Northrop Grumman Federal Credi

Job Description Job Description Join Our Team! We are seeking a motivated, service-driven Mortgage Loan Originator to join our mortgage lending team. This role is responsible for originating residential mortgage loans, managing inbound member inquiries, and guiding applicants through the mortgage process from application through closing. The ideal candidate has a proven track record in mortgage lending, strong knowledge of mortgage guidelines, and a passion for delivering exceptional member service. What You'll Do • Manage and respond to daily inbound mortgage leads and member inquiries. • Conduct outbound calling campaigns to generate new mortgage loan opportunities. • Interview members and accurately complete mortgage loan applications. • Evaluate borrower qualifications by reviewing credit reports, income documentation, assets, and other required financial information. • Match members with the most appropriate mortgage products based on their financial needs and goals. • Run credit checks and Desktop Underwriter (DU) findings to determine loan eligibility. • Collect, review, and organize required documentation, including tax returns, W-2s, pay stubs, mortgage statements, purchase contracts, and asset documentation. • Prepare complete loan packages for submission to underwriting and processing. • Deliver loan disclosures, loan estimates, and other required compliance documentation. • Maintain compliance with all mortgage lending regulations and credit union policies. • Manage an active pipeline to ensure loans progress efficiently toward closing. • Serve as the primary point of contact for members throughout the mortgage process. • Communicate effectively with real estate agents, escrow officers, title companies, underwriters, processors, and internal departments. • Provide regular status updates and exceptional service throughout the loan process. Qualifications • Minimum of 2 years of mortgage loan origination experience. • Bachelor's Degree preferred; equivalent experience may be considered. • Active Nationwide Mortgage Licensing System (NMLS) registration required. • Experience with Encompass Loan Origination System (LOS) preferred. • Strong understanding of mortgage lending guidelines, compliance requirements, and secondary market standards. • Experience running Desktop Underwriter (DU) and analyzing borrower credit profiles. • Proven ability to meet or exceed loan production goals. • Proficiency in Microsoft Outlook, Word, and Excel. • Excellent communication, relationship-building, and customer service skills. • Strong organizational and time-management abilities. • Ability to work independently while collaborating effectively within a team environment. • Detail-oriented with the ability to manage multiple priorities in a fast-paced setting. What We're Looking For The ideal candidate is self-motivated, sales-oriented, and committed to delivering an exceptional member experience. You thrive in a performance-driven environment, enjoy helping members achieve homeownership goals, and can effectively manage a loan pipeline from application through closing. Why Join Us? • Competitive compensation package • Opportunity to grow within a respected financial institution • Supportive team environment • Meaningful work helping members achieve their homeownership goals • Professional development and career advancement opportunities Apply Today If you're an experienced Mortgage Loan Originator who is passionate about helping members secure the right mortgage solution while delivering outstanding service, we'd love to hear from you. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k)-profit sharing plan with employer matching. Compensation and Job Title is commensurate with experience and may fall under the following pay ranges: Mortgage Loan Originator- $30.22/hr to $36.00/hr Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn. NGFCU is an Equal Opportunity Employer Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records. Monday through Friday 9:00 am to 6:00 pm