Change Healthcare

Software Engineer 3 Job Description We are seeking a Software Engineer Level 3 to become part of a highly skilled and motivated enterprise engineering team focused on delivering highly scalable and available technology solutions across the Payment Integrity R&D organization. The primary focus of this new team member will be to help lead the design and building of the go-forward Match Point workflow solution for the TPL/COB group within the Payment Accuracy organization. This includes implementing third party applications, building integration layers on the Match Point backend data base. Responsible for the redesign of the TPL Data Match Rules Engine, consisting of approx. 1,000 highly complex edits that identify COB Lead generation and manage the message queue interface that sends & receives LEAD activity between the UI application & backend database We are looking for a problem solver that has a passion for building high quality technology solutions with a focus on thoughtful design and a keen attention to detail. Our technology stack is running on AWS ( sql, nosql, java,.NET, relational databases, web services, API, public cloud (AWS, Azure), relational data bases, Postgres, micro-services ). We adhere to Scrum Agile methodologies as a company from the top down. Strong experience in the following skills: Minimum Qualifications Overall 8+ years Software Development experience 3-5 year minimum in AWS/cloud-based experiences, including public cloud (AWS, Azure), relational data bases, Postgres, micro-services, stored procedures, JSON Designed, developed, and deployed production applications in multiple programming languages, specifically in sql, nosql, java & .NET Experience in developing RESTful APIs is a plus. Strong Postgres, micro-service and Lambda functionality. Experience using NoSQL database technologies such as MongoDB or DynamoDB . Experience in relational database technologies such as MySQL, Oracle, MS SQL, or Amazon Aurora . Knowledge of JIRA, GitLab and Octopus Deploy highly preferred. Pluses for Amazon AWS, Lambda, API Gateways, Serverless Architecture and Docker. Think through hard problems where the best idea wins, and work with a team to make them a reality. Opportunity to work on bleeding-edge tech and fundamentally alter the landscape of the healthcare industry. Communicate effectively with infrastructure strategy & brainstorming. Strong analysis skills, thinks outside the box, can work well on their own, capable of defining requirements and designing new functionality. Strong research & troubleshooting skills. Strong understanding of Agile methodologies Strong communication and organizational skills Experience preferred but not required Previous experience working on healthcare related platforms or working with the various types of healthcare data record types is a plus (member, provider, HCFA, UB, RX, 835/837, 270/271 record formats). Must be well versed in AWS related tools & technology Experience with JSON is a plus Healthcare industry & Healthcare platform experience a plus Familiarity with emerging technologies is a plus. Bachelor's degree in Computer Science or equivalent #li-remote Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Some of our positions require employees to be onsite at a Change Healthcare facility or a Client site, including Medical Facilities. Depending on the sites health and safety guidelines, you may be required to have medical screenings or vaccinations to meet site requirements, which may include Covid-19 vaccination and/or testing. Further details and requirements will be confirmed during the interview process. Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at . If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here to view our pay transparency nondiscrimination policy. California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcares Privacy Notice to California Job Applicants Regarding the Collection of Personal Information . Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Software Engineer 3 Job Description We are seeking a Software Engineer Level 3 to become part of a highly skilled and motivated enterprise engineering team focused on delivering highly scalable and available technology solutions across the Payment Integrity R&D organization. The primary focus of this new team member will be to help lead the design and building of the go-forward Match Point workflow solution for the TPL/COB group within the Payment Accuracy organization. This includes implementing third party applications, building integration layers on the Match Point backend data base. Responsible for the redesign of the TPL Data Match Rules Engine, consisting of approx. 1,000 highly complex edits that identify COB Lead generation and manage the message queue interface that sends & receives LEAD activity between the UI application & backend database We are looking for a problem solver that has a passion for building high quality technology solutions with a focus on thoughtful design and a keen attention to detail. Our technology stack is running on AWS ( sql, nosql, java,.NET, relational databases, web services, API, public cloud (AWS, Azure), relational data bases, Postgres, micro-services ). We adhere to Scrum Agile methodologies as a company from the top down. Strong experience in the following skills: Minimum Qualifications Overall 8+ years Software Development experience 3-5 year minimum in AWS/cloud-based experiences, including public cloud (AWS, Azure), relational data bases, Postgres, micro-services, stored procedures, JSON Designed, developed, and deployed production applications in multiple programming languages, specifically in sql, nosql, java & .NET Experience in developing RESTful APIs is a plus. Strong Postgres, micro-service and Lambda functionality. Experience using NoSQL database technologies such as MongoDB or DynamoDB . Experience in relational database technologies such as MySQL, Oracle, MS SQL, or Amazon Aurora . Knowledge of JIRA, GitLab and Octopus Deploy highly preferred. Pluses for Amazon AWS, Lambda, API Gateways, Serverless Architecture and Docker. Think through hard problems where the best idea wins, and work with a team to make them a reality. Opportunity to work on bleeding-edge tech and fundamentally alter the landscape of the healthcare industry. Communicate effectively with infrastructure strategy & brainstorming. Strong analysis skills, thinks outside the box, can work well on their own, capable of defining requirements and designing new functionality. Strong research & troubleshooting skills. Strong understanding of Agile methodologies Strong communication and organizational skills Experience preferred but not required Previous experience working on healthcare related platforms or working with the various types of healthcare data record types is a plus (member, provider, HCFA, UB, RX, 835/837, 270/271 record formats). Must be well versed in AWS related tools & technology Experience with JSON is a plus Healthcare industry & Healthcare platform experience a plus Familiarity with emerging technologies is a plus. Bachelor's degree in Computer Science or equivalent #li-remote Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Some of our positions require employees to be onsite at a Change Healthcare facility or a Client site, including Medical Facilities. Depending on the sites health and safety guidelines, you may be required to have medical screenings or vaccinations to meet site requirements, which may include Covid-19 vaccination and/or testing. Further details and requirements will be confirmed during the interview process. Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at . If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here to view our pay transparency nondiscrimination policy. California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcares Privacy Notice to California Job Applicants Regarding the Collection of Personal Information . Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Title Senior Big Data Platform Development Engineer Overview of Position As Senior Software Engineer, you will evolve the data cloud platform and building pipelines that are scalable, robust and resilient, to validate, ingest, normalize/enrich and support business rule processing of healthcare data. You will provide leadership in big data and cloud technologies. You will work with engineering, product management, program management and operations teams planning and delivering the data platform products. You are an independent and resourceful backend or full-stack development engineer with advanced design and problem-solving skills, demonstrated competency in building enterprise and cloud products, and you enjoy working in diverse and fast paced engineering teams. What will be my duties and responsibilities in this job? Develop a scalable and resilient cloud data platform and scalable data pipelines. Ensure industry best practices around data pipelines, metadata management, data quality, data governance and data privacy. Be a thought leader and partner in the development and execution of the Enterprise Technology Strategy Create new opportunities in this space for Change with new feature capabilities and new offerings that drive customer and business value. Partner with Product Management and Business leaders to drive Agile delivery of both existing and new offerings Assist with the Leadership and collaboration with engineering organizations within Change to manage and optimize portfolio. What are the requirements needed for this position? 5+ years of experience with Big Data pipelines with Spark in Java, Scala, Python Proven track record of building scaled data platforms and enterprise products, working in large engineering teams Experience with public Clouds such as AWS, Azure, GCP Strong backend programming skills for data processing, with practical knowledge of availability, scalability, clustering, microservices, multi-threaded development and performance patterns. BS or MS in Computer Science or Engineering, and 8+ years of software development experience What other skills/experience would be helpful to have? Advances Innovation: Creating new and better ways for the organization to be successful Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique need of different audiences Ensures Accountability : Holds self and other accountable to meet commitments. What are the working conditions and physical requirements of this job? General office demands #li-remote Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Some of our positions require employees to be onsite at a Change Healthcare facility or a Client site, including Medical Facilities. Depending on the sites health and safety guidelines, you may be required to have medical screenings or vaccinations to meet site requirements, which may include Covid-19 vaccination and/or testing. Further details and requirements will be confirmed during the interview process. Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at . If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here to view our pay transparency nondiscrimination policy. California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcares Privacy Notice to California Job Applicants Regarding the Collection of Personal Information . Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

TELECOM ENGINEER IV JOB SUMMARY The Contact Center Product Engineer is responsible for developing implementation and operational processes for migrating Enterprise Contact Center voice operations omnichannel voice and chat services to the enterprise contact center platforms. Under the direction of Voice Operations leadership, this product engineer will be responsible for creating and delivering contact center product offerings within Amazon Connect, Cisco Call manager and other platforms to support Change Healthcare internal and external customers, while ensuring compliance with enterprise processes, quality and standards. PRIMARY DUTIES/RESPONSIBILITIES 2. Validate business requirements and use cases against product capabilities and maintain traceability to solutions delivered. Consult with stakeholders to assess future business needs. Demonstrate functionality of completed products to internal team members and other stakeholders. Actively participate in the implementation of approved changes. Interface with other IT teams and business unit leads to ensure collaboration and coordinated strategy to meet service management goals and objectives. 40% Research, develop and test cloud contact center solutions to improve business processes and outcomes. Map functional capabilities to tools and applications and document specifications. Recommend controls by identifying problems, document improved procedures. Conduct current state to future state gap analysis; identify and classify change impacts. 30% Monitor project progress by tracking activity, resolving problems, documenting progress reports and recommending actions to drive projects to successful conclusion. 20% Conduct insightful ad-hoc analyses to investigate ongoing or one-time operational issues. Create informative, actionable, and repeatable reporting that highlight relevant business trends and opportunities for improvement. Demonstrate functionality of completed products to internal team members and other stakeholders. Promote and champion the benefits of AWS Connect through training programs, knowledge bulletins and other methods. Maintain documentation on all Contact Center architectures, procedures, best practices and knowledge based articles for enterprise consumption. 10% COMMUNICATION COMPLEXITIES 3. Provide an example of the most complex types of communications that the person in this job is involved with. Internal Contacts - The most frequent internal contacts will be with the Voice Operations team, the leaders of Enterprise Contact Centers, and the project teams for voice and chat migrations. External Contacts - The primary external contacts are with associates (to assist in setting industry standards) and other industry peers. Contact with information technology product and service companies are also made on a periodic basis. ANALYSIS 4. This role will be focused on developing and deploying Omnichannel voice and Chat communication solutions within the Amazon Connect Product for multiple business units across the Change Healthcare Enterprise. These will be both migrating existing contact center flows and developing new connectivity options to improve the ability of Change Healthcare to provide modern, multi-platform contact solutions to its customers. This will involve creating new processes to facilitate the transition to a Devops model utilizing continuous improvement/continuous development (CI/CD), infrastructure as code, and automation testing. INNOVATION 5. This job will require developing CI/CD processes and corresponding testing automation for Amazon Connect in alignment with existing Change Healthcare cloud processes and procedures. QUALIFICATIONS/COMPETENCIES/SKILLS: 7. Driving results: results-oriented style with a high degree of analytical ability and proven problem solving skills. Proven ability to impact operations and effect change utilizing a consultative approach. Leading change: ability to thrive and quickly adapt to change, leading others through change in a dynamic, fast-paced industry and work environment. Leadership: ability to build consensus, and rally members to achieve results. Ability to gain insights through relationships with front-line and mid-level personnel. Collaborating and influencing: effectively builds strong relationships and partnerships within and outside of the company. Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style that establishes an empathetic and effective relationship with all levels of team members, including front-line and mid-level personnel. Able to effectively navigate within a matrixed corporate structure. Able to work with and bring consensus between technical, business and product user groups. Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style that establishes an empathetic and effective relationship with frontline and mid-level personnel. EDUCATIONAL REQUIREMENTS 8. Bachelors degree in Business Management, Computer Science, Programming or equivalent work experience Amazon AWS Certification(s) REL ATED EXPERIENCE REQUIREMENTS/QUALIFICATIONS 9. Minimum of 6+ years experience working in IT or related field PREFERRED QUALIFICATION 10. Contact center experience, preferably Amazon Connect Python, Nodejs experience #li-remote Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at . If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here to view our pay transparency nondiscrimination policy. California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcares Privacy Notice to California Job Applicants Regarding the Collection of Personal Information . Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

TELECOM ENGINEER IV JOB SUMMARY The Contact Center Product Engineer is responsible for developing implementation and operational processes for migrating Enterprise Contact Center voice operations omnichannel voice and chat services to the enterprise contact center platforms. Under the direction of Voice Operations leadership, this product engineer will be responsible for creating and delivering contact center product offerings within Amazon Connect, Cisco Call manager and other platforms to support Change Healthcare internal and external customers, while ensuring compliance with enterprise processes, quality and standards. PRIMARY DUTIES/RESPONSIBILITIES 2. Validate business requirements and use cases against product capabilities and maintain traceability to solutions delivered. Consult with stakeholders to assess future business needs. Demonstrate functionality of completed products to internal team members and other stakeholders. Actively participate in the implementation of approved changes. Interface with other IT teams and business unit leads to ensure collaboration and coordinated strategy to meet service management goals and objectives. 40% Research, develop and test cloud contact center solutions to improve business processes and outcomes. Map functional capabilities to tools and applications and document specifications. Recommend controls by identifying problems, document improved procedures. Conduct current state to future state gap analysis; identify and classify change impacts. 30% Monitor project progress by tracking activity, resolving problems, documenting progress reports and recommending actions to drive projects to successful conclusion. 20% Conduct insightful ad-hoc analyses to investigate ongoing or one-time operational issues. Create informative, actionable, and repeatable reporting that highlight relevant business trends and opportunities for improvement. Demonstrate functionality of completed products to internal team members and other stakeholders. Promote and champion the benefits of AWS Connect through training programs, knowledge bulletins and other methods. Maintain documentation on all Contact Center architectures, procedures, best practices and knowledge based articles for enterprise consumption. 10% COMMUNICATION COMPLEXITIES 3. Provide an example of the most complex types of communications that the person in this job is involved with. Internal Contacts - The most frequent internal contacts will be with the Voice Operations team, the leaders of Enterprise Contact Centers, and the project teams for voice and chat migrations. External Contacts - The primary external contacts are with associates (to assist in setting industry standards) and other industry peers. Contact with information technology product and service companies are also made on a periodic basis. ANALYSIS 4. This role will be focused on developing and deploying Omnichannel voice and Chat communication solutions within the Amazon Connect Product for multiple business units across the Change Healthcare Enterprise. These will be both migrating existing contact center flows and developing new connectivity options to improve the ability of Change Healthcare to provide modern, multi-platform contact solutions to its customers. This will involve creating new processes to facilitate the transition to a Devops model utilizing continuous improvement/continuous development (CI/CD), infrastructure as code, and automation testing. INNOVATION 5. This job will require developing CI/CD processes and corresponding testing automation for Amazon Connect in alignment with existing Change Healthcare cloud processes and procedures. QUALIFICATIONS/COMPETENCIES/SKILLS: 7. Driving results: results-oriented style with a high degree of analytical ability and proven problem solving skills. Proven ability to impact operations and effect change utilizing a consultative approach. Leading change: ability to thrive and quickly adapt to change, leading others through change in a dynamic, fast-paced industry and work environment. Leadership: ability to build consensus, and rally members to achieve results. Ability to gain insights through relationships with front-line and mid-level personnel. Collaborating and influencing: effectively builds strong relationships and partnerships within and outside of the company. Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style that establishes an empathetic and effective relationship with all levels of team members, including front-line and mid-level personnel. Able to effectively navigate within a matrixed corporate structure. Able to work with and bring consensus between technical, business and product user groups. Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style that establishes an empathetic and effective relationship with frontline and mid-level personnel. EDUCATIONAL REQUIREMENTS 8. Bachelors degree in Business Management, Computer Science, Programming or equivalent work experience Amazon AWS Certification(s) REL ATED EXPERIENCE REQUIREMENTS/QUALIFICATIONS 9. Minimum of 6+ years experience working in IT or related field PREFERRED QUALIFICATION 10. Contact center experience, preferably Amazon Connect Python, Nodejs experience #li-remote Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at . If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here to view our pay transparency nondiscrimination policy. California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcares Privacy Notice to California Job Applicants Regarding the Collection of Personal Information . Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Job Description Summary The Senior Client Advocate will create and drive to completion customer-specific revenue retention and growth strategies for assigned clients across multiple types of accounts (RCM and/or Print) lever? aging operational efficiency/utilization reviews, sales opportunity qualification &/or close, facilitation of training, assistance with onboarding processes, & strategic planning To continue with the recruiting process, please sign in or create an account. - Workday Serve as customer operational expert for all aspects of top tier assigned customers across multiple types of accounts (RCM and/or Print) for both for existing and potential areas of partnership. Coordinate operational and strategic activities internally to improve customer experience and strengthen corporate processes across Onboarding, Support, Sales, Customer Expe? rience, Business Intelligence, Product, IT, Customer Communications, Billing, & Finance. Responsible for coordination of activity across legacy organizations. Maintain and expand relational footprint within assigned clients, focus but not limited to, on Manager, Director, and VP contacts. Responsible for customer satisfaction and cultivation of references at each client within the assigned portfolio. Create and deliver Business Reviews with all assigned clients per corporate guidelines. Maintain accuracy of customer documentation in all corporate repositories such as Salesforce, Siebel, Qualtric, and Contract Administration. Serve as the escalation point for operational disruption across all defined areas of partnership. Minimum Job Qualifications: Associate Degree in a related area of study or equivalent experience. Business Experience 2+ years of healthcare account management experience with a minimum of 4 years working with the Revenue Cycle with large health care organizations or large enterprise- wide healthcare software systems. Specialized Knowledge/Skills Proven track record of successful management, service and/or revenue retention activi? ties for complex customers or projects. Professional and effective communication skills required including comfort with conver? sations that create clarity and improve collaboration at all levels within complex and di? verse organizations. Highly organized and capable of driving multiple projects to completion simultaneously. Successful track record of working as a part of dynamic, fast-paced and growing teams that are results-oriented and collaborative. Effective analytical, problem-solving and decision-making skills. Experience with Excel, Salesforce, and Net Promoter Score preferred. Willingness and ability to travel up to 10% - 50% of the time. Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at . If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here to view our pay transparency nondiscrimination policy. California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcares Privacy Notice to California Job Applicants Regarding the Collection of Personal Information . Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Job Description Summary The Senior Client Advocate will create and drive to completion customer-specific revenue retention and growth strategies for assigned clients across multiple types of accounts (RCM and/or Print) lever? aging operational efficiency/utilization reviews, sales opportunity qualification &/or close, facilitation of training, assistance with onboarding processes, & strategic planning To continue with the recruiting process, please sign in or create an account. - Workday Serve as customer operational expert for all aspects of top tier assigned customers across multiple types of accounts (RCM and/or Print) for both for existing and potential areas of partnership. Coordinate operational and strategic activities internally to improve customer experience and strengthen corporate processes across Onboarding, Support, Sales, Customer Expe? rience, Business Intelligence, Product, IT, Customer Communications, Billing, & Finance. Responsible for coordination of activity across legacy organizations. Maintain and expand relational footprint within assigned clients, focus but not limited to, on Manager, Director, and VP contacts. Responsible for customer satisfaction and cultivation of references at each client within the assigned portfolio. Create and deliver Business Reviews with all assigned clients per corporate guidelines. Maintain accuracy of customer documentation in all corporate repositories such as Salesforce, Siebel, Qualtric, and Contract Administration. Serve as the escalation point for operational disruption across all defined areas of partnership. Minimum Job Qualifications: Associate Degree in a related area of study or equivalent experience. Business Experience 2+ years of healthcare account management experience with a minimum of 4 years working with the Revenue Cycle with large health care organizations or large enterprise- wide healthcare software systems. Specialized Knowledge/Skills Proven track record of successful management, service and/or revenue retention activi? ties for complex customers or projects. Professional and effective communication skills required including comfort with conver? sations that create clarity and improve collaboration at all levels within complex and di? verse organizations. Highly organized and capable of driving multiple projects to completion simultaneously. Successful track record of working as a part of dynamic, fast-paced and growing teams that are results-oriented and collaborative. Effective analytical, problem-solving and decision-making skills. Experience with Excel, Salesforce, and Net Promoter Score preferred. Willingness and ability to travel up to 10% - 50% of the time. Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at . If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here to view our pay transparency nondiscrimination policy. California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcares Privacy Notice to California Job Applicants Regarding the Collection of Personal Information . Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Job Description Summary The Senior Client Advocate will create and drive to completion customer-specific revenue retention and growth strategies for assigned clients across multiple types of accounts (RCM and/or Print) lever? aging operational efficiency/utilization reviews, sales opportunity qualification &/or close, facilitation of training, assistance with onboarding processes, & strategic planning To continue with the recruiting process, please sign in or create an account. - Workday Serve as customer operational expert for all aspects of top tier assigned customers across multiple types of accounts (RCM and/or Print) for both for existing and potential areas of partnership. Coordinate operational and strategic activities internally to improve customer experience and strengthen corporate processes across Onboarding, Support, Sales, Customer Expe? rience, Business Intelligence, Product, IT, Customer Communications, Billing, & Finance. Responsible for coordination of activity across legacy organizations. Maintain and expand relational footprint within assigned clients, focus but not limited to, on Manager, Director, and VP contacts. Responsible for customer satisfaction and cultivation of references at each client within the assigned portfolio. Create and deliver Business Reviews with all assigned clients per corporate guidelines. Maintain accuracy of customer documentation in all corporate repositories such as Salesforce, Siebel, Qualtric, and Contract Administration. Serve as the escalation point for operational disruption across all defined areas of partnership. Minimum Job Qualifications: Associate Degree in a related area of study or equivalent experience. Business Experience 2+ years of healthcare account management experience with a minimum of 4 years working with the Revenue Cycle with large health care organizations or large enterprise- wide healthcare software systems. Specialized Knowledge/Skills Proven track record of successful management, service and/or revenue retention activi? ties for complex customers or projects. Professional and effective communication skills required including comfort with conver? sations that create clarity and improve collaboration at all levels within complex and di? verse organizations. Highly organized and capable of driving multiple projects to completion simultaneously. Successful track record of working as a part of dynamic, fast-paced and growing teams that are results-oriented and collaborative. Effective analytical, problem-solving and decision-making skills. Experience with Excel, Salesforce, and Net Promoter Score preferred. Willingness and ability to travel up to 10% - 50% of the time. Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at . If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here to view our pay transparency nondiscrimination policy. California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcares Privacy Notice to California Job Applicants Regarding the Collection of Personal Information . Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact. As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities. Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life. If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare. Pursue purpose. Champion innovation. Earn trust. Be agile. Include all. Empower Your Future. Make a Difference. Title Salesforce Business Analyst & Functional Consultant Overview of Position This role will help define new process within Salesforce in multiple areas including Sales, Account Management, and Implementation. They will also help to combine 4 different functional product businesses that have arisen from the merger of 3 companies. The person in this role should be able to access and document the needs to the business experts, evaluate the existing functions (both in and out of Salesforce) and use operationally sounds business process to create new functionality within a single instance of Salesforce. This role, while reporting directly to the Pharmacy Business Unit, will also need to work collaboratively across the greater organization, Salesforce strategy & IT development to help guide future consolidation of Salesforce instances as the company continues to streamline after multiple acquisitions. What will be my duties and responsibilities in this job? * Gather and translate business requirements from all areas of the business & determine how to integrate these needs into a strategy and into our Salesforce instance via IT development requests * Provide Operational efficiency consultation to the business within the parameters of Salesforce and the guides around Change Healthcare Salesforce Governance framework. * Help to manage SPRINT development priorities and ensuring that the IT Development team is clear on the business expectations. * Build relationships with the business users and help understand their needs and support their needs to intuitive designs to simply functionality. * Assist in developing reporting for business needs from Salesforce * Create process designs and facilitate process mapping across functional areas * Consult regarding 3rd party tools that might be able to integrate / connect to the Salesforce platform. * Represent the Pharmacy Business Unit and its Salesforce instance at the Salesforce Framework Governance meetings What are the requirements needed for this position? * 10+ years of experience in a matrixed organization * 5+ years of experience with Salesforce consultation with Sales Operations, Account Management, Workflow Design, and finance * Demonstrated knowledge in Solutions Analysis, Automation, and Solution Mapping * Bachelor's Degree required What other skills/experience would be helpful to have? * Functional Salesforce Expert * Lean Six Sigma Blackbelt * Ability to influence people and get buy in form stakeholders using positive and collaborative methods What are the working conditions and physical requirements of this job? General office demands How much should I expect to travel? Up to 15% Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement. #li-remote #southeast2 #south #midwest2 #northeast Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here to view our pay transparency nondiscrimination policy. Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact. As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities. Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life. If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare. Pursue purpose. Champion innovation. Earn trust. Be agile. Include all. Empower Your Future. Make a Difference. Product Lead Data Solutions - Media Overview of Position Change Healthcare is looking for a visionary product leader to shape and drive the strategic vision for the future of use of healthcare data to shape the media & advertising industry. As the product leader, you will help driven the execution of the Data Science as a Service (DSaas) platform which enables customers to generate timely, high powered insights. Change Healthcare Data Solutions is a rapidly growing business unit focused on expanding the use cases for data in the media industry. This team member will join the new Product Management function to develop the Data Science as a Service (DSaaS) offering for media companies and use cases. This individual must have deep subject matter expertise in data products (experience in developing products in pharma, biotechnology, or related industries) and proven ability to design and drive effective growth strategies. What will be my duties and responsibilities in this job? Product Planning - Product planning, strategy, roadmaps and investments * Creates strategy/positioning, driving scalable, defensible product growth * Monitor competitive landscape and trends * Determines product & development priorities (road map) * Develops an effective product portfolio, considering risk, value and timing. * Gathers requirements from customers, market