Eterna Management, LLC

# Our Team at Eterna Management, LLC! # Management, LLC is a fast-growing third-party logistics and warehouse production company based in Santa Ana, California, proudly serving clients across a variety of industries. We're looking for driven, reliable, and detail-oriented individuals to join our team and grow with us. At Eterna, we value hard work, teamwork, and a commitment to excellence - and we're ready to invest in people who share that same drive. If you're looking for a place where your contributions matter and your career can grow, we want to hear from you! Laboratory Manager Department: Laboratory Operations Reports To: Director of Operations Location: Santa Ana, CA Employment Type: Full-Time Industry: Hemp-Derived Products / Production Salary: Commensurate with Experience Date Posted: May 12, 2026 Position Overview 3PL Hemp Derived Company is seeking a Laboratory Operations Manager to lead, organize, and elevate laboratory operations across our Certificate of Analysis (COA) and Research & Development (R&D) functions. This role is responsible for building structure, implementing systems, managing team performance, and driving continuous improvement in efficiency and accuracy. The ideal candidate brings both operational leadership and a strong technical foundation-someone who doesn't just manage processes but understands the science behind the results. The laboratory has an established team and existing processes, with significant opportunities for standardization and improvement. This is not a build-from-scratch role; it is about organizing, refining, and elevating what's already in place. This position works closely with Quality Assurance to ensure all laboratory activities align with established quality standards and COA requirements. The Laboratory Operations Manager is expected to take full ownership of lab operations, proactively identify issues, and implement solutions that improve consistency, efficiency, and performance. Key Responsibilities Operations & Workflow Management • Oversee daily laboratory operations across COA and R&D functions • Manage sample tracking, prioritization, and third-party laboratory coordination • Ensure all deadlines and turnaround times are consistently met • Prioritize workload and allocate resources to ensure critical tasks are completed efficiently • Identify workflow inefficiencies and implement process improvements to reduce errors and rework • Monitor and evaluate third-party laboratory performance, including turnaround time, result consistency, and reliability • Take ownership of operational issues and resolve them independently, escalating only when necessary • Proactively identify emerging issues and address them without requiring direction for day-to-day problem solving • Conduct and present analyses on new R&D projects, including summarizing findings and providing clear operational insights Technical & Analytical Oversight • Review and interpret COA results with a strong understanding of underlying test methods • Provide insight into laboratory results, including identifying potential causes of unexpected or inconsistent outcomes • Evaluate whether results are impacted by formulation, raw materials, sample handling, or laboratory variability • Analyze relationships between raw material COAs and finished product results to identify sources of variability • Communicate with third-party laboratories regarding methodologies, discrepancies, and result interpretation • Support investigation of failed or out-of-spec (OOS) results and identify root causes • Document investigation findings and implement corrective actions to prevent recurrence Systems & Documentation • Develop and maintain Standard Operating Procedures (SOPs) aligned with quality standards • Implement tracking systems for samples, tasks, and team performance metrics • Establish COA review checklists and documentation procedures • Organize and maintain digital files, records, and laboratory documentation • Maintain batch records, logs, and operational tracking systems with clear traceability • Ensure all systems support efficient backtracking of samples, materials, and results • Ensure accuracy and integrity of all laboratory data, records, and reporting Team Leadership & Management • Directly manage COA Manager, R&D Manager, and laboratory technicians • Conduct weekly team meetings and track action items to completion • Assign responsibilities, set expectations, and enforce deadlines • Train staff on procedures, documentation standards, and workflows • Develop team members' understanding of laboratory processes, COA interpretation, and quality documentation • Build accountability and a culture of ownership within the laboratory team Reporting & Quality Alignment • Provide structured weekly operations reports with KPI tracking • Communicate delays, risks, and issues clearly and proactively to leadership • Collaborate with Quality Assurance on COA standards, documentation requirements, and discrepancy investigations • Ensure all workflows align with quality and regulatory documentation requirements Note: This role has authority over laboratory workflows, procedures, and operational improvements. The Laboratory Operations Manager is expected to bring structure, set expectations, and drive accountability across