Commercial Property Claims Specialist US-MI-Detroit Job ID: Type: Regular Full-Time # of Openings: 1 Category: Claims Auto Appraiser Territory (Wayne, Oakland, Macomb) Overview Commercial Property Claims Specialist Objective To help our insured recover after a commercial property loss of varied size and complexity. To effectively investigate, evaluate, and resolve commercial property claims for our valued client within the companys contractual and legal obligations. To deliver an exceptional customer and agent experience to aid in the retention of business while consistently adhering to established claims handling guidelines and best practices. To ensure proactive and timely service, while providing an appropriate and equitable resolution to insureds and the company. Responsibilities Commercial Property Claims Specialist Responsibilities Deliver exceptional customer service to the insureds and agents. Investigate, evaluate, manage, and resolve claims under minimal supervision in compliance with best practices, claim handling guidelines and state regulations. Evaluate complex commercial coverage and significant loss exposures. Interpret and determine policies, leases, by-laws, declarations, articles, and contract coverages and apply to all parties for assigned losses. Explain advanced policy language, coverage, and exclusions. Issue proper Reservation of Rights (RORs) and denial letters incorporating all facts, policy language, exclusions, and state mandated disclosures. Evaluate, scope, and estimate reserve recommendations to Claims leadership on high severity (Large Loss) and complex claims. Properly code and issue payments under the correct exposure within authority. Qualifications Commercial Property Claims Specialist Qualifications Required Bachelors degree required with focus on business, communication, construction, or insurance related field preferred, or equivalent experience may be considered. Minimum eight years of multi-line or property claim experience required. Experience handling complex property claims of more than $100,000 required. Must possess a valid driver license with an acceptable driving record. Designations in INS, AIC or similar professional insurance designation required or obtained within two years of hire. Preferred Five years of field experience preferred. Three to five years of commercial property claims experience preferred. Experience in farming and agriculture industry preferred. Designation in CPCU preferred. Note - This is a work from home (in Michigan) position primarily covering these Michigan counties: Macomb, Monroe, Oakland, Washtenaw, Wayne. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 7 Yearly Salary PIaaad511ea55a-0665 Required Preferred Job Industries Other
09/03/2025
Full time
Commercial Property Claims Specialist US-MI-Detroit Job ID: Type: Regular Full-Time # of Openings: 1 Category: Claims Auto Appraiser Territory (Wayne, Oakland, Macomb) Overview Commercial Property Claims Specialist Objective To help our insured recover after a commercial property loss of varied size and complexity. To effectively investigate, evaluate, and resolve commercial property claims for our valued client within the companys contractual and legal obligations. To deliver an exceptional customer and agent experience to aid in the retention of business while consistently adhering to established claims handling guidelines and best practices. To ensure proactive and timely service, while providing an appropriate and equitable resolution to insureds and the company. Responsibilities Commercial Property Claims Specialist Responsibilities Deliver exceptional customer service to the insureds and agents. Investigate, evaluate, manage, and resolve claims under minimal supervision in compliance with best practices, claim handling guidelines and state regulations. Evaluate complex commercial coverage and significant loss exposures. Interpret and determine policies, leases, by-laws, declarations, articles, and contract coverages and apply to all parties for assigned losses. Explain advanced policy language, coverage, and exclusions. Issue proper Reservation of Rights (RORs) and denial letters incorporating all facts, policy language, exclusions, and state mandated disclosures. Evaluate, scope, and estimate reserve recommendations to Claims leadership on high severity (Large Loss) and complex claims. Properly code and issue payments under the correct exposure within authority. Qualifications Commercial Property Claims Specialist Qualifications Required Bachelors degree required with focus on business, communication, construction, or insurance related field preferred, or equivalent experience may be considered. Minimum eight years of multi-line or property claim experience required. Experience handling complex property claims of more than $100,000 required. Must possess a valid driver license with an acceptable driving record. Designations in INS, AIC or similar professional insurance designation required or obtained within two years of hire. Preferred Five years of field experience preferred. Three to five years of commercial property claims experience preferred. Experience in farming and agriculture industry preferred. Designation in CPCU preferred. Note - This is a work from home (in Michigan) position primarily covering these Michigan counties: Macomb, Monroe, Oakland, Washtenaw, Wayne. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 7 Yearly Salary PIaaad511ea55a-0665 Required Preferred Job Industries Other
Michigan Ag in the Classroom Specialist US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Administrative/Clerical Farm Bureau Center Overview Michigan Ag in the Classroom Specialist Objective To manage the FARM Crate program logistics, including promotion, communication with internal and external customers, supply procurement, printing and the packing process. To manage the Michigan Agriculture in the Classroom online store for order fulfilment, FARM Crate ordering, and store ordering and restocking. To assist in the marketing efforts of the Michigan Agriculture in the Classroom programs with members and external school-related audiences. To represent Michigan Agriculture in the Classroom with internal and external stakeholders. Responsibilities Michigan Ag in the Classroom Specialist Responsibilities Manage the Michigan Agriculture in the Classroom (MIAITC) online store, and work with the Farm Bureau warehouse staff and P&E Department to assure adequate inventory maintenance. Maintain accurate financial records and submit appropriate reports to program manager and accounting departments. Manage the FARM Crate ordering and fulfilment processes, including development of promotional materials and promotion plans for internal and external audiences, supply procurement and material printing, staffing, shipping and communication with customers. Oversee the temporary staff for FARM Crate fulfillment, including training, scheduling, preparations for packing and oversight of packing and assembly. Qualifications Michigan Ag in the Classroom Specialist Qualifications Required Bachelor's degree in education required, or equivalent experience may be considered. Two years volunteer and educational experience required. Willingness to pursue continuing job-related training and education required. Customer service, project, or event management required. Experience working in multi-staffed office environment required. Experience with data collection, management and reporting required. Must possess a valid driver license with an acceptable driving record. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 9 Yearly Salary PIfceef3f0841a-4283
09/01/2025
Full time
