BSC Industries Inc
Westbrook, Maine
Job Description Job Description Description: About BSC Industries For decades, companies have relied on BSC Industries to keep their operations running. We've earned that trust by combining deep product expertise with strong supplier partnerships - delivering the right solutions, at the right time, on the right terms. Our customers choose us because we understand their challenges, move quickly to solve them, and consistently deliver results. Today, BSC is in an exciting period of rapid growth. We are expanding our reach, strengthening our capabilities, and investing in our people to meet increasing demand across the markets we serve. Our growth creates real opportunity - for driven sales professionals, problem-solvers, and relationship builders who want to make an impact and help accelerate our momentum. At BSC, you're not just filling a role - you're helping customers succeed, building lasting partnerships, and contributing to a company that is scaling with purpose. If you're energized by growth, motivated by results, and excited to be part of a high-performance team with strong industry roots and ambitious forward vision, BSC Industries is a place where you can build a meaningful and upward-moving career. Job Summary We are seeking an experienced and dynamic Branch Manager to oversee the overall success of our branch. This role is pivotal in driving profitability, generating sales, and leading a high-performing team. As a Branch Manager, you will be responsible for ensuring exceptional customer service and managing branch operations effectively. Key Responsibilities Leadership & Sales Management: Lead and motivate the inside sales team to retain current customers and attract new, profitable clients. Customer Service: Ensure a high level of customer satisfaction through effective resolution of product delivery issues, troubleshooting, and onsite technical assistance. Assume the role of lead customer service contact for key accounts entailing quoting, order entry, purchase order entry, and expediting. Purchasing: Oversee all purchasing activity for the branch to ensure 100% on-time delivery to customers Operations: Oversee and manage the warehouse operation Value Add: Oversee and manage branch value added operations including electro-mechanical assembly operation, valve bank assembly, and VMI programs Supplier Relations: Maintain and nurture key relationships with local suppliers to support branch operations. Planning & Strategy: Develop and implement short- and long-term plans to meet customer needs and achieve branch-specific goals. Financial Oversight: Manage all financial aspects including sales, expenses, and asset control. Team Supervision: Directly supervise the inside sales team, warehouse team, and assembly team ensuring their alignment with branch objectives. Hiring, training, and developing branch personnel. Requirements: Qualifications and Experience Leadership Skills: Proven ability to lead, communicate, and manage people effectively. Analytical Skills: Strong analytical and mathematical skills for financial management and problem-solving. Industry Experience: 5 to 7 years of experience in sales or operations in the Industrial Supply Industry. Ideally this would include applying bearing, power transmission, and automation components to solve industrial applications. Experience outside the distribution industry will also be considered including operations, procurement, and sales in a manufacturing environment. Organizational Skills: Highly reliable with exceptional organizational skills and attention to detail. Technical Skills: High proficiency in computer use, including all ERP functions, email communication, and report generation. Must possess a high degree of mechanical aptitude and the ability to multi-task. Experience with Epicor Prophet 21 or similar distribution software preferred, but not required Working knowledge of Microsoft Office suite, especially Outlook, Word, and Excel Education: Associate degree or two-year college equivalent preferred but not required EEO Statement BSC Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact Human Resources. PI89574c80cc4f-9656
Job Description Job Description Description: About BSC Industries For decades, companies have relied on BSC Industries to keep their operations running. We've earned that trust by combining deep product expertise with strong supplier partnerships - delivering the right solutions, at the right time, on the right terms. Our customers choose us because we understand their challenges, move quickly to solve them, and consistently deliver results. Today, BSC is in an exciting period of rapid growth. We are expanding our reach, strengthening our capabilities, and investing in our people to meet increasing demand across the markets we serve. Our growth creates real opportunity - for driven sales professionals, problem-solvers, and relationship builders who want to make an impact and help accelerate our momentum. At BSC, you're not just filling a role - you're helping customers succeed, building lasting partnerships, and contributing to a company that is scaling with purpose. If you're energized by growth, motivated by results, and excited to be part of a high-performance team with strong industry roots and ambitious forward vision, BSC Industries is a place where you can build a meaningful and upward-moving career. Job Summary We are seeking an experienced and dynamic Branch Manager to oversee the overall success of our branch. This role is pivotal in driving profitability, generating sales, and leading a high-performing team. As a Branch Manager, you will be responsible for ensuring exceptional customer service and managing branch operations effectively. Key Responsibilities Leadership & Sales Management: Lead and motivate the inside sales team to retain current customers and attract new, profitable clients. Customer Service: Ensure a high level of customer satisfaction through effective resolution of product delivery issues, troubleshooting, and onsite technical assistance. Assume the role of lead customer service contact for key accounts entailing quoting, order entry, purchase order entry, and expediting. Purchasing: Oversee all purchasing activity for the branch to ensure 100% on-time delivery to customers Operations: Oversee and manage the warehouse operation Value Add: Oversee and manage branch value added operations including electro-mechanical assembly operation, valve bank assembly, and VMI programs Supplier Relations: Maintain and nurture key relationships with local suppliers to support branch operations. Planning & Strategy: Develop and implement short- and long-term plans to meet customer needs and achieve branch-specific