the lab. Qualifications Required • Demonstrated experience in laboratory operations, including workflow coordination, documentation systems, and process improvement with Hemp or Cannibas Derived Products. • Strong understanding of laboratory testing methods (e.g., HPLC, GC, or similar analytical techniques) and their impact on COA results • Ability to interpret laboratory data and explain underlying causes of results-not just pass/fail outcomes • Proven experience managing people, setting expectations, and enforcing deadlines • Strong organizational skills, systems thinking, and attention to detail • Excellent communication skills and follow-through Preferred • Experience working within quality systems or regulated environments • Experience working with third-party testing laboratories and reviewing COAs • Cannabis or hemp industry experience strongly preferred • Bachelor's degree in Chemistry, Biology, or a related scientific field (or equivalent hands- on laboratory experience) What Success Looks Like • Clear SOPs and organized systems are in place and actively maintained • Workflow efficiency has measurably improved and errors are reduced • COA results and variability are well understood and clearly communicated • Consistent weekly reporting provides full operational visibility to leadership • Traceability is strong-issues can be backtracked quickly and effectively • Teams are meeting deadlines and operating with accountability • Laboratory operations run in a structured, predictable, and scalable manner First 90 Days During the first 90 days, the Laboratory Operations Manager will be expected to: • Audit and organize existing documentation and tracking systems • Implement weekly reporting cadence and structured team meetings • Develop SOPs for key laboratory workflows • Improve sample tracking and COA review processes • Begin identifying root causes of recurring issues and implement corrective actions • Establish clear accountability standards and deadline management practices Why Join Us This is an opportunity to take full ownership of laboratory operations within a growing hemp- derived products company. You will have a direct impact on product quality, operational performance, and the overall reliability of our testing and compliance processes. The role offers the chance to build and refine systems that support continued growth and scalability. It is ideal for someone who thrives on improving processes, solving problems, and understanding the "why" behind laboratory results-not just the "what." PI58d6-

# Our Team at Eterna Management, LLC! # Management, LLC is a fast-growing third-party logistics and warehouse production company based in Santa Ana, California, proudly serving clients across a variety of industries. We're looking for driven, reliable, and detail-oriented individuals to join our team and grow with us. At Eterna, we value hard work, teamwork, and a commitment to excellence - and we're ready to invest in people who share that same drive. If you're looking for a place where your contributions matter and your career can grow, we want to hear from you! Laboratory Manager Department: Laboratory Operations Reports To: Director of Operations Location: Santa Ana, CA Employment Type: Full-Time Industry: Hemp-Derived Products / Production Salary: Commensurate with Experience Date Posted: May 12, 2026 Position Overview 3PL Hemp Derived Company is seeking a Laboratory Operations Manager to lead, organize, and elevate laboratory operations across our Certificate of Analysis (COA) and Research & Development (R&D) functions. This role is responsible for building structure, implementing systems, managing team performance, and driving continuous improvement in efficiency and accuracy. The ideal candidate brings both operational leadership and a strong technical foundation-someone who doesn't just manage processes but understands the science behind the results. The laboratory has an established team and existing processes, with significant opportunities for standardization and improvement. This is not a build-from-scratch role; it is about organizing, refining, and elevating what's already in place. This position works closely with Quality Assurance to ensure all laboratory activities align with established quality standards and COA requirements. The Laboratory Operations Manager is expected to take full ownership of lab operations, proactively identify issues, and implement solutions that improve consistency, efficiency, and performance. Key Responsibilities Operations & Workflow Management • Oversee daily laboratory operations across COA and R&D functions • Manage sample tracking, prioritization, and third-party laboratory coordination • Ensure all deadlines and turnaround times are consistently met • Prioritize workload and allocate resources to ensure critical tasks are completed efficiently • Identify workflow inefficiencies and implement process improvements to reduce errors and rework • Monitor and evaluate third-party laboratory performance, including turnaround time, result consistency, and reliability • Take ownership of operational issues and resolve them independently, escalating only when necessary • Proactively identify emerging issues and address them without requiring direction for day-to-day problem solving • Conduct and