Pinnacle

The Assistant Property Manager is a business leader who focuses on resident customer service and assists in managing the operations, leasing activity, renewals, collections, financial reporting, supplies, and communications of the apartment community. Address the concerns of current and prospective residents in a friendly and professional manner. Helps set the standard on how other staff member engage prospective and current residents. Tours and leases apartments as necessary. Helps with training staff as necessary and models effective sales techniques on a daily basis. Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary. Assist in managing the property's budget by making sound fiscal decisions to increase the net operating income of the community. Help maintain the accuracy of resident ledgers and files. Inspects apartments during move-in and move outs, walking apartments and the community as needed. Fills the role of acting Property Manager in their absence. Perform any other related duties as required or assigned. Effective communication and customer service skills Computer literate, including Microsoft Office Suite Internet navigation skills are required General office, bookkeeping and sales skills Excellent oral and written communication skills High school diploma or equivalent required, Bachelor's degree preferred 1 to 2 years' experience in a supervisory role and managing staff preferred Previous Property Management experience preferred Proficient in Yardi property management software or other similar property management software preferred Must be able to list up to 15lbs. on an occasional basis. Ability to tour the property with prospects on an occasional basis is required. General office conditions. May be exposed periodically to weather elements when touring the property. Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law .

About Pinnacle……. We invest in great people. That's why clients trust us with their real estate investments! At Pinnacle, we consider our employees our most valuable asset. In fact, our number one key business objective is to attract and retain the best talent in the industry! At Pinnacle, the key to our continued success and competitive advantage is our people. We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow. We recognize that each employee is an individual with individual needs, lifestyles, and interests. Our benefits package was created with the flexibility to support employees who are at different places in their lives and careers. Pinnacle values diversity and is committed to equal opportunity in employment. We offer a safe, healthy work environment for employees through a commitment to maintaining a drug-free workplace. Pinnacle has ongoing employment opportunities at our headquarters in Seattle, our more than 40 branch office locations nationally and our many managed communities throughout the country. Pinnacle is the national leader in third-party fee management of investment real estate encompassing multi-family, commercial space, affordable housing and military housing. Pinnacle is built on four basic principles: Quality people Strong customer service Solid market knowledge Superior systems and support capabilities At Pinnacle, success is about more than having a healthy bottom line. Guided by our principles and values, we are committed to making Pinnacle an amazing and unique place to work for each member of our team. About the job….. Our Investment Managers are the cornerstone of our team. An Investment Manager is responsible for the tactical execution and communication of the company's strategic direction to our various communities. This manager will have a proven track record in managing a diverse portfolio of properties, be a motivator, a good communicator, and a hands-on manager. Investment Managers work closely with Business Managers in their regions to ensure implementation and execution of all corporate policies and procedures. Essential Responsibilities: • Investment Managers are business leaders responsible for developing and managing individual site business plans including investment objectives, compliance goals, marketing positioning, people, asset quality, and financial goals and objectives. • At any given time, an Investment Manager should be able to describe the overall makeup: strengths, weaknesses and needs of each property in their given portfolio. • Investment Managers are also responsible for review and approval of all property purchasing with complete adherence to the expense budget. • Investment Managers are also business managers who mentor, coach, supervise and develop site staff. • They will work with Business Managers and Maintenance Supervisors to ensure timely preparation of rent ready apartments to fully meet the demand of the market. • They are ultimately responsible for property risk management, safety standards and employee and resident liability. • They will help determine, implement and follow up on any corrective action plans for deficiencies found at properties. • Investment Managers are also responsible for taking care of all escalated complaints from residents. Job Requirements: Personal Competencies: • A competitive spirit • High-energy • Demonstrated leadership and strategic thinking skills • Supervisory experience • Warm, friendly and service-oriented philosophy • High degree of flexibility and tolerance for change • Ability to train, develop, lead and mentor • Superior written and verbal communications skills • Extremely computer literate • Organized and detail-oriented • Customer-service driven • Able to multitask • Financials experience/experience working with a budget Qualifications: • Minimum of a high school diploma, Bachelor's degree preferred • 5+ years of on-site property management experience • Excellent oral and written communication skills • Experience in supervisory role and managing staff • Experience in writing and maintaining budgets • Proficient in Yardi property management software or other similar property management software. • General office, bookkeeping and sales skills • Computer literate, including Microsoft Office Suite If you are ready to work hard and be empowered and encouraged to innovate, contribute ideas and discover solutions to provide current and potential residents with unparalleled, world class customer service please send resumes to If we determine there is a match with our position, you will be contacted directly by one of our hiring managers.

