Overall Job Summary This position is responsible for Labor Management Systems and playing a key role in developing and maintaining the engineered labor standards program for the Distribution Centers. This position is also responsible for maintaining the LMS program including analyzing, documenting, and establishing engineered labor standards for all relevant job functions. Additionally, this role contributes to analytics, process improvement, technology, and automation. Essential Duties and Responsibilities (Min 5%) Validate work standards and measurements through work sampling, time studies, and analysis. Conduct formal standards audits to meet the prescribed schedule of standards review. Complete engineering analyses of proposed changes to DC operations and develop appropriate adjustments to engineered standards. Update all operating labor standards whenever a new process is introduced, or an existing process is changed Develop and document procedures and work flows that promote productivity, safety, and quality while working with other departments including distribution operations, training, and Human Resources Provide guidance, leadership and training support for the Labor Management program to the Distribution Center management teams Assist in building staffing and planning models to aid in DC management and distribution network planning. Help establish appropriate metrics and reports to guide Supply Chain Management Maintain and distribute documentation of labor productivity and individual Team Member performance, procedures, and training materials, and support their execution Analyze and implement process improvement opportunities Work with Logistics Process Improvement Managers (LPIM) to assess operations and functions, identify improvement opportunities by analyzing problems, then assist with creating and implementing solutions Assist internal TSC partners in the assessment, design, and implementation of Distribution Centers, material handling systems, and process flows Work closely with DC slotting analysts to ensure optimal performance of slotting systems and procedures Support TSC internal partners by helping define which operating indicators should be tracked on a regular basis Establish the intake, data entry, and reporting tools/processes for sustained monitoring Provide functional support for the Warehouse Management System suite, including Labor Management, Slotting, and reporting. Assist DC personnel in resolving related systemic and/or operational issues Required Qualifications Experience: Minimum of 5 years of work experience, preferably in distribution, with 3 years of direct experience managing warehouse management systems and formal labor management programs. Education: Bachelor's degree from an accredited college or university, preferably in a STEM field. Any suitable combination of education and experience will be considered Preferred knowledge, skills or abilities Demonstrated knowledge and understanding of advanced WMS and LMS software applications, work standards programs, and formal labor productivity tracking and incentive programs Direct experience leading and managing implementation of WMS and LMS programs, including knowledge of work measurement techniques and performance incentive plans Ability and proficiency with Microsoft Office products, flowcharting and process documentation, project scheduling and reporting, and cost/benefit analysis and capital expenditure justification Ability to develop, write and enforce policies and procedures Ability to work as a team leader and to work independently, positively handle conflict, and work in a fast-paced environment Ability to write and present policies, procedures, and executive summaries and reports to all levels of the TSC team from on-the-floor operators to key executives Display detail-oriented approach to work and skill in project management Ability to work overtime and travel up to 50% Working Conditions Normal office working conditions Physical Requirements Sitting Standing (not walking) Lifting up to 10 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info
09/12/2025
Full time
Overall Job Summary This position is responsible for Labor Management Systems and playing a key role in developing and maintaining the engineered labor standards program for the Distribution Centers. This position is also responsible for maintaining the LMS program including analyzing, documenting, and establishing engineered labor standards for all relevant job functions. Additionally, this role contributes to analytics, process improvement, technology, and automation. Essential Duties and Responsibilities (Min 5%) Validate work standards and measurements through work sampling, time studies, and analysis. Conduct formal standards audits to meet the prescribed schedule of standards review. Complete engineering analyses of proposed changes to DC operations and develop appropriate adjustments to engineered standards. Update all operating labor standards whenever a new process is introduced, or an existing process is changed Develop and document procedures and work flows that promote productivity, safety, and quality while working with other departments including distribution operations, training, and Human Resources Provide guidance, leadership and training support for the Labor Management program to the Distribution Center management teams Assist in building staffing and planning models to aid in DC management and distribution network planning. Help establish appropriate metrics and reports to guide Supply Chain Management Maintain and distribute documentation of labor productivity and individual Team Member performance, procedures, and training materials, and support their execution Analyze and implement process improvement opportunities Work with Logistics Process Improvement Managers (LPIM) to assess operations and functions, identify improvement opportunities by analyzing problems, then assist with creating and implementing solutions Assist internal TSC partners in the assessment, design, and implementation of Distribution Centers, material handling systems, and