carmax

6145 - Florence - 8045 Betsy Conrad Way, Florence, Kentucky, 41042 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do - Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate exceptional communication skills Display confidence in self, the product and CarMax Ability to build and maintain strong relationships Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun Balance the needs of the Customer and the business when making decisions Seek to fully understand and meet Customer needs Create win-win solutions to Customer issues Get work done well, on time and follow the right process Drive work processes and pay close attention to detail Perform multiple duties in a high energy, fast-paced working environment Read, interpret and transcribe data in order to maintain accurate records Lift objects that weigh as much as 25 lbs. Education and/or Experience High School Diploma, or equivalent Sales and customer service experience, in an area such as retail, preferred Valid Driver's License Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

6145 - Florence - 8045 Betsy Conrad Way, Florence, Kentucky, 41042 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do - Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate exceptional communication skills Display confidence in self, the product and CarMax Ability to build and maintain strong relationships Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun Balance the needs of the Customer and the business when making decisions Seek to fully understand and meet Customer needs Create win-win solutions to Customer issues Get work done well, on time and follow the right process Drive work processes and pay close attention to detail Perform multiple duties in a high energy, fast-paced working environment Read, interpret and transcribe data in order to maintain accurate records Lift objects that weigh as much as 25 lbs. Education and/or Experience High School Diploma, or equivalent Sales and customer service experience, in an area such as retail, preferred Valid Driver's License Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

6145 - Florence - 8045 Betsy Conrad Way, Florence, Kentucky, 41042 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do - Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate exceptional communication skills Display confidence in self, the product and CarMax Ability to build and maintain strong relationships Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun Balance the needs of the Customer and the business when making decisions Seek to fully understand and meet Customer needs Create win-win solutions to Customer issues Get work done well, on time and follow the right process Drive work processes and pay close attention to detail Perform multiple duties in a high energy, fast-paced working environment Read, interpret and transcribe data in order to maintain accurate records Lift objects that weigh as much as 25 lbs. Education and/or Experience High School Diploma, or equivalent Sales and customer service experience, in an area such as retail, preferred Valid Driver's License Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

6145 - Florence - 8045 Betsy Conrad Way, Florence, Kentucky, 41042 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do - Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate exceptional communication skills Display confidence in self, the product and CarMax Ability to build and maintain strong relationships Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun Balance the needs of the Customer and the business when making decisions Seek to fully understand and meet Customer needs Create win-win solutions to Customer issues Get work done well, on time and follow the right process Drive work processes and pay close attention to detail Perform multiple duties in a high energy, fast-paced working environment Read, interpret and transcribe data in order to maintain accurate records Lift objects that weigh as much as 25 lbs. Education and/or Experience High School Diploma, or equivalent Sales and customer service experience, in an area such as retail, preferred Valid Driver's License Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

6145 - Florence - 8045 Betsy Conrad Way, Florence, Kentucky, 41042 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do - Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate exceptional communication skills Display confidence in self, the product and CarMax Ability to build and maintain strong relationships Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun Balance the needs of the Customer and the business when making decisions Seek to fully understand and meet Customer needs Create win-win solutions to Customer issues Get work done well, on time and follow the right process Drive work processes and pay close attention to detail Perform multiple duties in a high energy, fast-paced working environment Read, interpret and transcribe data in order to maintain accurate records Lift objects that weigh as much as 25 lbs. Education and/or Experience High School Diploma, or equivalent Sales and customer service experience, in an area such as retail, preferred Valid Driver's License Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! About this job At CarMax, a Senior Technology Manager, AI &ML is a key leader in providing reliable and scalable machine-learning capabilities across the organization. The Senior Technology Manager will be responsible for overseeing multiple portfolios of ML and AI capabilities and solutions. In this role you will support managers and their teams of engineers to help prioritize business needs and drive innovative solutions for two teams. One of those teams is focused on Generative AI use cases and helping to accelerate partner teams development using Generative AI. The second that this manager will support is focused on customer journey modeling and guiding CarMax customers through their optimal buying journey by providing predictive inputs at key moments. The ideal candidate will have a passion and understanding of Data Science, Machine Learning and AI and will have the substantial experience in software engineering and cloud engineering that is necessary to turn those models into highly visible, mission-critical capabilities that drive CarMax's iconic customer experience. Essential Responsibilities: Identify new opportunities for ML and AI solutions and build and cultivate relationships with leaders across the organization to foster those partnerships Influence partners and stakeholders in Data Science and other teams across the organization to prioritize objectives and provide a comprehensive approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations Communicate effectively with senior leadership to share progress, raise any roadblocks or impediments to delivery, and also spread awareness of your teams' achievements Create the strategic roadmap that will guide the direction and goals for the team, both in terms of individual project impacts but also overall standards for machine learning and AI utilization in the organization Empower your direct reports to lead their teams by providing them with the resources, training, feedback, and a sounding-board to be successful in their roles Develop people through effective communication and ongoing feedback Manage the budget of your area including budget planning and estimating costs of future development and tracking spend on an ongoing basis Create an inclusive and engaging culture for a team of remote and hybrid engineers with varying levels of experience Work through others to deliver resilient and scalable technology solutions that solve for complex business problems Help drive the broader understanding of the use of machine learning and AI by interfacing with key roles in Operations, Legal, Security, and Technology Stay on top of industry trends and best practices to continuously improve what we do and ensure our customer experience is the best it can be Quickly learning the CarMax technology standards and norms and ensuring that your teams follow best practices for change management, security, etc. This role will have on-call expectations to be available for major incidents and issues that affect your team's applications. Minimum Qualifications: Bachelor's Degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience Optional for sponsorship needs: Master's Degree in Computer Science, Computer Engineering, or relevant technical field 10+ years of software-engineering experience in an enterprise-level environment in one or more of the following areas: machine learning/artificial intelligence, cloud computing, systems engineering 5+ years' experience managing direct reports 5+ years' experience with microservices software architecture 5+ years leading the end-to-end design and development of scalable services to be consumed by the enterprise, including monitoring and production support 5+ years' experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies Demonstrated ability to provide vision for the Cloud Engineering, Software Engineering, and Machine-Learning spaces and inspire teams towards the future Proven ability to strategically prioritize by balancing business delivery and value generating work with technical debt and engineering excellence Proficient in developing in Python Experience with scripting languages such as shell scripts Experience in DevOps practices, testing frameworks, and CI/CD Experience with Model Development and Deployment (MLFlow, Azure ML) Experience with container orchestration (Kubernetes, Docker) Experience communicating and working across functions to drive organization-wide solutions Preferred Qualifications: Previous experience deploying large-scale applications on Azure Familiarity with MLOps and industry-standard machine-learning Python libraries Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services) Advanced AI/ML specializations (reinforcement learning, deep learning, NLP) Proficient in an object-oriented programming language (i.e. C#, Java) Experience using large language models (LLMs) with semantic search frameworks for chatbot implementations Software Specific Qualifications: Experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies Proficiency developing and debugging in Python Experience with Model Development and Deployment (MLFlow, Azure ML) Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services) Experience with scripting languages such as shell scripts Experience in DevOps practices, testing frameworks, and CI/CD Proficiency in version control systems (Git) for AI/ML model versioning Experience with container orchestration (Kubernetes, Docker) Work Authorization:Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship willnotbe considered for this specific role. Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center and have a Hybrid work arrangement. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . Our Commitment to Diversity and Inclusion: CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! About this job At CarMax, we are industry disruptors with an unrivaled amount of automotive consumer data. Working on many different aspects our Principal Engineers research and discover new opportunities and shape data products to fulfill enterprise needs for data. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that's right for them! CarMax is a data driven company. We are seeking a highly motivated and experienced Principal Data Governance/Data Quality Engineer with at least 10 years of experience in implementing Data Governance and Data Quality frameworks/tools. The ideal candidate should have a comprehensive understanding of Data Governance, Metadata, and Data Quality processes, and be able to adapt these to CarMax specific needs. This role requires innovative thinking, a hands-on approach, ability to learn quickly and formulate effective solutions as part of an agile team. Familiarity with creating Critical Data Elements, data quality rules, alerts monitoring, and Issue Management is essential. If you are a passionate data professional who has the drive for high data quality leveraging governance processes and tools, then your search stops here. What You Will Do- Essential Responsibilities: Industry Best Practices:Stay updated with the latest trends in Data Governance, Metadata, and Data Quality. Adapt and innovate these practices for CarMax . Subject Matter Expert:Serve as a Data Governance/Data Quality expert to support functional teams in using Data Catalog/Data Quality tools. Implement best practices tailored to organizational needs. Data Architecture and Modeling:Have an understanding and/or willingness to learn about basics of Data Architecture and Data Modeling . Technology assessment:Partner with both business and technology teams to assess or help assess future looking Data Governance/Metadata/Data Catalog technology tools. Enterprise Implementation:Collaborate with various teams to implement enterprise Data Quality rules, roles, permissions, and support the Data Governance/Data Quality