research, internal analysts & partners * Determines pricing, contract terms, positioning * Facilitates pilots & prototypes, in an agile manner, to incorporate market feedback, * Understands industry practices and company policies and procedures * Assess third party partnerships and licensing opportunities as well as potential acquisition * Identify product opportunities for innovation and new feature development Product Delivery - Drive execution and impact, delivering products through the design, development, and testing process. * Gets things done. Out-executes alternatives. * Aligns requirements & sets expectations effectively with internal & external constituents. Organizes & manages accordingly. * Driving key cross-functional initiatives (CHNG teams, strategic partners) Product Lifecycle Management - Accountable for financial performance & growth of products. * Accountable for revenue through partner platforms and through direct channels * Measures performance of products on platforms (understands what's working & not; calibrates as necessary) * Captures best practices, synergies and strategies/strategic initiatives across assigned product(s)/solution line(s) * P&L input / responsibility and the core competence to understand the impact decisions have on the operational and financial metrics of the business Teamwork, Partnerships - Contributes to the overall Change Healthcare ecosystem * Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies * Provides coaching and mentoring to teammates and other members of cross-functional teams What are the requirements needed for this position? * 5+ years new product development, launch, and support experience (Population level healthcare claims data background preferred) * 3+ years of experience with Product Market Analysis (experience with identifying customer needs, pain points, and requirements and translating that data into an effective product solution) * Significant expertise in the media & advertising or ad technology industries What other skills/experience would be helpful to have? * This individual must have strong knowledge of healthcare data, analytics & workflows, excellent problem-solving & project management capabilities, and a proven ability to design & drive effective growth strategies. * Excellent business acumen, critical thinking, executive presence, and verbal and written communications skills * Ability to generalize product requirements from multiple custom solutions. * Competency in agile/scrum development methodologies * Competency in healthcare data science * Competency in healthcare regulatory environment What are the working conditions and physical requirements of this job? * General office demands * How much should I expect to travel? * Less than 20% * Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement. Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here to view our pay transparency nondiscrimination policy. Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact. As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities. Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life. If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare. Pursue purpose. Champion innovation. Earn trust. Be agile. Include all. Empower Your Future. Make a Difference. Product Lead Data Solutions - Media Overview of Position Change Healthcare is looking for a visionary product leader to shape and drive the strategic vision for the future of use of healthcare data to shape the media & advertising industry. As the product leader, you will help driven the execution of the Data Science as a Service (DSaas) platform which enables customers to generate timely, high powered insights. Change Healthcare Data Solutions is a rapidly growing business unit focused on expanding the use cases for data in the media industry. This team member will join the new Product Management function to develop the Data Science as a Service (DSaaS) offering for media companies and use cases. This individual must have deep subject matter expertise in data products (experience in developing products in pharma, biotechnology, or related industries) and proven ability to design and drive effective growth strategies. What will be my duties and responsibilities in this job? Product Planning - Product planning, strategy, roadmaps and investments * Creates strategy/positioning, driving scalable, defensible product growth * Monitor competitive landscape and trends * Determines product & development priorities (road map) * Develops an effective product portfolio, considering risk, value and timing. * Gathers requirements from customers, market research, internal analysts & partners * Determines pricing, contract terms, positioning * Facilitates pilots & prototypes, in an agile manner, to incorporate market feedback, * Understands industry practices and company policies and procedures * Assess third party partnerships and licensing opportunities as well as potential acquisition * Identify product opportunities for innovation and new feature development Product Delivery - Drive execution and impact, delivering products through the design, development, and testing process. * Gets things done. Out-executes alternatives. * Aligns requirements & sets expectations effectively with internal & external constituents. Organizes & manages accordingly. * Driving key cross-functional initiatives (CHNG teams, strategic partners) Product Lifecycle Management - Accountable for financial performance & growth of products. * Accountable for revenue through partner platforms and through direct channels * Measures performance of products on platforms (understands what's working & not; calibrates as necessary) * Captures best practices, synergies and strategies/strategic initiatives across assigned product(s)/solution line(s) * P&L input / responsibility and the core competence to understand the impact decisions have on the operational and financial metrics of the business Teamwork, Partnerships - Contributes to the overall Change Healthcare ecosystem * Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies * Provides coaching and mentoring to teammates and other members of cross-functional teams What are the requirements needed for this position? * 5+ years new product development, launch, and support experience (Population level healthcare claims data background preferred) * 3+ years of experience with Product Market Analysis (experience with identifying customer needs, pain points, and requirements and translating that data into an effective product solution) * Significant expertise in the media & advertising or ad technology industries What other skills/experience would be helpful to have? * This individual must have strong knowledge of healthcare data, analytics & workflows, excellent problem-solving & project management capabilities, and a proven ability to design & drive effective growth strategies. * Excellent business acumen, critical thinking, executive presence, and verbal and written communications skills * Ability to generalize product requirements from multiple custom solutions. * Competency in agile/scrum development methodologies * Competency in healthcare data science * Competency in healthcare regulatory environment What are the working conditions and physical requirements of this job? * General office demands * How much should I expect to travel? * Less than 20% * Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement. Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here to view our pay transparency nondiscrimination policy. Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact. As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities. Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life. If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare. Pursue purpose. Champion innovation. Earn trust. Be agile. Include all. Empower Your Future. Make a Difference. Product Lead Data Solutions - Media Overview of Position Change Healthcare is looking for a visionary product leader to shape and drive the strategic vision for the future of use of healthcare data to shape the media & advertising industry. As the product leader, you will help driven the execution of the Data Science as a Service (DSaas) platform which enables customers to generate timely, high powered insights. Change Healthcare Data Solutions is a rapidly growing business unit focused on expanding the use cases for data in the media industry. This team member will join the new Product Management function to develop the Data Science as a Service (DSaaS) offering for media companies and use cases. This individual must have deep subject matter expertise in data products (experience in developing products in pharma, biotechnology, or related industries) and proven ability to design and drive effective growth strategies. What will be my duties and responsibilities in this job? Product Planning - Product planning, strategy, roadmaps and investments * Creates strategy/positioning, driving scalable, defensible product growth * Monitor competitive landscape and trends * Determines product & development priorities (road map) * Develops an effective product portfolio, considering risk, value and timing. * Gathers requirements from customers, market research, internal analysts & partners * Determines pricing, contract terms, positioning * Facilitates pilots & prototypes, in an agile manner, to incorporate market feedback, * Understands industry practices and company policies and procedures * Assess third party partnerships and licensing opportunities as well as potential acquisition * Identify product opportunities for innovation and new feature development Product Delivery - Drive execution and impact, delivering products through the design, development, and testing process. * Gets things done. Out-executes alternatives. * Aligns requirements & sets expectations effectively with internal & external constituents. Organizes & manages accordingly. * Driving key cross-functional initiatives (CHNG teams, strategic partners) Product Lifecycle Management - Accountable for financial performance & growth of products. * Accountable for revenue through partner platforms and through direct channels * Measures performance of products on platforms (understands what's working & not; calibrates as necessary) * Captures best practices, synergies and strategies/strategic initiatives across assigned product(s)/solution line(s) * P&L input / responsibility and the core competence to understand the impact decisions have on the operational and financial metrics of the business Teamwork, Partnerships - Contributes to the overall Change Healthcare ecosystem * Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies * Provides coaching and mentoring to teammates and other members of cross-functional teams What are the requirements needed for this position? * 5+ years new product development, launch, and support experience (Population level healthcare claims data background preferred) * 3+ years of experience with Product Market Analysis (experience with identifying customer needs, pain points, and requirements and translating that data into an effective product solution) * Significant expertise in the media & advertising or ad technology industries What other skills/experience would be helpful to have? * This individual must have strong knowledge of healthcare data, analytics & workflows, excellent problem-solving & project management capabilities, and a proven ability to design & drive effective growth strategies. * Excellent business acumen, critical thinking, executive presence, and verbal and written communications skills * Ability to generalize product requirements from multiple custom solutions. * Competency in agile/scrum development methodologies * Competency in healthcare data science * Competency in healthcare regulatory environment What are the working conditions and physical requirements of this job? * General office demands * How much should I expect to travel? * Less than 20% * Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement. Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here to view our pay transparency nondiscrimination policy. Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact. As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities. Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life. If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare. Pursue purpose. Champion innovation. Earn trust. Be agile. Include all. Empower Your Future. Make a Difference. Product Lead Data Solutions - Media Overview of Position Change Healthcare is looking for a visionary product leader to shape and drive the strategic vision for the future of use of healthcare data to shape the media & advertising industry. As the product leader, you will help driven the execution of the Data Science as a Service (DSaas) platform which enables customers to generate timely, high powered insights. Change Healthcare Data Solutions is a rapidly growing business unit focused on expanding the use cases for data in the media industry. This team member will join the new Product Management function to develop the Data Science as a Service (DSaaS) offering for media companies and use cases. This individual must have deep subject matter expertise in data products (experience in developing products in pharma, biotechnology, or related industries) and proven ability to design and drive effective growth strategies. What will be my duties and responsibilities in this job? Product Planning - Product planning, strategy, roadmaps and investments * Creates strategy/positioning, driving scalable, defensible product growth * Monitor competitive landscape and trends * Determines product & development priorities (road map) * Develops an effective product portfolio, considering risk, value and timing. * Gathers requirements from customers, market research, internal analysts & partners * Determines pricing, contract terms, positioning * Facilitates pilots & prototypes, in an agile manner, to incorporate market feedback, * Understands industry practices and company policies and procedures * Assess third party partnerships and licensing opportunities as well as potential acquisition * Identify product opportunities for innovation and new feature development Product Delivery - Drive execution and impact, delivering products through the design, development, and testing process. * Gets things done. Out-executes alternatives. * Aligns requirements & sets expectations effectively with internal & external constituents. Organizes & manages accordingly. * Driving key cross-functional initiatives (CHNG