CAI

IT Project Manager Req number: R7809 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated IT Project Manager ready to take us to the next level! If you have strong experience in Waterfall project management, enterprise technologies, and cross-functional coordination, and are looking for your next career move, apply now. Job Description We are looking for an IT Project Manager to support planning and execution of large-scale IT operational fleet (shipboard) projects. This position will be a contract and onsite in Miramar, FL. Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future. What You'll Do Support planning of large-scale IT operational fleet projects from inception through handoff to the Deployment Team Coordinate cross-functional teams across business and IT stakeholders Manage expectations, scope definition, scope changes, and documentation Assist with budget validation, procurement processes, and vendor coordination Participate in design discussions and ensure proper documentation and sign-offs Communicate with senior leadership through meetings and formal presentations Develop and maintain project schedules and timelines Align project deliverables with IT strategic technology and process goals Support logistics planning and execution for complex IT deployments Contribute to a collaborative, IT culture-driven team environment What You'll Need Required: 3-5+ years of experience in project management Understanding of project methodologies in a Waterfall environment Familiarity with enterprise technologies and their applications Strong communication skills, including presentations and stakeholder management Experience with procurement processes and vendor coordination Ability to manage multiple priorities and complex project scopes Strong problem-solving and issue resolution skills Willingness to learn and adapt within a complex project environment Ability to travel internationally up to 10-20% Preferred: PMP certification Previous shipboard or maritime experience Experience working on large, complex IT projects Experience with project management tools such as MS Project (or similar) Knowledge of logistics and operational complexities Leadership capabilities including team building, coaching, and performance support Ability to lead by example within an IT culture-driven environment Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $60-$65 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Senior HCM Business Analyst Req number: R8037 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Senior HCM Business Analyst, you will leverage your ERP experience to provide business analysis for our client's HCM modernization initiative. Job Description We are looking for a Senior HCM Business Analyst to serve as the primary business analysis resource for our client's HCM modernization initiative, leading requirements gathering, process analysis, stakeholder engagement, and business transformation activities supporting a PeopleSoft to Workday transition. This position will be full-time contract and onsite and is anticipated to run through December 2028. Only candidates not requiring sponsorship now or in the future will be considered. Candidates must be within a 1-hour commute of New Castle, DE. What You'll Do Lead the gathering, documentation, and validation of business and functional requirements across HCM workstreams including Recruiting, HR/Employee Data, Benefits, Time & Attendance, and Payroll Analyze current-state PeopleSoft processes and design future-state Workday solutions, identifying gaps, opportunities, and risks Develop business requirements documents, functional specifications, user stories, process flows, and use cases to support implementation efforts Support RFP development, vendor evaluations, and requirements matrix creation to assist vendor selection activities Perform data analysis, data mapping, and migration validation activities to maintain data integrity throughout the transition Facilitate workshops, stakeholder interviews, and working sessions with business owners, HR teams, and technical staff Present findings, recommendations, and requirements documentation to executive and senior leadership stakeholders Maintain requirements traceability from requirements gathering through design, testing, and deployment Collaborate with project leadership to align business requirements with project objectives and timelines Support user acceptance testing, test case development, and defect resolution activities Identify business process risks and requirements gaps and recommend mitigation strategies Develop training materials and support end-user training initiatives Contribute to RACI and RAID log activities from a business analysis perspective Support post-implementation reviews and process improvement recommendations What You'll Need Required: 7+ years of business analysis experience with at least 3 years supporting HCM or ERP implementations Hands-on experience with Workday and/or PeopleSoft including process analysis and requirements mapping Deep knowledge of HCM functions including Recruiting, HR/Employee Data, Benefits, Time & Attendance, and Payroll Ability to gather, translate, and communicate complex business requirements to technical and executive audiences Experience with data analysis, data mapping, and migration validation activities as well as with RTM Strong executive presence and ability to present to senior leadership stakeholders Experience developing business requirements documents, functional specifications, user stories, process flows, and use cases Familiarity with RACI frameworks and RAID log processes Experience with SDLC, Agile, and hybrid delivery methodologies Bachelor's degree in Business, Information Systems, or a related field Preferred: Experience supporting PeopleSoft to Workday migrations Background in public sector or government technology environments Experience supporting RFP development, vendor evaluations, and contract-related activities Familiarity with organizational change management and business process re-engineering initiatives Experience developing and delivering end-user training materials and sessions Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $62-$67 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Salesforce Implementation Project Manager Req number: R7981 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Salesforce Implementation Project Manager you will manage project coordination, implementation support, business process alignment, user readiness, and operational execution related to CRM initiatives. Job Description We are seeking a highly organized and cross-functional Salesforce Implementation Manager to support the successful deployment and adoption of enterprise CRM capabilities across the organization. This role will focus on project coordination, implementation support, business process alignment, user readiness, and operational execution related to CRM initiatives. The Salesforce Implementation Manager will work closely with Commercial Technology leadership, IT, implementation partners, Marketing, Sales, Operations, and other business stakeholders to help ensure successful CRM rollout and adoption. The ideal candidate combines strong project management, communication, and organizational skills with experience supporting CRM implementations, business process improvements, and user enablement initiatives. This role requires occasional travel to support workshops, training, implementation activities, and business engagement across locations. This position will be contract and hybrid in Elkhart, Indiana . What You'll Do Coordinate day-to-day execution activities related to CRM implementation projects, including timelines, deliverables, risks, dependencies, and action tracking Partner with Commercial Technology leadership, IT teams, and implementation partners to support successful CRM deployment and adoption initiatives Facilitate cross-functional collaboration between Marketing, Sales, Operations, and other business teams during CRM implementation activities Support business process documentation, workflow mapping, and operational alignment efforts associated with CRM rollout Coordinate user acceptance testing (UAT), issue tracking, feedback collection, and resolution activities during implementation phases Help manage CRM implementation schedules, project documentation, meeting cadences, status updates, and stakeholder communications Support CRM data migration, cleanup, and validation activities in coordination with IT and enterprise data teams Collaborate with enterprise data, MDM, ERP, ecommerce, and product data teams to support operational