process flows Work closely with DC slotting analysts to ensure optimal performance of slotting systems and procedures Support TSC internal partners by helping define which operating indicators should be tracked on a regular basis Establish the intake, data entry, and reporting tools/processes for sustained monitoring Provide functional support for the Warehouse Management System suite, including Labor Management, Slotting, and reporting. Assist DC personnel in resolving related systemic and/or operational issues Required Qualifications Experience: Minimum of 5 years of work experience, preferably in distribution, with 3 years of direct experience managing warehouse management systems and formal labor management programs. Education: Bachelor's degree from an accredited college or university, preferably in a STEM field. Any suitable combination of education and experience will be considered Preferred knowledge, skills or abilities Demonstrated knowledge and understanding of advanced WMS and LMS software applications, work standards programs, and formal labor productivity tracking and incentive programs Direct experience leading and managing implementation of WMS and LMS programs, including knowledge of work measurement techniques and performance incentive plans Ability and proficiency with Microsoft Office products, flowcharting and process documentation, project scheduling and reporting, and cost/benefit analysis and capital expenditure justification Ability to develop, write and enforce policies and procedures Ability to work as a team leader and to work independently, positively handle conflict, and work in a fast-paced environment Ability to write and present policies, procedures, and executive summaries and reports to all levels of the TSC team from on-the-floor operators to key executives Display detail-oriented approach to work and skill in project management Ability to work overtime and travel up to 50% Working Conditions Normal office working conditions Physical Requirements Sitting Standing (not walking) Lifting up to 10 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info
Overall Job Summary We're seeking a strategic, community-driven and creative leader to own and grow our brand's organic social presence. This role is more than managing posts-it's about leading the conversation, driving discoverability and keeping in touch with our customers. You'll champion bringing the spirit of Life Out Here to life across our organic channels. This role will be responsible for growing and managing Tractor Supply's organic channels footprint-highlighting the people, products, and values that define Life Out Here. Working closely with cross-functional teams and our paid media partners, you'll ensure that our organic strategy is both holistic and impactful. Essential Duties and Responsibilities (Min 5%) Strategy & Planning Develop and execute a comprehensive organic media strategy across social platforms and YouTube, rooted in the rural lifestyle and customer values. Identify platform-specific opportunities to enhance engagement and strengthen community connection. Collaborate with paid media teams to ensure alignment and integration across paid and organic campaigns. Content Creation & Management Lead the planning and execution of an engaging content calendar featuring store events, seasonal moments, customer stories, and themes. Partner with PR, creative, and content teams to develop authentic, community-first content. Write compelling, brand-aligned copy that reflects Tractor Supply's voice and customer values. Community Management and Creator/Ambassador Strategy Collaborate with the Social Care team to respond to community interactions (comments, messages, mentions) and drive real-time engagement. Cultivate relationships with rural influencers, brand ambassadors, and community leaders to expand reach and amplify storytelling. Support paid creator and ambassador strategy in collaboration with Integrated Media Program Managers. Manage team member ambassador program & friends of TSC Use social listening tools like Sprinklr and Meltwater to monitor sentiment, trends, and audience feedback. Analytics & Optimization Track key performance indicators such as engagement, reach, and audience growth. Use data insights to refine strategies and inform future content direction. Prepare regular performance reports and recommendations to present to senior leadership. Cross-Functional Collaboration Work with creative, integrated/category marketing, PR and social care teams to support the business. Collaborate with other media program managers to ensure omni-channel support for initiatives Other Lead administrative responsibilities for tools including Sprinklr, Wyng, and other social platforms. Contribute to additional projects in support of broader marketing initiatives. Required Qualifications Experience: Minimum 5 years of experience managing social media for a consumer-facing brand, ideally in retail. Education: Bachelor's degree in a related field. Any suitable combination of education and experience will be considered. Professional Certifications: None Preferred knowledge, skills or abilities Other knowledge, skills or abilities: Strong understanding of social media KPIs, analytics tools (e.g., Meta Insights), and performance-driven strategy. Familiarity with tools and platforms such as Sprinklr, Adobe Creative Suite, Canva, CapCut, Wyng, Zeta, and Skai. Proven ability to translate business goals into creative content strategies. Strong copywriting and storytelling skills tailored to social media audiences. Demonstrated success in managing multiple projects in a fast-paced, collaborative environment. Proficient in Microsoft Office (Word, Excel, PowerPoint). Preferred: Experience working with brand ambassadors or creator programs. Retail or customer service experience. Collaborative, solution-oriented mindset with a passion for innovation and community engagement. Working Conditions Hybrid / Flexible working conditions Physical Requirements Sitting Standing (not walking) Lifting up to 10 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.