operating model. This includes any future Data Governance tools/solutions. Team Collaboration:Work closely with technical and functional teams to integrate data quality and metadata management into the data landscape while assisting resolve data issues. Technology :Configure and assist with the management of cloud based Data Quality(e.g., DQLabs) and future Data Governance/Metadata/Catalog tools. Cost Management:Partner with DataOps function to monitor and optimize costs related to Data Governance/Data Quality tools on cloud(Azure or equivalent) . Continuous Improvement:Maintain a mindset focused of continuous automation and improvement. Adapt to changing business requirements and priorities . Stakeholder Communication:Communicate effectively with stakeholders and customers to build strong partnerships and teamwork across CarMax . Adaptability:Be able to multi-task and quickly learn CarMax's business processes and Data Governance/Data Quality opportunities including looking for innovation in the Data Governance/Data Quality areas. Data Analysis:Write SQL queries to perform data analysis and support Data Quality issue resolution . Documentation:Document lineage, business, and technical data flows and/or assist in doing so. Qualifications and Requirements: Minimum 10 years of experience in Data Quality Platform and/or Data Governance roles (e.g., Principal/Senior Technical Data Engineer/Analyst, Data Governance or Data Quality Architect) . Strong teamwork skills across the organization. Hands-on experience in SQL (Snowflake experience highly preferred). Proficiency in Data Governance/Data Quality/Metadata/Catalog tools (e.g., DQLabs, Atlan, Alation, Collibra, Data.world, Data Galaxy) . Strong knowledge and leadership of Data Governance and Data Quality processes. Ability to communicate and present to senior technology and business partners. Familiarity with the latest trends in Data Governance, Metadata, Data Quality, Availability, Observability, and Reliability. Experience in leading Data Quality operationalization including process and roles definition. Highly motivated, self-starter with proven leadership&communication skills. Bachelor's/Master's in computer science or equivalent area Preferred Qualifications Experience with Snowflake-specific data governance or quality implementations. Familiarity with Infrastructure (e.g. Azure, Snowflake) cost management for data tools. Certification in data governance or quality (e.g., DAMA CDMP, DQMP). Active participation/leadership in transformative DG/DQ initiatives including AI based Data Governance/Data Quality capabilities. Prior experience in the retail industry. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship willnotbe considered for this specific role. Work Location and Arrangement:T his role will be based out of the Richmond, VA Technology Innovation Center or Dallas Technology Hub in Plano, TX and have a Hybrid work arrangement. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . Our Commitment to Diversity and Inclusion: CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! About this job At CarMax, a Senior Technology Manager, AI &ML is a key leader in providing reliable and scalable machine-learning capabilities across the organization. The Senior Technology Manager will be responsible for overseeing multiple portfolios of ML and AI capabilities and solutions. In this role you will support managers and their teams of engineers to help prioritize business needs and drive innovative solutions for two teams. One of those teams is focused on Generative AI use cases and helping to accelerate partner teams development using Generative AI. The second that this manager will support is focused on customer journey modeling and guiding CarMax customers through their optimal buying journey by providing predictive inputs at key moments. The ideal candidate will have a passion and understanding of Data Science, Machine Learning and AI and will have the substantial experience in software engineering and cloud engineering that is necessary to turn those models into highly visible, mission-critical capabilities that drive CarMax's iconic customer experience. Essential Responsibilities: Identify new opportunities for ML and AI solutions and build and cultivate relationships with leaders across the organization to foster those partnerships Influence partners and stakeholders in Data Science and other teams across the organization to prioritize objectives and provide a comprehensive approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations Communicate effectively with senior leadership to share progress, raise any roadblocks or impediments to delivery, and also spread awareness of your teams' achievements Create the strategic roadmap that will guide the direction and goals for the team, both in terms of individual project impacts but also overall standards for machine learning and AI utilization in the organization Empower your direct reports to lead their teams by providing them with the resources, training, feedback, and a sounding-board to be successful in their roles Develop people through effective communication and ongoing feedback Manage the budget of your area including budget planning and estimating costs of future development and tracking spend on an ongoing basis Create an inclusive and engaging culture for a team of remote and hybrid engineers with varying levels of experience Work through others to deliver resilient and scalable technology solutions that solve for complex business problems Help drive the broader understanding of the use of machine learning and AI by interfacing with key roles in Operations, Legal, Security, and Technology Stay on top of industry trends and best practices to continuously improve what we do and ensure our customer experience is the best it can be Quickly learning the CarMax technology standards and norms and ensuring that your teams follow best practices for change management, security, etc. This role will have on-call expectations to be available for major incidents and issues that affect your team's applications. Minimum Qualifications: Bachelor's Degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience Optional for sponsorship needs: Master's Degree in Computer Science, Computer Engineering, or relevant technical field 10+ years of software-engineering experience in an enterprise-level environment in one or more of the following areas: machine learning/artificial intelligence, cloud computing, systems engineering 5+ years' experience managing direct reports 5+ years' experience with microservices software architecture 5+ years leading the end-to-end design and development of scalable services to be consumed by the enterprise, including monitoring and production support 5+ years' experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies Demonstrated ability to provide vision for the Cloud Engineering, Software Engineering, and Machine-Learning spaces and inspire teams towards the future Proven ability to strategically prioritize by balancing business delivery and value generating work with technical debt and engineering excellence Proficient in developing in Python Experience with scripting languages such as shell scripts Experience in DevOps practices, testing frameworks, and CI/CD Experience with Model Development and Deployment (MLFlow, Azure ML) Experience with container orchestration (Kubernetes, Docker) Experience communicating and working across functions to drive organization-wide solutions Preferred Qualifications: Previous experience deploying large-scale applications on Azure Familiarity with MLOps and industry-standard machine-learning Python libraries Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services) Advanced AI/ML specializations (reinforcement learning, deep learning, NLP) Proficient in an object-oriented programming language (i.e. C#, Java) Experience using large language models (LLMs) with semantic search frameworks for chatbot implementations Software Specific Qualifications: Experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies Proficiency developing and debugging in Python Experience with Model Development and Deployment (MLFlow, Azure ML) Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services) Experience with scripting languages such as shell scripts Experience in DevOps practices, testing frameworks, and CI/CD Proficiency in version control systems (Git) for AI/ML model versioning Experience with container orchestration (Kubernetes, Docker) Work Authorization:Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship willnotbe considered for this specific role. Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center and have a Hybrid work arrangement. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . Our Commitment to Diversity and Inclusion: CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

