The Babylon Group

The Babylon Group is a leading hub for growth in marketing and business development. We help entrepreneurs navigate the challenges of building their businesses while giving our team members hands-on experience, mentorship, and opportunities to innovate. In our collaborative environment, you'll gain the skills, support, and platform to learn, grow, and make a lasting impact. Our team is hiring a Team Lead Trainee in San Antonio, TX. This entry-level position is designed for individuals eager to build leadership skills while gaining hands-on experience in sales, customer support, and customer service. As a Team Lead Trainee, you'll learn how to guide and motivate others, deliver excellent customer service, develop strategies to meet goals, and grow your career in a supportive, fast-paced environment. If you're dependable, driven, and ready to take initiative while providing outstanding customer service, this is the perfect opportunity to start your leadership journey. Key Responsibilities of a Team Lead Trainee: A Team Lead Trainee proactively ensures high standards of customer service and professionalism across all team interactions A Team Lead Trainee builds and maintains a strong network of relationships with customers and business partners. Collaborate closely with team members and cross-functional departments to support daily operations and team success. A Team Lead Trainee identifies opportunities for improvement and implement solutions to enhance team performance Work alongside the sales team to achieve shared goals and meet performance targets. A Team Lead Trainee acts as a trusted partner to clients by anticipating needs, identifying opportunities for growth, resolving escalated concerns, and delivering excellent customer service. A Team Lead Trainee drives business growth by supporting sales efforts and contributing to effective distribution strategies. What We're Looking For in a Team Lead Trainee: A high school diploma or GED; business-related studies preferred Prior customer service, sales or any marketing-focused experience is a plus Must possess good negotiation, interpersonal and communication skills Must be pro-active and can work independently; with minimal supervision and can work in flexible working hours as needed Able to adapt to constant change in the environment. Strong work ethic, excellent documentation, and interpersonal skills. Excellent networking, prospecting, and relationship-building skills. Strong negotiation and customer service. Flexible, can work under pressure and minimal supervision needed. Your Career, Your Growth-Start Today as a Team Lead Trainee!

The Babylon Group is a hub for growth in marketing and business development. We guide entrepreneurs through the challenges of building their businesses while offering team members hands-on experience, mentorship, and opportunities to innovate. In our collaborative environment, you'll gain the skills, support, and platform to learn, grow, and make a lasting impact. Be one of us and start a fulfilling career with Babylon Group as a Customer Service Representative- Entry Level . You will play a very important role in creating a welcoming and top-tier experience for our customers. In this role, you'll handle communications, provide excellent service, and collaborate with teammates every step of the way. This opportunity is a great way to build your skills and grow your career. Customer Service Representative- Entry Level Core Responsibilities: Deliver friendly, professional, and attentive customer service in every interaction, ensuring customers feel valued while supporting overall sales goals Assist customers with questions, concerns, and requests regarding products or services, providing clear and timely information that builds long-term relationships and drives sales Maintain detailed and accurate records of customer interactions, transactions, and feedback to support smooth operations and improve sales performance Collaborate with fellow Customer Service Representatives and cross-functional departments to enhance daily operations, streamline processes, and increase customer satisfaction and sales results Stay informed on the latest products, services, promotions, and industry trends to provide knowledgeable guidance and identify new sales opportunities As a Customer Service Representative - Entry Level, demonstrate adaptability and a problem-solving mindset to meet evolving customer needs and contribute to achieving sales targets Contribute to a positive team culture by sharing insights, supporting peers, and helping to drive continuous improvement initiatives that strengthen both customer experience and overall performance What We're Looking For in a Customer Service Representative- Entry Level: Previous experience in customer service, sales, or marketing is advantageous Ability to adapt quickly to new processes and procedures, with a focus on continuous learning and improvement Excellent written and verbal communication skills, with the ability to build and maintain strong, positive relationships with customers Self-motivated and goal-oriented, committed to achieving excellence and contributing to the company's objectives Strong passion for customer service and sales, with a drive to provide exceptional support and value to clients Eager to grow professionally, develop skills, and take full advantage of opportunities to enhance sales and customer service expertise Flexible and able to work effectively under pressure, with minimal supervision, while maintaining high standards of professionalism Launch Your Future! Join Babylon Group as a Customer Service Representative- Entry Level today!