09/01/2025
Full time
Overall Job Summary We're seeking a strategic, community-driven and creative leader to own and grow our brand's organic social presence. This role is more than managing posts-it's about leading the conversation, driving discoverability and keeping in touch with our customers. You'll champion bringing the spirit of Life Out Here to life across our organic channels. This role will be responsible for growing and managing Tractor Supply's organic channels footprint-highlighting the people, products, and values that define Life Out Here. Working closely with cross-functional teams and our paid media partners, you'll ensure that our organic strategy is both holistic and impactful. Essential Duties and Responsibilities (Min 5%) Strategy & Planning Develop and execute a comprehensive organic media strategy across social platforms and YouTube, rooted in the rural lifestyle and customer values. Identify platform-specific opportunities to enhance engagement and strengthen community connection. Collaborate with paid media teams to ensure alignment and integration across paid and organic campaigns. Content Creation & Management Lead the planning and execution of an engaging content calendar featuring store events, seasonal moments, customer stories, and themes. Partner with PR, creative, and content teams to develop authentic, community-first content. Write compelling, brand-aligned copy that reflects Tractor Supply's voice and customer values. Community Management and Creator/Ambassador Strategy Collaborate with the Social Care team to respond to community interactions (comments, messages, mentions) and drive real-time engagement. Cultivate relationships with rural influencers, brand ambassadors, and community leaders to expand reach and amplify storytelling. Support paid creator and ambassador strategy in collaboration with Integrated Media Program Managers. Manage team member ambassador program & friends of TSC Use social listening tools like Sprinklr and Meltwater to monitor sentiment, trends, and audience feedback. Analytics & Optimization Track key performance indicators such as engagement, reach, and audience growth. Use data insights to refine strategies and inform future content direction. Prepare regular performance reports and recommendations to present to senior leadership. Cross-Functional Collaboration Work with creative, integrated/category marketing, PR and social care teams to support the business. Collaborate with other media program managers to ensure omni-channel support for initiatives Other Lead administrative responsibilities for tools including Sprinklr, Wyng, and other social platforms. Contribute to additional projects in support of broader marketing initiatives. Required Qualifications Experience: Minimum 5 years of experience managing social media for a consumer-facing brand, ideally in retail. Education: Bachelor's degree in a related field. Any suitable combination of education and experience will be considered. Professional Certifications: None Preferred knowledge, skills or abilities Other knowledge, skills or abilities: Strong understanding of social media KPIs, analytics tools (e.g., Meta Insights), and performance-driven strategy. Familiarity with tools and platforms such as Sprinklr, Adobe Creative Suite, Canva, CapCut, Wyng, Zeta, and Skai. Proven ability to translate business goals into creative content strategies. Strong copywriting and storytelling skills tailored to social media audiences. Demonstrated success in managing multiple projects in a fast-paced, collaborative environment. Proficient in Microsoft Office (Word, Excel, PowerPoint). Preferred: Experience working with brand ambassadors or creator programs. Retail or customer service experience. Collaborative, solution-oriented mindset with a passion for innovation and community engagement. Working Conditions Hybrid / Flexible working conditions Physical Requirements Sitting Standing (not walking) Lifting up to 10 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.
