University Of North Carolina At Chapel Hill
Chapel Hill, North Carolina
Department: Parking - 225401 Career Area : Parking and Transportation Posting Open Date: 09/02/2025 Application Deadline: 09/16/2025 Position Type: Temporary Staff (SHRA) Position Title : Admin Support Specialist Position Number: Vacancy ID: S026062 Full-time/Part-time: Full-Time Temporary Hours per week: 40 Work Schedule: 7:15 AM - 4:15 PM Position Location: North Carolina, US Hiring Range: $21.50/per hour Proposed Start Date: 09/22/2025 Estimated Duration of Appointment: 6 months not to exceed 11 months Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events. Primary Purpose of Organizational Unit: The UNC Chapel Hill Department of Transportation and Parking is an essential part of UNC Chapel Hill and is responsible for coordinating all traffic, parking and transportation services for UNC Chapel Hill's campus. The department strives to provide a high level of service to students, employees and visitors who work, live, and visit the University and UNC Health Care System. Transportation & Parking (T&P), partners with stakeholders and customers to manage this key University infrastructure system effectively and efficiently balancing limited resources and the diverse needs of the campus community. The department manages 10 parking decks and 160 surface parking areas with approximately 23,000 parking spaces providing employee, student, patient/visitor, and event access to the UNC campus. The University and UNC HealthCare System rely on a multi-modal transportation system that is heavily dependent upon local and regional transportation to provide access to the campus and hospitals. UNC partners with local and regional transit agencies to provide fare free at boarding local transit and subsidized regional transit opportunities for employees and students. T&P services and partners include Chapel Hill Transit, Triangle Transit Authority, Piedmont Area Rapid Transit, and Chatham Transit Network in addition to the UNC P2P Express and P2P On-Demand services. T&P also offers a UNC Commuter Alternative Program(CAP) that incentivizes commuting opportunities including off-campus park & ride with frequent transit, Zip Ride (car rental by the hour), Zim Ride (ride sharing service), and van pool subsidy and coordination. T&P plans, manages, and implements traffic, transit, and parking services on a daily basis and during major campus events such as large-scale athletic events, performing arts, Commencement, and VIP visits occurring at UNC. Position Summary: Provide customer service and administrative support to Transportation & Parking customers who need access to campus. Customers include all UNC and UNC Hospital students and employees, and every department. T&P also provides information and options to off-campus parties who need to access campus such as contractors, vendors, consultants working on campus, and campus visitors including prospective students and families, patients and visitors. Position operates in a busy work environment that requires the ability to plan and make independent decisions, handle high-pressure situations, defuse difficult customer service situations, and develop resolutions. Position includes working in Microsoft Office Suite for records, reports, and other office functions, cash handling, deposits, and cashiering to process payments for parking fees and services. This position also provides administrative support to T&P managers, including extracting and organizing data and reports, assisting campus units with transportation and parking requests. Minimum Education and Experience Requirements: High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. Required Qualifications, Competencies, and Experience: Customer service experience. Excellent verbal and written communication skills required; ability to communicate information to diverse individuals or groups; ability to clearly and concisely convey information orally or in writing to individuals or groups to ensure that they understand the information and the message; ability to listen and respond appropriately to others. Computer literacy required, including proficiency Office Suite/Office 365, particularly Word and Excel. Excellent organizational skills and attention to details required. Must be able to work independently, use initiative, and make substantive decisions quickly and within policy. Ability to work in a fast paced, busy environment with diverse populations. Preferred Qualifications, Competencies, and Experience: Experience generating data reports Experience communicating with all customer types via multiple professional platforms (in-person, email, telephone, virtual/video) Special Physical/Mental Requirements: Ability to sit for extended periods of time and perform repetitive tasks (e.g., answering the telephone, typing, computer work). Duties to be performed with or without reasonable accommodation. Campus Security Authority Responsibilities: Not Applicable.