Job Summary: Property Managers are responsible for maintaining our communities to a market ready standard, ensuring high level of service at all times. Property Managers are also responsible for building and motiving high performing teams to maximize the performance of the property. ESSENTIAL FUNCTIONS: Operations. Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Customer service. Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability. Complete lease/renewal paperwork to ensure completion to completion to company standards. Track and evaluate advertising, and all client traffic. People development. Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance and management personnel, in order to maximize their engagement and minimize turnover. Marketing; driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs. Leading by example. Instilling, maintaining and modeling the Cushman & Wakefield mission to be the best national management company. Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed. Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary. Maintain residents' files in accordance with company's standards. Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. Manage and maintain all aspects of overall community budget and finances. Work with leasing staff to ensure that leasing/marketing goals are being met. Maintain positive relations with all community vendors, prospects, residents and team members. Perform any other related duties as required or assigned. SKILLS AND ABILITY: Effective communication and customer service skills Computer literate, including Microsoft Office Suite and internet navigation skills. General office, bookkeeping and sales skills Excellent oral and written communication skills EDUCATION/EXPERIENCE: High school diploma or equivalent required, Bachelor's degree preferred 3 years of on-site property management experience Experience in supervisory role and managing staff Financials experience/experience writing and maintaining budgets Proficient in Yardi property management software or other similar property management software REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS: Real Estate license as required by state regulations SUPERVISORY RESPONSIBILITIES: Oversee all staff operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed. Work with leasing staff to ensure that leasing/marketing goals are being met. Determine leasing opportunities of leasing staff and work on goal setting; improving the performance of each staff member. Perform any other related duties as required or assigned. PHYSICAL DEMANDS: (The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Ability to walk and stand for extended periods of time. Work a varying schedule to meet the needs of the property. Minimal lifting up to 15lbs. WORKING CONDITIONS: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). General office environment; May be exposed to external climatic environments to complete job duties. TRAVEL REQUIREMENTS: Minimum travel to attend training sessions, or to facilitate market research activities.

Job Summary: Property Managers are responsible for maintaining our communities to a market ready standard, ensuring high level of service at all times. Property Managers are also responsible for building and motiving high performing teams to maximize the performance of the property. ESSENTIAL FUNCTIONS: Operations. Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Customer service. Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability. Complete lease/renewal paperwork to ensure completion to completion to company standards. Track and evaluate advertising, and all client traffic. People development. Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance and management personnel, in order to maximize their engagement and minimize turnover. Marketing; driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs. Leading by example. Instilling, maintaining and modeling the Cushman & Wakefield mission to be the best national management company. Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed. Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary. Maintain residents' files in accordance with company's standards. Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. Manage and maintain all aspects of overall community budget and finances. Work with leasing staff to ensure that leasing/marketing goals are being met. Maintain positive relations with all community vendors, prospects, residents and team members. Perform any other related duties as required or assigned. SKILLS AND ABILITY: Effective communication and customer service skills Computer literate, including Microsoft Office Suite and internet navigation skills. General office, bookkeeping and sales skills Excellent oral and written communication skills EDUCATION/EXPERIENCE: High school diploma or equivalent required, Bachelor's degree preferred 3 years of on-site property management experience Experience in supervisory role and managing staff Financials experience/experience writing and maintaining budgets Proficient in Yardi property management software or other similar property management software REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS: Real Estate license as required by state regulations SUPERVISORY RESPONSIBILITIES: Oversee all staff operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed. Work with leasing staff to ensure that leasing/marketing goals are being met. Determine leasing opportunities of leasing staff and work on goal setting; improving the performance of each staff member. Perform any other related duties as required or assigned. PHYSICAL DEMANDS: (The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Ability to walk and stand for extended periods of time. Work a varying schedule to meet the needs of the property. Minimal lifting up to 15lbs. WORKING CONDITIONS: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). General office environment; May be exposed to external climatic environments to complete job duties. TRAVEL REQUIREMENTS: Minimum travel to attend training sessions, or to facilitate market research activities.

Job Summary: Property Managers are responsible for maintaining our communities to a market ready standard, ensuring high level of service at all times. Property Managers are also responsible for building and motiving high performing teams to maximize the performance of the property. ESSENTIAL FUNCTIONS: Operations. Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Customer service. Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability. Complete lease/renewal paperwork to ensure completion to completion to company standards. Track and evaluate advertising, and all client traffic. People development. Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance and management personnel, in order to maximize their engagement and minimize turnover. Marketing; driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs. Leading by example. Instilling, maintaining and modeling the Cushman & Wakefield mission to be the best national management company. Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed. Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary. Maintain residents' files in accordance with company's standards. Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. Manage and maintain all aspects of overall community budget and finances. Work with leasing staff to ensure that leasing/marketing goals are being met. Maintain positive relations with all community vendors, prospects, residents and team members. Perform any other related duties as required or assigned. SKILLS AND ABILITY: Effective communication and customer service skills Computer literate, including Microsoft Office Suite and internet navigation skills. General office, bookkeeping and sales skills Excellent oral and written communication skills EDUCATION/EXPERIENCE: High school diploma or equivalent required, Bachelor's degree preferred 3 years of on-site property management experience Experience in supervisory role and managing staff Financials experience/experience writing and maintaining budgets Proficient in Yardi property management software or other similar property management software REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS: Real Estate license as required by state regulations SUPERVISORY RESPONSIBILITIES: Oversee all staff operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed. Work with leasing staff to ensure that leasing/marketing goals are being met. Determine leasing opportunities of leasing staff and work on goal setting; improving the performance of each staff member. Perform any other related duties as required or assigned. PHYSICAL DEMANDS: (The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Ability to walk and stand for extended periods of time. Work a varying schedule to meet the needs of the property. Minimal lifting up to 15lbs. WORKING CONDITIONS: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). General office environment; May be exposed to external climatic environments to complete job duties. TRAVEL REQUIREMENTS: Minimum travel to attend training sessions, or to facilitate market research activities.