alignment between CRM and related business systems Assist with CRM training coordination, user onboarding, documentation, and adoption support initiatives Monitor implementation progress and support reporting on project milestones, adoption metrics, operational readiness, and implementation KPIs Coordinate change management activities to help drive user engagement and adoption across business functions Identify implementation risks, operational challenges, and process gaps, escalating issues and supporting resolution activities as needed Support post-go-live stabilization efforts, enhancement tracking, and continuous improvement initiatives Maintain CRM project documentation, standard operating procedures, and implementation best practices Support vendor coordination and implementation partner management activities as needed What You'll Need Required: Bachelor's degree in Business, Marketing, Information Systems, Project Management, or related field Minimum 5 years of experience supporting Salesforce CRM implementations, business systems projects, project management, or commercial operations initiatives Experience participating in CRM implementations or enterprise technology deployments Strong project coordination and organizational skills with ability to manage multiple priorities and stakeholders Experience facilitating cross-functional meetings, requirements gathering, and implementation tracking activities Familiarity with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems Understanding of business process mapping, operational workflows, and change management principles Strong communication and stakeholder management skills Experience supporting user training, onboarding, and adoption initiatives Detail-oriented with strong documentation and follow-through capabilities Preferred: Experience in manufacturing, B2B, distribution, or commercial operations environments Experience working with CRM implementation partners or system integrators Familiarity with ERP, marketing automation, ecommerce, or customer data platforms Experience with project management tools and methodologies Exposure to data migration, CRM integrations, or enterprise data initiatives PMP, Agile, or related project management certification preferred Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70-$80 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Manager, Project Management Req number: R8030 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are seeking a strategic and high-impact Senior Project Manager to oversee a diverse portfolio of projects and drive organizational success through operational excellence. This senior leadership role requires extensive experience managing managers, budgets, and strategic initiatives across multiple teams and projects, including large-scale IT and enterprise transformation programs. Job Description We are looking for a Senior Project Manager to oversee a diverse portfolio of projects and drive organizational success through operational excellence. This position will be full-time and hybrid in Newark, DE. What You'll Do The Senior Project Manager will serve as a senior leader within the Project Management Office, reporting to the PMO Director, ensuring that organizational goals are executed seamlessly You will work closely with the Project Director to serve as a liaison for executive leadership teams (ELT) and C-Suite stakeholders, translating strategy into actionable plans and outcomes Oversee a comprehensive portfolio of projects, ensuring alignment with organizational objectives and financial goals Establish and implement standards, methodologies, and best practices to ensure consistency and high-quality deliverables across all projects Manage portfolio schedules and optimize resource allocation to address bottlenecks and maintain seamless project execution Lead and mentor a team of Project Managers, Business Analysts, and other project staff, fostering a culture of accountability, collaboration, and professional growth Conduct performance evaluations, provide actionable feedback, and serve as an escalation point for resolving complex challenges Collaborate with the Project Director to serve as a liaison for ELT and C-Suite stakeholders, ensuring clear communication and alignment on strategic goals Facilitate steering committee meetings and executive planning sessions, delivering actionable insights and driving decision-making at the highest levels Oversee portfolio budgets, ensuring cost-effectiveness and alignment with organizational financial targets Manage relationships with external vendors, consultants, and partners, ensuring SLA compliance and delivering exceptional results Develop and present executive dashboards and reports, providing visibility into health, risks, budget variances, and predictive insights Use data analytics to support leadership in prioritizing projects and making informed decisions on resource allocation Lead and govern enterprise IT Business Management functions including strategy, budgeting, intake/prioritization, and workforce planning to ensure investments are aligned to value-creation goals Conduct technology assessments, current-state/gap analyses, and develop multi-year roadmaps with investment plans, governance frameworks, and KPI structures Implement risk management frameworks with KPI-driven reporting to proactively mitigate disruptions and improve predictability across the portfolio Lead and support Salesforce implementation projects, including requirements gathering, UAT coordination, data migration/conversion activities, go-live planning, and post-implementation support Oversee data conversion activities across system implementations, ensuring data integrity, validation, and readiness for cutover; develop and track conversion plans with clear owners and acceptance criteria Design and maintain Power BI dashboards and reporting solutions to provide real-time visibility into portfolio health, project status, and operational KPIs for leadership and stakeholders What You'll Need Required: 10+ years of project management experience, including 4+ years at a senior-level leadership role managing portfolios, teams, and strategic initiatives Bachelor's degree in Business, Engineering, or a related field Advanced proficiency in project management tools and executive reporting systems such as MS Project, Smartsheet, Tableau, or Power BI The ideal candidate brings a proven track record in enterprise IT governance, and driving disciplined adherence across portfolios Exceptional leadership, negotiation, and interpersonal skills, with a proven ability to communicate and influence at the executive leadership level (ELT) Strategic thinking and problem-solving capabilities, with the ability to drive results across multiple teams and projects Background in process automation and operational improvement with measurable outcomes (e.g., cycle-time reduction, manual effort elimination) Experience with Salesforce implementations (e.g., requirements gathering, UAT coordination, go-live support) or strong familiarity with Salesforce platforms and processes; ability to coordinate across business stakeholders, system integrators, and technical teams Demonstrated experience managing data conversion/migration activities and building Power BI reporting solutions to support executive decision-making Preferred: Master's degree or MBA Familiarity with enterprise financial planning tools (Anaplan, Adaptive, or Hyperion) and ITSM platforms (ServiceNow, Jira) Relevant certifications preferred: PMP, CSM (Certified ScrumMaster), ITIL, Six Sigma Green Belt or higher, or equivalent Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $130,000 - $150,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Senior HCM Project Manager Req number: R7886 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are seeking an experienced Senior HCM Project Manager to lead the project management effort for the Human Capital Management (HCM) Modernization initiative. This is a highly visible, executive-facing role requiring a seasoned professional who can manage complex technology programs, coordinate across multiple stakeholder groups, and drive delivery in a structured government environment. The ideal candidate brings deep HCM implementation experience, strong vendor management capabilities, and the executive presence to work directly with senior county leadership at the C-suite level. Job Description We are seeking a Senior HCM Project Manager to lead the project management effort the Human Capital Management (HCM) Modernization initiative. This position will be full-time and onsite in New Castle, DE. What You'll Do Lead end-to-end project management for the HCM Modernization initiative, including planning, scheduling, resource coordination, risk management, and status reporting across all project phases Serve as the primary point of contact and liaison between NCC executive leadership, internal stakeholders, the business analyst team, and the selected system integrator Develop and maintain comprehensive project plans, milestone schedules, dependency maps, and budget tracking to ensure on-time, on-scope delivery Facilitate and lead Steering Committee meetings, executive briefings, and stakeholder working sessions, communicating clearly and confidently at the C-suite level Build, maintain , and actively manage the project RAID log (Risks, Assumptions, Issues, and Dependencies), escalating critical items to executive leadership as appropriate Develop and maintain the RACI matrix to ensure clear accountability across all project workstreams and team members Lead vendor management activities including system integrator coordination, performance monitoring, contract compliance, and issue resolution Oversee RFP development support, vendor evaluation processes, and proposal scoring in coordination with the Strategic Advisor and Business Analyst Manage project change control processes, ensuring all scope changes are documented, evaluated, and approved prior to implementation Coordinate UAT planning and execution, defect tracking, and go-live readiness activities Develop and deliver regular project status reports, executive dashboards, and presentations to county leadership and stakeholders Identify and proactively mitigate project risks related to scope, schedule, resources, and technology Ensure adherence to NCC project management standards, procurement policies, and change management processes What You'll Need Required: 7+ years of IT project management experience, with at least 3 years leading HCM or ERP modernization implementations Demonstrated experience with Workday and/or PeopleSoft implementations or migrations Proven ability to communicate and present effectively at the C-suite and executive leadership level Strong vendor management experience, including oversight of system integrators and third-party contractors Proficiency in RAID log management, RACI development, and project governance frameworks Experience working within SDLC, Agile, waterfall, or hybrid delivery methodologies Excellent facilitation, communication, and stakeholder management skills Bachelor's degree in Information Technology , Business, or related field PMP certification or equivalent project management credential Preferred: Experience managing public sector or government technology projects Familiarity with Workday HCM modules including Recruiting, HR/Employee Data, Benefits, Time & Attendance, and Payroll Exposure to organizational change management (OCM) practices Background in procurement, RFP development, and contract negotiation support Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work involving sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $80 - $90 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Program Manager Req number: R8017 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Program Manager ready to take us to the next level! If you have strong experience leading cross-functional engineering programs, managing dependencies, and driving risk mitigation and progress tracking, and are looking for your next career move, apply now. Job Description We are looking for a Program Manager to lead and coordinate large-scale, cross-functional engineering initiatives and ensure successful delivery of technical and business objectives. This position will be a contract and onsite in Miramar, FL. What You'll Do Translate program goals and strategic objectives into actionable technical workstreams and deliverables Coordinate engineering activities and manage cross-team dependencies to ensure alignment with program outcomes Monitor progress, identify and mitigate risks, and resolve technical issues across the entire program lifecycle Facilitate clear communication among product, project, and engineering leaders to maintain stakeholder alignment Support technical reviews, documentation, and quality assurance practices to uphold program standards Drive process improvements to increase delivery efficiency and achieve technical and business objectives What You'll Need Required: Strong technical background with proven experience delivering complex, cross-functional engineering programs Demonstrated ability to manage large-scale projects, coordinate multiple teams, and handle dependencies Excellent communication and organizational skills for effective stakeholder engagement and reporting Experience with risk management, progress tracking, and quality assurance throughout the program lifecycle Preferred: Familiarity with program management frameworks, engineering processes, and strategic planning Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $60-$70 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Salesforce Implementation Project Manager Req number: R7981 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Salesforce Implementation Project Manager you will manage project coordination, implementation support, business process alignment, user readiness, and operational execution related to CRM initiatives. Job Description We are seeking a highly organized and cross-functional Salesforce Implementation Manager to support the successful deployment and adoption of enterprise CRM capabilities across the organization. This role will focus on project coordination, implementation support, business process alignment, user readiness, and operational execution related to CRM initiatives. The Salesforce Implementation Manager will work closely with Commercial Technology leadership, IT, implementation partners, Marketing, Sales, Operations, and other business stakeholders to help ensure successful CRM rollout and adoption. The ideal candidate combines strong project management, communication, and organizational skills with experience supporting CRM implementations, business process improvements, and user enablement initiatives. This role requires occasional travel to support workshops, training, implementation activities, and business engagement across locations. This position will be contract and hybrid in Elkhart, Indiana . What You'll Do Coordinate day-to-day execution activities related to CRM implementation projects, including timelines, deliverables, risks, dependencies, and action tracking Partner with Commercial Technology leadership, IT teams, and implementation partners to support successful CRM deployment and adoption initiatives Facilitate cross-functional collaboration between Marketing, Sales, Operations, and other business teams during CRM implementation activities Support business process documentation, workflow mapping, and operational alignment efforts associated with CRM rollout Coordinate user acceptance testing (UAT), issue tracking, feedback collection, and resolution activities during implementation phases Help manage CRM implementation schedules, project documentation, meeting cadences, status updates, and stakeholder communications Support CRM data migration, cleanup, and validation activities in coordination with IT and enterprise data teams Collaborate with enterprise data, MDM, ERP, ecommerce, and product data teams to support operational alignment between CRM and related business systems Assist with CRM training coordination, user onboarding, documentation, and adoption support initiatives Monitor implementation progress and support reporting on project milestones, adoption metrics, operational readiness, and implementation KPIs Coordinate change management activities to help drive user engagement and adoption across business functions Identify implementation risks, operational challenges, and process gaps, escalating issues and supporting resolution activities as needed Support post-go-live stabilization efforts, enhancement tracking, and continuous improvement initiatives Maintain CRM project documentation, standard operating procedures, and implementation best practices Support vendor coordination and implementation partner management activities as needed What You'll Need Required: Bachelor's degree in Business, Marketing, Information Systems, Project Management, or related field Minimum 5 years of experience supporting Salesforce CRM implementations, business systems projects, project management, or commercial operations initiatives Experience participating in CRM implementations or enterprise technology deployments Strong project coordination and organizational skills with ability to manage multiple priorities and stakeholders Experience facilitating cross-functional meetings, requirements gathering, and implementation tracking activities Familiarity with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems Understanding of business process mapping, operational workflows, and change management principles Strong communication and stakeholder management skills Experience supporting user training, onboarding, and adoption initiatives Detail-oriented with strong documentation and follow-through capabilities Preferred: Experience in manufacturing, B2B, distribution, or commercial operations environments Experience working with CRM implementation partners or system integrators Familiarity with ERP, marketing automation, ecommerce, or customer data platforms Experience with project management tools and methodologies Exposure to data migration, CRM integrations, or enterprise data initiatives PMP, Agile, or related project management certification preferred Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70-$80 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Field Service Technician - Uninterruptible Power Supply Req number: R7773 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Field Service Technician - Uninterruptible Power Supply ready to take us to the next level! If you have 5 years' experience with electrical or low-voltage systems, expert in power distribution technologies, and are looking for your next career move, apply now. Job Description We are looking for a Field Service Technician - Uninterruptible Power Supply to serve as the subject matter expert for Uninterruptible Power Supply (UPS) systems and related low voltage power infrastructure. This position will be full time and onsite across the greater urban areas of Tampa, Orlando, Broward, and Miami . The role supports advanced troubleshooting, system optimization, vendor oversight, and maintenance leadership to ensure power continuity and infrastructure reliability. This is a full-time contract role and an onsite position with heavy travel expectations. Company vehicle will be provided. Shift: Monday - Friday 7:00 AM - 4:00 PM What You'll Do Act as the subject matter expert for UPS systems and facility power infrastructure Lead complex diagnostics and corrective maintenance for UPS systems and related components Monitor preventive maintenance programs to maximize system uptime Manage maintenance contracts and ensure compliance with SLAs and reporting requirements Monitor vendor performance, review invoices, and verify adherence to contractual obligations Coordinate with vendors for upgrades, replacements, and warranty claims Provide technical guidance and training for technicians and team members Analyze system performance data and recommend improvements for efficiency and reliability Develop and maintain technical documentation, including SOPs, troubleshooting guides, and reports Ensure adherence to OSHA safety standards and organizational protocols Respond to critical incidents and provide on call support as required Maintain preventive and corrective maintenance records Evaluate and maintain budget records What You'll Need Required: Minimum 5 years of experience in electrical or low voltage systems, with UPS specialization Expert knowledge of UPS systems and power distribution technologies Proficiency in interpreting schematics, wiring diagrams, and technical manuals Skilled in advanced diagnostic tools and remote troubleshooting software Ability to analyze and perform cost benefit analysis for UPS replacement or maintenance Strong understanding of lifecycle asset management principles Ability to lead projects and mentor technical staff Excellent analytical and communication skills Familiarity with contract management and vendor compliance processes. Skilled in data and record management Valid Class E Driver's License On call availability and willingness to travel overnight as needed Ability to travel and stay overnight for up to one week Preferred: Advanced technical training in UPS systems or equivalent experience OSHA 10 hour Safety Course (required within one year of hire) Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $28 - $32 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Salesforce Implementation Project Manager Req number: R7981 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Salesforce Implementation Project Manager you will manage project coordination, implementation support, business process alignment, user readiness, and operational execution related to CRM initiatives. Job Description We are seeking a highly organized and cross-functional Salesforce Implementation Manager to support the successful deployment and adoption of enterprise CRM capabilities across the organization. This role will focus on project coordination, implementation support, business process alignment, user readiness, and operational execution related to CRM initiatives. The Salesforce Implementation Manager will work closely with Commercial Technology leadership, IT, implementation partners, Marketing, Sales, Operations, and other business stakeholders to help ensure successful CRM rollout and adoption. The ideal candidate combines strong project management, communication, and organizational skills with experience supporting CRM implementations, business process improvements, and user enablement initiatives. This role requires occasional travel to support workshops, training, implementation activities, and business engagement across locations. This position will be contract and hybrid in Elkhart, Indiana . What You'll Do Coordinate day-to-day execution activities related to CRM implementation projects, including timelines, deliverables, risks, dependencies, and action tracking Partner with Commercial Technology leadership, IT teams, and implementation partners to support successful CRM deployment and adoption initiatives Facilitate cross-functional collaboration between Marketing, Sales, Operations, and other business teams during CRM implementation activities Support business process documentation, workflow mapping, and operational alignment efforts associated with CRM rollout Coordinate user acceptance testing (UAT), issue tracking, feedback collection, and resolution activities during implementation phases Help manage CRM implementation schedules, project documentation, meeting cadences, status updates, and stakeholder communications Support CRM data migration, cleanup, and validation activities in coordination with IT and enterprise data teams Collaborate with enterprise data, MDM, ERP, ecommerce, and product data teams to support operational alignment between CRM and related business systems Assist with CRM training coordination, user onboarding, documentation, and adoption support initiatives Monitor implementation progress and support reporting on project milestones, adoption metrics, operational readiness, and implementation KPIs Coordinate change management activities to help drive user engagement and adoption across business functions Identify implementation risks, operational challenges, and process gaps, escalating issues and supporting resolution activities as needed Support post-go-live stabilization efforts, enhancement tracking, and continuous improvement initiatives Maintain CRM project documentation, standard operating procedures, and implementation best practices Support vendor coordination and implementation partner management activities as needed What You'll Need Required: Bachelor's degree in Business, Marketing, Information Systems, Project Management, or related field Minimum 5 years of experience supporting Salesforce CRM implementations, business systems projects, project management, or commercial operations initiatives Experience participating in CRM implementations or enterprise technology deployments Strong project coordination and organizational skills with ability to manage multiple priorities and stakeholders Experience facilitating cross-functional meetings, requirements gathering, and implementation tracking activities Familiarity with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems Understanding of business process mapping, operational workflows, and change management principles Strong communication and stakeholder management skills Experience supporting user training, onboarding, and adoption initiatives Detail-oriented with strong documentation and follow-through capabilities Preferred: Experience in manufacturing, B2B, distribution, or commercial operations environments Experience working with CRM implementation partners or system integrators Familiarity with ERP, marketing automation, ecommerce, or customer data platforms Experience with project management tools and methodologies Exposure to data migration, CRM integrations, or enterprise data initiatives PMP, Agile, or related project management certification preferred Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70-$80 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Project Delivery Lead Req number: R8054 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Project Delivery Lead ready to take us to the next level! If you have strong project management, stakeholder communication, and leadership skills, and are looking for your next career move, apply now. Job Description We are looking for a Project Delivery Lead to ensure the successful execution of IT projects by managing scope, timelines, resources, and stakeholder expectations. This position will be a contract and onsite in Miramar, FL . Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future. What You'll Do Oversee the planning and delivery of multiple concurrent IT projects Implement and promote project management methodologies including Agile, Waterfall, and Hybrid approaches Manage project budgets, risks, issues, and change control processes Facilitate cross-functional collaboration and maintain effective stakeholder communication Drive continuous improvement initiatives to enhance delivery practices and team performance What You'll Need Required: Bachelor's degree in Business, Information Technology, or a related field 7+ years of project management experience 3+ years of experience in a project leadership role Strong organizational, communication, and leadership skills Experience managing project scope, schedules, resources, and budgets Preferred: PMP, PRINCE2, Agile, or equivalent project management certification Experience leading complex IT project portfolios Knowledge of both traditional and Agile delivery frameworks Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $55-$60 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Field Technician (Tolling) Req number: R7713 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Field Technician (Tolling) ready to take us to the next level! If you have strong low-voltage skills, have a valid driving license, and are looking for your next career move, apply now. Job Description We are seeking a motivated and technically skilled Field Technician (Tolling) to join our team. This role focuses on ensuring the smooth operation of toll equipment systems through preventive maintenance , troubleshooting, and repairs. The schedule for this position is Wednesday through Sunday, 7:00 AM to 6:00 PM EST. This role is a full-time contract position and onsite , located in Pompano Beach, FL . What You'll Do Read and interpret complex schematics, parts/ wiring diagrams , and establish test procedures Utilize tools like volt/amp meters, oscilloscopes , and network analyzers Perform preventative maintenance and frequent inspections of equipment Troubleshoot equipment malfunctions and networking issues Configure toll equipment software and network devices Conduct daily site inspections of tolling equipment and systems Install, maintain, and monitor CCTV cameras and NVRs Assist with equipment installation and testing at tolling sites Work safely at heights up to 30 feet and lift up to 50 pounds Complete maintenance documentation accurately and timely What You'll Need Required: Knowledge of electronic systems and components Skilled in using technical tools and software environments ( Windows , Unix , Linux) Ability to read and comprehend technical and maintenance documentation Strong problem-solving skills and attention to detail Effective communication and teamwork skills Valid Class E Driver's License COMPTIA A+ Certification or equivalent Aerial Lift Vehicle Operation Certification Intermediate Maintenance of Traffic Certification Completion of a 10-hour OSHA Safety Course Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $23 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

IT Infrastructure Project Manager Req number: R7322 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated IT Infrastructure Project Manager ready to take us to the next level! If you have strong project management, communication, and procurement skills, and are excited about managing large-scale IT operational fleet projects with opportunities to support Dry Dock deployments, and are looking for your next career move, apply now. Job Description We are looking for an IT Infrastructure Project Manager to oversee the management of one or multiple moderately complex projects concurrently. This position will be a contract and onsite in Miramar, FL, with up to 25% global travel. Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future. What You'll Do Manage large-scale IT operational fleet projects (shipboard) from inception through handover to the Deployment Team for execution Coordinate cross-team efforts, manage business and IT expectations, scope definition, scope management, and documentation Validate budgets, oversee procurement processes, facilitate design conversations, and obtain sign-off Communicate project progress and details with senior management through discussions and formal presentations Define and drive project schedules, manage vendors, and align project goals with IT strategic technology and process goals Support deployment activities as needed, including planning and delivery of IT scope for Dry Docks What You'll Need Required: 3-5+ years of infrastructure project management experience Familiarity with project methodologies in a Waterfall environment Understanding of Enterprise Technologies and their application Proficiency in MS Projects or similar tools Strong problem-solving and issue resolution skills Excellent communication skills for business presentations and large audience discussions HR skills, including team building, performance evaluations, coaching, and problem-solving Willingness to travel (up to 25%) Ability to lift up to 15 pounds Preferred: PMP certification Previous shipboard experience Experience managing large, complex projects Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time, with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor # LI-AL2 Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $60-$65 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Salesforce Implementation Project Manager Req number: R7981 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Salesforce Implementation Project Manager you will manage project coordination, implementation support, business process alignment, user readiness, and operational execution related to CRM initiatives. Job Description We are seeking a highly organized and cross-functional Salesforce Implementation Manager to support the successful deployment and adoption of enterprise CRM capabilities across the organization. This role will focus on project coordination, implementation support, business process alignment, user readiness, and operational execution related to CRM initiatives. The Salesforce Implementation Manager will work closely with Commercial Technology leadership, IT, implementation partners, Marketing, Sales, Operations, and other business stakeholders to help ensure successful CRM rollout and adoption. The ideal candidate combines strong project management, communication, and organizational skills with experience supporting CRM implementations, business process improvements, and user enablement initiatives. This role requires occasional travel to support workshops, training, implementation activities, and business engagement across locations. This position will be contract and hybrid in Elkhart, Indiana . What You'll Do Coordinate day-to-day execution activities related to CRM implementation projects, including timelines, deliverables, risks, dependencies, and action tracking Partner with Commercial Technology leadership, IT teams, and implementation partners to support successful CRM deployment and adoption initiatives Facilitate cross-functional collaboration between Marketing, Sales, Operations, and other business teams during CRM implementation activities Support business process documentation, workflow mapping, and operational alignment efforts associated with CRM rollout Coordinate user acceptance testing (UAT), issue tracking, feedback collection, and resolution activities during implementation phases Help manage CRM implementation schedules, project documentation, meeting cadences, status updates, and stakeholder communications Support CRM data migration, cleanup, and validation activities in coordination with IT and enterprise data teams Collaborate