Department: Parking - 225401 Career Area : Parking and Transportation Posting Open Date: 09/02/2025 Application Deadline: 09/16/2025 Position Type: Temporary Staff (SHRA) Position Title : Admin Support Specialist Position Number: Vacancy ID: S026062 Full-time/Part-time: Full-Time Temporary Hours per week: 40 Work Schedule: 7:15 AM - 4:15 PM Position Location: North Carolina, US Hiring Range: $21.50/per hour Proposed Start Date: 09/22/2025 Estimated Duration of Appointment: 6 months not to exceed 11 months Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events. Primary Purpose of Organizational Unit: The UNC Chapel Hill Department of Transportation and Parking is an essential part of UNC Chapel Hill and is responsible for coordinating all traffic, parking and transportation services for UNC Chapel Hill's campus. The department strives to provide a high level of service to students, employees and visitors who work, live, and visit the University and UNC Health Care System. Transportation & Parking (T&P), partners with stakeholders and customers to manage this key University infrastructure system effectively and efficiently balancing limited resources and the diverse needs of the campus community. The department manages 10 parking decks and 160 surface parking areas with approximately 23,000 parking spaces providing employee, student, patient/visitor, and event access to the UNC campus. The University and UNC HealthCare System rely on a multi-modal transportation system that is heavily dependent upon local and regional transportation to provide access to the campus and hospitals. UNC partners with local and regional transit agencies to provide fare free at boarding local transit and subsidized regional transit opportunities for employees and students. T&P services and partners include Chapel Hill Transit, Triangle Transit Authority, Piedmont Area Rapid Transit, and Chatham Transit Network in addition to the UNC P2P Express and P2P On-Demand services. T&P also offers a UNC Commuter Alternative Program(CAP) that incentivizes commuting opportunities including off-campus park & ride with frequent transit, Zip Ride (car rental by the hour), Zim Ride (ride sharing service), and van pool subsidy and coordination. T&P plans, manages, and implements traffic, transit, and parking services on a daily basis and during major campus events such as large-scale athletic events, performing arts, Commencement, and VIP visits occurring at UNC. Position Summary: Provide customer service and administrative support to Transportation & Parking customers who need access to campus. Customers include all UNC and UNC Hospital students and employees, and every department. T&P also provides information and options to off-campus parties who need to access campus such as contractors, vendors, consultants working on campus, and campus visitors including prospective students and families, patients and visitors. Position operates in a busy work environment that requires the ability to plan and make independent decisions, handle high-pressure situations, defuse difficult customer service situations, and develop resolutions. Position includes working in Microsoft Office Suite for records, reports, and other office functions, cash handling, deposits, and cashiering to process payments for parking fees and services. This position also provides administrative support to T&P managers, including extracting and organizing data and reports, assisting campus units with transportation and parking requests. Minimum Education and Experience Requirements: High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. Required Qualifications, Competencies, and Experience: Customer service experience. Excellent verbal and written communication skills required; ability to communicate information to diverse individuals or groups; ability to clearly and concisely convey information orally or in writing to individuals or groups to ensure that they understand the information and the message; ability to listen and respond appropriately to others. Computer literacy required, including proficiency Office Suite/Office 365, particularly Word and Excel. Excellent organizational skills and attention to details required. Must be able to work independently, use initiative, and make substantive decisions quickly and within policy. Ability to work in a fast paced, busy environment with diverse populations. Preferred Qualifications, Competencies, and Experience: Experience generating data reports Experience communicating with all customer types via multiple professional platforms (in-person, email, telephone, virtual/video) Special Physical/Mental Requirements: Ability to sit for extended periods of time and perform repetitive tasks (e.g., answering the telephone, typing, computer work). Duties to be performed with or without reasonable accommodation. Campus Security Authority Responsibilities: Not Applicable.
University Of North Carolina At Chapel Hill
Chapel Hill, North Carolina
Department: WUNC-FM-259000 Career Area: Information Technology Is this an internal only recruitment?: No Posting Open Date : 08/26/2025 Application Deadline: 09/09/2025 Position Type: Permanent Staff (SHRA) Position Title: Technology Support Technician - Advanced Salary Grade Equivalent: DT05 / IT03 Working Title: Technology Support Technician Position Number: Vacancy ID: P020502 Full-time/Part-time Permanent/Time-Limited: Full-Time Permanent Hours per week: 40 Work Schedule: Monday - Friday, 9:00 a.m. - 6:00 p.m. Work Location: Chapel Hill, NC Position Location: North Carolina, US Hiring Range: $65,000 -$75,000 Pay Band Information: To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet . Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. Primary Purpose of Organizational Unit: WUNC Radio provides quality news, information and entertainment programming to a broad listening audience that includes North Carolina, the United States and the world. WUNC serves North Carolinians from Greensboro to the Outer Banks through a network of ten stations. Position Summary: The Technology Support Technician/Advanced position reports directly to the IT Director and provides technical expertise and support in the areas of broadcasting, IT, and project management at WUNC Radio. This is an essential IT role as the incumbent ensures the critical IT components required for broadcast transmissions, computing and networking systems and the overall IT security protocols are monitored and well maintained to prevent disruptions in the station's day-to-day operations. This position serves as the first point of contact for IT support with responsibilities ranging from installation, maintenance, and diagnostics of computer components, hardware, software and networking to assisting Engineering with broadcast systems integrations which update/maintain equipment to prevent delays or a loss of programming due to technical difficulties. Technical support may be provided on-site and/or remotely as requests for support are submitted via help tickets or directly in critical situations or by supervisor. The position is proactive in expanding their knowledge and educating staff on technical advances by providing feedback and assistance on software or hardware issues and preventive maintenance. Although the incumbent works independently, this position is part of an IT team that maintains WUNC's IT infrastructure and network systems in multiple locations which consist of Chapel Hill (primary), Durham, Raleigh, Fayetteville, Greensboro and the Outer Banks. This position solidifies the ability to ensure optimal broadcasting and technical support as it is vital to sustain the broadcasting and administrative operations of a listener supported station. This position is part of the team serving as backup to the Chief Operator/Engineer. This may involve remote access to transmitter site systems, work on the transmitter computers that help manage all hardware at each site. This position will also help manage the remote satellite receivers that carries our signal. The work schedule may include weekends, occasional holidays and varied hours to support technical operations with travel between studio and equipment locations. Minimum Education and Experience Requirements: Graduation from high school and one year in the field of technology related to the position's role. - Computer coursework may be substituted year-for- year for the required experience; or an equivalent combination of education and experience. - Journey level requires an additional six months experience - Advanced level requires an additional one year of experience. Required Qualifications, Competencies, and Experience: Excellent analytical and problem-solving skills with attention to details Ability to explain technical issues to technical and non technical staff Driver's license Network security and firewall management Thorough understanding of Local Area Network (LAN), Wide Area Network (WAN), Wireless Local Area Network (WLAN), and TCP/IP technologies Diagnose, troubleshoot, and implement solutions for hardware and software In-depth knowledge of MS, Mac, and Linux operating systems Proficient with Google Suite, Microsoft systems and/or other project management software Work on scheduled projects outside of regular office hours as necessary and respond to afterhours emergencies Proficient verbal and written communication skills Proficient interpersonal and customer service skills Preferred Qualifications, Competencies, and Experience: Advanced degree beyond high school in a related IT field and at least 2-3 years experience Experience monitoring satellite feed. Experience with digital and radio broadcast technologies. Special Physical/Mental Requirements : Sitting, standing, walking, bending, stooping for extended periods of time Must be able to lift and/or move heavy objects occasionally Use tools or equipment requiring a high degree of dexterity Prioritize tasks, meet deadlines and accomplish a variety of tasks under pressure Read, analyze, and interpret technical and professional documentation Define problems, collect data, establish facts and draw conclusions Present information effectively in response to questions from staff, contractors, and vendors Ability to work independently and on a team Self-motivated with the ability to take initiative in identifying and resolving problems independently and manage time effectively. Campus Security Authority Responsibilities: Not Applicable. Position/Schedule Requirements: Evening work occasionally, Night work occasionally, On-call, Overtime occasionally, Weekend work occasionally
