Our client is seeking a Technical Support Engineer, Level 2 contractor to be part of their Technical Assistance Center (TAC) team. In this role you will provide technical support to handheld network tools and wireless end-user customers via phone and email. If someone speaks additional languages such as German, French, or Spanish that will make them a top candidate! Excellent call-center and professional, customer communication skills are essential along with experience entering detailed data into a call ticketing system. The successful candidate will have knowledge of WLAN planning/networking, LAN, WAN and/or IT troubleshooting and be able to provide timely solutions to customers in a professional manner. Candidates will have the ability to follow and guide customers through knowledge base instructions while using critical thinking for their own troubleshooting and root cause analysis. Good writing skills are required to update support cases and communicate with customers and internal team. Primary Responsibilities: • Offer world-class technical support to global customers and partners • Provide registration and software installation support, software and hardware configuration, product troubleshooting, repair processing and best practices • Manage support cases to ensure issues are clearly recorded, ongoing communications are well-documented, follow-ups and resolutions are completed in a timely manner • Present detailed customer information, product, and fault documentation to escalation team for rapid case resolution • Interact with Orders, Sales, Operations, and other teams for issue resolutions • Exercise judgment within defined procedures to determine appropriate action Qualifications: • 4+ years of technical support experience • Background in the wired, wireless or IT field, which could include a data center or deploying, configuring, supporting, troubleshooting, debugging or administering LAN, WLAN, IT products • Solid understanding of wired networking technologies and hands on experience with Layer 2/Layer 3 wired networking • Hands on experience troubleshooting enterprise WLANs and understanding of 802.11a/b/g/n/ac/ax wireless LANs to support AirMagnet software • Experience with Windows 8/10, driver installation, remote support software installation/ configuration/troubleshooting • Exposure to handheld network test equipment • Exceptional customer interaction skills and ability to handle critical customer issues/problems • Android troubleshooting experience a plus • Strong analytical and troubleshooting skills • Excellent verbal, written and interpersonal communication skills • Calm, positive attitude with proven ability to work effectively with team members • Associate degree (Bachelor's preferred) in information technology, networking or related technical field • Network+ certification preferred. CWTS Certifications a plus. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/31/2021
Full time
Our client is seeking a Technical Support Engineer, Level 2 contractor to be part of their Technical Assistance Center (TAC) team. In this role you will provide technical support to handheld network tools and wireless end-user customers via phone and email. If someone speaks additional languages such as German, French, or Spanish that will make them a top candidate! Excellent call-center and professional, customer communication skills are essential along with experience entering detailed data into a call ticketing system. The successful candidate will have knowledge of WLAN planning/networking, LAN, WAN and/or IT troubleshooting and be able to provide timely solutions to customers in a professional manner. Candidates will have the ability to follow and guide customers through knowledge base instructions while using critical thinking for their own troubleshooting and root cause analysis. Good writing skills are required to update support cases and communicate with customers and internal team. Primary Responsibilities: • Offer world-class technical support to global customers and partners • Provide registration and software installation support, software and hardware configuration, product troubleshooting, repair processing and best practices • Manage support cases to ensure issues are clearly recorded, ongoing communications are well-documented, follow-ups and resolutions are completed in a timely manner • Present detailed customer information, product, and fault documentation to escalation team for rapid case resolution • Interact with Orders, Sales, Operations, and other teams for issue resolutions • Exercise judgment within defined procedures to determine appropriate action Qualifications: • 4+ years of technical support experience • Background in the wired, wireless or IT field, which could include a data center or deploying, configuring, supporting, troubleshooting, debugging or administering LAN, WLAN, IT products • Solid understanding of wired networking technologies and hands on experience with Layer 2/Layer 3 wired networking • Hands on experience troubleshooting enterprise WLANs and understanding of 802.11a/b/g/n/ac/ax wireless LANs to support AirMagnet software • Experience with Windows 8/10, driver installation, remote support software installation/ configuration/troubleshooting • Exposure to handheld network test equipment • Exceptional customer interaction skills and ability to handle critical customer issues/problems • Android troubleshooting experience a plus • Strong analytical and troubleshooting skills • Excellent verbal, written and interpersonal communication skills • Calm, positive attitude with proven ability to work effectively with team members • Associate degree (Bachelor's preferred) in information technology, networking or related technical field • Network+ certification preferred. CWTS Certifications a plus. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Our client is seeking a Technical Support Engineer, Level 2 contractor to be part of their Technical Assistance Center (TAC) team. In this role you will provide technical support to handheld network tools and wireless end-user customers via phone and email. If someone speaks additional languages such as German, French, or Spanish that will make them a top candidate! Excellent call-center and professional, customer communication skills are essential along with experience entering detailed data into a call ticketing system. The successful candidate will have knowledge of WLAN planning/networking, LAN, WAN and/or IT troubleshooting and be able to provide timely solutions to customers in a professional manner. Candidates will have the ability to follow and guide customers through knowledge base instructions while using critical thinking for their own troubleshooting and root cause analysis. Good writing skills are required to update support cases and communicate with customers and internal team. Primary Responsibilities: • Offer world-class technical support to global customers and partners • Provide registration and software installation support, software and hardware configuration, product troubleshooting, repair processing and best practices • Manage support cases to ensure issues are clearly recorded, ongoing communications are well-documented, follow-ups and resolutions are completed in a timely manner • Present detailed customer information, product, and fault documentation to escalation team for rapid case resolution • Interact with Orders, Sales, Operations, and other teams for issue resolutions • Exercise judgment within defined procedures to determine appropriate action Qualifications: • 4+ years of technical support experience • Background in the wired, wireless or IT field, which could include a data center or deploying, configuring, supporting, troubleshooting, debugging or administering LAN, WLAN, IT products • Solid understanding of wired networking technologies and hands on experience with Layer 2/Layer 3 wired networking • Hands on experience troubleshooting enterprise WLANs and understanding of 802.11a/b/g/n/ac/ax wireless LANs to support AirMagnet software • Experience with Windows 8/10, driver installation, remote support software installation/ configuration/troubleshooting • Exposure to handheld network test equipment • Exceptional customer interaction skills and ability to handle critical customer issues/problems • Android troubleshooting experience a plus • Strong analytical and troubleshooting skills • Excellent verbal, written and interpersonal communication skills • Calm, positive attitude with proven ability to work effectively with team members • Associate degree (Bachelor's preferred) in information technology, networking or related technical field • Network+ certification preferred. CWTS Certifications a plus. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/31/2021
Full time
Our client is seeking a Technical Support Engineer, Level 2 contractor to be part of their Technical Assistance Center (TAC) team. In this role you will provide technical support to handheld network tools and wireless end-user customers via phone and email. If someone speaks additional languages such as German, French, or Spanish that will make them a top candidate! Excellent call-center and professional, customer communication skills are essential along with experience entering detailed data into a call ticketing system. The successful candidate will have knowledge of WLAN planning/networking, LAN, WAN and/or IT troubleshooting and be able to provide timely solutions to customers in a professional manner. Candidates will have the ability to follow and guide customers through knowledge base instructions while using critical thinking for their own troubleshooting and root cause analysis. Good writing skills are required to update support cases and communicate with customers and internal team. Primary Responsibilities: • Offer world-class technical support to global customers and partners • Provide registration and software installation support, software and hardware configuration, product troubleshooting, repair processing and best practices • Manage support cases to ensure issues are clearly recorded, ongoing communications are well-documented, follow-ups and resolutions are completed in a timely manner • Present detailed customer information, product, and fault documentation to escalation team for rapid case resolution • Interact with Orders, Sales, Operations, and other teams for issue resolutions • Exercise judgment within defined procedures to determine appropriate action Qualifications: • 4+ years of technical support experience • Background in the wired, wireless or IT field, which could include a data center or deploying, configuring, supporting, troubleshooting, debugging or administering LAN, WLAN, IT products • Solid understanding of wired networking technologies and hands on experience with Layer 2/Layer 3 wired networking • Hands on experience troubleshooting enterprise WLANs and understanding of 802.11a/b/g/n/ac/ax wireless LANs to support AirMagnet software • Experience with Windows 8/10, driver installation, remote support software installation/ configuration/troubleshooting • Exposure to handheld network test equipment • Exceptional customer interaction skills and ability to handle critical customer issues/problems • Android troubleshooting experience a plus • Strong analytical and troubleshooting skills • Excellent verbal, written and interpersonal communication skills • Calm, positive attitude with proven ability to work effectively with team members • Associate degree (Bachelor's preferred) in information technology, networking or related technical field • Network+ certification preferred. CWTS Certifications a plus. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description: Looking for Scrum Master with Banking technology experience: w2 only, local to Charlotte ideal. SM and SAFe certification needed Responsible for managing and evolving Scaled Agile portfolios of the highest complexity. Facilitates the scrum process on scrum teams with significant cross-functional impacts involving project, non-project, or maintenance work. Guides the scrum team(s) and organization to follow generally accepted Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint. Uses empirical data to help the team(s) assess their Scrum Maturity , optimize scrum team velocity to organizational KPIs, and identify improvement opportunities to achieve higher levels of team performance. Proactively addresses systemic impediments to team agility and guides the team(s) on methods to escalate when needed to prevent challenges from becoming blockers. Coaches scrum team(s) to deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met. Partners with discipline managers to convey their concerns to scrum teams about governance policies and adherence to corporate standards. Partners with Product Owner(s) to ensure continuous refinement of backlog, which may include stories from multiple projects. Completion of some work may depend on non-agile work teams. Facilitates Scrum of Scrums. May train other Scrum Masters and serve as a mentor to less experienced team members. Drives Scrum adoption across all levels in the organization. Facilitates and is accountable for owning the Scrum and/or Scaled Agile ceremonies for the scrum team(s). Partners with Product Owners, Program or Project Managers to communicate delivery of work product from the scrum team(s) and escalates key risks and issues impeding scrum team effectiveness. Identifies skills & competencies of scrum team members & makes adjustments accordingly to promote development and highly effective teams. Required Qualifications: 6+ years of experience as a practicing Scrum Master About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/31/2021
Full time
Description: Looking for Scrum Master with Banking technology experience: w2 only, local to Charlotte ideal. SM and SAFe certification needed Responsible for managing and evolving Scaled Agile portfolios of the highest complexity. Facilitates the scrum process on scrum teams with significant cross-functional impacts involving project, non-project, or maintenance work. Guides the scrum team(s) and organization to follow generally accepted Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint. Uses empirical data to help the team(s) assess their Scrum Maturity , optimize scrum team velocity to organizational KPIs, and identify improvement opportunities to achieve higher levels of team performance. Proactively addresses systemic impediments to team agility and guides the team(s) on methods to escalate when needed to prevent challenges from becoming blockers. Coaches scrum team(s) to deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met. Partners with discipline managers to convey their concerns to scrum teams about governance policies and adherence to corporate standards. Partners with Product Owner(s) to ensure continuous refinement of backlog, which may include stories from multiple projects. Completion of some work may depend on non-agile work teams. Facilitates Scrum of Scrums. May train other Scrum Masters and serve as a mentor to less experienced team members. Drives Scrum adoption across all levels in the organization. Facilitates and is accountable for owning the Scrum and/or Scaled Agile ceremonies for the scrum team(s). Partners with Product Owners, Program or Project Managers to communicate delivery of work product from the scrum team(s) and escalates key risks and issues impeding scrum team effectiveness. Identifies skills & competencies of scrum team members & makes adjustments accordingly to promote development and highly effective teams. Required Qualifications: 6+ years of experience as a practicing Scrum Master About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Our client is seeking a Technical Support Engineer, Level 2 contractor to be part of their Technical Assistance Center (TAC) team. In this role you will provide technical support to handheld network tools and wireless end-user customers via phone and email. If someone speaks additional languages such as German, French, or Spanish that will make them a top candidate! Excellent call-center and professional, customer communication skills are essential along with experience entering detailed data into a call ticketing system. The successful candidate will have knowledge of WLAN planning/networking, LAN, WAN and/or IT troubleshooting and be able to provide timely solutions to customers in a professional manner. Candidates will have the ability to follow and guide customers through knowledge base instructions while using critical thinking for their own troubleshooting and root cause analysis. Good writing skills are required to update support cases and communicate with customers and internal team. Primary Responsibilities: • Offer world-class technical support to global customers and partners • Provide registration and software installation support, software and hardware configuration, product troubleshooting, repair processing and best practices • Manage support cases to ensure issues are clearly recorded, ongoing communications are well-documented, follow-ups and resolutions are completed in a timely manner • Present detailed customer information, product, and fault documentation to escalation team for rapid case resolution • Interact with Orders, Sales, Operations, and other teams for issue resolutions • Exercise judgment within defined procedures to determine appropriate action Qualifications: • 4+ years of technical support experience • Background in the wired, wireless or IT field, which could include a data center or deploying, configuring, supporting, troubleshooting, debugging or administering LAN, WLAN, IT products • Solid understanding of wired networking technologies and hands on experience with Layer 2/Layer 3 wired networking Hands on experience troubleshooting enterprise WLANs and understanding of 802.11a/b/g/n/ac/ax wireless LANs to support AirMagnet software • Experience with Windows 8/10, driver installation, remote support software installation/ configuration/troubleshooting • Exposure to handheld network test equipment • Exceptional customer interaction skills and ability to handle critical customer issues/problems • Android troubleshooting experience a plus • Strong analytical and troubleshooting skills • Excellent verbal, written and interpersonal communication skills • Calm, positive attitude with proven ability to work effectively with team members • Associate degree (Bachelor's preferred) in information technology, networking or related technical field • Network+ certification preferred. CWTS Certifications a plus. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/31/2021
Full time
Our client is seeking a Technical Support Engineer, Level 2 contractor to be part of their Technical Assistance Center (TAC) team. In this role you will provide technical support to handheld network tools and wireless end-user customers via phone and email. If someone speaks additional languages such as German, French, or Spanish that will make them a top candidate! Excellent call-center and professional, customer communication skills are essential along with experience entering detailed data into a call ticketing system. The successful candidate will have knowledge of WLAN planning/networking, LAN, WAN and/or IT troubleshooting and be able to provide timely solutions to customers in a professional manner. Candidates will have the ability to follow and guide customers through knowledge base instructions while using critical thinking for their own troubleshooting and root cause analysis. Good writing skills are required to update support cases and communicate with customers and internal team. Primary Responsibilities: • Offer world-class technical support to global customers and partners • Provide registration and software installation support, software and hardware configuration, product troubleshooting, repair processing and best practices • Manage support cases to ensure issues are clearly recorded, ongoing communications are well-documented, follow-ups and resolutions are completed in a timely manner • Present detailed customer information, product, and fault documentation to escalation team for rapid case resolution • Interact with Orders, Sales, Operations, and other teams for issue resolutions • Exercise judgment within defined procedures to determine appropriate action Qualifications: • 4+ years of technical support experience • Background in the wired, wireless or IT field, which could include a data center or deploying, configuring, supporting, troubleshooting, debugging or administering LAN, WLAN, IT products • Solid understanding of wired networking technologies and hands on experience with Layer 2/Layer 3 wired networking Hands on experience troubleshooting enterprise WLANs and understanding of 802.11a/b/g/n/ac/ax wireless LANs to support AirMagnet software • Experience with Windows 8/10, driver installation, remote support software installation/ configuration/troubleshooting • Exposure to handheld network test equipment • Exceptional customer interaction skills and ability to handle critical customer issues/problems • Android troubleshooting experience a plus • Strong analytical and troubleshooting skills • Excellent verbal, written and interpersonal communication skills • Calm, positive attitude with proven ability to work effectively with team members • Associate degree (Bachelor's preferred) in information technology, networking or related technical field • Network+ certification preferred. CWTS Certifications a plus. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description: , global corporate real estate firm, is on a mission to connect their multiple CRM systems. In the planning to achieve this goal, they are needing a Financialforce expert to join their team, as they currently have a gap of skills. Currently FinancialForce is being used by one Instance of Salesforce.com at JLL, Digital Solutions Instance, and they most likely will be expanding this to the additional instances for their multiple orgs. FinancialForce offers customer-centric business applications on the leading cloud platform from Salesforce. We accelerate business growth with the only modern ERP suite and the #1 professional services automation (PSA), enabling real-time insights and intelligent decision-making. The resource needed has salesforce experience prior, and has moved over to learn and support Financialforce This resource should have experience with - Salesforce prior to moving to Financialforce - Primarily configuring the Financial Force tool - Help determine How do we align best practices around depth? - Experience with unit testing - Experience with SQL, familiarity, and comfort with querying data - Excellent communication skills Certifications Desired: • Salesforce Certified Administrator Responsibilities: • Administer and configure FinancialForce system based on best practices • Evaluate and implement additional system integrations as requested • Manage daily support and maintenance tasks • Manage all support requests and users' administrative needs • Troubleshoot and repair reported bugs • Administer licensing and track usage metrics for reporting and oversight • Customize roles, profiles, and security settings • Identify and execute opportunities for application optimization, redesign, or development • Perform unit testing, integration testing, and performance testing of new application functionality, then mitigate issues identified during testing • Manage record assignments, and updates • Perform basic FinancialForce PSA trainings for new employees • Maintain system documentation and FinancialForce PSA policies and procedures • Develop and maintain FinancialForce PSA dashboards and reports to support the business • Previous sales operations or business operations or consulting experience a plus • Understanding of relational databases and data integration tools • Excellent communication and analytical skills, ability to balance stakeholder priorities • Detail-oriented, and intellectually curious • Resourceful and creative problem solver, you are not afraid to think out of the box! • Experience gathering, translating business requirements into actionable project plans • Proven success building components of a FinancialForce PSA system to support business process Skills: salesforce.com, financialforce, financial force, lead to cash, Test plan, Project management, erpss, eass, sfdc, salesforce Top Skills Details: 2-3 years experience with Financialforce (salesforce cloud platform for ERP/similar to peoplesoft for Lead to cash) Administration experience Additional Skills & Qualifications: If they can convert in the future, the salary would be around 125-175K Experience Level: Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/30/2021
Full time
Description: , global corporate real estate firm, is on a mission to connect their multiple CRM systems. In the planning to achieve this goal, they are needing a Financialforce expert to join their team, as they currently have a gap of skills. Currently FinancialForce is being used by one Instance of Salesforce.com at JLL, Digital Solutions Instance, and they most likely will be expanding this to the additional instances for their multiple orgs. FinancialForce offers customer-centric business applications on the leading cloud platform from Salesforce. We accelerate business growth with the only modern ERP suite and the #1 professional services automation (PSA), enabling real-time insights and intelligent decision-making. The resource needed has salesforce experience prior, and has moved over to learn and support Financialforce This resource should have experience with - Salesforce prior to moving to Financialforce - Primarily configuring the Financial Force tool - Help determine How do we align best practices around depth? - Experience with unit testing - Experience with SQL, familiarity, and comfort with querying data - Excellent communication skills Certifications Desired: • Salesforce Certified Administrator Responsibilities: • Administer and configure FinancialForce system based on best practices • Evaluate and implement additional system integrations as requested • Manage daily support and maintenance tasks • Manage all support requests and users' administrative needs • Troubleshoot and repair reported bugs • Administer licensing and track usage metrics for reporting and oversight • Customize roles, profiles, and security settings • Identify and execute opportunities for application optimization, redesign, or development • Perform unit testing, integration testing, and performance testing of new application functionality, then mitigate issues identified during testing • Manage record assignments, and updates • Perform basic FinancialForce PSA trainings for new employees • Maintain system documentation and FinancialForce PSA policies and procedures • Develop and maintain FinancialForce PSA dashboards and reports to support the business • Previous sales operations or business operations or consulting experience a plus • Understanding of relational databases and data integration tools • Excellent communication and analytical skills, ability to balance stakeholder priorities • Detail-oriented, and intellectually curious • Resourceful and creative problem solver, you are not afraid to think out of the box! • Experience gathering, translating business requirements into actionable project plans • Proven success building components of a FinancialForce PSA system to support business process Skills: salesforce.com, financialforce, financial force, lead to cash, Test plan, Project management, erpss, eass, sfdc, salesforce Top Skills Details: 2-3 years experience with Financialforce (salesforce cloud platform for ERP/similar to peoplesoft for Lead to cash) Administration experience Additional Skills & Qualifications: If they can convert in the future, the salary would be around 125-175K Experience Level: Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description: This healthcare client is a not-for-profit integrated health care system owned by the state of North Carolina and based in Chapel Hill. The Technical Operations team for this healthcare client is seeking two junior systems administrators for a first and third 12 hour shift positions to sit in Chapel Hill. This position will be the escalation point from the service desk for any OS related issue. They will report to the Data Center and Disaster Recovery Manager. This individual should have minimum 1 year experience working as a systems administrator in a virtualized environment. This environment is comprised of 7k servers, 90% virtualized in VMware, they currently use WSUS for patching and Solarwinds for monitoring. This individual will be the first point of contact for the service desk overnight - if there are issues they can not resolve, two members of the team are oncall to assist. The schedule is rotating: the hours are 6pm - 6am and the work days rotate every four weeks. It would be 12hr shifts Monday - Wednesday then a 6hr shift on Thursdays. On the next rotation it would be a 6hr shift on Thursdays then Friday - Sunday would be 12hr shifts. Skills: Windows, Troubleshoot, Vmware, Patch, Wsus Top Skills Details: 1. Basic systems administration work, at least one year of supporting a virtualized Windows Server environment - ability to identify root cause of an issue, troubleshooting to get server back online 2. Experience with vulnerability scanning and patching - client currently uses WSUS and patches servers manually. 3. Exposure to Solar winds or other monitoring tools and solutions Additional Skills & Qualifications: Customer Service, Critical Thinking (they'll need to be able to solve problems using logic), and commitment to the shift schedule for 3rd shifts. Experience Level: Entry Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/30/2021
Full time
Description: This healthcare client is a not-for-profit integrated health care system owned by the state of North Carolina and based in Chapel Hill. The Technical Operations team for this healthcare client is seeking two junior systems administrators for a first and third 12 hour shift positions to sit in Chapel Hill. This position will be the escalation point from the service desk for any OS related issue. They will report to the Data Center and Disaster Recovery Manager. This individual should have minimum 1 year experience working as a systems administrator in a virtualized environment. This environment is comprised of 7k servers, 90% virtualized in VMware, they currently use WSUS for patching and Solarwinds for monitoring. This individual will be the first point of contact for the service desk overnight - if there are issues they can not resolve, two members of the team are oncall to assist. The schedule is rotating: the hours are 6pm - 6am and the work days rotate every four weeks. It would be 12hr shifts Monday - Wednesday then a 6hr shift on Thursdays. On the next rotation it would be a 6hr shift on Thursdays then Friday - Sunday would be 12hr shifts. Skills: Windows, Troubleshoot, Vmware, Patch, Wsus Top Skills Details: 1. Basic systems administration work, at least one year of supporting a virtualized Windows Server environment - ability to identify root cause of an issue, troubleshooting to get server back online 2. Experience with vulnerability scanning and patching - client currently uses WSUS and patches servers manually. 3. Exposure to Solar winds or other monitoring tools and solutions Additional Skills & Qualifications: Customer Service, Critical Thinking (they'll need to be able to solve problems using logic), and commitment to the shift schedule for 3rd shifts. Experience Level: Entry Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description: Job Description: This person will join the NIS existing team(3 people) and help the team out to catch up on tasks in the back log that are stuck in the Queue as well as help prepare for large risk and security, and data focused projects that are lined up for the future once the team is caught up. **This person must be comfortable with doing basic Level 1 support, comfortable communicating with all levels of executive leadership and ground level in house departments. - Multi-platform experience in Windows, Linux and SQL scripting. -Nice to have, Light development experience -any object oriented programing (not a deal breaker, will help candidates stand out --college experience) Job responsibilities of the NIS team that this person will need to observe and learn - Basic user support / trouble shooting of both hardware and software issues - User account management, - System backups - Patch management (for both Windows and Linux). - Responding to tickets (via JIRA ticketing system as well as some direct phone calls) - Active Directory (Managing users, security groups, user permissions via LDAP, single sign on - Responding to tickets directly with end users. This could be over the phone or hands on. -SQL scripting and Database admin tasks - Linux Red Hat preferred Non Technical Skills - Ability to work in a team environment - Ability to listen, define, write, explain and interpret ideas and policies - Must be self-directed and effective working independently, yet comfortable contributing in a team environment - Communicates effectively, verbally and in writing, using a variety of communication methods to build productive relationships -Personality is most important to this team -Being confidence in your experience, and working collaboratively will be important. -They want a team player, okay doing what is needed to get the job done. Skills: Linux Server, Windows 7 & 10, Linux Server 2012, SQL scripting, Active Directory Top Skills Details: REMINDER THIS POSITION WILL SIT IN MADISON, WI 1. 5+ Years of Windows 7-10 experience and have been through a Migration. 2. 5+ Years of hands on Active Directory experience. 3. 2-3+ years of experience and Exposure to SQL scripting (batch scripting or PowerShell equivalent) and or Linux is nice to have. **Nice to Have: Level 1-2 Troubleshooting experience. Experience with database queries. - Must be comfortable speaking with CEO level executives for basic backlog troubleshooting** **Bachelors Degree is REQUIRED** Must Have Strong Leadership Skills and potential. Additional Skills & Qualifications: - Ability to work in a team environment - Ability to listen, define, write, explain and interpret ideas and policies - Must be self-directed and effective working independently, yet comfortable contributing in a team environment - Communicates effe Experience Level: Expert Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/30/2021
Full time
Description: Job Description: This person will join the NIS existing team(3 people) and help the team out to catch up on tasks in the back log that are stuck in the Queue as well as help prepare for large risk and security, and data focused projects that are lined up for the future once the team is caught up. **This person must be comfortable with doing basic Level 1 support, comfortable communicating with all levels of executive leadership and ground level in house departments. - Multi-platform experience in Windows, Linux and SQL scripting. -Nice to have, Light development experience -any object oriented programing (not a deal breaker, will help candidates stand out --college experience) Job responsibilities of the NIS team that this person will need to observe and learn - Basic user support / trouble shooting of both hardware and software issues - User account management, - System backups - Patch management (for both Windows and Linux). - Responding to tickets (via JIRA ticketing system as well as some direct phone calls) - Active Directory (Managing users, security groups, user permissions via LDAP, single sign on - Responding to tickets directly with end users. This could be over the phone or hands on. -SQL scripting and Database admin tasks - Linux Red Hat preferred Non Technical Skills - Ability to work in a team environment - Ability to listen, define, write, explain and interpret ideas and policies - Must be self-directed and effective working independently, yet comfortable contributing in a team environment - Communicates effectively, verbally and in writing, using a variety of communication methods to build productive relationships -Personality is most important to this team -Being confidence in your experience, and working collaboratively will be important. -They want a team player, okay doing what is needed to get the job done. Skills: Linux Server, Windows 7 & 10, Linux Server 2012, SQL scripting, Active Directory Top Skills Details: REMINDER THIS POSITION WILL SIT IN MADISON, WI 1. 5+ Years of Windows 7-10 experience and have been through a Migration. 2. 5+ Years of hands on Active Directory experience. 3. 2-3+ years of experience and Exposure to SQL scripting (batch scripting or PowerShell equivalent) and or Linux is nice to have. **Nice to Have: Level 1-2 Troubleshooting experience. Experience with database queries. - Must be comfortable speaking with CEO level executives for basic backlog troubleshooting** **Bachelors Degree is REQUIRED** Must Have Strong Leadership Skills and potential. Additional Skills & Qualifications: - Ability to work in a team environment - Ability to listen, define, write, explain and interpret ideas and policies - Must be self-directed and effective working independently, yet comfortable contributing in a team environment - Communicates effe Experience Level: Expert Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description: This will be an initial 6-month term contract Key Responsibilities • Install, maintain, and upgrade workstation and peripheral hardware and software. • Analyze and resolve complex workstation, application, and server related problems. • Update desktop software/applications; maintain documentation on installed applications. • Provide users with assistance in working in specific applications. • Participate in the development of standard operating procedures. • Perform other related duties as assigned. Top Skills Details: 1. Active secret clearance 2. 2-4 years experience of the Linux operating system, specifically the Red Hat Enterprise Linux 7 and 8 distributions 3. 2 years experience with automated deployments of Red Hat Enterprise Linux using tools such as Kickstart (local and network installs), Clonezilla 4. Bachelor's Degree degree in Computer Science, Information Technology, Information Systems or a related field of study Required Skills - Strong knowledge of the Linux operating system, specifically the Red Hat Enterprise Linux 7 and 8 distributions. - Experience with automated deployments of Red Hat Enterprise Linux using tools such as Kickstart (local and network installs), Clonezilla, dd, etc. - Experience with creating scripts using BASH, Perl, Python, or similar scripting languages to automate routine tasks. - Strong understanding of networking concepts such as TCP/IP, DNS, DHCP, and firewalls and their related tasks within Red Hat Enterprise Linux. - Experience with account management via LDAP and authentication via Kerberos, as well as Linux ACLs and PAM configurations. -Familiarity with full disk encryption using LUKS and FIPS mode. Preferred Skills - Familiarity with technologies and concepts such as Samba\Winbind, sssd, realmd, RFC 2307, SIDs, and NSS/PAM libraries for LDAP, Kerberos, and sss. Knowledge of MFA using PKI and smart cards is desired. - Familiarity with Risk Management Framework, STIGs, SCAP assessments, and Nessus/ACAS is desired. Certifications or licenses required for this job: Candidate must be able to obtain and maintain DoD Directive 8570.1 IAT Level II compliance within 12 months of hire. Certifications preferred: Security+, CISSP, Linux+, LPIC-1, RHCSA Skills: windows, linux, systems support, computer hardware, networking protocols, red hat, bash scripting, perl scripting, python, kerberos, active directory, windows administration About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/30/2021
Full time
Description: This will be an initial 6-month term contract Key Responsibilities • Install, maintain, and upgrade workstation and peripheral hardware and software. • Analyze and resolve complex workstation, application, and server related problems. • Update desktop software/applications; maintain documentation on installed applications. • Provide users with assistance in working in specific applications. • Participate in the development of standard operating procedures. • Perform other related duties as assigned. Top Skills Details: 1. Active secret clearance 2. 2-4 years experience of the Linux operating system, specifically the Red Hat Enterprise Linux 7 and 8 distributions 3. 2 years experience with automated deployments of Red Hat Enterprise Linux using tools such as Kickstart (local and network installs), Clonezilla 4. Bachelor's Degree degree in Computer Science, Information Technology, Information Systems or a related field of study Required Skills - Strong knowledge of the Linux operating system, specifically the Red Hat Enterprise Linux 7 and 8 distributions. - Experience with automated deployments of Red Hat Enterprise Linux using tools such as Kickstart (local and network installs), Clonezilla, dd, etc. - Experience with creating scripts using BASH, Perl, Python, or similar scripting languages to automate routine tasks. - Strong understanding of networking concepts such as TCP/IP, DNS, DHCP, and firewalls and their related tasks within Red Hat Enterprise Linux. - Experience with account management via LDAP and authentication via Kerberos, as well as Linux ACLs and PAM configurations. -Familiarity with full disk encryption using LUKS and FIPS mode. Preferred Skills - Familiarity with technologies and concepts such as Samba\Winbind, sssd, realmd, RFC 2307, SIDs, and NSS/PAM libraries for LDAP, Kerberos, and sss. Knowledge of MFA using PKI and smart cards is desired. - Familiarity with Risk Management Framework, STIGs, SCAP assessments, and Nessus/ACAS is desired. Certifications or licenses required for this job: Candidate must be able to obtain and maintain DoD Directive 8570.1 IAT Level II compliance within 12 months of hire. Certifications preferred: Security+, CISSP, Linux+, LPIC-1, RHCSA Skills: windows, linux, systems support, computer hardware, networking protocols, red hat, bash scripting, perl scripting, python, kerberos, active directory, windows administration About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description: W2 Only - Full Time Our Client is seeking a Sr Business Intelligence Administrator who coordinates the strategic and tactical implementations of Business Intelligence products. Our Client is an entity who provides loans to the rural industry. They do not take deposits but they do provide financial loans to the farming industry. Amerisave and booking .com would be an example of their competitors. Skills: Microsoft, BI, MicroStrategy, AGILE, SSIS, SSRS Top Skills Details: 1.) Experience with Installation, configuration of the entire MicroStrategy Suite including (Intelligence Server Administration, Configuring Memory Settings, Performance Monitoring, Scheduling, Creating New Users, Security Roles, Object Manager, Integrity Manager, Enterprise Manager, Command Manager, Library and Hyperintelligence. Document procedures, institute and socialize standards and best practices). 2.) Experience with MicroStrategy for Visualization or (These are alternatives: tableau and Power BI) Any Data Visualization tool will work. They have MicroStrategy in their environment. 3.) Perform day to day administration, coordinate and optimize the release process for MicroStrategy objects, reports, dossiers and semantic layer changes. Additional Skills & Qualifications: 1. Establish relationships with business units, solicit and gather requirements. Evaluate systems for efficiencies and continuously improve data delivery mechanisms. 2. Execute complex data extraction and integrate to create and supply data sets to Experience Level: Intermediate Level - W2 ONLY About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/30/2021
Full time