with enterprise data, MDM, ERP, ecommerce, and product data teams to support operational alignment between CRM and related business systems Assist with CRM training coordination, user onboarding, documentation, and adoption support initiatives Monitor implementation progress and support reporting on project milestones, adoption metrics, operational readiness, and implementation KPIs Coordinate change management activities to help drive user engagement and adoption across business functions Identify implementation risks, operational challenges, and process gaps, escalating issues and supporting resolution activities as needed Support post-go-live stabilization efforts, enhancement tracking, and continuous improvement initiatives Maintain CRM project documentation, standard operating procedures, and implementation best practices Support vendor coordination and implementation partner management activities as needed What You'll Need Required: Bachelor's degree in Business, Marketing, Information Systems, Project Management, or related field Minimum 5 years of experience supporting Salesforce CRM implementations, business systems projects, project management, or commercial operations initiatives Experience participating in CRM implementations or enterprise technology deployments Strong project coordination and organizational skills with ability to manage multiple priorities and stakeholders Experience facilitating cross-functional meetings, requirements gathering, and implementation tracking activities Familiarity with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems Understanding of business process mapping, operational workflows, and change management principles Strong communication and stakeholder management skills Experience supporting user training, onboarding, and adoption initiatives Detail-oriented with strong documentation and follow-through capabilities Preferred: Experience in manufacturing, B2B, distribution, or commercial operations environments Experience working with CRM implementation partners or system integrators Familiarity with ERP, marketing automation, ecommerce, or customer data platforms Experience with project management tools and methodologies Exposure to data migration, CRM integrations, or enterprise data initiatives PMP, Agile, or related project management certification preferred Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70-$80 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Salesforce Implementation Project Manager Req number: R7981 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Salesforce Implementation Project Manager you will manage project coordination, implementation support, business process alignment, user readiness, and operational execution related to CRM initiatives. Job Description We are seeking a highly organized and cross-functional Salesforce Implementation Manager to support the successful deployment and adoption of enterprise CRM capabilities across the organization. This role will focus on project coordination, implementation support, business process alignment, user readiness, and operational execution related to CRM initiatives. The Salesforce Implementation Manager will work closely with Commercial Technology leadership, IT, implementation partners, Marketing, Sales, Operations, and other business stakeholders to help ensure successful CRM rollout and adoption. The ideal candidate combines strong project management, communication, and organizational skills with experience supporting CRM implementations, business process improvements, and user enablement initiatives. This role requires occasional travel to support workshops, training, implementation activities, and business engagement across locations. This position will be contract and hybrid in Elkhart, Indiana . What You'll Do Coordinate day-to-day execution activities related to CRM implementation projects, including timelines, deliverables, risks, dependencies, and action tracking Partner with Commercial Technology leadership, IT teams, and implementation partners to support successful CRM deployment and adoption initiatives Facilitate cross-functional collaboration between Marketing, Sales, Operations, and other business teams during CRM implementation activities Support business process documentation, workflow mapping, and operational alignment efforts associated with CRM rollout Coordinate user acceptance testing (UAT), issue tracking, feedback collection, and resolution activities during implementation phases Help manage CRM implementation schedules, project documentation, meeting cadences, status updates, and stakeholder communications Support CRM data migration, cleanup, and validation activities in coordination with IT and enterprise data teams Collaborate with enterprise data, MDM, ERP, ecommerce, and product data teams to support operational alignment between CRM and related business systems Assist with CRM training coordination, user onboarding, documentation, and adoption support initiatives Monitor implementation progress and support reporting on project milestones, adoption metrics, operational readiness, and implementation KPIs Coordinate change management activities to help drive user engagement and adoption across business functions Identify implementation risks, operational challenges, and process gaps, escalating issues and supporting resolution activities as needed Support post-go-live stabilization efforts, enhancement tracking, and continuous improvement initiatives Maintain CRM project documentation, standard operating procedures, and implementation best practices Support vendor coordination and implementation partner management activities as needed What You'll Need Required: Bachelor's degree in Business, Marketing, Information Systems, Project Management, or related field Minimum 5 years of experience supporting Salesforce CRM implementations, business systems projects, project management, or commercial operations initiatives Experience participating in CRM implementations or enterprise technology deployments Strong project coordination and organizational skills with ability to manage multiple priorities and stakeholders Experience facilitating cross-functional meetings, requirements gathering, and implementation tracking activities Familiarity with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems Understanding of business process mapping, operational workflows, and change management principles Strong communication and stakeholder management skills Experience supporting user training, onboarding, and adoption initiatives Detail-oriented with strong documentation and follow-through capabilities Preferred: Experience in manufacturing, B2B, distribution, or commercial operations environments Experience working with CRM implementation partners or system integrators Familiarity with ERP, marketing automation, ecommerce, or customer data platforms Experience with project management tools and methodologies Exposure to data migration, CRM integrations, or enterprise data initiatives PMP, Agile, or related project management certification preferred Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70-$80 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Salesforce Implementation Project Manager Req number: R7981 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Salesforce Implementation Project Manager you will manage project coordination, implementation support, business process alignment, user readiness, and operational execution related to CRM initiatives. Job Description We are seeking a highly organized and cross-functional Salesforce Implementation Manager to support the successful deployment and adoption of enterprise CRM capabilities across the organization. This role will focus on project coordination, implementation support, business process alignment, user readiness, and operational execution related to CRM initiatives. The Salesforce Implementation Manager will work closely with Commercial Technology leadership, IT, implementation partners, Marketing, Sales, Operations, and other business stakeholders to help ensure successful CRM rollout and adoption. The ideal candidate combines strong project management, communication, and organizational skills with experience supporting CRM implementations, business process improvements, and user enablement initiatives. This role requires occasional travel to support workshops, training, implementation activities, and business engagement across locations. This position will be contract and hybrid in Elkhart, Indiana . What You'll Do Coordinate day-to-day execution activities related to CRM implementation projects, including