Located in - Clover, SC This position is responsible for proficiency in all areas of a retail operation. The position serves as the second in charge of operations to the Store Manager. Duties include providing leadership and direction to the store team, ensuring a positive customer shopping experience and performing operational activities throughout the store and giving appropriate direction to the store Team Members. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Must be at least 18 years of age and possess a valid driver's license. It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: 1. Maintain regular and predictable attendance. 2. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime, as dictated by business needs. 3. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. 4. Take the initiative to support selling initiatives (GURA): Greet the Customer Uncover the Customers' needs Recommend products Ask for the Sale Proficient in all Team Leader and Receiver functions. 5. This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Assist Store Manager in Store Operations including: driving sales and profit, customer loyalty, planning, prioritization, and delegating of daily tasks. Support Store Manager in Team Member counseling, hiring/staffing decisions, scheduling, Team Member training and development, and maintaining a productive work environment. Perform Opening/Closing procedures. Transport and make deposits to the bank. Resolve customer complaints/issues and ensure the customer has a positive experience. Lead freight movement, and support merchandising initiatives, feed management, and inventory control. Train Team Members on the appropriate application of policies and procedures. Operate cash register/computer Supervise cash handling procedures. Adhere to loss prevention standards and respond to any alarm calls as needed. Operate Forklift and Baler Assist customers with loading purchases. Complete all documentation associated with any of the above job duties. 6. May be required to perform other duties as assigned. Experience: Previous retail leadership experience is required. Farming, ranching, pet/equine, or welding knowledge is strongly preferred. Must be 18 years of age or older and possess a valid driver's license. Education: High school diploma or the equivalent is required. Bachelor's degree in Business Administration or related field is preferred. Regardless of education level, you must be able to read, write, and count accurately. Professional Certifications: None. Other knowledge, skills or abilities: Ability to perform and execute principle responsibilities of Team Members. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Working Conditions: Working environment is favorable, generally working inside with moderate noise. Indoor floors and outdoor lots are generally hard surfaces (concrete, asphalt, etc.) Lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours. Promote a safe and productive work environment for all Team Members, customers, and vendors, as well as train Team Members on the appropriate application of policies and procedures. Physical and Mental Requirements: This position is non-sedentary. It is essential that you have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely; to operate all equipment related to this position's job duties efficiently, safely, properly, and accurately; and to provide the highest level of customer service. You must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodations): Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (eg pallet jack) Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all other equipment necessary to run a store (eg dolly, hand truck, forklift, baler, computer, cash register). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information/merchandise through the point-of-sale system. Ability to successfully complete training and certification to dispense propane, and to dispense propane. Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor. Tractor Supply Company (TSCO), the largest rural lifestyle retailer in the United States, is dedicated to enhancing our strong company culture built on our Team Members' commitment to our Mission and Values. With over 1,900 stores in 49 states and an innovative E-commerce platform, Tractor Supply ranks in the Fortune 400 with annual revenues of more than $8 billion and growing! Come grow your career with us as we serve those who live Life out Here ! Click Here to See Why We are a Great Place to Work! Tractor Supply Company offers a competitive Benefits package, including Medical, Dental, & Vision plans, to all Full-time Team Members as well as Part-time Team Members who are deemed eligible based on a minimum hours requirement. In addition, TSC offers access to other Benefits such as a Health Savings Account, Life Insurance, 401(k), and an Employee Stock Purchase Plan
09/26/2021
Full time
Located in - Clover, SC This position is responsible for proficiency in all areas of a retail operation. The position serves as the second in charge of operations to the Store Manager. Duties include providing leadership and direction to the store team, ensuring a positive customer shopping experience and performing operational activities throughout the store and giving appropriate direction to the store Team Members. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Must be at least 18 years of age and possess a valid driver's license. It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: 1. Maintain regular and predictable attendance. 2. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime, as dictated by business needs. 3. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. 4. Take the initiative to support selling initiatives (GURA): Greet the Customer Uncover the Customers' needs Recommend products Ask for the Sale Proficient in all Team Leader and Receiver functions. 5. This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Assist Store Manager in Store Operations including: driving sales and profit, customer loyalty, planning, prioritization, and delegating of daily tasks. Support Store Manager in Team Member counseling, hiring/staffing decisions, scheduling, Team Member training and development, and maintaining a productive work environment. Perform Opening/Closing procedures. Transport and make deposits to the bank. Resolve customer complaints/issues and ensure the customer has a positive experience. Lead freight movement, and support merchandising initiatives, feed management, and inventory control. Train Team Members on the appropriate application of policies and procedures. Operate cash register/computer Supervise cash handling procedures. Adhere to loss prevention standards and respond to any alarm calls as needed. Operate Forklift and Baler Assist customers with loading purchases. Complete all documentation associated with any of the above job duties. 