present analyses on new R&D projects, including summarizing findings and providing clear operational insights Technical & Analytical Oversight • Review and interpret COA results with a strong understanding of underlying test methods • Provide insight into laboratory results, including identifying potential causes of unexpected or inconsistent outcomes • Evaluate whether results are impacted by formulation, raw materials, sample handling, or laboratory variability • Analyze relationships between raw material COAs and finished product results to identify sources of variability • Communicate with third-party laboratories regarding methodologies, discrepancies, and result interpretation • Support investigation of failed or out-of-spec (OOS) results and identify root causes • Document investigation findings and implement corrective actions to prevent recurrence Systems & Documentation • Develop and maintain Standard Operating Procedures (SOPs) aligned with quality standards • Implement tracking systems for samples, tasks, and team performance metrics • Establish COA review checklists and documentation procedures • Organize and maintain digital files, records, and laboratory documentation • Maintain batch records, logs, and operational tracking systems with clear traceability • Ensure all systems support efficient backtracking of samples, materials, and results • Ensure accuracy and integrity of all laboratory data, records, and reporting Team Leadership & Management • Directly manage COA Manager, R&D Manager, and laboratory technicians • Conduct weekly team meetings and track action items to completion • Assign responsibilities, set expectations, and enforce deadlines • Train staff on procedures, documentation standards, and workflows • Develop team members' understanding of laboratory processes, COA interpretation, and quality documentation • Build accountability and a culture of ownership within the laboratory team Reporting & Quality Alignment • Provide structured weekly operations reports with KPI tracking • Communicate delays, risks, and issues clearly and proactively to leadership • Collaborate with Quality Assurance on COA standards, documentation requirements, and discrepancy investigations • Ensure all workflows align with quality and regulatory documentation requirements Note: This role has authority over laboratory workflows, procedures, and operational improvements. The Laboratory Operations Manager is expected to bring structure, set expectations, and drive accountability across the lab. Qualifications Required • Demonstrated experience in laboratory operations, including workflow coordination, documentation systems, and process improvement with Hemp or Cannibas Derived Products. • Strong understanding of laboratory testing methods (e.g., HPLC, GC, or similar analytical techniques) and their impact on COA results • Ability to interpret laboratory data and explain underlying causes of results-not just pass/fail outcomes • Proven experience managing people, setting expectations, and enforcing deadlines • Strong organizational skills, systems thinking, and attention to detail • Excellent communication skills and follow-through Preferred • Experience working within quality systems or regulated environments • Experience working with third-party testing laboratories and reviewing COAs • Cannabis or hemp industry experience strongly preferred • Bachelor's degree in Chemistry, Biology, or a related scientific field (or equivalent hands- on laboratory experience) What Success Looks Like • Clear SOPs and organized systems are in place and actively maintained • Workflow efficiency has measurably improved and errors are reduced • COA results and variability are well understood and clearly communicated • Consistent weekly reporting provides full operational visibility to leadership • Traceability is strong-issues can be backtracked quickly and effectively • Teams are meeting deadlines and operating with accountability • Laboratory operations run in a structured, predictable, and scalable manner First 90 Days During the first 90 days, the Laboratory Operations Manager will be expected to: • Audit and organize existing documentation and tracking systems • Implement weekly reporting cadence and structured team meetings • Develop SOPs for key laboratory workflows • Improve sample tracking and COA review processes • Begin identifying root causes of recurring issues and implement corrective actions • Establish clear accountability standards and deadline management practices Why Join Us This is an opportunity to take full ownership of laboratory operations within a growing hemp- derived products company. You will have a direct impact on product quality, operational performance, and the overall reliability of our testing and compliance processes. The role offers the chance to build and refine systems that support continued growth and scalability. It is ideal for someone who thrives on improving processes, solving problems, and understanding the "why" behind laboratory results-not just the "what." PI58d6-

MANAGEMENT, LLC Description Coordinator with Payroll Experience a Must. (On-site) Bilingual Spanish preferred Department: Human Resources Reports To: HR Manager / Director of Human Resources FLSA Status: Non-Exempt Location: Santa Ana, CA (MCGAW and/or DAIMLER