ZENO Management, Inc.

ZENO Management, Inc., a sales and marketing firm, helps Milwaukee upgrade to AT&T Fiber's reliable internet. We are seeking a Business Account Representative to facilitate the sales outreach that empowers customers to understand fiber's advantages for tech-dependent living. The Business Account Representative will also play a key part in expanding Milwaukee's access to faster, more reliable home internet. As a Business Account Representative, you'll show customers how AT&T Fiber's speeds outshine old cable systems. The Business Account Representative will be providing a simple sales service that makes upgrading to AT&T Fiber a no-brainer. With their confident approach, the Business Account Representative turns every conversation into a sales opportunity and grows AT&T Fiber in their area. Responsibilities of the Business Account Representative Meet with Milwaukee customers to understand their needs and recommend AT&T Fiber as a meaningful upgrade. Encourage customers to explore premium AT&T Fiber plans by showing how faster speeds improve everyday routines. Present All Fi Pro in a non technical way that helps customers understand its whole home benefits. Position AT&T Fiber Internet Backup as a dependable feature that keeps them connected during service interruptions. Reinforce customer trust by explaining how ActiveArmor Advanced adds protection to their fiber service. Direct your territory by driving upgrades, managing follow ups, and sharing insights that support the team's sales performance. Qualifications of the Business Account Representative A high school diploma or GED is preferred. Experience in account growth or sales is a bonus. Confidence in offering upgrade options that align with customer needs and sales goals. Consistent follow through that builds customer trust and supports sales growth. Self motivated mindset suited for fast paced, community based sales work.

ZENO Management, Inc. is a sales and marketing firm hiring an AT&T Sales & Customer Care Representative to be the direct point of contact for Milwaukee switching to fiber. The AT&T Customer Care will also answer questions and make sure their new connection is solid from day one. Along the way, the AT&T Sales & Customer Care Representative will listen for chances to recommend upgrades: a faster plan, better equipment, or extra services. As an AT&T Sales & Customer Care Representative, you'll visit Milwaukee customers to provide hands-on help with their AT&T Fiber service. You'll demonstrate how AT&T Fiber delivers the fastest, most reliable internet available. The AT&T Sales & Customer Care Representative support will drive sales by making sure every customer is satisfied with their AT&T Fiber experience. Responsibilities of AT&T Sales & Customer Care Representative Milwaukee customers as they switch to AT&T Fiber, offering patient, friendly guidance that makes the upgrade feel effortless. Demonstrate how supporting AT&T Fiber's symmetrical speeds improve daily online routines, reinforcing the benefits customers heard during the sales process. Install and confirm whole home Wi Fi performance so every device stays connected, helping customers feel the reliability that drives AT&T Fiber sales. Introduce AT&T Internet Backup as a helpful, everyday safeguard that supports sales conversations about dependability. Assist customers with activating AT&T security protections, reinforcing confidence, and supporting long term sales relationships. Check back with new subscribers to ensure they're satisfied, informed, and confident in their AT&T Fiber choice, strengthening future sales momentum. Qualifications of AT&T Sales & Customer Care Representative A high school diploma or GED is preferred. Experience in sales or customer support is a plus. Problem solving ability to resolve billing, sales, and technical inquiries quickly. Technical aptitude to provide basic troubleshooting for devices and connectivity Motivated to meet both customer satisfaction and sales conversion goals.

ZENO Management, Inc. is a sales and marketing firm hiring Customer Support to support AT&T Fiber in Milwaukee. Reliable internet keeps the city working and learning, and the Customer Support makes sure customers get the full power of 100% fiber. Every sales conversation the Customer Support makes builds a stronger, more connected Milwaukee. As Customer Support, you bring AT&T Fiber to life by walking customers through simple steps that keep their connection strong and reliable. The Customer Support's approach strengthens sales performance across the sales team and ensures every customer is supported from the moment service begins. Core Functions of Customer Support Double check AT&T Fiber order details to ensure customers receive the right solutions that support strong service and dependable sales outcomes. Deliver simple walkthroughs that highlight how AT&T Fiber improves everyday life, strengthening the impact of each sales interaction. Show customers how AT&T Fiber Internet Backup keeps them connected during outages, reinforcing trust and supporting future sales opportunities. Help customers activate AT&T ActiveArmor Advanced with ease, adding value to their AT&T Fiber experience. Assess fiber ready zones across Milwaukee to help the team focus on areas where sales momentum can grow quickly. Resolve customer concerns with clarity and care, reinforcing the AT&T Guarantee and supporting long term sales relationships. Education & Experience Needed for Customer Support A high school diploma or GED equivalent is preferred. Experience in customer support and sales is a plus. Driven to achieve sales targets while maintaining customer satisfaction. Adaptable to changing customer demands and sales trends. Enthusiastic about helping customers upgrade to modern connectivity.