7252 - Renton - 3751 E. Valley Road, Renton, Washington, 98057 CarMax, the way your career should be! CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax Ensure every vehicle is one our customers can rely on At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning. You will also enjoy a generous range of company benefits including: - Paid time off - Medical / dental coverage - 401k with company match - Vehicle discount - Tuition reimbursement - and more! What you will do - Essential responsibilities Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease Work as part of a team to solve technical problems quickly and effectively Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles Follow and promote our high standards of safety, cleanliness and organization Be part of a team that cares about customers and their cars CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations. Qualifications and requirements Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning Knowledge of health and safety compliance Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time Manage multiple tasks in a fast-paced environment Good communication skills and attention to detail Possession of a valid driver's license Where required by State/Local law, maintain ASE Certifications In California, for Certified Technicians (Mechanical Associate 4) maintain ASE Certification in Engine Repair (A1), Steering and Suspension (A4), Brakes (A5), and Heating Air Conditioning (A7) In California, for Master Certified Technicians (Mechanical Associate 5) maintain ASE Certification in Engine Repair (A1), Transmission/Transaxle (A2), Manual Drive Train and Axles (A3), Steering and Suspension (A4), Brakes (A5), Electrical (A6), Heating Air Conditioning (A7) and Engine Performance (A8). About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. The hourly rate for this position is: $41.38 - $55.19 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible: To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, the way your career should be! CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax Ensure every vehicle is one our customers can rely on At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning. You will also enjoy a generous range of company benefits including: - Paid time off - Medical / dental coverage - 401k with company match - Vehicle discount - Tuition reimbursement - and more! What you will do - Essential responsibilities Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease Work as part of a team to solve technical problems quickly and effectively Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles Follow and promote our high standards of safety, cleanliness and organization Be part of a team that cares about customers and their cars CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations. Qualifications and requirements Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning Knowledge of health and safety compliance Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time Manage multiple tasks in a fast-paced environment Good communication skills and attention to detail Possession of a valid driver's license Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2) About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, the way your career should be! CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax Ensure every vehicle is one our customers can rely on At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning. You will also enjoy a generous range of company benefits including: - Paid time off - Medical / dental coverage - 401k with company match - Vehicle discount - Tuition reimbursement - and more! What you will do - Essential responsibilities Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease Work as part of a team to solve technical problems quickly and effectively Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles Follow and promote our high standards of safety, cleanliness and organization Be part of a team that cares about customers and their cars CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations. Qualifications and requirements Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning Knowledge of health and safety compliance Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time Manage multiple tasks in a fast-paced environment Good communication skills and attention to detail Possession of a valid driver's license Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2) About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

6145 - Florence - 8045 Betsy Conrad Way, Florence, Kentucky, 41042 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do - Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate exceptional communication skills Display confidence in self, the product and CarMax Ability to build and maintain strong relationships Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun Balance the needs of the Customer and the business when making decisions Seek to fully understand and meet Customer needs Create win-win solutions to Customer issues Get work done well, on time and follow the right process Drive work processes and pay close attention to detail Perform multiple duties in a high energy, fast-paced working environment Read, interpret and transcribe data in order to maintain accurate records Lift objects that weigh as much as 25 lbs. Education and/or Experience High School Diploma, or equivalent Sales and customer service experience, in an area such as retail, preferred Valid Driver's License Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

6145 - Florence - 8045 Betsy Conrad Way, Florence, Kentucky, 41042 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do - Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate exceptional communication skills Display confidence in self, the product and CarMax Ability to build and maintain strong relationships Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun Balance the needs of the Customer and the business when making decisions Seek to fully understand and meet Customer needs Create win-win solutions to Customer issues Get work done well, on time and follow the right process Drive work processes and pay close attention to detail Perform multiple duties in a high energy, fast-paced working environment Read, interpret and transcribe data in order to maintain accurate records Lift objects that weigh as much as 25 lbs. Education and/or Experience High School Diploma, or equivalent Sales and customer service experience, in an area such as retail, preferred Valid Driver's License Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

6145 - Florence - 8045 Betsy Conrad Way, Florence, Kentucky, 41042 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do - Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate exceptional communication skills Display confidence in self, the product and CarMax Ability to build and maintain strong relationships Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun Balance the needs of the Customer and the business when making decisions Seek to fully understand and meet Customer needs Create win-win solutions to Customer issues Get work done well, on time and follow the right process Drive work processes and pay close attention to detail Perform multiple duties in a high energy, fast-paced working environment Read, interpret and transcribe data in order to maintain accurate records Lift objects that weigh as much as 25 lbs. Education and/or Experience High School Diploma, or equivalent Sales and customer service experience, in an area such as retail, preferred Valid Driver's License Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