facility, as assigned) Employment Type: Full-Time Salary Range: $52,000 - $58,000 annually (DOE), equivalent to approximately $25.00 - $28.00 per hour Note: Salary range reflects market benchmarking for Orange County / Santa Ana HR Coordinator roles with payroll responsibilities and may be adjusted based on candidate experience, certifications, and internal equity. Position Summary The HR Coordinator plays a critical, hands-on role within the Human Resources department at Eterna Management, LLC, a third-party logistics (3PL) and warehouse production company. This position combines strong payroll administration responsibilities with broad HR Generalist duties, supporting the full employee lifecycle across multiple facility locations. The ideal candidate is detail-oriented, highly organized, and comfortable balancing the technical precision of payroll processing with the relationship-focused, fast-paced demands of warehouse and logistics HR operations. Essential Duties and Responsibilities Payroll Administration Process bi-weekly payroll accurately and on time for all hourly, salaried employees across multiple departments. Review and audit timekeeping records, ensuring accurate calculation of regular hours, overtime (daily and weekly, per California law), shift differentials, meal premiums, and PTO usage. Maintain payroll-related data integrity within the HRIS/payroll system, including new hire setup, pay rate changes, tax withholding updates, and direct deposit information. Reconcile payroll discrepancies and respond promptly to employee pay inquiries with professionalism and confidentiality. Coordinate with Payroll company to ensure proper general ledger coding, garnishment processing, and benefits deduction accuracy. Ensure payroll practices remain compliant with California wage and hour law, including meal/rest break premiums, final pay timing requirements, and pay statement itemization (Labor Code 226). Support headcount reconciliation across staffing agencies and internal payroll records. Assist with year-end payroll processes, including W-2 preparation support and audits. HR Generalist Duties Support full-cycle onboarding, including offer letter preparation, new hire paperwork, I-9 verification, and orientation logistics. Maintain accurate and compliant employee files, both physical and digital, in accordance with federal and California recordkeeping requirements. Assist with recruiting coordination, including scheduling interviews, posting positions, and liaising with staffing agencies on temp-to-hire conversions. Draft and distribute internal HR communications, including policy updates, staffing announcements, and corrective action documentation. Support employee relations efforts by documenting incidents, assisting with investigations, and helping prepare disciplinary or coaching documentation. Administer employee benefits enrollment, changes, and inquiries, partnering with brokers/carriers as needed. Assist with leave of absence administration, including tracking and documentation for FMLA, CFRA, PDL, and workers' compensation claims. Support compliance efforts related to Cal/OSHA, SB 616 (paid sick leave), workplace postings, and required training. Help maintain job descriptions, organizational charts, and compensation documentation. Provide front-line support to employees and supervisors on general HR policy and procedure questions. Assist with special HR projects, audits, and reporting as assigned by HR leadership. Qualifications High school diploma or GED required; Associate's or Bachelor's degree in Human Resources, Business Administration, or related field. Minimum 2-3 years of experience in payroll processing required; experience in a warehouse, logistics, manufacturing, or multi-site environment strongly preferred. Minimum 1-2 years of broader HR generalist experience, including onboarding, employee relations, or benefits administration. Working knowledge of California wage and hour law, including overtime calculation, meal/rest break compliance, and final pay requirements. Proficiency with payroll/HRIS systems (e.g., Vensure, ADP, Paychex, PayEntry, or similar platforms). Strong proficiency in Microsoft Excel and Office Suite. Excellent attention to detail and a high degree of accuracy when handling sensitive payroll and personnel data. Strong written and verbal communication skills, with the ability to interact professionally with employees at all levels. Ability to maintain strict confidentiality regarding employee and payroll information. Experience working with staffing agencies and temp-to-hire conversion processes is a plus. SHRM-CP, PHR, or Certified Payroll Professional (CPP) certification a plus, or actively pursuing certification. Work Environment and Physical Demands Primarily an office environment within a warehouse/production facility setting. Occasional exposure to warehouse floor conditions, including noise, temperature variation, and forklift traffic, when conducting walkthroughs or investigations. Ability to sit, stand, and use a computer for extended periods. Occasional travel between facility locations may be required. Equal Employment Opportunity Eterna Management, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Duties and responsibilities may be modified at the discretion of management. PI81116c19a5-