Department: WUNC-FM-259000 Career Area: Information Technology Is this an internal only recruitment?: No Posting Open Date : 08/26/2025 Application Deadline: 09/09/2025 Position Type: Permanent Staff (SHRA) Position Title: Technology Support Technician - Advanced Salary Grade Equivalent: DT05 / IT03 Working Title: Technology Support Technician Position Number: Vacancy ID: P020502 Full-time/Part-time Permanent/Time-Limited: Full-Time Permanent Hours per week: 40 Work Schedule: Monday - Friday, 9:00 a.m. - 6:00 p.m. Work Location: Chapel Hill, NC Position Location: North Carolina, US Hiring Range: $65,000 -$75,000 Pay Band Information: To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet . Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. Primary Purpose of Organizational Unit: WUNC Radio provides quality news, information and entertainment programming to a broad listening audience that includes North Carolina, the United States and the world. WUNC serves North Carolinians from Greensboro to the Outer Banks through a network of ten stations. Position Summary: The Technology Support Technician/Advanced position reports directly to the IT Director and provides technical expertise and support in the areas of broadcasting, IT, and project management at WUNC Radio. This is an essential IT role as the incumbent ensures the critical IT components required for broadcast transmissions, computing and networking systems and the overall IT security protocols are monitored and well maintained to prevent disruptions in the station's day-to-day operations. This position serves as the first point of contact for IT support with responsibilities ranging from installation, maintenance, and diagnostics of computer components, hardware, software and networking to assisting Engineering with broadcast systems integrations which update/maintain equipment to prevent delays or a loss of programming due to technical difficulties. Technical support may be provided on-site and/or remotely as requests for support are submitted via help tickets or directly in critical situations or by supervisor. The position is proactive in expanding their knowledge and educating staff on technical advances by providing feedback and assistance on software or hardware issues and preventive maintenance. Although the incumbent works independently, this position is part of an IT team that maintains WUNC's IT infrastructure and network systems in multiple locations which consist of Chapel Hill (primary), Durham, Raleigh, Fayetteville, Greensboro and the Outer Banks. This position solidifies the ability to ensure optimal broadcasting and technical support as it is vital to sustain the broadcasting and administrative operations of a listener supported station. This position is part of the team serving as backup to the Chief Operator/Engineer. This may involve remote access to transmitter site systems, work on the transmitter computers that help manage all hardware at each site. This position will also help manage the remote satellite receivers that carries our signal. The work schedule may include weekends, occasional holidays and varied hours to support technical operations with travel between studio and equipment locations. Minimum Education and Experience Requirements: Graduation from high school and one year in the field of technology related to the position's role. - Computer coursework may be substituted year-for- year for the required experience; or an equivalent combination of education and experience. - Journey level requires an additional six months experience - Advanced level requires an additional one year of experience. Required Qualifications, Competencies, and Experience: Excellent analytical and problem-solving skills with attention to details Ability to explain technical issues to technical and non technical staff Driver's license Network security and firewall management Thorough understanding of Local Area Network (LAN), Wide Area Network (WAN), Wireless Local Area Network (WLAN), and TCP/IP technologies Diagnose, troubleshoot, and implement solutions for hardware and software In-depth knowledge of MS, Mac, and Linux operating systems Proficient with Google Suite, Microsoft systems and/or other project management software Work on scheduled projects outside of regular office hours as necessary and respond to afterhours emergencies Proficient verbal and written communication skills Proficient interpersonal and customer service skills Preferred Qualifications, Competencies, and Experience: Advanced degree beyond high school in a related IT field and at least 2-3 years experience Experience monitoring satellite feed. Experience with digital and radio broadcast technologies. Special Physical/Mental Requirements : Sitting, standing, walking, bending, stooping for extended periods of time Must be able to lift and/or move heavy objects occasionally Use tools or equipment requiring a high degree of dexterity Prioritize tasks, meet deadlines and accomplish a variety of tasks under pressure Read, analyze, and interpret technical and professional documentation Define problems, collect data, establish facts and draw conclusions Present information effectively in response to questions from staff, contractors, and vendors Ability to work independently and on a team Self-motivated with the ability to take initiative in identifying and resolving problems independently and manage time effectively. Campus Security Authority Responsibilities: Not Applicable. Position/Schedule Requirements: Evening work occasionally, Night work occasionally, On-call, Overtime occasionally, Weekend work occasionally