Description: W2 Only - Full Time Our Client is seeking a Sr Business Intelligence Administrator who coordinates the strategic and tactical implementations of Business Intelligence products. Our Client is an entity who provides loans to the rural industry. They do not take deposits but they do provide financial loans to the farming industry. Amerisave and booking .com would be an example of their competitors. Skills: Microsoft, BI, MicroStrategy, AGILE, SSIS, SSRS Top Skills Details: 1.) Experience with Installation, configuration of the entire MicroStrategy Suite including (Intelligence Server Administration, Configuring Memory Settings, Performance Monitoring, Scheduling, Creating New Users, Security Roles, Object Manager, Integrity Manager, Enterprise Manager, Command Manager, Library and Hyperintelligence. Document procedures, institute and socialize standards and best practices). 2.) Experience with MicroStrategy for Visualization or (These are alternatives: tableau and Power BI) Any Data Visualization tool will work. They have MicroStrategy in their environment. 3.) Perform day to day administration, coordinate and optimize the release process for MicroStrategy objects, reports, dossiers and semantic layer changes. Additional Skills & Qualifications: 1. Establish relationships with business units, solicit and gather requirements. Evaluate systems for efficiencies and continuously improve data delivery mechanisms. 2. Execute complex data extraction and integrate to create and supply data sets to Experience Level: Intermediate Level - W2 ONLY About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description: The Agile Scrum Master is responsible for end-to-end management and delivery of a material change for a project of high complexity across multiple departments within a single business unit. The Scrum Master facilitates the Agile methodology and activities, manages, leads and directs the work efforts of resources that are functionally aligned as part of the project team. Required Skills The Scrum Master is responsible for the end-to-end integration of various work streams in order to deliver the intended project solution, the position specific responsibilities include: Manage Project Scope Leads the daily SCRUM meetings of the Agile project team and partners with the product owner to lead the team Removes impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team Timeline and Budget/Expenses; Obtain and align resources to key project roles; establish clearly defined responsibilities and accountabilities Oversight/Manage/Lead project execution, integration and implementation Risk Management and Mitigation Planning Readiness/Change Adoption/Stakeholder Management Quality Assurance, ensure that all applicable change requirements are satisfied; Acts as the primary point of contact and integration for the project Desired Skills Mobile experience Skills: Project Management, Mobile, scrum Top Skills Details: NO OPT/C2C CANDIDATES TOP SKILLS -5+ yrs of exp - blended PM/SM preferred - must be able to handle 3M dollar projects (either one large one, or several adding up to 3M) -Will handle budgets, end to end projects, potentially multiple at once -Technical skills needed- will deal with mobile front end/UI, backend, service integration, etc. -Must be able to handle a train/SM duties -SAFe experience (hands on or cert) -Mobile experience preferred, but if not then ecomm/consumer facing app experience needed -Financial services experience preferred Additional Skills & Qualifications: Digital, eComm, Mobile. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/30/2021
Full time
Description: The Agile Scrum Master is responsible for end-to-end management and delivery of a material change for a project of high complexity across multiple departments within a single business unit. The Scrum Master facilitates the Agile methodology and activities, manages, leads and directs the work efforts of resources that are functionally aligned as part of the project team. Required Skills The Scrum Master is responsible for the end-to-end integration of various work streams in order to deliver the intended project solution, the position specific responsibilities include: Manage Project Scope Leads the daily SCRUM meetings of the Agile project team and partners with the product owner to lead the team Removes impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team Timeline and Budget/Expenses; Obtain and align resources to key project roles; establish clearly defined responsibilities and accountabilities Oversight/Manage/Lead project execution, integration and implementation Risk Management and Mitigation Planning Readiness/Change Adoption/Stakeholder Management Quality Assurance, ensure that all applicable change requirements are satisfied; Acts as the primary point of contact and integration for the project Desired Skills Mobile experience Skills: Project Management, Mobile, scrum Top Skills Details: NO OPT/C2C CANDIDATES TOP SKILLS -5+ yrs of exp - blended PM/SM preferred - must be able to handle 3M dollar projects (either one large one, or several adding up to 3M) -Will handle budgets, end to end projects, potentially multiple at once -Technical skills needed- will deal with mobile front end/UI, backend, service integration, etc. -Must be able to handle a train/SM duties -SAFe experience (hands on or cert) -Mobile experience preferred, but if not then ecomm/consumer facing app experience needed -Financial services experience preferred Additional Skills & Qualifications: Digital, eComm, Mobile. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description: Teksystems has an exciting opportunity to manage a software development team in Mobile, AL! What you will do: The Engineering Manager will report to the Director of Technology and manage a team of Architects, Senior and Associate Developers, and Interns. A week in the life is below: 80% Software development team management - The primary responsibility will be leading a team of software developers through the software development lifecycle utilizing Kanban. Typically you are not responsible for hands on development; however, you should be comfortable with the technology utilized by the development team. You will support your team by providing technical assistance and cross training to team members. You will perform code reviews and inspections for the purpose of program optimization and accuracy. You will effectively coach staff to meet personal, departmental, and organizational goals, including documenting and tracking progress and results. In addition, you are the first line of "defense" for the team to help partner with the PMO on requests, to help them build their cards in Jira, and help the developers navigate or get card questions answered. 10% Hands on development Occasionally - Based on the bandwidth of the team, the complexity of problems, or the sensitivity of the problems you may take on some of the development or helping to provide architecture guidance for the development that is happening. You will be working in the Microsoft Technology stack. 10% Business Management - As the main point of contact for the development team you will partner with business stakeholders to understand what the business needs and how the team can help the business accomplish goals. You may work to help understand business requirements, to provide insight into what the development team can handle, and help to coach the business on gaps in what they are asking for or the capability of the technology to accomplish their goals. Top Skills Details: 1. Experience managing software development teams - 80% of this role will be focused on mentoring and supporting existing development teams. You will be responsible to lead a team of architects, senior and associate developers, and interns remote and onsite. A 2. Experience in developing in the full stack Microsoft Technology stack - They are a Microsoft shop end to end. They develop Web applications, and desktop apps in C#/.NET, SSIS packages, and are exploring mobile development in Xamarin and other platforms. 3. Ability to navigate business stakeholder relationships - 20% of this role is navigating business relationships and stakeholders who consume IT to ensure developers are able to focus on their project, proper processes are put in place for IT to run smoothly within the business, and overall success of the organization. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/30/2021
Full time
Description: Teksystems has an exciting opportunity to manage a software development team in Mobile, AL! What you will do: The Engineering Manager will report to the Director of Technology and manage a team of Architects, Senior and Associate Developers, and Interns. A week in the life is below: 80% Software development team management - The primary responsibility will be leading a team of software developers through the software development lifecycle utilizing Kanban. Typically you are not responsible for hands on development; however, you should be comfortable with the technology utilized by the development team. You will support your team by providing technical assistance and cross training to team members. You will perform code reviews and inspections for the purpose of program optimization and accuracy. You will effectively coach staff to meet personal, departmental, and organizational goals, including documenting and tracking progress and results. In addition, you are the first line of "defense" for the team to help partner with the PMO on requests, to help them build their cards in Jira, and help the developers navigate or get card questions answered. 10% Hands on development Occasionally - Based on the bandwidth of the team, the complexity of problems, or the sensitivity of the problems you may take on some of the development or helping to provide architecture guidance for the development that is happening. You will be working in the Microsoft Technology stack. 10% Business Management - As the main point of contact for the development team you will partner with business stakeholders to understand what the business needs and how the team can help the business accomplish goals. You may work to help understand business requirements, to provide insight into what the development team can handle, and help to coach the business on gaps in what they are asking for or the capability of the technology to accomplish their goals. Top Skills Details: 1. Experience managing software development teams - 80% of this role will be focused on mentoring and supporting existing development teams. You will be responsible to lead a team of architects, senior and associate developers, and interns remote and onsite. A 2. Experience in developing in the full stack Microsoft Technology stack - They are a Microsoft shop end to end. They develop Web applications, and desktop apps in C#/.NET, SSIS packages, and are exploring mobile development in Xamarin and other platforms. 3. Ability to navigate business stakeholder relationships - 20% of this role is navigating business relationships and stakeholders who consume IT to ensure developers are able to focus on their project, proper processes are put in place for IT to run smoothly within the business, and overall success of the organization. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
I have a remote Project Manager Position opening in Knoxville, TN for one of the largest companies in East Tennessee. They are looking for Project managers who have specific experience working in the HR and Legal vertical. This person will need to be comfortable managing multiple projects at once. Below are the top skills needed to apply: Top Skills Details: 1. 2+ years experience supporting projects in the HR and legal vertical. 2. PMP certification 3. Experience working in an agile environment About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/30/2021
Full time
I have a remote Project Manager Position opening in Knoxville, TN for one of the largest companies in East Tennessee. They are looking for Project managers who have specific experience working in the HR and Legal vertical. This person will need to be comfortable managing multiple projects at once. Below are the top skills needed to apply: Top Skills Details: 1. 2+ years experience supporting projects in the HR and legal vertical. 2. PMP certification 3. Experience working in an agile environment About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
