PCC MEDICAL HOLDINGS LLC
Lake Worth, Florida
Job Description Job Description Job Title: Office Manager Reports to: Regional Manager/Operations Manager PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing company of primary medical offices throughout the country. Specializing in family medicine and the Medicare population, we have grown to more than 50 clinics, 90 providers, and 500 employees spanning Florida, Georgia, South Carolina and Texas. Our goal is to guide our patients to healthy and enjoyable lives. Our culture is to be intentionally kind to one another by treating each other with respect and empathy. The most impactful leadership lessons are taught by example. In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect we want to see, we lead by example throughout our organization. Job Summary: Office Managers oversee the completion of various administrative tasks with the practice concentrating on staff supervision, training, evaluating staff performance, scheduling staff for workflow, hiring/maintaining administrative team, maintain office budget, backing up all administrative positions in the office, coordination of all staff activity as well as the maximization of patient flow, productivity, and teamwork. Duties/Responsibilities: Manage a team of administrative office staff including Medical Assistants, Front Desk associates, Scribes, Phlebotomists, etc. Manage day-to-day operations of the practice by planning, organizing, and managing time effectively to facilitate patient flow, billings, and scheduling. Ensure steady workflows and uninterrupted service to our patients. Ensure compliance with current healthcare regulations, medical laws, and high ethical standards. Work closely with our EHR and RCM departments to identify and resolve patient account discrepancies, inconsistencies, and specific individual requirements. Review insurance EOBs and action, as necessary. Oversee hiring process. Represent our business in a professional manner and demonstrate exemplary customer service. Ensure a professional work culture; always demonstrate respect for all. Required Skills/Abilities: Excellent verbal and written communication skills. Medical coding for office procedures Knowledge of medical terminology. Healthcare technology aptitude. Ability to manage medical records discreetly and professionally. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and data management skills. Ability to prioritize tasks. Diagnostic and critical thinking skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software, EMR software applications, applicable medical codes. Emotional intelligence. Education and Experience: High school diploma or equivalent. Previous Medical Office Management experience required; degree preferred. Additional certification is useful such as Professional Association of Health Care Office Management (PAHCOM), Medical Assistant certification, RN, CNA, etc. At least three years of Medical Office Management experience required. Physical Requirements: Prolonged periods of standing and/or sitting. Frequently required to walk, sit, use hands and finger, stoop, kneel, crouch. Required to talk and hear clearly. English is required, secondary language is a plus. Must be able to lift up to 50 pounds. Vision requirements include close and distance vision, color, peripheral, depth perception, and ability to adjust your focus. Available Benefits Medical, dental, vision, GAP, short-term disability, life insurance, spouse and/or child life insurance, hospital indemnity, accident, etc. Paid holiday and PTO for all full-time employees.
Job Description Job Description Job Title: Office Manager Reports to: Regional Manager/Operations Manager PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing company of primary medical offices throughout the country. Specializing in family medicine and the Medicare population, we have grown to more than 50 clinics, 90 providers, and 500 employees spanning Florida, Georgia, South Carolina and Texas. Our goal is to guide our patients to healthy and enjoyable lives. Our culture is to be intentionally kind to one another by treating each other with respect and empathy. The most impactful leadership lessons are taught by example. In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect we want to see, we lead by example throughout our organization. Job Summary: Office Managers oversee the completion of various administrative tasks with the practice concentrating on staff supervision, training, evaluating staff performance, scheduling staff for workflow, hiring/maintaining administrative team, maintain office budget, backing up all administrative positions in the office, coordination of all staff activity as well as the maximization of patient flow, productivity, and teamwork. Duties/Responsibilities: Manage a team of administrative office staff including Medical Assistants, Front Desk associates, Scribes, Phlebotomists, etc. Manage day-to-day operations of the practice by planning, organizing, and managing time effectively to facilitate patient flow, billings, and scheduling. Ensure steady workflows and uninterrupted service to our patients. Ensure compliance with current healthcare regulations, medical laws, and high ethical standards. Work closely with our EHR and RCM departments to identify and resolve patient account discrepancies, inconsistencies, and specific individual requirements. Review insurance EOBs and action, as necessary. Oversee hiring process. Represent our business in a professional manner and demonstrate exemplary customer service. Ensure a professional work culture; always demonstrate respect for all. Required Skills/Abilities: Excellent verbal and written communication skills. Medical coding for office procedures Knowledge of medical terminology. Healthcare technology aptitude. Ability to manage medical records discreetly and professionally. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and data management skills. Ability to prioritize tasks. Diagnostic and critical thinking skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software, EMR software applications, applicable medical codes. Emotional intelligence. Education and Experience: High school diploma or equivalent. Previous Medical Office Management experience required; degree preferred. Additional certification is useful such as Professional Association of Health Care Office Management (PAHCOM), Medical Assistant certification, RN, CNA, etc. At least three years of Medical Office Management experience required. Physical Requirements: Prolonged periods of standing and/or sitting. Frequently required to walk, sit, use hands and finger, stoop, kneel, crouch. Required to talk and hear clearly. English is required, secondary language is a plus. Must be able to lift up to 50 pounds. Vision requirements include close and distance vision, color, peripheral, depth perception, and ability to adjust your focus. Available Benefits Medical, dental, vision, GAP, short-term disability, life insurance, spouse and/or child life insurance, hospital indemnity, accident, etc. Paid holiday and PTO for all full-time employees.