Michigan Ag in the Classroom Specialist US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Administrative/Clerical Farm Bureau Center Overview Michigan Ag in the Classroom Specialist Objective To manage the FARM Crate program logistics, including promotion, communication with internal and external customers, supply procurement, printing and the packing process. To manage the Michigan Agriculture in the Classroom online store for order fulfilment, FARM Crate ordering, and store ordering and restocking. To assist in the marketing efforts of the Michigan Agriculture in the Classroom programs with members and external school-related audiences. To represent Michigan Agriculture in the Classroom with internal and external stakeholders. Responsibilities Michigan Ag in the Classroom Specialist Responsibilities Manage the Michigan Agriculture in the Classroom (MIAITC) online store, and work with the Farm Bureau warehouse staff and P&E Department to assure adequate inventory maintenance. Maintain accurate financial records and submit appropriate reports to program manager and accounting departments. Manage the FARM Crate ordering and fulfilment processes, including development of promotional materials and promotion plans for internal and external audiences, supply procurement and material printing, staffing, shipping and communication with customers. Oversee the temporary staff for FARM Crate fulfillment, including training, scheduling, preparations for packing and oversight of packing and assembly. Qualifications Michigan Ag in the Classroom Specialist Qualifications Required Bachelor's degree in education required, or equivalent experience may be considered. Two years volunteer and educational experience required. Willingness to pursue continuing job-related training and education required. Customer service, project, or event management required. Experience working in multi-staffed office environment required. Experience with data collection, management and reporting required. Must possess a valid driver license with an acceptable driving record. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 9 Yearly Salary PIfceef3f0841a-4283
County Administrative Coordinator I (Sanilac) US-MI-Sandusky Job ID: Type: Regular Part-Time # of Openings: 1 Category: Administrative/Clerical County Farm Bureau (Sanilac) Overview County Administrative Coordinator I (Sanilac) Objective To help build and maintain an active and growing county Farm Bureau through encouraging member involvement, as well as supporting county committees and leadership. To assist the county Farm Bureau in developing and supporting successful Farm Bureau programs and services that meet the needs of the members. To update the county Farm Bureau website with member written articles, county program details and program pictures. Manage county social media outlets and create a social media strategy. To maintain accurate and efficient office and financials records for the county Farm Bureau. Responsibilities County Administrative Coordinator I (Sanilac) Responsibilities Work with county Farm Bureaus to encourage member involvement, assist county committees, and support Farm Bureau programs and services. Assist the executive committee in preparing the annual budget. Pay all routine bills within the budget. Maintain financial records including all recommended month-end reports, year-end reports, and monthly bank reconciliations of all county Farm Bureau bank accounts. Work with County President(s) and Regional Manager to prepare agendas and provide necessary information and correspondence for board and executive committee meetings. Qualifications County Administrative Coordinator I (Sanilac) Qualifications Required: High school diploma or equivalent required. One to three years general business and office management experience required. Must be able to work with the public utilizing various methods of communication. Ability and willingness to promote the objectives of the Farm Bureau organization required. Must be able to work with volunteers, co- workers, county Farm Bureau members and the general public, while maintaining a service-conscious, helpful and courteous attitude. Must possess a valid driver license with an acceptable driving record. Preferred: Associate degree preferred. Volunteer management experience preferred. Prior work experience with other volunteer organizations preferred. Note: This is a part-time position working - 29 hours per week. (Days To Be Determined) PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 20.5 Hourly Wage PIbbb79266fb13-3374
09/01/2025
Full time
County Administrative Coordinator I (Sanilac) US-MI-Sandusky Job ID: Type: Regular Part-Time # of Openings: 1 Category: Administrative/Clerical County Farm Bureau (Sanilac) Overview County Administrative Coordinator I (Sanilac) Objective To help build and maintain an active and growing county Farm Bureau through encouraging member involvement, as well as supporting county committees and leadership. To assist the county Farm Bureau in developing and supporting successful Farm Bureau programs and services that meet the needs of the members. To update the county Farm Bureau website with member written articles, county program details and program pictures. Manage county social media outlets and create a social media strategy. To maintain accurate and efficient office and financials records for the county Farm Bureau. Responsibilities County Administrative Coordinator I (Sanilac) Responsibilities Work with county Farm Bureaus to encourage member involvement, assist county committees, and support Farm Bureau programs and services. Assist the executive committee in preparing the annual budget. Pay all routine bills within the budget. Maintain financial records including all recommended month-end reports, year-end reports, and monthly bank reconciliations of all county Farm Bureau bank accounts. Work with County President(s) and Regional Manager to prepare agendas and provide necessary information and correspondence for board and executive committee meetings. Qualifications County Administrative Coordinator I (Sanilac) Qualifications Required: High school diploma or equivalent required. One to three years general business and office management experience required. Must be able to work with the public utilizing various methods of communication. Ability and willingness to promote the objectives of the Farm Bureau organization required. Must be able to work with volunteers, co- workers, county Farm Bureau members and the general public, while maintaining a service-conscious, helpful and courteous attitude. Must possess a valid driver license with an acceptable driving record. Preferred: Associate degree preferred. Volunteer management experience preferred. Prior work experience with other volunteer organizations preferred. Note: This is a part-time position working - 29 hours per week. (Days To Be Determined) PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 20.5 Hourly Wage PIbbb79266fb13-3374
County Administrative Coordinator II (Bay) US-MI-Bay City Job ID: Type: Regular Full-Time # of Openings: 1 Category: Administrative/Clerical County Farm Bureau (Bay) Overview County Administrative Coordinator II (Bay) Objective To help build and maintain an active and growing county Farm Bureau through encouraging member involvement, as well as supporting county committees and leadership. To assist the county Farm Bureau in developing and supporting successful Farm Bureau programs and services that meet the needs of the members. To update the county Farm Bureau website with member written articles, county program details and program pictures. Manage county social media outlets and create a social media strategy. To maintain accurate and efficient office and financials records for the county Farm Bureau. Responsibilities County Administrative Coordinator II (Bay) Objective Responsibilities Work with county Farm Bureaus to encourage member involvement, assist county committees, and support Farm Bureau programs and services. Assist the executive committee in preparing the annual budget. Pay all routine bills within the budget. Maintain financial records including all recommended month-end reports, year-end reports, and monthly bank reconciliations of all county Farm Bureau bank accounts. Work with County President(s) and Regional Manager to prepare agendas and provide necessary information and correspondence for board and executive committee meetings. Coordinate administration of the health care program within the county. Market, service, and actively sell health insurance products. Process enrollment and assist members in solving enrollment, service, and claim problems. Participate in the appropriate number of continuing education programs to maintain health license. Obtain annual certifications. (if applicable) Must be licensed within 6 months to sell health insurance. Qualifications County Administrative Coordinator II (Bay) Objective Qualifications Required High school diploma or equivalent required. One to three years general business and office management experience required. Must be able to work with the public utilizing various methods of communication. Ability and willingness to promote the objectives of the Farm Bureau organization required. Must be able to work with volunteers, co- workers, county Farm Bureau members and the general public, while maintaining a service-conscious, helpful and courteous attitude. Must possess a valid driver license with an acceptable driving record. Preferred Associate degree preferred. Volunteer management experience preferred. Prior work experience with other volunteer organizations preferred. Note: This is a full-time position working Monday - Friday from 8:00am to 4:30pm - 40 hours per week. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 45242.1-54557 Yearly Salary PIe3140a9b3da7-2804
09/01/2025
Full time
County Administrative Coordinator II (Bay) US-MI-Bay City Job ID: Type: Regular Full-Time # of Openings: 1 Category: Administrative/Clerical County Farm Bureau (Bay) Overview County Administrative Coordinator II (Bay) Objective To help build and maintain an active and growing county Farm Bureau through encouraging member involvement, as well as supporting county committees and leadership. To assist the county Farm Bureau in developing and supporting successful Farm Bureau programs and services that meet the needs of the members. To update the county Farm Bureau website with member written articles, county program details and program pictures. Manage county social media outlets and create a social media strategy. To maintain accurate and efficient office and financials records for the county Farm Bureau. Responsibilities County Administrative Coordinator II (Bay) Objective Responsibilities Work with county Farm Bureaus to encourage member involvement, assist county committees, and support Farm Bureau programs and services. Assist the executive committee in preparing the annual budget. Pay all routine bills within the budget. Maintain financial records including all recommended month-end reports, year-end reports, and monthly bank reconciliations of all county Farm Bureau bank accounts. Work with County President(s) and Regional Manager to prepare agendas and provide necessary information and correspondence for board and executive committee meetings. Coordinate administration of the health care program within the county. Market, service, and actively sell health insurance products. Process enrollment and assist members in solving enrollment, service, and claim problems. Participate in the appropriate number of continuing education programs to maintain health license. Obtain annual certifications. (if applicable) Must be licensed within 6 months to sell health insurance. Qualifications County Administrative Coordinator II (Bay) Objective Qualifications Required High school diploma or equivalent required. One to three years general business and office management experience required. Must be able to work with the public utilizing various methods of communication. Ability and willingness to promote the objectives of the Farm Bureau organization required. Must be able to work with volunteers, co- workers, county Farm Bureau members and the general public, while maintaining a service-conscious, helpful and courteous attitude. Must possess a valid driver license with an acceptable driving record. Preferred Associate degree preferred. Volunteer management experience preferred. Prior work experience with other volunteer organizations preferred. Note: This is a full-time position working Monday - Friday from 8:00am to 4:30pm - 40 hours per week. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 45242.1-54557 Yearly Salary PIe3140a9b3da7-2804
Commercial Service Center Representative US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Commercial Service Center Representative Objective To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To assist Senior Commercial Service Center Representatives train and provide support to the Associate Commercial Service Center Representatives. Responsibilities Commercial Service Center Representative Responsibilities Complete service requests on commercial policies including certificates of insurance, endorsements, and renewal reviews. Maintain a high level of knowledge of Farm Bureau commercial products to be a trusted resource on coverage and risk evaluation for agency and home office staff. Stay current on product changes. Analyze and complete commercial service activities within the authority limit. Identify risks requiring underwriter evaluation and approval, and assign such risks based on guidelines, procedures, and service standards. Maintain knowledge of Farm Bureau systems and procedures as they relate to job functions. Identify, recommend, and enact procedural changes to improve job efficiency and effectiveness. Look for ways to streamline and facilitate policy handling. Qualifications Commercial Service Center Representative Qualifications Required High school diploma or equivalent required. Associate degree preferred, with a focus on marketing, business administration, management, insurance, or finance. Minimum of one year insurance related experience required. Experience using Microsoft Word, Excel, and PowerPoint required. Valid driver's license with an acceptable driving record. Designations in CISR, AINS, or CIC required, or actively being pursued. Must be willing to pursue self-development training including but not limited to insurance, policy rating and coverages, processing and procedures training, computer training, and customer service training. P/C License required or obtained within 90 days of employment. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 8 Yearly Salary PIa72bb3442d6c-7826
09/01/2025
Full time
Commercial Service Center Representative US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Commercial Service Center Representative Objective To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To assist Senior Commercial Service Center Representatives train and provide support to the Associate Commercial Service Center Representatives. Responsibilities Commercial Service Center Representative Responsibilities Complete service requests on commercial policies including certificates of insurance, endorsements, and renewal reviews. Maintain a high level of knowledge of Farm Bureau commercial products to be a trusted resource on coverage and risk evaluation for agency and home office staff. Stay current on product changes. Analyze and complete commercial service activities within the authority limit. Identify risks requiring underwriter evaluation and approval, and assign such risks based on guidelines, procedures, and service standards. Maintain knowledge of Farm Bureau systems and procedures as they relate to job functions. Identify, recommend, and enact procedural changes to improve job efficiency and effectiveness. Look for ways to streamline and facilitate policy handling. Qualifications Commercial Service Center Representative Qualifications Required High school diploma or equivalent required. Associate degree preferred, with a focus on marketing, business administration, management, insurance, or finance. Minimum of one year insurance related experience required. Experience using Microsoft Word, Excel, and PowerPoint required. Valid driver's license with an acceptable driving record. Designations in CISR, AINS, or CIC required, or actively being pursued. Must be willing to pursue self-development training including but not limited to insurance, policy rating and coverages, processing and procedures training, computer training, and customer service training. P/C License required or obtained within 90 days of employment. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 8 Yearly Salary PIa72bb3442d6c-7826
