, Excavator, Shovels, Dump Trucks, Water Keys, Fire holes, Vector Tubing's, Traffic Cones, Cameras, Cell Phones, Pick Forks, Swing Blades, Ladders, and Conveyers. Minimum Qualifications - Education and Experience Bachelor's degree in biology, environmental science, natural resources management, or related area. 3 years' experience in dealing with watershed issues. Preferred Education & Experience Bachelor's degree in biology, environmental science, natural resources management, or related area and 5 years' experience in watershed management. Licensures and Certifications Valid State of Georgia Driver's License required. Wastewater Collection System Operator Certification desirable. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

Posting Expires: 10/26/2025 General Description and Classification Standards Assists in overseeing the daily operations of the computerized access system, reports on security deficiencies, acts as lead worker with junior staff on airport security duties. Perform duties related to aviation security, physical security, access control, insider threat, CCTV monitoring, and customer service. Supervision Received. Direction received is focused on accomplishing objectives which are outlined in policy and procedures on airport security. Works with other staff with responsibility for completion of assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Operate the computerized access control system and monitor the closed-circuit television system to ensure surveillance of access points and control access of people and vehicles onto secured areas and other restricted areas of the airport are accomplished. Provide assistance to persons requesting access, or those not familiar with access control procedures, such as contacting parties that do not have the required authorization in order to minimize delays or interruptions of normal business. Assist in analyzing data for monthly audits and writing investigative reports. Perform airport security radio communications and telecommunications duties for the Aviation Security Division by monitoring the assigned frequencies and dispatching appropriate resources to affected areas. Perform paging and information functions utilizing a public address system, voice communications console and data terminal. Receive and process information using various types of computerized communications equipment including two-way radio frequencies, access control monitoring system and telephone systems which requires the ability to think clearly and quickly gather, evaluate and transmit information accurately. In an effort to properly monitor access control doors throughout the airport, must be familiar with the Closed-Circuit Television (CCTV) Surveillance functions. Must be well versed in the use of computerized access control systems. Must possess the ability to monitor multiple radio frequencies while addressing telephone calls or other radio traffic. Ability to troubleshoot equipment failures and notify the proper agencies for repairs a must. Maintain permanent records of daily events. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided May instruct less experienced staff in completing assigned duties. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Some knowledge of general security processes and procedures. Knowledge of the operation and use of computer systems and equipment utilized in the airport for security purposes. Skill in using computer equipment and standard office equipment. Ability to communicate effectively with staff and the public. Strong report writing skills. Qualifications Minimum Qualifications Education and Experience Bachelor's degree in criminal justice, airport administration or business administration or related field. Preferred Education & Experience Bachelor's degree in airport management or criminal justice or related field and one (1) year experience in a security environment. Have considerable knowledge of principal policies and procedures involved in monitoring and controlling access at large complexes as well as a familiarization with the federal aviation security rules and regulations. Considerable knowledge of Access Control and CCTV systems is highly desirable. Considerable knowledge of Windows-based systems is highly desirable. Experience analyzing data and writing reports. Must successfully pass an FBI fingerprint based criminal history records check with no disqualifying crimes within the last 10 years and Security Threat. Must possess excellent verbal and written communication skills. Licensures and Certifications Must possess a valid driver's license at the time of application. A valid Georgia driver's license must be presented for verification at the time of appointment. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. The people applying must successfully demonstrate their ability to receive, retain and process emergency information. There is a salary differential for shift work. This position is shift work; therefore, candidate must be flexible to work different shifts.It is the policy of the City of Atlanta ("COA") that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department. The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law.We value and encourage diversity in our workforce. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Operate the computerized access control system and monitor the closed-circuit television system to ensure surveillance of access points and control access of people and vehicles onto secured areas and other restricted areas of the airport are accomplished. Provide assistance to persons requesting access, or those not familiar with access control procedures, such as contacting parties that do not have the required authorization in order to minimize delays or interruptions of normal business. Assist in analyzing data for monthly audits and writing investigative reports. Perform airport security radio communications and telecommunications duties for the Aviation Security Division by monitoring the assigned frequencies and dispatching appropriate resources to affected areas. Perform paging and information functions utilizing a public address system, voice communications console and data terminal. Receive and process information using various types of computerized communications equipment including two-way radio frequencies, access control monitoring system and telephone systems which requires the ability to think clearly and quickly gather, evaluate and transmit information accurately. In an effort to properly monitor access control doors throughout the airport, must be familiar with the Closed-Circuit Television (CCTV) Surveillance functions. Must be well versed in the use of computerized access control systems. Must possess the ability to monitor multiple radio frequencies while addressing telephone calls or other radio traffic. Ability to troubleshoot equipment failures and notify the proper agencies for repairs a must. Maintain permanent records of daily events. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided May instruct less experienced staff in completing assigned duties. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Some knowledge of general security processes and procedures. Knowledge of the operation and use of computer systems and equipment utilized in the airport for security purposes. Skill in using computer equipment and standard office equipment. Ability to communicate effectively with staff and the public. Strong report writing skills.

Here at the City of Atlanta, we are passionate about building and improving our community. Our Police Officers, Fire Fighters, and Building Inspectors keep our Citizens safe. Our Public Works Staff keep our City clean and help to maintain, build, and improve our City's infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our Engineers help to keep our drinking water clean, the largest airport in the world (by passenger volume) operating, and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you're seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting Expires: 2/2/2021 The Multi-Media & Communications Manager is responsible for the execution and oversight of all organizational social media platforms, traditional media outreach, and branding and market positioning. The core objective of this position is to grow the effectiveness and reach of the City of Atlanta Police Department footprint. This dynamic professional will effectively serve as social media/video/photography specialist. Additionally, this position will include event planning and management. The position will report directly to the Deputy Director of Public Affairs and Director of Public Affairs. The duties include: • Handle external communications and media relations, including: • Build and execute/publish a robust social media presence; • Develop and implement a public relations plan (traditional and social) for the organization and organizational initiatives including implementing and tracking PR efforts; • Develop contacts in all forms of media, including newspaper, television, radio and magazines regionally and nationally; • Write and distribute press releases, promotional materials, e-newsletters, ads, etc.; • Create press kits and other digital assets; • Manage press clippings and monitor media attention; • Plan and implement press events around our initiatives, ongoing programs and special events; • Manage event-related marketing, communications and media relations; • Develop print and digital publications, including organizational and initiative annual reports, brochures, fact sheets, invitations and newsletters; • Plan and execute website content and online communications strategies, including e-newsletters, social networking sites, and other e-communications; • Develop overarching social media strategic plan to grow our list, support our initiative, increase brand awareness and deepen constituent engagement; Oversees the full lifecycle of the partnerships functions of the organization, including: related research, copywriting, partner cultivation and relationship management with local, regional, and national groups. Serve as emergency on-call media contact after hours and on weekends in case of rapid response needs • Managing, copywriting, and posting/replying across all digital assets on a consistent basis • Managing, writing, editing, and publishing email and print newsletters • Establishing and assuming responsibility for realizing quantitative goals in performance across all media channels, with a focus on selected target segments • Project managing and developing content for impact, annual, and other organization reports • Analyzing and assessing performance and translating quantitative and qualitative data into actionable recommendations to improve performance • Establishing, refining, and analyzing organizational branding and market positioning through event planning/management of APD events, community programs and partnership programs. • Provide support for the department and the company with design, layout, printing, video, web design, audio mixing and mailing of marketing materials. • Provide support for the corporate brand identity with consistent use of logo, design and messaging. • Design, develop and deliver required media which may include graphics, photography, video and/or sound. • Utilize computer software to generate new images/designs and prepare final files for printing. • Prepare design concepts of material, discussing them with supervisors or requestors and make necessary changes. • Provide support for online strategies which include (but are not limited to) web, e-mail and social media. • Collaborate closely with public information officers to strategize and implement designs, communications, marketing plans and strategies. • Collaborate with public information officers and members of the APD to edit video for investigations and contribute to fulfilling state mandated open records requests. • Videography -- seek out topics, storyboard, work with locations and brand managers, shoot and edit video. • Other duties as assigned Knowledge/Skills/Abilities • Experience in communications/public relations, marketing, graphic design, social media, videography and/or other related disciplines preferred. • Excellent oral and written communication skills, including editing and proofreading. • Ability to implement coordinated strategies to enhance communications with all stakeholders using a variety of media. • Ability to take a kernel of information and expand upon it to round out a story, create a project plan, etc. • Independent self-starter with ability to work in a high-volume, fast-paced environment and meet deadlines. • Ability to see both the big picture and be attentive to detail, learn new things quickly, be creative in both problem-solving and idea-generation, and discern the essential from the non-essential. Machines, Equipment and Software: Requires strong understanding of programs within the Adobe Suite which includes (but is not limited to): Video camera, cell phone, Photoshop, Illustrator, InDesign, After Effects, Muse and/or Premier Pro. Final Cut Pro-video editing software Computer (PC and Mac), multi-user telephone system, copier, fax machine, internet, Microsoft office software, Adobe creative suite. Qualifications Qualifications & Experience: Knowledge/Skills/Abilities • Experience in communications/public relations, marketing, graphic design, social media, videography and/or other related disciplines preferred. • Excellent oral and written communication skills, including editing and proofreading. • Ability to implement coordinated strategies to enhance communications with all stakeholders using a variety of media. • Ability to take a kernel of information and expand upon it to round out a story, create a project plan, etc. • Independent self-starter with ability to work in a high-volume, fast-paced environment and meet deadlines. • Ability to see both the big picture and be attentive to detail, learn new things quickly, be creative in both problem-solving and idea-generation, and discern the essential from the non-essential. Machines, Equipment and Software: Requires strong understanding of programs within the Adobe Suite which includes (but is not limited to): Video camera, cell phone, Photoshop, Illustrator, InDesign, After Effects, Muse and/or Premier Pro. Final Cut Pro-video editing software Computer (PC and Mac), multi-user telephone system, copier, fax machine, internet, Microsoft office software, Adobe creative suite. • Training and proficiency in the six relevant disciplines of strategic communications: management, marketing, public relations, technical communication, political communication, and information/digital marketing campaigns with a heavy emphasis on social media and videography. • Degree in communications, marketing, public relations, branding or related field is required. An advanced degree is preferred. • Familiarity and deep experience with the full suite of digital media channels • At least 4 years of progressively significant professional experience in media work for an executive and organization • Proven success in traditional media and social media management. Strong analytical and reporting skills • Must be an outstanding writer and strong presenter • Self-starter; able to work well within a small, growth-oriented, entrepreneurial team • Excellent interpersonal, organizational skills, and attention to detail • Excellent and persuasive verbal and written communication skills to effectively represent APD, including media and public speaking experience. • Willingness and ability to travel routinely, as required.

