University of Utah

Senior Research Associate-Literacy Research & Educational Measurement Job Summary The UEPC seeks a full-time Senior Research Associate with expertise in literacy, science of reading, and educational measurement to join our research and evaluation team. This position will strengthen the Center's growing portfolio of literacy-focused research and evaluation work, including projects related to early reading, dyslexia screening and intervention, and educator professional learning. The Senior Research Associate will lead and contribute to projects (e.g., instrument development, intervention evaluations, professional learning design, and policy-relevant research) that directly inform how schools identify and support students in their academic learning. About the Utah Education Policy Center: The mission of the Utah Education Policy Center (UEPC) is to bridge research, policy, and practice by conducting rigorous research, performing comprehensive program evaluations, and providing expert and research-informed technical assistance and professional learning. We empower educators, policymakers, and leaders to make research actionable and impactful to transform education across early childhood education, K-12 schools, and higher education. As part of the University of Utah, we offer competitive benefits and access to resources. See . The University of Utah is not able to provide visa sponsorship for this position. Responsibilities Serve as a lead team member to coordinate and carry out research and/or evaluations in literacy. Lead or co-lead the design, development, piloting, and psychometric validation of educational screening and assessment tools. Design and implement rigorous research and evaluation on educational programs, including by conducting literature reviews and developing data collection (e.g., survey instruments, observation protocols, focus group protocols, and interview protocols), analysis, and reporting/communication plans. Build and maintain collaborative relationships with UEPC external partners (e.g., state agencies, local education agencies), practitioners, and university faculty. Facilitate working groups and serve as a project point of contact for key partners. Prepare research and evaluation reports, interim and annual summaries, and presentations in user-friendly, accessible formats that meet clients' needs, as well as other scholarly publications. Contribute to the design of sustainable professional learning in literacy. Work collaboratively with others, meet project deadlines, and manage competing priorities. Lead grant writing efforts and/or scopes of work for proposed literacy projects. Minimum Qualifications Doctoral degree in education, literacy, educational psychology, educational measurement, special education and/or a closely related field. Five years of full-time experience leading and conducting program evaluations or research projects, with increasing independence and responsibility in projects. Demonstrated expertise in science of reading, literacy development, and/or dyslexia. Training in psychometrics, educational measurement, or test development (item writing, reliability/validity analysis, classical test theory and/or item response theory). Track record of producing high-quality written deliverables (e.g., technical reports, research briefs, or peer-reviewed publications). Excellent critical thinking, analytic, and problem-solving skills. Excellent organizational skills, including the ability to complete tasks for multiple, concurrent projects accurately and on time. Understanding of local, regional, and/or national issues and policies affecting PK-16+ education. Demonstrated strong interpersonal and communication across research, practice, and policy audiences. Preferences 5 or more years of experience in conducting and reporting evaluation and research Experience with mixed methods research, implementation evaluation, or longitudinal data analysis Experience with quantitative data analysis (R, Stata, or equivalent) Experience developing or validating educational assessments or screening tools Knowledge of MTSS/RTI frameworks and early literacy intervention Familiarity with structured literacy and evidence-based reading instruction Experience with state education agencies or school districts Knowledge of International Dyslexia Association Knowledge and Practice Standards Experience working in K12, higher education, or an organization that works with K12 or higher education organizations Experience applying for research and evaluation grants Familiarity with FERPA and student data privacy requirements Special Instructions Please include in application materials: A detailed cover letter that describes your interest and relevant experience and expertise for this position. A current curriculum vitae or resume. Two research or evaluation products that represent your individual contributions in a lead or primary role. At least one sample should demonstrate technical or methodological rigor (e.g., a psychometric report, validation study, evaluation with quantitative findings, or technical documentation). Suitable formats include reports, technical manuals, research briefs, peer-reviewed manuscripts, or presentation materials. For each sample, include a brief note (2-3 sentences) describing your specific role and contributions, particularly if the work was collaborative. Contact information for three professional references who can speak to your research skills, project leadership, and ability to work across institutional boundaries. References will not be contacted prior to final consideration for the position. At least one reference should be someone who has directly supervised you on a research or evaluation project. If possible, include at least one reference from outside your home institution or organization. Requisition Number: PRN44737B Full Time or Part Time? Full Time Work Schedule Summary: Department: 01323 - Utah Education Policy Center Location: Campus Pay Rate Range: $70,000 - $130,000 Close Date: 7/25/2026 Open Until Filled: To apply, visit jeid-ebb91c448c041f586f44e7d1

