Project Renewal

Project Renewal is a leading non-profit organization with the mission of ending the cycle of homelessness by empowering individuals and families to renew their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $100 million, Project Renewal is one of the larger social service nonprofits in New York City. Title : Trainer & Retention Specialist Program : Next Step Program Description Next Step is Project Renewal's award-winning job placement program which places homeless, formerly homeless, and low-income individuals in competitive employment. Since 2000, Project Renewal has helped nearly 5,000 New Yorkers obtain employment. Job Description: The Next Step Trainer and Retention Specialist will be responsible for facilitating workshops designed to enhance the soft skills necessary for clients to succeed in the workplace. They will also be responsible for maintaining a caseload of employed clients, assisting and supporting them in their current jobs and as they advance in the workplace; gathering current wage, job advancement, and job retention information on clients, and reporting results to the Skills Training Coordinator and Assistant Director of Next Step. Essential Duties and Responsibilities : Reporting to the Skills Training Coordinator of Next Step, duties include, but are not limited to: Trainer: · Facilitate a range of virtual and in-person job readiness workshops to prepare clients for the world of work · Document attendance and client progress in Salesforce and other systems required by funding sources · Develop and implement new workshops as necessitated by new contracts, employer and client needs · Provide one-on-one job readiness support such as mock interviews and resume/cover letter development · Assist clients with computer skills and on-line job search Job Retention Specialist: · Manage a caseload of employed clients and provide ongoing job retention services that meet program goals · Obtain job placement and retention (30, 90, 180, 365 days) milestone documentation including pay stubs and employment verification forms · Coordinate activities designed to help graduates retain jobs and develop new skills to advance in their careers · Maintain employment data such as wage increases, promotions, resignations, and terminations; and generating reports and statistics · Communicate with clients' case management staff to keep them apprised of clients' workplace progress and to ascertain any developments which may affect clients' workplace performance Core Competencies · Strong attention to details · Strong problem solving and analytical skills · Understand the needs of the clients · Ability to multitask in a fast pace environment · Ability to work under deadlines and changing priorities · Ability to produce clear, accurate and well-organized case notes · Maintain confidentiality of client records · Ability to work in a team environment as well as independently Qualifications: · B.A. degree strongly preferred · Excellent presentation and communication skills required · Prior workshop facilitation experience is required; workforce development facilitation experience is preferred · Knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint) is essential · Knowledge of virtual platforms (Microsoft Teams, Zoom, Slack, Google Classroom, etc.) is essential · Preferred: Good working knowledge of Salesforce database Benefits: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); FSAs (health care, dependent care & commuter expenses); Short-and-Long-Term Disability; Generous Paid Vacations, Personal Days, Sick and Holidays To apply: e-mail resume and cover letter, indicating position and salary requirements to: