Quest Diagnostics

Patient Services Rep II - Mobile, AL - Monday-Friday - 7:30-4:30 Job Summary The Patient Services Representative II (PSR II) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate. Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay-up-to date on company communications and assist with the distribution of technical information to the work group. 16.Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP). 17.With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. 18.Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur. 19.Assist with the preparation of schedules for the assigned work group or PSC's. 20.Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. 21.Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. 22.Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. 23.Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance. 24.Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must be able to make decisions based on established procedures and exercise good judgment. 7.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 8.Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice. 9.Capable of handling multiple priorities in a high volume setting. 10.Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting. [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.] Required Education 1.High school diploma or equivalent. 2.Medical training: medical assistant or paramedic training preferred. 3.Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience 1.Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. 2.Minimum 2 years in a Patient Service Center environment preferred. 3.Customer service in a retail or service environment preferred. 4.Keyboard/data entry experience. req89645

Spec, Contracts/RFP- Lenexa, Kansas - Monday to Friday Job Summary: The purpose of the Specialist, Contracts/RFPs role is to support he Commercial Operations organization through ownership of all deliverables required related to internal contract review and management process utilizing Salesforce CRM, DocuSign, and Microsoft Office. The Specialist, Contracts/RFPs will administer the RFPIO database bid request workflow, vet bid requests and respond to select RFPs, RFIs, RFQs and customer questionnaires. Additionally, the role will oversee and maintain the database of standard proposal language, create proposal drafts, and serve as a backup to the Commercial Operations lead for advanced Contract and RFP requests. Duties and Responsibilities: • Intake all internal client contract review requests and evaluate each for necessary requirements needed based on documented, end-to-end, internal contract review process. • Accurately route all internal client contract reviews for redlines as required by the documented process. • Adhere to the required timelines for contract review, send to stakeholders for review and redlines, finalize contract documentation, and execute DocuSign workflow to fully execute the client contract. • Track past and active client contracts within the Salesforce CRM and Microsoft Office and produce regular and ad-hoc reports e.g. contract start/end dates, pricing, SLAs, etc. • Report key contract metrics including TAT, accuracy metrics and adherence to required processes; follow-up with internal stakeholders in support of contracts and reporting. • Assist with contract process audits, quality improvement projects and help develop contracting and RFP process improvements. • Triage requests for RFP/RFI/RFQ responses from Sales to ensure all information required to formulate a proposal is provided. • Perform preliminary assessments of RFPs/RFIs/RFQs to ensure the company participates in only profitable, viable, and appropriate bidding opportunities. • Respond to select RFPs, RFIs, RFQs and customer questionnaires by utilizing corporate-level data and obtaining appropriate feedback and approvals from legal and business leaders. • Maintain web-based database of standard proposal response language, ensuring that all proposal language is reviewed and validated by SMEs, and in line with policies for external communication protocols at Quest Diagnostics. • Adhere to standard processes defining response timelines and submission requirements for each assigned RFP, RFI, RFQ and customer questionnaire. • Identify legal, business, and operational contract terms included in RFPs, RFIs, RFQs, and customer questionnaires and engages business leaders, as necessary. • Prepare response template for each assigned RFP/RFQ based on the customer's specific requirements and by utilizing standard proposal language. • Perform quality control check on proposal drafts (i.e. editing, formatting) • Assume primary responsibility for all tasks associated with print production of client-ready proposals. • Key proposal accountabilities and metrics include assuring bid opportunities are properly reviewed and vetted; assuring all RFP/RFQ response templates are completed by the due date set by the customer; and are submitted on time. • Identify potential bid opportunities by monitoring various government and private website tools. • Support required business reporting through regular tracking and data input into systems like Salesforce and RFPIO. • Serve as a backup to the Commercial Operations lead for advanced Contract and RFP requests as well as a backup to other Commercial Operations team members as needed. • Some travel required. Supervision Exercised: N/A None Qualifications: Education Preferred: • Bachelor's degree or equivalent preferred Work Experience: • 5 years professional business experience, with a demonstrated focus on contract reviews and proposals in coordination with and adherence to organizational process • Corporate paralegal experience a plus • Healthcare experience a major plus Other: • Proficiency in Microsoft Office. • Familiarity with applications like Salesforce and DocuSign a plus • Outstanding interpersonal and written communication skills. • Strong decision-making skills required with the ability to: o Collaborate with others to achieve organizational goals. o Take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. o Anticipate and balance the needs of multiple stakeholders. o Anticipate, embrace, and adopt innovations in digital and technology applications. o Make sense of complex and sometimes contradictory information to effectively solve problems.

Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, we are on a continuous journey of discovery and development. It's this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people. JOB SUMMARY: The primary purpose of this position is to complete insurance applications via telephone for a multiple client companies. This position will be asked to perform the above duties in a language other than English less then 90% of the time. This position is responsible for maintaining the basic level production and quality standards JOB RESPONSIBILITIES: 60% Complete interviews with insurance applicants via telephone by making outbound calls and receiving inbound calls. These interviews will include gathering medical, financial, occupational, and avocation histories. Review and edit information collected during the interview for quality assurance purposes. These interviews may include completing calls through Language Line, TTY, and complete PCU cases. 30% Effectively uses the C4 Call Management System and Avaya phone system by making telephone calls, logging call attempts, documenting information within orders as necessary, and recording call results. Review and edit information collected during the interview for quality assurance purposes. 10% Maintains knowledge necessary to process orders for all customers or clients. N/A Other duties as assigned. N/A Responds to the needs and requests of clients and ExamOne management and staff in a professional and expedient manner. This to include emails, phone queue, and voicemail responses. N/A Observes all compliance policies and safety policies and procedures as outlined in the ExamOne Safety Manual or safety matters included in other special training. Supervision Exercised: This position has no supervisory responsibilities. REVIEWS AND APPROVALS: List the typical decisions that this position is required to make. Please indicate what kinds of constraints, policies and procedures are placed on decision making. Examples of decisions that can be taken without conferring with supervisor. * No decisions may be made without conferring with supervisor. Examples of decisions that can be taken only after conferring with supervisor. * This position must follow standard operating procedures. JOB REQUIREMENTS: Education Preferred: High School Diploma or Equivalent required. Other: Minimum Skills Required * Type 30 wpm * Strong communication skills * Accurate, detail oriented * Proficient teamwork skills * Good work attendance record * Good Organizational skills * Good bilingual skills * Must have good bilingual skills Minimum Skills Preferred * Background in medical terminology Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate in person and on the telephone. The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment and other essential tasks. The employee is frequently required to sit, stand, walk, bend, stoop, crouch and reach with hands and arms. This position infrequently lifts, carries or otherwise moves and positions objects weighing up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Additional Information: Duties and responsibilities, as required by business necessity may by added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.

Histotechnologist I- Denver, Colorado - Monday to Friday 10pm-6:30am JOB RESPONSIBILITIES: Perform routine and non-routine activities involved in the preparation of slides for microscopic evaluation by pathologist(s), according to policies and procedures. Capable of performing all of the duties/responsibilities of a Histotechnician I and II. Ensure proper accessioning and labeling of all tissue samples. Process paperwork associated with accessioning and reporting. Ensure proper tissue processing. Embed processed tissue in paraffin. Perform microtomy of embedded tissue. Prepare slides for routine Hematoxylin and Eosin staining. Perform cover slipping of stained slides either manually or automated. Prepare solutions and reagents for special stain procedures. Obtain and validate tissue used in special stains. Perform all special stain procedures. May prepare solutions and reagents for IHC procedures. May obtain and validate control material used in IHC procedures. May perform IHC testing. Perform filing of finished blocks and slides. Perform routine maintenance and cleaning of equipment and troubleshoot minor equipment failures. Document remedial actions such as repairs or repeated tests. Provide training and guidance to Histotechnicians, students and lab aides. Adhere to laboratory's quality control policies and document all quality control activities. Ensure all corporate safety, quality control and quality assurance standards are met. Ensure compliance with all local, federal, CLIA and CAP regulations. Maintain a clean and well-organized work area. Other duties, as assigned by supervisor. JOB REQUIREMENTS: Education: AA or AS degree or equivalent training and experience Work Experience: 1-3 years experience as a Histotechnician Special Requirements: HT (ASCP) or HTL (ASCP) Physical and Mental Requirements: Ability to stay focused under stressful conditions Can receive constructive feedback Respond to unexpected change without loss of motivation Can work with a team with diversified backgrounds Accept additional responsibilities with a positive attitude Self-discipline Ability for tolerance and stamina Ability to sit in one position for long periods of time. Good motor skills. Hand eye coordination Ability to maintain repetitive motion tasks. Key Word Search: Histology, IHC, Grossing, Embedding, Microtomy, Histotechnician, Histotechnologist

Senior Financial Analyst, Corporate Accounting - Secaucus, NJ Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, we are on a continuous journey of discovery and development. It's this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people. Job Summary: This position will assist in a variety of accounting functions, including monthly close activities, preparation of assigned financial statement schedules and related analyses, internal management reporting and a variety of special projects. The individual must be able to effectively communicate with others inside and outside of the Finance organization, as well as ensure the accuracy, quality and timely completion of financial information. The role is located in Secaucus, NJ. Specific Responsibilities include, but are not limited to: • Prepare insightful business and financial analytics that provides executive management with insight and perspective as to the Company's results. • Record monthly journal entries with appropriate supporting documentation. • Responsible for balance sheet analytics and detailed commentary for inclusion in the monthly management reporting package. • Support Benefits Finance in areas such as Self-Insurance reporting, AIP, GHI and payroll analyses. • Lead projects that improve overall business processes through the optimization of the functions enabling technology platforms. • Collaborate with various Finance functions to automate processes using Robotic Process Automation (RPA) including business case assessment, required documentation, use of automation tools, and coordination with IT.Perform account reconciliations, including appropriate supporting documentation and with innovative use of technology. • Provide assigned schedules for the quarterly Analyst Call Binder that support the preparation of the 10-K/10-Q as well as Audit Fee analysis for quarterly Audit & Finance Committee meetings. • Assist with Budget / Actual Restatements processing and management reporting. • Develop reports using Peoplesoft and Essbase. • Work closely with internal and external auditors to fulfill audit requests. • Participate in the annual SOX testing process. • Assist with Quest Diagnostics' integration and divestiture activities from a financial reporting perspective. Ensure that the general ledger structure for new acquired entities is properly mapped / integrated into the Quest PeopleSoft reporting structure. • Provide leadership to other colleagues including field and other Corporate Finance functions with respect to Quest accounting policies and procedures. • Attend seminars to stay current on technical accounting requirements and increase accounting knowledge. Job Requirements: Incumbent should possess the knowledge, skills and experience usually obtained by, Bachelor's degree in Accounting or Finance. CPA or MBA preferred. 3-5 year's of varied and relevant accounting and finance experience, ideally a mix of large public and private with experience in Corporate Consolidations / Internal Reporting, or External Reporting. Technical accounting and financial reporting acumen. Focus on accuracy, efficiency and continued process improvement. Ability to adapt quickly to changing circumstances and prioritize appropriately. Excellent communication skills (both verbal and written) and presentation skills (to executive levels in the organization). Attention to detail, work independently and can be counted on to follow up on all assignments through completion. Strong computer skills, especially utilizing Microsoft Excel, Power Query/Access, Tableau a plus. Experience with PeopleSoft Financial Systems and Hyperion Essbase. Business partner focused.

Lab II Assoc- Wood Dale, Illinois - Sunday to Thursday JOB SUMMARY : Position accountable for performing various responsibilities associated with routine clinical testing as defined by the specific laboratory departments. The Lab Associate II directly reports to an Operations Supervisor, Unit Supervisor or Lab Manager. This is the second of a three-level job family. JOB RESPONSIBILITIES : 1. Consistently performs simple to highly complex assays utilizing established procedures. 2. Prepares protocols/logs or other appropriate documents for routine and/or non-routine use/assignments. 3. Organizes and prepares clinical specimens for testing; identifies problems and demonstrates ability to resolve appropriately. 4. Prepares testing equipment, performs preventive maintenance, identifies problems, troubleshoots and performs calibrations or function verifications with a high level of competency. 5. Maintains inventory of consumable items including reagents and supplies, unpacks, logs, dates and stores reagents/supplies upon receipt and properly rotates stock for use. 6. Prepares reagents and controls using automated or fixed volume measuring devices. Performs phase-in verifications according to established guidelines. 7. Identifies problems with assays and equipment, troubleshoots and notifies appropriate technical staff. Demonstrates initiative in making suggestions to improve efficiency and productivity and provides consistent feedback. 8.This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position. JOB REQUIREMENTS : Education: BS/BA degree in Life Science discipline or equivalent experience (4 years directly-related lab experience that meets expectations of hiring manager). Work Experience: BS/BA degree in Life Science discipline or equivalent experience (4 years directly-related lab experience that meets expectations of hiring manager). Special Requirements: 1. Computer skills: word processing skills using Windows based software (Word, Excel, etc.). Other automation skills helpful. Typing skills desirable. 2. Lifts light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 10 pounds are lifted and carried frequently; objects in the weight range of 11 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 50 pounds are seldom lifted and carried. Objects exceeding 50 pounds are not to be lifted or carried without assistance.

Job Summary To support Esoteric regional Operations projects in a company wide effort to drive growth, operational excellence and to provide technical and operational expertise to Esoteric labs. This person will work with National and Esoteric Technical Operations leaders to develop standardized processes relating to the management of an efficient workflow, medical quality and reporting of results on equipment and laboratory information systems. Job Duties and Responsibilities • Provide technical expertise and support for Standardization initiatives, including LIS standardization and Esoteric process standardization • Work with Esoteric and National leaders, Local Operations, QIS, and IT to develop interface specifications, test standards, and provide training and support for new equipment, software changes to current platforms, interface functionality enhancements and other LIS standardization initiatives. • Work in regional labs - across multiple esoteric sites with current working knowledge of legacy and standard LIS and workflow processes - to improve and standardize processes relating to the management of workflow and reporting of results on equipment. Responsibility areas: o Define interface requirements, development, testing and training to meet customer requirements. o Audit laboratories for non-conformance to process standardization. o Develop training documents and other tools relating to LIS standards and deployment. o Develop LIS testing protocols o Liaison between national leaders, operations, compliance, QIS, and IT to drive requirements and standards for instrument interfaces o Drive instrument interface standards and functional tools for regional consolidation and QSuite conversion activities o Provide support for equipment choice/software upgrades - esoteric and national leader relations, supplier interaction to determine impact to LIS. o Maintaining supplier relationship in support of instrument workflow standardization and resolve issues relating to interface development. o Work with IT resources to ensure interface requirements are met and coordinate regional testing & training to test systems and applications. o Coordinate resolution with Medical/esoteric leaders/national leaders/QIS/IT/regional ops instrument interface issues o Liaison between operations and suppliers to resolve issues relating to interface development o Assist IT and the lab to resolve issues that surface during process gap analysis, instrument set-up and validations, work with esoteric and national leaders and local operations to mitigate problems. Get final approval on interface documentation. o Drive standardization of testing - esoteric processes and instrument interfaces - platform optimization. o Define interface requirements, development, testing and training to meet 21CFR11 requirements. o Develop training documents and other tools relating to documentation of 21CFR11 compliance Accountabilities / Metrics o Testing processes and standards o quality service, efficiency o Regulatory compliance o Compliance issues o Expense and Capital Management o Adherence to budgets and guidelines Job Requirements- Knowledge, Skills and Experience: 1. Bachelor's degree or equivalent Minimum 5-7 years of experience in Clinical Laboratory environment. Extensive technical knowledge in desired technical discipline testing required. 2. Ability to multi-task 3. Possess excellent analytical skills 4. Ability to work independently or under minimal supervision 5. Must be self-starter 6. Ability to follow verbal or written instructions 7. Effective verbal and written communication 8. Comfortable with making independent decisions 9. Ability to exercise critical thinking and independent judgment in stressful environments 10. Ability to concentrate on tasks 11. Ability to adjust to quickly changing environment 12. Must be detail oriented 13. Must be flexible in schedule, both in days and hours 14. Required to sit for long periods of time for conference calls and travel 15. Possess strong computer skills (i.e. MS Word, Excel & Power Point) Critical Know How and Skill - Selection Criteria 1. Clinical and technical expertise in Lab Operations, standard LIS functionality, instrument interface development, and workflow management 2. Experience with laboratory instrumentation and software (hands-on experience with laboratory automation and interface validation is a plus) 3. Experience with writing and editing SOPs 4. Experience with Process Improvement - QMS Bronze or Silver certification is a plus 5. Excellent oral and written communications skills with both technical and non- technical information 6. Excellent presentation skills 7. Methodical, detail oriented, efficient, organized, highly productive 8. Excellent organizational, time management, analytical, and problem solving skills 9. Ability to work under pressure, managing multiple priorities, and complete tasks on time within a fast paced environment. 10. Positive "Can Do" attitude in approaching challenges 11. Cross systems view 12. Ability to think strategically 13. Ability to effectively collaborate with fellow team members and laboratory managers and staff 14. Effective at handling crisis management and prioritization 15. Up to 60% travel

Admin Asst- Marlborough, Massachusetts - Monday - Friday 8:00 am - 4:00 pm Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, we are on a continuous journey of discovery and development. It's this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people. JOB SUMMARY: Performs secretarial/administrative duties for a Director and/or large staff. This assignment is for Level II or Level III supervisor's responsibility. JOB RESPONSIBILITIES: Level II Responsibilities include: 1. Handles variety of situations independently without supervisor review. 2. Screens calls, visitors, and incoming correspondence. 3. Personally responds to procedural requests. 4. Determines what requests need to be handled by supervisor or team member. 5. May provide support to a small department. 6. Arranges meetings/conferences and assembles materials. 7. Can perform all the responsibilities of Level 1. Level II Responsibilities include: 1. Uses greater judgment/initiative top determines the approach in non-routine situations. 2. Can compose correspondence for supervisor review based on knowledge of department. 3. Prepares special analyses/reports to prepare supervisor or department members for meetings. 4. Interprets and adapts guidelines, including unwritten policies. 5. Can perform all the responsibilities of Level II. JOB REQUIREMENTS: Education: High School Diploma required Work Experience: 2-4 years work experience Special Requirements: Must be proficient in computer skills (i.e. word processing, spreadsheets, etc).

Job Summary To support Esoteric regional Operations projects in a company wide effort to drive growth, operational excellence and to provide technical and operational expertise to Esoteric labs. This person will work with National and Esoteric Technical Operations leaders to develop standardized processes relating to the management of an efficient workflow, medical quality and reporting of results on equipment and laboratory information systems. Job Duties and Responsibilities • Provide technical expertise and support for Standardization initiatives, including LIS standardization and Esoteric process standardization • Work with Esoteric and National leaders, Local Operations, QIS, and IT to develop interface specifications, test standards, and provide training and support for new equipment, software changes to current platforms, interface functionality enhancements and other LIS standardization initiatives. • Work in regional labs - across multiple esoteric sites with current working knowledge of legacy and standard LIS and workflow processes - to improve and standardize processes relating to the management of workflow and reporting of results on equipment. Responsibility areas: o Define interface requirements, development, testing and training to meet customer requirements. o Audit laboratories for non-conformance to process standardization. o Develop training documents and other tools relating to LIS standards and deployment. o Develop LIS testing protocols o Liaison between national leaders, operations, compliance, QIS, and IT to drive requirements and standards for instrument interfaces o Drive instrument interface standards and functional tools for regional consolidation and QSuite conversion activities o Provide support for equipment choice/software upgrades - esoteric and national leader relations, supplier interaction to determine impact to LIS. o Maintaining supplier relationship in support of instrument workflow standardization and resolve issues relating to interface development. o Work with IT resources to ensure interface requirements are met and coordinate regional testing & training to test systems and applications. o Coordinate resolution with Medical/esoteric leaders/national leaders/QIS/IT/regional ops instrument interface issues o Liaison between operations and suppliers to resolve issues relating to interface development o Assist IT and the lab to resolve issues that surface during process gap analysis, instrument set-up and validations, work with esoteric and national leaders and local operations to mitigate problems. Get final approval on interface documentation. o Drive standardization of testing - esoteric processes and instrument interfaces - platform optimization. o Define interface requirements, development, testing and training to meet 21CFR11 requirements. o Develop training documents and other tools relating to documentation of 21CFR11 compliance Accountabilities / Metrics o Testing processes and standards o quality service, efficiency o Regulatory compliance o Compliance issues o Expense and Capital Management o Adherence to budgets and guidelines Job Requirements- Knowledge, Skills and Experience: 1. Bachelor's degree or equivalent Minimum 5-7 years of experience in Clinical Laboratory environment. Extensive technical knowledge in desired technical discipline testing required. 2. Ability to multi-task 3. Possess excellent analytical skills 4. Ability to work independently or under minimal supervision 5. Must be self-starter 6. Ability to follow verbal or written instructions 7. Effective verbal and written communication 8. Comfortable with making independent decisions 9. Ability to exercise critical thinking and independent judgment in stressful environments 10. Ability to concentrate on tasks 11. Ability to adjust to quickly changing environment 12. Must be detail oriented 13. Must be flexible in schedule, both in days and hours 14. Required to sit for long periods of time for conference calls and travel 15. Possess strong computer skills (i.e. MS Word, Excel & Power Point) Critical Know How and Skill - Selection Criteria 1. Clinical and technical expertise in Lab Operations, standard LIS functionality, instrument interface development, and workflow management 2. Experience with laboratory instrumentation and software (hands-on experience with laboratory automation and interface validation is a plus) 3. Experience with writing and editing SOPs 4. Experience with Process Improvement - QMS Bronze or Silver certification is a plus 5. Excellent oral and written communications skills with both technical and non- technical information 6. Excellent presentation skills 7. Methodical, detail oriented, efficient, organized, highly productive 8. Excellent organizational, time management, analytical, and problem solving skills 9. Ability to work under pressure, managing multiple priorities, and complete tasks on time within a fast paced environment. 10. Positive "Can Do" attitude in approaching challenges 11. Cross systems view 12. Ability to think strategically 13. Ability to effectively collaborate with fellow team members and laboratory managers and staff 14. Effective at handling crisis management and prioritization 15. Up to 60% travel

Lab III Assoc- Tucker, Georgia - Tuesday - Saturday JOB SUMMARY: Provides assistance to internal and external clients; relying on excellent communication skills to accomplish job accountabilities. Under direct and constant supervision of licensed personnel assists with routine and or specialized testing. JOB RESPONSIBILITIES: 1. Demonstrate leadership through accountability and collaboration in daily administrative activities. 2. Consistently demonstrate a high level of initiative and problem solving ability on service and production issues. 3. Coordinate efforts to effectively work with others in a way that is productive and promotes cooperation. Recognized as an organized participant or leader of meetings. 4. Demonstrate effective two-way communication with co-workers, immediate manager, suppliers, internal and external customers, via meetings, written and verbal interactions, to create an informed positive environment. 5. Under general supervision and control of a licensed Clinical Laboratory Scientist, serve as a resource for process improvement. 6. Under direct and constant supervision of a licensed Clinical Laboratory Scientist, devotes a reasonable amount of time to assisting with routing and/or specialized testing. 7. Prepares revisions for licensed personnel concerning departmental standard operating procedures and database to accurately reflect the current process. JOB REQUIREMENTS: Education: BS/BA degree in Biological Science or Chemistry (other life science degree coursework will be evaluated). Work Experience: 1. 2 - 3 years' laboratory experience 2. Serve in the capacity of a Lab Associate II Special Requirements: 1. Computer skills: word processing skills using Windows based software (Word, Excel, etc.). 2. Other automation skills helpful. 3. Typing skills desirable. 4. Lifts light to moderately heavy objects.

Scientist Certifying-Positive- Lenexa, Kansas - Tue-Sat noon-8:30PM Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. As a Lab Technician you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Lab Technicians play an essential role in our success and in the services we provide. As a career, we offer a unique opportunity to develop your career with the #1 Diagnostic Lab in the US. We are tech driven, and we're creating the lab of the future - an environment where you can deliver cutting edge diagnostics and help us drive new discoveries and breakthroughs. JOB SUMMARY: To describe the responsibilities of the Positive Certifying Scientist within the Forensic Toxicology Drug Testing Laboratory. This position reports to the Certifying Scientist Supervisor and Responsible Person. A Positive Certifying Scientist reviews analytical data to ensure accuracy, completeness and defensibility of testing results and reporting documents prior to release of a result report. JOB RESPONSIBILITIES: Certify negative and non-negative drug testing results according to the Laboratory?s Standard Operating Procedure (SOP) Manual. Ensure that all test results reported by the laboratory are accurate and legally defensible. Describe the standard drug testing procedures from point of collection to positive certification in a court of law. Interact with clients, medical review officers, call center representatives and sales staff in a professional manner in order to address any questions pertaining to the drug testing process. Interact with laboratory inspectors to demonstrate a detailed working knowledge of the lab SOPS, QC practices, analytical procedures, test theory, reporting procedures, corrective actions and applicable regulations pertaining to screening, confirmation and specimen validity testing. Maintain a working knowledge of the accessioning procedures and protocols to ensure proper specimen and chain of custody handling. Maintain a working knowledge of the theory and practice of all initial tests, adulteration test and confirmation test methods used in the laboratory. Have a thorough understanding of all laboratory: Quality control practices and procedures Data review processes Procedures for interpretation of test results Protocols for reporting results Provide appropriate feedback to the Supervisor and Responsible Person in order to assist in maintaining an accurate SOP. Maintain a thorough understanding of all federal, state and other regulatory requirements as they pertain to all aspects of forensic drug testing. Take proper remedial action in response to test systems being out of control limits or detecting aberrant test or quality control results. Function as a technical resource for department personnel in all sections of the laboratory. Maintaining a working knowledge of all instrumentation associated with the initial test, adulteration test and confirmation test procedures in order to assist in troubleshooting measures. Comply with all safety and regulatory requirements as defined and applicable. Follow work schedule as defined by the Certifying Scientist Supervisor. Actively participate in department meetings by providing constructive feedback. Maintain proficiency in technical testing areas. Participate in records management and retrieval, as required. Other duties as assigned by the Certifying Scientist Supervisor and Responsible Person JOB REQUIREMENTS: A bachelor's degree in the chemical or biological sciences, medical technology, or equivalent. Six years experience in forensic analytical toxicology or equivalent. Knowledge of the methods and procedures used by the laboratory that are relevant to the results that the individual certifies. Training and experience in reviewing and reporting test results, maintenance of chain of custody, and understanding proper remedial action in response to the problems that may arise. Completion of an in-house Certifying Scientist training program and approval by the Laboratory Director to perform independent functions.

