Risman Insurance Agencies

Job DescriptionJob Description Risman Insurance Agencies is looking for a motivated and client-focused Commercial Lines Inside Sales Representative to join our growing team. This is a warm-lead sales role - no cold calling. You'll handle referrals, inbound inquiries, and marketing-generated leads, guiding prospects from their first conversation through quoting and binding policies. This is an excellent opportunity for someone who enjoys building relationships, thrives in a consultative sales environment, and wants to grow their insurance career with a supportive, team-oriented agency that's been serving clients since 1925. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Work from Home Vision Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Responsibilities Handle a consistent flow of warm inbound commercial leads and deliver an outstanding client experience. Provide consultative sales guidance, identify coverage needs, and present solutions. Prepare, present, and finalize commercial insurance quotes. Accurately document all interactions in AMS360 and manage leads in AgencyZoom. Navigate carrier portals and rating systems to provide accurate and competitive options. Collaborate with account managers to ensure smooth onboarding of new clients. Proactively identify cross-sell and upsell opportunities. Maintain strong follow-up practices to maximize close ratios. Requirements Active Property & Casualty license (required). Minimum 2 years of commercial insurance sales or service experience preferred. Proven track record of meeting or exceeding sales goals. Excellent phone skills with a strong, professional presence. Comfortable making outbound calls and following up consistently with warm leads. Strong conversational skillsable to listen, build rapport, and guide prospects toward solutions. Confident, persuasive, and motivated to close business while maintaining a consultative approach. Proficient with AMS360 (or similar AMS), carrier portals, DocuSign, Outlook, Word, and related platforms. Highly organized and detail-oriented, with the ability to manage multiple leads and tasks at once. Team-oriented mindset with a proactive, positive attitude.

Job DescriptionJob Description Risman Insurance Agencies is seeking a Commercial Lines Account Manager to join our growing commercial insurance team. This role is responsible for servicing and managing a book of commercial clients while delivering a high level of customer service and supporting long-term account growth. Risman Insurance Agencies is headquartered in Medford, MA, with additional offices in Tewksbury, Danvers, and Burlington. Employees may work out of Medford or Tewksbury, depending on preference and business needs. After onboarding, employees are eligible for one work-from-home day per week. You will work alongside experienced insurance professionals in a collaborative and supportive environment. Compensation is competitive and may be higher based on experience. Benefits Annual Base Salary + Commission + Bonus Opportunities Work from Home Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Retirement Plan Career Growth Opportunities Paid Time Off (PTO) Responsibilities Manage and service a book of existing commercial lines accounts Handle policy renewals, endorsements, billing inquiries, certificates, and claims support Prepare insurance submissions, rate policies, and complete applications Review accounts for cross-selling and account rounding opportunities Prepare and present quotes and coverage options to clients and prospects Communicate with direct and wholesale insurance carriers Maintain accurate and timely documentation in the agency management system (AMS360) Provide proactive, professional, and responsive service to clients Collaborate with producers and internal team members to support account retention and growth Requirements Active Property & Casualty license preferred Minimum 3 years of commercial lines insurance experience preferred Experience with AMS360 or similar agency management system preferred Strong understanding of commercial insurance coverages and workflows Ability to manage multiple priorities and meet deadlines High attention to detail and accuracy Ability to work independently and collaboratively within a team Strong written and verbal communication skills Professional, positive demeanor with clients, carriers, and coworkers Proficiency in Microsoft Office (Outlook, Word, Excel) Openness to feedback and a desire for continued professional growth Risman Insurance Agencies values professionalism, collaboration, and long-term career development.