PCC MEDICAL HOLDINGS LLC
Pompano Beach, Florida
Job Description Job Description About Company: PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing company of primary medical offices throughout the country. Specializing in family medicine and the Medicare population, we have grown to more than 50 clinics, 90 providers, and 500 employees spanning Florida, Georgia, South Carolina and Texas. Our goal is to guide our patients to healthy and enjoyable lives. Our culture is to be intentionally kind to one another by treating each other with respect and empathy. The most impactful leadership lessons are taught by example. In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect we want to see, we lead by example throughout our organization. About the Role: We are in the need of a Creole speaking Medical Office Manager who plays a critical role in ensuring the smooth and efficient operation of a medical practice or healthcare facility. This position is responsible for overseeing administrative functions, managing staff, and coordinating patient services to enhance the overall patient experience. The role requires strategic planning and implementation of office policies to comply with healthcare regulations and improve operational workflows. The Medical Office Manager acts as a liaison between medical staff, patients, and external vendors, ensuring clear communication and effective problem resolution. Ultimately, this position drives the success of the medical office by fostering a professional, organized, and patient-centered environment. Minimum Qualifications: Bachelor's degree in Healthcare Administration, Business Management, or a related field. Minimum of 3 years experience in medical office management or healthcare administration. Strong knowledge of medical billing, coding, and insurance processes. Familiarity with electronic health record (EHR) systems and healthcare compliance regulations. Excellent organizational, communication, and leadership skills. Preferred Qualifications: Certified Medical Manager (CMM) or Certified Medical Practice Executive (CMPE) credential. Experience with specific EHR software such as Epic, Cerner, or Meditech. Background in managing multi-provider medical practices or specialty clinics. Advanced knowledge of healthcare laws and regulatory requirements. Proficiency in financial management and budgeting within a healthcare setting. Responsibilities: Manage daily administrative operations of the medical office, including scheduling, billing, and patient records management. Supervise, train, and evaluate office staff to maintain high performance and adherence to office policies. Ensure compliance with healthcare laws, regulations, and accreditation standards, including HIPAA privacy rules. Coordinate with healthcare providers to optimize patient flow and service delivery. Oversee financial activities such as budgeting, billing, and insurance claims processing. Implement and maintain office procedures and protocols to improve efficiency and patient satisfaction. Serve as the primary point of contact for patients, staff, and external partners to resolve issues promptly. Monitor inventory and order medical and office supplies as needed. Skills: The Medical Office Manager utilizes strong organizational skills daily to coordinate complex schedules and manage multiple administrative tasks efficiently. Leadership and interpersonal skills are essential for supervising staff, fostering teamwork, and maintaining a positive work environment. Proficiency with EHR systems and medical billing software enables accurate patient record management and billing processes. Analytical skills support budgeting, financial oversight, and compliance monitoring to ensure the office operates within regulatory guidelines. Effective communication skills are critical for interacting with patients, healthcare providers, and external partners to resolve issues and enhance service delivery.
Job Description Job Description About Company: PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing company of primary medical offices throughout the country. Specializing in family medicine and the Medicare population, we have grown to more than 50 clinics, 90 providers, and 500 employees spanning Florida, Georgia, South Carolina and Texas. Our goal is to guide our patients to healthy and enjoyable lives. Our culture is to be intentionally kind to one another by treating each other with respect and empathy. The most impactful leadership lessons are taught by example. In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect we want to see, we lead by example throughout our organization. About the Role: We are in the need of a Creole speaking Medical Office Manager who plays a critical role in ensuring the smooth and efficient operation of a medical practice or healthcare facility. This position is responsible for overseeing administrative functions, managing staff, and coordinating patient services to enhance the overall patient experience. The role requires strategic planning and implementation of office policies to comply with healthcare regulations and improve operational workflows. The Medical Office Manager acts as a liaison between medical staff, patients, and external vendors, ensuring clear communication and effective problem resolution. Ultimately, this position drives the success of the medical office by fostering a professional, organized, and patient-centered environment. Minimum Qualifications: Bachelor's degree in Healthcare Administration, Business Management, or a related field. Minimum of 3 years experience in medical office management or healthcare administration. Strong knowledge of medical billing, coding, and insurance processes. Familiarity with electronic health record (EHR) systems and healthcare compliance regulations. Excellent organizational, communication, and leadership skills. Preferred Qualifications: Certified Medical Manager (CMM) or Certified Medical Practice Executive (CMPE) credential. Experience with specific EHR software such as Epic, Cerner, or Meditech. Background in managing multi-provider medical practices or specialty clinics. Advanced knowledge of healthcare laws and regulatory requirements. Proficiency in financial management and budgeting within a healthcare setting. Responsibilities: Manage daily administrative operations of the medical office, including scheduling, billing, and patient records management. Supervise, train, and evaluate office staff to maintain high performance and adherence to office policies. Ensure compliance with healthcare laws, regulations, and accreditation standards, including HIPAA privacy rules. Coordinate with healthcare providers to optimize patient flow and service delivery. Oversee financial activities such as budgeting, billing, and insurance claims processing. Implement and maintain office procedures and protocols to improve efficiency and patient satisfaction. Serve as the primary point of contact for patients, staff, and external partners to resolve issues promptly. Monitor inventory and order medical and office supplies as needed. Skills: The Medical Office Manager utilizes strong organizational skills daily to coordinate complex schedules and manage multiple administrative tasks efficiently. Leadership and interpersonal skills are essential for supervising staff, fostering teamwork, and maintaining a positive work environment. Proficiency with EHR systems and medical billing software enables accurate patient record management and billing processes. Analytical skills support budgeting, financial oversight, and compliance monitoring to ensure the office operates within regulatory guidelines. Effective communication skills are critical for interacting with patients, healthcare providers, and external partners to resolve issues and enhance service delivery.