Associate P/C Customer Service Specialist US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 3 Category: Customer Service/Support Farm Bureau Center Overview Associate P/C Customer Service Specialist Objective To work as a member of the Property/Casualty (P/C) Customer Service Team to provide excellent customer service in a prompt and professional manner. To address questions and concerns from customers by providing billing account and/or all personal lines and commercial lines of business policy information and solving problems or errors via the telephone, e-mail and website. To process billing account changes, process payments, and handle the manipulation of $2,000,000 to $3,000,000 cash allocation, distribution and invoicing using 100-plus cash accounting reports. To preserve the Customer Service relationship, gather information and improve the process from wherever the problem originated. Responsibilities Associate P/C Customer Service Specialist Responsibilities Develop and build knowledge of the billing and banking rules/regulations such as smart pay. Develop and build knowledge of the 12 P/C policy rules and guidelines of contracts written by the companies and their various endorsements and exclusions, as well as knowledge of company procedures such as Farm Bureau advantage discount. Answer telephone inquiries and process transactions on all P/C products from agents, insureds and lienholders effectively and efficiently. Handle telephone calls from multiple foreign languages, as well as interpret Farm Bureau industry language. Take ownership of complaints and inquiries and proactively follow through to resolution. Qualifications Associate P/C Customer Service Specialist Qualifications Required : High school diploma or equivalent required. Previous experience using a computer or keyboarding required. Previous experience or training in telephone and written communications required. Experience in customer service activities required. Proven skills in Microsoft Office required. Designations in AINS, ACS and/or AIS required, or actively being pursued. Certification in 7 Habits, 5 Choices of Extraordinary Productivity and/or Pictorials required, or actively being pursued. Completion of Delivering Insurance Services and Principles of Property and Casualty Insurance pictorials required, or must be completed within two years of hire. Completion of Telephone Doctor training required, or must be completion within first year of hire. Preferred : Associate's degree preferred with focus on business administration, management insurance or finance. Minimum six months' experience in insurance processing preferred. One year call center experience preferred. One year professional office experience preferred. Bilingual skills preferred. Note : This position offers flexibility, allowing for remote or in-person work options upon successful completion of an approximately two-month In-Person training period at our Home Office in Lansing, MI Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 7 Yearly Salary PI70f2e31e3d41-1480
09/01/2025
Full time
Associate P/C Customer Service Specialist US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 3 Category: Customer Service/Support Farm Bureau Center Overview Associate P/C Customer Service Specialist Objective To work as a member of the Property/Casualty (P/C) Customer Service Team to provide excellent customer service in a prompt and professional manner. To address questions and concerns from customers by providing billing account and/or all personal lines and commercial lines of business policy information and solving problems or errors via the telephone, e-mail and website. To process billing account changes, process payments, and handle the manipulation of $2,000,000 to $3,000,000 cash allocation, distribution and invoicing using 100-plus cash accounting reports. To preserve the Customer Service relationship, gather information and improve the process from wherever the problem originated. Responsibilities Associate P/C Customer Service Specialist Responsibilities Develop and build knowledge of the billing and banking rules/regulations such as smart pay. Develop and build knowledge of the 12 P/C policy rules and guidelines of contracts written by the companies and their various endorsements and exclusions, as well as knowledge of company procedures such as Farm Bureau advantage discount. Answer telephone inquiries and process transactions on all P/C products from agents, insureds and lienholders effectively and efficiently. Handle telephone calls from multiple foreign languages, as well as interpret Farm Bureau industry language. Take ownership of complaints and inquiries and proactively follow through to resolution. Qualifications Associate P/C Customer Service Specialist Qualifications Required : High school diploma or equivalent required. Previous experience using a computer or keyboarding required. Previous experience or training in telephone and written communications required. Experience in customer service activities required. Proven skills in Microsoft Office required. Designations in AINS, ACS and/or AIS required, or actively being pursued. Certification in 7 Habits, 5 Choices of Extraordinary Productivity and/or Pictorials required, or actively being pursued. Completion of Delivering Insurance Services and Principles of Property and Casualty Insurance pictorials required, or must be completed within two years of hire. Completion of Telephone Doctor training required, or must be completion within first year of hire. Preferred : Associate's degree preferred with focus on business administration, management insurance or finance. Minimum six months' experience in insurance processing preferred. One year call center experience preferred. One year professional office experience preferred. Bilingual skills preferred. Note : This position offers flexibility, allowing for remote or in-person work options upon successful completion of an approximately two-month In-Person training period at our Home Office in Lansing, MI Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 7 Yearly Salary PI70f2e31e3d41-1480
CELIC Executive Preneed Marketing Representative US-OH-Cincinnati Job ID: Type: Regular Full-Time # of Openings: 1 Category: Sales Cincinnati Equitable Life Insurance Company Overview CELIC Executive Preneed Marketing Representative Objective To attain profitable production from appointed independent agents and funeral homes. To provide a forum for agents to present company related concerns and suggestions. To assist agents and directors in managing and maintaining good books of business to maximize profit potential. Appointing (recruiting) plays a big role in this position, followed by proper training, and motivating funeral home to write business. Responsibilities CELIC Executive Preneed Marketing Representative Responsibilities Attain profitable production from appointed independent agents and funeral homes. Call upon agents and funeral home directors to appoint, train, and familiarizing them with products and procedures. Encourage profitable production and provide a forum for agents to air company related concerns and suggestions. Assist agents and directors in managing and maintaining good books of business to maximize profit potential. Recruit new funeral homes and agents in assigned territory. Develop and manage agency relationships. Meet sales call volume productivity standards and company sales objectives, and report field activities on a weekly basis. Generate premium in solid, financially sound agencies. Recruit, train, and motivate funeral home to write business. Monitor agent's performance and address problems in a timely manner. Inform company management regularly of activities in the field and actions taken by competitors. Direct sales assistance to agents within the sales region by providing prospecting and fact- finding help, fact analysis recommendations, proposals preparation, joint sales calls, and closing and installation of cases. Write sales articles for partnerships and company publications. Assist in the design of sales training programs and materials. Keep technical knowledge current by participating in advanced educational programs and by studying current publications to keep abreast of recent developments affecting life insurance sales. Qualifications CELIC Executive Preneed Marketing Representative Qualifications Required Bachelor's degree required, Sales or Marketing major preferred, or equivalent work experience may be considered. A minimum of five years' experience in the life insurance and/or funeral home industry. Communication and people skills are important. Candidate must be an organized, self-starter, able to prioritize - must display excellent judgment. Note: Farm Bureau Family of Companies (CELIC) offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PIdf592bdf8cab-0547
09/01/2025
Full time
CELIC Executive Preneed Marketing Representative US-OH-Cincinnati Job ID: Type: Regular Full-Time # of Openings: 1 Category: Sales Cincinnati Equitable Life Insurance Company Overview CELIC Executive Preneed Marketing Representative Objective To attain profitable production from appointed independent agents and funeral homes. To provide a forum for agents to present company related concerns and suggestions. To assist agents and directors in managing and maintaining good books of business to maximize profit potential. Appointing (recruiting) plays a big role in this position, followed by proper training, and motivating funeral home to write business. Responsibilities CELIC Executive Preneed Marketing Representative Responsibilities Attain profitable production from appointed independent agents and funeral homes. Call upon agents and funeral home directors to appoint, train, and familiarizing them with products and procedures. Encourage profitable production and provide a forum for agents to air company related concerns and suggestions. Assist agents and directors in managing and maintaining good books of business to maximize profit potential. Recruit new funeral homes and agents in assigned territory. Develop and manage agency relationships. Meet sales call volume productivity standards and company sales objectives, and report field activities on a weekly basis. Generate premium in solid, financially sound agencies. Recruit, train, and motivate funeral home to write business. Monitor agent's performance and address problems in a timely manner. Inform company management regularly of activities in the field and actions taken by competitors. Direct sales assistance to agents within the sales region by providing prospecting and fact- finding help, fact analysis recommendations, proposals preparation, joint sales calls, and closing and installation of cases. Write sales articles for partnerships and company publications. Assist in the design of sales training programs and materials. Keep technical knowledge current by participating in advanced educational programs and by studying current publications to keep abreast of recent developments affecting life insurance sales. Qualifications CELIC Executive Preneed Marketing Representative Qualifications Required Bachelor's degree required, Sales or Marketing major preferred, or equivalent work experience may be considered. A minimum of five years' experience in the life insurance and/or funeral home industry. Communication and people skills are important. Candidate must be an organized, self-starter, able to prioritize - must display excellent judgment. Note: Farm Bureau Family of Companies (CELIC) offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PIdf592bdf8cab-0547
Director of Public Policy Division US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Management Farm Bureau Center Overview Director of Public Policy Division Objective Directs engagement objectives to develop and maintain productive relations with all levels of government to support and enhance Michigan Farm Bureau's member policy development process. Develops plans, policies, and teams to build relationships and liaise with government entities (federal, state, or local) that regulate or influence production agriculture. Directs ongoing monitoring and analysis of proposed legislation, emerging issues, and trends to determine the potential impact on the industry and organization. Collaborates with industry groups and organizations with complementary objectives. Responsibilities Director of Public Policy Division Responsibilities Plan, coordinate, and manage the activities of the division to maximize staff talents, organization resources, and policy implementation success. Work to maintain recognition of the organization as one of the top lobbying organizations in Michigan's capitol. Direct and coordinate the development and dissemination of information materials on probable issues affecting agriculture for use by appropriate county and state committees, officers, boards, affiliated company personnel, and Michigan Farm Bureau staff in formulating official policy positions to guide the organization in effectively solving such issues. Direct activities of the state government relations staff within the division to successfully carry out policy through legislative and regulatory action, and to keep members informed and trained to take effective grassroots action. Qualifications Director of Public Policy Division Qualifications Required Bachelor's degree in agriculture, agribusiness, political science, or public policy required. Master's degree preferred. Five to seven years' experience in the field of public policy or legislative services. Five to seven five years' experience in an agricultural organization or business with management responsibilities required. Minimum five years supervisory/management experience required. Experience in policy analysis, research, advocacy, government affairs, lobbying, or consulting required. Understanding of the policy landscape, legislative processes, and the specific issues relevant to the organization or sector. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 09 Yearly Salary PI26030d043aab-4913
09/01/2025
Full time
Director of Public Policy Division US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Management Farm Bureau Center Overview Director of Public Policy Division Objective Directs engagement objectives to develop and maintain productive relations with all levels of government to support and enhance Michigan Farm Bureau's member policy development process. Develops plans, policies, and teams to build relationships and liaise with government entities (federal, state, or local) that regulate or influence production agriculture. Directs ongoing monitoring and analysis of proposed legislation, emerging issues, and trends to determine the potential impact on the industry and organization. Collaborates with industry groups and organizations with complementary objectives. Responsibilities Director of Public Policy Division Responsibilities Plan, coordinate, and manage the activities of the division to maximize staff talents, organization resources, and policy implementation success. Work to maintain recognition of the organization as one of the top lobbying organizations in Michigan's capitol. Direct and coordinate the development and dissemination of information materials on probable issues affecting agriculture for use by appropriate county and state committees, officers, boards, affiliated company personnel, and Michigan Farm Bureau staff in formulating official policy positions to guide the organization in effectively solving such issues. Direct activities of the state government relations staff within the division to successfully carry out policy through legislative and regulatory action, and to keep members informed and trained to take effective grassroots action. Qualifications Director of Public Policy Division Qualifications Required Bachelor's degree in agriculture, agribusiness, political science, or public policy required. Master's degree preferred. Five to seven years' experience in the field of public policy or legislative services. Five to seven five years' experience in an agricultural organization or business with management responsibilities required. Minimum five years supervisory/management experience required. Experience in policy analysis, research, advocacy, government affairs, lobbying, or consulting required. Understanding of the policy landscape, legislative processes, and the specific issues relevant to the organization or sector. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 09 Yearly Salary PI26030d043aab-4913
Associate Financial Services Specialist US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Associate Financial Services Specialist Objective To process various financial transactions to support our billing and policy issuance systems. To address questions and concerns from internal and external customers by providing billing account and personal lines and commercial lines of business policy information. To correspond with insureds, outside collection agencies, debtors, and Farm Bureau Insurance agents, while utilizing professional customer service skills. To work closely with Customer Service to resolve billing or financial related issues. To process write-offs and reverse write-offs on policies as needed. Responsibilities Associate Financial Services Specialist Responsibilities Maintain knowledge of billing and all P/C products to process information, including changes, answering questions, and resolving problems. Ensure details of customer requests and complaints are handled accurately and efficiently by providing answers or solutions in a clear and concise manner. Make reasoned decisions quickly and appropriately. Receive and apply collection payments throughout Farm Bureau systems. Prioritize, analyze, and process daily, weekly, and monthly cash accounting reports, including complex and multi-step tasks, accurately and within service standards. Qualifications Associate Financial Services Specialist Qualifications Required High school diploma or equivalent required. Computer experience required. Knowledge of Microsoft Word and Excel required. Preferred Professional office experience with three to five years of insurance experience preferred. Basic accounting or bookkeeping experience preferred. Designations in AINS, ACS or AIS preferred. Microsoft Access Preferred. Note: This position is hybrid (work remotely from Michigan, and in the Farm Bureau Home Office located in Lansing, Michigan) for approximately the first 4-6 months depending on training and staffing but will be full time work from home (remotely within Michigan) in the near future. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 7 Yearly Salary PIdee5-