Look for more than answers. At Quest, we are on a continuous journey of discovery and development. It's this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast-moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people. As a Senior Bioinformatics and Computational Biology Scientist, you will work for the world leader in the industry, with a career where you will have the opportunity to collaborate and affect change while expanding your leadership skills and technical knowledge. You can make a real impact in a market that is growing and developing. This is an on-site position based in Lewisville, TX. Senior Bioinformatics and Computational Biology Scientist - the role The Senior Bioinformatics and Computational Biology Scientist will evaluate, develop, validate, implement and support new next-generation sequencing (NGS) data analysis technology and technology enhancements, including bioinformatics analysis pipelines, algorithms, testing/validation scripts, and other tools related to genetic diagnostics. This professional will consult on process and technology improvements within R&D, Operations, Quality Assurance and IT departments, and will participate in resolution of support requests where computational biology tools are used. Med Fusion is a Quest Diagnostics Precision Oncology Center of Excellence and a full-service laboratory and clinical trials service organization. Our core oncology products provide specific answers that clinicians need to deliver the appropriate diagnostic and/or prognostic care to oncology patients throughout the United States. As a member of the med fusion/Quest Diagnostics Bioinformatics team, you will focus on general bioinformatics/computational biological needs of the company, interfacing with both R&D and clinical operations. On the R&D side, your projects will revolve around new product development that require massive data profiling and use these features to generate standardized data sets. Standardized data sets are crucial for rapid pipeline development, timely product releases, and reduced validation costs. On the clinical side, you will support Technical and Scientific Directors to resolve challenging cases, provide ad hoc data queries and troubleshoot issues arising with our clinical workflows when needed. In addition, the Senior Bioinformatics and Computational Biology Scientist will: Work in collaboration with key scientific personnel and the Bioinformatics Engineers to build, test, adapt, support and validate clinical-grade variant analysis pipelines Profile NGS data (Illumina/ThermoFisher) for platform-specific patterns and synthetic data modeling Create standardized NGS datasets to be used throughout testing and validation of our ever-expanding clinical-grade pipelines across multiple sites Support R&D and clinical operations with ad hoc data queries, troubleshooting database and data-flow issues Generation of reports (operational support, experimental QC review, client-delivered clinical reports, etc.) Aid in the design and implementation of bioinformatic databases Regularly reports progress and prepares data analyses for internal review Exercises technical leadership in devising approaches to meet project objectives Prepares reports and analysis of results as related to product/process development and improvement Guides and mentors other scientists and project team members to accomplish project objectives Interprets results of analyses and recommends alternative analyses Provides leadership in technical decisions affecting product development issues. Identifies problems, investigates alternatives and recommends possible courses of action Prepares and/or contributes to articles for publication. Presents information at project meetings, scientific meetings or to customers. Attends technical conferences or seminars To qualify, the ideal candidate will have the following skills and experience: B.S. degree (+6 years), M.S. degree (+4 years) or Ph.D. (+2 years) in advanced science, engineering, or computer science degree Demonstrated proficiency in algorithm development for the analysis of large NGS datasets Demonstrated proficiency in programming for compiled languages (C/C++, D, Java) and/or scripting languages (Perl, Python, R, JavaScript, etc.) Demonstrated proficiency in presenting massive amounts of data in a clean and functional way Demonstrated proficiency in manipulating large NGS datasets: data transformation, read trimming, alignment, variant calling, and data store migration Proficiency working in Unix/Linux operating systems required; Cloud, and/or HPC environment strongly preferred Proficiency in commonly used command-line NGS tools (BWA, SAMTools, Bowtie2, Picard, PINDEL, GATK, etc.) Ability to understand and communicate statistical measures for interrogating the quality of data manipulation Demonstrated ability to communicate efficiently and work effectively with a team of scientists Demonstrated capacity for innovation Knowledge of SQL database development a plus Excellent verbal and written communication skills required Project management and/or support experience a plus Apply Today Join us for competitive benefits and development opportunities in a progressive and supportive environment. Help us improve our service, and the experiences of our patients and colleagues. Work with us and together we can be better. Your Quest career. Seek it out. All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.

Director, Business Development Information Ventures Recognized by FORTUNE magazine as one of the "World's Most Admired Companies," Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care. With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index. With 2019 revenues of around $7.7 Billion and approximately 46,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services. The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research. Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions and approximately one third of U.S. physicians - and many of the country's leading hospitals and health systems - relies on Quest Diagnostics healthcare information solutions to foster better patient care and outcomes. Awards/Recognitions FORTUNE magazine's "World's Most Admired Companies" list for 6 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category. Fortune magazine's Fortune 500 list Forbes® Global 2000 Forbes®' America's Best Employers List for third consecutive year Forbes® 2019 America's Best Employers for Women S&P 500 Barron's 500 Member of the Dow Jones® Sustainability World Index Listed in the most recent Newsweek Green Rankings Consistently named one of the best places to work in U.S. business journal rankings Named a DiversityInc Noteworthy Company for third consecutive year Listed on the Disability Equality Index® (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities Named Top 23 'Best Places to Work for LGBTQ Equality' in New Jersey Diagnostic Testing Services Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests - such as total cholesterol, Pap testing and white blood cell count - to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology. Outlook In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics' reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape. Quest Diagnostics' long-term strategy is to become the undisputed world leader in diagnostic testing, information and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation: Deliver Innovative Solutions Leverage their Unparalleled Access and Distribution Network Expand their relationships with large payors and health systems Deliver Superior Patient Experiences Position Description Quest Diagnostics' vision is to empower better health through actionable insights. Information Ventures is an intrapreneurial team that is helping to deliver this vision by providing advanced clinical, financial and operational insights to stakeholders across both the care and therapeutic continuums. Quest provides analytical solutions for leading public health organizations and therapeutics companies in the pre- and post-market as well as for clinical trials design, physician outreach and patient outreach. Quest also provides healthcare solutions for patients, healthcare providers and provider organizations, payers, including: Point-of-Care Analytics to manage gaps in care and drive disease documentation Utilization Management tools, to help organizations optimize their use of diagnostic lab services for the right test, for the right patient at the right time Condition Management tools, to help providers manage specific patient populations Quest leverages considerable set of unique assets to deliver differentiated solutions, including a tremendous clinical repository, relationships with half the countries providers and hospitals in the United States, over 2000 patient service centers, over 650 active EMR interfaces, and approximately 15,000 mobile care professionals. Quest's Big Data environment provides high-recency access to a clinical database goes back to 2005, with an average of 150 million unique patient encounters per year. The successful candidate will be responsible for growing the commercial presence and success of the Clinical Trials solutions for Sponsors, CROs and Patients as well as supporting the growth of our pre- and post-Market Analytics program for Pharma and Public Health entities. Location for this position is flexible within the U.S. Responsibilities Partner with Business Leaders to drive sales with consultative selling approach that includes building trust/credibility with clients and partners, understand client context and business requirements, connecting client needs to our capabilities, and articulate the benefits of Quest Diagnostics data, analytics and professional services Demonstrate strong command of clinical Informatics solutions and understand complexity drivers that may affect pricing and delivery schedules Write and present proposals and executive-level presentations Coordinate with delivery team to meet client needs and grow existing relationships Provide market feedback from clients and prospects on clinical informatics needs and work with analytics team to refine existing solutions and design new ones Work with channel partners to qualify and promote informatics capabilities to existing clients Cultivate client relationships to upsell accounts with new / additional services Understand competitive threats and positioning Participate in marketing activities to drive awareness and strengthen brand for informatics capabilities Participate in strategic planning to grow information business Qualifications Bachelors required, Master's or MBA preferred 5-7 years of market/program development, preferably in the clinical trials and pharma healthcare analytics industry Demonstrated experience writing proposals and closing deals with prospects and existing clients Strong negotiating skills Solid business and financial acumen Exceptionally self-motivated and directed Excellent written and oral communication skills Ability to present ideas in business-friendly and user-friendly language Excellent interpersonal skills Strong cross-functional team player and ability to work in matrix environment Willingness to travel domestically, up to 50% of time Personal Competencies Actions driven by sound strategic thinking Organized self-starter with a focus on results Internal and External selling and negotiating skills Organized multi-tasker All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity. To Apply Please Log In or Register to Upload a Resume and complete the online Application by visiting questdiagnostics.com/careers , clicking "Job Search" and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates to be interviewed.

Forensic Scientist- Lenexa, Kansas - Wednesday to Saturday 5:00 am - 3:30 pm Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. As a Lab Technician you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Lab Technicians play an essential role in our success and in the services we provide. As a career, we offer a unique opportunity to develop your career with the #1 Diagnostic Lab in the US. We are tech driven, and we're creating the lab of the future - an environment where you can deliver cutting edge diagnostics and help us drive new discoveries and breakthroughs. Basic Purpose: The Forensic Scientist I works within the Forensic Toxicology Laboratory and cooperates with and responds to direction from the Supervisor and/ or Group Lead on achieving work objectives. This position reports to and is managed and evaluated by the Department Supervisor. This position is responsible for all aspects of testing of donor specimens including specimen preparation and instrument operation. Duties and Responsibilities: 1. Maintain chain of custody of forensic specimens and follow approved sample handling procedures. 2. Maintain competency in the following areas: follow all written procedures in departmental SOP, prepare and verify performance of all new reagents, ensure that all required calibrators and quality control samples are included in each batch, demonstrate good analytical technique with minimal failed loads, capable of performing routine maintenance of equipment utilized in area of responsibility, capable of programming sequence table for sample analysis, capable of basic data review. 3. Maintain legible and complete documents. 4. Maintain clean and organized work area. 5. Perform and document checks of temperature dependent equipment. 6. Participate in completion of method and/or instrument validation studies to quality standards. 7. Participate in validation of new calibrators, controls and new or modified analytical procedures. 8. Maintain acceptable productivity & quality levels, and notify Supervisor and/or Group Lead of equipment or production problems. 9. Complete assigned continuing education activities and competency verification checks. 10. Follow the direction of the Supervisor and/or Group Lead and adhere to all company and department policies. 11. Complete all required quality control and quality assurance documentation related to job function. 12. Follow work schedule as defined by the Supervisor. 13. Maintain professional work environment. 14. Other duties as assigned by the Supervisor. Supervision Exercised: N/A Qualifications: Education Preferred: Bachelor of Science or Art degree with a minimum of fifteen (15) semester hours in Chemistry, fifteen (15) semester hours in Biology, and three (3) semester hours of Mathematics; or applicable regulatory requirements. Work Experience: • Minimum of one (1) year laboratory experience preferred • Knowledge of methods and procedures used by the laboratory preferred Physical and Mental: • Ability to perform routine and repetitive motions, such as pipetting • Ability to stand or sit for long periods of time Other: N/A

Group Lead Cert Scientist- Lenexa, Kansas - Sunday to Wednesday 12:00pm - 10:30pm JOB SUMMARY : To review chain of custody, analytical data, and documentation of testing processes to ensure accuracy, completeness, and defensibility of test results and reporting documents prior to release of a result report. In addition, to lead certifying scientists and coordinate work and scheduling of certification processes. This position reports to and is evaluated by the Responsible Person. JOB RESPONSIBILITIES : 1) Certify drug testing results according to the Laboratory's Standard Operations Procedure (SOP) Manual. 2) Ensure that all test results reported by the laboratory are accurate and legally defensible. 3) Ensure that all certifying scientists are performing the certification process according to SOP. 4) Schedule and adjust work schedules of certification staff in order to achieve desired service levels. 5) Help to ensure that all certifying scientists maintain: a) the ability to describe the standard drug testing procedures from point of collection to positive certification in a court of law b) the ability to interact with clients, medical review officers, call center representatives and sales staff in a professional manner in order to address any questions pertaining to the drug testing process. c) a working knowledge of the accessioning procedures and protocols to ensure proper specimen and chain of custody handling d) a working knowledge of the theory and practice of all initial tests, adulteration tests and confirmation test methods used in the laboratory e) a through understanding of all laboratory quality control practices and procedures f) a through understanding of the data review process, interpretation of test results and protocols for reporting results g) a through understanding of all federal, state and other regulatory requirements as they pertain to all aspects of forensic drug testing h) the ability to take proper remedial action in response to test systems being out of control limits or detecting aberrant test or quality control results. 6) Provide appropriate feedback to the Responsible Person in order to assist in maintaining an accurate SOP. 7) Maintain the ability to provide corrective feedback to all certification staff to ensure that laboratory and applicable regulatory protocols are followed. 8) Function as a technical resource for department personnel in all sections of the laboratory. 9) Comply with all safety and regulatory requirements as defined and applicable 10) Participate in the training of new personnel when indicated 11) Approve and review payroll and benefit hours for accuracy and completeness 12) Conduct staff meetings on a regular basis to identify and resolve issues and to review quality metrics. 13) Ensure compliance with safety requirements 14) Ensure that staff is reviewed regularly for performance. Provides coaching, as needed. 15) Other duties, as assigned by the Responsible Person JOB REQUIREMENTS : 1. A bachelor's degree in the Toxicology, Chemical. Biological or related discipline. 2. 6+ years of forensic toxicology experience or equivalent, including a minimum of 4 year as a positive certifying scientist in a DHHS certified laboratory. 3. Must meet Nevada requirements for certification as Laboratory Technologist or General Supervisor 4. Detailed knowledge of laboratory SOPs and testing technologies. 5. Detailed knowledge of applicable workplace drug testing Federal and state regulations. 6. Strong communication and leadership skills. 7. Training and experience in performing laboratory testing and reporting, maintenance of chain of custody, and understanding proper remedial action in response to problems with equipment or procedures. 8. Commitment to Customer Satisfaction and Quality processes. 9. Demonstrated ability to adapt as needs of the business change. 10. Completion of an in-house Certifying Scientist training program and approval by the Responsible Person to perform independent functions.

Rep Anatomic Path Resolution- Irving, Texas - MON- FRI Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. As a Lab Technician you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Lab Technicians play an essential role in our success and in the services we provide. As a career, we offer a unique opportunity to develop your career with the #1 Diagnostic Lab in the US. We are tech driven, and we're creating the lab of the future - an environment where you can deliver cutting edge diagnostics and help us drive new discoveries and breakthroughs. Basic Purpose: The Anatomic Pathology Resolution Representative is primarily responsible for resolving issues related to testing and reporting of Histology and Cytology specimens. The incumbent is responsible for retrieving and resolving problematic Histology and Cytology cases. The incumbent complies with all established departmental and company policies and procedures. Duties and Responsibilities: 1. Primarily responsible for resolving issues in regards to testing and reporting of Histology and Cytology specimens 2. Communicate with and educate clients in order to expedite patient results 3. Resolve problematic Histology and Cytology cases 4. Pull and monitor worklists and pending lists 5. Locate missing patient samples 6. Enter Problem Cases (PC & CP) into CCAPS. 7. Provide priority handling of patient samples with limited stability and problems impacting their processing 8. Research, investigate and resolve incoming client faxes/phone calls 9. Provide necessary notification to external and internal clients of any problems or resolutions affecting patient test results 10. Resolve and process Name Mismatches and provide proper notification to client along with follow-up documentation for reporting purposes 11. Demonstrate and convey an understanding of the compliance policies relating to test ordering, test reporting, add-on tests, TNP's, reflex tests and custom panels. This will require the ability to research test ordering information 12. Demonstrate proficiency and understanding of all job duties and SOPs related to problem resolution 13. Other duties as assigned Qualifications: Education: High School Education or equivalent Work Experience: Three (3) years experience in AP Support environment. Knowledge, Skills and Abilities PC skills, including working knowledge of MS Office Strong Data Entry skills Excellent clerical, organizational, phone and communication skills Functional knowledge of medical terminology Strong problems solving skills.

Mgr, Med Quality, Mol Gen- San Juan Capistrano, California - Mon-Fri Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, we are on a continuous journey of discovery and development. It's this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people. Basic Purpose: Evaluation of testing assays for the appropriate laboratory discipline / testing category to identify and mitigate risk. Duties and Responsibilities: Evaluate the development and deployment of testing assays for the appropriate laboratory discipline / testing category. Review / approval of standard operating testing procedures prior to issuance for implementation to help ensure accuracy of testing. Conduct pre-go-live inspections to identify and mitigate risk including but, not limited to: SOP review for practice matching procedure; review of method validation; observation of entire testing process to evaluate the robustness of the assay; appraisal of Quality Control (QC) metrics for sufficient level of acceptability; and technologist interviews and observation on how to address assay issues for out of range QC measures (e.g., out of range QC, assay interference). Investigate quality issues identified within Quest Diagnostics laboratories for the appropriate laboratory discipline / testing category (e.g., quality investigations) and facilitate problem resolution. Act at the direction of Corporate Legal as required. Interface with the discipline's Clinical Franchise to identify high-risk assays for evaluation. Collaborate with National Laboratory Operations and other Quest Diagnostics functions to meet desired outcomes. Support implementation for assays across Quest Diagnostics facilities. Mediate discussions between subject matter experts regarding testing and test systems. Support the development and deployment of standard quality assessment policies and programs. Utilize quality management reports and metrics as required. (e.g. CAP, RQI, PRDP) Maintain knowledge of laboratory regulatory requirements, to include accrediting bodies, federal, state, and local requirements as well as Quest Diagnostics policies. Prepare written communications and deliver presentations as required. Provide technical and consultative support to Laboratory Staff and Quality Assurance Departments. Assist in special projects and activities as required. Apply the Quest Management System approach for daily work and project management. Travel 30-50%, as needed. Supervision Exercised: If applicable, manage any assigned employee(s) reporting to this position Qualifications: Education Preferred: Bachelor's Degree in a Life Science or related field required Master's degree preferred Certification by American Society for Clinical Pathology Board of Registry (ASCP) - desired Certification by American Society for Quality (ASQ) - desired Work Experience: At least eight years successful employment in a clinical /pathology laboratory environment - required Experience in working effectively in an FDA-regulated environment - preferred Experience with quality management system development - required Physical and Mental Requirements: Prolonged sitting at a desk (i.e., operating a computer, telephone use, document review) Walking or standing within the office area to operate other office equipment (i.e. printer / fax) or within the laboratory Required to wear PPE as appropriate when visiting testing locations Must frequently respond to text/email communications and will be required to be aware of ergonomic principles May be required to travel by airplane /train or drive long distances Ability to follow verbal or written instructions and use effective verbal and written communication Other: Competencies Demonstrated ability to influence and create change - required Strong interpersonal communication skills - required Demonstrated strong writing and composition skills - required Demonstrated success in motivating team members to reach objectives - desired Business Process Skills Able to effect Quality Improvement through problem solving skills and knowledge of quality tools - required Able to lead and drive change - required Organization skills--required Project and team management skills - required (Quest Management System skills - preferred) Analytical and problem solving skills - required Computer skills, including standard business software tools and typing - required Able to function in a matrix organization-desired Multi-tasking skills-desired Flexibility to meet continuously changing priorities and challenges

Mgr, Communications-Regional- Marlborough, Massachusetts - M-F Basic Purpose: The individual in this role will report directly through the HR function with a dotted line to the General Manager, as well as a dotted line into the central Communications function. It is expected that the individual will collaborate with, learn from and share best practices among Communications colleagues. The individual in this role will be accountable for planning and executing a regional communication strategy surrounding business priorities such as: 1) a cultural change associated with taking performance higher, driving continuous improvement and optimizing the North Region service delivery model, 2) increased two-way interactive dialogue between leaders and employees at all levels, and 3) cross-functional communications and alignment among teams and departments. Duties and Responsibilities: • Serve as day-to-day communications partner to General Manager and North senior leadership team (SLT). • Develop and executive visibility framework for the GM and SLT in support of the broader, company message. • Partner with senior leaders and middle management to develop and execute an interactive communications strategy for the North Region. • Execute and measure annual, quarterly and monthly communications programs that drive engagement of the company's diverse, multi-shift employee base • Partner with leaders and Human Resources on employee engagement toward a positive cultural shift • Develop key messages based on business priorities (top-down) and develop mechanisms to seek feedback from front-line employees (bottom-up and across departments) • Design a communications approach that is one voice of the Region yet can be customized to meet the needs of individual audience groups such as: varying employee levels, departments, geographies, etc. • Deploy and publish strategic messages in an approach that integrates the following media, including but not limited to: social media, email, in person, tele-conference, town-halls, newsletters, and Video calls, written materials and other innovative techniques • The individual in this role will maintain strong relationships with leaders, employees, Corporate Communications and Human Resources to execute a strategy that leverages corporate messaging, materials and best practices, Human Resources goals and principles, while meeting the unique needs of the regional business. • The individual in this role will use Quest Management Systems (QMS) tools and resources as necessary. • The individual has the ability to perform pulse survey to understand and articulate the pulse of the organization on a periodic basis and enabl Competencies: • Creativity and innovation • Ability to see the big picture and communicate in a clear and concise manner • Excellence in written communications, ability to write persuasively • Ability to use visuals and other non-written means of communicating in presentations • Skilled in best practices around public speaking so as to guide senior leaders effectively • Capability to interact with all levels of the organization; approachable to front-line/hourly, customer facing and lab operations • Ability to work independently, self-directed while also collaborating as part of a larger matrixed team • Ability to motivate and energize employees at levels Qualifications: Education Preferred: • Bachelor's degree in liberal arts, business, communications, media, human resources or organizational development Work Experience: • 7-10 years' experience planning and executing communications, particularly during periods of extensive change. Experience working in large organizations with large numbers of front-line, non-exempt employees is highly preferred Physical and Mental Requirements: • None Other: • Excellent MS Office Skills, especially PowerPoint • Knowledge of internal communication platforms, software and tools is important • Working understanding of external communications, media and social media is a plus • Exceptional written and verbal communications • Excellent interpersonal skills is a must

Mgr, Communications-Regional - Teterboro, New Jersey - Monday - Friday Basic Purpose: The individual in this role will report directly through the HR function with a dotted line to the General Manager, as well as a dotted line into the central Communications function. It is expected that the individual will collaborate, learn from and share best practices among Communications colleagues. The individual in this role will be accountable for planning and executing a regional communication strategy surrounding business priorities such as: 1) a cultural change associated with taking performance higher, driving continuous improvement and optimizing the East service delivery model, 2) increased two-way interactive dialogue between leaders and employees at all levels, and 3) cross-functional communications and alignment among teams and departments. Duties and Responsibilities: • Serve as day-to-day communications partner to General Manager and East senior leadership team. • Develop and executive visibility framework for the GM Senior Leadership Team in support of the broader, company message. • Partner with senior leaders and middle management to develop and execute an interactive communications strategy for the East Region. • Execute and measure annual, quarterly and monthly communications programs that drive engagement of the company's diverse, multi-shift employee base. • Partner with leaders and Human Resources on employee engagement toward a positive cultural shift. • Develop key messages based on business priorities (top-down) and develop mechanisms to seek feedback from front-line employees (bottom-up and across departments). • Design a communications approach that is one voice of the Region yet can be customized to meet the needs of individual audience groups such as: varying employee levels, departments, geographies, etc. • Deploy and publish strategic messages in an approach that integrates the following media, including but not limited to: social media, email, in person, tele-conference, town-halls, newsletters, and other written materials. • The individual in this role will maintain strong relationships with leaders, employees, Corporate Communications and Human Resources to execute a strategy that leverages corporate messaging, materials and best practices, Human Resources goals and principles, while meeting the unique needs of the regional business. • The individual in this role will use Quest Management Systems (QMS) tools and resources as necessary. Competencies: • Creativity and innovation • Ability to see the big picture and communicate in a clear and concise manner • Excellence in written communications, ability to write persuasively • Ability to use visuals and other non-written means of communicating in presentations • Skilled in best practices around public speaking so as to guide senior leaders effectively • Capability to interact with all levels of the organization; approachable to front-line/hourly, customer facing and lab operations • Ability to work independently, self-directed while also collaborating as part of a larger matrixed team Qualifications: Education Preferred: • Bachelor's degree in liberal arts, business, communications, media, human resources or organizational development Work Experience: • 7-10 years' experience planning and executing communications, particularly during periods of extensive change. Experience working in large organizations with large numbers of front-line, non-exempt employees is highly preferred Physical and Mental Requirements: None Other: • Excellent MS Office Skills, especially PowerPoint • Knowledge of internal communication platforms, software and tools is important • Working understanding of external communications, media and social media is a plus • Exceptional written and verbal communications • Effective interpersonal skills is a must

Basic Purpose: Business Development Executive - Informatics Profitably grow revenue from current and new targeted health system and PLS accounts by building relationships with C-suite and key decision-makers, developing comprehensive proposals and delivering value propositions for our analytics solutions and services that result in the award of new and upsell contracts. Duties and Responsibilities: • Target and secure profitable health system reference laboratory business in line with the Company's growth strategy by effectively targeting prospective new accounts. • Understand, promote and leverage the company's enterprise products and service model offerings as part of the overall value proposition. • Create in-depth prospect profiles, build relationships with decision-makers, understand client needs, develop and present proposals to secure new business in analytics and solutions services. • Develop strategies and tactics to penetrate Health System, PLS and National GPO organizations at the C-suite to promote analytics portfolio • Provide in depth knowledge of EMR and LIS interfaces, and integration of analytics capabilities into the workflow of health systems. • At the Health System level, identify additional needs and drive sales of analytics products and new offerings to existing customers • As a subject matter expert, close challenging transactions as a result of executive interactions with Health systems and National GPO organizations. • Develop pricing guidelines, negotiation strategies and contracting requirements for analytics solutions and services integrated into the current health system portfolio of services • Drive adoption, utilization, awareness and value of analytics portfolio within contracted health systems • Provide overall support to new accounts to ensure clients receive highest level of service during their on-boarding phase; transition to account manager and ensure an effective service transition. • Track activity levels and effectiveness of Executive presentations, follow-up, service responsiveness and problem resolution for health systems solution services • Manage relationships with technology partners and primary contacts (sales leader) to ensure strict alignment and effective collaboration resulting in true partnership from technology partner point of view. • Collaborate in market with technology partner to drive sales, value proposition, messaging and closes • Determine call point leadership for each opportunity, i.e.: Quest, hc1, or a joint-call. • Develop and execute strategic plans by bringing together the key people, processes and functions to deliver unique cross-business solutions for individual health system Engage with sales leaders, marketing and operations in developing market plans and value propositions for targeted health systems for both introduction of analytics portfolio solutions and services or upsell opportunities • Maintain a sufficient pipeline of opportunities to ensure a close rate that achieves the annual goal. • Stay abreast of changes in the marketplace impacting customers. Maintain a working knowledge of the company's differentiating products and those of the competitors. Qualifications: Education Preferred: Bachelor's degree in Business, Marketing, Information Technology or the Life Sciences, or Master preferred Work Experience: • 10+ years of experience in the diagnostic healthcare space including account management, consultative sales and C-suite negotiations. 6+ years negotiating agreements with health system executives and National GPO organizations Conceptual-selling experience of healthcare content or related technical, data analytics, informatics, software and/or IT products and value propositions. Experience in SAAS technology sales highly desired Other: • Demonstrated success in generating new sales through C-suite interactions and by providing direction to field resources who report to other leaders. • Demonstrated success at engaging with clients and partners from business leaders to medical professionals in a confidence and persuasive manner. • Knowledge of reference laboratory business as well as typical laboratory benches, tests, operational flow and processes • Knowledge of the healthcare industry, payors and regulations • Understand general economics of B2B business transactions • Track record demonstrating strong "closing" skills and revenue growth • Ability to travel across significant geographical region including by air • Experience with laboratory interfaces, specifically Epic, Cerner, and Allscripts preferred Key Competencies • Business Acumen • Action Oriented • Customer Focus • Presentation Skills • Interpersonal savvy • Planning • Priority Setting • Drive for Results • Negotiating • Creativity • Political Savvy