PS Patient Relations Coordinator Job Summary Job Summary: This position acts as a liaison between patients, patient families, and the organization by initiating and managing the complaint process through the customer service department. This position works with managers and providers as an additional resource to de-escalate dissatisfied patients and families and negotiate resolutions with authority from the Director and/or Manager. Provides basic and complex preventative assessment of processes, procedures and programs including in-service education, consultation, and liaison activities. This position is not responsible for providing patient care. Implements and supports patient safety initiatives focused on the identification, reporting, investigation, and prevention of events for an organization that provides healthcare patient services. Works collaboratively with Department leadership, Primary Children's Hospital (PCH), and physician faculty members. The ambulatory group in the Department consists of 12 pediatric subspecialty divisions and service lines that practice primarily at Primary Children's Outpatient Specialty Center, Primary Children's Riverton, Primary Children's Layton, Primary Children's Lehi (Miller Campus), 6th South Clinic, and various satellite clinics. The pediatric ambulatory clinics at Primary Children's Outpatient Specialty Center operate in site-of-service 11 and site-of-service 22 space that is used in conjunction with PCH and other University and community pediatric providers. May assist with patient experience/safety across pediatric surgery departments. The University of Utah offers a comprehensive benefits package including: Excellent health care coverage at affordable rates (see the Summary Comparison for more information) 14.2% retirement contributions Generous paid leave time 11 paid Holidays per year 50% tuition reduction for employees, spouses, and dependent children Flex spending accounts University provided basic employee life insurance coverage equal to a salary of up to $25,000 Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet. Free transit on most UTA services Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel Professional development opportunities Additional benefits information is available at Responsibilities Essential functions include, but are not limited to: Evaluates patient relation issues to determine appropriate actions for risk mitigation in coordination with department management Director. Investigates complaints, reviews the circumstances with involved parties, and makes recommendations for resolution. May participate in the negotiation of resolution, within authority granted by department management. Partners with the Risk Management department in the management of non-litigation, high level complaints and grievances. Maintains all files, emails, and/or other documents associated with patient relations investigations. Assists the director and division managers in the preparation of special reports or in response to requests for information. Tracks concerns and issues and assists in the preparation of ongoing metrics. Provides clinical relations education, training, or consultation as appropriate. Develops and coordinates appropriate verbal or written response to patient/family concerns, as deemed appropriate by the specific concern or regulatory requirements. Documents events within the Event System in compliance with regulatory bodies. Collaborates with Patient Accounts on billing adjustments, administrative holds, and patient billing complaints. Knowledge / Skills / Abilities: Ability to perform the essential functions of the job as outlined above. Demonstrated human relations and effective communication skills. Non-routine problems may be handled independently, but it is expected that such actions will be coordinated with the appropriate officials. Ability to learn and gain expertise with the organization and department-specific computer programs. Ability to function independently and interdependently within a team, and under minimal supervision. Ability to handle highest level of confidential information. Demonstrated attention to detail, conflict resolution, and report preparation skills. Working Conditions and Physical Demands:Employee must be able to meet the following requirements with or without an accommodation. This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull, or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions. Disclaimer:This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Minimum Qualifications Required Bachelor's degree in a health care related field, or the equivalency (one year of education can be substituted for two years of related work experience). Two years of health care, operational, or business experience. Preferred Previous work experience in risk management, quality improvement, or a patient safety related field. This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Preferences Special Instructions Requisition Number: PRN44866B Full Time or Part Time? Full Time Work Schedule Summary: Full-time, 40 hours per week. Monday through Friday from 8am-5pm. Department: 00848 - Pediatric Administration Location: Campus Pay Rate Range: $22.71 - $32.26 Close Date: 7/27/2026 Open Until Filled: To apply, visit jeid-4b811bc26e928a4c90df05e4831de604

Office Administrator III Job Summary University Marketing & Communications is seeking an Office Administrator to help support a team of around 60 full time staff and 15 interns. This department acts as an institutional agency for the University of Utah and works closely with the administration to promote branding consistency and enforcement, marketing and digital support for campus department needs, institutional communications and public relations, and oversees student experience events across campus. Responsibilities Oversee general office operations. Coordinate all aspects of the daily office environment including, but not limited to, office maintenance, ordering office supplies, and other duties to ensure the office operates smoothly and efficiently. Coordinate office equipment maintenance and initiate facility repair requests with building management and/or outside vendors. Work closely with executives and management on coordination of local culture and engagement initiatives including planning and logistics. Act as the face of the office and develop and maintain relationships with building management services, vendors, caterers, and various internal departments. Coordinate and schedule internal/external meetings, and conference/video calls on behalf of leaders. May be responsible for managing office budget and contract/price negotiations with vendors. May perform other duties including accounting, reception, payroll, facilities, maintenance, supply management, and various "back office" functions. Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels: Office Administrator, I: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree. Office Administrator, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience. Office Administrator, III: Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience. Office Administrator, IV: Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience. Office Administrator, V: Requires a bachelor's (or equivalency) + 10 years or a master's (or equivalency) + 8 years of directly related work experience. Office Administrator, VI: Requires a bachelor's (or equivalency) + 12 years or a master's (or equivalency) + 10 years of directly related work experience. Office Administrator, VII: Requires a bachelor's (or equivalency) + 14 years or a master's (or equivalency) + 12 years of directly related work experience. Preferences Current or former office administration experience supporting a university department or marketing team preferred. Knowledge and experience with Asana, QuickBooks, the university's payment and procurement systems, and general A/V tech support for Teams, Zoom, and Webinars is ideal but not required. Special Instructions Requisition Number: PRN44867B Full Time or Part Time? Full Time Work Schedule Summary: Position will work 40 hours a week (8 AM to 5 PM - Five days a week). Some rare evenings, weekend dates, or special events may be required as needed but worked into a normal 40 hour schedule. This position is a hybrid position with at least three of the five days being in person at the office (possibly more as needed). Department: 00339 - Marketing & Communications Location: Campus Pay Rate Range: 55000 to 65000 Close Date: 5/31/2026 Open Until Filled: To apply, visit jeid-cdc59c49b2b48bbf49acc045