09/01/2025
Full time
Associate Financial Services Specialist US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Associate Financial Services Specialist Objective To process various financial transactions to support our billing and policy issuance systems. To address questions and concerns from internal and external customers by providing billing account and personal lines and commercial lines of business policy information. To correspond with insureds, outside collection agencies, debtors, and Farm Bureau Insurance agents, while utilizing professional customer service skills. To work closely with Customer Service to resolve billing or financial related issues. To process write-offs and reverse write-offs on policies as needed. Responsibilities Associate Financial Services Specialist Responsibilities Maintain knowledge of billing and all P/C products to process information, including changes, answering questions, and resolving problems. Ensure details of customer requests and complaints are handled accurately and efficiently by providing answers or solutions in a clear and concise manner. Make reasoned decisions quickly and appropriately. Receive and apply collection payments throughout Farm Bureau systems. Prioritize, analyze, and process daily, weekly, and monthly cash accounting reports, including complex and multi-step tasks, accurately and within service standards. Qualifications Associate Financial Services Specialist Qualifications Required High school diploma or equivalent required. Computer experience required. Knowledge of Microsoft Word and Excel required. Preferred Professional office experience with three to five years of insurance experience preferred. Basic accounting or bookkeeping experience preferred. Designations in AINS, ACS or AIS preferred. Microsoft Access Preferred. Note: This position is hybrid (work remotely from Michigan, and in the Farm Bureau Home Office located in Lansing, Michigan) for approximately the first 4-6 months depending on training and staffing but will be full time work from home (remotely within Michigan) in the near future. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 7 Yearly Salary PIdee5-
FARM Science Program Specialist US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Administrative/Clerical Farm Bureau Center Overview FARM Science Program Specialist Objective To serve as the lead staff person for the Food, Agriculture & Resources in Motion (FARM) Science program logistics, including the FARM Science Labs and Van. To manage the day-to-day activities, internal and external communications, and billing of the program. To assist in the marketing efforts of the Michigan Agriculture in the Classroom programs with members and external school-related audiences. To serve as lead substitute educator in the FARM Science Lab and Van outreach programs. To manage the data collection and organization for program outreach in coordination with the Michigan Agriculture in the Classroom Manager. Responsibilities FARM Science Program Specialist Responsibilities Manage the FARM Science Lab scheduling and recruitment process with schools from initial contact to the post-visit evaluation, including invoicing and contract. Oversee the communications with FARM Science Lab contract educator pool, including assistance with recruitment, training logistics, scheduling, lodging arrangements and expense reporting. Provide training for the Regional Educators who teach in the FARM Science programs. Qualifications FARM Science Program Specialist Qualifications Required Bachelor's degree in education required, or equivalent experience may be considered. Two years volunteer and educational experience required. Willingness to pursue continuing job-related training and education required. Customer service, project, or event management required. Experience working in multi-staffed office environment required. Experience with data collection, management and reporting required. Must possess a valid driver license with an acceptable driving record. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 9 Yearly Salary PIa2ec3d6ca0ef-5513
09/01/2025
Full time
FARM Science Program Specialist US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Administrative/Clerical Farm Bureau Center Overview FARM Science Program Specialist Objective To serve as the lead staff person for the Food, Agriculture & Resources in Motion (FARM) Science program logistics, including the FARM Science Labs and Van. To manage the day-to-day activities, internal and external communications, and billing of the program. To assist in the marketing efforts of the Michigan Agriculture in the Classroom programs with members and external school-related audiences. To serve as lead substitute educator in the FARM Science Lab and Van outreach programs. To manage the data collection and organization for program outreach in coordination with the Michigan Agriculture in the Classroom Manager. Responsibilities FARM Science Program Specialist Responsibilities Manage the FARM Science Lab scheduling and recruitment process with schools from initial contact to the post-visit evaluation, including invoicing and contract. Oversee the communications with FARM Science Lab contract educator pool, including assistance with recruitment, training logistics, scheduling, lodging arrangements and expense reporting. Provide training for the Regional Educators who teach in the FARM Science programs. Qualifications FARM Science Program Specialist Qualifications Required Bachelor's degree in education required, or equivalent experience may be considered. Two years volunteer and educational experience required. Willingness to pursue continuing job-related training and education required. Customer service, project, or event management required. Experience working in multi-staffed office environment required. Experience with data collection, management and reporting required. Must possess a valid driver license with an acceptable driving record. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 9 Yearly Salary PIa2ec3d6ca0ef-5513
Life Accountant II US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Accounting/Finance Farm Bureau Center Overview Life Accountant II Objective To support the Life Accounting functions for Farm Bureau Life Company of Michigan and Cincinnati Equitable Life Insurance Company. To include participation in preparation of all financial reporting on a monthly, quarterly, and annual basis. Responsibilities Life Accountant II Responsibilities Assist in the preparation and analysis of the monthly, quarterly, and annual financial statements. Assist in and review the daily reconciliation of accounts, as well as posting and recording journal entries. Assist in training Controller Division staff. Provide support to Life Accounting team for analysis of monthly, quarterly, and annual financial reports. Assist and analyze the preparation of the Life companies' annual budgets. Assist in reinsurance accounting, assumed and ceded, and provide analysis. Assist in coordination of audits by internal auditors, external auditors, and the Department of Insurance and Financial Services. Assist in special projects and analysis reports. Qualifications Life Accountant II Qualifications Required Bachelor's degree with a major in accounting required. Minimum three to five years' accounting experience required. Working knowledge of Microsoft Word and Excel required. Preferred Understanding of statutory accounting principles and insurance preferred. Applicable insurance designation preferred, or working toward. Note: If a candidate is not identified, an Accountant, or Senior Accountant may be considered based on level of experience. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 1 Yearly Salary PI6bc-5608
09/01/2025
Full time