The Assistant Property Manager is a business leader who focuses on resident customer service and assists in managing the operations, leasing activity, renewals, collections, financial reporting, supplies, and communications of the apartment community. Address the concerns of current and prospective residents in a friendly and professional manner. Helps set the standard on how other staff member engage prospective and current residents. Tours and leases apartments as necessary. Helps with training staff as necessary and models effective sales techniques on a daily basis. Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary. Assist in managing the property's budget by making sound fiscal decisions to increase the net operating income of the community. Help maintain the accuracy of resident ledgers and files. Inspects apartments during move-in and move outs, walking apartments and the community as needed. Fills the role of acting Property Manager in their absence. Perform any other related duties as required or assigned. Effective communication and customer service skills Computer literate, including Microsoft Office Suite Internet navigation skills are required General office, bookkeeping and sales skills Excellent oral and written communication skills High school diploma or equivalent required, Bachelor's degree preferred 1 to 2 years' experience in a supervisory role and managing staff preferred Previous Property Management experience preferred Proficient in Yardi property management software or other similar property management software preferred Real estate license as required by state law. Must be able to list up to 15lbs. on an occasional basis. Ability to tour the property with prospects on an occasional basis is required. General office conditions. May be exposed periodically to weather elements when touring the property.

The Assistant Property Manager is a business leader who focuses on resident customer service and assists in managing the operations, leasing activity, renewals, collections, financial reporting, supplies, and communications of the apartment community. Address the concerns of current and prospective residents in a friendly and professional manner. Helps set the standard on how other staff member engage prospective and current residents. Tours and leases apartments as necessary. Helps with training staff as necessary and models effective sales techniques on a daily basis. Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary. Assist in managing the property's budget by making sound fiscal decisions to increase the net operating income of the community. Help maintain the accuracy of resident ledgers and files. Inspects apartments during move-in and move outs, walking apartments and the community as needed. Fills the role of acting Property Manager in their absence. Perform any other related duties as required or assigned. Effective communication and customer service skills Computer literate, including Microsoft Office Suite Internet navigation skills are required General office, bookkeeping and sales skills Excellent oral and written communication skills High school diploma or equivalent required, Bachelor's degree preferred 1 to 2 years' experience in a supervisory role and managing staff preferred Previous Property Management experience preferred Proficient in Yardi property management software or other similar property management software preferred Real estate license as required by state law. N/A Must be able to list up to 15lbs. on an occasional basis. Ability to tour the property with prospects on an occasional basis is required. General office conditions. May be exposed periodically to weather elements when touring the property. N/A

Job Summary: Property Managers are responsible for maintaining our communities to a market ready standard, ensuring high level of service at all times. Property Managers are also responsible for building and motiving high performing teams to maximize the performance of the property. ESSENTIAL FUNCTIONS: Operations. Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Customer service. Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability. Complete lease/renewal paperwork to ensure completion to completion to company standards. Track and evaluate advertising, and all client traffic. People development. Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance and management personnel, in order to maximize their engagement and minimize turnover. Marketing; driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs. Leading by example. Instilling, maintaining and modeling the Cushman & Wakefield mission to be the best national management company. Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed. Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary. Maintain residents' files in accordance with company's standards. Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. Manage and maintain all aspects of overall community budget and finances. Work with leasing staff to ensure that leasing/marketing goals are being met. Maintain positive relations with all community vendors, prospects, residents and team members. Perform any other related duties as required or assigned. SKILLS AND ABILITY: Effective communication and customer service skills Computer literate, including Microsoft Office Suite and internet navigation skills. General office, bookkeeping and sales skills Excellent oral and written communication skills EDUCATION/EXPERIENCE: High school diploma or equivalent required, Bachelor's degree preferred 3 years of on-site property management experience Experience in supervisory role and managing staff Financials experience/experience writing and maintaining budgets Proficient in Yardi property management software or other similar property management software REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS: Real Estate license as required by state regulations SUPERVISORY RESPONSIBILITIES: Oversee all staff operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed. Work with leasing staff to ensure that leasing/marketing goals are being met. Determine leasing opportunities of leasing staff and work on goal setting; improving the performance of each staff member. Perform any other related duties as required or assigned. PHYSICAL DEMANDS: (The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Ability to walk and stand for extended periods of time. Work a varying schedule to meet the needs of the property. Minimal lifting up to 15lbs. WORKING CONDITIONS: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). General office environment; May be exposed to external climatic environments to complete job duties. TRAVEL REQUIREMENTS: Minimum travel to attend training sessions, or to facilitate market research activities.