Buchheit Inc

DEPARTMENT: Retail Store REPORTS TO: District Manager FLSA STATUS: Exempt POSITION TYPE: Full-Time POSITION SUMMARY: Store Managers are responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Developing and leading a great team while increasing sales and profits of your assigned area will be the most important part of your job. Your hands-on leadership and management expertise will allow our organization to grow. This job is composed of a variety of tasks that are covered by general operating procedures but will also require extensive individual judgment to ensure successful operation of the store. ESSENTIAL DUTIES AND RESPONSIBILITIES: Drive sales and profitability through customer satisfaction Develop and implement payroll plans and monitor daily payroll to ensure the plan is met Display strong merchandise throughout the store and execute plan-o-grams Ensure merchandise is properly priced, displayed, and stocked according to inventory levels appropriate for the store Ensure efficient day-to-day operations of the store Supervise, train, and develop subordinate managers and hourly store personnel in all areas and functions required to run the store effectively Ensure all employees provide outstanding customer service to satisfy our customer's needs Ensure all expenses are maintained within the planned budget Be familiar with and enforce all company policies and procedures Oversee the implementation of special promotions and advertising events Maintain strong communication between store and all support departments Responsible for all aspects of the P&L including sales, gross margin, payroll, and shrink Ensure the store is in compliance with OSHA requirements and all safety procedures Provide exemplary customer service Oversee store programs through effective delegation and management of work, employees, time, and resources Maintain working knowledge of products and services May operate forklift or industrial truck to assist in loading, unloading, or moving merchandise and materials Safety awareness of anything in store that may be hazard to employees or customers Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner Additional duties, as assigned REQUIREMENTS & QUALIFICATIONS: 3 - 5 years of retail management experience Flexibility to work any open store hours Proven skills in business analysis, with the ability to execute company standards successfully Experience producing results, managing and developing employees, and succeeding in a retail environment Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Strong communication and leadership skills Highly motivated leader capable of motivating others to achieve company goals Excellent Customer Service skills Excellent verbal and written communication Must possess strong work ethic and interpersonal skills Basic computer skills Highly organized and detail-oriented Ability to: Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Effectively communicate with customers and employees, in-person and over the phone Demonstrate initiative and effective problem-solving skills within the scope of the position Prioritize, accurately multi-task, adhere to deadlines, and learn in a fast-paced environment. PHYSICAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds. PIcd358e7a1e8a-4381

DEPARTMENT: Retail Store REPORTS TO: Store Manager FLSA STATUS: Exempt POSITION TYPE: Full-Time POSITION SUMMARY: Department Managers are responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Developing and leading a great team while increasing sales and profits of your assigned area will be the most important part of your job. Your hands-on leadership and management expertise will allow our organization to grow. This job is composed of a variety of tasks that are covered by general operating procedures but will also require extensive individual judgment to ensure successful operation of your area of the store. ESSENTIAL DUTIES AND RESPONSIBILITIES: Drive sales and profitability through customer satisfaction Ensure all planograms are executed Ensure all merchandise is properly priced, displayed and stocked according to appropriate inventory levels Supervise, train, and develop staff in all functions required to run your assigned area Ensure all employees provide outstanding customer service to satisfy customer needs Be familiar with and enforce all policies and procedures Oversee assigned area through effective delegation and management of work, employees, time, and resources Maintain working knowledge of products and services May operate forklift or industrial truck to assist in loading, unloading, or moving merchandise and materials Safety awareness of anything in store that may be hazard to employees or customers Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner Additional duties, as assigned REQUIREMENTS & QUALIFICATIONS: 3-4 years of retail experience Retail Management experience is preferred Flexibility to work any open store hours Strong communication and leadership skills Highly motivated leader capable of motivating others to achieve company goals Excellent Customer Service skills Excellent verbal and written communication Must possess strong work ethic and interpersonal skills Basic computer skills Highly organized and detail-oriented Ability to: Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Effectively communicate with customers, in-person and over the phone Demonstrate initiative and effective problem-solving skills within the scope of the position Prioritize, accurately multi-task, adhere to deadlines, and learn in a fast paced environment. PHYSICAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds. PIa5bed9338f24-7555

DEPARTMENT: Retail Store REPORTS TO: Store Manager FLSA STATUS: Exempt POSITION TYPE: Full-Time POSITION SUMMARY: Department Managers are responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Developing and leading a great team while increasing sales and profits of your assigned area will be the most important part of your job. Your hands-on leadership and management expertise will allow our organization to grow. This job is composed of a variety of tasks that are covered by general operating procedures but will also require extensive individual judgment to ensure successful operation of your area of the store. ESSENTIAL DUTIES AND RESPONSIBILITIES: Drive sales and profitability through customer satisfaction Ensure all planograms are executed Ensure all merchandise is properly priced, displayed and stocked according to appropriate inventory levels Supervise, train, and develop staff in all functions required to run your assigned area Ensure all employees provide outstanding customer service to satisfy customer needs Be familiar with and enforce all policies and procedures Oversee assigned area through effective delegation and management of work, employees, time, and resources Maintain working knowledge of products and services May operate forklift or industrial truck to assist in loading, unloading, or moving merchandise and materials Safety awareness of anything in store that may be hazard to employees or customers Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner Additional duties, as assigned REQUIREMENTS & QUALIFICATIONS: 3-4 years of retail experience Retail Management experience is preferred Flexibility to work any open store hours Strong communication and leadership skills Highly motivated leader capable of motivating others to achieve company goals Excellent Customer Service skills Excellent verbal and written communication Must possess strong work ethic and interpersonal skills Basic computer skills Highly organized and detail-oriented Ability to: Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Effectively communicate with customers, in-person and over the phone Demonstrate initiative and effective problem-solving skills within the scope of the position Prioritize, accurately multi-task, adhere to deadlines, and learn in a fast paced environment. PHYSICAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds. PIfb4a15bb19ac-7625

DEPARTMENT: Retail Store REPORTS TO: Yard Foreman FLSA STATUS: Non-Exempt POSITION TYPE: Full Time POSITION SUMMARY: The Lumber Yard worker is responsible for sorting and racking lumber according to grade markings and size. They often operate a forklift or Industrial truck to assist in moving and loading materials and products. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide outstanding customer service Answers questions, identify and direct customers to building materials and merchandise in the lumber yard Load merchandise on to store delivery trucks for delivery or transfer Assist with unloading deliveries, as necessary Remove lumber from units and place boards in rack, according to grade and length Reads work order, invoice, or follows oral instructions to determine materials or containers needing moved and/or loaded Assist customers with loading purchased merchandise Maintain the appearance of the yard and racks in an orderly and clean manner Operate forklift or industrial truck to assist in loading or moving merchandise and materials Complete daily forklift inspections Adhere to Loss Prevention, inventory control, and compliance procedures Safety awareness of anything in store that may be hazard to employees or customers Effectively communicates customer issues and concerns to all applicable internal staff members Additional duties, as assigned REQUIREMENTS & QUALIFICATIONS: Strong work ethic Forklift experience is preferred Ability to: Read and comprehend simple verbal or written instructions Effectively communicate with customers, management, and co-workers Demonstrate initiative and effective problem-solving skills within the scope of the position Work in a fast-paced environment PHYSICAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 75 pounds. PI7e030b7d424f-6614

DEPARTMENT: Retail Store REPORTS TO: Store Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full-Time/Part Time POSITION SUMMARY: Front End Customer Service Managers are responsible for day-to-day front end operations including supervising team members, handling customer requests, managing all aspects of POS operations, administering and enforcing company policies, and ensuring efficient operation of all front end activities. ESSENTIAL DUTIES AND RESPONSIBILITIES: Implement customer service policies and procedures and communicate customer service standards Direct the daily operations of the customer service team Plan, prioritize and delegate work tasks to ensure proper functioning of the department Ensure the necessary resources and tools are available for quality customer service delivery Review customer complaints, track customer complaint resolution, and handle complex and escalated customer service Identify and implement strategies to improve quality of service, productivity and profitability Coordinate with company management to support and implement growth strategies Coordinate and manage customer service projects and initiatives Ensure budget requirements are met Evaluate and performance manage staff Identify and address staff training and coaching needs Balance cash drawer, and prepare deposit for financial institution Basic accounting functions Additional duties, as assigned REQUIREMENTS & QUALIFICATIONS: Prior customer service and supervisory experience is essential Must possess in-depth knowledge of customer service principles and practices Must possess strong work ethic and interpersonal skills Basic computer skills and product knowledge Must be able to work a flexible schedule Ability to: Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Effectively communicate with customers and employees, in-person and over the phone Demonstrate initiative and effective problem-solving skills within the scope of the position Maintain a pleasant and calm disposition under stress Physical Requirements: The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds. PI9df5fb5-

DEPARTMENT: Retail Store REPORTS TO: District Manager FLSA STATUS: Exempt POSITION TYPE: Full-Time POSITION SUMMARY: Store Managers are responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Developing and leading a great team while increasing sales and profits of your assigned area will be the most important part of your job. Your hands-on leadership and management expertise will allow our organization to grow. This job is composed of a variety of tasks that are covered by general operating procedures but will also require extensive individual judgment to ensure successful operation of the store. ESSENTIAL DUTIES AND RESPONSIBILITIES: Drive sales and profitability through customer satisfaction Develop and implement payroll plans and monitor daily payroll to ensure the plan is met Display strong merchandise throughout the store and execute plan-o-grams Ensure merchandise is properly priced, displayed, and stocked according to inventory levels appropriate for the store Ensure efficient day-to-day operations of the store Supervise, train, and develop subordinate managers and hourly store personnel in all areas and functions required to run the store effectively Ensure all employees provide outstanding customer service to satisfy our customer's needs Ensure all expenses are maintained within the planned budget Be familiar with and enforce all company policies and procedures Oversee the implementation of special promotions and advertising events Maintain strong communication between store and all support departments Responsible for all aspects of the P&L including sales, gross margin, payroll, and shrink Ensure the store is in compliance with OSHA requirements and all safety procedures Provide exemplary customer service Oversee store programs through effective delegation and management of work, employees, time, and resources Maintain working knowledge of products and services May operate forklift or industrial truck to assist in loading, unloading, or moving merchandise and materials Safety awareness of anything in store that may be hazard to employees or customers Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner Additional duties, as assigned REQUIREMENTS & QUALIFICATIONS: 3 - 5 years of retail management experience Flexibility to work any open store hours Proven skills in business analysis, with the ability to execute company standards successfully Experience producing results, managing and developing employees, and succeeding in a retail environment Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Strong communication and leadership skills Highly motivated leader capable of motivating others to achieve company goals Excellent Customer Service skills Excellent verbal and written communication Must possess strong work ethic and interpersonal skills Basic computer skills Highly organized and detail-oriented Ability to: Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Effectively communicate with customers and employees, in-person and over the phone Demonstrate initiative and effective problem-solving skills within the scope of the position Prioritize, accurately multi-task, adhere to deadlines, and learn in a fast-paced environment. PHYSICAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds. PI4e929783d48e-5534

DEPARTMENT: Retail Store REPORTS TO: Yard Foreman FLSA STATUS: Non-Exempt POSITION TYPE: Part-Time POSITION SUMMARY: The Lumber Yard worker is responsible for sorting and racking lumber according to grade markings and size. They often operate a forklift or Industrial truck to assist in moving and loading materials and products. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide outstanding customer service Answers questions, identify and direct customers to building materials and merchandise in the lumber yard Load merchandise on to store delivery trucks for delivery or transfer Assist with unloading deliveries, as necessary Remove lumber from units and place boards in rack, according to grade and length Reads work order, invoice, or follows oral instructions to determine materials or containers needing moved and/or loaded Assist customers with loading purchased merchandise Maintain the appearance of the yard and racks in an orderly and clean manner Operate forklift or industrial truck to assist in loading or moving merchandise and materials Complete daily forklift inspections Adhere to Loss Prevention, inventory control, and compliance procedures Safety awareness of anything in store that may be hazard to employees or customers Effectively communicates customer issues and concerns to all applicable internal staff members Additional duties, as assigned REQUIREMENTS & QUALIFICATIONS: Strong work ethic Forklift experience is preferred Ability to: Read and comprehend simple verbal or written instructions Effectively communicate with customers, management, and co-workers Demonstrate initiative and effective problem-solving skills within the scope of the position Work in a fast-paced environment PHYSICAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 75 pounds. PIe3a8248f65b6-1896