6. May be required to perform other duties as assigned. Experience: Previous retail leadership experience is required. Farming, ranching, pet/equine, or welding knowledge is strongly preferred. Must be 18 years of age or older and possess a valid driver's license. Education: High school diploma or the equivalent is required. Bachelor's degree in Business Administration or related field is preferred. Regardless of education level, you must be able to read, write, and count accurately. Professional Certifications: None. Other knowledge, skills or abilities: Ability to perform and execute principle responsibilities of Team Members. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Working Conditions: Working environment is favorable, generally working inside with moderate noise. Indoor floors and outdoor lots are generally hard surfaces (concrete, asphalt, etc.) Lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours. Promote a safe and productive work environment for all Team Members, customers, and vendors, as well as train Team Members on the appropriate application of policies and procedures. Physical and Mental Requirements: This position is non-sedentary. It is essential that you have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely; to operate all equipment related to this position's job duties efficiently, safely, properly, and accurately; and to provide the highest level of customer service. You must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodations): Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (eg pallet jack) Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all other equipment necessary to run a store (eg dolly, hand truck, forklift, baler, computer, cash register). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information/merchandise through the point-of-sale system. Ability to successfully complete training and certification to dispense propane, and to dispense propane. Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor. Tractor Supply Company (TSCO), the largest rural lifestyle retailer in the United States, is dedicated to enhancing our strong company culture built on our Team Members' commitment to our Mission and Values. With over 1,900 stores in 49 states and an innovative E-commerce platform, Tractor Supply ranks in the Fortune 400 with annual revenues of more than $8 billion and growing! Come grow your career with us as we serve those who live Life out Here ! Click Here to See Why We are a Great Place to Work! Tractor Supply Company offers a competitive Benefits package, including Medical, Dental, & Vision plans, to all Full-time Team Members as well as Part-time Team Members who are deemed eligible based on a minimum hours requirement. In addition, TSC offers access to other Benefits such as a Health Savings Account, Life Insurance, 401(k), and an Employee Stock Purchase Plan
Located in - Clover, SC This position is responsible for proficiency in all areas of a retail operation. The position serves as the second in charge of operations to the Store Manager. Duties include providing leadership and direction to the store team, ensuring a positive customer shopping experience and performing operational activities throughout the store and giving appropriate direction to the store Team Members. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Must be at least 18 years of age and possess a valid driver's license. It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: 1. Maintain regular and predictable attendance. 2. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime, as dictated by business needs. 3. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. 4. Take the initiative to support selling initiatives (GURA): Greet the Customer Uncover the Customers' needs Recommend products Ask for the Sale Proficient in all Team Leader and Receiver functions. 5. This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Assist Store Manager in Store Operations including: driving sales and profit, customer loyalty, planning, prioritization, and delegating of daily tasks. Support Store Manager in Team Member counseling, hiring/staffing decisions, scheduling, Team Member training and development, and maintaining a productive work environment. Perform Opening/Closing procedures. Transport and make deposits to the bank. Resolve customer complaints/issues and ensure the customer has a positive experience. Lead freight movement, and support merchandising initiatives, feed management, and inventory control. Train Team Members on the appropriate application of policies and procedures. Operate cash register/computer Supervise cash handling procedures. Adhere to loss prevention standards and respond to any alarm calls as needed. Operate Forklift and Baler Assist customers with loading purchases. Complete all documentation associated with any of the above job duties. 6. May be required to perform other duties as assigned. Experience: Previous retail leadership experience is required. Farming, ranching, pet/equine, or welding knowledge is strongly preferred. Must be 18 years of age or older and possess a valid driver's license. Education: High school diploma or the equivalent is required. Bachelor's degree in Business Administration or related field is preferred. Regardless of education level, you must be able to read, write, and count accurately. Professional Certifications: None. Other knowledge, skills or abilities: Ability to perform and execute principle responsibilities of Team Members. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Working Conditions: Working environment is favorable, generally working inside with moderate noise. Indoor floors and outdoor lots are generally hard surfaces (concrete, asphalt, etc.) Lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours. Promote a safe and productive work environment for all Team Members, customers, and vendors, as well as train Team Members on the appropriate application of policies and procedures. Physical and Mental Requirements: This position is non-sedentary. It is essential that you have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely; to operate all equipment related to this position's job duties efficiently, safely, properly, and accurately; and to provide the highest level of customer service. You must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodations): Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (eg pallet jack) Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all other equipment necessary to run a store (eg dolly, hand truck, forklift, baler, computer, cash register). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information/merchandise through the point-of-sale system. Ability to successfully complete training and certification to dispense propane, and to dispense propane. Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor. Tractor Supply Company (TSCO), the largest rural lifestyle retailer in the United States, is dedicated to enhancing our strong company culture built on our Team Members' commitment to our Mission and Values. With over 1,900 stores in 49 states and an innovative E-commerce platform, Tractor Supply ranks in the Fortune 400 with annual revenues of more than $8 billion and growing! Come grow your career with us as we serve those who live Life out Here ! Click Here to See Why We are a Great Place to Work! Tractor Supply Company offers a competitive Benefits package, including Medical, Dental, & Vision plans, to all Full-time Team Members as well as Part-time Team Members who are deemed eligible based on a minimum hours requirement. In addition, TSC offers access to other Benefits such as a Health Savings Account, Life Insurance, 401(k), and an Employee Stock Purchase Plan
09/26/2021
Full time
Located in - Clover, SC This position is responsible for proficiency in all areas of a retail operation. The position serves as the second in charge of operations to the Store Manager. Duties include providing leadership and direction to the store team, ensuring a positive customer shopping experience and performing operational activities throughout the store and giving appropriate direction to the store Team Members. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Must be at least 18 years of age and possess a valid driver's license. It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: 1. Maintain regular and predictable attendance. 2. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime, as dictated by business needs. 3. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. 4. Take the initiative to support selling initiatives (GURA): Greet the Customer Uncover the Customers' needs Recommend products Ask for the Sale Proficient in all Team Leader and Receiver functions. 5. This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Assist Store Manager in Store Operations including: driving sales and profit, customer loyalty, planning, prioritization, and delegating of daily tasks. Support Store Manager in Team Member counseling, hiring/staffing decisions, scheduling, Team Member training and development, and maintaining a productive work environment. Perform Opening/Closing procedures. Transport and make deposits to the bank. Resolve customer complaints/issues and ensure the customer has a positive experience. Lead freight movement, and support merchandising initiatives, feed management, and inventory control. Train Team Members on the appropriate application of policies and procedures. Operate cash register/computer Supervise cash handling procedures. Adhere to loss prevention standards and respond to any alarm calls as needed. Operate Forklift and Baler Assist customers with loading purchases. Complete all documentation associated with any of the above job duties. 6. May be required to perform other duties as assigned. Experience: Previous retail leadership experience is required. Farming, ranching, pet/equine, or welding knowledge is strongly preferred. Must be 18 years of age or older and possess a valid driver's license. Education: High school diploma or the equivalent is required. Bachelor's degree in Business Administration or related field is preferred. Regardless of education level, you must be able to read, write, and count accurately. Professional Certifications: None. Other knowledge, skills or abilities: Ability to perform and execute principle responsibilities of Team Members. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Working Conditions: Working environment is favorable, generally working inside with moderate noise. Indoor floors and outdoor lots are generally hard surfaces (concrete, asphalt, etc.) Lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours. Promote a safe and productive work environment for all Team Members, customers, and vendors, as well as train Team Members on the appropriate application of policies and procedures. Physical and Mental Requirements: This position is non-sedentary. It is essential that you have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely; to operate all equipment related to this position's job duties efficiently, safely, properly, and accurately; and to provide the highest level of customer service. You must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodations): Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (eg pallet jack) Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all other equipment necessary to run a store (eg dolly, hand truck, forklift, baler, computer, cash register). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information/merchandise through the point-of-sale system. Ability to successfully complete training and certification to dispense propane, and to dispense propane. Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor. Tractor Supply Company (TSCO), the largest rural lifestyle retailer in the United States, is dedicated to enhancing our strong company culture built on our Team Members' commitment to our Mission and Values. With over 1,900 stores in 49 states and an innovative E-commerce platform, Tractor Supply ranks in the Fortune 400 with annual revenues of more than $8 billion and growing! Come grow your career with us as we serve those who live Life out Here ! Click Here to See Why We are a Great Place to Work! Tractor Supply Company offers a competitive Benefits package, including Medical, Dental, & Vision plans, to all Full-time Team Members as well as Part-time Team Members who are deemed eligible based on a minimum hours requirement. In addition, TSC offers access to other Benefits such as a Health Savings Account, Life Insurance, 401(k), and an Employee Stock Purchase Plan