timelines, deliverables, risks, dependencies, and action tracking Partner with Commercial Technology leadership, IT teams, and implementation partners to support successful CRM deployment and adoption initiatives Facilitate cross-functional collaboration between Marketing, Sales, Operations, and other business teams during CRM implementation activities Support business process documentation, workflow mapping, and operational alignment efforts associated with CRM rollout Coordinate user acceptance testing (UAT), issue tracking, feedback collection, and resolution activities during implementation phases Help manage CRM implementation schedules, project documentation, meeting cadences, status updates, and stakeholder communications Support CRM data migration, cleanup, and validation activities in coordination with IT and enterprise data teams Collaborate with enterprise data, MDM, ERP, ecommerce, and product data teams to support operational alignment between CRM and related business systems Assist with CRM training coordination, user onboarding, documentation, and adoption support initiatives Monitor implementation progress and support reporting on project milestones, adoption metrics, operational readiness, and implementation KPIs Coordinate change management activities to help drive user engagement and adoption across business functions Identify implementation risks, operational challenges, and process gaps, escalating issues and supporting resolution activities as needed Support post-go-live stabilization efforts, enhancement tracking, and continuous improvement initiatives Maintain CRM project documentation, standard operating procedures, and implementation best practices Support vendor coordination and implementation partner management activities as needed What You'll Need Required: Bachelor's degree in Business, Marketing, Information Systems, Project Management, or related field Minimum 5 years of experience supporting Salesforce CRM implementations, business systems projects, project management, or commercial operations initiatives Experience participating in CRM implementations or enterprise technology deployments Strong project coordination and organizational skills with ability to manage multiple priorities and stakeholders Experience facilitating cross-functional meetings, requirements gathering, and implementation tracking activities Familiarity with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems Understanding of business process mapping, operational workflows, and change management principles Strong communication and stakeholder management skills Experience supporting user training, onboarding, and adoption initiatives Detail-oriented with strong documentation and follow-through capabilities Preferred: Experience in manufacturing, B2B, distribution, or commercial operations environments Experience working with CRM implementation partners or system integrators Familiarity with ERP, marketing automation, ecommerce, or customer data platforms Experience with project management tools and methodologies Exposure to data migration, CRM integrations, or enterprise data initiatives PMP, Agile, or related project management certification preferred Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70-$80 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Salesforce Implementation Project Manager Req number: R7981 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Salesforce Implementation Project Manager you will manage project coordination, implementation support, business process alignment, user readiness, and operational execution related to CRM initiatives. Job Description We are seeking a highly organized and cross-functional Salesforce Implementation Manager to support the successful deployment and adoption of enterprise CRM capabilities across the organization. This role will focus on project coordination, implementation support, business process alignment, user readiness, and operational execution related to CRM initiatives. The Salesforce Implementation Manager will work closely with Commercial Technology leadership, IT, implementation partners, Marketing, Sales, Operations, and other business stakeholders to help ensure successful CRM rollout and adoption. The ideal candidate combines strong project management, communication, and organizational skills with experience supporting CRM implementations, business process improvements, and user enablement initiatives. This role requires occasional travel to support workshops, training, implementation activities, and business engagement across locations. This position will be contract and hybrid in Elkhart, Indiana . What You'll Do Coordinate day-to-day execution activities related to CRM implementation projects, including timelines, deliverables, risks, dependencies, and action tracking Partner with Commercial Technology leadership, IT teams, and implementation partners to support successful CRM deployment and adoption initiatives Facilitate cross-functional collaboration between Marketing, Sales, Operations, and other business teams during CRM implementation activities Support business process documentation, workflow mapping, and operational alignment efforts associated with CRM rollout Coordinate user acceptance testing (UAT), issue tracking, feedback collection, and resolution activities during implementation phases Help manage CRM implementation schedules, project documentation, meeting cadences, status updates, and stakeholder communications Support CRM data migration, cleanup, and validation activities in coordination with IT and enterprise data teams Collaborate with enterprise data, MDM, ERP, ecommerce, and product data teams to support operational alignment between CRM and related business systems Assist with CRM training coordination, user onboarding, documentation, and adoption support initiatives Monitor implementation progress and support reporting on project milestones, adoption metrics, operational readiness, and implementation KPIs Coordinate change management activities to help drive user engagement and adoption across business functions Identify implementation risks, operational challenges, and process gaps, escalating issues and supporting resolution activities as needed Support post-go-live stabilization efforts, enhancement tracking, and continuous improvement initiatives Maintain CRM project documentation, standard operating procedures, and implementation best practices Support vendor coordination and implementation partner management activities as needed What You'll Need Required: Bachelor's degree in Business, Marketing, Information Systems, Project Management, or related field Minimum 5 years of experience supporting Salesforce CRM implementations, business systems projects, project management, or commercial operations initiatives Experience participating in CRM implementations or enterprise technology deployments Strong project coordination and organizational skills with ability to manage multiple priorities and stakeholders Experience facilitating cross-functional meetings, requirements gathering, and implementation tracking activities Familiarity with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems Understanding of business process mapping, operational workflows, and change management principles Strong communication and stakeholder management skills Experience supporting user training, onboarding, and adoption initiatives Detail-oriented with strong documentation and follow-through capabilities Preferred: Experience in manufacturing, B2B, distribution, or commercial operations environments Experience working with CRM implementation partners or system integrators Familiarity with ERP, marketing automation, ecommerce, or customer data platforms Experience with project management tools and methodologies Exposure to data migration, CRM integrations, or enterprise data initiatives PMP, Agile, or related project management certification preferred Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70-$80 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Scrum Master Req number: R7812 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Scrum Master ready to take us to the next level! If you have strong Agile (Scrum/Kanban) expertise, project management experience, and excellent communication skills, and are looking for your next career move, apply now. Job Description We are looking for a Scrum Master with strong IT project management experience to lead and coach Agile teams while simultaneously managing multiple concurrent projects. This role drives sprint execution, oversees cross-functional coordination, and establishes performance metrics to ensure successful, on-time delivery in a fast-paced, team-oriented environment. This position will be a contract and onsite in Miramar, FL. Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future. What You'll Do Act as a team coach and facilitator, driving team success and continuous improvement Establish and monitor team metrics (capacity, throughput, sprint progress) to ensure delivery against sprint goals Lead Agile ceremonies and support teams in achieving high performance Coach and train team members on Scrum framework and Agile methodologies Promote and embody Agile and Scrum values, principles, and best practices Guide teams in backlog management, user story creation, and estimation techniques Support distributed and remote teams to collaborate effectively Foster accountability to commitments and team agreements Communicate and analyze team dashboards (burn-up/down charts, velocity metrics) Drive continuous improvement through retrospectives and data insights Facilitate conflict resolution, decision-making, and team empowerment Build strong relationships and maintain high team engagement and morale What You'll Need Required: Minimum 3 years of scrum master and IT project management experience Experience working in Agile environments with knowledge of Scrum, Kanban, and/or Scaled Agile Experience utilizing tools such as Jira, Confluence and Power BI Strong understanding of backlog tracking, velocity, burndown metrics, and Agile artifacts Experience applying Scrum techniques (retrospectives, handling defects, burndown tracking, etc.) Ability to lead distributed or remote teams effectively Strong communication, facilitation, and mentoring skills Demonstrated leadership in driving accountability, transparency, and team success Skills in conflict resolution, situational awareness, and team empowerment Continuous learning mindset with a focus on Agile/Lean practices Preferred: Experience leading Agile transformations or scaling Agile practices across teams Prior experience in maritime Knowledge of AI Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time, with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $50- $55 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Financial Data Analyst Req number: R6473 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Financial Data Analyst ready to take us to the next level! If you have financial management experience, strong analytical skills and advanced Excel expertise, and are looking for your next career move, apply now. Job Description We are looking for a Financial Data Analyst to track, monitor, analyze, and report on the performance and status of IT Product Construction projects. The role supports portfolio management decision-making by providing insights into project financial performance, resource allocation, risk mitigation, and strategic alignment. The analyst will assist in identifying trends and areas for process improvement, while collaborating with various teams. The role involves working closely with project managers, stakeholders, and executive leadership to develop dashboards, reports, and presentations that facilitate financial transparency and project success. In essence, the Financial Data Analyst acts as a bridge between project data and decision-making, enabling the PMO to effectively manage projects, optimize performance, and achieve strategic objectives. This position will be a contract and onsite in Miramar, FL. Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future. What You'll Do Gather and analyze data from various project management systems and tools to track project performance against key performance indicators (KPIs), budgets, and timelines. Collect, validate, and analyze project data related to schedules, budgets, risks, and resources Develop and distribute regular project reports, dashboards, and other visualizations to communicate project performance to stakeholders. Identify trends, patterns, and issues through data analysis and recommend corrective actions Ensure the accuracy, completeness, and consistency of project data across the PMO Identify opportunities to improve processes based on data analysis and best practices Collaborate with project teams to improve data collection processes and reporting methods. Assist project managers and teams with data-related tasks, such as creating reports, analyzing data, and troubleshooting issues Support the implementation of new reports, tools, and processes. Assist in the development and maintenance of project documentation and data standards Identify and analyze potential risks based on project data and assist in the development of risk mitigation strategies Effectively communicate data insights and recommendations to stakeholders at various levels of the organization Responsible for budget management for the scope they are accountable for. Manage internal labor in collaboration with Project Managers against the budget. Solid understanding of accounting rules for expense and capital activities What You'll Need Required: Bachelor's degree in business, Data Analytics, Information Systems, or related field 5+ years of financial management experience. Experience in forecasting, budgeting, and month-end close activities 5+ years of advanced knowledge/experience with MS Excel Advanced Excel skills, including power-pivots, VLOOKUP, and nesting formulas 5+ years of experience in data analysis, preferably within a PMO or project environment 5+ years of demonstrated experience with data visualization and reporting tools 5+ years of experience communicating with various stakeholders within the organization 3+ years of experience creating presentations in PowerPoint and presenting to executive stakeholders Must be proficient in Microsoft Office (MS Word, Excel, PowerPoint) Experience in data analysis tools like Excel, SQL, Tableau, or Power BI Preferred: Proven experience implementing or improving processes using Excel/data Strong analytical and problem-solving skills Excellent communication and interpersonal skills Experience with Agile, Waterfall, or hybrid project management methodologies Familiarity with project management tools like Jira, Microsoft Project, or Trello Financial analytical skills, including spend curves, burn-rate, and rate-volume analysis Physical Demands Ability to safely and successfully perform essential job functions consistent with the ADA and other standards Sedentary work involving sitting or remaining stationary most of the time with occasional movement around the office Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $40-$45 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Image Verifier, Neurodiverse Solutions Req number: R7277 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Image Verifier ready to take us to the next level! If you have data entry skills (20 wpm) and basic PC skills and are looking for your next career move, apply now. Job Description We are looking for an Image Verifier to process and verify image data with precision and efficiency. This position will be f ull -time and onsite . With employees expected to work onsite 5 days per week in Middletown, PA . This opportunity exists within CAI's Neurodiverse Solutions business unit, all candidates in consideration of positions within CAI's Neurodiverse Solutions must be able to self-disclose that they identify as neurodivergent. Only work authorizations that will not require sponsorship now or in the future will be considered. What You'll Do Process images through VPS to verify previous edits, modify/edit to update, and reject at a 99.9% accuracy rate Process an average of at least 350 images per hour, meeting or exceeding defined productivity standards Identify, document, and notify management of repetitive abnormalities discovered while processing images Perform all job functions in a manner that achieves compliance with established performance measures What You'll Need Required: Candidates must possess a High School diploma or GED At least 6 months of prior work experience in a data entry or similar role in which performance was measured by accuracy Basic PC skills, including data entry skills of at least 20 words per minute Strong written, oral, and interpersonal communication skills Consistent ability to self-manage and effectively complete assigned tasks Consistent reliability and punctuality Must have Pennsylvania residency for the duration of working in this role, and be willing to work within the client's facility near Middletown, PA Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or 824 - 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $14 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.