YOUR CAREER, AMPLIFIED Invest in your future. Make an impact. TEKsystems'® unmatched success in the IT Services and Talent Management marketplace is driven by one thing - our employees. Consistently recognized as a top workplace in a thriving IT industry has caused us to grow at a rapid pace. We offer great opportunities for advancement, personal and professional growth, and unlimited earning potential. TEKsystems® seeks professional individuals with competitive spirit, drive, team mentality, commitment, perseverance, and a desire to build a long-term career in a rewarding environment. Don't worry. No IT experience is needed. We've got that covered. Our comprehensive recruiter training program allows you to learn terminology, job functions, and applicable practices within the information technology industry. The Opportunity Growth potential with various career paths for recruiters and sales professionals An elite and continuous training program within the IT industry The opportunity to train and mentor others Diverse and inclusive culture with a family-like environment 100+ locations in North America The Perks Unlimited earning potential - competitive base salary + uncapped commission Annual all-inclusive company incentive trips to Mexico Tuition reimbursement - up to $5,250 annually Assistance managing student loans through our partnership with CommonBond Charitable and social responsibility opportunities Looking for Career Growth? We've got YOU. Whether you are looking to excel in recruiting, or you are passionate about partnering on business initiatives with some of our top clients, we have the space for you to soar. 90% of our employees started in recruiting. You are not alone. We have all been in your shoes. We are looking for our next great hire! Is that you? What you will contribute : Recruit top IT consultants and serve as the main point of contact throughout the entire recruiting cycle Build and maintain relationships with consultants to match them with the BEST opportunities Evaluate experience and opportunities of candidates through our screening process Understand our clients' business and IT initiatives, as well as their specific technical and cultural environments to best match the career goals of consultants with their hiring needs Negotiate unique compensation packages (wages, benefits, etc.) to attract and hire candidates for our clients' needs What you bring to the table: BS/BA OR 2-3 years of Professional or Service Industry experience OR Military experience Interest in a performance-based environment including outbound calling Enthusiasm to network and communicate with others Hustle, tenacity, and determination Extra Points if you have: Previous sales/recruiting experience (Internships included) Experience working in a performance-driven environment Are You Ready to Invest in Your Future? Let's Connect. Visit TEKsystems.com Text "TEKcareers" to 444-999 Call
01/29/2021
Full time
YOUR CAREER, AMPLIFIED Invest in your future. Make an impact. TEKsystems'® unmatched success in the IT Services and Talent Management marketplace is driven by one thing - our employees. Consistently recognized as a top workplace in a thriving IT industry has caused us to grow at a rapid pace. We offer great opportunities for advancement, personal and professional growth, and unlimited earning potential. TEKsystems® seeks professional individuals with competitive spirit, drive, team mentality, commitment, perseverance, and a desire to build a long-term career in a rewarding environment. Don't worry. No IT experience is needed. We've got that covered. Our comprehensive recruiter training program allows you to learn terminology, job functions, and applicable practices within the information technology industry. The Opportunity Growth potential with various career paths for recruiters and sales professionals An elite and continuous training program within the IT industry The opportunity to train and mentor others Diverse and inclusive culture with a family-like environment 100+ locations in North America The Perks Unlimited earning potential - competitive base salary + uncapped commission Annual all-inclusive company incentive trips to Mexico Tuition reimbursement - up to $5,250 annually Assistance managing student loans through our partnership with CommonBond Charitable and social responsibility opportunities Looking for Career Growth? We've got YOU. Whether you are looking to excel in recruiting, or you are passionate about partnering on business initiatives with some of our top clients, we have the space for you to soar. 90% of our employees started in recruiting. You are not alone. We have all been in your shoes. We are looking for our next great hire! Is that you? What you will contribute : Recruit top IT consultants and serve as the main point of contact throughout the entire recruiting cycle Build and maintain relationships with consultants to match them with the BEST opportunities Evaluate experience and opportunities of candidates through our screening process Understand our clients' business and IT initiatives, as well as their specific technical and cultural environments to best match the career goals of consultants with their hiring needs Negotiate unique compensation packages (wages, benefits, etc.) to attract and hire candidates for our clients' needs What you bring to the table: BS/BA OR 2-3 years of Professional or Service Industry experience OR Military experience Interest in a performance-based environment including outbound calling Enthusiasm to network and communicate with others Hustle, tenacity, and determination Extra Points if you have: Previous sales/recruiting experience (Internships included) Experience working in a performance-driven environment Are You Ready to Invest in Your Future? Let's Connect. Visit TEKsystems.com Text "TEKcareers" to 444-999 Call
TEKsystems currently has a Project Coordinator role available with a large name company near Woodbury, MN. Description: Job Description Telecom Project Coordinator/ Manager (I) "Focuses on Telecom Site Refresh Projects" and other Networking projects • Telecom General Technology Knowledge o Cabling o Switching o Wireless o LAN/WAN o Firewalls o Voice (VoIP) Responsibilities: • Liaise with regional & local business contacts to understand company's business requirements and define project requirements driven from business and IT perspective • Liaise with GTS teams to understand company's telecom and network platform standards and requirements, defining project requirements from the technology perspective • Help define resource requirements, manage cross-functional teams of resources on projects (IT, business, engineering, vendor/suppliers), escalate and propose solutions to resource challenges. • Help deliver results to meet project timelines • Escalating appropriate and in a timely fashion to ensure any delays or roadblocks are managed appropriately • Ensure projects are implemented to the guidelines of established global standards, policies and procedures. • Actively support at all times best practice in the area of project management based on PMI PMP. • To undertake routine and specialized tasks to report on the status of projects as and when required. • Play a lead role in the engagement, management and improvement of vendor relationships and touchpoints with the GTS Project Team. • Leverage the expertise of others appropriately to scope and define complex tasks Personal Interaction: • Autonomous and independent • Excellent customer oriented attitude • Strong organization, communication (written and verbal) and administrative skills • Ability to work with and manage vendors effectively to maintain long-term partnerships • Good interpersonal skills with an ability to work effectively in virtual teams • Ability to manage a high degree of multi-tasking • Ability to understand and prepare budget related forecasts and figures working with the GTS Project Team Manager • Strong problem solving skills, offering solutions and recommendations, not just challenges and problems • Adaptable and able to work in an ever changing and demanding operational environment • Thoroughness and good attention to detail . Skills: Network, Access, Control, Firewall, Telecom, wireless, switches, cabling, voice, Project, management, PM Top Skills Details: 1. Project Coordination or Jr. PM Skills and great documentation 2. Any Telecom and Network Technology Knowledge (i.e. Wireless, switches, cabling, voice, etc.) 3. Experience with working knowledge with external vendors Additional Skills & Qualifications: This person will be helping with the prep work for remote plant sites that are going through a "Cut". The Project Coordinator involvement within the actual Cuts will be limited and remote from MN. But, because some of the production Plants can't be shut down over normal Mon-Friday business hours, the Coordinator may find themselves working odd hours or over the weekend. Their involvement could be as little as 15 minutes or as much as 4 hours. If Cuts are taking place during non-core business hours, working remotely during these Cuts will be supported as well as adjusting the rest of the week's working hours to off-set the adjusted schedule. All Cuts are schedule weeks/ months in advance. Feel free to give me a call for more clarification if needed. Experience Level: Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/26/2021
Full time
TEKsystems currently has a Project Coordinator role available with a large name company near Woodbury, MN. Description: Job Description Telecom Project Coordinator/ Manager (I) "Focuses on Telecom Site Refresh Projects" and other Networking projects • Telecom General Technology Knowledge o Cabling o Switching o Wireless o LAN/WAN o Firewalls o Voice (VoIP) Responsibilities: • Liaise with regional & local business contacts to understand company's business requirements and define project requirements driven from business and IT perspective • Liaise with GTS teams to understand company's telecom and network platform standards and requirements, defining project requirements from the technology perspective • Help define resource requirements, manage cross-functional teams of resources on projects (IT, business, engineering, vendor/suppliers), escalate and propose solutions to resource challenges. • Help deliver results to meet project timelines • Escalating appropriate and in a timely fashion to ensure any delays or roadblocks are managed appropriately • Ensure projects are implemented to the guidelines of established global standards, policies and procedures. • Actively support at all times best practice in the area of project management based on PMI PMP. • To undertake routine and specialized tasks to report on the status of projects as and when required. • Play a lead role in the engagement, management and improvement of vendor relationships and touchpoints with the GTS Project Team. • Leverage the expertise of others appropriately to scope and define complex tasks Personal Interaction: • Autonomous and independent • Excellent customer oriented attitude • Strong organization, communication (written and verbal) and administrative skills • Ability to work with and manage vendors effectively to maintain long-term partnerships • Good interpersonal skills with an ability to work effectively in virtual teams • Ability to manage a high degree of multi-tasking • Ability to understand and prepare budget related forecasts and figures working with the GTS Project Team Manager • Strong problem solving skills, offering solutions and recommendations, not just challenges and problems • Adaptable and able to work in an ever changing and demanding