6145 - Florence - 8045 Betsy Conrad Way, Florence, Kentucky, 41042 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do - Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate exceptional communication skills Display confidence in self, the product and CarMax Ability to build and maintain strong relationships Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun Balance the needs of the Customer and the business when making decisions Seek to fully understand and meet Customer needs Create win-win solutions to Customer issues Get work done well, on time and follow the right process Drive work processes and pay close attention to detail Perform multiple duties in a high energy, fast-paced working environment Read, interpret and transcribe data in order to maintain accurate records Lift objects that weigh as much as 25 lbs. Education and/or Experience High School Diploma, or equivalent Sales and customer service experience, in an area such as retail, preferred Valid Driver's License Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

6145 - Florence - 8045 Betsy Conrad Way, Florence, Kentucky, 41042 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do - Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate exceptional communication skills Display confidence in self, the product and CarMax Ability to build and maintain strong relationships Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun Balance the needs of the Customer and the business when making decisions Seek to fully understand and meet Customer needs Create win-win solutions to Customer issues Get work done well, on time and follow the right process Drive work processes and pay close attention to detail Perform multiple duties in a high energy, fast-paced working environment Read, interpret and transcribe data in order to maintain accurate records Lift objects that weigh as much as 25 lbs. Education and/or Experience High School Diploma, or equivalent Sales and customer service experience, in an area such as retail, preferred Valid Driver's License Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be!Senior Corporate Counsel, Real Estate and Construction Corporate Services Team Home OfficeAbout this jobThe Real Estate and Construction Attorney is a member of the commercial transactions team within the Legal Department. In this role, the Real Estate and Construction Attorney will assist Company Real Estate clients and Construction clients by providing legal support for the Company's real estate development and management activities and construction activities, and will assist with environmental compliance and special projects. What you will do Essential ResponsibilitiesReview, draft and negotiate agreements related to the acquisition of real estate, including, but not limited to, letters of intent, purchase agreements, easements, cross access or shared access agreements and stormwater maintenance agreements.Review, draft and negotiate agreements related to the construction of new locations, the retrofits of existing locations, including, but not limited to, lump sum agreements, design-build agreements, materials testing, and owner-agent agreements.Review and negotiate outside counsel/consultant agreements with local land use attorneys and consultants, including, but not limited to brokers and feasibility consultants.Review and provide advice regarding real estate and construction due diligence matters, including title, survey, environmental, permitting, zoning and entitlements.Manage condemnation process for any impacted Company owned/leased properties.Coordinate and handle property management issues, including landlord and tenant issues, lease amendments, sale-leaseback restructuring, landlord notices, requests for easements or estoppels certificates, SNDAs, etc.Review, draft and negotiate agreements related to the sale of surplus land.Provide support to the environmental team to ensure compliance with applicable environmental laws.Provide litigation support for legal matters involving real estate, construction, and environmental related litigation.Provide support on special projects and company initiatives.Manage special projects on an as-needed basis.Support the development of contract specialists and administrative assistant associates.Purpose of the roleTo perform this job successfully, an individual must have strong written and verbal communication skills to effectively communicate regarding legal matters with supervisors, associates, management, outside counsel, opposing counsel, and regulatory authorities. A candidate should have strong analytical and reasoning skills required in connection with accurately assembling, organizing, and presenting information to the Legal Department management and the business. The role is in a fast-paced work environment requiring a constant assessment and adjustment of priorities and requires an associate who is conscientious, self-motivated, remains calm under pressure, and is readily adaptable to change. A candidate should be able to gain buy-in from others, build and maintain relationships throughout the business and is able to express their opinions.Qualifications and RequirementsLaw degreeMember in good standing with the bar of a U.S. jurisdictionMinimum 5 years of legal experience.About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinkingaround the way cars are bought and soldhas helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.Ouramazing team of more than 25,000 associates work together to deliver iconic customer experiences.Along the way,we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and areone of the FORTUNE 100 Best Companies to Work For.CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax, the way your career should be! Now offering a $2,000 Sign-On Bonus!Only candidates external to Carmax who are hired will qualify to receive the sign on bonusProvide an iconic customer experienceEnsuring todays customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. As a Customer Experience Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to CarMax stores to ensure each customer finds the right vehicle for them. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.What you will do - Essential responsibilitiesConnect with inbound customers online and over the phone to find out what they want and need from their next car purchaseUse your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needsEnsure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experienceMentor others as your skillset expandsAcquire the Automotive Sales Persons License in specific states - may require testing and travel as some states request physical presence to apply for the license.Learn and succeed as part of a teamThis is a high-energy sales environment where you will work as a team to meet goals and provide exceptional customer service. We're not your average call center. We'll give you everything you need to be the best you can be. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers and business leaders.Qualifications and requirementsSales and customer service experience, in an area such as retail, is preferredThrive in a fast-paced environmentGood listening skills and a strong customer focusStrong written and verbal communication skillsFlexible work hours with shifts that may include nights, weekends, and holidays

