Peace River Center

The Assistant Director position is a full-time position responsible for the medical billing, coding and collection of the primary care clinic activities and behavioral health billing activities. Also the Assistant Director will support the Director or Receivables Management in the billing and collection of the grants, contracts, and oversee the operations of the department. This position ensures compliant billing practices, resolves complex billing issues, and ensures maximum reimbursement while maintaining excellent patient and provider relations. The Assistant Director serves as the subject matter expert for billing and coding processes and ensures compliance with all federal, state, payer, and organizational regulations. General Expectations: In the performance of their respective tasks and duties, all employees are expected to conform to the following: Adhere to all PRC policies and Code of Conduct standards and always exhibit all PRC's Core Values. Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and vendors. Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required. Essential Duties/Requirements: Assist in overseeing the daily operations of the billing department, including medical and behavioral health coding, charge entry, claims submission, payment posting, accounts receivable following denial management and reimbursement Responsible for the coding, billing, and collection of the primary care clinic activities and behavioral health services Work collaboratively with the physician and clinic staff to develop new service offerings to our clients Serve as the primary care clinic's subject matter expert for billing and coding processes and provide guidance to staff and providers as needed Ensure accurate and timely submission of claims to primary, secondary, and tertiary payers Monitor denied, unpaid, and rejected claims and coordinated appeals, corrections, and resubmissions Review and reconcile billing reports, payment postings, and accounts receivable balances Generate patient statements and invoices, including prior payments and outstanding balances Ensure payments are accurately posted to the appropriate patient accounts and line items Maintain current knowledge of payer requirements, coding updates, regulatory changes and communicate updates to staff on primary care and behavioral health services Monitor compliance with federal, state, payer, and organizational billing and coding regulations Maintain documentation resources and coding reference tools related to billing compliance and documentation standards Assist in developing and implementing billing policies, procedures, and workflow improvements to maximize revenue cycle efficiency Prepare and present detailed billing, collections, productivity, and reimbursement reports to leadership Collaborate with providers, clinical staff, Billing department staff, and management to resolve billing discrepancies and improve revenue cycle operations Ensure protection and confidentiality of patient information in compliance with HIPAA regulations Assist with audits and respond to billing inquiries from patients, insurance carriers, and regulatory agencies Provide support to the Director of Receivables Management in order to fill in as needed Support departmental goals and participate in process improvement initiatives Qualifications: Education: Associate degree required; Bachelor's degree in Business, Healthcare Administration, or related field preferred Experience: Minimum of three (3) years of medical billing, coding, insurance, and collections experience within a medical practice; medical clinic billing experience required. Prior supervisory or management experience preferred. Certifications: Medical coding certification preferred (CPC, CCS, or equivalent) Knowledge and Skills: Strong understanding of medical billing regulations, insurance requirements, and reimbursement methodologies Proficiency with Electronic Medical Records (EMR) systems and claims billing software Familiarity with CPT, ICD-10, and HCPCS coding and medical terminology Knowledge of HIPAA regulations and patient confidentiality requirements Strong analytical, mathematical, and problem-solving skills Excellent communication and people skills Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment Ability to work independently and collaboratively within a team environment Strong organizational and leadership abilities Physical Requirements: Prolonged periods of sitting and working on a computer Ability to communicate effectively in person, by phone, and electronically Ability to occasionally lift up to 15 pounds Safety Equipment Universal Precautions Comply with Occupational Safety and Health Administration (OSHA) rules and regulations Life Safety Equipment (fire extinguisher) Transportation: Must have dependable transportation Machines, Tool, and Equipment Used: Computer, telephone, fax, copier Technology Requirement: As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Datis, and Microsoft email, as examples. This will ensure secure and efficient communication with the organization. Supervisory Relationship(s) Assist with and is responsible for the billing staff and operations in the absence of the Director. Work Environment: The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the work is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings, etc., to another PRC location. EEO Statement One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status, religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation. PI9ee9d6-

This member of the multidisciplinary team has training in one of the mental health professions (social work, rehabilitation counseling, or psychology) and clinical skills and experience in assessing, planning, developing, coordinating, and providing treatment, rehabilitation, and support services to program participants and families with severe and persistent mental illnesses under the clinical supervision of the Program Manager. This member functions as a clinical member of the multidisciplinary team and provides treatment, rehabilitation, and support services to the OnTrack program, a self-contained integrated multidisciplinary team providing compressive, intensive, community-based treatment to adolescents and young adults who are within two years of experiencing the onset of non-affective psychosis. General Expectations : In the performance of their respective task and duties, all employees are expected to conform to the following: Fully understand and consistently exhibit all of Peace River Center's Core Values, while fostering the same with all direct reports. Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and vendors. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Essential Duties/Requirements/Activities: Ability to abide by principles of EEO compliance and a workplace of dignity and respect. Ability to work cooperatively in a group/team setting. Ability to show respect to others. Ability to take guidance and direction from supervisors. Ability to report to work with clean hygiene. Ability to adhere to company /program dress code standards. Ability to arrive/report to work on time and ready to work. Ability to communicate with others. Attends all scheduled work hours, meeting, training, and other center functions, including on-call as required. Provide individual, family and group therapy for an assigned group of people including coordinating and monitoring the activities of the individual treatment team; assume primary responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans; provide the individual with the support necessary for symptom management; ensure immediate changes are made in treatment plans as persons' needs change; educate and support persons' families; and advocate for persons' rights and preferences. Complete all daily progress notes in Credible and assessments in a timely manner as mandated in the program policies and procedures. Participate in the completion of a comprehensive assessment of all program participants admitted to the program. Consult with community agencies and families to maintain coordination in the treatment process. Provide on-call crisis intervention as assigned Document persons' progress to maintain a permanent record of person's activity according to established methods and procedures Participate in weekly staff organizational meetings and treatment planning review meetings. Conduct needs assessments. Engages in safety planning and wellness management planning with participants. Conducts clinical assessment to determine the participant's level of social functioning and substance use via a shared decision making (SDM) framework. Provides Social Skills Training, Substance Abuse Treatment, Behavioral Activation, Coping Skills Training, and Psychoeducation. Provides psychoeducation regarding first episode psychosis (FEP) and the goals of the program. Provides supportive therapy. Qualifications : Education: Master's degree in one of the core Behavioral Health Sciences or in an equivalent Master's program. Experience: Prefer experience in a clinical or rehabilitation setting with persons with severe and persistent mental illnesses, and experience providing therapy to children and adolescents. Training: Complete all PRC required trainings Knowledge and Skills: Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services. Ability to work independently with minimal supervision. Ability to work with Team approach. Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for person's rights and personal preferences in treatment. Good written and verbal communication skills. Computer skills: Microsoft Office, Credible and Intranet, EHR Safety Equipment : Universal Precautions Comply with Occupational Safety and Health Administration (OSHA) Rules and Regulations Life Safety Equipment (Fire Extinguisher) Transportation : Must have a valid Florida driver's license and clean driving record. Must carry and maintain $25,000/$50,000 bodily injury coverage on personal vehicle and provide proof of coverage. Machines, Tool, and Equipment Used : Computer Telephone Fax Copier EHR Physical Requirements: Ability to lift 30 pounds, climb stairs, and ambulate safely throughout the community. Technology Requirement: As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Paycor, and Microsoft email as examples. This will ensure secure and efficient communication with the organization Supervisory Relationship(s) : Work Environment : The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings etc. to another PRC location. EEO Statement One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation. PI1e3a2b83447c-1307

This member of the multidisciplinary team has training in one of the mental health professions (social work, rehabilitation counseling, or psychology) and clinical skills and experience in assessing, planning, developing, coordinating, and providing treatment, rehabilitation, and support services to program participants and families with severe and persistent mental illnesses under the clinical supervision of the Program Manager. This member functions as a clinical member of the multidisciplinary team and provides treatment, rehabilitation, and support services to the OnTrack program, a self-contained integrated multidisciplinary team providing compressive, intensive, community-based treatment to adolescents and young adults who are within two years of experiencing the onset of non-affective psychosis. General Expectations : In the performance of their respective task and duties, all employees are expected to conform to the following: Fully understand and consistently exhibit all of Peace River Center's Core Values, while fostering the same with all direct reports. Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and vendors. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Essential Duties/Requirements/Activities: Ability to abide by principles of EEO compliance and a workplace of dignity and respect. Ability to work cooperatively in a group/team setting. Ability to show respect to others. Ability to take guidance and direction from supervisors. Ability to report to work with clean hygiene. Ability to adhere to company /program dress code standards. Ability to arrive/report to work on time and ready to work. Ability to communicate with others. Attends all scheduled work hours, meeting, training, and other center functions, including on-call as required. Provide individual, family and group therapy for an assigned group of people including coordinating and monitoring the activities of the individual treatment team; assume primary responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans; provide the individual with the support necessary for symptom management; ensure immediate changes are made in treatment plans as persons' needs change; educate and support persons' families; and advocate for persons' rights and preferences. Complete all daily progress notes in Credible and assessments in a timely manner as mandated in the program policies and procedures. Participate in the completion of a comprehensive assessment of all program participants admitted to the program. Consult with community agencies and families to maintain coordination in the treatment process. Provide on-call crisis intervention as assigned Document persons' progress to maintain a permanent record of person's activity according to established methods and procedures Participate in weekly staff organizational meetings and treatment planning review meetings. Conduct needs assessments. Engages in safety planning and wellness management planning with participants. Conducts clinical assessment to determine the participant's level of social functioning and substance use via a shared decision making (SDM) framework. Provides Social Skills Training, Substance Abuse Treatment, Behavioral Activation, Coping Skills Training, and Psychoeducation. Provides psychoeducation regarding first episode psychosis (FEP) and the goals of the program. Provides supportive therapy. Qualifications : Education: Master's degree in one of the core Behavioral Health Sciences or in an equivalent Master's program. Experience: Prefer experience in a clinical or rehabilitation setting with persons with severe and persistent mental illnesses, and experience providing therapy to children and adolescents. Training: Complete all PRC required trainings Knowledge and Skills: Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services. Ability to work independently with minimal supervision. Ability to work with Team approach. Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for person's rights and personal preferences in treatment. Good written and verbal communication skills. Computer skills: Microsoft Office, Credible and Intranet, EHR Safety Equipment : Universal Precautions Comply with Occupational Safety and Health Administration (OSHA) Rules and Regulations Life Safety Equipment (Fire Extinguisher) Transportation : Must have a valid Florida driver's license and clean driving record. Must carry and maintain $25,000/$50,000 bodily injury coverage on personal vehicle and provide proof of coverage. Machines, Tool, and Equipment Used : Computer Telephone Fax Copier EHR Physical Requirements: Ability to lift 30 pounds, climb stairs, and ambulate safely throughout the community. Technology Requirement: As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Paycor, and Microsoft email as examples. This will ensure secure and efficient communication with the organization Supervisory Relationship(s) : Work Environment : The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings etc. to another PRC location. EEO Statement One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation. PI1e3a2b83447c-1307

Job Description Job Description The Assistant Director position is a full-time position responsible for the medical billing, coding and collection of the primary care clinic activities and behavioral health billing activities. Also the Assistant Director will support the Director or Receivables Management in the billing and collection of the grants, contracts, and oversee the operations of the department. This position ensures compliant billing practices, resolves complex billing issues, and ensures maximum reimbursement while maintaining excellent patient and provider relations. The Assistant Director serves as the subject matter expert for billing and coding processes and ensures compliance with all federal, state, payer, and organizational regulations. General Expectations: In the performance of their respective tasks and duties, all employees are expected to conform to the following: Adhere to all PRC policies and Code of Conduct standards and always exhibit all PRC's Core Values. Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and vendors. Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required. Essential Duties/Requirements: Assist in overseeing the daily operations of the billing department, including medical and behavioral health coding, charge entry, claims submission, payment posting, accounts receivable following denial management and reimbursement Responsible for the coding, billing, and collection of the primary care clinic activities and behavioral health services Work collaboratively with the physician and clinic staff to develop new service offerings to our clients Serve as the primary care clinic's subject matter expert for billing and coding processes and provide guidance to staff and providers as needed Ensure accurate and timely submission of claims to primary, secondary, and tertiary payers Monitor denied, unpaid, and rejected claims and coordinated appeals, corrections, and resubmissions Review and reconcile billing reports, payment postings, and accounts receivable balances Generate patient statements and invoices, including prior payments and outstanding balances Ensure payments are accurately posted to the appropriate patient accounts and line items Maintain current knowledge of payer requirements, coding updates, regulatory changes and communicate updates to staff on primary care and behavioral health services Monitor compliance with federal, state, payer, and organizational billing and coding regulations Maintain documentation resources and coding reference tools related to billing compliance and documentation standards Assist in developing and implementing billing policies, procedures, and workflow improvements to maximize revenue cycle efficiency Prepare and present detailed billing, collections, productivity, and reimbursement reports to leadership Collaborate with providers, clinical staff, Billing department staff, and management to resolve billing discrepancies and improve revenue cycle operations Ensure protection and confidentiality of patient information in compliance with HIPAA regulations Assist with audits and respond to billing inquiries from patients, insurance carriers, and regulatory agencies Provide support to the Director of Receivables Management in order to fill in as needed Support departmental goals and participate in process improvement initiatives Qualifications: Education: Associate degree required; Bachelor's degree in Business, Healthcare Administration, or related field preferred Experience: Minimum of three (3) years of medical billing, coding, insurance, and collections experience within a medical practice; medical clinic billing experience required. Prior supervisory or management experience preferred. Certifications: Medical coding certification preferred (CPC, CCS, or equivalent) Knowledge and Skills: Strong understanding of medical billing regulations, insurance requirements, and reimbursement methodologies Proficiency with Electronic Medical Records (EMR) systems and claims billing software Familiarity with CPT, ICD-10, and HCPCS coding and medical terminology Knowledge of HIPAA regulations and patient confidentiality requirements Strong analytical, mathematical, and problem-solving skills Excellent communication and people skills Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment Ability to work independently and collaboratively within a team environment