Horace Mann

At Horace Mann, we're a purpose-driven company passionate about serving educators and the communities that support them. As a Retirement Advocate, you'll play a vital role in helping educators achieve financial security and peace of mind for the future. In this role you'll process new business transactions, ensure accuracy and compliance, and provide high-quality support to our field sales teams and policyholders. You'll work in a collaborative environment that values innovation, continuous learning, and professional growth. If you're motivated by helping others, enjoy problem-solving, and are ready to make a difference in a mission-based organization, we'd love to hear from you. Key Responsibilities Process Annuity new business and in-force transactions accurately and efficiently. Achieve or exceed established service standards, productivity, and quality goals. Review applications to ensure all information is received "In Good Order", identifying and correcting any discrepancies. Collaborate and communicate effectively with the field sales team via phone or email to obtain required information. Gain a comprehensive understanding of Annuity operations, including ACH transactions, allocation changes, withdrawals, surrenders, and related processes. Identify and recommend process improvements to enhance service delivery and operational efficiency. Work as part of a flexible, cross-functional team to maintain workflow efficiency and operational excellence. Qualifications & Experience High School Diploma or equivalent required; 1-2 years of college preferred. 1-2 years of experience in retirement services operations or the financial services industry. FINRA Series 6/63 licensure strongly preferred. Strong knowledge of retirement products, IRS tax regulations, and FINRA/SEC requirements related to annuities and retirement plans. Exceptional communication and analytical skills, with a strong commitment to accuracy and service. Above-average math and accounting proficiency. Prior call center or customer service experience preferred. Commitment to ongoing learning - participation in continuing education and LOMA coursework (ACS designation) encouraged. Flexibility to work overtime or adjust schedules as business needs require. Pay Range: $17.16 - $25.38 Salary is commensurate to experience, location, etc. Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our California Consumer Privacy Notice All applicants should review our Horace Mann Privacy Policy

Horace Mann is a purpose-driven company that is passionate about educators. The State Product Manager is r esponsible for developing, executing, and monitoring personal lines product strategy which comprises industry best practices in terms of product design, competitiveness, and risk management. Works closely with State Management, Underwriting, Regulatory, Research, Claims, IT, Finance and others to drive profitable household growth. Leads the execution of key initiatives to improve the financial performance of the auto and property product lines in assigned states. Performs regular analysis of statewide results vs objectives. Key Job Responsibilities Accountable for generating profitable growth in personal auto and residential property policies. Contribute to the development of the P&C rate plan and product enhancement schedule. Perform financial, market, and industry analysis. Responsible for influencing IT, Research, Pricing, Claims and Regulatory to implement product and pricing enhancements. Partner with Marketing and Field Sales teams to develop strategies to drive profitable growth. Where necessary, develop marketing strategies and P & C strategies to respond to opportunities to drive growth or address profitability issues. Maintain relationships with state regulatory departments and negotiate approval for rate and product changes. Define underwriting appetite and work with P&C Underwriting to establish and enforce underwriting guidelines. Provide business leadership for addressing regulatory changes, business errors or other unforeseen problems. Communicate as needed with agents, field leaders, vendors, and other constituencies on state strategies, system initiatives, and P & C initiatives to achieve key strategic goals. Leverage AI and other tools to help build statewide strategies. Qualifications & Skills Bachelor's degree required, MBA a plus. CPCU or other insurance designation a plus Minimum of 7 years in P&C product management, product development, underwriting, and/or risk management, preferably with a national or super-regional carrier. Direct or indirect leadership experience. Experience operating in a matrix environment is also required given the multifunctional nature of execution of initiatives. Additional Information Normal office environment / or remote access / may work irregular hours. Requires some travel (up to 25%). Pay Range: $117,500.00 - $173,300.00 Salary is commensurate to experience, location, etc. Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our California Consumer Privacy Notice All applicants should review our Horace Mann Privacy Policy