Requisition ID: 47482 Title: Sr. Service Supplier Engineer - Medical Device Division: Arthrex, Inc. (US01) Location: INC Santa Barbara, CA (ACT) (US17) Our Arthrex location in beautiful Santa Barbara, CA is seeking a collaborative Sr. Service Supplier Engineer to work with existing and potential external medical device equipment manufacturers worldwide. Ideal candidate has proven success in a liaison role with various suppliers in order to optimize the quality, cost and delivery of service. A top candidate has experience improving manufacturing processes and solving complex problems in coordination with internal engineering and quality groups. Qualified candidates have a bachelor's degree in engineering and 7 years of experience as a supplier engineer included managing Supplier Corrective Actions and supplier audits. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™! Main Objective: To qualify our potential and existing external medical devices suppliers. Perform supply quality and on-time delivery issue resolution. Lead supplier performance evaluation and supplier development activities, including being the liaison between internal functions of Service and Repair, Quality, Supply Chain and Engineering to our key service suppliers, in order to optimize the quality, cost and delivery of our suppliers' services. Essential Duties and Responsibilities: Supplier Quality: Partner up with Supplier Quality Engineering (SQE) team to ensure that an effective Quality Management Systems are in place at our service suppliers. Support supplier root-cause investigations and corrective actions for major quality issues as it relates to product and/or service performance Supplier Development: Develop and support targeted service suppliers to achieve conformance with Arthrex requirements and continual improvement in quality, delivery performance and cost control/reduction. The decision to develop a supplier should be done in close cooperation with concerned internal functions, and should leverage scorecards to drive the supplier to achieve continuous improvements against metrics Supplier assessment (audits): Plan and conduct or support required service supplier assessments including assessment reporting and non-conformance reporting. Verify effective closure of assessment non-conformances by the supplier and support where applicable Supplier Performance evaluation/monitoring: Monitor and report service supplier performance (KPIs), quality issues and development actions. Initiate and lead required Supplier Performance Evaluations (SPE) and secure that the results are shared for follow up with the supplier. Provide support to the supplier, where applicable, in performance and capacity improvement activities Interface with other functions: This role requires close cooperation with Service and Repair, Supplier Quality Engineering, Supply Chain, Quality Assurance, R&D/Engineering, and possibly other teams. It requires also to represent the "Voice of the Supplier" to Arthrex and related functional areas as described above Identify, qualify and develop new suppliers Reviews and approves scope, budget and schedule of project assignments Assists senior management and staff as a subject matter expert for dealing with service suppliers issues May Supervise, lead and direct engineers, technicians or service personnel Ability to travel up to 50% of the time Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Education and Experience: Bacherlor's of science degree in engineering required 7 years of work experience as a supplier engineer required Practical experience/familiarity with regulated environments, i.e. ISO 13485, FDA Quality System Regulations, Good Manufacturing Practices, ISO 14971 and other applicable standards required Must have relevant experience with supplier quality systems/processes including Supplier Corrective Actions (SCAR), and supplier audits Knowledge and Skill Requirements/Specialized Courses and/or Training: Project management experience, including data handling, documentation and decision-making. Previous supplier development experience Ability to communicate effectively, both orally and in writing, at a variety of technical levels Ability to work effectively as part of the diverse team in a fast-paced environment and with multiple projects Ability to work on a variety of problems of diverse scope and complexity where analysis and evaluation of various outcomes require tradeoffs and negotiation. Ability to work effectively with standard business applications software and/or specialized data analysis tools systems or other computer aided design/manufacturing systems. Ability to read, analyze, and interpret engineering drawings, technical policies and recommend changes to procedures. Must have practical knowledge and experience in statistical analysis, problem-solving/process improvement techniques, and Root Cause Investigation/CAPA. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Requirements:
01/29/2021
Full time
Requisition ID: 47482 Title: Sr. Service Supplier Engineer - Medical Device Division: Arthrex, Inc. (US01) Location: INC Santa Barbara, CA (ACT) (US17) Our Arthrex location in beautiful Santa Barbara, CA is seeking a collaborative Sr. Service Supplier Engineer to work with existing and potential external medical device equipment manufacturers worldwide. Ideal candidate has proven success in a liaison role with various suppliers in order to optimize the quality, cost and delivery of service. A top candidate has experience improving manufacturing processes and solving complex problems in coordination with internal engineering and quality groups. Qualified candidates have a bachelor's degree in engineering and 7 years of experience as a supplier engineer included managing Supplier Corrective Actions and supplier audits. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™! Main Objective: To qualify our potential and existing external medical devices suppliers. Perform supply quality and on-time delivery issue resolution. Lead supplier performance evaluation and supplier development activities, including being the liaison between internal functions of Service and Repair, Quality, Supply Chain and Engineering to our key service suppliers, in order to optimize the quality, cost and delivery of our suppliers' services. Essential Duties and Responsibilities: Supplier Quality: Partner up with Supplier Quality Engineering (SQE) team to ensure that an effective Quality Management Systems are in place at our service suppliers. Support supplier root-cause investigations and corrective actions for major quality issues as it relates to product and/or service performance Supplier Development: Develop and support targeted service suppliers to achieve conformance with Arthrex requirements and continual improvement in quality, delivery performance and cost control/reduction. The decision to develop a supplier should be done in close cooperation with concerned internal functions, and should leverage scorecards to drive the supplier to achieve continuous improvements against metrics Supplier assessment (audits): Plan and conduct or support required service supplier assessments including assessment reporting and non-conformance reporting. Verify effective closure of assessment non-conformances by the supplier and support where applicable Supplier Performance evaluation/monitoring: Monitor and report service supplier performance (KPIs), quality issues and development actions. Initiate and lead required Supplier Performance Evaluations (SPE) and secure that the results are shared for follow up with the supplier. Provide support to the supplier, where applicable, in performance and capacity improvement activities Interface with other functions: This role requires close cooperation with Service and Repair, Supplier Quality Engineering, Supply Chain, Quality Assurance, R&D/Engineering, and possibly other teams. It requires also to represent the "Voice of the Supplier" to Arthrex and related functional areas as described above Identify, qualify and develop new suppliers Reviews and approves scope, budget and schedule of project assignments Assists senior management and staff as a subject matter expert for dealing with service suppliers issues May Supervise, lead and direct engineers, technicians or service personnel Ability to travel up to 50% of the time Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Education and Experience: Bacherlor's of science degree in engineering required 7 years of work experience as a supplier engineer required Practical experience/familiarity with regulated environments, i.e. ISO 13485, FDA Quality System Regulations, Good Manufacturing Practices, ISO 14971 and other applicable standards required Must have relevant experience with supplier quality systems/processes including Supplier Corrective Actions (SCAR), and supplier audits Knowledge and Skill Requirements/Specialized Courses and/or Training: Project management experience, including data handling, documentation and decision-making. Previous supplier development experience Ability to communicate effectively, both orally and in writing, at a variety of technical levels Ability to work effectively as part of the diverse team in a fast-paced environment and with multiple projects Ability to work on a variety of problems of diverse scope and complexity where analysis and evaluation of various outcomes require tradeoffs and negotiation. Ability to work effectively with standard business applications software and/or specialized data analysis tools systems or other computer aided design/manufacturing systems. Ability to read, analyze, and interpret engineering drawings, technical policies and recommend changes to procedures. Must have practical knowledge and experience in statistical analysis, problem-solving/process improvement techniques, and Root Cause Investigation/CAPA. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Requirements:
Requisition ID: 46595 Title: Regional Business Development Manager - Western USA Division: Arthrex, Inc. (US01) Location: Los Angeles, CA Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively searching for a Business Development Manager - West to manage and lead our initiatives with regards to our Arthroplasty product line for the Western United States. The successful candidate will build relationships with key customers and Arthrex agencies to help drive revenue and other initiatives. Excellent interpersonal, presentation and leadership skills along with five plus years or more of related experience and a bachelor's degree are essential for this position. The position does require travel - approximately 75%+. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™. Main Objective: The Regional Business Development Manager, Arthroplasty will be responsible for overseeing and managing the Arthroplasty product sales performance, training, and other activities with the sales force, surgeons, and accounts within his/her respective region. Essential Duties and Responsibilities: Set business development strategy and asset deployment for agency Arthroplasty business. Follow up with agencies frequently to ensure strategy is being executed. When needed identify weaknesses and offer evidence-based solutions. Ensure agencies are properly structured to maximize growth and competency of product line. This generally includes assisting with recruitment of experienced Arthroplasty managers. Launch Arthroplasty new products within region. Re-launch when necessary. Govern Arthroplasty product pricing structure and qualifying discounts as they relate to volume and commitment levels. Heavy intervention is required here due to the strategic nature of the Arthroplasty product line. Working with local, regional and national buying groups is essential. Assisting representatives with evaluation and closing activities with key customers and reporting back to agencies on representative sales readiness as it relates to Arthroplasty. Training representatives on Arthroplasty products and sales cycle as needed. Communicating agency focus and structure as it relates to Arthroplasty to Director of Global Arthroplasty Business Development, Senior RM and VP Sales. Communicating product attributes and shortcomings to product managers and recommending product line enhancements. Collecting key competitive information and ensuring that knowledge drives both sales effectiveness and product development direction. Coaching, teaching, and when necessary directing Arthroplasty team via conference calls and in person visits on products/sales strategy/competitive info. Engage current and identify new Key Opinion Leaders for Local, Regional, and National peer to peer interactions. Lead or assist on 2-3 projects every 6 months. Up to 75% travel. Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Education and Experience: Bachelor's degree required. 5+ years sales experience with Arthroplasty products required Knowledge and Skill Requirements/Specialized Courses and/or Training: Willing to work with cadaver specimens Knowledge of surgical orthopedics and Arthroplasty. Skilled in working with different functions and effectively coordinates their activities to achieve desired results. Excellent listening skills, including the ability to identify and isolate customers concerns or objections, in addition to excellent written and oral communication skills. Strong relationship building skills desired. Strong demonstrated leadership skills. Machine, Tools, and/or Equipment Skills: Microsoft Office, PC and various and specialized software. Cognos experience a plus. The territory for this position will cover the following states: California, Nevada, Washington, Oregon, Idaho, Utah, Arizona, New Mexico, Colorado, Nebraska, South Dakota, North Dakota, Montana, Minnesota, Wisconsin, Iowa, Missouri, Illinois, Indiana, Ohio, Michigan and Western PA. The ideal candidate will live near a major metropolitan airport in one of these states, preferably in Los Angeles, Phoenix or Denver. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Requirements:
01/29/2021
Full time
Requisition ID: 46595 Title: Regional Business Development Manager - Western USA Division: Arthrex, Inc. (US01) Location: Los Angeles, CA Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively searching for a Business Development Manager - West to manage and lead our initiatives with regards to our Arthroplasty product line for the Western United States. The successful candidate will build relationships with key customers and Arthrex agencies to help drive revenue and other initiatives. Excellent interpersonal, presentation and leadership skills along with five plus years or more of related experience and a bachelor's degree are essential for this position. The position does require travel - approximately 75%+. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™. Main Objective: The Regional Business Development Manager, Arthroplasty will be responsible for overseeing and managing the Arthroplasty product sales performance, training, and other activities with the sales force, surgeons, and accounts within his/her respective region. Essential Duties and Responsibilities: Set business development strategy and asset deployment for agency Arthroplasty business. Follow up with agencies frequently to ensure strategy is being executed. When needed identify weaknesses and offer evidence-based solutions. Ensure agencies are properly structured to maximize growth and competency of product line. This generally includes assisting with recruitment of experienced Arthroplasty managers. Launch Arthroplasty new products within region. Re-launch when necessary. Govern Arthroplasty product pricing structure and qualifying discounts as they relate to volume and commitment levels. Heavy intervention is required here due to the strategic nature of the Arthroplasty product line. Working with local, regional and national buying groups is essential. Assisting representatives with evaluation and closing activities with key customers and reporting back to agencies on representative sales readiness as it relates to Arthroplasty. Training representatives on Arthroplasty products and sales cycle as needed. Communicating agency focus and structure as it relates to Arthroplasty to Director of Global Arthroplasty Business Development, Senior RM and VP Sales. Communicating product attributes and shortcomings to product managers and recommending product line enhancements. Collecting key competitive information and ensuring that knowledge drives both sales effectiveness and product development direction. Coaching, teaching, and when necessary directing Arthroplasty team via conference calls and in person visits on products/sales strategy/competitive info. Engage current and identify new Key Opinion Leaders for Local, Regional, and National peer to peer interactions. Lead or assist on 2-3 projects every 6 months. Up to 75% travel. Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Education and Experience: Bachelor's degree required. 