Here at the City of Atlanta, we are passionate about building and improving our community. Our Police Officers, Fire Fighters, and Building Inspectors keep our Citizens safe. Our Public Works Staff keep our City clean and help to maintain, build, and improve our City's infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our Engineers help to keep our drinking water clean, the largest airport in the world (by passenger volume) operating, and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you're seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting expires: ongoing General Description and Classification Standards The individual in this position is qualified through education, training, and/or work experience to perform work that requires extensive knowledge of legal concepts and performs legal work for an assigned division, where the attorney assumes professional responsibility for the final work product. This is a skilled position in pre- and post-adjudication in legal support. Supervision Received Works under supervision. May works with others on the completion of assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Responsible for the daily demands of case preparation ensuring court packages post and pre adjudication are detailed, complete and accurate which aides in effective and efficient case prosecution. Reviews and drafts responses to Discovery on litigation cases and disseminate to the appropriate division(s) Assist with training less experienced personnel. Assist with the case management process of assigned division(s) Interpreter's defendants driving and criminal histories. Ensures retrieval police reports and any other necessary documents that maybe required for case preparation have been obtained pre- and post-adjudication. Requests and obtains for review necessary documentation from outside agencies, and other facts pertinent to case preparation pre- and post-adjudication. Provides effective customer service, communication, and interpersonal techniques regarding interaction with coworkers, supervisor, and the public. Operates computers and works with database, spreadsheets, word processing, presentation, e-mail, and other related software. Confers with appropriate staff to obtain necessary signatures and receive instructions; and performs other duties as necessary to process cases. Decision Making May work independently or with other staff with responsibility for completion of assigned tasks. Leadership Provided Routinely provides work group leadership, guidance, and/or training to less experienced staff. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. In-depth knowledge of most legal concepts and methods related to the Solicitor's Office, knowledge of legal terminology. Well-developed arithmetic and verbal skills; skill in using a variety of computer tools, including text and data tools, and specialized data systems. Ability to plan and carry out complex work assignments that may commonly require in-depth knowledge of systems and processes in the Solicitor's Office; ability to write subpoenas and interpret criminal histories; ability to use office equipment daily such as fax machines, copier, printer, computers, Qualifications Minimum Qualifications - Education and Experience High school diploma and 1 year of experience in a prosecutorial environment; or any equivalent combination of education, training, and experience that may provide the requisite knowledge, skills, and abilities for this job. Preferred Education & Experience 1 year of direct experience working in a Solicitor's Office or prosecutor's office. Licensures and Certifications. None Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job

Here at the City of Atlanta, we are passionate about building and improving our community. Our Police Officers, Fire Fighters, and Building Inspectors keep our Citizens safe. Our Public Works Staff keep our City clean and help to maintain, build, and improve our City's infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our Engineers help to keep our drinking water clean, the largest airport in the world (by passenger volume) operating, and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you're seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Salary: Commensurate with experience Position posted until filled General Description and Classification Standards The selected candidate will serve as Executive Assistant, Sr. within the newly created Office of the Inspector General (OIG) for the City of Atlanta, responsible for providing administrative, operational, and analytical support for the office. Supervision Received Works under minimal supervision; can set own work sequence and pace within process/department limitations. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned • Processes complaints; initiates office policies; develops internal programs; maintains communication links with senior management • Tracks regulations • Assists in the development of performance measures • Provides input on managerial or administrative policies and procedures, prepares productivity information and workload evaluations • Responds to complaints and public inquiries concerning City operations, policies or other activities • Performs special projects such as financial, operational or management audits and feasibility studies. Decision Making Uses independent judgment and discretion including the handling of emergency situations, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards and resolving problems. Leadership Provided Typically has formal project management and/or skills development responsibilities. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. • Knowledge of management and administrative practices, policies and procedures. • Skill in effectively communicating and interacting with management, employees, members of the general public and all other groups involved in the activities of the City. • Ability to develop and administer operations and staff plans and objectives. • Strong writing and editing skills. • Relentless attention to detail. • High level organizational skills and proven ability to manage time efficiently, meet deadlines, and multi-task in a fast-paced environment. • Ability to work independently and manage projects and discrete tasks with limited supervision. • Ability to exercise discretion on sensitive and confidential matters. • Knowledge, demonstrated interest, and/or prior work experience in any of the following fields: investigation, law enforcement, criminal justice, or public service. Qualifications Minimum Qualifications - Education and Experience Bachelor's degree in business, public administration or related field from an accredited college or university; 5 years of work experience in public relations, communications or related area including supervisory experience required; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job. Preferred Education and Experience Master's degree in business or public administration, or related field and seven or more years of work experience in public relations, or communications or related area including supervisory experience preferred. Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.