goals. Financial Oversight: Manage all financial aspects including sales, expenses, and asset control. Team Supervision: Directly supervise the inside sales team, warehouse team, and assembly team ensuring their alignment with branch objectives. Hiring, training, and developing branch personnel. Requirements: Qualifications and Experience Leadership Skills: Proven ability to lead, communicate, and manage people effectively. Analytical Skills: Strong analytical and mathematical skills for financial management and problem-solving. Industry Experience: 5 to 7 years of experience in sales or operations in the Industrial Supply Industry. Ideally this would include applying bearing, power transmission, and automation components to solve industrial applications. Experience outside the distribution industry will also be considered including operations, procurement, and sales in a manufacturing environment. Organizational Skills: Highly reliable with exceptional organizational skills and attention to detail. Technical Skills: High proficiency in computer use, including all ERP functions, email communication, and report generation. Must possess a high degree of mechanical aptitude and the ability to multi-task. Experience with Epicor Prophet 21 or similar distribution software preferred, but not required Working knowledge of Microsoft Office suite, especially Outlook, Word, and Excel Education: Associate degree or two-year college equivalent preferred but not required EEO Statement BSC Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact Human Resources. PI89574c80cc4f-9656
BSC Industries Inc
Westbrook, Maine
Job Description Job Description Description: Job Summary The Inside Sales Representative is responsible for directly supporting the Outside Sales team by maintaining proactive communication with customers, providing responsive service, and recommending the right products and solutions. This role plays a key part in strengthening customer relationships, driving revenue, and ensuring a seamless customer experience through timely support, collaboration, and technical understanding of our product offerings. Requirements: Key Responsibilities Maintain proactive communication with strategic accounts by supporting Outside Sales on account plans and key initiatives, identifying new opportunities, and providing timely follow-up on quotes, open orders, backorders, and customer requests. Recommend products and solutions based on customer needs while preparing accurate, timely quotes, assisting with pricing and availability, managing product substitutions, and identifying upsell and cross-sell opportunities. Process orders, returns, and credits while coordinating with internal teams to resolve inventory or delivery issues, maintaining accurate CRM/ERP documentation, and preparing materials and reports to support Outside Sales. Deliver prompt, professional customer service across all channels by resolving issues quickly, escalating when needed, and serving as a customer advocate while balancing business requirements. Work closely with Outside Sales by aligning on communication strategies and territory activity, participating in joint interactions when appropriate, and sharing customer insights to support continuous improvement and sales strategy development. Qualifications High school diploma required; associate or bachelor's degree preferred. 1-3 years of inside sales, customer service, or distribution experience (industrial distribution preferred). Strong communication, relationship-building, and problem-solving skills. Ability to work proactively, manage competing priorities, and follow through consistently. Experience with ERP/CRM systems (Prophet 21 preferred). Basic understanding of mechanical or industrial products a plus. Strong attention to detail and comfort working with quotes and pricing. Why This Role Matters The Inside Sales Representative is essential to strengthening customer relationships and enabling the Outside Sales team to focus on growth. By providing proactive communication, accurate quoting, and responsive support, this role helps deliver an exceptional customer experience while driving strategic account success. PI704953f5-
Job Description Job Description Description: Job Summary The Inside Sales Representative is responsible for directly supporting the Outside Sales team by maintaining proactive communication with customers, providing responsive service, and recommending the right products and solutions. This role plays a key part in strengthening customer relationships, driving revenue, and ensuring a seamless customer experience through timely support, collaboration, and technical understanding of our product offerings. Requirements: Key Responsibilities Maintain proactive communication with strategic accounts by supporting Outside Sales on account plans and key initiatives, identifying new opportunities, and providing timely follow-up on quotes, open orders, backorders, and customer requests. Recommend products and solutions based on customer needs while preparing accurate, timely quotes, assisting with pricing and availability, managing product substitutions, and identifying upsell and cross-sell opportunities. Process orders, returns, and credits while coordinating with internal teams to resolve inventory or delivery issues, maintaining accurate CRM/ERP documentation, and preparing materials and reports to support Outside Sales. Deliver prompt, professional customer service across all channels by resolving issues quickly, escalating when needed, and serving as a customer advocate while balancing business requirements. Work closely with Outside Sales by aligning on communication strategies and territory activity, participating in joint interactions when appropriate, and sharing customer insights to support continuous improvement and sales strategy development. Qualifications High school diploma required; associate or bachelor's degree preferred. 1-3 years of inside sales, customer service, or distribution experience (industrial distribution preferred). Strong communication, relationship-building, and problem-solving skills. Ability to work proactively, manage competing priorities, and follow through consistently. Experience with ERP/CRM systems (Prophet 21 preferred). Basic understanding of mechanical or industrial products a plus. Strong attention to detail and comfort working with quotes and pricing. Why This Role Matters The Inside Sales Representative is essential to strengthening customer relationships and enabling the Outside Sales team to focus on growth. By providing proactive communication, accurate quoting, and responsive support, this role helps deliver an exceptional customer experience while driving strategic account success. PI704953f5-