Kerby & Cristina Real Estate Experts

Job Description Job Description At Kerby & Cristina Real Estate Experts, we believe great businesses are built by people who genuinely care about others. We're looking for an Office Manager who finds joy in making life easier for the people around them. Someone who notices the little things, anticipates needs before they're asked, and loves creating an environment where clients, agents, and team members feel supported, cared for, and set up for success. This role is the heartbeat of our office. You'll be the person who keeps everything running smoothly behind the scenes, ensures no detail falls through the cracks, and helps create an exceptional experience for everyone who walks through our doors. Whether it's making sure the coffee is ready in the morning, coordinating a thoughtful gift for a client, planning a team event, or solving a last-minute problem, you'll be the kind of person who says, "I've got it." If you're energized by helping others, take pride in organization and execution, and love creating order out of chaos, we'd love to meet you. What You'll Do: Create an Exceptional Office Experience Prepare the office each morning and ensure common areas are welcoming, clean, and professional Manage office phones, email inboxes, mail, deliveries, and daily office operations Coordinate building maintenance, repairs, security systems, and office technology Ensure office supplies, equipment, and materials are always stocked and organized Care for Clients & Team Members Coordinate thoughtful client and agent gifts for life events, closings, and special occasions Create and send thank-you cards and other client appreciation items Serve as a resource and support person for agents, leadership, and team members Help create a positive, welcoming environment where people feel valued and cared for Keep the Team Organized & Supported Assist leadership with administrative projects and special initiatives Coordinate internal meetings, team events, trainings, and celebrations Manage calendars, vendors, venues, food orders, and event logistics Execute projects and follow through until every detail is completed Manage Inventory & Operations Maintain office equipment, technology, signage, and marketing materials Manage ordering, tracking, and organization of office inventory Prepare and distribute materials for agents, remote employees, and team initiatives Track expenses and maintain accurate records What Success Looks Like: Team members consistently say, "That was easy." Clients feel cared for and appreciated. The office runs smoothly and professionally every day. Tasks are completed accurately, on time, and with excellent follow-through. Leadership and agents have greater capacity because they know they can count on you. Problems are solved before they become emergencies. The office atmosphere is positive, welcoming, and supportive. Who We're Looking For: You may be a great fit if: You genuinely enjoy helping people and making their lives easier You are naturally thoughtful, proactive, and service-minded You love organization, checklists, and creating systems that work You notice details others miss You take pride in following through and closing the loop You thrive in a fast-paced environment where every day looks a little different You enjoy being the person everyone can rely on Qualifications Previous office management, administrative, operations, hospitality, customer service, or real estate experience preferred Strong proficiency in Microsoft Office and Google Workspace Strong organizational and time management skills Excellent written and verbal communication skills Ability to manage multiple priorities and deadlines simultaneously Strong problem-solving skills and a proactive mindset Ability to maintain confidentiality and professionalism Comfortable learning new systems, technology, and processes Ability to lift and move office supplies and materials up to 50 pounds Our Ideal Candidate More than anything, we're looking for someone with a servant's heart. The right person for this role gets satisfaction from helping others succeed, enjoys creating memorable experiences, and takes pride in being the person who makes everything run a little smoother. If you love caring for people, solving problems, and creating order behind the scenes, this could be the perfect fit for you. Company Description When you join Kerby & Cristina Real Estate Experts, you're not just getting a job, you're stepping into a growth journey. We're one of the top real estate teams in the Twin Cities, with over 7,500 homes sold and a proven track record of helping clients and team members achieve incredible results. What really sets us apart is our culture. We believe in hustle with heart, working hard, caring deeply, and always having fun while doing it. Every team member is supported with proven systems, world-class training, and a leadership team that genuinely invests in your success. Our Core Values: Be Humble Be a Hustler Grow & Learn Positive Attitude Never Problems, Only Solutions Company Description When you join Kerby & Cristina Real Estate Experts, you're not just getting a job, you're stepping into a growth journey. We're one of the top real estate teams in the Twin Cities, with over 7,500 homes sold and a proven track record of helping clients and team members achieve incredible results. What really sets us apart is our culture. We believe in hustle with heart, working hard, caring deeply, and always having fun while doing it. Every team member is supported with proven systems, world-class training, and a leadership team that genuinely invests in your success. Our Core Values: Be Humble Be a Hustler Grow & Learn Positive Attitude Never Problems, Only Solutions