Strong organizational and leadership abilities Physical Requirements: Prolonged periods of sitting and working on a computer Ability to communicate effectively in person, by phone, and electronically Ability to occasionally lift up to 15 pounds Safety Equipment Universal Precautions Comply with Occupational Safety and Health Administration (OSHA) rules and regulations Life Safety Equipment (fire extinguisher) Transportation: Must have dependable transportation Machines, Tool, and Equipment Used: Computer, telephone, fax, copier Technology Requirement: As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Datis, and Microsoft email, as examples. This will ensure secure and efficient communication with the organization. Supervisory Relationship(s) Assist with and is responsible for the billing staff and operations in the absence of the Director. Work Environment: The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the work is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings, etc., to another PRC location. EEO Statement One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status, religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation. PI4cda3512d4b0-3121

The Assistant Director position is a full-time position responsible for the medical billing, coding and collection of the primary care clinic activities and behavioral health billing activities. Also the Assistant Director will support the Director or Receivables Management in the billing and collection of the grants, contracts, and oversee the operations of the department. This position ensures compliant billing practices, resolves complex billing issues, and ensures maximum reimbursement while maintaining excellent patient and provider relations. The Assistant Director serves as the subject matter expert for billing and coding processes and ensures compliance with all federal, state, payer, and organizational regulations. General Expectations: In the performance of their respective tasks and duties, all employees are expected to conform to the following: Adhere to all PRC policies and Code of Conduct standards and always exhibit all PRC's Core Values. Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and vendors. Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required. Essential Duties/Requirements: Assist in overseeing the daily operations of the billing department, including medical and behavioral health coding, charge entry, claims submission, payment posting, accounts receivable following denial management and reimbursement Responsible for the coding, billing, and collection of the primary care clinic activities and behavioral health services Work collaboratively with the physician and clinic staff to develop new service offerings to our clients Serve as the primary care clinic's subject matter expert for billing and coding processes and provide guidance to staff and providers as needed Ensure accurate and timely submission of claims to primary, secondary, and tertiary payers Monitor denied, unpaid, and rejected claims and coordinated appeals, corrections, and resubmissions Review and reconcile billing reports, payment postings, and accounts receivable balances Generate patient statements and invoices, including prior payments and outstanding balances Ensure payments are accurately posted to the appropriate patient accounts and line items Maintain current knowledge of payer requirements, coding updates, regulatory changes and communicate updates to staff on primary care and behavioral health services Monitor compliance with federal, state, payer, and organizational billing and coding regulations Maintain documentation resources and coding reference tools related to billing compliance and documentation standards Assist in developing and implementing billing policies, procedures, and workflow improvements to maximize revenue cycle efficiency Prepare and present detailed billing, collections, productivity, and reimbursement reports to leadership Collaborate with providers, clinical staff, Billing department staff, and management to resolve billing discrepancies and improve revenue cycle operations Ensure protection and confidentiality of patient information in compliance with HIPAA regulations Assist with audits and respond to billing inquiries from patients, insurance carriers, and regulatory agencies Provide support to the Director of Receivables Management in order to fill in as needed Support departmental goals and participate in process improvement initiatives Qualifications: Education: Associate degree required; Bachelor's degree in Business, Healthcare Administration, or related field preferred Experience: Minimum of three (3) years of medical billing, coding, insurance, and collections experience within a medical practice; medical clinic billing experience required. Prior supervisory or management experience preferred. Certifications: Medical coding certification preferred (CPC, CCS, or equivalent) Knowledge and Skills: Strong understanding of medical billing regulations, insurance requirements, and reimbursement methodologies Proficiency with Electronic Medical Records (EMR) systems and claims billing software Familiarity with CPT, ICD-10, and HCPCS coding and medical terminology Knowledge of HIPAA regulations and patient confidentiality requirements Strong analytical, mathematical, and problem-solving skills Excellent communication and people skills Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment Ability to work independently and collaboratively within a team environment Strong organizational and leadership abilities Physical Requirements: Prolonged periods of sitting and working on a computer Ability to communicate effectively in person, by phone, and electronically Ability to occasionally lift up to 15 pounds Safety Equipment Universal Precautions Comply with Occupational Safety and Health Administration (OSHA) rules and regulations Life Safety Equipment (fire extinguisher) Transportation: Must have dependable transportation Machines, Tool, and Equipment Used: Computer, telephone, fax, copier Technology Requirement: As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Datis, and Microsoft email, as examples. This will ensure secure and efficient communication with the organization. Supervisory Relationship(s) Assist with and is responsible for the billing staff and operations in the absence of the Director. Work Environment: The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the work is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings, etc., to another PRC location. EEO Statement One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status, religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation. PIda027f5-