operational environment • Thoroughness and good attention to detail . Skills: Network, Access, Control, Firewall, Telecom, wireless, switches, cabling, voice, Project, management, PM Top Skills Details: 1. Project Coordination or Jr. PM Skills and great documentation 2. Any Telecom and Network Technology Knowledge (i.e. Wireless, switches, cabling, voice, etc.) 3. Experience with working knowledge with external vendors Additional Skills & Qualifications: This person will be helping with the prep work for remote plant sites that are going through a "Cut". The Project Coordinator involvement within the actual Cuts will be limited and remote from MN. But, because some of the production Plants can't be shut down over normal Mon-Friday business hours, the Coordinator may find themselves working odd hours or over the weekend. Their involvement could be as little as 15 minutes or as much as 4 hours. If Cuts are taking place during non-core business hours, working remotely during these Cuts will be supported as well as adjusting the rest of the week's working hours to off-set the adjusted schedule. All Cuts are schedule weeks/ months in advance. Feel free to give me a call for more clarification if needed. Experience Level: Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Our client is looking for a Business Analyst with commercial banking experience. Description: This individual will be adaptable, open to rolling up their sleeves to handle PM or BA responsibilities in what can be a challenging but dynamic and rewarding environment Looking for a BA / PM who can wear multiple hats needed to help generate business requirements, manage UAT Testing, and potentially lead one of the smaller workstreams. Organize, plan and schedule elicitation sessions with stakeholders/SMEs • Develop business requirements and obtain stakeholder sign-off, ensure completeness and accuracy of requirements as per USPMO standards • Establish traceability between business requirements and technical design, update BRD documentation according to design changes • Create test cases and oversee testing, clearly identify non testable requirements and the subsequent mitigation • Manage UAT effort in partnership with Project Manager and Business Sponsor • Raise risks and issues for delays and potential project failures • Foster collaboration with IT: Engage IT lead half way through requirement process • Foster collaboration with QA: Engage earlier in the project lifecycle so that there is a better core understanding of the business requirements, partner with QA for Traceability • Faciliate UAT: Engage end users early in the process to review UAT process, traceability matrix, overall UAT test plan and defect management process Skills: commercial lending, commercial bank, loans, retail banking, business analysis, user acceptance testing, documenting requirements, brd, AFS, loan servicing Top Skills Details: MUST HAVE SKILLS 5+years working experience on commercial lending or loan operations related projects (Ideally with the loan servicing platforms AFS or Loan IQ or FIS ACBS) 5+ years of carrying our User Acceptance Testing (UAT) 5+ years of experience as a PM or BA Hybrid About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/25/2021
Full time
Our client is looking for a Business Analyst with commercial banking experience. Description: This individual will be adaptable, open to rolling up their sleeves to handle PM or BA responsibilities in what can be a challenging but dynamic and rewarding environment Looking for a BA / PM who can wear multiple hats needed to help generate business requirements, manage UAT Testing, and potentially lead one of the smaller workstreams. Organize, plan and schedule elicitation sessions with stakeholders/SMEs • Develop business requirements and obtain stakeholder sign-off, ensure completeness and accuracy of requirements as per USPMO standards • Establish traceability between business requirements and technical design, update BRD documentation according to design changes • Create test cases and oversee testing, clearly identify non testable requirements and the subsequent mitigation • Manage UAT effort in partnership with Project Manager and Business Sponsor • Raise risks and issues for delays and potential project failures • Foster collaboration with IT: Engage IT lead half way through requirement process • Foster collaboration with QA: Engage earlier in the project lifecycle so that there is a better core understanding of the business requirements, partner with QA for Traceability • Faciliate UAT: Engage end users early in the process to review UAT process, traceability matrix, overall UAT test plan and defect management process Skills: commercial lending, commercial bank, loans, retail banking, business analysis, user acceptance testing, documenting requirements, brd, AFS, loan servicing Top Skills Details: MUST HAVE SKILLS 5+years working experience on commercial lending or loan operations related projects (Ideally with the loan servicing platforms AFS or Loan IQ or FIS ACBS) 5+ years of carrying our User Acceptance Testing (UAT) 5+ years of experience as a PM or BA Hybrid About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description: looking for a senior business analyst to help with two of their projects - Market Segmentation and Travel Click. This business analyst needs to be strong with SQL (able to write queries) and have a very strong business acumen- work with stakeholders, excellent written & verbal communication, and be business savvy. Must Haves: • BA/DA skills - sql queries, process flow mapping, etc. • Strong business acumen - excellent written and verbal communication, work with stakeholders, etc. • Hotel experience is a nice to have. Project Break Down: • Market Segmentation 60% o Re-evaluate the rate plan strategy. Example - discounts, groups, sequences, etc. • Travel Click 40% o Redoing Travel Click's feed. Making sure the additional information Wyndham wants on travel click appears. Description: This business analyst enables the efficient collection, development, documentation, and communication of business and functional requirements. They also support user testing to achieve business and project goals. This business analyst will be responsible for bridging the gap between the business users, stakeholders, and technical teams (Internal and Vendors) for projects within their domain. Requirements Management: • Reviews and defines appropriate requirement types for projects • Builds and maintains the requirements plan and execution for supporting projects • Gathers, analyzes, develops, documents and communicates business and functional requirements • Works with stakeholders for prioritization of requirements • Analyzes business operations to understand their strengths and weaknesses to determine opportunities for improvements Lifecycle Management: • Assesses business needs and other information such as the business environment, business vision, business rules, risks, and information pertinent to the stakeholders • Works with technical teams for requirement clarification for supporting development activities • Identifies risks / issues and escalates as required • Works closely with the PMO and project management for supporting requirement change management • Ensures requirements lifecycle is defined and followed for all initiatives within domain Quality: • Assists in the development of user test cases and validates test results during user acceptance testing • Owns / manages requirement traceability from inception to deployment for projects within domain Requirements: • 5+ years relevant work experience • Experience working with requirements management tools, especially Jira • Strong experience with business requirements process, SDLC, and Agile • Highly proficient knowledge with Windows applications, including but not limited to Word, Excel, PowerPoint and Visio Skills: business requirements, business process, data, data analysis, sql Additional Skills & Qualifications: Hospitality Experience. Experience Level: Expert Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/25/2021
Full time
Description: looking for a senior business analyst to help with two of their projects - Market Segmentation and Travel Click. This business analyst needs to be strong with SQL (able to write queries) and have a very strong business acumen- work with stakeholders, excellent written & verbal communication, and be business savvy. Must Haves: • BA/DA skills - sql queries, process flow mapping, etc. • Strong business acumen - excellent written and verbal communication, work with stakeholders, etc. • Hotel experience is a nice to have. Project Break Down: • Market Segmentation 60% o Re-evaluate the rate plan strategy. Example - discounts, groups, sequences, etc. • Travel Click 40% o Redoing Travel Click's feed. Making sure the additional information Wyndham wants on travel click appears. Description: This business analyst enables the efficient collection, development, documentation, and communication of business and functional requirements. They also support user testing to achieve business and project goals. This business analyst will be responsible for bridging the gap between the business users, stakeholders, and technical teams (Internal and Vendors) for projects within their domain. Requirements Management: • Reviews and defines appropriate requirement types for projects • Builds and maintains the requirements plan and execution for supporting projects • Gathers, analyzes, develops, documents and communicates business and functional requirements • Works with stakeholders for prioritization of requirements • Analyzes business operations to understand their strengths and weaknesses to determine opportunities for improvements Lifecycle Management: • Assesses business needs and other information such as the business environment, business vision, business rules, risks, and information pertinent to the stakeholders • Works with technical teams for requirement clarification for supporting development activities • Identifies risks / issues and escalates as required • Works closely with the PMO and project management for supporting requirement change management • Ensures requirements lifecycle is defined and followed for all initiatives within domain Quality: • Assists in the development of user test cases and validates test results during user acceptance testing • Owns / manages requirement traceability from inception to deployment for projects within domain Requirements: • 5+ years relevant work experience • Experience working with requirements management tools, especially Jira • Strong experience with business requirements process, SDLC, and Agile • Highly proficient knowledge with Windows applications, including but not limited to Word, Excel, PowerPoint and Visio Skills: business requirements, business process, data, data analysis, sql Additional Skills & Qualifications: Hospitality Experience. Experience Level: Expert Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Our client, a top bank, is looking for a Business Analyst with commercial lending experience. Description: - this individual will be adaptable, open to rolling up their sleeves to handle PM or BA responsibilities in what can be a challenging but dynamic and rewarding environment • Looking for a BA / PM who can wear multiple hats needed to help generate business requirements, manage UAT Testing, and potentially lead one of the smaller workstreams. Organize, plan and schedule elicitation sessions with stakeholders/SMEs • Develop business requirements and obtain stakeholder sign-off, ensure completeness and accuracy of requirements as per USPMO standards • Establish traceability between business requirements and technical design, update BRD documentation according to design changes • Create test cases and oversee testing, clearly identify non testable requirements and the subsequent mitigation • Manage UAT effort in partnership with Project Manager and Business Sponsor • Raise risks and issues for delays and potential project failures • Foster collaboration with IT: Engage IT lead half way through requirement process • Foster collaboration with QA: Engage earlier in the project lifecycle so that there is a better core understanding of the business requirements, partner with QA for Traceability • Faciliate UAT: Engage end users early in the process to review UAT process, traceability matrix, overall UAT test plan and defect management process Skills: commercial lending, commercial bank, loans, retail banking, business analysis, user acceptance testing, documenting requirements, brd, AFS, loan servicing Top Skills Details: MUST HAVE SKILLS • 5+years working experience on commercial lending or loan operations related projects (Ideally with the loan servicing platforms AFS or Loan IQ or FIS ACBS) • 5+ years of carrying our User Acceptance Testing (UAT) • 5+ years of experience as a PM or BA Hybrid About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/25/2021
