Worcester Center for Performing Arts Inc

Job Description Job Description Position Title: Facilities & Building Lead Department: Facilities FLSA Designation: Full Time, Non-Exempt Supervises: Oversees vendors and contractors as needed POSITION PURPOSE: The Facilities & Building Lead supports the daily operation, maintenance, and cleanliness of the theatre, conservatory, JMAC, and related spaces. This role serves as a hands-on lead responsible for building upkeep, minor repairs, vendor coordination, and event support while ensuring spaces are safe, functional, and maintained to a high standard. The position provides experienced, on-site facilities leadership and supports continuity of operations across multiple buildings. ESSENTIAL FUNCTIONS: The following list of essential job functions is not exhaustive and may be supplemented as necessary. Perform and coordinate daily building maintenance, repairs, and preventative maintenance across all facilities, including theatre, conservatory, event spaces, and administrative areas. Serve as a point of contact for cleaning vendors and service providers, including monitoring quality, addressing issues in real time, and escalating concerns as needed. Support oversight of cleaning schedules, supplies, and equipment to ensure consistent cleanliness and safety standards. Complete hands-on repairs, troubleshooting, furniture assembly, and minor construction or patchwork as needed. Coordinate and support setup and breakdown for performances, rehearsals, classes, rentals, and special events, including tables, chairs, portable bars, and equipment. Assist with vendor coordination, contract support, purchasing, and inventory tracking related to facilities and building operations. Respond to building issues, emergencies, and maintenance requests in a timely and professional manner. Maintain organization of facilities, workspaces, storage areas, tools, and supplies. Support snow removal, flooding response, and seasonal building needs as required. Collaborate with the Facilities & Building Supervisor and internal departments to ensure facilities needs align with operational priorities. Perform other duties as assigned. Adhere to the organization's values at all times and in all interactions with staff, volunteers, students, patrons, and members of the public. Fully comply with the organization's rules and regulations for the safe and efficient operation of all spaces. SKILLS AND SPECIFICATIONS: The employee must possess the following knowledge, skills, and abilities and be able to demonstrate that they can perform the above responsibilities and essential functions to a high level of competency, with or without reasonable accommodation. Ability to work a full-time schedule that may include early mornings, evenings, and weekends based on performance schedules, conservatory, and event schedules. Ability to read, listen, and communicate in English proficiently, both verbally and in writing. Proficient in Microsoft Office and use of the internet. Strong organizational and time management skills. Ability to manage multiple tasks and priorities in a fast-paced, operational environment. Ability to work independently while coordinating closely with supervisors, peers, and vendors. Strong problem-solving skills and sound judgment when responding to building issues. Ability to effectively work with internal and external customers with professionalism, patience, and tact. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. Ability to stand for long periods of time and climb stairs repeatedly. Ability to move throughout theatre environment and building, and continuously perform essential functions for an extended period of time. Ability to walk, stand, climb, kneel, reach, crawl, push, pull, and twist in some instances. Ability to lift and carry up to 50 lbs. continuously. EDUCATION AND QUALIFICATIONS: High school diploma or equivalent Previous facilities experience required Previous building management experience preferred