teams, strategic partners) Product Lifecycle Management - Accountable for financial performance & growth of products. * Accountable for revenue through partner platforms and through direct channels * Measures performance of products on platforms (understands what's working & not; calibrates as necessary) * Captures best practices, synergies and strategies/strategic initiatives across assigned product(s)/solution line(s) * P&L input / responsibility and the core competence to understand the impact decisions have on the operational and financial metrics of the business Teamwork, Partnerships - Contributes to the overall Change Healthcare ecosystem * Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies * Provides coaching and mentoring to teammates and other members of cross-functional teams What are the requirements needed for this position? * 5+ years new product development, launch, and support experience (Population level healthcare claims data background preferred) * 3+ years of experience with Product Market Analysis (experience with identifying customer needs, pain points, and requirements and translating that data into an effective product solution) * Significant expertise in the media & advertising or ad technology industries What other skills/experience would be helpful to have? * This individual must have strong knowledge of healthcare data, analytics & workflows, excellent problem-solving & project management capabilities, and a proven ability to design & drive effective growth strategies. * Excellent business acumen, critical thinking, executive presence, and verbal and written communications skills * Ability to generalize product requirements from multiple custom solutions. * Competency in agile/scrum development methodologies * Competency in healthcare data science * Competency in healthcare regulatory environment What are the working conditions and physical requirements of this job? * General office demands * How much should I expect to travel? * Less than 20% * Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement. Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here to view our pay transparency nondiscrimination policy. Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Position is remote, however travel up to 80% may be required to client sites once Covid-related travel restrictions are lifted. More and more of our customers are requiring assistance in designing systems to meet their long-term goals. Enterprise architects ensure that business and technology are in alignment by linking the business mission, strategy, and processes of an organization to its technology strategy, and by documenting this using multiple architectural models or views. This results in showing how the current and future needs of an organization will be met in an efficient, sustainable, and adaptable manner. We are looking for an individual to provide Enterprise Architecture leadership within the Systems and Process Modernization Practice. The Senior Manager - Enterprise Architecture will advise clients, and manage client and internal projects; work directly with CHC's Executive Team to develop their service line or focus area from a business development, staffing, and methodology perspective; have responsibility for FT Service delivery; and will participate as needed in CHC Company planning and management meetings. Role and responsibilities include: General Development of practice, manage client related projects and deliver consulting level deliverables Work directly with Sr. Managers and Managers in the delivery of their services. Responsible for FT Service delivery Client Management to include: Develop/manage relationship with senior management Product monthly status reports Participate in the sales process (SOW, resource requests, project budget and other documents as needed) Internal Meetings - participate in management meetings and company calls and meetings Participate as needed, in service line or focus area bus development and methodology Focus on a broad set of service or focus areas Ability to comfortably move between multiple and varying client engagements from long term implementation projects to short and concise assessment or strategy projects Staff Management Logistics/Set-up for (new) resources Staff meetings Identification of additional staffing needs Participation in final interview/approval process Staffing forecast Day to day staff management - Development of OKRs, performance reviews, mentoring, development Internal Management Assist in the development and maintenance of designated service line Business development plan in coordination with Change Healthcare Consulting Executive team and VP of Business Development Related methodology/tool development and maintenance Meetings - participate in management meetings and Change Healthcare Consulting company calls and meetings. IT Experience and Knowledge: Experience with Project Management concepts and have managed large scale projects Experience with multiple platforms, operating systems, RDBMS, and integrated development environments. Experience with relational data modeling, database design, and portal applications. Experience with object-oriented programming and data warehousing tools/practices. Working knowledge of TOGAF and UML. Experience developing standards and guidelines for cloud development and integrations. Experience with cloud native architecture and development. Proven expertise with modern architecture techniques. Experience with Core Administrative Systems (Facets, QNXT, AMISYS, Health Rules, etc.) Experience with ANSI transactions and standard formats a must; Experience with HL7 and FHIR preferred. General Skills: Executive Presence - is comfortable speaking with senior executives and leading projects Management and staff development experience Self-Starter Excellent communication, presentation, and writing skills are required. Oral and written communication skills. Ability to work independently and as part of a team. Ability to handle multiple priorities. Ability to think creatively and to drive innovation. Ability to take initiative in finding solutions to difficult and/or sensitive problems. Ability to define practical solutions that align with corporate strategy, while requiring the least amount of funding and people to implement. Ability to collaborate while dealing with complex situations. Strategic and critical thinking skills. Strong analytical skills. Strong business acumen and political savvy. Strong negotiation skills. Ability to work effectively with a wide variety of people in individual and group settings. Strong organizing skills with the ability to prioritize and respond to shifting deadlines. Strong time management skills. Ability to manage diverse and deadline-oriented workflow. Requirements and Education: A minimum of 9 - 11 years of experience in Enterprise Architecture preferably with at least 5 years of experience within a Health plan Master's degree in Information Technology, Computer Science, or related field; or a bachelor's degree and equivalent amount of experience including 7 to 9 years of experience in e-business architecture design and support and experience with best practice software development, integration, and configuration management methodologies and project management office reporting. - provided by Dice