Full time
Our client, a top bank, is looking for a Business Analyst with commercial lending experience. Description: - this individual will be adaptable, open to rolling up their sleeves to handle PM or BA responsibilities in what can be a challenging but dynamic and rewarding environment • Looking for a BA / PM who can wear multiple hats needed to help generate business requirements, manage UAT Testing, and potentially lead one of the smaller workstreams. Organize, plan and schedule elicitation sessions with stakeholders/SMEs • Develop business requirements and obtain stakeholder sign-off, ensure completeness and accuracy of requirements as per USPMO standards • Establish traceability between business requirements and technical design, update BRD documentation according to design changes • Create test cases and oversee testing, clearly identify non testable requirements and the subsequent mitigation • Manage UAT effort in partnership with Project Manager and Business Sponsor • Raise risks and issues for delays and potential project failures • Foster collaboration with IT: Engage IT lead half way through requirement process • Foster collaboration with QA: Engage earlier in the project lifecycle so that there is a better core understanding of the business requirements, partner with QA for Traceability • Faciliate UAT: Engage end users early in the process to review UAT process, traceability matrix, overall UAT test plan and defect management process Skills: commercial lending, commercial bank, loans, retail banking, business analysis, user acceptance testing, documenting requirements, brd, AFS, loan servicing Top Skills Details: MUST HAVE SKILLS • 5+years working experience on commercial lending or loan operations related projects (Ideally with the loan servicing platforms AFS or Loan IQ or FIS ACBS) • 5+ years of carrying our User Acceptance Testing (UAT) • 5+ years of experience as a PM or BA Hybrid About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description: Perform various data analyses for the Consumer Credit Assistance organization (Collections and Recovery). The analytics include identifying trends, patterns, synthesizing and correlating collections operation data, macroeconomic data, credit risk and performance metrics to provide insights for decision making. Develop analytic framework to make optimal collections and recovery strategy decisions. Develop analytic framework to project delinquency and losses. -3-5 years of experience in an analytic role in credit strategy, credit modeling from a consumer lending financial institution. -Knowledge in consumer lending data. -Experienced user of SAS, SQL, and Excel. Good verbal and written communication skills. Desired skills: Graduate degree in a quantitative field, such as Science, Engineering, Social Science, or Business with a quantitative focus Credit card and/or auto lending experience Skills: business analysis Experience Level: Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/25/2021
Full time
Description: Perform various data analyses for the Consumer Credit Assistance organization (Collections and Recovery). The analytics include identifying trends, patterns, synthesizing and correlating collections operation data, macroeconomic data, credit risk and performance metrics to provide insights for decision making. Develop analytic framework to make optimal collections and recovery strategy decisions. Develop analytic framework to project delinquency and losses. -3-5 years of experience in an analytic role in credit strategy, credit modeling from a consumer lending financial institution. -Knowledge in consumer lending data. -Experienced user of SAS, SQL, and Excel. Good verbal and written communication skills. Desired skills: Graduate degree in a quantitative field, such as Science, Engineering, Social Science, or Business with a quantitative focus Credit card and/or auto lending experience Skills: business analysis Experience Level: Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description: TEKsystems currently has a Remote .NET Developer/Admin opening with one of our top customers. This is a 6 month contract-to-hire position that will work with other Level 2 Software Engineers to design, implement, and test changes to mill Level 2 software, databases, and HMI systems. Optimize availability, performance, and quality. Skills: OOP, .NET, SQL, C#, VB.NET, Server, Virtualization, Visio, routers, VLANs, SQL server Top Skills Details: Object Oriented Programming (Specifically C#, C++, VB.NET) Relational Database Experience (Oracle or SQL Server) Experience working with and troubleshooting computer hardware About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/24/2021
Full time
Description: TEKsystems currently has a Remote .NET Developer/Admin opening with one of our top customers. This is a 6 month contract-to-hire position that will work with other Level 2 Software Engineers to design, implement, and test changes to mill Level 2 software, databases, and HMI systems. Optimize availability, performance, and quality. Skills: OOP, .NET, SQL, C#, VB.NET, Server, Virtualization, Visio, routers, VLANs, SQL server Top Skills Details: Object Oriented Programming (Specifically C#, C++, VB.NET) Relational Database Experience (Oracle or SQL Server) Experience working with and troubleshooting computer hardware About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description: - Experience with retiring software and applications - Detail-oriented with a demonstrated ability to self-motivate and deliver - Business analyst to map existing processes existing payment processes in Great Plains to NetSuite payment processing features - Partner with Finance teams to define requirements for application development - Experience requirements writing/gathering inclusive of acceptance criteria. - Experience with different methods of requirements gathering. (Groups/Questionnaires/Interviews) - Grooming user stories, working in an Agile CI/CD environment, etc. - Experience scoping, sizing, and planning deliverables Gather business needs and creating into workable plans - Ability to work effectively on multiple priorities with strict deliverable timelines - Strong analytical skills with proven problem solving - Ability to converse in both technical and business terminology and concepts Communication Skills: - Excellent Oral/Written - Building Consensus - Collaborative Approach - Impeccable Documentation Skills Nice to Haves: - NetSuite - Adaptive Insights - Workday - Sovos Skills: agile, requirements, business analysis, Great Plains, Finance, sql, business process, Change management Top Skills Details: Technical Application BA 1) 4+ years of experience as a Business Analyst working with multiple stakeholders (they will be working with IT & Finance) 2) Experience retiring software/applications (Preferably Great Plains) OR Experience with Payment Processing Systems (they are using Netsuite and retiring Great Plains) 3) Experience writing user stories and ensuring all acceptance criteria is being considered 4) Agile experience and working with development teams Big Plus + Great Plains + NetSuite + Workday + Sovos Additional Skills & Qualifications: This person will negotiate changes to existing finance payment processes with internal finance stakeholders to shift current processes to use out of the box NetSuite features. Help with Change management for Finance teams to see how they can leverage the new system effectively to do their work. Experience Level: Intermediate Leve About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
01/24/2021
Full time
Description: - Experience with retiring software and applications - Detail-oriented with a demonstrated ability to self-motivate and deliver - Business analyst to map existing processes existing payment processes in Great Plains to NetSuite payment processing features - Partner with Finance teams to define requirements for application development - Experience requirements writing/gathering inclusive of acceptance criteria. - Experience with different methods of requirements gathering. (Groups/Questionnaires/Interviews) - Grooming user stories, working in an Agile CI/CD environment, etc. - Experience scoping, sizing, and planning deliverables Gather business needs and creating into workable plans - Ability to work effectively on multiple priorities with strict deliverable timelines - Strong analytical skills with proven problem solving - Ability to converse in both technical and business terminology and concepts Communication Skills: - Excellent Oral/Written - Building Consensus - Collaborative Approach - Impeccable Documentation Skills Nice to Haves: - NetSuite - Adaptive Insights - Workday - Sovos Skills: agile, requirements, business analysis, Great Plains, Finance, sql, business process, Change management Top Skills Details: Technical Application BA 1) 4+ years of experience as a Business Analyst working with multiple stakeholders (they will be working with IT & Finance) 2) Experience retiring software/applications (Preferably Great Plains) OR Experience with Payment Processing Systems (they are using Netsuite and retiring Great Plains) 3) Experience writing user stories and ensuring all acceptance criteria is being considered 4) Agile experience and working with development teams Big Plus + Great Plains + NetSuite + Workday + Sovos Additional Skills & Qualifications: This person will negotiate changes to existing finance payment processes with internal finance stakeholders to shift current processes to use out of the box NetSuite features. Help with Change management for Finance teams to see how they can leverage the new system effectively to do their work. Experience Level: Intermediate Leve About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.