7193 - Mobile - 965 E I-65 Service Road S, Mobile, Alabama, 36606 CarMax, the way your career should be! General Summary: Under general supervision, responsible for assisting technicians with determining the correct part number(s), locating parts, receiving parts into inventory, distributing parts to customers (both internal and external), proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and exceptional customer service. Principle Duties And Responsibilities: * Provide customers (both internal and external) with the correct part(s) for their vehicle. * Locate and receive shipment of parts. * Receive parts into inventory. * Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels. * Control service supplies to minimize waste. * Allocate parts in the AutoMation system. * Return incorrect and/or defective parts to parts vendor or manufacturer. * Meet all requirements of OSHA/EPA guidelines. * Provide exceptional customer service at all times. * Complete duties as assigned by Leads and Managers. Job Specifications: Position requires the following pre-requisites and ability: * Accountable to Associate 1 Competency Model * Complete Supply Associate Workstation Certifications * Read, interpret and transcribe data in order to maintain accurate records. * Demonstrate intermediate computer skills , including spreadsheet knowledge. * Work with and through other associates and vendors * Perform multiple duties in a high-energy, fast-paced working environment. * Lift objects that weigh as much as 50 lbs. * Understand numeric filing system. * Speak and listen effectively in dealing with customers/associates, both in person and over the phone. * Complete CarMax provided training including, but not limited to new associate training - Operations, KRONOS training, and parts process specific training Working Conditions: * Primarily indoor work environment; may include working at times in noisy and/or inclement weather conditions. * Requires walking or standing for extended periods of time. * Wears CarMax clothing (acquired through company) at all times working in the store. * Follows all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas * Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

7144 - Indianapolis - 9750 N Gray Rd, Indianapolis, Indiana, 46280 CarMax, the way your career should be! Get to know our vehicles inside and out At CarMax, we create exceptional experiences for our customers. That means preparing every one of our vehicles for sale with quality care. Working alongside a team of experienced technicians, you will ensure the paintwork is finished to CarMax's high standards. We'll help bring out the best in you with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts. What you will do - Essential responsibilities * Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new * Carry out dent repair, masking, sanding and grinding to ensure sound bodywork * Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order * Follow and promote CarMax's high standards of safety, cleanliness and organization Be part of a team that cares about customers and their cars In this fast-paced environment you will turn over dozens of cars each week, ensuring each looks and feels as good as the last. That means using your skills to identify problems and find and carry out solutions to provide the highest quality car. You will be part of a team that respects and shares experience and knowledge, working together to deliver great results. Your work and attention to detail will ensure every car our customers buy is safe, reliable and enjoyable to drive. And, as someone who learns fast and communicates well, you will have plenty of opportunities for career development, including the chance to gain new skills and accreditations. Qualifications and requirements * Experience in one or more of the following: masking, sanding, grinding and applying paint * Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time * A strong customer focus and attention to detail * Possession of a valid driver's license About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.