5+ years sales experience with Arthroplasty products required Knowledge and Skill Requirements/Specialized Courses and/or Training: Willing to work with cadaver specimens Knowledge of surgical orthopedics and Arthroplasty. Skilled in working with different functions and effectively coordinates their activities to achieve desired results. Excellent listening skills, including the ability to identify and isolate customers concerns or objections, in addition to excellent written and oral communication skills. Strong relationship building skills desired. Strong demonstrated leadership skills. Machine, Tools, and/or Equipment Skills: Microsoft Office, PC and various and specialized software. Cognos experience a plus. The territory for this position will cover the following states: California, Nevada, Washington, Oregon, Idaho, Utah, Arizona, New Mexico, Colorado, Nebraska, South Dakota, North Dakota, Montana, Minnesota, Wisconsin, Iowa, Missouri, Illinois, Indiana, Ohio, Michigan and Western PA. The ideal candidate will live near a major metropolitan airport in one of these states, preferably in Los Angeles, Phoenix or Denver. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Requirements:
Requisition ID: 47406 Title: Medical Receptionist Division: Arthrex, Inc. (US01) Location: Inc - Family Medical Center (US19) Main Objective: Maintains billing and claims information in both clinic and insurance provider's systems. Assists other clinic staff, greet patients and visitors. Schedules appointments and performs patient registration, medical chart maintenance, and the coordination of patient referrals. Greets patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file. Essential Duties and Responsibilities: Enters all relevant medical data into insurance provider's claim system Assists with record keeping and billing Welcomes clients and patients by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Operates a multi-line phone system efficiently. Optimizes clients' satisfaction, clinic staff's time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying clinic staff of patient's arrival. Answers clients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and insurance information. Protects clients' rights by maintaining confidentiality of personal and financial information. Maintains office supplies by checking stock to determine inventory level and anticipating and ordering needed supplies Incidental Duties: The above statements describe the general nature and level of work being performed in this job.They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Education and Experience: High school diploma or equivalent required. 2 years as a receptionist or similar job Medical background required Medical coding experience a plus Knowledge and Skill Requirements/Specialized Courses and/or Training: Excellent telephone answering skills utilizing pleasant, professional phone voice/etiquette. Ability to multitask in a high paced environment Strong communication skills and ability to multi-task. Outgoing personality, highly organized, works well with others, friendly and dependable. Strong Attention to detail. Knowledge of standard office practices and procedures. Basic clerical and administrative skills. Ability to work independently with minimal supervision in a team-oriented environment. Bilingual a plus All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Requirements:
01/28/2021
Full time
Requisition ID: 47406 Title: Medical Receptionist Division: Arthrex, Inc. (US01) Location: Inc - Family Medical Center (US19) Main Objective: Maintains billing and claims information in both clinic and insurance provider's systems. Assists other clinic staff, greet patients and visitors. Schedules appointments and performs patient registration, medical chart maintenance, and the coordination of patient referrals. Greets patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file. Essential Duties and Responsibilities: Enters all relevant medical data into insurance provider's claim system Assists with record keeping and billing Welcomes clients and patients by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Operates a multi-line phone system efficiently. Optimizes clients' satisfaction, clinic staff's time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying clinic staff of patient's arrival. Answers clients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and insurance information. Protects clients' rights by maintaining confidentiality of personal and financial information. Maintains office supplies by checking stock to determine inventory level and anticipating and ordering needed supplies Incidental Duties: The above statements describe the general nature and level of work being performed in this job.They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Education and Experience: High school diploma or equivalent required. 2 years as a receptionist or similar job Medical background required Medical coding experience a plus Knowledge and Skill Requirements/Specialized Courses and/or Training: Excellent telephone answering skills utilizing pleasant, professional phone voice/etiquette. Ability to multitask in a high paced environment Strong communication skills and ability to multi-task. Outgoing personality, highly organized, works well with others, friendly and dependable. Strong Attention to detail. Knowledge of standard office practices and procedures. Basic clerical and administrative skills. Ability to work independently with minimal supervision in a team-oriented environment. Bilingual a plus All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Requirements: