The Salvation Army-Community Assistance Center

The Salvation Army is seeking a dedicated and compassionate Disaster Recovery Case Manager to provide real-time support to individuals and families recovering from crisis. You will join a mission-driven team committed to guiding communities through recovery and restoring hope when it's needed most. The Disaster Recovery Case Manager (DRCM) provides long-term, strengths-based case management to individuals and families impacted by disasters in alignment with The Salvation Army's disaster recovery services. This role includes an initial rapid response followed by ongoing follow-up and support to promote stability and recovery. The DRCM conducts client outreach, including local travel as needed, to assess needs, address immediate challenges, and develop individualized recovery plans. Responsibilities include coordinating resources, providing referrals to disaster and community services, and helping clients navigate and overcome system barriers. The role also supports goal setting, recovery planning, and continuous engagement, incorporating the Pathway of Hope approach when appropriate to promote long-term self-sufficiency and stability.

Lead a mission-driven team providing critical support services to individuals and families in need. This role offers the opportunity to shape program delivery, mentor staff, and directly impact community outcomes. The Salvation Army is seeking a dynamic and energetic Program Services Director responsible for day-to-day management and supervision of the Community Assistance Center (CAC) services, including but not limited to emergency assistance, disaster case management, and Pathway of Hope. Duties include ensuring that appropriate client care in the following areas: client/family-centered case planning, care coordination, education, skill-building activities, case management, discharge planning, continuing care touch points as needed, and follow-up. In collaboration with the Director of the Community Assistance Center, provide orientation, onboarding, supervision, and training for new team members, student interns, and volunteers. Ensure compliance with program standards set by relevant regulatory and contracting agencies while leading efforts in ongoing quality improvement processes. Offer client and family services as needed, including individual and group education sessions and assessments. Coordinate with other agency supervisors to guarantee quality services and maintain continuity of care.