Atlas Air, Inc

Job ID: 2 # of Openings: 1 Category: Flight Operations City: Purchase State: NY Company: Atlas Air, Inc Overview Arrange transportation and hotel accommodations for corporate travel and potential candidates. Responsibilities Arrange air transportation and ground transportation for crewmembers and designated department in addition, monitor individual queues. Ensure usage of lowest airfare by comparing contracted and published commercial rates. Verify the possible use of Atlas/Polar aircraft to or alternate transportation for crews to/from their starting and ending points. Verify accuracy of travel arrangements, correct usage of contracted rates, and max edits. Queues the record Travel Management Company, ensure proper ticketing procedures for timely delivery to the crewmember. Run reports, input data in HOTAC for hotel bookings as well as coordinate with hotels on new bookings, adjustment and cancellations. Research alternate acceptable properties, making booking, change pattern to reflect new hotel and advise crewmembers as situations arise. Make arrangements via the internet, SABRE or with an airline directly according to airline procedures when able to make use of free or reduce rate tickets. Able to work in a high call volume environment. Draw logical conclusions and act quickly to resolve problems while maintaining a professional demeanor. Understand and abide by all rules relating to legal rest periods for crewmembers as stated in the Collective Bargaining Agreement, FCPM and other relative contracts. Maintain various databases including internet bookings, ground transportation and authorization logs. Ability to work with minimal supervision as well as work in a team environment. Qualifications At least one-year customer service experience. Reservations experience - airline, hotel or travel agency experience a plus. Experience in Global Distribution Systems (AMEDIUS/APPOLLO/SABRE) is a plus International ticket booking experience is a plus. Proficient in Microsoft Office Suite Ability to work under stress and prioritize workload while handling multiple tasks. Must have an understanding of airline contracts. Possess good organizational skills. Excellent customer service and interpersonal skills. Comfortable with 24-hour operations environment. Hours : This is a shift work position. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at . To view our Pay Transparency Statement, please click here: Pay Transparency Statement PI

Job ID: 2 # of Openings: 1 Category: Ground Operations City: Franklin Park State: IL Company: Atlas Air, Inc Overview Responsible for achieving all ground operations goals as they relate to performance, safety, service and regulatory compliance. Perform all aspects of ground operations including loadmaster, hazardous materials, deicing, fueling, catering and security. Responsibilities Perform all aspects of ground operations including loadmaster, hazardous materials, deicing, fueling, catering, and security. Monitor our customers and vendors for compliance with Atlas procedures for all ground operations functions. Perform quality control audits of flight folders to ensure compliance. Keep management informed of any operational issues that may affect/impact operational performance. Ensure our customers/vendors are current with all operating requirements and focus items affecting ground operations. Responsible to ensure reliability, performance and safety goals for our customers and vendors are achieved. Monitor ramp activities and performance to ensure safe and timely aircraft handling. Collaboratively develop action plans with those performing below established goal to improve performance. Actively work with all other departments to continuously improve the service to our customers and control costs. Perform other duties as assigned, including GSE and UGSE maintenance. Qualifications Must be qualified in all areas of ground and 747 operations. Demonstrate the ability to work in a team-based environment. Willingness to work varied hours and days off. Excellent communication and leadership skills. Ability to meet the demands of varied responsibilities and deadlines. Outstanding customer service skills. Computer skills working with Microsoft Office or comparable software. Previous management/supervisory experience preferred. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at . To view our Pay Transparency Statement, please click here: Pay Transparency Statement