Life Accountant II US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Accounting/Finance Farm Bureau Center Overview Life Accountant II Objective To support the Life Accounting functions for Farm Bureau Life Company of Michigan and Cincinnati Equitable Life Insurance Company. To include participation in preparation of all financial reporting on a monthly, quarterly, and annual basis. Responsibilities Life Accountant II Responsibilities Assist in the preparation and analysis of the monthly, quarterly, and annual financial statements. Assist in and review the daily reconciliation of accounts, as well as posting and recording journal entries. Assist in training Controller Division staff. Provide support to Life Accounting team for analysis of monthly, quarterly, and annual financial reports. Assist and analyze the preparation of the Life companies' annual budgets. Assist in reinsurance accounting, assumed and ceded, and provide analysis. Assist in coordination of audits by internal auditors, external auditors, and the Department of Insurance and Financial Services. Assist in special projects and analysis reports. Qualifications Life Accountant II Qualifications Required Bachelor's degree with a major in accounting required. Minimum three to five years' accounting experience required. Working knowledge of Microsoft Word and Excel required. Preferred Understanding of statutory accounting principles and insurance preferred. Applicable insurance designation preferred, or working toward. Note: If a candidate is not identified, an Accountant, or Senior Accountant may be considered based on level of experience. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 1 Yearly Salary PI6bc-5608
Casualty Claims Representative US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Claims Farm Bureau Center Overview Casualty Claims Representative Objective To provide efficient adjustment, processing, and settlement of casualty claims consistent in accordance with established adjusting procedures while providing a WOW! customer experience and also controlling loss and loss adjustment expenses. Responsibilities Casualty Claims Representative Responsibilities Investigate and interpret policy as it pertains to the loss, evaluate liability, negotiate settlement or declination, and defend Farm Bureau insureds according to Farm Bureau insurance contracts. Accomplish function under general supervision with emphasis on customer service and controlling loss and loss adjustment expenses. Evaluate insurance coverage based on loss notice, insurance policies, applicable statutes and case law to determine if insurance coverage is afforded. Obtain all documentation necessary to determine liability and damages of alleged bodily injury or property damage through a thorough investigation focusing on key issues. Qualifications Casualty Claims Representative Qualifications Required : High school diploma or equivalent required. Minimum one to three years' experience required. Keyboarding skills of 40 wpm required. Must possess outstanding listening and customer service skills. Knowledge of computers and various software including Microsoft Office products required. Must possess a valid driver license with an acceptable driving record. Designation in AIC, INS, CPCU, SCLA or similar insurance designation preferred, or actively being pursued. Preferred : Bachelor's degree or equivalent experience preferred with focus on agricultural-related studies, business administration or insurance-related field. Note: Ideal candidate will reside in West Michigan (Grand Rapids, Kalamazoo, Lansing and surrounding counties). Hybrid or remote position potential. May consider a Senior Casualty Claim Representative pending qualifications. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 7 Yearly Salary PIf3ae3-4225
09/01/2025
Full time
Casualty Claims Representative US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Claims Farm Bureau Center Overview Casualty Claims Representative Objective To provide efficient adjustment, processing, and settlement of casualty claims consistent in accordance with established adjusting procedures while providing a WOW! customer experience and also controlling loss and loss adjustment expenses. Responsibilities Casualty Claims Representative Responsibilities Investigate and interpret policy as it pertains to the loss, evaluate liability, negotiate settlement or declination, and defend Farm Bureau insureds according to Farm Bureau insurance contracts. Accomplish function under general supervision with emphasis on customer service and controlling loss and loss adjustment expenses. Evaluate insurance coverage based on loss notice, insurance policies, applicable statutes and case law to determine if insurance coverage is afforded. Obtain all documentation necessary to determine liability and damages of alleged bodily injury or property damage through a thorough investigation focusing on key issues. Qualifications Casualty Claims Representative Qualifications Required : High school diploma or equivalent required. Minimum one to three years' experience required. Keyboarding skills of 40 wpm required. Must possess outstanding listening and customer service skills. Knowledge of computers and various software including Microsoft Office products required. Must possess a valid driver license with an acceptable driving record. Designation in AIC, INS, CPCU, SCLA or similar insurance designation preferred, or actively being pursued. Preferred : Bachelor's degree or equivalent experience preferred with focus on agricultural-related studies, business administration or insurance-related field. Note: Ideal candidate will reside in West Michigan (Grand Rapids, Kalamazoo, Lansing and surrounding counties). Hybrid or remote position potential. May consider a Senior Casualty Claim Representative pending qualifications. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 7 Yearly Salary PIf3ae3-4225
AMD Claims Representative US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Claims Farm Bureau Center Overview AMD Claims Representative Objective To provide an efficient settlement of automobile physical damage losses while providing a WOW! customer experience. Responsibilities AMD Claims Representative Responsibilites Complete appraisals and evaluate damage on vehicles. Relate appraisals to appropriate repair costs so as to have a significant positive effect on the overall profit picture of the company and provide quality service to the customer and aid in the retention of business. Maintain general knowledge of automobile repairs, procedures and accepted repair practices. Stay informed of the latest changes and updates in automobile repairs and technology. Focus on customer service by maintaining timely contacts with customers to inform them of their claim status and their role in the settlement process. Qualifications AMD Claims Representative Qualifications Required : High school diploma or equivalent required. One to three years' experience required. Must possess basic knowledge of computer word processing. Possess the capability to converse with customers regarding the settlement of automobile claims required. Preferred : Bachelor's degree preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401 PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 4 Yearly Salary PI563c26ca5-
09/01/2025
Full time
AMD Claims Representative US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Claims Farm Bureau Center Overview AMD Claims Representative Objective To provide an efficient settlement of automobile physical damage losses while providing a WOW! customer experience. Responsibilities AMD Claims Representative Responsibilites Complete appraisals and evaluate damage on vehicles. Relate appraisals to appropriate repair costs so as to have a significant positive effect on the overall profit picture of the company and provide quality service to the customer and aid in the retention of business. Maintain general knowledge of automobile repairs, procedures and accepted repair practices. Stay informed of the latest changes and updates in automobile repairs and technology. Focus on customer service by maintaining timely contacts with customers to inform them of their claim status and their role in the settlement process. Qualifications AMD Claims Representative Qualifications Required : High school diploma or equivalent required. One to three years' experience required. Must possess basic knowledge of computer word processing. Possess the capability to converse with customers regarding the settlement of automobile claims required. Preferred : Bachelor's degree preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401 PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 4 Yearly Salary PI563c26ca5-
Senior Commercial Underwriter US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Underwriting (Commercial) Farm Bureau Center Overview Senior Commercial Underwriter Objective To underwrite designated commercial lines of insurance. To implement company philosophy and underwriting guidelines in the acceptance, rejection or modification of risks, pricing, classification, hazard recognition, and providing service to policyholders, Farm Bureau Insurance agents and their staff. Responsibilities Senior Commercial Underwriter Responsibilities Evaluate, examine and/or physically survey risks submitted for coverage by Farm Bureau Insurance agents. Accept, modify or reject risks based upon all relevant information available, including guidelines, directives, inspections and claims information. Properly classify and rate risks, verify coverage amounts, and develop appropriate premium. Work with Farm Bureau Insurance agents, and in some cases insureds, to determine exposure and appropriate coverages. Monitor exposure of individual risks by the review of pictures, inspections, claims, consumer reports, renewal surveys, audits and communications with Farm Bureau Insurance agents. Qualifications Senior Commercial Underwriter Qualifications Required : Bachelor's degree required, or equivalent experience may be considered. Minimum three years' experience in commercial underwriting or commensurate insurance industry required. Must possess a valid driver license with an acceptable driving record. Associate in Commercial Underwriting (AU) or Associate in Personal Insurance (API) designation required, or equivalent education may be considered. Preferred : Designation in Chartered Property Casualty Underwriter (CPCU) preferred, or actively being pursued. If a candidate is not identified, a Commercial Underwriter may be considered based on level of experience. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 1 Yearly Salary PI638802ff98e5-4223
09/01/2025
Full time
Senior Commercial Underwriter US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Underwriting (Commercial) Farm Bureau Center Overview Senior Commercial Underwriter Objective To underwrite designated commercial lines of insurance. To implement company philosophy and underwriting guidelines in the acceptance, rejection or modification of risks, pricing, classification, hazard recognition, and providing service to policyholders, Farm Bureau Insurance agents and their staff. Responsibilities Senior Commercial Underwriter Responsibilities Evaluate, examine and/or physically survey risks submitted for coverage by Farm Bureau Insurance agents. Accept, modify or reject risks based upon all relevant information available, including guidelines, directives, inspections and claims information. Properly classify and rate risks, verify coverage amounts, and develop appropriate premium. Work with Farm Bureau Insurance agents, and in some cases insureds, to determine exposure and appropriate coverages. Monitor exposure of individual risks by the review of pictures, inspections, claims, consumer reports, renewal surveys, audits and communications with Farm Bureau Insurance agents. Qualifications Senior Commercial Underwriter Qualifications Required : Bachelor's degree required, or equivalent experience may be considered. Minimum three years' experience in commercial underwriting or commensurate insurance industry required. Must possess a valid driver license with an acceptable driving record. Associate in Commercial Underwriting (AU) or Associate in Personal Insurance (API) designation required, or equivalent education may be considered. Preferred : Designation in Chartered Property Casualty Underwriter (CPCU) preferred, or actively being pursued. If a candidate is not identified, a Commercial Underwriter may be considered based on level of experience. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 1 Yearly Salary PI638802ff98e5-4223
Statutory Risk and Compliance Coordinator US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Accounting/Finance Farm Bureau Center Overview Statutory Risk and Compliance Coordinator Objective To assist with the ongoing support of various governance and risk programs and in performing control and risk reviews. To support the maintenance of the enterprise economic capital model. To assist with the enterprise business continuity and contract and vendor management programs. To maintain and coordinate the Anti-Money Laundering and Office of Foreign Assets Control (OFAC) programs. To administer Department of Insurance and Financial Services (DIFS) correspondence and the billing compliance manual for Farm Bureau Insurance Companies. Responsibilities Statutory Risk and Compliance Coordinator Responsibilities Assist with the maintenance of the billing compliance manual for P/C, ensuring compliance with billing related rules and regulations. Administer DIFS correspondence on behalf of Farm Bureau Insurance Companies. Assist with the organization and maintenance of the Contract and Vendor Management program for the Farm Bureau Family of Companies. Act as the administrator for the program, helping ensure its overall success. Support the onboarding process for new vendors, including risk and financial reviews. Partner with the Legal department and IT to coordinate the review of new and renewal contracts. Represent the contract and vendor management program throughout the organization. Qualifications Statutory Risk and Compliance Coordinator Qualifications Required Associate degree in business administration, accounting, or similar field required, or equivalent experience may be considered. Working knowledge of Microsoft Word and Excel required. Preferred Two to four years of relevant experience in the financial field required. Model Audit Rule or Sarbanes Oxley experience preferred. Experience working with enterprise risk management, contract and vendor management, and internal controls preferred. Experience with both property/casualty and life/annuity insurance products or operations preferred. Willingness to pursue continuing job-related training and education preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 4 Yearly Salary PI94ece20b5-
09/01/2025
Full time
Statutory Risk and Compliance Coordinator US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Accounting/Finance Farm Bureau Center Overview Statutory Risk and Compliance Coordinator Objective To assist with the ongoing support of various governance and risk programs and in performing control and risk reviews. To support the maintenance of the enterprise economic capital model. To assist with the enterprise business continuity and contract and vendor management programs. To maintain and coordinate the Anti-Money Laundering and Office of Foreign Assets Control (OFAC) programs. To administer Department of Insurance and Financial Services (DIFS) correspondence and the billing compliance manual for Farm Bureau Insurance Companies. Responsibilities Statutory Risk and Compliance Coordinator Responsibilities Assist with the maintenance of the billing compliance manual for P/C, ensuring compliance with billing related rules and regulations. Administer DIFS correspondence on behalf of Farm Bureau Insurance Companies. Assist with the organization and maintenance of the Contract and Vendor Management program for the Farm Bureau Family of Companies. Act as the administrator for the program, helping ensure its overall success. Support the onboarding process for new vendors, including risk and financial reviews. Partner with the Legal department and IT to coordinate the review of new and renewal contracts. Represent the contract and vendor management program throughout the organization. Qualifications Statutory Risk and Compliance Coordinator Qualifications Required Associate degree in business administration, accounting, or similar field required, or equivalent experience may be considered. Working knowledge of Microsoft Word and Excel required. Preferred Two to four years of relevant experience in the financial field required. Model Audit Rule or Sarbanes Oxley experience preferred. Experience working with enterprise risk management, contract and vendor management, and internal controls preferred. Experience with both property/casualty and life/annuity insurance products or operations preferred. Willingness to pursue continuing job-related training and education preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 4 Yearly Salary PI94ece20b5-